DEPARTMENT OF INDUSTRIAL AND Revision History

Revision: 01 2021
SYSTEMS ENGINEERING Approved
Date:
Approved By
Programme Coordinator
Faculty of Engineering Ms L Valentine
and the Built
Environment
LEARNERS GUIDE – Signature
HOD: Prof B. Yan

ADVANCED DIPLOMA: QUALITY

2021 Signature

1. WELCOME

Welcome to the exciting world of learning to become a quality practitioner here at the Department of Industrial and
Systems Engineering at the Cape Peninsula University of Technology. During the next year/s of learning and studying
about the various aspects of Quality, we hope you will develop a keen interest and enthusiasm to the general field of
Quality. With globalisation and the opening of international markets, the demand for quality assurance of products and
services is at an all-time high, in all sectors industry, as well as in the government sectors. Quality as a field is an
exciting, dynamic, challenging and fast-moving career field and one that is growing rapidly in South Africa. Graduates
are equipped to become quality practitioners in the manufacturing, commercial and servicing industries.
➢ Graduates from the programme are able to secure work as Quality- planner, manager, auditor, controller,
analyst, engineer/technologist, and reliability engineer.
➢ The programme is structured so that you develop knowledge and understanding of all aspects of Quality. The
topics discussed and the learning approaches used in the individual subjects and on the programme as a
whole, are aimed to apply them in thoughtful ways in the many practically orientated tasks and projects.
➢ Because quality is essentially about improvement it is required from quality practitioners to use analytical,
quantitative and qualitative techniques and technologies in a variety of organisational situations, in order to
implement, maintain and improve technologies, techniques and productivity.

2. PRINCIPLES
Teaching and learning at the Cape Peninsula University of Technology are underpinned by the institutional mission and
core values that form the basis of this guide. It is important for students to familiarize them with the mission and core
values.

Vision
To be the heart of Technology Education and Innovation in Africa
Mission
The four aims that comprise our mission:
• We will build a university that is highly efficient, sustainable and environmentally conscious
• We will be known for the high quality of our teaching and learning and the relevance of our curriculum
• We will create a vibrant and well-resourced living and learning environment for our students
• We will enhance and develop the quality and effectiveness of our research and knowledge production

Core Values
• We undertake to deal with others in a spirit of Ubuntu
• All our interactions will be governed by a spirit of mutual respect
• We support the principle of equity
• We will promote innovation in all aspects of our work
• We will uphold the principle of accountability for our actions
• We prize excellence
• We will strive for efficiency in all our operations

3. THE QUALIFICATION: ADVANCED DIPLOMA: QUALITY

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Purpose and Rationale of the Qualification

The qualification equips the qualifying learner coming from a production and/or service environment to become a
quality practitioner specialising in quality technologies. The qualified person will apply a body of knowledge of quality
and quality principles, -tools and -techniques to develop, implement, maintain and improve competitiveness in their
respective organisational fields.

4. SAQA INFORMATION
SAQA QUAL ID 111820
NQF LEVEL 7
SAPSE CODE See below
SAPSE CREDITS: 120
NQF LEVEL: 7
IMPLEMENTATION January 2020

IMPORTANT NOTE:
If a student fails a pre-requisite subject/s, the subsequent higher level subject/s will be automatically
deregistered. It is against the regulations of the department and institution to attend lectures for a subject/s if
the pre-requisite subject/s has not been passed.

Subject Subject Offering NQF SAQA Pre-Requisites / HEMIS CESM

Semester
Description Code Type level Credit Compulsory (Y) [Co Requisites are Credit Category
listed in brackets]

1 YEAR: Study period 4 (All subjects compulsory)

st

SEMESTER 1
INTEGRATED
MANAGEMENT IMS470S 02 1 7 15 Y 0.125 082201
SYSTEMS
STATISTICAL
QUALITY SQT470S 02 1 7 15 Y 0.125 082801
TECHNIQUES
SEMESTER 2
SUPPLY
CHAIN
MANAGEMENT SML470S 02 2 7 5 Y 0.042 040103
AND
LOGISTICS
LEAN SIX
LSS470S 02 2 7 15 Y SQT470S 0.125 082201
SIGMA
2 YEAR: (All
nd

subjects
compulsory)
SEMESTER 1
QUALITY
QPI470S 02 2 7 15 Y SML470S 0.125 082201
PLANNING
QUALITY
QAT470S 02 1 7 15 Y IMS470S 0.125 082201
AUDITING
SEMESTER 2
RISK &
RELIABILITY RRE470S 02 2 7 15 Y IMS470S 0.125 082201
ENGINEERING
IMS470,
SQT470S,
INTEGRATED
SML470S,
QUALITY QPR470S 02 0 7 25 Y 0.208 082201
LSS470S,
PROJECT
(QAT470S,
QPI470S)

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5 GLOSSARY
The following terms are used in learner guides. You are advised to refer to this glossary to increase your understanding
of the terms used in each unit.
TERM DEFINITION
1. Purpose The aim of the unit; a broad statement of what needs to be
achieved in the unit.
2. Outcomes The skills or knowledge that you should have learnt while working
through a unit, module or programme.
3. Specific Outcomes Specific goals that you should reach, skills that you should be able
to do, or knowledge that you have acquired during the unit. The
specific outcomes all contribute to the purpose of the unit.
4. Methodology The methods that will be used for teaching and learning.
5. Assessment During the year you will be assessed in various ways in order to
determine what knowledge or/and skills you have acquired.
6. Assessment Mode How you will be assessed in order to determine what you have
learnt or what you should be able to do, e.g. test, assignment or
presentation..
7. Assessment Criteria The aspects that will be tested during an assessment, i.e. what you
would need to focus on in an assessment in order to achieve good
results.
8. Continuous Assessment Assessments are not limited to end of term tests. Continuous
assessment takes place throughout the year, may be written or oral
and consists of tests, assignments, portfolios, presentations, etc.
Each assessment is equally important since each one contributes to
the final mark.
Note:
There is no major examination in November or supplementary tests.
9. Weighting The weighting refers to the percentage that each assessment is
given, which all adds up to 100%. Different assessments have
different weightings.
10. Critical Cross-field Broad competencies that all units and programmes should guide
Outcomes learners to achieve.

6. TEACHING METHODOLOGY
6.1 EXIT LEVEL OUTCOMES
The qualifying student will be able to:

1. Demonstrate detailed understanding and acquired the necessary knowledge to apply different quality
management systems used in today’s world.
2. Understand and apply strategic quality control, which is required to maintain a quality management system and
continual improvement of quality in the organization.
3. Analyse, prepare and apply the statistical quality techniques associated with industries and the implementation of
quality systems.
4. Identify and solve quality related issues through case studies and practicals.
5. Apply quality auditing techniques to enable the learner to become a certified auditor.
6. Communicate using advanced electronic media which include:
• Appropriate presentation skills for internal and external purposes
• Effective utilisation of MIS
• Design and present Quality related training
• Achieve and improve quality commitment

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6.2 SPECIFIC OUTCOMES
1. Knowledge of various Management Systems (MS) requirements
• Develop a suitable IMS for various types of organisations
• Use systems approach to implement and integrate an appropriate MS
• Use of performance measurement and systems assessment
• Continuous improvement of Management systems
• Integrating MS as a strategic management tool
• Application of MS requirements to audit the MS
• Knowledge of auditing techniques to assess MS.
• Knowledge in applying effective auditor skills.
• Objective analysis of Audit results and identify & implement corrective action for continuous improvement.
2. Knowledge of the break-through process management
• Ability to assess Organisational Quality Culture (OQC) (quantitative research)
• Knowledge and application of TQM principles and leadership.
• Apply quality tools to achieve organisational change Knowledge of management skills
• Apply Excellence Models for Self-assessment of Organisational performance
3. Knowledge of applicable statistical tools.
• Ability to apply statistical tools to research, Design of Experiments, quality Improvement, & Process Control.
• Application of statistics using suitable software packages
• Apply principles of statistical decision modelling
• Knowledge of problem-solving techniques (C, 5 Credits, NQF 6).
4. Knowledge of qualitative and quantitative research techniques
• Project management skills doing research demonstrated
• Knowledge of technical writing and presentations
• Knowledge of problem-solving techniques *

6.3 CRITICAL CROSS-FIELD OUTCOMES (CCFO s)

This qualification is designed, presented and assessed so that the following skills of the research student and promoted
and developed:
The ability to:
1. identify and solve problems in which responses display that responsible decisions using critical and creative
thinking have been made.
2. working effectively with others as a member of a team, group, organisation, community.
3. organising and managing oneself and one’s activities responsibly and effectively.
4. collecting, analysing, organising and critically evaluating information.
5. communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written
persuasion.
6. using science and technology effectively and critically, showing responsibility towards the environment and health
of others.
7. demonstrating an understanding of the world as a set of related systems by recognising that problem-solving
contexts do not exist in isolation.
8. contributing to the full personal development of each learner and the social and economic development of the
society at large, by making it the underlying intention of any programme of learning to make an individual aware of
the importance of:
• reflecting on and exploring a variety of strategies to learn more effectively;
• participating as responsible citizens in the life of local, national and global communities;
• being culturally and aesthetically sensitive across a range of social contexts;
• exploring education and career opportunities; and
• developing entrepreneurial opportunities

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6.4. RULES, ROLES AND RESPONSIBILITIES
It is important to note the roles and responsibilities of all the participants in the learning process in order to meet the
expectations of both the lecturer and students. Although only the roles of the lecturer, student, faculty management
and administration are discussed, the following important stakeholders are also recognized:
• Sponsor, the person or organization providing the financial means to make it possible for the student to study.
• Industry, an important stakeholder that provides input as to what are expected from students to successfully
adapt to a work-environment and to provide jobs.
• The community in which the student lives and works that benefits directly and indirectly from the student’s
academic development.
• University that provides the facilities and infrastructure to enable the effective offering of academic
programmes.
• Government supporting the offering of academic programmes and providing the criteria to assure the quality of
these programmes.

6.5. LECTURER RESPONSIBILTIES

Lecturers are expected to be prepared and punctual for all subject related sessions.
Lecturers should make sure that they are knowledgeable with the subject content and trends as these evolve over time.
Lecturers should be approachable to accommodate different student styles to an acceptable level as they experience
the subject offering.

6.6 STUDENT RESPONSIBILITIES

THE ONUS RESTS ON THE STUDENT TO MAKE SURE THAT THEY READ AND UNDERSTAND ALL RULES AND
REGULATIONS OF THE DEPARTMENT, FACULTY AND THE INSTITUTION WITH REGARD TO REGISTRATION,
SUBJECT AMENDMENTS, UNACCEPTABLE BEHAVIOUR AND DISCIPLINARY PROCEDURES, STUDENT
RESPONSIBILITIES, EXCLUSION POLICY WITH REGARD TO ACADEMIC PERFORMANCE, ETC.

It is important that students understand that re-admittance to the department is based on both acceptable academic
performance and behaviour.

Students are expected to be prepared and punctual for all subject related sessions.
Students should make sure that they revise the subject material to ensure sufficient assimilation and internalization of
the concepts to be able to apply these to a given situation.
Students should approach the subject by continuously progressing to the next level of understanding rather than
sporadic attempts during the learning process.
Students should approach lecturers in good time when experiencing any difficulties with the subject.
At this level students are expected to do additional independent studying of the subject material to reach a more
comprehensive understanding and to include additional viewpoints of other authors.
Students should be able to critically review the subject content and lecturer’s approach recognizing the possibility of
different and even opposing viewpoints.
In all cases the application of the course concepts will be dependent on a specific context and are different approaches
and solutions possible based on that particular context.

It is expected that an Advanced Diploma Quality student will

• manage his/her time effectively
• meet deadlines
• work consistently throughout the year and
• behave professionally at all times.

6.7 FACULTY OFFICE

The faculty office is responsible for all the administrative procedures and systems to support the successful offering of
the qualification. The faculty office assists with administrative-related student enquiries. This includes the application,
registration, amendments, cancellation, deregistration, examination and graduation processes.

6.7 FACULTY MANAGEMENT

It is the responsibility of the faculty management to provide a sufficient environment to facilitate the successful offering
of the qualification.
The lecture rooms, laboratories, and supporting infrastructure should be sufficient for the particular subject offering.
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Knowledgeable and suitably qualified lecturers should be appointed.
Sufficient entry requirements should guide the successful application of students for the qualification.
Necessary student assistance to facilitate student learning.

7 MODES OF DELIVERY
In light of the COVID19 pandemic and associated fluctuations in lockdown restrictions, mixed modes of delivery will be
used to deliver course content in all the subjects that constitute the Advanced Diploma Quality.

Students are expected to be prepare for both online and/or all contact sessions and to follow-up with their own
research, reading, applying and practice of learned material. The lecturer is the facilitator of the learning process and
students are active participants of this process. The CPUT Learner Management System (Blackboard) or mobile instant
messaging applications will be used to facilitate online delivery of course content. The medium of instruction will be in
English. For more information see section 6.4 on e-Learning.

New material will be presented by means of lectures which will be followed by discussions and question sessions,
either online (during webinars or through the use of mobile instant messaging) or face to face. Where appropriate
guest speakers will be invited. Besides the discussion of case studies, use will also be made of tutorials and group
discussions.

Considerable research will have to be done, especially with regard to the completion of assignments, projects and oral
presentations. Certain sections of the syllabus will have to be mastered by means of independent/individual/self -study.

7.1 CONTACT WITH LECTURERS AND CONSULTATION PERIODS

The Advanced Diploma Quality is offered as with semester and year subject/s for part-time students.
There are formal online and/or contact lecture periods scheduled on the time table.
Lecturer contact details and individual consultation times are published in the subject guide of each subject.
Regular formal consultation periods or ad-hoc consultation sessions may be scheduled.
Students are allowed to see the lecturer by appointment with subject- or offering related inquiries.
These consultation sessions could be for individual students or for smaller groups.
The lecturer may at his/her discretion refer the student for specialist help if necessary or could appoint a senior
student/tutor to assist with specific problems.

7.2 DISCUSSIONS /TUTORIALS

There may be additional scheduled and/or ad-hoc discussion sessions for subjects.
These sessions are intended to provide students with additional opportunities to deal with particular subject
concepts/issues.

7.3 E-LEARNING
The e-learning platform is an important aspect of the offering and students must ensure that they have access to that
subject’s website and participate as required.

An e-learning platform (Learner Management System (LMS) called Blackboard) is used in addition to the contact
sessions. A portal for each subject on the Advanced Diploma Quality has been created and is continuously updated
and may be accessed from any geographical location at any time. The address for that is:
http://myclassroom.cput.ac.za. All registered students will have automatic access to this website and should see all
their registered subjects. If a particular subject does not appear on a student’s web site it is possible a registration
problem and the student should follow this up. This site is authenticated and the student will need a valid student
number and password to logon. The lecture outlines are also available on the site and students can download that in
order to prepare for lectures. Lecture objectives are given in all cases.

Students are expected to use the LMS regularly and must participate in all discussion assignments. Students are also
expected to compliment the formal contact times with self-study and group work to be arranged by themselves.
Students within groups can contact one another through email or can arrange for additional discussion sessions by
using one of the chat rooms without having to be physically together. A log is kept of all access to the LMS and this will
be used to determine a student’s participation.

7.4 ATTENDANCE
Students are expected to attend all online classes and/or contact sessions and other events that are organized as part
of the offering. As regular attendance is a prerequisite to satisfactory progress and success in the examination,
students are expected to attend classes regularly. Aligned with industry practice, students are expected to excuse
themselves if, for any valid reason, it is not possible to attend a lecture or, in the case of illness, to notify the lecturer.
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7.5 PROBLEMS
There are faculty procedures dealing with problems and students are expected to use the appropriate
procedures/channels. These procedures are if students experience any problems with regard to the course (also
preferred to as programme), they are expected to discuss them with the course head (also referred to as the Head of
Programme (HoP)).

If students experience problems with regard to this specific subject, they are expected to discuss these problems with
the subject lecturer. In the event that of problems that affect the whole class, the class representative may use the
class representative forum to address problems or the academic channels.

Students should confirm that the problem(s) really affecting the whole group and then to compile a list of facts with
sufficient evidence. In those cases where only some students are affected, those students are encouraged to first
discuss problems with their lecturer and only if not resolved, to then approach the HOP or course coordinator.
If the problem is still not solved, students are welcome to make an appointment with the Head of Department (HoD) to
discuss the matter.

8 CONTENT
The programme/subject content is a compilation of all the course material, learner guide, work scheme, prescribed
material as well as all the assessment instruments.

8.1 SYLLABUS AND SCHEDULE

Each subject has a syllabus and schedule with subject related details. Please refer to the specific subject guide for
more information of a specific subject. The subject guide contains the breakdown of the subject’s content, assessment
aligned to the subject’s outcomes, etc.
8.2 COURSE MATERIAL
The course material for a subject could consist of the class notes, articles, readings and papers. These can be found
on the LMS. Students must realise that notes are primarily an outline of a topic and its issues and should not be
regarded as complete enough for study purposes. Students are expected to enhance notes with their own notes as
they collect these from their own research, understanding etc.

8.3 PRESCRIBED MATERIAL

Students are expected to purchase and study any prescribed material as specified in the specific subject guides. The
onus lies with the student to make sure that they have the necessary prescribed material.
Prescribed Text Book:
A subject may use a prescribed text book in which case it is the student’s responsibility to purchase the book in time.
Recommended reading:
• Any good text book that deals with the topics covered in the work scheme. Although guidelines for specific
books may be given, students are expected to identify relevant books and read these for a better
understanding of the subject’s topics.
• Academic journals dealing with the applicable topics. This is highly recommended.
• Supporting notes. http://myclassroom.cput.ac.za
• The internet and in addition to specific recommended sites students are encouraged to use internet search
engines to locate relevant additional material. It is important to ensure that the quality of such material is
according to academic standards.

In order to keep up-to-date with the subject, students are expected to read widely on topics which are included in the
instructional offering. Specific reference is made to subject magazines (local and overseas), newspapers, etc.

Information for assignments will sometimes have to be obtained from an in-depth study in the library and on the
internet. Students are requested to identify specific periods on timetable for personal research so that it forms part of
their normal study programme.

Extra notes, based on the lectures, will also be supplied to students from time to time.

9 ASSESSMENT
Please take note that online assessments are the predominant type of assessments used in this Advanced
Diploma. The progress of students is continuously assessed in order to ensure that students grow with the subject
offering. Emphasis is placed on the educational interaction process to assess whether students are able to integrate
and apply the subject material at an increasing level of complexity.

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Students should have access to the assessment criteria and the continuous assessment results. Marks should be
made available to students within a reasonable time after the assessment. Students may inquire about the
outcome of their results to determine to what extent their work lacked the desired level. Any mark-related inquiries must
be brought to the attention of the lecturer soon after the assessment.

Assessment methods will include assignments, essays, practical demonstrations and observations of skills developed,
tests and examinations. Assessments may be completed individually, in pairs or groups. Marks are assigned based on
assessment criteria by a lecturer, panel, peers or students themselves. Some assessments may be scheduled during
the day, please consult the test timetable.

9.1 ASSESMENT METHODS

Student outcomes will be assessed throughout the course offering with different types of online assessment
instruments and occasionally written assessments to address the different course and cross-field outcomes. It must be
noted that a single assessment is insufficient to measure all the required outcomes. Even the final summative
assessment is only indicative of meeting some of the outcomes. The final assessment outcome depends on whether
and to what extent the student consistently meets the different assessment criteria.

a) Reports/Essays
Reports/essays are expected to be presented according to formal academic norms appropriate for this level.

One or more reports/essays, a combination of individual and/or group efforts, are required for this subject. Due dates
will be strictly adhered to.

b) Assignments
Individual or group assignments provide opportunities for students to put theory into practice. Homework assignments
will be prescribed on a regular basis in order to familiarise you with new knowledge, to update relevant information, to
acquire material to supplement the notes.

c) Presentations
Students may have to do class presentations as individuals or as groups. Presentations should be supported by
appropriate presentation tools and students are expected to use these effectively. Presentations will be evaluated for
content as well as how the content is presented. Students should present themselves professionally and use the
correct approach for the intended audience.

d) Projects
A project is a task given to an individual student or a group that need to be done according to proper project
management principles. The end-result should meet the set requirements and could be in the form of a report,
presentation, documentation, system, artifact or combination of these.

e) Tests
Theory or practical tests provide opportunities for students to display their understanding of the subject matter by
assimilation, application and association of ideas/concepts. Tests could cover portions of the subject material. One or
more formal test is scheduled for the semester. The format of the test will be similar to the final examination in order to
prepare students for the examination and the same examination rules apply. Refer to test time table and dates
published in the subject guides. Additional class tests could be scheduled. Dates will be given in advance.

f) Examination
Examinations can be in the form of projects or timed summative assessments that provide an opportunity that allows
students to express their overall competency of the subject matter. One example of a format of the examination is
paragraph and long questions based on a given case study. The emphasis is on Advance Diploma level examinations
is on application and not recall. The student’s communicative ability will also be assessed.

Students are subjected to the examination rules of the institution and students who behave suspiciously will be
investigated. Examination dates will be published by the examination office prior to the examination. All examination
date inquiries should be directed to the examination office. Assessment criteria are given later in this guide. The
findings/results may be presented as formal class presentations by individuals or groups.

9.2 ABSENCE FROM ASSESSMENT

Special assessments to make up for a missed assessment will only be allowed upon the presentation of an acceptable
medical certificate wherein the doctor declares that he examined a student and that student was not able to write the
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test on the original test date. This certificate must be submitted to the department secretary or subject lecturer within
one day of a class test or three days after a main assessment (midterm or FISA).

The lecturer may call the doctor to confirm. In this case, where a special supplementary test should take place, the
student will have to write a supplementary test during a time arranged by the lecturer.

Students are to refer to the guidelines regarding attendance and all other assessment related matters in the CPUT
rules and regulations.

9.3 SUBMISSION OF ASSESSMENT ITEMS

9.3.1 Students are required to submit assessment items by the due date. Assessment items submitted after the due
date will be subject to a penalty unless an extension of time for submitting the item is approved by the Course
Coordinator/ Subject Lecturer.
8.3.2 Requests for extension of time to submit an assessment item must be made in writing to the relevant lecturer.
Where the request is made on medical grounds, an appropriate medical certificate must be submitted.

9.4 ASSESSMENT CRITERIA

Each deliverable will be assessed according to one or more of the following criteria:

Criteria
Completeness: All the facts/issues are addressed
Relevance: The answer and arguments are relevant for the question.
Application: The concepts/facts are correctly applied.
Assimilation: Information is sufficiently collected and assimilated to display the student’s understanding of the
question(s).
Integration: All the facts/data/issues are properly integrated and presented as single answer.
Originality: The student’s answer should reflect the student’s own thoughts or if other material is used, sufficient
credit should be given to the original authors and the student’s answer should display why those
thoughts apply to the answer.
Analysis: The student’s answer should be display a proper analysis of the question resulting in an appropriate
answer.
Presentation:
• The answer should be presented according to acceptable standards.
• The format should be according to the document type, e.g. report, memorandum, email etc.
• There must be an index in the beginning and a bibliography at the end.
• Referencing should be according to the Harvard reference method.
• The text should be readable and the language be edited.
• All answers should consist of an introduction and be concluded with a conclusion.
• The layout should be consistent and the same heading, paragraph, footer, page numbers etc.,
style be used throughout the document.
• Sketches should be neat and readable.
• No Plagiarism will be allowed.
Academic: All answers should be academically sound.

9.5 PASS REQUIREMENTS

An average final mark of at least 50% is required to pass subjects. The compilation of the final mark is calculated based
on all the assessments for the subjects according to pre-assigned weights. The assessment conditions each
assessment depend on the nature of the subject and the actual instrument used, i.e. refer to Subject Guides.
In the event of a student not completing any assessment for a subject (absent for a valid reason; – medical or trauma),
a sick assessment will be scheduled.

9.6 EXEMPTION
In order to obtain a credit or exemption for a subject on the Advanced Diploma Quality course, a subject with similar
content (70% or more) and on the same level must have been successfully completed at another recognized Institution.
In the case of students who completed qualifications/subjects at Institutions outside South Africa, they must apply for
NQF assessment for their qualifications. In the case of students who have equivalent work experience on the same
level of this subject, they can apply through the RPL process.

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10 REMEDIAL INTERVENTION
Remedial intervention has been identified as a critical success factor for improving student pass rates. “At Risk”
students are identified and interventions are planned. The one or more of the following approaches are typically used:
10.1 INDIVIDUAL INTERVENTION
• A student may be allowed to re-do a report/essay/assignment in exceptional cases where it is evident that the
student’s effort was hampered for example by severe language difficulties or other non-academic reasons.
Similar criteria will apply to formal tests.
• Academic support structures such as the Writing Centre, are promoted during the offering.
• Students may approach the lecturer with their proposed outline to ascertain whether their approach is correct.
• Consultation sessions may be scheduled with the lecturer(s) for any subject related enquiries.
• In the case of a break-down of the relationship between a student and a lecturer, the situation may be referred
upward through the academic chain.
10.2 GROUP INTERVENTION
• The identification of a class-wide problem e.g. curriculum, insufficient prior knowledge, lecture deficiency will be
referred upward through the academic chain.
• The identification of problems with individuals within a formal group will be addressed by the lecturer in
conjunction with the other group members.
• In the case of a low pass rate the reasons for this will be investigate and appropriate actions will be taken.
• Supplementary examinations are available for individuals who qualify for re-assessment.
• Discussions of work done and test answers may be discussed in the class at a level deemed appropriate by the
lecturer concerned.
• Positive remedial interventions will be encouraged in the teaching strategy.
• Class and group sizes will be determined according to the best size for the subject type of offering. Subjects,
for example that require a high level of interaction or practical work may require smaller class groups.

11 RPL (RECOGNISED PRIOR LEARNING)

Students are referred to the faculty procedures for RPL. All RPL applications should have all the evidence attached.

12 ADMINISTRATION AND PROCEDURES

The faculty office is responsible for all the administrative procedures dealing with applications, registrations, subject
changes, other changes and examinations. Students should first approach the faculty office with their inquiries to obtain
the relevant documents before consulting with the course coordinator or lecturer. In most cases authorization is
required for changes and the course coordinator is the right person to deal with this.
12.1 REGISTRATION AND AMMENDMENTS
Students must check their proof of registration to verify whether the subject is correctly registered for or added
semester block (1st, 2nd, or both semesters). Any changes are done through the Faculty office by completing the
required forms. In most cases these changes need to be authorized by the course coordinator. Most problems with
marks are related to registration problems, e.g., student is not registered for the subject in which case the marks (year
mark and examination mark) cannot be captured.
11.2 PREREQUISITES
Students must ensure that they meet the prerequisite requirements for a subject to be able to register for that subject.
In addition to the successful completion of a recognized, relevant qualification on NQF level 7, each subject will have
specific entrance requirements in order to ensure the pre-knowledge necessary for the successful completion of that
subject. These are listed in the table at the beginning of this document
11.3 CHANGES TO PERSONAL DATA
Any changes to a student’s personal data, cancellation/addition of subjects, changes to offering types (part time to full
time or vice versa) are handled by the faculty office. Subject or offering changes need to be authorized by the course
coordinator. The onus is on the student to ensure that any changes still meet the pre-requisite or other requirements.
11.4 CHANGES TO MARKS

This only applies where marks were incorrectly recorded or for a valid change of mark after the marks were submitted.
In these cases, only the lecturer may submit such changes and the form must be signed by the examiner
Students automatically qualify for an examination if their marks are meeting the sub minimum mark and their
attendance was acceptable. Students, however, must register for the supplementary examination with the
examinations office and pay the required fee if they qualify to write it. Students whose names do not appear on the
examination list will be allowed to write the examination but the marking of the script will depend on the reason for the
student not being on the list.

11.5 Graduation

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11.6 DISCIPLINARY PROCEDURES
Disciplinary procedures regarding irregularities during tests are fully explained in the examination rules and regulations
of the university and by each subject lecturer for specifics around individual subjects. Students will also be subjected to
disciplinary procedures if they misbehave on the premises or abuse the facilities on the internet/intranet. The latter is
clearly outlined by the ICT policy that refers to amongst other things pornography. In addition to this, any inappropriate
(as determined by lecturer) online behaviour will also result in disciplinary procedures being followed after two warnings
(verbal and written).

12. FACILITATOR INFORMATION

Each subject has a responsible lecturer for that subject and students are referred to the subject guides for the lecturer’s
contact details.
HOD Prof Bingwen Yan 021- [email protected]
9596225/6600
Programme Ms Dr L. Valentine Room1.12 Tel: 021 [email protected]
Coordinator 9596709

13 LEARNER ACKNOWLEDGEMENT
ACKNOWLEDGEMENT THAT YOU HAVE READ THE PROGRAMME GUIDE AND UNDERSTAND IT’S CONTENTS
Please read the following statement and complete the spaces that follow. Make a copy of this page for your own
reference. Hand in this original page during the next class session
I have read the learner guide and programme guide and understand the information and my responsibilities as
a learner for this subject.
Name & Surname: (print)
Student Number:
Signature: Date:

REFER ALSO TO: PART 2 OF 2 – SUBJECT GUIDE

[END OF DOCUMENT]

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