BUSINSS

ANALYSIS
CAREER GUIDE
2022

2025
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 Why this book?
As we step into 2025, the world of business
analysts have seen many major changes,
especially with the introduction of Generative
AI tools. Hence, we deemed it appropriate to
revise the BA Guide substantially.

As world’s leading business analysis training

Business Analysis Career and consulting organization, we come across
Guide is the most many questions about the domain of
business analysis about what it is, whether
comprehensive resource
business analyst is a good career option,
you can find in the business analysis process, tools and
market place. techniques that business analysts use while
conducting business analysis activities.

We decided to compile all the information

that we came across and find useful to guide
business analysts in having an awesome BA
career.

This can serve as a good guidebook for both

new and experienced business analysts.

If you come across any new information that

you find useful to business analysts, do write
to us. We will include the same in our book.

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 Acknowledgements

Any great piece of work is always a team effort! Sincere

thanks to all our colleagues at Adaptive US for developing the
content and making us publish this amazing book.

Bibliography
A Guide to Business Analysis Body of Knowledge v3.0. International Institute of
Business Analysis. Toronto: IIBA

IIBA Guide to Business Data Analytics

IIBA Guide to Agile Analysis

IIBA Guide to Product Ownership Analysis

IIBA Guide to Cyber-security analysis

Adaptive US Generative AI Guide

Rupp, Klaus Pohl and Chris. A Study Guide for the Certified Professional for
Requirements Engineering Exam Foundation.

Business Analysis, Debra and Paul, British Computer Society

Podeswa, Howard. The Business Analyst's Handbook. Boston: Course Technology,

James Cadle, Debra Paul and Paul Turner. Business Analysis Techniques.
Chippenham: British Informatics Society Limited.

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 Table of contents

1. What is Business Analysis?.................................006

2. Why Business Analysis? ......................................010
3. Business Analysis Perspectives………………………015
4. Is BA a Good Career Option? ...........................021
5. Business analysis skills..........................................030
6. Business Analysis Principles................................036
7. Business Analysis Methodologies ....................042
8. Top 10 Business analysis tools ...........................045
9. Business Analysis Objectives .............................051
10. Business Analysis Techniques ............................056
11. What Is BABOK? ...................................................075
12. Business Analysis Process ..................................087
13. BA Careers .............................................................100
14. Business analyst salary ....................................... 110
15. BA Backgrounds....................................................113
16. What do Business Analysts do? ....................... 119

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 Table of contents

18. BA Roles And Responsibilities .......................... 123

19. How To Become A Business Analyst................. 127
20. Business Analyst Qualifications............................132
21. Business Analyst Career Paths.............................133
22. Top Business Analysis Certifications ..................140
23. Business Analysis Career FAQs ...........................149
24. About Adaptive US Inc….......................................156

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 What is
Business
Analysis?

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 What is business analysis?
Business analysis has become an integral
part of the most progressive
organizations which would like to
improve their performance using
information technology. Major reasons
why organizations start a business
Business analysis has analysis process would be:
many variations – The 2
1. To solve some of the problems in
popular ones being their existing business processes.
Business Needs Analysis 2. Trying to exploit an opportunity
(Requirements Analysis) available in the market.

and Business Data As per Business Analysis Body of

Knowledge® (BABOK® Guide) from
Analysis (Analytics). The
IIBA®,
emerging domains are
“Business Analysis is the practice of
Product Ownership and enabling change in an organizational
Cyber-security analysis. context, by defining needs and
recommending solutions that deliver
value to stakeholders. It is a disciplined
approach for introducing and managing
change to organizations, whether they
are for-profit businesses, governments, or
non-profits. Business analysis is used to
identify and articulate the need for
change in how organizations work, and
to facilitate that change.”

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 What is business analysis?
As per Wikipedia,

“Business analysis is a research discipline of

identifying business needs and determining
solutions to business problems. Solutions
often include a software-systems
development component, but may also
consist of process improvement,
organizational change or strategic planning Business analysis has
and policy development.” assumed significance
Although there are different definitions, due to increased
depending upon the organization, there
does seem to be an area of common
capabilities offered by
ground on business analysis. IT. Artificial Intelligence
The most common business analysis (AI), especially
projects involve: Generative AI, is
Investigating business systems with a holistic adding capabilities
view of the situation. Often includes
examining elements of the organizational
which was unthinkable
structures and staff development issues as even a decade back.
well as current processes and IT systems.

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 What is business analysis?
• Evaluating actions to improve the
operation of a business system. Again, this
may require an examination of
organizational structure and staff
development needs, to ensure that they
are in line with any proposed process
redesign and IT system development.
Business analysis is
• Documenting the business requirements
one of the fastest for the IT system support using
growing IT career as appropriate documentation standards.

per LinkedIn.

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 Why Business Analysis?

Business Analysis is essential because it

ensures what is being delivered is correct and
will provide real value against the business
opportunity. Every client has strategic goals
and the projects that we do for them to
advance those goals. Business analysis is
about delivering outputs to maximize
benefits to an organization.
Business Analysis is
As per a study by TechRepublic
essential because it
(http://www.techrepublic.com/blog/tech-
ensures what is being decision-maker/study-68-percent-of-it-
delivered is correct and projects-fail/), it is estimated that around 68%
of projects fail due to poor business analysis.
will provide real value 80% of customer expectation mismatches
against the business can be attributed to poor business analysis.
Hence, it is extremely essential that we focus
opportunity. on identifying and documenting complete
requirements for all projects.

According to past studies, approximately 60

percent of all errors in system development
projects originate due to poor business
analysis. These errors are often discovered
only in later project phases or once the
system has been deployed. This is because
developers interpret incorrect or incomplete
requirements as complete.

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 Why Business Analysis?
Missing requirements often remain
undetected during design and realization
because developers trust the requirements
engineers to deliver high-quality work.

Developers implement whatever the

requirements documents say or what they
believe it to be saying. Unclear, incomplete, Symptoms for
or wrong requirements inevitably lead to the
development of systems not possessing
inadequate business
critical properties or possessing analysis are as
unrequested and unneeded properties.
numerous as their
Costs of fixing requirements defects usually causes. Frequently, key
increase exponentially with the project
phase. For instance, the effort to fix a requirements are
requirements defect is up to 20 times higher missing or not clearly
if the correction is done during
programming as opposed to fixing the
formulated.
same defect during business analysis phase.
If the defect is fixed during acceptance
testing, effort involved may be 100 times
higher.

Symptoms for inadequate business analysis

are as numerous as their causes. Frequently,
key requirements are missing or not clearly
formulated.

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 Why Business Analysis?
For instance, if the requirements do not reflect
customer wishes precisely or if the
requirements are described in an imprecise
way and thus allow for several interpretations,
the result is often a system that does not meet
the expectations of the client or the users.
Most common reason
Most common reason for deficient
for deficient requirements is the misconception that
requirements is the requirements are self-evident and need not be
stated explicitly. This results in problems in
misconception that communication among the involved parties
requirements are self- that arise from differences in experience and
knowledge. To make matters worse, it is often
evident and need not
the case that especially the client wishes for
be stated explicitly. quick integration of recent results into a
production system.

Complete and correct requirements are the

basis for successful system development.
Identify potential risks during business analysis
and reduce them for successful project
progress. Discover faults and gaps in
requirements early on to avoid tedious
change processes.

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 Why Business Analysis?

Listed below are some more convincing

reasons why we use it.

The most important benefits of Business

Analysis are:

• Correct selection of business needs Business analysis has

• Clear Focus and Objectives many benefits – The
• High quality requirements key one being a
• Optimal solutions successful change.
• Proactive Risk Management

• Consistent communication

• Higher capital productivity

• Improved customer satisfaction

• Improved organizational capabilities and

morale

• Finally, Better business outcomes.

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 Business Analysis Perspectives

Requirements

Strategy Data

BA
Cyber- Product
security Ownership

Agile

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 Business Requirements Analysis

Business Requirements Analysis is possibly

the oldest branch of business analysis, largely
emerging from software development
projects.

As per a study by TechRepublic

(http://www.techrepublic.com/blog/tech-
decision-maker/study-68-percent-of-it-
projects-fail/), it is estimated that around 68%
of projects fail due to poor requirements
Business Requirements
analysis. 80% of customer expectation
Analysis focuses on mismatches can be attributed to poor
elaborating business requirements analysis. Hence, it is extremely
essential that we focus on identifying and
requirements to build documenting complete requirements for all
suitable systems. projects.

The most popular guide to study for business

requirements analysis is BABOK (Business
Analysis Body of Knowledge). There are 3
popular certifications based on BABOK are
ECBA, CCBA and CBAP. There are
certifications such as CPRE from IREB
Germany and PMI PBA from PMI, USA.

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 Business Data Analysis

One of the most valuable assets for an

organization in the modern business world is
business data.

Business Data Analysis is possibly the fastest-

growing branch of business analysis, with
rapid development in web and mobile
technologies.
Business Data Analysis
Data analysis projects define data needs for
focuses on identifying solving a business problem, identify data
key insights based on required and data sources, analyze data for
insights and present the data to make
data to improve changes to the organization’s products and
business performance processes.

or solve a business The most popular data analysis certifications

that are available in the market today are-
problem.
• CBDA from IIBA

• Microsoft Data Analyst Associate

Certification

• Google Data Analytics Professional

Certificate

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 Product Ownership Analysis

Product Ownership Analysis is used in order

to help project teams create and deliver
outstanding and unique products & services
for their internal or external customers.

Product Ownership Analysis uses certain

Organizations are techniques and key competencies. This helps
leveraging Product the product team with the required
framework, techniques, tools, approaches,
Ownership to deliver
etc.
products in an agile
Two of the most popular certifications for
manner. The demand Product Ownership are –
from Product Owners • Certified Scrum Product Owner (CSPO)
far outstrip the supply. from Scrum Alliance, USA

• Certified Product Ownership Analyst

(CPOA) from IIBA, Canada.

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 Agile Business Analysis

Simply put, Agile Business Analysis is doing

effective business analysis with an agile
mindset and a constant focus on delivering
business value.

One of the key roles that an Agile BA plays in

the Agile team is supporting the Product
Owner in the decision-making process. They
As the external constantly inspect & adapt project realities with
the feedback of the business and project team.
environment becomes This ensures that the product created is of the
more dynamic and the highest quality.

need to deliver value Some key characteristics of an Agile BA are-

adaptability, goal orientation, innovation,
quickly become the leadership, empathy, business orientation, and
norm, organizations anticipation.

are embracing agile The most popular Agile Business Analysis

certifications that are available in the market
way of working. today are-

• IIBA Agile Analysis Certified (IIBA AAC)

from IIBA, Canada

• BCS Professional Certificate in Agile

Business Analysis

• iSQI® Certified Agile Business Analysis

(CABA)

• AgileBA Practitioner Certification from

APMG International

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 Cyber Security Analysis

Almost all modern applications are internet

and cloud enables. Although internet and
cloud vastly improve the organization’s ability
to connect to stakeholders anywhere in the
world, they also bring in significant
information security challenges.

With Internet being the

primary delivery As per a study by Checkpoint in 2024

mechanism for most In Q2 2024, Check Point Research saw a 30%

YoY increase in cyber attacks globally,
modern applications,
reaching 1,636 attacks per organization per
the need for cyber- week. Top 3 most attacked industries were
security analysis has Education/Research (3,341 attacks per week),
Government/Military (2,084 attacks per
become extremely week) and Healthcare (1,999 attacks per
critical. week).

Two of the most popular certifications for

Cyber-security are –

• Certified Information Systems Auditor

(CISA) ISACA, USA

• Certified Cyber Security Analyst (IIBA-

CCA) from IIBA, Canada.

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 Is Business Analyst
A Good
Career Option?
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 Is Business Analyst a Good Career
Option?
Business Analysts are high in demand in
various industries. Businesses today face
aggressive competition, so they need a
structured approach to plan, organize,
control, and manage their capabilities
and changes to deliver timely results. And
these results should be aligned to
business goals and the latest business
challenges.

LinkedIn reported If you are good with know how to find

Business Analysis skills effective solutions for any problem that
appears, adept in managing stakeholders
in among top 10 and have a keen eye for details, you
trending hard skills. should give it a try to BA.

Business Analysis jobs are highly in

demand, and careers in Business Analysis
are the best option for new management
graduates. Business analysis is one of the
fastest-growing professions with an all-
time high growth rate of 14% from 2014-
2024.

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 Is Business Analyst a Good Career
Option?
A recent report prepared by LinkedIn
based on insights from 660+ million
professionals and 20+ million jobs titled
“The Skills Companies Need Most - And
How to Learn Them”, indicates that
Business Analysis skill has made the most
significant jump out of all the skills listed
in LinkedIn’s trending hard skills.

The report also states that business

analysis is one of the few hard skills every
professional should have, as most roles
Business analysis has require some level of business analysis to
assumed significance due make decisions.

to increased capabilities
offered by IT.

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 Is Business Analyst a Good Career
Option?
Here’s a data insight from SEEK on the job opportunities for BAs and how
the job market is trending:

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 Is Business Analyst a Good Career
Option?
Some of the best reasons why to choose a
Business Analysis career option include:

• By 2025, there’ll be a need to fill

breakthrough 30 million BA roles due to
increased demand along with high attrition
Organizations have
(because of many retirements). There will be
also realized the a huge job opportunity for a business
importance of having analysis role in the coming future in various
sectors, including manufacturing &
skilled and capable construction, Information services &
BAs to enhance their publishing, finance & insurance,
management & professional services,
delivery capabilities utilities, among others.
and have started
• Business Analysts are needed in a wide
establishing Business variety of industries. Although quite
Analysis Centers of common in the construction and IT field,
project-oriented work is also common in
Excellence (BACoE). business services, oil and gas, finance and
insurance, manufacturing, and utility
industries worldwide.

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 Is Business Analyst a Good Career
Option?
• There are plenty of opportunities for
advancement. Highly experienced,
specialized, certified Business Analysts
can expect to see double the entry-
level salary—or more.

• Business Analysts are always learning.

For those who embrace change and
love seeing what’s new, Business
Analysts must be ready to regularly
refresh their knowledge of process
Average salary for and structure, new markets,
Business Analysts crossed technology, products and services,
and customers.
88K USD in United States.

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 Is Business Analysis
For You?
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 Should you pursue Business
Analysis as a career option?

Business analysts are change enablers. If

you are good with know how to find
effective solutions for any problem that
appears, adept in managing stakeholders
and have a keen eye for details, you
should give it a try to BA. Business
analysis is one of the fastest-growing
professions with an all-time high growth
If you love solving rate of 14% from 2014-2024.

business needs, business Top 5 characteristics of a Business

Analysts
analysis is a great career
option. 1. Problem solver

2. Great communicator

3. Has eye for details

4. Good understanding of business and

technology

5. Great analysis skills

When may you not want to be a business

analyst?

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 Should you pursue Business
Analysis as a career option?

Here are few situations when you may not

pursue Business Analysis career:

1. You have strong technical bent of mind

and would like to research technical aspects

2. You want to be an individual contributor

3. Have strong interest in non-business

subjects such as sports, music, art etc.

.
Business analysis may
not be the calling for
everyone.

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 Adaptive US

Business analysis
skills
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 Business Analyst skills
Business analysts should be skilled in
analyzing, extracting, and reporting data
trends, and be able to share that
information with others and also apply it
on the business side. As long as they
have an understanding of how systems,
Business analyst role tools, and products work, Business
Analysts can still be skilled without
requires both soft
coming from an IT background. Most
skills and hard skills. Business Analysts have a strong IT
background and less experience in
business and are interested in shifting
away from IT to more hybrid roles.

According to the IIBA these are some of

the most important skills and experience
for a business analyst:

• Written and oral communication skills

• Consultative and interpersonal skills

• Facilitation skills

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 Business Analyst skills
• Problem Solving and Analytical
thinking

• Being detail-oriented and task As a business analyst,

accurately one must learn how to
• Organizational skills interact with a
• Knowledge of the business structure sponsor, Domain SME,
End users, and all
• Stakeholder analysis
other business-side
• Requirements engineering
stakeholders,
• Costs benefit analysis including suppliers.
• Processes modeling

• Understanding of databases, and

Generative AI

Business analysts need to have a

combination of hard and soft skills. In
order to be good at your job, you will
need to acquire/hone skills in
behavioral aspects.

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 Business Analyst skills

Business Analysts must be able to

understand often not-so-eloquently-
explained ideas and phrase them in such
a way that they can be understood by
Most of the time the all the stakeholders.

technology folks Every BA will have a unique blend of

within IT, the external interpersonal skills but some soft skills
that would be well worth your while to
consultants & software
master are
vendors, and the
1. Communication Skill – As a BA we
businesspeople don't
need to be an effective
speak the same communicators establishing a
language. bridge between the various
stakeholders

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 Business Analyst skills
2. Negotiation Skill – Balancing
between those demanding
requirements of the
Business Analyst skills
customer/stakeholder and the
internal organization would are constantly
definitely need a good amount of evolving with time.
negotiation skills. Creating a fine
balance while looking at the
requirements from a holistic point
of view will for sure make us a
perfect BA.

3. Facilitation Skill – As a bridge

between various stakeholders we
need to have excellent facilitation
skills to ensure that
communication is proper and all
the requirements are articulated
well and explicitly.

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 Business Analyst skills
4. Analytical thinking Skill – Get
analytical and problem-solving skills
brushed to analyze all the scenarios
well and come up with solutions and
ensure that there are no conflicts in
the team and all the members
Business Analyst communicate well with each other.
skills 5. Problem-solving Skill - A definite skill
for all BA, as given in the above
point.

6. Decision-Making Skill – You have

come up with multiple options for a
particular problem using your
analytical skills, now you need to
weigh the options well and come up
with a decision to present to the
steering committee, this is why you
need this skill.

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 Business Analyst skills
7. Ability to see the bigger picture –
This is a very important skill for all
of us BA’s out here focusing only
on the given set of requirements Business Analyst
and not seeing the bigger picture skills
a lot of times leads to a situation
where the product does not see
the light of the day or gets
abandoned. Hence this is one of
the very important skills to have,
you need to have good business
knowledge and knowledge of
technology/business
advancements to see a bigger
picture and keep it in mind, while
the designing of the system is
being carried out.

8. Ability to appreciate and

empathize – See the points
coming from all stakeholders and
the Basis of all requirements and
make a good judgment of the
same keeping all in mind.

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 Business Analyst skills
9. Ability to influence without authority
– As BA’s there are numerous
meetings we need to
spearhead/facilitate, this is where we
need to be good to influence senior
Business Analyst stakeholders and decision-
makers/sponsors of the project.
skills
10. Good interpersonal skills – Above all
skills, we need to have good
interpersonal skills and a good
rapport with the team and all
stakeholders to make the project
successful.

11. Leverage BA tools – Business

Analyst tools have seen tremendous
acceptance in industry. The most
popular ones being Jira, Confluence,
Lucid Chart and Figma.

12. Leverage emerging technologies –

It’s essential BAs leverage newer
technologies such as ChatGPT to
enhance their productivity.

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 Business
Analysis
Principles
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 Sixteen Business Analysis Principles
A principle can be defined as an
underlying fundamental law or concept.
Therefore, Business Analysis principles are
the basic rules that should be followed to
manage changes successfully.

The Business Analysis Book of Knowledge

(BABOK) does not currently contain an
official list of principles for successful
change initiatives. However, IIBA’s Agile
Analysis Guide provides 7 principles
which are:
Business analysis
1. See the whole
principles work as north-
star for all business 2. Think as a customer

analysts. 3. Analyze to determine what is valuable

4. Get real using examples

5. Understand what is doable

6. Stimulate collaboration and continuous

improvement

7. Avoid waste

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 Sixteen Business Analysis Principles
Here are 16 Business Analysis Principles we
are proposing:

1. Set clear and objective goals and

outcomes – A change without clear
objectives is bound to fail.

2. Engage stakeholders continuously –

Stakeholder needs are reason for the
Keep the principles in
change. Stakeholders must work together back of your mind
throughout the project.
ALWAYS.
3. Include all relevant stakeholders –
Successful change management requires all
key stakeholders to be included in the
change initiative.

4. Think holistically – Changes affect

people, process and technology and are
essential for successful change.

5. Adapt vigorously - Welcome change for

competitive advantage.

6. Deliver iteratively – Better outcomes

frequently, from a couple of weeks to a
couple of months, with a preference to the
shorter timescale.

7. Encourage change adoption - Motivate

stakeholders to change for better.

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 Sixteen Business Analysis Principles

8. Communicate frequently - The most

efficient and effective communication is face-
to-face conversation.

9. Measure continually – Better outcomes are

the primary measure of progress.
Business analysis is
10. Work sustainably - Stakeholders should be
one of the fastest
able to maintain a constant pace indefinitely.
growing IT career as
11. Pursue excellence - Continuous attention
per a recent LinkedIn to excellence in business analysis skills,
study. processes, and tools.

12. Avoid waste - Art of maximizing the

number of requirements not done–is essential.

13. Reflect regularly - Stakeholders reflect on

how to become more effective, then change
behavior accordingly.

14. Organize dynamically - Best solutions

emerge from self-organizing teams.

15. Manage risks proactively – Identify,

analyze, and mitigate risks

16. Define roles and responsibilities – Set clear

expectations from all key stakeholders.

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Adaptive US : Success guarantee. Free retakes
 Business Analysis Methodologies
Business Analysis methodologies all
ultimately accomplish the same thing —
a completed project — but with very
different approaches and journeys. While
there are numerous Business analysis
types, there are three primary ones that
get used the most often.

1. Waterfall / Predictive Business

Analysis
In Waterfall / Predictive Business Analysis,
Business analysis has 2
the effort is to complete business analysis
major approaches – activities before developing solutions.
Predictive (Waterfall) and Certain regulated domains demand
Waterfall / Predictive Business Analysis
Adaptive (Agile). approach. Also, this can work well when
the requirements are very clear up-front,
and the project duration is short.

2. Agile / Adaptive Business

Analysis
In Agile / Adaptive Business Analysis, the
effort is to conduct business analysis
activities iteratively as the solution gets
developed. This can work well when the
requirements are not very clear up-front,
and the project duration is long.

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 Business Analysis Methodologies
3. Hybrid Business Analysis

Hybrid business analysis tries to mix and

match good aspects of both Waterfall /
Predictive Business Analysis and Agile /
Adaptive Business Analysis, such as
conducting non-functional requirements
in a Waterfall / Predictive Business
Analysis approach whereas conducting
functional requirements in Agile /
Adaptive Business Analysis approach.
Hybrid models are an
interesting option to
. explore.

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 Top 10 Business
Analysis Tools

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 Top 10 Business Analysis Tools
Here is a true list of the tools that we have
used extensively. We have no intent to please
or promote any specific tool or organization.

Fundamentally, we need the following types of

business analysis tools:

• To track requirements

• Describe requirements in certain detail

• Model requirements wherever feasible

• Collaboration tools

One can get a toolset Let’s start with #10.

literally free for all these #10 MS Visio
types of requirements. Although many more improved diagramming
tools are available in the market, MS Visio still
remains popular among corporates due to
strong presence of Microsoft in the corporate
sector.

#9 Figma

Figma is a cloud-based design tool widely used

for creating user interfaces, prototypes, and
collaborative design projects. Its real-time
collaboration feature allows multiple users to
work on the same design simultaneously.
Figma supports vector graphics, responsive
design, and interactive prototyping.

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 Top 10 Business Analysis Tools
#8 Tableau

Tableau is a powerful data visualization and

business intelligence tool that helps
organizations analyze and interpret data
through interactive dashboards and reports.
It connects to various data sources, providing
real-time insights. Tableau's drag-and-drop
interface makes it user-friendly, even for non-
technical users. Its features support advanced
Impress your analytics, predictive modeling, and sharing
visualizations, enabling data-driven decision-
stakeholders with
making across industries.
good diagrams.
#7 Power BI

Power BI, by Microsoft, is a business

intelligence and analytics tool that provides
interactive visualizations and insights. It
connects to numerous data sources, allowing
users to create detailed reports and
dashboards. Power BI supports real-time
analytics and integrates seamlessly with
Microsoft products like Excel and Teams. It
empowers organizations to uncover trends,
monitor KPIs, and make data-driven decisions
with ease.

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 Top 10 Business Analysis Tools
#7 BizAgi

BizAgi is another free tool that I really love. It’s

very simple to use and is extremely powerful
when you wish to draw business process
models. The good part about BizAgi is that it
also generates fantastic documentation in MS
Word.

#6 LucidChart

Lucidchart is a cloud-based diagramming tool

used to create flowcharts, wireframes,
Use tools to record and organizational charts, and other visual
transcribe your representations. It offers an intuitive drag-and-
drop interface and a library of templates and
stakeholder discussions. shapes. Teams can collaborate in real-time,
making it ideal for brainstorming and process
mapping. Lucidchart integrates with tools like
Google Workspace, Microsoft Office, and
Slack.

#5 Zoom

Zoom is a widely used video conferencing

platform that supports virtual meetings,
webinars, and collaboration. It offers features
like screen sharing, breakout rooms, and
meeting recordings. Zoom supports cross-
platform compatibility and integrates with
tools like Slack, Microsoft Teams, and Google
Workspace.

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 Top 10 Business Analysis Tools
#4 ChatGPT

This has become the go-to tool for BAs to develop and
verify requirements. Learning how to leverage ChatGPT
effective can make any business analyst a highly
productive one.

#3 Confluence

Confluence, by Atlassian, is a collaborative workspace

for teams to create, share, and organize documentation.
ChatGPT is the BA It enables easy collaboration on project plans, meeting
notes, and knowledge bases. Users can link it with Jira
tool of the year!
for seamless integration. Its rich-text editor and
templates simplify content creation. Confluence
promotes transparency and helps centralize information,
making it accessible for team members, enhancing
productivity, and supporting Agile project management
practices.

#2 Jira

Jira, developed by Atlassian, is a popular tool for project

management and issue tracking. Originally designed for
software development teams, it supports Agile
methodologies such as Scrum and Kanban. Jira enables
teams to plan, track, and release projects effectively.
Users can create and assign tasks, set priorities, monitor
progress, and manage workflows using customizable
boards.

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 Top 10 Business Analysis Tools

#1 MS Office

MS Word is the most popular word processor

that stakeholders continue to use and hence
we must be familiar with creating
documentation using MS Word. The amount
of BA documentation that is done using MS
MS Office still remains Word has come down dramatically over the
last 20 years, but still, when MS Word will be
hugely popular
a good tool to capture ideas, notes, and
among business discussions for a foreseeable future.

analysts. Excel continues to be very strong data

analysis too. Having a good command over
Excel is a very strong capability in today’s
competitive landscape.

You will read that a lot of people are saying

death to PowerPoint and all kinds of stuff, as
to how evil PowerPoint is. The fact is MS
Office is not going to go away from
corporate life in the near future. Businesses
need communication and presentation.
Nothing beats PowerPoint at this time to
share our ideas with our stakeholders.

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 Business Analysis
Objectives

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 Business Analysis Objectives
Business analysis objectives are to enable
the organization to achieve higher
capability and performance. These are
the business objectives that stakeholders
want the change to accomplish. Within
Business Analysis, it is of utmost
importance that a change’s objectives are
stated clearly as these will impact every
decision in the business analysis lifecycle.

In brief, Business Analysis objectives are

the successful development and
Business analysis helps implementation of the solution.

organizations to achieve While preparing the change, look change

into the following perspectives. It helps to
their strategic objectives. give a much better understanding of the
whole process.

• Successful development and

implementation of desired change.

Productive guidance, efficient

communication, and qualified supervision
to the stakeholders.

• Achievement of the change’s main goal

within the given constraints.

• Capture learning from the business

analysis activities.

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 Adaptive US

What Are
Business Analysis
Techniques?
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 Business Analysis Techniques
Functional decomposition breaks down a
large aspect (processes, functional areas,
Functional deliverables, scope, or problems) into
smaller aspects, as independent as
decomposition possible, so that work can be assigned to
different groups. This reduces complexity
of analysis.

Estimation techniques are used

for better understanding of
possible range of costs and Estimation
efforts associated with any
change..

An interface is a connection between

2 components or solutions. Identify
Interface analysis interfaces and interactions between
solutions and/or solution
components.

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 Business Analysis Techniques
Org. modelling describes roles,
responsibilities, and reporting structures
Organizational that exist within an organization, and
aligns those structures with organization’s
modelling goals. Visual representations of
organizational units.

Identify stakeholders affected by a

proposed initiative or share a common
business need, level of decision-
Stakeholder list, map, or
making authority, authority within
domain and organization, attitude/ personas
interest towards change, and business
analysis work.

Describe scope of analysis or scope of

a solution. They serve as a basis for
Scope modelling defining and limiting scope of business
analysis and project work

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 Business Analysis Techniques

One or group of stakeholders deliberate

on an idea to produce numerous new
Brainstorming
. ideas in a non-judgmental environment,
and to derive themes for further analysis.

Requirements workshop, also known as JAD

(Joint application design) session, is a highly
productive focused event attended by
carefully selected key stakeholders, and
Subject Matter Experts for a short, intensive Workshops
period (typically 1 or a few days).

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Business Analysis? Choosing one of these
Best Business Analysis Certifications will help
you stand out!

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 Business Analysis Techniques
Elicit ideas, impressions, preferences, and
needs and attitudes from pre-qualified
individuals about a specific product, service
Focus groups or opportunity in an interactive group
environment. Guided by a moderator.
Typically 1 to 2 hours with 6-12 attendees.

Uses game playing techniques to collaborate

in developing common understanding of a
problem or a solution. Involves strong visual
or tactile (activities) elements such as moving
Collaborative games
sticky notes, writing on whiteboards, or
drawing pictures.

Most common form of elicitation technique

where interviewers ask questions to
Interviews stakeholders. Effective interviewers control
discussions understand needs from ALL
stakeholders, probe deeper when needed
and ensure completeness of answers.

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 Business Analysis Techniques

Elicit information by observing activities

Observation and their contexts.

Administers a set of written

questions to stakeholders and
Subject Matter Experts. Survey can
elicit information from many
people, sometimes anonymously, in
a relatively short period of time. Survey or questionnaire
Can collect information about
customers, products, work practices
and attitudes. Alternatively,
respondents are provided with a
series of statements and asked for
their level of agreement.
Elicit Business Analysis information, by
examining materials describing business
environment or organizational assets.
Document analysis helps in understanding
context of a business need or understanding
Document analysis
how existing solutions are implemented.
Based on Business Analysis information being
explored, purpose, scope, and topics to be
researched are determined.

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 Business Analysis Techniques
Benchmarking compares org. practices
against best-in-class practices from
Benchmarking and competitors, government, industry
associations or standards. Market analysis
market analysis understands customers’ needs, factors
influencing purchase decisions, and
studies competitors.

Provides an early model of final

result, widely used for product
design. Details UI requirements and
integrates them with other
requirements such as use cases,
scenarios, data, and business rules.
Stakeholders often find prototyping
Prototyping
to be a concrete means of
identifying, describing, and
validating their interface needs.
Prototypes can discover desired
process flow and business rules.

Comprises of key terms relevant to a

business domain to provide a common
understanding of terms. Contains
Glossary
definitions and synonyms. Needs to be
organized and be accessible to all
stakeholders.

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 Business Analysis Techniques
Articulates and captures ideas in a non-
linear (tree) structure. Ideas are grouped
as topics, sub-topics, further sub-sub-
Mind Map topics. Mind maps use words, images,
color, and connections to structure
thoughts, ideas, and information.

Backlogs record, track and prioritize

remaining work items. Backlog
management is a planned approach
to manage remaining work for
project. In managed backlogs, items
at top have highest business value Backlog management
and priority. Backlog items can be
user stories, use cases, defects, CRs,
risks etc.

Business policies dictate actions of an

enterprise and people in it by broadly
Business rules
controlling, influencing, or regulating
analysis them. Business rules serves as a
criterion for guiding behavior and
making decisions in a specific, testable
manner.

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 Business Analysis Techniques
Discusses and documents successes,
failures and improvement
recommendations for future phases or
Lessons learned projects. Can include any format or
venue that is acceptable to key
stakeholders. Can be formal facilitated
meetings or informal.

Provides a framework for

stakeholder decisions to
understand relative importance of
Prioritization
requirements. Importance may be
based on value, risk, difficulty of
implementation etc.

Communicate, verify, and validate content of

work products, formally or informally.
Communicate review objectives in advance to
Reviews
participants.

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 Business Analysis Techniques
Captures and assigns responsibility for
issues and stakeholder concerns. Items
can refer to actions, assumptions,
Item tracking constraints, dependencies, defects,
enhancements, and issues.

A strategic planning and

management tool to measure org.
performance beyond traditional
financial measures aligned to Balanced scorecard
organization's vision and strategy.

Capability maps provide a graphical

view of capabilities. Capabilities
Business capability describes ability of an enterprise to act
analysis on or transform something that helps
achieve a business goal or objective.
Capabilities describe outcome of
performance or transformation, not
how it is performed.

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 Business Analysis Techniques
Formally or informally, justify investments
based on estimated value compared to cost.
Spend time and resources on business case
Business cases proportional to the size and importance of its
potential value. Business cases do not provide
intricate details.

Comprises 9 building blocks describing how

an organization intends to deliver value. As a
Business model
diagnostic tool, use elements of the canvas as canvas
a lens into current process or system of
business, especially wrt relative amounts of
energy, time, and resources currently invested
in various areas.

Supports decision-making in complex,

Decision analysis difficult, or uncertain situations. Examines and
models possible consequences of different
decisions.

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 Business Analysis Techniques
Shows how repeatable business decisions are
made using data and knowledge.

Decision modeling

Explore financial aspects (benefits and costs) Financial analysis

of an investment.

Identify, analyze, and evaluate uncertainties

Risk analysis and that could negatively affect value, develop
management and manage way of dealing with risks.

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 Business Analysis Techniques
SWOT is an acronym for Strengths,
Weaknesses, Opportunities, and Threats. A
framework for strategic planning, opportunity
SWOT analysis analysis, competitive analysis, business, and
product development.

Organizes business vocabulary, Concept modelling

usually starting with glossary.

Standard definitions of primitive data

elements, their meanings, allowable values,
how those elements combine into composite
Data dictionary
data elements. Used to manage data within a
solution’s context, often used along with ER
diagrams.

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 Business Analysis Techniques
Data model describe entities, classes or data
objects relevant to a domain, their attributes
and relationships among them.
Data modelling

Show transformation of data from

(data source such as external
Data flow diagrams
sources, activities and destination).
Data used in DFDs should be
described in a data dictionary.
Highest level diagram (Level 0) is
context diagram represents the
entire system.

Graphical model to describe sequential

Process modelling flow of activities. A system process model
defines sequential flow of control among
programs or units within a computer
system. A program process flow shows
sequential execution of program
statements within a software program.

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 Business Analysis Techniques
Sequence diagrams (also known as event
diagrams) model logic of usage scenarios, by
showing information (also known as stimuli,
Sequence diagrams or message) passed between objects during
execution of a scenario.

State models (also sometimes called a

process or system transition model) describe
State modelling
and analyze different possible states (formal
representation of a status) of an entity within
a system, how that entity changes from one
process or system to another and what can
happen to entity when it is in each state.

User stories are a brief textual description,

User stories typically 1 or 2 sentences, of functionality that
users need from a solution to meet a
business objective. User story describes actor
(who uses story), goal they are trying to
accomplish, and any additional information to
be critical to understanding scope of story.

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 Business Analysis Techniques
Scenarios, and use cases describe how
actors (a person or a system) interacts
Use cases and with a solution to accomplish one or
scenarios more of that person or systems goals.

Examines requirements for a

solution that define how well Non-functional
functional requirements must
requirements analysis
perform. Also known as quality
attributes or quality of service
requirements. Expressed in
textual formats as declarative
statements or in matrices.

Ensure coverage of activities by

Roles and denoting responsibility, to identified
permissions matrix roles, and to discover missing roles.

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 Business Analysis Techniques
Acceptance criteria describe minimal set of
requirements to be met for a solution to be
Acceptance and worth implementing, also known as Must
evaluation criteria Have requirements. Typically used when
evaluation only one possible solution and is
expressed as pass or fail. Must be testable.

Measure performance of solutions,

Metrics and key
solution components and other
matters of interest to stakeholders. performance
A metric is a quantifiable level of an
indicators (KPIs)
indicator to measure progress. A
target metric is objective to be
reached within a specified period.

Analyzes processes for their effectiveness,

Process analysis efficiency, and identifies improvement
opportunities.

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 Business Analysis Techniques
Identify and evaluate underlying causes of a
problem, looking into causes occurring due
to people, physical or organizational effects.
Root cause analysis

Assess ability of a potential vendor to

meet commitments wrt delivery and Vendor assessment
consistent provision of a product or
service.

Finds useful patterns and insights from

Data mining large amounts of data, usually resulting in
mathematical models. Utilized in either
supervised (user poses a question) or
unsupervised (pure pattern discovery)
investigations.

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 Business Analysis Techniques
Most is a short form of Mission, Objectives,
Strategies. It allows business analysts to
perform thorough internal analysis of what is
MOST the aim of an organization to achieve and
how to tackles such issues.

Pestle stands for (Political, Economic,

Sociological, Technological, Legal, and
Environmental). This model helps business PESTLE
analysts to evaluate all the external factors
which can possibly impact their organization
and determine how to address them.

SWOT is a full form of Strengths, Weaknesses,

SWOT Opportunities, and Threats. This technique
helps we to find areas of both strength and
weakness. It also allows for the proper
allocation of resources.

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 Business Analysis Techniques
Must or Should, Could or Would process is a
long-form of MoSCoW. This technique allows
prioritization of requirements by presenting a
MoSCoW framework in which every individual
requirement should be evaluated relative to
the others.

CATWOE is an acronym for Customers,

Actors, Transformation Process, World View,
Owner, and Environmental. This technique CATWOE
helps us to recognize processes that may be
affected by any action the business
undertakes.

This technique is a backbone of both Six

The 5 Whys Sigma and business analysis techniques. It
consists of leading questions that allow
business analysts to single out the root cause
of an issue by asking why such a situation
arises.

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 Business Analysis Techniques
This process helps we to consider alternate
perspectives and ideas. The 'six hats' in a
technique which his categorized as:

• Green (creative thinking)

• Blue talk about big-picture

overview.
Six Thinking Hats
• White (logical, data-driven thinking)

• Yellow (positive thinking, which

mainly focused on pros)

• Red (emotion-based reactions)

• Black (opposing thinking, which is

focused on cons)

This is used to perform an in-depth analysis

of early-stage businesses/ventures on seven
important categories. Market opportunity,
Heptalysis Product/solution, Execution plan, Financial
engine, Human capital, Potential return and
Margin of safety.

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 Business Analysis Techniques

Is essentially another take on PESTLE. we will

notice it factors in the same elements of
PESTLE and shouldn't be considered a tool STEER
on its own except an author/user prefers to
use this acronym as opposed to PESTLE.
STEER puts into consideration – the following
Socio-cultural, Technological, Economic,
Ecological, and Regulatory Factors.

.
This is often used in a brainstorming session
to generate and analyze ideas and options. It
is useful to encourage specific types of
thinking and can be a convenient and
de Bono's Six symbolic way to request someone to "switch
gears". It involves restricting the group to
Thinking Hats
only thinking in specific ways – giving ideas &
analysis in the "mood" of the time. Also
known as the Six Thinking Hats. White: Pure
facts, logical. Green: Creative. Yellow: Bright,
optimistic, positive. Black: Negative, devil’s
advocate. Red: Emotional. Blue: Cold, control.

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 Adaptive US

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 What is Business Analysis Body of
Knowledge
BABoK is the acronym for Business Analysis
Body of Knowledge. BABoK contains a
description of generally accepted practices in
the field of business analysis. It gives
guidance on the skills and knowledge that
business analysts must possess. It is published
The core content of
by the International Institute of Business
the BABOK Guide Analysis (IIBA), Canada.
comprises 6 The contents of the BABoK guide have been
knowledge areas (KA) verified thoroughly by practitioners. BABoK
has undergone multiple revisions over its
and 30 business
history. The current version of BABoK is V3.
analysis tasks. BABoK does not mandate that the practices
described in it should be followed under all
circumstances. Business Analysis practices
MUST be tailored to specific conditions. All
IIBA core business analysis certifications,
CBAP, CCBA, and ECBA are based on BABoK.

Knowledge areas comprise logically (but not

sequentially) related tasks. The tasks under
each KA helps in accomplishing the purpose
of the associated knowledge area.

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 BA Planning & Monitoring Tasks

BA Planning & Monitoring Tasks

Plan BA approach

Plan stakeholder engagement

Plan BA governance

Plan BA information management

Identify BA performance improvements

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 Elicitation & Collaboration Tasks

Elicitation & Collaboration

Prepare for elicitation

Conduct elicitation

Confirm elicitation results

Communicate BA information

Manage stakeholder collaboration

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 Requirements Life Cycle
Management Tasks
Requirements Life Cycle Management

Trace requirements

Maintain requirements

Prioritize requirements

Assess requirements changes

Approve requirements

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 Strategy Analysis

Strategy Analysis

Analyze current state

Define future state

Assess risks

Define change strategy

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 Requirements Analysis & Design
Definition Tasks

Requirements Analysis & Design Definition

Specify and model requirements

Verify requirements

Validate requirements

Define requirements architecture

Define design options

Analyze potential value and recommend
solution

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 Solution Evaluation

Solution Evaluation

Measure solution performance

Analyze performance measures

Assess solution limitations

Assess enterprise limitations

Recommend actions to increase solution

value

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 50 Techniques of BABoK®

Acceptance and Business cases

evaluation criteria
Business model canvas
Backlog management

Business rules analysis

Balanced scorecard

Collaborative games
Benchmarking and
market analysis
Concept Modeling

Brainstorming
Data dictionary
Business capability
analysis
Data flow diagrams

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 50 Techniques of BABoK®

Data mining Functional

decomposition
Data modeling
Glossary

Decision analysis
Interface analysis

Decision modeling Interviews

Document analysis
Item tracking

Estimation
Lessons learned
Financial analysis
Metrics and key
Focus groups performance
indicators (KPIs)

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 50 Techniques of BABoK®

Mind mapping Reviews

Non-functional
Risk analysis and
requirements analysis
management
Observation
Roles and
permissions matrix
Organizational
Root cause analysis
modeling
Prioritization
Scope modeling
Process analysis
Sequence diagrams
Process modeling
Stakeholder list,
Prototyping map, or personas

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 50 Techniques of BABoK®

State modeling

Survey or questionnaire

SWOT analysis

Use cases and scenarios

User stories

Vendor assessment

Workshops

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Adaptive US : Success guarantee. Free retakes
 Business Analysis Process
1. Plan, Engagement, and Monitor

There are certain activities which run across

the business analysis life cycle. This is
numbered as 0 as it is the foundation for the
remaining phases. Phase 1 will involve
continuous planning, monitoring, engaging
stakeholders, managing issues, risks,
Business analysis
requirements, traceability. For every phase,
processes need to we should perform appropriate level of
be optimized based planning and monitoring.

on the context. • Create a task plan

It is extremely important that you create a

task plan for yourself and monitor your
progress on your task plan. A task plan works
like a compass for you.

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 Business Analysis Process
• Choosing the most appropriate types of
business analysis deliverables, given the
project scope, project methodology, and
other key aspects of the project context.

• Defining the specific list of business

analysis deliverables that will completely
cover the scope of the project and Having domain
identifying the stakeholders who will be
knowledge makes it
part of the creation and validation of each
deliverable. easier for the BA to
• Identifying the timelines for completing interact with
the business analysis deliverables. Stakeholders.
Make Yourself Familiar with Domain

As Business analysts or as project team

members, we must understand the business
domain. Now one would not have
experience in a domain unless one works in
the domain. So, this seems to be a chicken
and egg problem. So how can we learn a
new domain quickly? Here are few tips that
can help all of us:

• Learn vocabulary for the domain

I would consider this as the most crucial

journey. Most businesses fundamentally do
lots of things which are common.

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 Business Analysis Process
However, they use the terminology which
could be very different from another domain.
So, once you start appreciating what the
terminologies mean, then it becomes much
easier for you to understand and
communicate with stakeholders. If you are
comfortable with the language of business,
business becomes comfortable with you.
APQC has a fantastic • Refer basics of domain on APQC.org
resource base to This is a website I find I find very useful, where
learn about different one can learn basic tasks that companies
perform in various domains. If you visit the
industries.
process classification framework provided on
APQC.org, you will see process definitions for
at least about 25 domains. You may not get an
exact domain, but you will definitely find
something close to your domain.

• Read a fundamental book on the domain

Most domains have a fundamental book

written by a prominent author. Usually these
books are called as handbook of the domain.
For example, you can look at handbook of
Banking, or Handbook of insurance, or
Handbook of retail.

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 Business Analysis Process
Such books are a very good primer for what
happens in the particular domain so if you
are planning to join a particular domain.
Please buy the paper copy of the book and
go through it thoroughly.

• Identify resources on internet

Internet is a great source of information.

There are multiple
Find authoritative websites which describe websites on most
about a particular domain that would be
industries today.
very helpful for you to learn the new
domain. Only challenge with internet-based
learning is that internet is a vast information
source, so you have to be really careful not
to get deluged in the vast amount of
information on internet. I still prefer books
for initial reading.

• Identify people with domain knowledge

This is another great way to learn a new

domain. Try to be in friendly terms with
them. They would know lot of tips and tricks
and they also may have information
resources which could be invaluable for you.

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 Business Analysis Process
I remember when I was working as a
Consultant for Change management, I
developed good friendship with a senior
colleague of mine in my organization who had
tremendous knowledge in change
management consulting. I got books and
materials from him which was a great help for
Many BA tools are me in my project.
available for free • Be familiar with any of requirements
today such as modeling and management tools

BizAgi Business Most clients use some tools for requirements

Process Modeler. modeling and management tools, the most
prominent ones being MS Visio and Jira. Make
yourself comfortable with the same.

2. Understand Project Context, Objectives,

and Scope

Often business analysts are expected

contribute as soon as possible towards project
delivery. Often, the project may have started
already, or a phase may be completed. As
business analysts, it’s our job to clarify the
business and project objectives as quickly as
possible. Investing some time, whether that’s a
few hours or few days, to get oriented will
ensure we are not only moving quickly but
also competent, effective and confident
contributor for the project.

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 Business Analysis Process
Our key responsibilities in this step include:

• Plan for understanding the client, project

objectives, context, and scope

• Understanding the project history so that

we do not repeat work that’s already been
done.
Look for glossary for
• Understanding the existing systems and
the industry and
business processes so we have a
reasonably clear picture of the current organization.
process or system that needs to change.

• Understand domain and organization

vocabulary

• Understand project objectives and scope.

• Meet key stakeholders – Sponsor, Project

Manager, Domain Subject Matter Experts,
and Implementation Subject Matter
Experts.

• Understand project documentation

standard to deliverables that meet
stakeholder needs.

• Understand scope and constraints on the

project.

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 Business Analysis Process
• Develop clear scope statement to validate
stakeholder requirements against project
scope.

• Get to understand the solution approach

from the sponsor.

• Learn tools to be used to in the project for

Solutions can be requirements management.
developed or
• This step gets we the information we need
purchased. Do to be successful and effective in the context
Build-vs-Buy of this project.

analysis.
3. Elicit Stakeholder Requirements

Your key responsibilities in this step include:

• Plan to understand the process and

expectations in detail from various
stakeholders to understand their
expectations from the solution.

• Identify stakeholders who are in best

position to provide the requirements.

• Choose appropriate techniques to conduct

elicitation activities.

• Conduct elicitation sessions.

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 Business Analysis Process
Elicit both functional and non-functional
requirements, normal and exception
requirements.

• Confirm elicitation results with

stakeholders and other sources of
requirements.

4. Get Requirements Approved

Agile methods
manage requirements
Not all stakeholder expectations can be
met given the organizational constraints. approval through
We need to understand which prioritized backlog.
requirements are critical and feasible.

Your key responsibilities in this step

include:

• Plan for managing requirements elicited

from various sources.

• Define a requirements prioritization

approach and get it approved by
Sponsor / PM.

• Prioritize requirements.

• Verify alignment to scope.

• Get requirements approved from

competent authorities.

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 Business Analysis Process
5. Develop Detailed Requirements
Specifications

Detailed requirements provide the

implementation team with the information
they need to implement the solution. Your key
responsibilities in this step include:
Detailing of • Plan for developing detailed requirements
requirements can specifications.

help developers to • Develop requirements models.

develop solutions • Develop detailed specifications.
within minimum • Ensure quality of requirements specified.
gaps.
• Reviewing and validating detailed
specifications with appropriate business and
technology stakeholders and filling in any
gaps.

6. Support Implementation SMEs

This step is all about ensuring all members of

the business community are prepared to
embrace the changes that have been
specified as part of the project.

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 Business Analysis Process
Your key responsibilities in this step include:

• Engage with implementation team to

explain detailed requirements.

• Ensure the solution design fulfills all of the

detailed requirements

• Review test plans and/or test cases to Business analysts

ensure they cover both functional and
explain requirements
non-functional requirements.
to developers.
• Develop transition requirements.

• Be available to resolve issues surfacing

during the technical design, technical
implementation, or testing phases of the
project.

• Managing requirements changes to

ensure that everyone is working from up-
to-date documentation and that
appropriate stakeholders are involved in
all decisions about change.

• When appropriate, leading user

acceptance testing efforts completed by
the business community to ensure that
the software implementation meets the
needs of business end users.

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 Business Analysis Process
• Training end users / working with the
learning instructors to ensure end users
understand all process and system changes

• Collaborating with organizational process

designers to update organizational assets
Study factors limiting impacted by the business process and
technology changes.
solution
performance.
7. Evaluate and Improve Solution
Performance

A track record of successful projects creates

significant positive momentum within an
organization. So, if we need to assess the
value created by the solution.

Your key responsibilities in this step may

include:

• Evaluating the results achieved against the

business objectives for the project to show
the extent to which the original objectives
have been fulfilled.

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 Business Analysis Process

• Communicating the results to the all the

stakeholders.

• Participating in the project closure

activities.

• Suggesting follow-up projects and Record your personal

initiatives to fully realize the intended learnings from all
business objectives of the project or to
solve new problems that are discovered significant projects
while evaluating the impact of this project. you participate.
• Recording one’s personal learnings from
the project for future reference.

• Celebrating the success of your hard

work, commitment and the success of the
project.

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 Adaptive US

Business Analysis
Careers

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 Business Analysis Career
The demand for Business Analysts has been
on an all-time high due to the growth
Changes / prospects, career opportunities, strategic
improvements, and involvement in the organization, etc. Business
Analysts play a vital role in fixing obsolete
adopting new processes, bringing in new Here is a simple
technologies. BA visual of the typical careers that easily open a
path to a BA job due to the dynamism of the
careers have a role.
proportionate balance
Here is a simple visual of the typical careers
of technology that easily open a path to a BA job due to the
exposure and dynamism of the role.

leadership skills.

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 As per Wikipedia,

The majority of the companies look for

Business Analysts with broader skillsets for
problem-solving, excellent communication
skills (written and verbal), an inherent ability
As per Harvard
to work well with employees at all levels of
the organization. A business analyst is Business School in
involved in requirement elicitation, their article on How to
documentation, process refinement,
business processes identification, etc. Become a Business
BAs are often known by other names like
Analyst, 'Business
business intelligence analysts, business analysts need to know
process analysts, or management analysts.
how to translate data
You may also be aware of jobs that include
aspects of business analysis but lack the into plain language to
formal title. spur executives and
There are several educational paths to cross-disciplinary
becoming a business analyst.
teams to capitalize on
The image and the explanation below show
their findings.
professions from where it is easier to enter
the business analysis world. This cross-over
is accompanied by learning new skills and
tools.

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 The image and the explanation below show
professions from where it is easier to enter the
business analysis world. This cross-over is
accompanied by learning new skills and tools.

There are several

paths to becoming a
business analyst.

Quality Analyst
In the world of Software Development, it is the
quality of the product that counts. Quality
assurance professionals are the ones who are
responsible for testing the quality of the
product, system, or application. Their primary
focus is to capture all the defects and ill-
functioning of the system and ensure that it
behaves in the required and expected manner.
A Quality Analyst with useful transferable skills
and a fair understanding of the business field's
requirements can offer a good chance of
having a career as a Business Analyst in the
future.
For those quality analysts looking at becoming
a BA, Transitioning Career from Quality
Analyst to Business Analyst will be a valuable
read.

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 Tech Writer

A tech writer creates technical

documentation that helps to
understand the use of a product and
service. According to the The blog 10 Steps to
organization's requirement, technical Transition from Tech
writers have strong written
Writer to Business
communication skills with some
aspects of business analysis, such as
Analyst gives you a
product knowledge, domain fair idea of what a
knowledge, and elicitation skills. Often tech writer needs to
in the business world, a single person
do to become a
can effectively handle both the works
of a Business analyst and technical
valuable business
writer as the skills required overlap analyst.
each other.

These skills often allow the person to

apply for different organizational roles
such as those of a Business Analyst as
they share common skills and
character traits.

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 Process Analyst

They specialize in bringing a change to

A Process analyst's organizations through analysis and
primary goal is to implementation of business processes. They
keep track of the organization's business
assess business performance, conduct process mapping, and
requirements and look out for inefficiency within the system.

make Those trying to pursue a career as a process

analyst require fluency in communication skills,
recommendations
interpersonal abilities, and technical and
based on evidence to research experience. Given the skills required,
support process they are close to what is necessary for a
Business Analyst's role.
improvement.
Customer Service or Technical Support

Customer service or technical support

professionals help the customers clear their
doubts against a service or product and solve
their problems. Being an excellent
communicator prepares them to handle the
challenging aspects of discovering
requirements and negotiating all the project
scopes. They are experienced in problem-
solving and providing creative solutions. They
also possess deep experience in using various
tools and industries, which further helps them
land in a varied role within the business
analysis.

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 Further, to grow into a Business
Analyst role, these professionals need
to be efficient in taking notes on
business analysis tasks, get more
involved in project works, and have
excellent communication skills.
A banker who is keen
Finance/ Insurance/ Banking
on pursuing a career as
Financial Analysts or banking professionals
are tasked with studying financial data, a business analyst can
researching, preparing reports, and making get valuable pointers
investment decisions for the organization.
They need to be strong in statistics and
from the blog 8 Steps
understand probability, trends, and to Transition from
distribution. An efficient analyst should be
Banker to Business
capable of spotting trends of complex
datasets and makes a proper inference. Analyst.
They are called upon to use financial models
and make business decisions.

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 Credit Analyst

Credit analysts are usually employed to

To successfully analyze the credit data and financial
transition into and information of an organization. They prepare
reports based on their findings to decide on
transcend in the BA creditworthiness. They need to be good
career, along with the decision-makers with a broad knowledge of
the financial industry o excel in the industry.
required skills, what's They also provide a helping hand to the
needed is good career marketing and the sales department in
managing financial orders.
planning.
Any of these professions mentioned above
can form the foundation of your business
analysis journey if that is where your passion
lies. Professionals in these roles often perform
roles under the ambit of business analysis
without being called a BA. Therefore, they
already have transferrable skills that can form
the launching pad for an excellent BA career
that is highly lucrative in terms of opportunity.

One can get trained and acquire the BA tools

knowledge and BA skills to start a BA career in
the current organization or start looking for
one in a new organization.

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 • Find opportunities within your organization

• Networking is often key to your success, so

This shows that learn to leverage it
Business Analysts earn Business analysts are one of the best assets of
higher than what an organization and create great value. They
are very vital to the success of a project.
other professionals do
As Chris Grosser said, "Opportunities don't
and have an excellent
happen. You create them." So, if you really
career progression want to succeed as a business analyst, you
path need to get out of your comfort zone, show
the grit to move ahead by carefully planning
your career path and working towards it. Treat
each stumbling block in your career path as a
steppingstone. Believe in yourself, work hard
and be passionate about what you do. Being
focused on your career goal to become a
business analyst and overcoming the
challenges you face will help you embark on
an awesome BA career.

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 Given below are some time-tested and
successful tips that can successfully
transition to an awesome BA career.

• Learn the basics of how businesses

are run

• Learn the business analysis process Here are some time-

• Hone your behavioral skills tested and successful
tips that can
• Learn management tools &
requirements modeling tools successfully transition
to an awesome BA
• Learn the domain of the
organization you work in or the career.
domain in which you want to work in

• Hone your transferrable skills

• Participate in virtual BA special

interest groups/communities and
attend conferences and lectures on
business analysis

• Undergo BA training and get

Certified by a global entity like IIBA

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 Adaptive US

Business Analyst
Salary

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 Business Analyst Salary

IIBA conducted its annual salary survey

for the year 2023-24 with 4406
Worldwide average participants from across 165 countries.
salary ranges for The main factors that were considered
business analysts when conducting the study were age,
education, employment, experience,
based on experience:
salary etc.
Entry Level: $40,000 to The salaries mentioned below are in US
$70,000 Dollars

Mid-Career: $55,000 USA:

to $95,000 Average BA salary is $109,156 with

women earning $109,064, and men
Experienced: $70,000 - $110,047. 28% of respondents are aged
$150,000 56–65, indicating an experienced
workforce. Senior Business Analyst roles
dominate (32%), followed by Business
Analysts (22%) and Business Systems
Analysts (10%). Key industries where
BAs work include Banking/Finance
(23%), IT (16%), and Government (14%).

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Business Analyst Salary
CANADA:

In Canada, the average BA salary is

$71,417, with women earning $71,768 and
Worldwide average
men $71,343. Most respondents (37%) are
salary ranges for aged 36–45, representing a mid-career
business analysts demographic. Business Analyst roles are
based on experience: most common (42%), followed by Senior
Business Analysts (26%) and Business
Entry Level: $40,000 to Analyst/Project Managers (7%). Key
$70,000 industries include Banking/Finance (22%),
IT (20%), and Government (16%).
Mid-Career: $55,000
AUSTRALIA
to $95,000
In Australia, the average BA salary is
Experienced: $70,000 -
$92,660, with women earning $90,136 and
$150,000 men $95,292. Most respondents (35%)
are aged 36–45, representing a mid-
career demographic. Senior Business
Analyst roles are most common (56%),
followed by Business Analysts (38%) and
Manager Business Analyst (6%). Key
industries include Banking/Finance (28%),
Government (22%) and IT (19%)

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 Adaptive US

BA
Backgrounds

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 Business Analyst Backgrounds
Here is a compilation of 100+ job roles from
where professionals have become successful
business analysts. If you carry any of the
following job titles, you can always sharpen
the skills to become an all-rounded business
analyst

. 1 Agile Analyst
2 Agile Business Analyst
3 Application Director
4 Application Owner
Business analysis is 5 BI Analyst
truly a diverse skill. 6 Business Architect
7 Business Consultant

8 Business Intelligence Analyst

9 Business Process Analyst

10 Business Solution Architect

11 Business Systems Analyst

12 Change Enabler

13 Chief Information Officer

14 Chief Product Owner

15 Compliance Manager

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 Business Analysts Backgrounds
16 Data Analyst
17 Data Engineer

18 Digital Media Consultant

19 Domain Expert
20 Enterprise Architect
Many professionals
21 Enterprise Process Engineer perform tasks related
to business analysis
22 Enterprise Solutions Designer
but do not carry the
23 ERP Analyst job title of business
24 ERP Consultant analyst.
25 Financial Analyst
26 Functional Analyst
27 Functional Architect
28 Functional Consultant
29 Help Desk Analyst
30 Information Analyst

31 Information Architect

32 Information Security Analyst

33 Information Technology Lead

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 Business Analysts Backgrounds
34 Information Technology Manager

35 Insights Analyst
36 IT Analyst
37 IT Business Analyst
38 IT Project Coordinator
39 Management Consultant

If you carry any of the 40 Management Consultants

following job titles, 41 Managing Consultant

42 Market Analyst
you can always 43 Master Data Analyst
sharpen the skills to 44 Metrics Analyst

become an all- 45 MIS Analyst

rounded business 46 Operational Improvement Consultant

analyst.
47 Operations Analyst
48 Operations Specialist

49 Oracle Implementation Consultant

50 Organizational Change Consultant

51 Package Implementation Consultant

52 PEGA Consultant
53 Performance Analyst
54 PMO Analyst
55 Portfolio Analyst

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 Business Analysts Backgrounds

56 Pre-Sales Analyst
57 Pre-Sales Consultant
58 Problem Analyst
59 Problem Manager
60 Process Analyst
61 Process Architect Many professionals
perform tasks related
62 Process Coordinator
63 Process Engineer
64 Process Evangelist
to business analysis
65 Process Improvement Consultant but do not carry the
job title of business
66 Process Improvement Expert
analyst.
67 Process Owner
68 Product Analyst
69 Product Director
70 Product Manager
71 Product Owner
72 Product Support Analyst
73 Programmer Analyst
74 Project Manager

75 Quality Assurance Analysts

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 Business Analysts Backgrounds
76 Reporting Analyst
77 Requirements Analyst
78 Requirements Engineer
79 Research Analyst
80 Research Executive
81 Salesforce Consultant
82 SAP Consultant
83 SAP Implementation Consultant

If you carry any of the 84 Senior Consultant

85 Senior Software Engineer
following job titles,
86 Software Analyst
you can always
87 Software Development Manager
sharpen the skills to 88 Solution Advisor
become an all- 89 Solution Designer
90 Strategy Consultant
rounded business 91 Strategy Officer
analyst. 92 Subject Matter Expert
93 Systems Analyst
94 Systems Architect
95 Team Leader
96 Technical Analyst

97 Technical Communications Analyst

98 Technical Data Analyst

99 Technical Leader
100 Technical Writers
101 Usability Analyst
102 User Experience (UX) Analyst

103 User Experience Designer

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 What Does A
Business Analyst
Do
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 What does a Business Analyst do?
Business Analysis has emerged as one of the
core business practices in the 21st century.
The role of a business analyst is ever-
expanding.To solve some of the problems in
their existing business processes.

Business analysts work with the project team

A business analyst is to perform a variety of tasks. They
not limited to doing understand the organization’s business
processes relevant to the project’s goals and
one thing. A business document those processes. Documentation
analyst often wears involves diagrams modeling to figure out
how the actual work differs from established
many hats.
policy, procedures and protocols.

A business analyst is also responsible for

discovering the actual needs of stakeholders
and not just what they desire.

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 What does a Business Analyst do?

• Then the business analyst

participates in requirements
gathering and succeeds in
producing details after a long
discussion. The business
analyst is critical to a project’s A business analyst is
success because he or she has someone who analyses
an understanding of both the
the organization and
business side and the technical
side of things.
design of technical
systems, business
models, processes and
strategic business needs.

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 What does a Business Analyst do?

1. Help to facilitate a solution for the current or

future problem business face.

2. Work with stakeholders to define their

business needs and extract their requirements
for what must be delivered

3. Gather the business’ required conditions and

In a nutshell role capabilities, documenting them in a
of a business consistent, complete and, above all, useful
way for the team that will eventually design
analyst as follows and deliver the solution.

4. Ensure these requirements are visible and

understood by, all relevant stakeholders
regardless of whether the solution is a new
product, service or computer system.

5. Work closely with key business decision-

makers as well as development and testing
teams, to ensure the solution developed will
meet the business’ requirements in an
acceptable and sustainable way.

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 Adaptive US

Business Analyst
Roles and Responsibilities

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What Are the Roles and
Responsibilities of a Business Analyst?
The key responsibilities of business analysts
are to locate business opportunities and
inefficiencies and provide recommendations
(principally through implementing IT and
technological solutions).

The Key Role Although the role of a Business Analyst will

vary dramatically from industry to industry
of a Business and from company to company, some key
Analyst. roles a business analyst performs are:

• Understand the problems and goals of

the enterprise

• Analyze needs and solution

• Devise change strategies

• Drive change

• Facilitate stakeholder collaboration

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 What Are the Roles and
Responsibilities of a Business Analyst?
Requirements management is one of the
core skills a business analyst is expected to
possess. Managing requirements both at
the project level and organization level are
vital in fulfilling business needs.

Business analysts take lead in the following

key activities:
Requirements are the
• Assisting with evaluating the business core of the business
case for the proposed change
analyst’s role.
• Planning and monitoring

• Eliciting requirements

• Requirements organization

• Translating and simplifying

requirements

• Requirements management and

communication

• Requirements analysis

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 What Are the Roles and
Responsibilities of a Business Analyst?
Skilled business analysts also use
requirements to drive the design or review
of test cases, process change requests, and
manage a project’s scope, acceptance,
installation, and deployment.

Today’s business analyst works in a

multifaceted world. In order to meet all the
Successful business
business needs a business analyst has to
analysts tend to be act as a mediator, moderator, connector
clear and ambassador. They are the bridge that
fills in the gap between each department
communicators, throughout every step of development.
smooth facilitators, • A Business Analyst works with business
precise analyzers to identify opportunities for
improvement in business operations
and team players.
and processes

• A business analyst interacts with the

business stakeholders and subject
matter experts in order to understand
their problems and needs.

• A business analyst has to interact with

system architects and software
developers to ensure that the solution
is properly implemented

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 Adaptive US

How to Become a
Business Analyst
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How to Become a Business Analyst
How do I switch over to a BA role? All BA
jobs advertised require prior experience.

How do I make the transition?

Will any certification help me for the

transition?

Most BA certifications have prior experience

eligibility criteria. I don't have any :(.

I want to pursue a I am in a fix–what should I do to make my

dream true?
career in the Business
Analysis field. I am very I am a software developer / testing / QA /
banking professional and doing some part of
excited about it and BA work, I would like to move into a full-
keen to pursue it fledged Business analysis career, can you help
me with this?”
further. But I am in a
Often professionals find it difficult to join the
different role and I don’t
BA professionals even though they may have
have prior experience in a good industry experience and knowledge.
Business analysis. Some suggestions/points to follow if you are
also in this situation

You can become a Business Analyst without

BA experience.

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How to Become a Business Analyst

1. If you are not from software field,

please complete the Free Software
Engineering course from Adaptive US.

2. Read a primer on IT Business Analysis -

Intro to IT Business Analysis

3. If you don’t have much business

experience, please read Handbook of
Business.
Following the below
4. All these books are also available as mentioned steps, we
part of Adaptive Inner Circle product
which provides comprehensive BA assure you that you
books, templates, and tools training. will see yourself in a
Adaptive Inner Circle starts at $49 per
month.
promising and bright
BA career.
5. Take a BA Fundamentals training.
Training can enable you achieve
competency in 2 months which may
take a year or more if you try on your
own.

6. Learn the modeling tools

(diagramming tools) and Requirement
management tools such as Jira.

7. Try focus on a couple of domains.

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How to Become a Business Analyst

8. Look for BA internship / shadowing

options.

9. Observe your organizational processes

which can be improved using software
solutions.

10. Get involved in the requirements

gathering process proactively

11. Take proactive measures to talk to Begin your BA career

stakeholders/users. journey today. Register
12. Show interest, gather knowledge and free at
be proactive to be part of the
requirements gathering and
AdaptiveUS.com/SuXe
documentation process. ed
13. Try to understand the existing system
and the new proposed system, the
overall objective of the project and the
big picture.

14. Get involved in the

user/implementation training

15. Most important start thinking more

like a business user (business mode of
thinking) and stop thinking like a
developer or a tester (solution mode
of thinking)

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How to Become a Business Analyst

16. Take lead/active part in any

process/requirement changes in the
project/account.

17. Follow some great leaders in the industry

that you are in.

18. Join Professional groups on Business

Analysis and try to follow the discussions,
Successful business participate in forums and conferences
analysts tend to be which can help you enhance your career in
the new field
clear
19. Keep pursuing your goal and be focused
communicators,
on your goal/objective.
great facilitators,
20. Be open to learning and make learning
precise analyzers your objective for every day.
and team players.

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 Adaptive US

Business Analyst
Qualifications
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 Business Analyst
Qualifications
According to IIBA’s Business Analysis Body of
Knowledge v3.0 (BABoK®),

Business analysis is the practice of enabling

change in an enterprise by defining needs
and recommending solutions that deliver
value to stakeholders. Business analysts,
therefore, understand the problems and
While entering the goals of an enterprise, analyze needs and
solutions, devise change strategies, drive
field of business change, collaborate with stakeholders and
analysis, a broad also advise organizations on improving
efficiency, finances, and various other
understanding of aspects of the business.

businesses and specific A good understanding of technology and

business will enable a business analyst to be
knowledge of business successful in his/her career as the role
involves a lot of interaction with the
processes is desirable. business side as well as the technical side.

When it comes to business analyst

qualification, a bachelor’s degree is
desirable. Organizations may prefer
candidates in business administration or
related degrees for entry-level positions, but
it is not really mandatory. A bachelor’s
degree in business administration includes
knowledge in communication, accounting,
business, law, and other specialized streams.
Occasionally employers also prefer
candidates with a Master’s degree.

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 Business Analyst
Qualifications

Many successful BA’s have started their

careers in any department of the
organization like - business
management, human resources, The most popular route
information technology, or related fields
and gain work experience. Once they into business analysis
have gained enough professional
experience, candidates can apply for
without a degree is to
entry-level positions as business transfer from a role in a
analysts.
related field.
Along with a degree and experience,
getting a Business Analyst certification
carries a lot of weight with
organizations and also helps the
candidate to acquire the requisite
knowledge and meet their professional
goal.

A certified business analyst has a

broader perspective of the BA
techniques and approaches. It also
shows commitment, as preparing for
these certifications and clearing the
exam is not an easy task. Organizations
also recognize individuals for the hard
work and commitment which the
candidate has put into it.

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 Adaptive US
Business
Analyst
Career
Paths

Business Analyst
Qualifications
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Business Analyst Career Paths

Business analysis is a very versatile space. It offers

numerous career paths for its practitioners. In this
article, we have described common career paths that
are suitable for business analysts. Here is a very broad
guideline for the career progressions for Business
analysts.

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 Business Analyst Career Paths
Four common career paths BAs can
pursue are:

1. Business analysis

2. Product management
Person’s interest,
domain/technical
3. Project management
knowledge, interest to
4. Consulting
learn new concepts, and
If you are risk-taking and open to
learning new concepts/domains you
risk-taking ability which
can change your domain and move determines largely the
to a new field and establish yourself
career progress.
to be a good player in the field. This
gives you good exposure and
makes your career prospects
broader. That makes you a good
candidate for a senior executive
position.

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 Business Analyst Career Paths
If you love what you are good at and
aim to become an expert in the same
without changing gears then you can
master your domain including getting
into other areas in the same domain.

This can include having a good hold on There is no better

the tools and products prevalent in the time than now to
domain. This can make you a great start something
specialist and unique in the field, which good.
is invaluable for your career.

You can make yourself a great consultant

in a particular field and can think of
working with multiple clients to give
them a part of your time and expert
guidance.

In return, this gives you the flexibility and

the rich experience of working with
multiple clients.

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 Where To Learn Business Analysis?
Here’s are some top eLearning websites
where you can find various free online
Business Analysis courses to learn. Check
these online platforms offering various
training to make a tour Business Analysis
career.

• Adaptive US
Learning is not
• edX
mandatory.
• Udemy
Neither is
IT Masters
•
survival.

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 Adaptive US

Top Business Analysis

Certifications
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 Top Business Analysis Certifications
The following business analysis certifications
provided by three institutions, namely, IIBA, PMI,
IREB, and BCS are the best certifications
available to professionals-

IIBA (International Institute of Business Analysis)

• ECBA
BA certifications differ • CBAP®

based on their • CCBA®

eligibility criteria, the • AAC

CBDA
focus area of the •
• CCA
certification, and the
• CPOA
cost of the
PMI (Project Management Institute)
certifications.
• PMI-PBA®
IREB (International Requirements Engineering
Board)

• CPRE-FL
• CPRE-AL
• CPRE-EL
BCS

• BCS Foundation Level

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 Entry Level BA Certifications
While entering the field of business analysis,
a broad understanding of business analysis
tasks and techniques is the prerequisite.
Undergoing a training program and
attempting the certifications listed below
would not only give you a solid foundation
to establish your BA career but also prove to
your prospective employers that you have
taken a step ahead to show your
commitment to the BA profession, in terms Entry level certifications
of acquiring BA skills and getting certified.
can be taken without any
ECBA from IIBA
business analysis
The Entry certificate in Business Analysis, experience.
ECBA, is the first level of certification by
IIBA. ECBA certification is ideal for
individuals entering the field of business
analysis. ECBA recognizes individuals ready
to develop their business analysis skills,
knowledge, and behaviors, to join the
business analysis profession.

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 Entry Level BA Certifications
CPRE-FL Certification from IREB

The CPRE-FL certification is designed for

those working in requirements
engineering (RE), Business Analysis and
Testing. The IREB Certification Model
consists of three subsequent levels. The
CPRE Foundation Level covers the
fundamentals of the Requirements
Engineering domain, methodology, and The content of this course
available techniques. This certification has
includes information on
lifetime validity.
how to analyze and
BCS Foundation Certificate in Business
Analysis
model business activities,
identify potential
BCS Foundation Certificate in Business
Analysis covers a range of fundamental solutions, and analyze
knowledge needed for a business analysis
stakeholder perspectives.
role. This includes the roles and
competencies required as well as strategic
analysis, business system, process
modeling, and business case
development.

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 Mid-level BA Certifications
For professionals who have a few years of
BA experience, a good understanding of
technology and business will enable them
to be successful in their careers.
Certifications like CCBA, AAC, and CBDA
will help you with this.

CCBA from IIBA

CCBA certification is
The Certification of Capability in Business
Analysis (CCBA) is the 2nd level of
appropriate for business
professional certifications by IIBA for analysts with 2-3 years
business analysis practitioners. It is highly
of experience, who are
valued in the BA industry as it emphasizes
your work experience, personal keen to expand their
development, competencies, and up-to-
skillsets and climb the
date knowledge of the latest industry
trends and developments. BA career ladder.

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 Mid-level BA Certifications

CPRE-AL Certification from IREB

The prerequisite for the CPRE-Advanced

Level certification is having obtained the
certificate of the previous level, i.e., CPRE-
FL.

The CPRE Advanced Level stands for

mastering and using methods and
techniques. There are four choices for
achieving an Advanced Level certificate:

● Requirements Elicitation
CPRE AL requires one to
complete CPRE FL.
● Requirements Modeling

● Requirements Management

● RE@Agile

As with the Foundation Level certificate,

the Advance Level certification has lifetime
validity. The prices for the certification are
fixed by the Certification Bodies and vary
depending on the country.

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 Mid-level BA Certifications

AAC from IIBA

IIBA Agile Analysis Certification (AAC) is the

IIBA-AAC recognizes first agile certification provided by IIBA. IIBA
Agile Analysis Certification examination is ideal
one’s ability to for Agile Business analysts, BA Consultants,
effectively execute Trainers, Project Managers, Testers, etc.

analysis related work in There are no eligibility experience requirements

an agile context. or any other pre-requisites for this exam.
However, IIBA recommends it for BA
Earning this professionals with 2-3 years of Agile-related
certification provides experience.

potential employers, a CBDA from IIBA

clearer indication of the IIBA recently launched a Certification in

competencies that one Business Data Analytics. This is a level 2
certification intended for those with 2-3 years
has developed. of experience and those are experienced with
core BA skills.

Earning this certification informs employers of

your passion for and competencies performing
business analysis on analytics initiatives. The
certification helps identify skilled business data
analytics professionals to organizations seeking
these in-demand skills.

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 Top Business Analysis Certifications

PMI-PBA Certification

The PMI-PBA certification is best suited for

business analysts who work with projects or
programs, or project and program
managers who work with analytics. It’s
offered through the Project Management
Institute. The certification focuses on
business analysis training through hands-on
projects and testing on business analysis
If you want to advance
principles, tools, and fundamentals. your business analyst
CBAP from IIBA career, or change career
Certified Business Analysis Professional paths, these globally
(CBAP) is the 3rd level of professional recognized certifications
certification by IIBA for business analysis
practitioners and is the most sought-after
will help prove your
certification for senior business analysts to mettle.
excel in the corporate world. CBAP
certification has proven results in terms of
salary benefits, career growth and opening
up new opportunities in the global markets.
The CBAP certification examination needs
one to understand BABoK in-depth and
applying BABoK concepts to various
business analysis scenarios.

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 Top Business Analysis Certifications

CPRE-EL Certification from IREB

The Expert Level of the CPRE certification

stands for the highest level of expert
knowledge, which comprises practical Business analysis works
experience as well as outstanding
knowledge and skills in Requirements
as a credential for a
Engineering. business analyst
The prerequisite for the CPRE-EL professional. Formal
certification is having obtained the recognition from a
certificate of the previous level, i.e., CPRE-
AL. reputed and authorized
As with the previous levels, the Advance
body differentiates an
Level certification has lifetime validity. The individual in the market
prices for the certification are fixed by the
in terms of both skills and
Certification Bodies and vary depending
on the country. salary.

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 Adaptive US

Business
Analysis

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 Business Analysis Career FAQ

I am a Developer / Ans. Of course, Yes. If you are a self-

motivated professional with strong analytical
Tester / Tech Writer/
skills, excellent written and verbal
Banker/ QA/ PMO communication skills plus the ability to work
well with employees at all levels of an
Analyst/ Credit
organization, a business analyst position is a
Analyst, can I become great fit for you irrespective of the current
a Business Analyst? role. Few steps that will help you with this
shift are - Learning BA tools, processes,
domain, learning basic business terms/
acronyms/ jargons, hone your behavioral
skills and take the ECBA training, and
certification.

Ans. Yes. it is completely possible for a non-

engineering professional to become a
I don’t have business analyst. Business analyst is a person
who analyzes and documents the market
engineering degree;
environment, processes, or systems of
can I be a Business businesses. They help businesses improve
their processes, products, services, and
Analyst?
software through data analysis and software
and for this an engineering degree is not
required.

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 Business Analysis Career FAQ

Ans. Yes. A couple of things that will help you

get ahead in this direction even though you
don't have any experience:
I don’t have any work
experience; can I be a Taking the ECBA training and certification will
help you to enter the BA field. You can also
Business Analyst?
learn the BA process, modeling and
diagramming tools and the domain of your
interest a little deeper. You can also look for
internship opportunities (even if it's unpaid it
will surely help you to get ahead in this
direction.

Worldwide average salary ranges for business

analysts based on experience:

Entry Level: $40,000 to $70,000

How much can I earn Mid-Career: $55,000 to $95,000

as a Business Analyst? Experienced: $70,000 - $150,000

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 Business Analysis Career FAQ

Ans. Becoming a business analyst may

Are certifications require gaining skills and credentials
mandatory for applicable to the business analysis. Hence.to
grab that dream BA job, there's no better way
becoming a Business
than to be prepared, get skilled, certified and
Analyst? project your capabilities in the professional
environment.

Can I not learn Ans. Crossing over to the role of business

Business Analysis on analysis demands you to learn and hone new
skills and tools. Without expert guidance,
my own? coaching and mentoring to learn and
understand business analysis in depth, one
may take years to learn the domain.

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 Business Analysis Career FAQ

Ans. Becoming a business analyst may

Is Domain Knowledge
require gaining skills and credentials
mandatory for applicable to the business analysis. Hence.to
grab that dream BA job, there's no better way
becoming a Business
than to be prepared, get skilled, certified and
Analyst? project your capabilities in the professional
environment.

Can I not learn Ans. Crossing over to the role of business

Business Analysis on analysis demands you to learn and hone new
skills and tools. Without expert guidance,
my own? coaching and mentoring to learn and
understand business analysis in depth, one
may take years to learn the domain.

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 Business Analysis Career FAQ

Ans. As an entry level business analyst, you

are not expected to possess domain
Is it mandatory to learn knowledge. But you must focus on gaining
a domain to become a domain knowledge as you start working as
a business analyst as BA is the backbone of
BA? the growth and advancement of the
organization.

Ans. Yes. You can go for IIBA ECBA

certification which is the most
I am in college; can I prominent among BA certifications.
prepare for Business ECBA caters to those professionals
Analysis certification? who would be making an entry or
begin their career in the business
analysis domain while they are in
college. It focuses on those
knowledge areas of the business
analysis domain which are going to
be of use for the new business
analysts, such as requirements
analysis, requirements lifecycle
management, elicitation, and
collaboration.

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 Conclusion

If you are looking for better career

opportunities in 2025, after your degree in
management or degree in engineering,
consider getting trained and certified in
Irrespective of the Business Analysis to get into any of the
industry, qualified Business Analysis job profiles listed above.
professionals are Business Analysts are always in demand.
Irrespective of the industry, qualified
always needed to
professionals are always needed to manage
manage changes. changes.

Due to a widening gap between the need

for skilled Business Analysts & their
availability across the globe, employers and
organizations are looking for experienced
Business analysis professionals.

So, get ready for an exciting career journey

ahead!

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 Stuck In Your
BA Career?

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 Not Getting Paid
Enough as a BA?

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 Struggling to Find
a BA Job?

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 If Your Answer is
YES
to any of the
Above Questions..

You are the right

place!

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 #BUSINESS ANALYSTS
Achieve Your Dream Salary, Job and
Career

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 For Taking
An Important Step
Towards An
Awesome BA Career

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 What has stopped Thousands of
BAs From Earning a Top Salary,
Getting Dream Jobs and an
Awesome BA Career?

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 4 Key Ingredients For An
Awesome BA Career

BA
Knowledge
BA Training +
BA Certification
Personal
Branding

BA Skills –
Tools &
Templates

BA Resources
+ BA Guidance
Mentoring

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 How Adaptive Training and IIBA®
Certification helped one of our
students in times of COVID 19

2000+

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 Another recent success story

2000+

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Success Guarantee. Free Retakes.

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 By the time you finish the book, you’ll know
what it takes to:
▪ Stand out in the crowd with BA Training
and certification
▪ IIBA certification process & best tips
▪ Adaptive BA Offerings and Resources
▪ Q&A

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 Why Be Trained And
Certified?
1. Trained and certified BAs on
average earn 20% more*
2. Faster career growth
3. Higher confidence at work
4. Greater job satisfaction

*IIBA® Annual Salary Survey

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 About IIBA®
• International Institute of Business
Analysis (www.iiba.org)
• World’s #1 BA Association
• Focuses on improving BA practices in
organizations globally
• 40000+ registered members

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 What Our Students Have Achieved

*Adaptive US LinkedIn Performance Survey

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 Focus of IIBA® Certifications

Cert. Suitable for

ECBA Aspiring BAs and Junior BAs with <

2.5 years experience

CCBA Middle Level BAs with > 2.5 years of

Core
experience
Certifications
CBAP Senior BAs with > 5 years of
experience

AAC Demonstrate proficiency in Agile

Business Analysis

CBDA Demonstrate proficiency in data

analytics
Specialized
CCA Demonstrate proficiency in cyber Certifications
security

CPOA Demonstrate proficiency in Product

Ownership Analysis

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 Core Certifications Requirements

Aspect ECBATM CCBA® CBAP®

Education No requirements ☺

BA Work None 3750 Hours in last 7 7500 Hours in

Experiences years last 10 years. 4
2 KAs above 900 KAs above 900
hours / 4 KAs above hours
500 hours

Prof. Dev. 21 hours in past 4 years 35 hours in past 4

Hours years

References None 2 references from career manager,

client or an existing CBAP®. One of your
references should ideally know you for
at least 6 months

Send your profile to [email protected]

For a FREE Expert Review

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 3 Core Certifications
Aspect ECBATM CCBA® CBAP®

Guidebook BABoK® V3
Exam Fees $150 $250 $350
For
Members*

Exam Info 1 Hour 3 Hours 3.5 Hours

50 Multi- 130 Multi- 120 Multi-choice

choice choice
Scenario and
Knowledge Scenario Based Case Based
Based Questions Questions
Questions

Prep. Effort 60 to 80 80 to 120 Hours 100 to 150 Hours

Hours

*IIBA Membership fees varies between $55 to $139 + Applicable

country taxes

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 4 Specialized Certifications
Aspect CPOA AAC CBDA CCA

Education, Work Exp, References – No requirements ☺

PD Hours - 21 Hours recommended

Guidebook Guide to Agile IIBA Cyber-

Product Extension Analytics security
Ownership Guide Guide Guide
Analysis

Fees (For $250 $250 $250 $250

Members)

Exam Type 1.5 Hours 2 Hours 2 Hours 1.5 Hours

(MCQ) 60 85 75 75
Questions Questions Questions Questions

Prep Effort - 60 to 80 hours

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 Exam Prep Tips!

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 Test Exclusions
• For all standards
• Perspectives (80 Pages)
• For ECBA only
• Strategy Analysis (33 Pages) and Solution
Evaluation (22 Pages)

• For CCBA and CBAP only

• Underlying competencies (30 pages)

Adaptive Study Guides DO NOT contain

out of scope items ☺
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 Know BA tasks

• Know purpose of each knowledge

area and each task

• Remember tasks in KAs

• Understand typical BA flow

• Keep Adaptive US mind-map in mind

• Understand key inputs and outputs

We tabularized the tasks info for easy

understanding.

Let’s have a look at the Tasks Mind-map in

Thinkific
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 Know BABoK KAs and Tasks

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 Understand techniques
• Know the key strength of each technique

• For CBAP, know modeling

• Activity

• Data

• State

• Use case

• Adaptive provides a mapping between 60

situations and likely techniques

We removed duplicate info among techniques

Let’s have a look at the Techniques Mind-map in

Thinkific
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 Take all practice tests

•Take all chapter end practice

tests
•Take all simulation tests provided
•Analyze answers provided
•Re-attempt simulations after a
month if score is below 85%

Adaptive Question Bank comes with more

than 7000 Mock Questions for all
standards.

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 When to take the exam

More Tips in Study Guides

• Take the exam after a short break

• Don't try to cram the guidebook just before the
exam
• Get a good night's rest
• Best support from PSI and Adaptive is typically
between 10 AM to 5 PM ET
• Visit Test Center prior hand if planning to take the
test in PSI test centers

https://www.adaptiveus.com/blog/ground-rules-iiba-online-exam

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 Infrastructure

• 2 Windows Based Personal

computers
• Should have Admin access to the
Computer
• 2 Internet Connections
• 1 External Camera
• Power backup for at least 4 hours
• Noise free environment

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 Test
Taking
Tips

• Tests your knowledge of BABoK

• Questions can be long and can
have diagrams.
• First few questions are usually
harder
• Getting stuck to a question – Mark
an option, Mark for review and
Move On
• Come back and review later

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 Test
Taking
Tips

✓Choose Most Appropriate

option, not just correct option
✓Answer as per BABoK, not as per
your organizational practices
✓Watch out for options which are
have words like always, only etc.
✓Eliminate choices which are not
right.

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 How Adaptive US
Assists You in Your
Career Journey

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 Critical Factors To
Your Success

Proven
High Quality Expert
Approach
Content Facilitators

End to End Effective Model Smart Exam

Support Questions Success Tips

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Adaptive Triple Guarantees

2000+ IIBA®
Certified BAs from Adaptive
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 10 Reasons Why Adaptive US

2000+ IIBA Certified

Professionals

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 Adaptive US
IIBA® Exam Prep Process

Eligibility check
BABOK Training
[email protected]

Simple Practice
Questions Discussions
questions

Utilize learning
Application filing
resources effectively

Attend live fortnightly Prepare well and ace

Q&A tutorials the test!

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 Adaptive Faculty
The Very Best You Can Ask For
Expert IIBA trainers
BABoK Authors and Exams Questions Setters

Mentor to 2000+ IIBA

Member IIBA Board, Certified BAs. 1st
Past Director, IIBA Person to achieve all 6
Europe and Africa. IIBA Certifications. Part
BABoK V3 Author. of IIBA V3 Exam
25+ years of BA Committee.
experience.

Agile BA Practitioner,
Former Regional Director, CPRE Certified. B.S.
IIBA Central Americas. Chemical Engineering –
Former President – IIBA Massachusetts Institute of
Oklahoma Chapter. 22+ Technology. 26+ years of
years of BA experience. BA experience.

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Adaptive LMS

Session BABoK
Recordings Glossary,
Workbook
etc

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Ask For Your FREE Copy @
[email protected]

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 Guaranteed Success
Exhaustive Study Aids
Fortnightly Tutorials
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Studying at Adaptive US was the BEST

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 Few Final Thoughts

• Delaying your certification

makes you lose up to 20K per
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• A failed attempt costs you extra
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 WE GUARANTEE
YOU AN AWESOME
BA CAREER!

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 Thank You For Time!
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