12/14/24, 11:03 PM Conditions of Use - Amazon Customer Service

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AMAZON INFLUENCER
TERMS & CONDITIONS Conditions of Use
FOR SPONSORED
CONTENT Last updated: September 14, 2022
Conditions of Use
Communications with Welcome to Amazon.com. Amazon.com Services LLC and/or its affiliates ("Amazon") provide
Amazon Employees
website features and other products and services to you when you visit or shop at Amazon.com,
Report Suspicious Activity use Amazon products or services, use Amazon applications for mobile, or use software provided
Amazon.com Privacy Notice by Amazon in connection with any of the foregoing (collectively, "Amazon Services"). By using
Amazon Group Companies the Amazon Services, you agree, on behalf of yourself and all members of your household and
Amazon Trademark Usage others who use any Service under your account, to the following conditions.
Guidelines
Non-Exhaustive List of Please read these conditions carefully.
Amazon Trademarks We offer a wide range of Amazon Services, and sometimes additional terms may apply. When
Amazon.com Gift Card and you use an Amazon Service (for example, Your Profile, Gift Cards, Amazon Video, Your Media
Electronic Message Library, Amazon devices, or Amazon applications) you also will be subject to the guidelines,
Customization Service terms and agreements applicable to that Amazon Service ("Service Terms"). If these Conditions
Terms of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY
Quick solutions
Please review our Privacy Notice, which also governs your use of Amazon Services, to
understand our practices.
Your Orders
Track or cancel orders
ELECTRONIC COMMUNICATIONS
Returns & Refunds
Exchange or return When you use Amazon Services, or send e-mails, text messages, and other communications
items from your desktop or mobile device to us, you may be communicating with us electronically. You
Manage Prime consent to receive communications from us electronically, such as e-mails, texts, mobile push
Cancel or view
benefits notices, or notices and messages on this site or through the other Amazon Services, such as our
Message Center, and you can retain copies of these communications for your records. You
Payment Settings
Add or edit payment agree that all agreements, notices, disclosures, and other communications that we provide to
methods you electronically satisfy any legal requirement that such communications be in writing.
Carrier Info
Shipping carrier
information
COPYRIGHT
Account Settings All content included in or made available through any Amazon Service, such as text, graphics,
Change email or logos, button icons, images, audio clips, digital downloads, data compilations, and software is
password
the property of Amazon or its content suppliers and protected by United States and international
copyright laws. The compilation of all content included in or made available through any Amazon
Service is the exclusive property of Amazon and protected by U.S. and international copyright
laws.

TRADEMARKS
Click here to see a non-exhaustive list of Amazon trademarks. In addition, graphics, logos, page
headers, button icons, scripts, and service names included in or made available through any
Amazon Service are trademarks or trade dress of Amazon in the U.S. and other countries.
Amazon's trademarks and trade dress may not be used in connection with any product or
service that is not Amazon's, in any manner that is likely to cause confusion among customers,
or in any manner that disparages or discredits Amazon. All other trademarks not owned by
Amazon that appear in any Amazon Service are the property of their respective owners, who
may or may not be affiliated with, connected to, or sponsored by Amazon.
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LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your
payment of any applicable fees, Amazon or its content providers grant you a limited, non-
exclusive, non-transferable, non-sublicensable license to access and make personal and non-
commercial use of the Amazon Services. This license does not include any resale or commercial
use of any Amazon Service, or its contents; any collection and use of any product listings,
descriptions, or prices; any derivative use of any Amazon Service or its contents; any
downloading, copying, or other use of account information for the benefit of any third party; or
any use of data mining, robots, or similar data gathering and extraction tools. All rights not
expressly granted to you in these Conditions of Use or any Service Terms are reserved and
retained by Amazon or its licensors, suppliers, publishers, rightsholders, or other content
providers. No Amazon Service, nor any part of any Amazon Service, may be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose
without express written consent of Amazon. You may not frame or utilize framing techniques to
enclose any trademark, logo, or other proprietary information (including images, text, page
layout, or form) of Amazon without express written consent. You may not use any meta tags or
any other "hidden text" utilizing Amazon's name or trademarks without the express written
consent of Amazon. You may not misuse the Amazon Services. You may use the Amazon
Services only as permitted by law. The licenses granted by Amazon terminate if you do not
comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT
You may need your own Amazon account to use certain Amazon Services, and you may be
required to be logged in to the account and have a valid payment method associated with it. If
there is a problem charging your selected payment method, we may charge any other valid
payment method associated with your account. Visit Your Payments to manage your payment
options. You are responsible for maintaining the confidentiality of your account and password
and for restricting access to your account, and you agree to accept responsibility for all activities
that occur under your account or password. Amazon does sell products for children, but it sells
them to adults, who can purchase with a credit card or other permitted payment method. If you
are under 18, you may use the Amazon Services only with involvement of a parent or guardian.
Parents and guardians may create profiles for teenagers in their Amazon Household. Alcohol
listings on Amazon are intended for adults. You must be at least 21 years of age to purchase
alcohol, or use any site functionality related to alcohol. Amazon reserves the right to refuse
service, terminate accounts, terminate your rights to use Amazon Services, remove or edit
content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND

OTHER CONTENT
You may post reviews, comments, photos, videos, and other content; send e-cards and other
communications; and submit suggestions, ideas, comments, questions, or other information, so
long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing
of intellectual property rights (including publicity rights), or otherwise injurious to third parties or
objectionable, and does not consist of or contain software viruses, political campaigning,
commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited
commercial electronic messages. You may not use a false e-mail address, impersonate any
person or entity, or otherwise mislead as to the origin of a card or other content. Amazon
reserves the right (but not the obligation) to remove or edit such content, but does not regularly
review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Amazon a
nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce,
modify, adapt, publish, perform, translate, create derivative works from, distribute, and display
such content throughout the world in any media. You grant Amazon and sublicensees the right to
use the name that you submit in connection with such content, if they choose. You represent and
warrant that you own or otherwise control all of the rights to the content that you post; that the
content is accurate; that use of the content you supply does not violate this policy and will not
cause injury to any person or entity; and that you will indemnify Amazon for all claims resulting
from content you supply. Amazon has the right but not the obligation to monitor and edit or
remove any activity or content. Amazon takes no responsibility and assumes no liability for any
content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

Amazon respects the intellectual property of others. If you believe that your intellectual property
rights are being infringed, please follow our Notice and Procedure for Making Claims of

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Copyright Infringement.

RISK OF LOSS
All purchases of physical items from Amazon are made pursuant to a shipment contract. This
means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

Amazon does not take title to returned items until the item arrives at our fulfillment center. At our
discretion, a refund may be issued without requiring a return. In this situation, Amazon does not
take title to the refunded item. For more information about our returns and refunds, please see
our Returns Center.

PRODUCT DESCRIPTIONS
Amazon attempts to be as accurate as possible. However, Amazon does not warrant that
product descriptions or other content of any Amazon Service is accurate, complete, reliable,
current, or error-free. If a product offered by Amazon itself is not as described, your sole remedy
is to return it in unused condition.

PRICING
"List Price" means the suggested retail price of a product as provided by a manufacturer,
supplier, or seller. We regularly check List Prices against prices recently found on Amazon and
other retailers. Certain products may have a "Was Price" displayed, which is determined using
recent price history of the product on Amazon.
With respect to items sold by Amazon, we cannot confirm the price of an item until you order.
Despite our best efforts, a small number of the items in our catalog may be mispriced. If the
correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion,
either contact you for instructions before shipping or cancel your order and notify you of such
cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping
process or, for digital products, until we make the digital product available to you.

APP PERMISSIONS
When you use apps created by Amazon, such as the Amazon App or Kindle App, you may grant
certain permissions to us for your device. Most mobile devices provide you with information
about these permissions. To learn more about these permissions, click here.

SANCTIONS AND EXPORT POLICY

You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions
consistent with U.S. law imposed by the governments of the country where you are using
Amazon Services. You must comply with all U.S. or other export and re-export restrictions that
may apply to goods, software (including Amazon Software), technology, and services.

OTHER BUSINESSES
Parties other than Amazon operate stores, provide services or software, or sell product lines
through the Amazon Services. In addition, we provide links to the sites of affiliated companies
and certain other businesses. If you purchase any of the products or services offered by these
businesses or individuals, you are purchasing directly from those third parties, not from Amazon.
We are not responsible for examining or evaluating, and we do not warrant, the offerings of any
of these businesses or individuals (including the content of their Web sites). Amazon does not
assume any responsibility or liability for the actions, product, and content of all these and any
other third parties. You should carefully review their privacy statements and other conditions of
use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF

LIABILITY
THE AMAZON SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS
(INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE
AVAILABLE TO YOU THROUGH THE AMAZON SERVICES ARE PROVIDED BY AMAZON ON
AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, AS TO THE OPERATION OF THE AMAZON SERVICES, OR THE INFORMATION,
CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES

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INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON
SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT
YOUR USE OF THE AMAZON SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON DISCLAIMS ALL WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMAZON DOES NOT
WARRANT THAT THE AMAZON SERVICES, INFORMATION, CONTENT, MATERIALS,
PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR
OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES, AMAZON'S
SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON ARE FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY
LAW, AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM
THE USE OF ANY AMAZON SERVICE, OR FROM ANY INFORMATION, CONTENT,
MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON
OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE,
INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND
CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES
Any dispute or claim relating in any way to your use of any Amazon Service will be adjudicated in
the state or Federal courts in King County, Washington, and you consent to exclusive jurisdiction
and venue in these courts. We each waive any right to a jury trial.

APPLICABLE LAW
By using any Amazon Service, you agree that applicable federal law, and the laws of the state of
Washington, without regard to principles of conflict of laws, will govern these Conditions of Use
and any dispute of any sort that might arise between you and Amazon.

SITE POLICIES, MODIFICATION, AND

SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies
also govern your use of Amazon Services. We reserve the right to make changes to our site,
policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall
be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed
severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS
Amazon.com, Inc.
P.O. Box 81226
Seattle, WA 98108-1226

ADDITIONAL AMAZON SOFTWARE TERMS

The following terms (“Software Terms”) apply to any software (including any updates or upgrades
to the software) and any related documentation we make available to you in connection with
Amazon Services (the "Amazon Software").

1. Use of the Amazon Software. You may use Amazon Software solely for purposes of
enabling you to use the Amazon Services as provided by Amazon, and as permitted by
these Conditions of Use and any Service Terms. You may not incorporate any portion of the
Amazon Software into other programs or compile any portion of it in combination with other
programs, or otherwise copy (except to exercise rights granted in this section), modify,
create derivative works of, distribute, assign any rights to, or license the Amazon Software in
whole or in part. All software used in any Amazon Service is the property of Amazon or its
software suppliers and is protected by United States and international copyright laws.
2. Use of Third Party Services. When you use the Amazon Software, you may also be using
the services of one or more third parties, such as a wireless carrier or a mobile software
provider. Your use of these third party services may be subject to the separate policies,
terms of use, and fees of these third parties.
3. No Reverse Engineering. You may not reverse engineer, decompile or disassemble,
tamper with, or bypass any security associated with the Amazon Software, whether in whole
or in part.
4. Updates. We may offer automatic or manual updates to the Amazon Software at any time
and without notice to you.

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5. Government End Users. If you are a U.S. Government end user, we are licensing the
Amazon Software to you as a "Commercial Item" as that term is defined in the U.S. Code of
Federal Regulations (see 48 C.F.R. § 2.101), and the rights we grant you to the Amazon
Software are the same as the rights we grant to all others under these Conditions of Use.
6. Conflicts. In the event of any conflict between these Conditions of Use and any other
Amazon or third-party terms applicable to any portion of Amazon Software, such as open-
source license terms, such other terms will control as to that portion of the Amazon Software
and to the extent of the conflict.

HOW TO SERVE A SUBPOENA OR OTHER LEGAL

PROCESS
Amazon accepts service of subpoenas or other legal process only through Amazon's national
registered agent, Corporation Service Company (CSC). Subpoenas or other legal process may
be served by sending them to CSC at the following address:

Amazon.com, Inc.
Corporation Service Company
300 Deschutes Way SW, Suite 208 MC-CSC1
Tumwater, WA 98501
Attn: Legal Department – Legal Process
Please note also that providing detailed and accurate information at the outset will facilitate
efficient processing of your request. That information will include, for example, e-mail and/or
credit card number used to make purchases for retail purchase information; the name, e-mail,
and physical address of a seller for seller information; device serial number for Amazon devices;
and IP address and complete time stamps.

NOTICE AND PROCEDURE FOR MAKING CLAIMS

OF INTELLECTUAL PROPERTY INFRINGEMENT
If you believe that your intellectual property rights have been infringed, please submit your
complaint using our online form. This form may be used to report all types of intellectual property
claims including, but not limited to, copyright, trademark, and patent claims.

We respond quickly to the concerns of rights owners about any alleged infringement, and we
terminate repeat infringers in appropriate circumstances.

We offer the following alternative to our online form for copyright complaints only. You may
submit written claims of copyright infringement to our Copyright Agent at:

Copyright Agent
Amazon.com Legal Department
P.O. Box 81226
Seattle, WA 98108
phone: (206) 266-4064
e-mail: [email protected]

Courier address:
Copyright Agent
Amazon.com Legal Department
2021 7th Avenue
Seattle, WA 98121
USA

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of
the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized
by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice
is accurate and that you are the copyright owner or authorized to act on the copyright
owner's behalf.

Was this information helpful?

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