ICT SKILLS
ICT SKILLS
in
17-21 minutes
ICT refers to all the methods, tools, and concepts related to storing, recording and sending digital
information.
Information can be recorded or stored in many ways, handwritten on paper, written using a typewriter
and so on. When information is stored and recorded on electronic devices, it takes on a ‘digital’ form.
ICT devices are tablets, smartphones and laptops. ICT skills help us to communicate, run our business
and stay connected with our family and friends. Hence, every person needs to acquire ICT skills and
build them to stay updated with the latest software and applications (apps).
A computer system consists of two main parts— the hardware and the software. The physical parts that
we can see and touch are called Hardware. Though we cannot see it, it makes the hardware work the
Example – The monitor is a physical device or hardware. When we start a program, like a game, it is
displayed on the monitor. This is done by the software which displays text, images and videos on the
monitor.
The most important software in any computer is the Operating System (OS).
Hardware
Software
6. Example: Windows 10
Examples of OS
Some of the most commonly used operating systems for laptops and desktops are:
1. Ubuntu
2. Microsoft
3. Windows
1. Apple iOS
All the computer applications, such as browsers, games, Office tools, etc., are also software programs
Starting a Computer
To start a computer, press the Power button on the CPU. This will start the operating system and
display the bootup menu of your OS or the main screen on the monitor.
As soon as the computer is switched on or the power button is pushed on, the computer automatically
The BIOS first does a self-test. If the self-test shows that the system is fine, the BIOS will load the
Operating System. This means that the computer’s operating system, for example, Windows, is now
We keep our computer locked when we are not working on it. This will ensure that no unauthorised
person can see or make changes to our information without taking our permission.
A login and password are like a key to the lock which allows you to use the computer.
When you login to the computer with your login-ID and password, the computer knows that you are an
authorised person and allows you to work on the applications in the computer.
Once you finish working, you must log out or sign out so that no one else can see your work.
When you click Shut down, the Operating System will close all the applications and turn off the
computer.
The function of the F1 key in most programs is to get help on that program.
1. Control keys: Keys, such as Control (CTRL), SHIFT, SPACEBAR, ALT, CAPS LOCK and TAB,
are special control keys that perform special functions depending on when and where they are
used.
2. Enter key: The label on this key can be either ENTER or RETURN, depending on the brand of
◦ You use the ENTER or the RETURN key to move the cursor to the beginning of a new
line.
3. Punctuation keys: Punctuation keys include keys for punctuation marks, such as
◦ colon (:),
◦ emicolon (;),
4. Navigation keys: Keys, such as the arrow keys, HOME, END, PAGE UP, and PAGE DOWN are
navigation keys. These are used to move up and down, right and left in a document.
◦ The HOME and END keys move the cursor to the left/right end of a line of text,
respectively.
◦ The PAGE UP and PAGE DOWN keys are used to move one page up and one page
down, respectively.
5. Command keys: Keys, such as INSERT (INS), DELETE (DEL), and BACKSPACE are command
keys.
◦ When the INSERT key is turned ON, it helps you overwrite characters to the right of the
cursor.
◦ The DELETE key and the BACKSPACE key are used to remove typed text, characters
and other objects on the right and left side of the cursor, respectively.
Mouse Operations
A mouse is a small device that you can use to move, select and open items on your computer screen
1. Roll Over or Hover: Some actions can be done by simply rolling over or hovering over an item.
When you bring the mouse over a file in File Explorer, it will show the details of that file.
2. Point and Click: As you move the mouse on your desk, a pointer moves correspondingly on your
screen. The mouse allows you to select an item on the screen. When you click a particular file, it
gets selected
3. Drag and Drop: To move an item, you need to click it, and then holding the mouse button down,
◦ After you move the item to the new location, you release the mouse button. This is called
◦ When you drag a file in File Explorer, you can pick it up from the present location and drop
4. Double-click: Double-clicking means to quickly click the left mouse button twice. When we
Information on a computer is stored in electronic files, which can be put into separate folders. It is easier
to manage electronic files as they can be simply copied, moved, renamed or even deleted.
All information stored in a computer is kept in files. Different types of files store different types of
information.
• Each file is given a file name and has a file name extension that identifies the file type.
• The file name and file name extension are separated by a period or a ‘dot’.
◦ For example, a document (e.g., Neha) created using Notepad (a type of computer
application to create simple text files) will have the extension .txt.
Creating a File
1. Press Ctrl + S
2. In the Save As dialogue box, browse to the Desktop folder, type the name as ‘Aiforkids’ and click
Save.
Example:
When a student, Lalit, joins a class, the teacher creates a file on the computer to store Lalit’s
Creating a Folder
A computer is a delicate machine with a lot of moving electronic parts. We need to protect it from dust
Computers and mobiles are very expensive. When we take good care of them regularly, we can use
them for a longer time. This will help us save money as we do not need to buy new devices too often.
1. Keyboard: First we should not eat anything over a keyboard. Crumbs can damage the internal
parts of a keyboard.
◦ You can clean a keyboard with a soft brush to remove crumbs and dust particles.
2. Screen: You can wipe the screen with a soft cloth to remove any finger marks.
3. Be careful with food and drinks: Avoid eating and keeping glasses of water or cups of coffee near
a computer. Any liquid spilt over an electronic device can spoil it beyond repair.
4. Handle devices carefully: Handle and move your laptop carefully and avoid dropping or banging it
◦ Even a short fall can damage the screen or the hard disk and make the device useless.
◦ Using a cover for your mobile and a padded case for moving your laptop, protects the
5. Keep the computer cool: If a computer, laptop or mobile device gets overheated, the internal
◦ The CPU has an internal fan to keep it cool. We should make sure the fan is functioning.
◦ You can also use an external fan. Avoid leaving a device in the sun or in a closed car.
◦ We should be careful when using a laptop while sitting in bed and make sure that the fan
is not covered.
6. Do not overcharge your battery: Sometimes we keep a device plugged in for charging even after
it is fully charged.
◦ If we leave the device plugged in for a long time, it can overheat the battery.
◦ This reduces the battery life. Always unplug the device once it is charged 100%.
7. Always plug in devices carefully: Any device being connected to a laptop or computer such as a
◦ If you find it difficult to plug in a device, change the direction and try instead of trying to
force it in.
8. Do not run too many programs at a time: When too many programs are running at the same time
◦ If a program/app is not being used, it should be closed so that other programs can work
smoothly.
◦ If a program/app is not being used, it should be closed so that other programs can work
smoothly.
We need to prepare a plan or a schedule for maintenance to keep the computer running in perfect
1. Daily Maintenance
2. Weekly Maintenance
3. Monthly Maintenance
◦ Transfer photographs to the computer and delete them from the drive
4. Yearly/Annual Maintenance
Backing up data means saving the information present on your computer on another device, such as a
CD/DVD, drive or hard disk.
Data can recovered from here in case the computer stops working completely. Computers can crash,
humans can make mistakes and natural disasters, such as floods can happen.
So, it is important for companies, hospitals, banks, etc., to keep their information safe — so that their
business can continue to function smoothly and their customers do not face problems.
Sometimes computer viruses can enter a computer from such attacks we can install Anti-virus
software.
This will prevent any viruses from entering and will also clean any viruses that may enter our system
If we have been using a computer for a long time we have a lot of unnecessary files and data, such as
temporary files (Cache) and images. When they use too much hard-disk space, the performance of the
computer goes down. It is important that we keep cleaning by removing any extra files. We can use
some disk cleaner software, which help us clean up the unnecessary files.
SPAM emails are unwanted messages/emails from companies trying to sell you something or get you to
It is possible to set filters in the settings to prevent SPAM from entering our mail box. Most e-mail
software have a SPAM folder and automatically put all such emails into this folder.
We store a lot of information on our computers and electronic devices. If any of this information gets lost
or leaked and falls into the wrong hands, it can cause a lot of harm to the people.
For example, if information stored in a bank’s computer gets leaked it can cause many people to lose a
lot of money. Hence, it is essential to keep computers secure and our data safe.
in two ways:
1. We are not careful in giving out personal information over the Internet.
2. A person gets unauthorised access to our computer. This can happen in the office if we leave
Threats to Computer
Threats are the ways in which personal information can be leaked from a computer without our knowing.
1. Theft: Theft means stealing of information or hardware. There are three types:
◦ Identity: Where a hacker steals your personal information and assumes your identity.
Using this false identity, the hacker can gain access to your account information or
◦ Software Piracy: This is stealing of software and includes using or distributing unlicensed
2. Virus: Viruses are computer programs that can damage the data and software programs or steal
the information stored on a computer. Major types of viruses are Worms and Trojan Horse.
◦ Worms: These are viruses that replicate the Worm virus themselves and spread to all files
once they attack a computer. This makes it very difficult to remove them.
◦ Trojan Horse: A Trojan Horse disguises itself i.e., it appears to be a useful software
program but once it reaches a computer it starts behaving like a virus and destroying data.
◦ Online Predator: Online predators are people who trap you into inappropriate
relationships. They may be older people posing to be your age, bullying you into doing
◦ Internet Scams: Sometimes you may receive very attractive offers saying you have won
a huge money in a lottery and that you can claim the prize by depositing a certain amount
of money. When you deposit the money using a credit card or online banking, you not only
lose the deposit money but your card/account information may be misused later.
To protect our data from theft and viruses we can take the following measures:
1. Use passwords to login to your computer: Use passwords that are difficult to guess.
◦ Passwords are difficult to hack if they are a mix of small (For example ‘a b c d’) and capital
letters (For example, ‘H J E R’), numbers (For example ‘8 7 6 5’) and special characters
(For example, ’% ^ # $’).
2. Install Anti-virus and Firewall: Anti-viruses and Firewalls monitor the data coming in and out of a
◦ Anti-viruses can also detect and clean viruses that may have entered a computer.
3. Encrypt Data: This is usually done by banks and companies in which important customer
information is stored.
◦ They can encrypt their entire hard disk using the encrypting feature in Windows
(Bitlocker).
◦ This would force users to use a decryption password (or key) before starting the computer
4. Secure sites: Give details of your credit card or bank account only on secure sites. See in the
address bar of the browser. If the site address starts with “https://“and a lock symbol, then it is