JOB

Job Title: Quality Assurance Tester I Job Code: DESCRIPTION

Department: Information Technology FLSA Code: Exempt
Supervisor Title: Manager, Engineering EEO Job Class: Professionals
Last Revised: February 2021

Job Summary

Invitation Homes is pioneering a new industry and needs dedicated, innovative, and analytical technologists to help
us continually optimize. As the nation’s premier home leasing company, we develop advanced technology to
enhance the resident experience. We are looking for dynamic individuals who are passionate about taking tech to
the next level.

We are seeking a QA Tester to join a small, energetic, and collaborative team to help implement and expand upon
our current product offerings to our residents, as well as our operations, marketing, and leasing teams. As a QA
Tester, you should bring the perspective of the customer/user, as well as a having healthy imagination about what
could go wrong and use these to enable quality on the team. We are building a culture of quality, where the
delivery of quality software and systems is the responsibility of the entire team. We view quality as a destination,
not a checkbox or gate. You will be performing exploratory and usability testing, with a focus on identifying
potentially risks in our applications, including any possible downstream impact to other applications/systems.

You will be on the forefront of working on customer and employee facing applications as we build the next wave of
technologies that will drive our resident experience to the next level. If you are motivated, passionate, a quick
learner and have effective commination skills, this role is waiting for you!

Essential Job Duties and Responsibilities

 Work collaboratively and professionally in a team environment to achieve objectives.
 Help develop acceptance criteria for user stories, with a focus on end-user behavior and possible error
conditions.
 Lead conversations with the team to develop a testing strategy that strikes the right balance of testing
effort (both manual and automated) and prioritizes the areas that will yield the greatest value.
 Educate teammates on testing techniques and partner with them to identify ways that they can improve
their craft to impact the overall quality of the product.
 Work closely with engineers while creating new features to recognize the potential for any operational
issues, assess the level of risk, and remediate as appropriate.
 Perform exploratory testing to augment the coverage of the automated tests
 Lead user-acceptance testing activities with stakeholders, coordinating where appropriate to ensure
smooth releases of new features/applications.
 Work with the team to reproduce bugs that are found in production systems, and document them
appropriately for the team to fix.
 Collaborate with Product Management to prioritize resolution of defects based on tradeoff between
severity of defect and impact to timelines.
 As a proxy for the end-user, evaluate the system with an eye towards usability, and work with the UI/UX
team to smooth out any interactions where there might be friction.

This job description in no way states or implies that these are the only duties to be performed by the associate incumbent in
this position. Further, this document does not create an employment contract implied or otherwise, other than an “at will”
relationship.
Page 1 of 3
 JOB
 Contribute to the development of metrics and KPIs around quality for the team, andDESCRIPTION
work to improve these
metrics over time.
 Anticipate and adapt to a changing business environment and requirements.
 Collaborate and communicate with Stakeholders, Product Owners, Software Engineers, and other teams in
an agile work environment, including but not limited to design meetings, planning, stand ups, &
retrospectives.
 Participate regularly in Agile/Scrum activities and learn from experienced developers.
 Contribute to the overall knowledge base for the team and company, helping to keep our documentation
and practices current.
 Build your technical and business knowledge over time to continually grow your perspective and
contributions.
 Perform other duties as assigned.

Education and/or Experience

 Bachelor’s Degree or equivalent work experience.
 At least one (1) year of work experience in Quality Assurance.

Preferred Qualifications and Requirements

 Working knowledge of the software development life cycle (SDLC) and Agile approaches.
 Strong and effective written communication skills.
 Excellent communication skills and the ability to relay and clarify information about acceptance criteria and
outcomes. Able to explain complex concepts to technical and non-technical team members alike.
 Analytical mind and problem-solving aptitude.
 Creativity and inquisitiveness to explore less-obvious use cases
 Knowledge of testing web and mobile device applications on multiple OS and browsers.
 Knowledge of browser plugins/developer tools to assist in web app testing (view HTML, JavaScript, CSS).
 Experience with automated testing tools.
 Working knowledge of defect tracking systems (JIRA preferred).
 Ability to quickly learn new systems and processes.
 Work independently as well as in a team-based environment.
 Passionate about continuous learning and growth.
 Accepts responsibility and is positive in the face of fast-moving situations.
 Collaborates effectively within a team. Is open to, and reacts well to, feedback and looks for opportunities
to improve how to work well together within the team.
 Openly shares opinions and contributes to discussions in a respectful manner.
 Has a sense of their own process. Plans ahead, looks for best practice, reads around industry standards and
resources.

Other Requirements

This job description in no way states or implies that these are the only duties to be performed by the associate incumbent in
this position. Further, this document does not create an employment contract implied or otherwise, other than an “at will”
relationship.
Page 2 of 3
 JOB
 Must maintain professional appearance. DESCRIPTION
 Ability to be at work on a regular and consistent basis.
 Overtime may be required for this position.

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail
light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping,
standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze,
coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential job functions.

Work Environment
Standard office working environment that may be busy and noisy at times.

About Invitation Homes

Our Company

Since our founding in 2012, we have built a transformational housing company that is making significant
investments of capital and human resources to redefine the single family rental industry. We are providing more
choice when it comes to housing, helping hundreds of thousands of residents have the opportunity to live in their
desired neighborhoods, close to their jobs and great schools. We have also spent billions of dollars renovating and
maintaining homes for the benefit of our residents and their communities, supporting hundreds of local vendors
along the way.

Our innovative operating platform is designed to provide a worry-free living experience for residents with 24/7
professional service, enabled by our best-in-class people and technology. By merging with Starwood Waypoint
Homes in 2017, we are even better positioned to provide high quality homes and high quality service to our
residents, more efficiently than ever before. As the nation’s premier home leasing company, Invitation Homes
strives to serve communities across the United States. In fact, our company logo represents our four pillars: home,
neighborhood, community and Invitation Homes. One of our company values is Standout Citizenship. This value
exemplifies how we strive as a company to benefit our neighbors and communities. From donation drives to
recognizing standout citizens, Invitation Homes is committed to improving and giving back to the communities our
residents call home.

Our Employees

We are always seeking dynamic and innovative individuals to join our best-in-class team and contribute to our
growth and success. The Invitation Homes headquarters is located in downtown Dallas, TX, and operates from 17
regional offices in the country’s most popular metropolitan areas.

To attract and retain top talent, we’re pleased to offer a competitive package of benefits, including:

 Health, dental, vision, and life insurance

 Long-term and short-term disability insurance

This job description in no way states or implies that these are the only duties to be performed by the associate incumbent in
this position. Further, this document does not create an employment contract implied or otherwise, other than an “at will”
relationship.
Page 3 of 3
 JOB
 Two weeks of paid time off (PTO) annually DESCRIPTION
 Six days of sick time annually
 Ten paid holidays annually
 A 401(k) program with company matching contributions
 Potential annual bonus
 Flexible work schedules with telecommuting options
 Awesome work environment with casual dress
 Corporate events and gatherings

This job description in no way states or implies that these are the only duties to be performed by the associate incumbent in
this position. Further, this document does not create an employment contract implied or otherwise, other than an “at will”
relationship.
Page 4 of 3