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ZEEL 05112024125938 BRSRFY244Nov24

Corporate ESG Report

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0% found this document useful (0 votes)
6 views19 pages

ZEEL 05112024125938 BRSRFY244Nov24

Corporate ESG Report

Uploaded by

ash.goyel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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November 4, 2024

The Listing Department The Listing Department


BSE Limited National Stock Exchange of India Limited
Phiroze Jeejeebhoy Towers Exchange Plaza,
Dalal Street, Fort, Bandra Kurla Complex,
Mumbai 400 001 Bandra (East), Mumbai – 400 051
BSE Scrip Code Equity: 505537 NSE Symbol: ZEEL EQ

Dear Sirs,

Sub: Business Responsibility and Sustainability Report for the financial year 2023-24

Pursuant to Regulation 34(2)(f) of the SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015, please find enclosed the Business Responsibility and Sustainability Report
(‘BRSR’) for the financial year 2023-24 which forms an integral part of the Annual Report for
the financial year 2023-24, along with an Independent Limited Assurance Statement provided
by third party assurance agency - TÜV SÜD South Asia Pvt. Ltd. The BRSR is also available
on the website of the Company at https://www.zee.com/investors/investor-financials/

Kindly take the above on record.

Thanking you,

Yours faithfully,
For Zee Entertainment Enterprises Limited
Ashish Digitally signed by
Ashish Ramesh
Ramesh Agarwal
Date: 2024.11.04
Agarwal 19:41:36 +05'30'
Ashish Agarwal
Company Secretary
FCS6669

Encl: As above
CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

Business Responsibility and Sustainability Reporting

SECTION A: GENERAL DISCLOSURES III. Operations


I. Details of Listed Entity: 18. Number of locations where plants and/or operations/offices of the entity are situated:
Sr. Location Number of plants Number of offices Total
Particular Details
No.
National NA 15 15
1. Corporate Entity Number (CIN) of listed entity L92132MH1982PLC028767
International NA 7 7
2. Name of the listed Entity Zee Entertainment Enterprises Limited (ZEEL)
* Includes data on consolidated basis.
3. Year of incorporation 1982 NA – Not applicable
4. Registered office address 18th Floor, A-wing, Marathon Futurex, N M Joshi Marg, Lower Parel,
Mumbai – 400013. 19. Market served by the Entity:
5. Corporate address 18th Floor, A-wing, Marathon Futurex, N M Joshi Marg, Lower Parel, a. Number of Locations
Mumbai – 400013.
Locations Number
6. E-mail [email protected]
National (No. of States) 28 states and 8 union territories
7. Telephone 022 – 71061234
International (No. of Countries) 190+
8. Website www.zee.com
9. Financial year for which Reporting is being done April 1, 2023 to March 31, 2024 * Includes data on consolidated basis.
10. Name of the stock Exchange(s) where shares are listed In India ZEEL is listed on:
b. What is the contribution of exports as a percentage of the total turnover of the entity:
• BSE Limited (BSE)
• National Stock exchange of India Limited (NSE) Response: The contribution of exports is 8% of the total turnover of the entity.
11. Paid-up Capital ` 96.06 crore c. A brief on type of customer
12. Name and contact details (telephone, email address) of the Mr. Mahesh Pratap Singh Response: ZEEL is one of the leading media and entertainment companies which broadly caters for 3 segments. (1) Audiences to whom ZEEL
person who may be contacted in case of any queries on the Head – Investor Relations & ESG provides engaging and entertaining content across genres, languages and formats; (2) Advertisers and brands to whom ZEEL offers brand
BRSR Tel: +91 22 7106 1234 building solutions to reach their consumers through multiple touch points; (3) Content distribution partners like DTH and cable operators,
Email: [email protected] content distributors and aggregators, streaming apps, telecom operators etc. wherein ZEEL’s content forms an integral part of their offerings.
13. Reporting boundary – are the disclosures under this report The disclosures given in this report are made on a standalone basis,
made on a standalone basis (i.e. only for the entity) or on a unless otherwise specified. IV. Employees
consolidated basis (i.e. for the entity and all the entities which 20. Details as at the end of financial year:
form a part of its consolidated financial statement, taken together
14. Name of Assurance provider TUV SUD South Asia Pvt. Ltd. a. Employees and workers (including differently abled)

15. Type of assurance obtained Limited Assurance Total Male Female


Sr. No Particulars
(A) No. (B) % (B/A) No. (C) % (C/A)
II. Product/services:
EMPLOYEES
16. Details of Business activities (accounting for 90% of the turnover): 1. Permanent (D) 3,065 2,420 79.0 645 21.0
Sr. Description of Main % of Turnover of the 2. Other than Permanent (E) 1,026 874 85.2 152 14.8
Description of Business activity
No. activity entity
3. Total Employees (D + E) 4,091 3,294 80.5 797 19.5
Content and The Company is mainly in the following businesses: A) Broadcasting of Satellite Television >90%
a. Broadcasting Channels and digital media; B) Space Selling agent for other satellite television channels; C) WORKERS
Sale of Media Content i.e. programs/film rights/feeds/music rights; D) Movie production and 4. Permanent (D) NA NA NA NA NA
distribution.
5. Other than Permanent (E) NA NA NA NA NA

17. Product/services sold by the entity (accounting for 90% of the entity’s Turnover): 6. Total workers (D + E) NA NA NA NA NA

Sr. % of total Turnover NA – Not applicable


Product/service NIC code
No. contributed
1. Content and Broadcasting 602 >90%

144 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 145


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

b. Differently abled employees and workers: VII. Transparency and Disclosures Compliances

Sr. Total Male Female 24. Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business
Particulars
No (A) No. (B) % (B/A) No. (C) % (C/A) Conduct:
DIFFERENTLY ABLED EMPLOYEES Grievance FY 2023-24 FY 2022-23
1. Permanent (D) 5 4 80 1 20 Redressal
Number of Number of
Mechanism Number of
2. Other than Permanent (E) 0 0 0 0 0 Stakeholder Number of complaints complaints
in Place (Yes/ complaint
group from whom complaints pending pending
No) (If yes, Remarks filed during Remarks
3. Total Employees (D + E) 5 4 80 1 20 complaint is received filed during resolution at resolution at
then provide weblink for the
DIFFERENTLY ABLED WORKERS grievance the year close of the close of the
year
redress policy) year year
4. Permanent (D) NA NA NA NA NA
Communities No - - - - - -
5. Other than Permanent (E) NA NA NA NA NA
Investors Yes. Investors can register their 0 0 - 0 0 -
6. Total workers (D + E) NA NA NA NA NA
(Other than complaints at SEBI’s https://scores.
shareholders) sebi.gov.in/
NA – Not applicable
Shareholders Yes. Shareholders can register their 8 0 - 21 0 -
21. Participation/inclusion/Representation of women complaints at SEBI’s https://scores.
sebi.gov.in/
No. and percentage of Females
Total (A) Employees Yes. Employees can register their 0 0 - 8 0 -
No. (B) % (B/A) and workers complaints/grievances through an
Board of Directors (BoD)* 6 1 16.67 internal portal.
Key Management Personnel (KMP) 3 0 0 Customers Yes. Customers can register their 0 0 - 0 0 -
complaints on https://www.zee.com/
* Total number of Board members as on 31.03.2024. content-grievance-submission-form/
Value Chain No - - - - - -
22. Turnover rate for permanent employees and workers (Disclose trends for the past 3 years) Partners
FY 2021-22 Other (please specify) No - - - - - -
FY 2023-24 FY 2022-23
(Turnover rate in the year prior to the
(Turnover rate in current FY) (Turnover rate in previous FY)
previous FY) * Customer complaints/Grievances received on portal which are other than the principle 1 to 9 are resolved in timely manner. Here customers are
Male Female Total Male Female Total Male Female Total only referred to as viewers.

Permanent Employees 11.0% 19.7% 12.9% 15.0% 24.7% 17.1% 16.6% 27.7% 19.1% 25. Overview of the entity’s material responsible business conduct issues
Permanent Workers NA NA NA NA NA NA NA NA NA Please indicate material responsible business conduct and sustainability issues pertaining to environmental and social matters that present a risk
or an opportunity to your business, rationale for identifying the same, approach to adapt or mitigate the risk along-with its financial implications, as
NA – Not applicable per the following format:

V. Holding, Subsidiary and Associate Companies (including joint ventures) Indicate Financial Implications of the
23. (a) Names of holding/subsidiary/associate companies/joint ventures Sr. Material issue whether risk or Rationale for Identifying the risk/ In case of risk, approach to adapt or risk or opportunity (Indicate
No identified opportunity opportunity mitigate positive or negative
Name of the holding/ Indicate whether holding/ Does the entity indicated at column A, implications)
S. % of shares held by listed (R/O)
subsidiary/associate Subsidiary/Associate/Joint participate in the Business Responsibility
No. entity 1 Data Privacy & Risk & Risk: Data Privacy: Positive implications:
companies/joint ventures (A) Venture initiatives of the listed entity? (Yes/No)
Cyber Security Opportunity • ZEE5 as a OTT service is available • A comprehensive Privacy Reduced financial risks due
For details on our subsidiaries and joint ventures, please refer to Annexure A to Director’s Report of the Annual Report.
across various geographical Program has been defined and to strong cybersecurity
VI. CSR Details: locations. Any non-compliance implemented based on ISO infrastructure, increased
to existing and new regional 27701 standard and General Data competitive advantage due
ZEEL has engaged selected Non-Government Organizations (NGOs) to initiate projects in line with our Corporate Social Responsibility (CSR) privacy regulations such as Digital Protection Regulation (GDPR). to monetization of data,
Policy. Projects completed and ongoing under our CSR engagement includes programs on women empowerment, protection and preservation Personal Data Protection Act improved customer trust.
• Privacy Impact Assessments and
of arts, crafts, culture, national heritage & monuments, disaster relief & recovery, integrated rural development, etc. ZEEL remains committed (DPDPA) and laws may attract fines Privacy by Design are conducted
to continue its work for good cause of society and environment. For more detail: https://www.zee.com/about-us/responsibilities-social/ and pose reputational risk. regularly.
• The use of Generative-AI •
a. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: Process in place for Privacy
tools in corporate operations Incident Management.
Response: Yes carries risks like biases, data
misinterpretations, intentional • Perform gap assessment against
(i) Turnover (in K) misuse and legal/ethical issues, DPDPA upon release of the rules
potentially causing reputational by the Indian Government, as
Response: 8,187.31 Cr.
harm, penalties, and financial part of continuous monitoring to
enhance data privacy.
(ii) Net worth (in K) losses.
Response: 10,006.27 Cr.

146 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 147


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

Indicate Financial Implications of the Indicate Financial Implications of the


Sr. Material issue whether risk or Rationale for Identifying the risk/ In case of risk, approach to adapt or risk or opportunity (Indicate Sr. Material issue whether risk or Rationale for Identifying the risk/ In case of risk, approach to adapt or risk or opportunity (Indicate
No identified opportunity opportunity mitigate positive or negative No identified opportunity opportunity mitigate positive or negative
(R/O) implications) (R/O) implications)

• Increasing spectrum of Cyber Security: Negative implications: 2. Business Ethics Risk & Risk: ZEEL believes in conducting all Positive implications:
cybersecurity threats, ranging • Security review and assessment Increased cost of security Opportunity Ethical business conduct is important its business affairs in a fair and Business ethics is
from conventional hacking before use of Generative-AI tools measures, exposure to to keep long term shareholder’s trust transparent manner by adopting the a bedrock of good
techniques, sophisticated to check responsible & ethical use legal and regulatory fines, in business. Any ethical misconduct highest standards of professionalism, governance and ultimately
phishing & more advanced of AI. Awareness to employees reputational damage, may result in the company’s loss of honesty, integrity, ethical behaviors sustains the confidence
and emerging threats such as on responsible and ethical use of increased operational reputation and even financial losses. and prudent commercial practices. of stakeholders in the
ransomware attacks may result Generative-AI tools as defined in costs, business interruption ZEEL has in place compliance policy company.
in breach of IT systems and can the Information Security Policy. and downtime, increased and code of conduct which is to be Negative implications:
bring significant consequences, insurance costs. Opportunity: always adhered by every employee. Any misconduct in a
• A Comprehensive Information
including operational disruptions, Security Management System A step to build good governance and company’s commercial
data exposure, legal liabilities, and based on ISO 27001 standard strong business culture. operations can pose
reputation damage. is in place to safeguard our IT significant financial loss to
• Increased Content Piracy hinders Systems by identifying, protecting, the organization.
revenue generation through detecting, responding, and 3. Employee Risk and Risk: The organization’s risk mitigation Positive implications:
legitimate channels such as recovering against emerging Engagement Opportunity strategy for talent development and Retention of talent.
Across the linear and digital media
subscriptions, pay-per-view, and threats, ensuring seamless retention focuses on building a brand
ecosystems, the 'War for Talent' goes Negative implications:
advertising, resulting in financial business continuity. across functions through –
on unabated. The linear ecosystem Increase attrition
losses to ZEEL. • Introduction of server-side continues to witness significant • Deployment of Industry best possibilities lead to wages
watermarking help to identify talent poaching while the continuing practices tailored to our context. inflation and loss of
Opportunity: every copy of pirated content investments in the digital space has continuity.
• Orchestrate employee level
leaked by any means/source and led to escalating cost and talent
• Through proactive compliance take appropriate block or take-
communication with an intent to
retention pressure. It is crucial to understand employee morale
measures, ZEE5 can bolster down action. mitigate the risks of losing our talent and take proactive steps to retain
its reputation for privacy
• Preventing piracy through real- and the domain knowledge built, by talent.
consciousness, enhancing
time identification and blocking of deploying multi-pronged approaches.
stakeholder's trust and fostering • Comprehensive Rewards &
sustainable growth in diverse any unusual or malicious attempts Opportunity: Recognition (R&R) programs that
markets. to download the content using
Identify and leverage various allow for timely identification and
in-house developed tool.
• Strategically implementing avenues to engage with employees engagement of high potential
Generative-AI in corporate and provide them opportunities talent.
environment can enhance within the organization that cater to • Encourage operating through a
decision-making, operational their individual needs, wants and Competency framework cutting
efficiency, and innovation resulting motivators, while meeting the larger across businesses, allowing
in competitive advantage. organization goals. for talent movement across job
• By implementing robust families.
cybersecurity measures, ZEEL • Pioneering an L&D Strategy aimed
can strengthen the IT systems, at identification of employee
reducing the likelihood of level developmental goals and
breaches and mitigating potential training programs and continuous
consequences. This proactive upskilling of the workforce.
approach not only safeguards
against operational disruptions, 4. Employee Risk & Impacts on the overall productivity The organization diligently ensures Positive implication:
data exposure, legal liabilities, Health and Opportunity and wellbeing of employee that the well-being and safety of Reduction in injury related
and reputational damage but Safety its employees remain paramount, incidents and ill-health
also fosters resilience, builds exemplified through a comprehensive Negative Implication:
stakeholder trust, and positions array of programs which encompass Increase in cost of
ZEEL as a leader in cybersecurity the following: insurance settlements.
preparedness. • Market Competitive
• By implementing proactive Comprehensive Insurance
measures and innovative Programs.
strategies to curtail Content • Executing programs on mental
Piracy, ZEEL can not only mitigate Wellness.
financial losses but also foster a • A leave policy that is designed to
thriving ecosystem that rewards enable employees to rejuvenate
creativity, enhances consumer themselves.
trust, and sustains the growth
• Policies garnered towards
of the media and entertainment
ensuring a safe work environment
ecosystem.
for employees.
• On premise doctor.

148 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 149


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

Indicate Financial Implications of the


SECTION B: MANAGEMENT AND PROCESS DISCLOSURES
Sr. Material issue whether risk or Rationale for Identifying the risk/ In case of risk, approach to adapt or risk or opportunity (Indicate Structures, policies and processes put in place towards adopting the NGRBC principles and core elements.
No identified opportunity opportunity mitigate positive or negative
(R/O) implications) P1 P4 P6 P7 Public & P9
P2 Product P3 Employee P5 Human
Disclosure Question Business Stakeholder Environment Regulatory P8 CSR Customer
5 Media Pluralism Risk, Media pluralism refers to diversity Positive implication: Responsibility well-being rights
• Established framework and design Ethics Engagement Protection Policy Relation
Opportunity in media ownership, independent constantly staying
to address change in content POLICY AND MANAGEMENT PROCESSES
editorial boards, channels, titles, or connected to viewers and
preferences.
programs, social, racial/ethnic, gender customer’s expectations. 1.
and political diversity represented in • Deeper, richer understanding of
Negative implication: a. Whether your Yes Yes Yes Yes Yes Yes Yes Yes Yes
media content. social and cultural diversity across
content perception and entity’s policy/
regions, leading to more relevant
Risk: Due to the nature of business performance. policies cover
content design for diverse life
being competitive, there could be each principle
stages of our viewers, in each
a potential change in customer and its core
market.
preferences when consuming elements of the
content. This could lead to a possible • Soul to screen method to create
NGRBCs. (Yes/
decline in viewership. success on linear and digital.
No)
Opportunity: • Content design to appeal to young
b. Has the policy Yes Yes Yes Yes Yes Yes Yes Yes Yes
Online streaming of content is and mid-life TV audiences.
been approved
increasingly becoming an important • Insight and Data led Content by the Board?
medium of enhancing content design and Optimization. (Yes/No)
accessibility for consumers.
• Analytics driven planning for c. Web Link of Refer to the Refer to Refer to Refer to the, Refer to the, Refer to Refer to the, Refer to CSR Refer to
Understanding customer preferences content discovery and delivery to the Policies, if Whistleblower the, Code of the Code Investment Code of the, Code of Code of Policy_16.07. the Code
can lead to attraction and retention increase market share. available & Vigil Conduct and of Conduct, Policy, Risk Conduct and Conduct Conduct 2024, Code of Conduct,
of a significant amount of audience,
• Continued investment in ZEE5 to Mechanism Information Employee Policy_v1, Prevention of Conduct Information
thereby enabling higher viewership
leverage the digital opportunity Policy_v2, Security Policy Health and Code of of Sexual Security
of media.
and offer consumers access Code of Safety Policy, Conduct harassment Policy,
Implementation of various to content through plurality of Conduct Mediclaim at workplace Privacy
subscription models and providing economic models (AVOD/SVOD/ (CoC), Insider insurance (POSH) Policy
exclusive content can lead to revenue TVOD) and content diversity. Trading Code policy Policy, Equal
generation and build a loyal customer and Gifts and (available on Employment
• Impact launches in Hindi and foray
base. Entertainments our intranet) opportunity
into regional market to expand our
offering in regional languages. Policy Policy
(available on (available on
• While social media is becoming
our intranet) our intranet)
increasingly concentrated to a few
big platforms, Hipi- ZEEL’s home- 2. Whether the entity has translated the policy into procedures. (Yes/No) Yes. All the policies are engrained in day-to-day business operations of the
grown short video app, helps Company and are implemented at all Management levels and monitored by the
add to pluralism by providing Managing Director & Chief Executive Officer (MD & CEO), from time to time.
opportunities to the creator 3. Do the enlisted policies extend to your value chain partners? (Yes/No) Yes. Some of our policies such as CoC, CSR Policy, Whistleblower & Vigil
community for content creation Mechanism Policy, Gifts & Entertainment Policy, Information Security Policy,
and monetization. Employee Health and Safety Policy, etc. are extended to our value chain
6 Green House Opportunity Opportunity: Not applicable Positive implication: partners. Though not all company’s policies/initiatives apply to vendors/suppliers,
Gas (GHG) Reduction in carbon the Company follows zero tolerance on any acts of bribery, corruption, etc. by
• Identify areas of improvements
Emission and emissions year on year. such agencies during their dealings with the Company and/or with any of its
and implement carbon reduction,
Climate impact employees.
resource efficiency, energy saving
& cost saving initiatives. 4. Name of the national and international codes/certifications/labels/ Indian Accounting Standards (Ind AS) as notified by Ministry of Corporate Affairs
standards (e.g., Forest Stewardship Council, Fairtrade, Rainforest Alliance, pursuant to Section 133 of the Companies Act, 2013, read with the Companies
• Prepare organization’s carbon
Trustee) standards (e.g., SA 8000, OHSAS, ISO, BIS) adopted by your (Indian Accounting Standards) Rules, 2015 as amended. Information Security
footprints including value chain to
entity and mapped to each principle Management System (ISMS) and ISO 27001 standard certification for ISMS.
develop a robust climate strategy
and a Net Zero road map. 5. Specific commitments, goals and targets set by the entity with defined The goals and targets are updated on a periodic basis by the Company.
timelines, if any
6. Performance of the entity against the specific commitments, goals, and The policies of the company have helped in building a high-trust, high-
targets along-with reasons in case the same are not met. performance culture.
GOVERNANCE, LEADERSHIP, AND OVERSIGHT
7. Statement by director responsible for the business responsibility report, highlighting ESG related challenges, targets, and achievements (listed entity has
flexibility regarding the placement of this disclosure)
Response: Refer to MD & CEO’s message in Annual Report.
8. Details of the highest authority responsible for implementation and Response: Mr. Punit Goenka
oversight of the Business Responsibility policy (ies). Designation: MD & CEO

150 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 151


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

P1 P4 P6 P7 Public & P9 2. Details of fines/penalties/punishment/award/compounding fees/settlement amount paid in proceedings (by the entity or by
P2 Product P3 Employee P5 Human
Disclosure Question Business Stakeholder Environment Regulatory P8 CSR Customer directors/KMPs) with regulators/law enforcement agencies/judicial institutions, in the financial year, in the following format
Responsibility well-being rights
Ethics Engagement Protection Policy Relation
(Note: the entity shall make disclosures on the basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations and
9. Does the entity have a specified Committee of the Board/Director Response: Our board committees look at all dimensions of ESG via Audit
Disclosure Obligations) Regulations, 2015 and as disclosed on the entity’s website):
responsible for decision making on sustainability related issues? (Yes/No). Committee (AC), CSR Committee, Nomination and Renumeration Committee
If yes, provide details. (NRC), Stakeholders Redressal Committee (SRC) and Risk Management Monetary
Committee (RMC). Our board committee scrutinize the aspects of ESG on regular
Name of the regulatory/enforcement Amount Has an appeal been
intervals, such as RMC identifies ESG material issues, ongoing CSR projects/ NGRBC Principle Brief of the Case
agencies/judicial institutions (In I) preferred?
fundings, etc.
Penalty/Fine Nil Nil Nil Nil Nil
10. Details of Review of NGRBCs by the Company: Settlement Nil Nil Nil Nil Nil
Indicate whether review was undertaken by Frequency Compounding fee Nil Nil Nil Nil Nil
Subject for Review Director/Committee of the Board/Any other (Annually/Half yearly/Quarterly/Any other – please
Committee specify)
Non-Monetary
P1 P2 P3 P4 P5 P6 P7 P8 P9 P1 P2 P3 P4 P5 P6 P7 P8 P9
Name of the regulatory/enforcement Has an appeal been
Performance against above policies and Board of Directors/ As and when required NGRBC Principle Brief of the Case
agencies/judicial institutions preferred?
follow up action. Committees of the Board
Punishment Nil Nil Nil Nil
Compliance with statutory requirements of Board of Directors/ Quarterly
relevance to the principles, and rectification Committees of the Board 3. Of the instances disclosed in Question 2 above, details of the Appeal/Revision preferred in cases where monetary or non-
of any non-compliances
monetary action has been appealed.
11. Has the entity carried out independent assessment/evaluation of the working of its policies by an external agency? (Yes/No). If Case details Name of the regulatory/enforcement agencies/judicial institutions
yes, provide the name of the agency.
Not applicable
Response: Yes. The Company consults the external agencies on a need basis and most of the policies are evaluated regularly by the MD &
CEO and/or respective Senior Executives. 4. Does the entity have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if available, provide a web-link
12. If answer to question (1) above is “No” i.e., not all Principles are covered by a policy, reasons to be stated: to the policy:
Response: Not applicable Response: Our Code of Conduct lays down the foundation for promoting and emphasizing anti-bribery and anti-corruption behavior in

the workplace. ZEEL has a zero-tolerance approach to bribery and corruption. The code is mandatorily adhered by all employees of the
organization. For more information, refer to our Code of Conduct.
SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE
PRINCIPLE 1: 5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law enforcement agency for
Businesses should conduct and govern themselves with integrity, and in a manner that is Ethical, Transparent and Accountable. the charges of bribery/corruption:
Particulars FY 2023-24 FY 2022-23
Essential Indicators:
Directors Nil Nil
1. Percentage coverage by training and awareness programs on any of the principles during the financial year:
KMPs Nil Nil
Total number of %age of persons in respective Employees Nil Nil
Segment training and awareness Topics/principles covered under the training and its impact category covered by the
programs held awareness programs Workers NA NA
BoD* 5 POSH, CoC, Information Security & Data privacy, Integrity, Ethics 100 NA – Not applicable
KMP** 5 POSH, CoC, Information Security & Data privacy, Integrity, Ethics 100
6. Details of complaints with regard to conflict of interest
Employees other than 16 POSH, CoC, Information Security & Data privacy, Integrity, Ethics, 99.8
BoD and KMPs Governance, Transparency, Accountability, Employee Wellbeing, FY 2023-24 FY 2022-23
Sustainability, Inclusive Growth, Human Rights, CSR, Customer Particulars
Number Remarks Number Remarks
Value, Customer Relations
Number of complaints received in relation to issues of Conflict of
Workers Not applicable
Interest of the Directors No such instance
* BOD – Only MD & CEO considered in this category. Number of complaints received in relation to issues of Conflict of
** KMP – Chief Financial Officer (CFO) and Company Secretary (CS) considered in this category. Interest of the KMPs No such instance
Note: Induction programs for the new Independent Directors were organized which was covering topics such as overview of business activities and
financial status of the company, roles and responsibilities of the Board and Independent Directors as per the Companies Act, 2013 and SEBI LODR. 7. Provide details of any corrective action taken or underway on issues related to fines/penalties/action taken by regulators/law
There were five programs conducted during the reporting period. enforcement agencies/judicial institutions, on cases of corruption and conflicts of interest.
Response: Not applicable

152 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 153


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

8. Number of days of accounts payables ((Accounts payable *365)/Cost of goods/services procured) in the following format: PRINCIPLE 2:
Businesses should provide goods and services in a manner that is sustainable and safe:
FY 2023-24 FY 2022-23
Number of days of accounts payable 87 days 114 days Essential Indicators

9. Open-ness of business: 1. Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the environmental and social
 rovide details of concentration of purchases and sales with trading houses, dealers, and related parties along-with loans and advances &
P impacts of product and processes to total R&D and capex investments made by the entity, respectively.
investments, with related parties, in the following format:
Current Financial Year Previous Financial Year Details of improvements in environmental and social impacts

Parameter Metrics FY 2023-24 FY 2022-23 R&D Not measurable Nil Activities of on-site GHG data collection at shoot locations through external agency,
consultation services for conducting materiality assessment and external assurance
Concentration of Purchases a. Purchases from Trading houses as % of total purchases NA NA agency services for data verification activities.
b. No. of trading houses where purchases are made from NA NA Capex 0.05 Nil Implementation of data collection tool for E, S and G parameters of the business. This
c. Purchases from top 10 trading houses NA NA technological enhancement supported monitoring and tracking of ESG parameters on
regular basis.
Concentration of sales a. Sales to dealers/distributors as % of total sales NA NA
b. Number of dealers/distributors as % of total sales NA NA 2. a. Does the company have procedures in place for sustainable sourcing? (Yes/No)
c. Sales to top 10 dealers/distributors as % of total sales to dealers/ NA NA Response: - Yes. ZEEL is committed to sustainable sourcing practices that prioritize environmental stewardship and social responsibility.

distributors Procedures are implemented to ensure that the materials and resources procured in ZEEL offices, has minimal environmental impact.
Share of RPTs in a. Purchases (Purchases with related parties/Total purchases) 0.07 0.09 This practice includes completely eradicating plastic or other non-biodegradable material in office and rather usage of paper cups,
wooden spoons and stirrers, tray also, 100% compostable garbage bags etc. are being used.
b. Sales (Sales to related parties/Total sales) 0.03 0.04
c. Loans & advances (Loans and advances given to related parties/Total 0.06 0.05 b. if yes what percentage of inputs sourced sustainably:
loans and advances) Response: - As part of the procurement process, ZEEL ensured sustainable sourcing is prioritized.
d. Investments (Investments in related parties/Total investments made) 0.95 0.96
3. Describe the process in place to safely reclaim your products of reusing, recycling and disposing at the end of life, for (a) plastics
NA – Not applicable (including packaging) (b) E-waste (c) hazardous waste (d) other waste:
Leadership Indicators Response: Not applicable

1. Awareness programs conducted for value chain partners on any of the principles during the financial year: 4. Whether extended producer responsibility is applicable to the entity’s activities (Yes/No). If yes, whether the waste collection
Total Number Percentage of value chain partners covered
plan is in line with the extended producer responsibility (ERP) plan submitted to pollution control Boards? If not provide steps
of awareness Topics/principles covered under the training (by value of business done with such taken to address the same:
programs held partners) under the awareness programs Response: ZEEL operates in Content and broadcasting business within the service sector, Hence, extended producer responsibility is not

4 Topics covered Not measurable applicable to the company.
1. The importance of Sustainability and sustainable initiatives to be
implemented at shoot location. Leadership Indicators
2. Sources of GHG emissions at shoot locations, awareness session for 3
production houses. 1. Has the entity conducted life cycle perspective/Assessment (LCA) for any of its products (for manufacturing industry) or for its
Services (for service industry)? If yes, provide details in the following format?
2. Does the entity have processes in place to avoid/manage conflict of interests involving members of the Board? (Yes/No) If yes, Response: Not applicable
provide details of the same.
2. If there are any significant Social or environmental concerns and or risks arising from production or disposal of your products/
Response: ZEEL has zero tolerance towards unethical business practices and follows strict guidelines in relation to conflict of interest. ZEEL

has a separate CoC for Directors and Senior Management which inter alia provides that while performing their duties, Directors shall carry services as identified in your Life cycle perspective/Assessment (LCA) or through any other means briefly describe the same
out their responsibilities to the exclusion of any personal advantage, benefit or interest. In case of conflict, Directors shall promptly inform the along-with action taken to mitigate the same.
Board and withdraw from participation in decision-making connected with the matter. For more details please refer to CoC for Directors and Response: Not applicable
Senior Management at link - Code of Conduct for Directors & Management Team.
3. Percentage of recycled/reused input material to total material (by value) used in production (for manufacturing industry) or
providing services (for service industry):
Response: Not applicable

4. Of the products and packaging reclaimed at end of life of products, amount (in metric tons) reused, recycled and safely disposed
as per following format.
Response: Not applicable

5. Reclaimed products and their packaging material (as percentage of products sold) for each product category:
Response: Not applicable


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PRINCIPLE 3 3. Accessibility of workplaces


Businesses should respect and promote the well-being of all employees, including those in their value chains: Are the premises of the entity accessible to differently abled employees and workers, as per the requirements of the Rights of Persons with
Disabilities Act 2016? If not, whether any steps are being taken by the entity in this regard.
Essential Indicators
Response: Yes. ZEEL is committed to foster an inclusive and supportive workplace environment where all individuals, including those with

1. disabilities, can thrive. As part of this commitment, ZEEL adheres to the requirements outlined in the Rights of Persons with Disabilities Act
2016 to ensure that our premises are accessible to differently abled employees, visitors and contractors. Our premises are designed and
a. Details of measures for well-being of employees: maintained to provide barrier-free access for individuals with mobility impairments. This includes wheelchair ramps at the entrance of the
building, wide doorways, and accessible parking spaces to facilitate entry and movement within the premises.
Percentage of employees covered by
Health Insurance Accident Insurance Maternity Benefits Paternity Benefits Day-care Facilities 4. Does the entity have an equal opportunity policy as per the rights of persons with Disabilities Act, 2016? If so, provide a web-
Category
Total (A) Number Number Number Number Number link to the policy.
% (B/A) % (C/A) % (D/A) % (E/A) % (F/A)
(B) (C) (D) (E) (F)
Response: Yes. ZEEL has “Equal Opportunity Employment Policy” available on its intranet and Code of conduct, which provides a commitment

Permanent employees to treat every job applicant and employee fairly. ZEEL believes that fair employment practices contribute to a culture of respect. Equal
opportunities are provided to all candidates and employees without being biased about their race, region, caste, religion, colour, ancestry,
Male 2,420 2,420 100 2,420 100 NA NA 2,420 100 0 0
marital status, gender, sexual orientation, age, veteran status, nationality, ethnic origin or disability.
Female 645 645 100 645 100 645 100 NA NA 0 0
Total 3,065 3,065 100 3,065 100 645 100 2,420 100 0 0 5. Return to work and retention rates of the employees and workers that took parental leave.

Other than Permanent Employees Permanent Employees Permanent Workers


Male 874 874 100 874 100 0 0 NA NA 0 0 Gender Return to work Return to work
Retention rate Retention rate
rate rate
Female 152 152 100 152 100 152 100 NA NA 0 0
Male 100% 77.8% NA NA
Total 1,026 1,026 100 1,026 100 152 100 NA NA 0 0
Female 100% 75.0% NA NA
NA – Not applicable
Total 100% 77.4% NA NA
b. Details of measures for well-being of workers: NA – Not applicable
Response: Not applicable
6. Is there a mechanism available to receive and redress grievances for the following categories of employees and workers? If yes
c. Spending on measures towards well-being of employees and workers (including permanent and other than permanent) in the give mechanism in brief.
following format:
Category Yes/No (If Yes, then give details of the mechanism in brief)
FY 2023-24 FY 2022-23
Permanent Workers NA
Cost incurred on well-being measures as a % of total revenue of the company 0.05 0.04
Other than Permanent Workers NA

2. Details of retirement benefits Permanent Employees Yes, through the Human Resource Business partners (HRBP) and/or Human Resource (HR) Head
Other than Permanent Employees Yes, through their respective company HR teams in collaboration with HRBP and/or HR Head
FY 2023-24 FY 2022-23
Deducted No. of NA – Not applicable
No. of No. of
No. of and Workers covered Deducted and
employees employees 7. Membership of employees and workers in association(s) or Union recognized by the listed entity:
workers deposited as a deposited with
covered as covered as
covered as a % of with the percentage of the authority
a % of total a % of total FY 2023-24 FY 2022-23
total workers authority total (Y/N/N.A.)
employees employees
(Y/N/N.A.) workers No. of employees/ No. of employees/
Total Total
workers in workers in
Provident Fund (PF) 100 NA Y 100 NA Y employees/ employees/
Category respective respective
workers in workers in
Gratuity 100 NA Y 100 NA Y category, who % (B/A) category, who % (D/C)
respective respective
Employee State Insurance 1 NA Y 3 NA Y are part of are part of
category category
Corporation (ESIC) association(s) or association(s) or
(A) (C)
Union (B) Union (D)
Other – please specify - - - - - -
Total Permanent Employees
Notes: Male NA NA NA NA NA NA
a. All eligible employees covered under the Employee State Insurance Act (ESIC), 1948 are provided the benefit. Female NA NA NA NA NA NA

b. FY 2022-23 No. of total employees include 24 Zee Studio Ltd. (ZSL) employees. Total Permanent Workers
Male NA NA NA NA NA NA
c. NA – Not applicable
Female NA NA NA NA NA NA

NA – Not applicable

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8. Details of Training given to employees and workers: a. The date and time of the incident.

FY 2023-24 FY 2022-23 b. The full name of the person(s) affected.


On Health and safety On Health and safety c. The name and status of the person completing the entry if different from above (b) point
Category Total On Skill upgradation On Skill upgradation
measures Total (D) measures
(A) d. The occupation of the person affected.
No.(B) % (B/A) No.(C) % (C/A) No.(E) % (E/D) No.(F) % (F/D)
Employees e. The nature of the injury or condition and the body part affected.

Male 2,420 2,274 94.0 2,081 86.0 2,714 133 4.9 2,657 97.9 f. The place where the accident happened.
Female 645 582 90.2 544 84.3 747 10 1.3 715 95.7 g. A brief but clear description of the circumstances.
Total 3,065 2,856 93.2 2,625 85.6 3,461 143 4.1 3,372 97.4 h. Root-cause analysis. Brainstorming discussion with team.
Workers
Appropriate Personal Protective Equipments (PPEs) are provided to protect the employees for work related ill-health and injury. It includes
Male NA NA NA NA NA NA NA NA NA NA items such as safety helmets, gloves, eye protection, high-visibility clothing, safety shoes and harnesses. Regular training sessions are
Female NA NA NA NA NA NA NA NA NA NA conducted to ensure employees are aware of the incident reporting process. The periodic health and safety checks and review of the hazard
reporting process is carried out to identify areas of improvement. Our aim is to make the workplace safe for all employees and visitors.
Total NA NA NA NA NA NA NA NA NA NA
d. Do the employees/workers of the entity have access to non-occupational medical and healthcare services? (Yes/No)
Notes:
Response: Yes. The provision of an onsite doctor’s service and the well-equipped first aid box with all the essentials has been provided in

a. FY 2022-23 Total employees include 24 ZSL employees. the offices. In case any outside medical assistance is required for e.g. an ambulance, all requisite support is provided by our respective office
admin teams. Providing access to non-occupational medical and healthcare services for employees can greatly contribute to their overall well-
b. NA – Not applicable being and productivity.

9. Details of Performance and career development reviews of employees and worker: 11. Details of safety related incidents in the following formats:
FY 2023-24 FY 2022-23 Safety Incident/Number Category FY 2023-24 FY 2022-23
Category
Total (A) No. (B) % (B/A) Total (C) No. (D) % (D/C) Lost Time Injury Frequency Rate (LTIFR) (per one million-person hours worked) Employees 4.5 0.49
Employees Workers NA NA
Male 2,420 2,384 98.5 2,714 2,647 97.5 Total recordable work-related injuries Employees 33 4
Female 645 630 97.7 747 722 96.7 Workers NA NA
Total 3,065 3,014 98.3 3,461 3,369 97.3 No. of fatalities Employees 0 0
Workers Workers NA NA
Male NA NA NA NA NA NA High consequence work-related injury or ill-health (excluding fatalities) Employees 0 0
Female NA NA NA NA NA NA Workers NA NA
Notes:
Notes:
a. All eligible employees as of 31.03.2024, were given performance and career development reviews.
a. Including the contract workforce.
b. FY 2022-23 Total employees include 24 ZSL employees.
b. FY 2022-23 Employees include 24 ZSL employees.
c. NA – Not applicable
c. LTIFR rate for FY 2022-23 is restated.
10. Health and Safety Management System: d. NA – Not applicable
a. Whether an Occupational Health and Safety Management System has been implemented by the entity? If Yes, the coverage
12. Describe the measures taken by the entity to ensure safe and healthy workforce:
such system?
Response: Ensuring the health and safety of the workforce is important for ZEEL. The measures commonly taken to achieve this are given

Response: Yes. ZEEL has an Employee Health and Safety (EHS) policy, and it aims to provide a safe and accident-free environment for its
 as below:
employees and contractors. The EHS policy is applicable to all ZEEL employees and its subsidiaries. ZEEL’s occupational health and safety
management system is based on its EHS policy. The processes of periodic assessments to identify safety risk and hazards at workplace, • Compliance with all applicable legal requirements pertaining to Employee Health and Safety (EHS) which is a minimum requirement for
Incident management and reporting, prevention and planning, investigation of safety incidents, communication, training and awareness, etc. the health and safety measures.
are followed extensively at ZEEL.
• Regularly upgrade our safety practices to maintain compliance with updated regulatory requirements.
b. What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by the entity? • The EHS policy is available on intranet, as part of our commitment to ensure safety of people and assets at workplace. Also, the same is
Response: Identifying work-related hazards and assessing risks on a routine and non-routine basis are essential components of ensuring a
 used as part of awareness on safety hazards and risks at workplace for the employees.
safe and healthy work environment. Based on our EHS Policy, regular workplace inspections are conducted systematically to examine the
physical environment, equipment, and processes to identify potential hazards conditions on a routine and non-routine basis. • EHS policy is timely reviewed and revised, if required as and when any upgrades in health and safety practices at workplace
are implemented.
c. Whether you have processes for workers to report the work-related hazards and to remove themselves from such risks. (Y/N) • Regular safety inspections and risk assessments to be conducted to identify potential hazards and assess risks to employee health and
Response: Our EHS policy provides below steps to report any workplace safety incidents for employees only since, our workforce does not
 safety. Implement controls to mitigate identified hazards to prevent accidents or injuries.
comprise any workers:
• Promote and maintain open and constructive dialogue with stakeholders.

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13. Number of complaints on the following made by employees and workers: 5. Details on assessment of value chain partners:
Filed during the Pending resolution Percentage of value chain partners (by value of business done with such partners) that were assessed
Remarks
year at the end of year
Health and safety practices Nil
Working Conditions 5 Nil NA
Working Conditions Nil
Health and Safety 0 Nil NA
6. Provide details of any corrective actions taken or underway to address significant risks/concerns arising from assessments of
NA – Not applicable
health and safety practices and working conditions of value chain partners:
14. Assessment of the year Response: Not applicable

Percentage of your plants and offices that were assessed PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its stakeholders:
(by entity or statutory authorities or third parties)
Essential Indicators
Health and safety practices 54
Working Conditions 1. Describe the processes for identifying key stakeholder groups of the entity:
Response: Our stakeholders encompass investors, clients, employees, suppliers, government/regulators, and the community. Investors

Note: All Health and Safety and working condition audits conducted by third party in ZEEL offices. Some offices audited by third party during initial who contribute capital hold significant importance as stakeholders. ZEEL is privileged to have established a strong and mutually beneficial
days of April 2024 which would be considered in next reporting cycle and hence not been considered in FY 24 reporting period. relationship with our investors, which is built upon a deep understanding of their expectations and our unwavering commitment to meeting
them consistently. Our dedication to client value is an integral part of our philosophy, reflecting our unwavering commitment to our clients.
15. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks/ Employees play a vital role in creating value for our clients and organization, hence providing such employees with satisfying career
concerns arising from assessments of health and safety practices and working conditions. opportunities is ZEEL’s priority. Suppliers are essential stakeholders who support the business by providing the necessary goods and services.
Response: Not applicable Our adherence to the law is a fundamental part of our CoC, highlighting the significance of governments and regulators as stakeholders. In
line with our commitment to inclusive growth, ZEEL places the community at the core of its sustainable business practices. This is exemplified
Leadership Indicators through initiatives such as women’s empowerment, protecting and preserving our cultural heritage, supporting disaster relief and recovery,
and driving integrated rural development projects.
1. Does the entity extend any life insurance or any compensatory package in the event of death of
(a) Employees (Y/N) 2. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group

Response: Yes Whether


Channels of communication (Email, Frequency of
identified as Purpose and scope of engagement
SMS, Newspaper, Pamphlets, Engagement (Annually/
(b) Workers (Y/N) Stakeholder group Vulnerable and including key topics and concerns
Advertisement, Community Meetings, Half yearly/Quarterly/
Marginalized raised during such engagement
Response: Not applicable Notice Board, Website), Other others – please specify)
Group (Yes/No)

2. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the value Customers No Email, Newspaper, Advertisement, As and when required Customer Service and Feedback on
Community Meetings, and Website products/services
chain partners.
Suppliers No E-mail, Phone and in person meetings As and when required Business requirements
Response: Third-party consultants are engaged in verification of compliances of all the applicable legal requirements. ESIC and PF compliances

for employees are deposited by the value chain partners on state government online portal. The acknowledgement copies of such submission Employees No E-mail, Phone and in person meetings Daily Company follows an open-door policy
are generated after completion of the online process. These documents are used for further assurance and validation by the appointed third- Shareholders and No Emails, and Conference calls, in person As and when required Business and Statutory requirements
party consultants. Investors meetings

3. Provide the number of employees/workers having suffered high consequence work related injury/ill-health/fatalities (as reported Regulatory Bodies No E-mail, Phone, websites, and in person As and when required Business and Statutory requirements
meetings
in Q11 of Essential Indicators above), who have been rehabilitated and placed in suitable employment or whose family members
Government No E-mail, Phone and in person meetings As and when required Business and Statutory requirements
have been placed in suitable employment:
Campuses/Institutes No E-mail, Phone and in person meetings As and when required Business requirements
No. of employees/workers that are
rehabilitated and placed in suitable
Community Yes E-mail, phone, visits and in person As and when required CSR Activities
Total no. of affected employees/ meetings
employment or whose family
workers
members have been placed in suitable Implementation Agency No E-mail, Phone and in person meetings As and when required Business requirements
employment
Content distribution No E-mail, Phone and in person meetings As and when required Business requirements
FY 23-24 FY 22-23 FY 23-24 FY 22-23 partners
Employees Nil Nil Nil Nil Creative Talent No E-mail, Phone and in person meetings As and when required Business requirements
Workers Nil Nil Nil Nil
Leadership Indicators
4. Does the entity provide transition assistance programs to facilitate continued employability and the management of career 1. Provide the processes for consultation between stakeholders and the Board on economic, environmental, and social topics or if
endings resulting from retirement or termination of employment? (Yes/No). consultation is delegated, how is feedback from such consultations provided to the Board.
Response: No Response: Consultation with stakeholders on E, S and G topics are delegated to the Risk and audit team within the organization, as part of

overall risk management framework. This Risk and internal audit team is engaging with stakeholders continuously and communicates to
the board on the development of the stakeholder engagement. ZEEL has a presence across multiple geographies and the universe of our
material concerns is complex and multi-layered. The Risk and audit team identifies such material concerns and their risks and opportunities
to the business. This is presented to the Risk and audit committee for their reviews and preparing business strategies. The material concerns
are deeply intertwined with the decisions ZEEL implements and the value it seeks to create through the business. Within the domains of E,

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S and G, ZEEL constantly reviews the most important issues and prepares for them through consultations. ZEEL has identified significant 2. Details of minimum wages paid to employees and workers, in the following format:
material issues through a data-driven and consultative exercise. Material topics were shortlisted and prioritized based on their impact on our
stakeholders and our business. On a quarterly basis, every key department shares feedback with the Board on the Material issues. FY 2023-24 FY 2022-23
More than Minimum More than Minimum
2. Whether stakeholder consultation is used to support the identification and management of environmental, and social topics Category Total Equal to Minimum Wage Equal to Minimum Wage
Wage Total (D) Wage
(A)
(Yes/No). If so, provide details of instances as to how the input received from stakeholders on these topics were incorporated No.(B) % (B/A) No.(C) % (C/A) No.(E) % (E/D) No.(F) % (F/D)
into policies and activities of the entity. Employees and Workers
Response: Yes. ZEEL has framed its ESG Vision/Strategy on material topics in detailed consultation with its stakeholders. Material topics were

Permanent
further shortlisted and prioritized based on their impact on our stakeholders and business. Our ESG priorities, as part of the Company’s ESG
Vision/Strategy can be accessed at the link - https://www.zee.com/responsibilities-landing/. Male 2,420 0 0 2,420 100 2,714 0 0 2,714 100
Female 645 0 0 645 100 747 0 0 747 100
3. Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable/marginalized
Other than Permanent
stakeholder groups.
Male 874 2 0.2 872 99.8 966 4 0.4 962 99.6
Response: Not applicable
Female 152 0 0 152 100 150 0 0 150 100
PRINCIPLE 5 Businesses should respect and promote human rights:
Workers
Essential Indicators Permanent
1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity, in the following Male NA NA NA NA NA NA NA NA NA NA
format: Female NA NA NA NA NA NA NA NA NA NA
FY 2023-24 FY 2022-23 Other than Permanent
No. of Employees/ No. of Employees/ Male NA NA NA NA NA NA NA NA NA NA
Category
Total (A) Workers covered % (B/A) Total (C) Workers covered % (C/A) Female NA NA NA NA NA NA NA NA NA NA
(B) (C)
Employees Notes:

Permanent 3,065 3,051 99.5 3,461 3,436 99.3 a. FY 2022-23 Total employees include 24 ZSL employees
Other than Permanent NA NA NA NA NA NA b. NA – Not applicable
Total 3,065 3,051 99.5 3,461 3,436 99.3
3. Details of remuneration/salary/wages
Workers
a. Median remuneration/wages
Permanent NA NA NA NA NA NA
Other than Permanent NA NA NA NA NA NA Male Female

Total NA NA NA NA NA NA Median Median


remuneration/ remuneration/
Notes: Number salary/wages Number salary/wages
of respective of respective
a. FY 2022-23 Total permanent employees include 24 ZSL employees. category (in K) category (in K)
b. NA – Not applicable Board of Directors (BoD) 4 3,289,886 1 5,813,004
Key Managerial Personnel** 3 51,601,752 0 NA
Employees other than BoD and KMP 2,417 1,555,875 645 1,656,578
Workers NA NA NA NA

Notes:

a. Number of Board members and remuneration is given as on 31.03.2024.

b. Remuneration of MD & CEO has been shown in KMP. KMP includes MD & CEO, CFO, CS.

c. NA – Not applicable

b. Gross wages paid to females as % of total wages paid by the entity, in the following format:
FY 2023-24 FY 2022-23
Gross wages paid to females as % of total wages 19.3 18.9

4. Do you have a focal point (Individual/Committee) responsible for addressing human rights impacts or issues caused or
contributed to by the business? (Yes/No):
Response: Yes. The employees can reach out to their immediate reporting managers or business/cluster heads and/or HR for any grievance.

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5. Describe the internal mechanisms in place to redress grievances related to human rights issues. Leadership Indicators
Response: The internal mechanism at place to redress grievances related to human rights is: 1. Details of a business process being modified/introduced as a result of addressing human rights grievances/complaints:
• The grievances can be reported to the specified email IDs available internally. Response: None

• Any grievances related to CoC can also be raised through the internal email Ids. 2. Details of the scope and coverage of any Human rights due diligence conducted.
• Grievances can be addressed to HR Single point of contact (SPOC)/HRBP. Response: No due diligence for human rights conducted in the reporting period.

6. Number of Complaints on the following made by employees and workers: 3. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with
FY 2023-24 FY 2022-23
Disability Act, 2016?
Response: Yes. All ZEEL offices are accessible for differently abled visitors.
Pending Filed Pending
Filed
resolution at the Remarks during the resolution at the Remarks
during the year 4. Details of assessment of value chain partners:
end of year year end of year
Sexual Harassment 0 0 0 1 0 All the cases Percentage of value chain partners (by value of business done with such partners) that were assessed
were resolved. FY 2023-24 FY 2022-23
Discrimination at workplace 0 0 0 0 0 0 Sexual Harassment All value chain partners commissioning services for content are required to adhere to 0
Forced Labor/Involuntary Labor 0 0 0 0 0 0 the applicable laws and CoC which does not tolerate any form of discrimination and
Discrimination at workplace
harassment, whether sexual, child abuse, physical, verbal, or psychological. ZEEL’s
Wages 0 0 0 0 0 0 Child Labor Project coordinators are responsible and assure compliance of the laws by such value
Other human rights related issues 0 0 0 7 0 All the cases Forced Labor/Involuntary Labor chain partners commissioning services.
were resolved.
Wages
Note - FY 2022-23 Total employees include 24 ZSL employees. Others-please specify

7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the 5. Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments
following format: at Question 4 above.
FY 2023-24 FY 2022-23 Response: Not applicable
Total complaints reported under Sexual harassment of Women at workplace (Prevention, Prohibition and 0 1
PRINCIPLE 6: Businesses should respect and make efforts to protect and restore the environment
Redressal) Act, 2013 (POSH)
Complaints on POSH as a % of female employees/workers 0 0.11 Essential Indicators
Complaints on POSH upheld 0 0 1. Details of total energy consumption (in Gigajoules) and energy intensity, in the following format:

Note - FY 2022-23 Total employees include 24 ZSL employees. Parameter FY 2023-24 FY 2022-23
From renewable sources Nil Nil
8. Mechanism to prevent adverse consequences to the complainant in discrimination and harassment cases.
Total Electricity Consumption (A) - -
Response: ZEEL strictly prohibits retaliation against a subject who, in good faith, files a complaint.
Total Fuel Consumption (B) - -
9. Do human rights requirements form part of your business agreements and contracts? (Yes/No) Energy Consumption through other sources (C) - -
Response: The suppliers who are engaged for services give representation in the contracts to adhere to all applicable laws and also to the
 Total Energy Consumed from renewable sources (A+B+C) - -
CoC of the Company which includes all laws under human rights.
From non-renewables sources - -
10. Assessment for the year Total electricity consumption (D) (GJ) 57,406.15 56,624.84
Percentage of your plants and offices that were assessed (By entity or statutory authorities or third parties) Total fuel consumption (E) (GJ) 1,960.58 5,157.8
Child Labor 100% Energy consumption through other sources (F) (GJ) 89,032.21 1,09,160.81
Central compliance team internally seeks confirmation from all ZEEL offices on “No child labor” policy. Total energy consumed through non-renewable sources (D+E+F) (GJ) 1,48,398.95 1,70,943.45
Forced/involuntary labor 100% Total energy consumed (GJ) A+B+C+D+E+F 1,48,398.95 1,70,943.45
ZEEL internally monitors compliance with all applicable policies and requirements pertaining to these human rights
Sexual harassment 0.000001813 0.000002221
issues in all our offices across India. Energy intensity per Rupees of turnover (Total energy consumed/Revenue from operations) (GJ/`)
Discrimination at workplace
Energy intensity per Rupee of turnover adjusted for Purchasing Power Parity (PPP) Total Energy consumed/ 0.000041 0.000050
Wages 100% Revenue from operations adjusted from PPP)
Regular compliance check through third party to ensure pay above minimum wages to all employees.
Energy intensity in terms of physical output [(GJ)/Full Time Employee (FTE)] 48.42 49.39
Others – please specify Nil
Notes:
11. Provide details of any corrective actions taken or underway to address significant risks/concerns arising from the assessments a. Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the
at question 10 above. external agency
Response: Nil Yes, Assurance conducted by TUV SUD South Asia Pvt. Ltd.

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b. The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published for the year 2024 by International Parameter FY 2023-24 FY 2022-23
Monetary Fund for India which is 22.4.
iv) Sent to third parties - -
c. FTE are the Permanent employees reported in Section A. IV. 20. Of this report.
- No Treatment Wastewater -
discharged from
2. Does the entity have any sites/facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade most of the offices
(PAT) scheme of the Government of India (GOI)? (Y/N) if yes, disclose whether targets set under the PAT scheme have been are treated at
achieved. In case targets have not been achieved, provide the remedial action taken, if any. builder’s Sewage
Treatment Plant
Response: Not applicable
(STP).
3. Provide details of the following disclosures related to water, in the following format: With treatment – please specify level of treatment - -
v) Other - -
Parameter FY 2023-24 FY 2022-23
- No Treatment - -
Water withdrawal by sources (in kiloliters)
- With treatment – please specify level of treatment - -
1. Surface water Nil Nil
2. Ground water 62,504.27 57,283.0 Note: Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the
external agency
3. Third Party water 61,189.77 105,517.8
4. Seawater/desalinated water Nil Nil Yes, Assurance conducted by TUV SUD South Asia Pvt. Ltd.

5. Other Nil 5,532.34 5. Has the entity implemented a mechanism for Zero liquid Discharge? If yes, provide details of its coverage and implementation
Total volume of water withdrawal (in kiloliters) (I + ii + iii + iv + v) 123,694.041 168,333.15 Response: Wastewater generated at most of the offices is treated through sewage treatment plants owned and operated by commercial

Total volume of water consumption (in kiloliters) 123,694.041 168,333.15 property owners. Treated water is reused as per norms and to the extent practically feasible.

Water intensity per kiloliters of turnover 15.1 21.9 6. Please provide details of air emissions (other than GHG emissions) by the entity in the following format:
(Total water consumption/Revenue from operations) KL/C Cr
FY 2023-24 FY 2022-23
Water intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) 0.7 1.0
(Total water consumption/Revenue from Operations adjusted for PPP) Parameter Unit Diesel Generator
Gas Engine Stack Gas Engine Stack DG set Stack
(DG) set Stack
Water intensity in terms of physical output [(KL)/Full Time Employee (FTE)] per annum 40.4 48.6
NOx mg/Nm3 54 186.8 17.73 34.6
Notes: Sox mg/Nm3 - 30 20.19 36.3
a. Above water consumption quantities is actual consumption as per monthly invoices raised by third parties. Particulate Matter (PM) mg/Nm3 20 46.3 32.55 45.3
b. Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the Carbon Monoxide (CO) mg/Nm3 13 82.4 13.1 33.3
external agency Non-Methane hydrocarbon (NMHC) mg/Nm3 15 28 12.9 42.2
Yes, Assurance conducted by TUV SUD South Asia Pvt. Ltd. Persistent Organic Pollutant (POP) - - - - -
c. b. The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published for the year 2024 by Volatile Organic Compounds (VOC) - - - - -
International Monetary Fund for India which is 22.4. Hazardous Air Pollutants (HAP) - - - - -
d. FTE are the Permanent employees reported in Section A. IV. 20. Of this report.
Notes:
4. Provide the following details related to water discharged: a. DG stack emissions and Gas engine stack emissions assessed for quality at Noida location by Newcon Consultants and Laboratories which is
a government approved laboratory.
Parameter FY 2023-24 FY 2022-23
Water discharge by destination and level of treatment (in kiloliters) b. DG stack emissions assessed for quality at Mumbai (registered office) location by Spectro SSA Labs P.L. which is a National Accreditation
Board for Testing and Calibration Laboratories (NABL) accredited testing laboratory.
i) To Surface water - -
c. FY 2022-23 air emissions (other than GHG emissions) are restated for unit and source of stack.
- No Treatment - -
- With treatment – please specify level of treatment - - d. During the reporting period monitoring of indoor air quality was conducted at all our thirteen-office premises as per American Society of
Heating, Refrigerating and Air conditioning Engineers (ASHRAE) & Occupational Safety and Health Association (OSHA) guidelines.
ii) To Groundwater - -
e. Ambient Air quality and ambient noise level monitoring carried out at Noida office location as per National Ambient Air Quality Standards
- No Treatment - -
(NAAQS), 2009, by Newcon Consultants and Laboratories.
- With treatment – please specify level of treatment - -
iii) To seawater - -
- No Treatment - -
- With treatment – please specify level of treatment - -

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7. Provide details of greenhouse gas emissions (Scope 1 and Scope 2 emissions) and its intensity, in the following format: Parameter FY 2023-24 FY 2022-23

Parameter Unit FY 2023-24 FY 2022-23 Waste intensity per rupee of turnover 0.011 0.004
(Total waste generated/Revenue from operations)
Total Scope 1 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, Metric tons of CO2 5,468.82 7,071.09
SF6, NF3, if available) equivalent (MT Waste intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) 0.000495 0.000178
CO2e) (Total waste generated/Revenue from operations adjusted for PPP)
a. CO2 tCO2e 4,922.07 - Waste intensity in terms of physical output MT/Employees (FTE) per annum 0.030 0.009
b. CH4 tCO2e 12.43 - For each category of waste generated, total waste recovered through recycling, re-using or other recovery
operations (in metric tons)
c. N2O tCO2e 2.61 -
Category of waste - -
d. HFC tCO2e 531.71 -
(i) Recycled 54.6 15.6
Total Scope 2 emissions MT CO2e 11,464.69 12,347.01
(Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available) (ii) Reused - -
Total Scope 1 and Scope 2 emission intensity per rupee of turnover tCO2e/` 0.0000002068 0.0000002523 (iii) Other recovery operations - -
(Total Scope 1 and Scope 2 GHG emissions/Revenue from operations) Total 54.6 15.6
Total Scope 1 and Scope 2 emission intensity per rupee of turnover adjusted tCO2e/` (PPP) 0.0000000092 0.0000000113 For Each category of waste generated, total waste disposed by nature of disposal method (in metric tons)
for Purchasing Power Parity (PPP)
(Total Scope 1 and Scope 2 GHG emissions/Revenue from operations adjusted for Category of waste
PPP) (iv) Incineration - -
Total Scope 1 and Scope 2 emission intensity in terms of physical output - Full (tCO2e)/FTE 5.5 5.6 (v) Landfilling 36.2 16.9
Time Employee (FTE)
(vi) Other disposal operations - -
Notes: Total 36.2 16.9
a. Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the Notes:
external agency
a. Waste quantities derived from annual disposal manifests, certificates issued by recyclers and internal record keeping process.
Yes. Independent assurance conducted for total Scope 1 and Scope 2 (MT CO2e) through external agency BDO India LLP. Emission intensity
data assurance conducted by TUV SUD South Asia Pvt. Ltd. b. Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the
external agency
b. The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published for the year 2024 by International
Monetary Fund for India which is 22.4. Yes, Assurance conducted by TUV SUD South Asia Pvt. Ltd.

c. FTE are the Permanent employees reported in Section A. IV. 20. Of this report. c. The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published for the year 2024 by International
Monetary Fund for India which is 22.4.
8. Does the entity have any project related to reducing Greenhouse gas emissions? If yes, then provide details.
d. FTE are the Permanent employees reported in Section A. IV. 20. Of this report.
Response: In FY 23 and FY 24 energy saving measures were taken by ZEEL team at its premises, which is replacement of old Uninterrupted

Power Supply (UPS) units and Air Handling Unit (AHU) with high energy efficient latest technology systems. In this process, the energy saving e. NA – Not applicable
measures adopted were heat loss reduction, automation of power factor with power supply corporation authorities and optimization of Air-
cooling System (ACS). It is anticipated that a significant reduction in purchased electricity consumption in subsequent years can be observed. 10. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your
company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to
9. Provide details related to waste management by the entity, in the following format:
manage such wastes.
Parameter FY 2023-24 FY 2022-23 Response: Waste management practices are being implemented at all our office premises. The daily generated waste from the premises

Total waste generated (in metric tons) has been properly segregated for further disposal. Green production guidelines are being implemented at all our production bases, which
includes e-waste disposal through external partners. Also, employees are encouraged to avoid the use of paper and single-use plastic or
Plastic waste (A) 7.7 - minimize usage in case of absolute necessity.
E-waste (B) 6.3 -
11. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere
Bio-medical Waste (C) NA -
reserves, wetlands, biodiversity hotspots, forests coastal regulation zones etc.) where environmental approvals/clearances are
Construction and demolition waste (D) NA -
required, please specify details:
Battery waste (E) 10.89 -
Response: Our offices are in government approved premises and do not fall in/around ecologically sensitive areas.
Radioactive waste (F) NA -
Other, Hazardous waste please specify, if any (G) 12. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws, in the current
i. Used/Waste oil 0.0024 0.43 financial year.
Response: None.
Other Non-Hazardous waste generated (H). Please specify if any. (Break-up by composition i.e. by
materials relevant to the sector)
13. Is the entity compliant with the applicable environmental law/regulations/guidelines in India, such as the Water (Prevention and
i. Canteen waste/wet waste/Food waste 36.15 31.9 Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment protection act and rules thereunder (Y/N). If
ii. Metal waste 1.4 - not, provide details of all such non-compliances, in the following format:
iii. Waste paper 28.3 - Response: Yes. ZEEL is compliant with the applicable environmental laws/regulations/guidelines in India.
iv. STP Sludge 0.001 0.23
Total waste (A + B + C + D + E + F + G + H) 90.7 32.1

168 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 169


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Leadership Indicators Parameter FY 2023-24 FY 2022-23


1. Water withdrawal, consumption and discharge in areas of water stress (in kiloliters): - No Treatment - -
For each facility/plant located in areas of water stress, provide the following information: - With treatment – please specify level of treatment - STP - 75 KLD,
primary, secondary,
(i) Name of the area – and tertiary
As per National Compilation on dynamic Ground Water Resources of India, 2023, about 3 water stress zones have been identified where 4 treatment.
ZEEL offices are located.
*Wastewater treatment at Jaipur office is in builder’s STP.
List of water stress regions No. of ZEEL offices Note: Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the
Bangalore City 2 external agency
Jaipur Urban 1 Yes, Assurance conducted by TUV SUD South Asia Pvt. Ltd.
Guindy, Chennai 1
2. Please provide details of total Scope 3 emissions & its intensity, in the following format:
(ii) Nature of operation – Parameter Unit FY 2023-24 FY 2022-23
- Tech Centers at Bangalore city, Total Scope 3 emissions MT CO2e 41,319.35 27,504.88
(Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
- Studio and admin office at Jaipur Urban,
Total Scope 3 emissions per rupee of turnover tCO2e/` 0.00000050 0.00000036
- ZEE Tamil office at Guindy, Chennai.
Note:
(iii) Water withdrawal, consumption and discharge in the following format:
Indicate if any independent assessment/evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency
Parameter FY 2023-24 FY 2022-23
Yes. Independent assurance conducted for Scope 3 emissions (MT CO2e) through external agency BDO India LLP. Emission intensity data assurance
Water withdrawal by sources (in kiloliters) conducted by TUV SUD South Asia Pvt. Ltd.
i) Surface water - - 3. With respect to the ecologically sensitive areas reported at Question 11 of Essential Indicators above, provide details of significant
ii) Ground water - - direct & indirect impact of the entity on biodiversity in such areas along-with prevention and remediation activities.
iii) Third Party water 22,551.14 - Response: Not applicable
iv) Seawater/desalinated water - - 4. If the entity has undertaken any specific initiatives or used innovative technology or solutions to improve resource efficiency, or
v) Other - - reduce impact due to emissions/effluent discharge/waste generated, please provide details of the same as well as outcome of such
Total volume of water withdrawal (in kiloliters) (I + ii + iii + iv + v) 22,551.14 - initiatives:
Total volume of water consumption (in kiloliters) 22,551.14 - Response: ZEEL has taken energy saving measures at one of its office locations, which includes replacement of old AHU and UPS units with

Water intensity per kiloliters of turnover (Total water consumption/Revenue from operations) KL/Rs 0.00000028 - energy efficient units. These measures have been taken during the last 2 years.

Water discharge by destination and level of treatment (in kiloliters) 5. Does the entity have a business continuity and disaster management plan? Give details in 100 words/web link.
i) To Surface water - - Response: Yes, the business continuity and disaster management process in ZEEL supports the strategic objective of the organization, protects

business interest, and proactively strengthens the organization’s ability to effectively respond to internal and external threats and enable
- No Treatment - - seamless, continued delivery of critical business operations, in the event of any disruption. ZEEL has a Disaster Recovery Playout located in
- With treatment – please specify level of treatment - - Mumbai to provide emergency Playout of key channels which capture up to 80% of the Ad revenues. These include 18 channels operating on
the Asiasat-7 satellite. The action plan which gets activated under Disaster conditions is well documented under the DR Plan of the Broadcast
ii) To Groundwater - - Operations. This covers all scenarios of failure including Satellite failures.
- No Treatment - - ZEEL has Emergency Preparedness Plans (EPP) for disasters such as earthquake, floods, cyclones etc. The plan outlays the responsibilities of
- With treatment – please specify level of treatment - - action owners, plan description including precautions to be taken, evacuation procedures and post incident action plan which would need to be
followed at locations facing the emergency scenario.
iii) To seawater - -
The critical business functions maintain BCP plans that is updated once in twelve months or on a need basis. The framework identifies business
- No Treatment - - impact of loss/interruption or disruption and determines appropriate continuity strategy for the same. The associated potential risks are identified,
- With treatment – please specify level of treatment - - assessed and appropriate response is devised to handle respective risks.
iv) Sent to third parties - - ZEEL’s innovative operating model rolled out in response to the COVID-19 disruption is a fully location agnostic thus enabling employees to work
remotely, while retaining the same high rigor in operations, governance and security. The fully distributed nature of this model is better suited to
- No Treatment - - ensure business continuity.
- With treatment – please specify level of treatment Wastewater - ZEEL’s OTT platform, ZEE5 leverages the high availability of systems has been achieved through multiple availability zones. Critical services have
discharged from been deployed in multiple regions. The system code is stored and backed-up using the industry standard version control system with access
ZEEL offices are provided on need-to-know basis. Databases are backed up both incrementally and through snapshots. Multi-CDN strategy has been deployed
treated at builder’s for network redundancy. The above plan has resulted in reducing the risk impact and it has been agreed to operate with the current reduced risk
Sewage Treatment profile, instead of a full DR immediately.
Plant (STP).
6. Disclose any significant adverse impact to the environment, arising from the value chain of the entity. What mitigation or
v) Other - Jaipur office -STP
Treated water adaptation measures have been taken by the entity in this regard.
is recycled in a Response: None
flushing system.
7. Percentage of value chain partners (by value of business done with such partners) that were assessed for environmental impacts.
Response: None
170 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 171
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PRINCIPLE 7 5. Job creation in smaller towns – Disclosed wages paid to persons employed (including employees or workers employed on a
Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent. permanent or non-permanent/on contract basis) in the following locations as % of total wage cost:

Essential Indicators: Location FY 2023-24 FY 2022-23


Rural 0 0
1. a. Number of affiliations with trade and industry chambers/associations.
Response: 2 Semi-urban 0 0
Urban 10.4 9.2
b. List the top 10 trade and industry chambers/associations (determined based on the total members of such body) the entity
Metropolitan 89.6 90.8
is a member of/affiliated to.
Note - Locations are categorized as per RBI classification system – rural/semi-urban/urban/metropolitan)
Sr. No. Name of the trade and industry chambers/associations Reach of trade and industry chambers/associations (State/National)
1. Broadcast Audience Research Council India (BARC) National Leadership Indicators:
2. Indian Broadcasting & Digital Foundation (IBDF) National 1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact Assessments (Reference:
Question 1 of Essential Indicators above).
2. Provide details of corrective action taken or underway on any issues related to anti-competitive conduct by the entity, based on
Details of Negative social impact identified Corrective action taken
adverse orders from regulatory authorities.
Not Applicable
Response: None

Leadership Indicators: 2. Provide the following information on CSR projects undertaken by your entity in designated aspirational districts as identified by
government bodies:
1. Details of public policy positions advocated by the entity:
S. No. State Aspirational District Amount Spent (K)
Frequency of Review by Board
Sr. Public policy Method resorted for such Whether information available Web Link, if
(Annually/Half yearly/Quarterly/Others- 1. Uttar Pradesh Bahraich, Balarampur and Shravasti 3.23 Cr*
No. advocated advocacy in public domain? (Yes/No) available
please specify)
Nil Note: A total of C 7 Cr was allocated, out of which C 5.87 Cr (C 0.91 Lakh in FY 2022, C 1.36 Cr in FY 2023 and 3.23 Cr in FY 2024) has been spent,
remaining amount shall be disbursed in FY 25.

PRINCIPLE 8 3. a. Do you have a preferential procurement policy where you give preference to purchase from suppliers comprising
Businesses should promote inclusive growth and equitable development. marginalized/vulnerable groups? (Yes/No):
Essential Indicators: Response: No

1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the current financial b. From which marginalized/vulnerable groups do you procure?
year. Response: Not applicable

Whether conducted Results c. What percentage of total procurement (by value) does it constitute?
SIA
Date of by Independent communicated in
Name and brief details of project Notification Relevant web link Response: Not applicable
Notification external agency public domain (Yes/
No.
(Yes/No) No)
4. Details of the benefits derived and shared from the intellectual properties owned or acquired by your entity (in the current
"Prashanthi Bala Mandir Trust" – The Nil NA Yes Yes https://assets.zee.
funding was utilized to construct part com/wp-content/ financial year), based on traditional knowledge:
of a school building and to provide uploads/2024/07/29113220/
Sr.
scholarships to 350 girls studying in 6th Impact-Assessment-PBT.pdf Intellectual Property based on traditional knowledge Owned/acquired (yes/No) Benefit shared (yes/No) Basis of calculating benefit shared
No.
– 12th standard.
Not applicable
NA – Not applicable
5. Details of corrective actions taken or underway, based on any adverse order in intellectual property related disputes wherein
2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity. usage of traditional knowledge is involved:
Response: Not applicable
Name of authority Brief of case Corrective action taken
3. Describe the mechanisms to receive and redress grievances of the community. Not applicable
Response: Our engagement with communities is through our CSR partners, who share the challenges/difficulties faced by the communities in

their respective projects. Grievances if any received are resolved as per our partner’s expertise in line with our CSR policy. 6. Details of beneficiaries of CSR Projects:

4. Percentage of input material (inputs to total inputs by value) sourced from suppliers: Sr. Number of persons benefited from % of beneficiaries from vulnerable
CSR project
No. CSR project and marginalized groups
FY 2023-24 FY 2022-23 1. Livelihood Project – Phase 2 664 90%
Directly sourced from MSMEs/small producers 23 5
Notes:
Directly from within India 96 97
a. Indian Administrative Fellowship, End Ultra Poverty, Bal Raksha Bharat Livelihood, RMNCH Phase 2, Villagenama and Jigyasa University are
ongoing CSR projects approved by the Board for FY 2023-24 and will be implemented in the coming financial years.

172 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 173


CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

b. Women, children and people with economically marginalized section are the main vulnerable groups identified. 6. Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of essential services;
c. Beneficiary count arrived based on the progress reports and emails received from partners. cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty/action taken by regulatory
authorities on safety of products/services.
PRINCIPLE 9 Response: ZEEL has received seven Instances of “Data Subject Requests” from consumers towards exercising their rights in accordance with

Businesses should engage with and provide value to their consumers in a responsible manner. privacy regulations for the FY2023-24. ZEEL as an organization is cognizant of user’s privacy and security concerns and has Implemented
robust Privacy Program which is In line with International Privacy regulations. Some of the Initiatives are as follows - A detailed privacy notice
Essential Indicators: is presented to the users prior to collecting their personal data and sufficient controls have been Implemented to safeguard the data. A
dedicated team is in place to address Data Subject Rights In accordance with applicable regulation.
1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.
Response: We are committed to meet our viewers expectation, hence a robust mechanism which allows our viewers to get in touch with
 7. Provide the following information relating to data breaches:
us either through feedback forms or email ids are provided on our channel pages. There are responses or feedbacks are received from (a) Number of instances of data breaches: 0
shows, auditions, participation, fan mail, distribution, submission of concepts, and film/music rights. We have systems in place so that we
can answer to viewer’s responses within 48 hours of receipt of response. This ensures that we stay engaged with our viewers and it helps (b) Percentage of data breaches involving personally identifiable information of customers: NA
build trust of viewers. We also have online grievance submission form for our viewers on our website. For any complaint with respect to any
content on any television channel of ZEE or ZEE5 viewers can submit grievances online which are handled by our Grievance Redressal officer (c) Impact if any of the data breaches: NA
(GRO) separately.
Leadership Indicators:
2. Turnover of products and/services as a percentage of turnover from all products/service that carry information about: 1. Channels/platforms where information on products and services of the entity can be accessed (provide web link, if available).
Particulars As a percentage to total turnover Response: Details of our product and services can be checked at our website https://www.zee.com/products-platforms-landing/.
Environmental and social parameters relevant to the product Not applicable
2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.
Safe and responsible usage Not applicable Response: ZEEL operates in media and entertainment industry and its product or services include general entertainment content which

Recycling and/or safe disposal Not applicable reaches its viewers through linear channels or its streaming service ZEE5. While safe and responsible usage does not apply in ZEEL’s business
context, it has adequate messaging built in its content and services to inform and educate its viewers about the content they consume, as
3. Number of consumer complaints in respect of the following: applicable. Some of these examples include:

- A detailed terms of usage for ZEE5 viewers is available at https://www.zee5.com/termsofuse


FY 2023-24 FY 2022-23
Pending - In the case of movies, a certificate issued by Central Board of Film Certification (CBFC) which indicates the category of audiences
Pending allowed to watch movie as per their age is shown at the beginning of the movie. These categories are “U” (unrestricted public exhibition),
Received resolution Received
Remarks resolution Remarks “A” (restricted to adult audiences), “UA” (unrestricted public exhibition subject to parental guidance for children below the age of twelve)
during the year at end of during the year
at end of year and “S” (restricted to specialized audiences such as doctors or scientists).
year
Data privacy (Data subject privacy 7 0 NA 4 1 The pending - And for the linear content on TV channels appropriate disclaimer notice is displayed for the source of contents if it is based on historical
requests) issue on 31 events, true events, fiction, etc. The disclaimers are displayed in local language on regional TV channels for better understanding of the
Mar 2023 was viewers about the content of the show.
resolved on 03
Apr 2023. - Health warnings such as Anti-tobacco are displayed during the streaming of movies or TV shows as embedded message of the content.
The details for
the period Sep 3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.
2022 to Mar Response: ZEEL is not involved in directly providing essential services.
2023.
Advertising 0 NA NA 0 NA NA 4. Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/No/Not
Applicable) If yes, provide details in brief. Did your entity carry out any survey with regard to consumer satisfaction relating to the
Cyber-security 0 NA NA 0 NA NA
major products/services of the entity, significant locations of operation of the entity or the entity as a whole? (Yes/No)
Delivery of essential services NA NA NA NA NA NA
Response: Yes. ZEEL strictly follows guidelines of Ministry of Information and Broadcasting (MIB) for the content it produces or broadcasts,

Restrictive Trade Practices 0 NA NA 0 NA NA before it’s viewed by end users. The disclaimers for shows and certificates issued by CBFC for movies are displayed before streaming
Unfair Trade Practices 0 NA NA 0 NA NA the content.
Other 8,344 0 NA 11,566 0 NA

NA – Not applicable

4. Details of instances of product recalls on account of safety issues:


Number Reasons for recall
Voluntary recalls Not applicable
Forced recalls

5. Does the entity have a framework/policy on cyber security and risks related to data privacy? (Yes/No) If available, provide a web-
link of the policy.
Response: Yes. Information Security Policy and Privacy Policy is available on our website. The web-links of this policies are Information

Security Policy and Privacy Policy

174 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 175


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TÜV SÜD South AsiaPvt. Ltd. 373-374, Udyog Vihar Phase-II, Sector-20 Gurgaon 122016 Tel.: +91 0124

Independent Limited Assurance Statement to Zee Entertainment Enterprises Limited on their Annual
Business Responsibility and Sustainability Report for the Financial Year 2023-24
Page2of4
Introduction and Engagement

Zee
TÜVEntertainment Enterprises
SÜD South AsiaPvt. Limited
Ltd. 373-374, Udyog(ZEEL) ZEEL/theTel.:
Vihar Phase-II, Sector-20 Gurgaon 122016 +91 0124) assigned TÜV SÜD South Asia Pvt.
Company -3:2019 for GHG
Ltd. ( TÜV SÜD ) to conduct the independent assurance on the Sustainability performances and parameters disclosed in their Annual Emissions.
Independent Limited Assurance Statement to Zee Entertainment Enterprises Limited on their Annuallar Scope and boundary of assurance
(SEBI/HO/CFD/CMD-2/P/CIR/2021/562) dated 10th May 2021) for the financial year ended March 31, 2024; comprising the BRSR against
Business
the assurance criteria to a limitedResponsibility
level of assuranceandand Sustainability Report for
at materiality of professional the Financial
judgement Year
of the verifier 2023-24
using AA1000AS v3 Type 2
Assurance, Guidance Note
Introduction and Engagement on BRSR format as contained in Annexure- sustainability performance for the period April 1, 2023, to March 31, 2024.
on The validation and verification were carried out by a multidisciplinary team including assurance practitioners, engineers, environmental and
Zee Entertainment Enterprises Limited (ZEEL) ZEEL/the Company ) assigned TÜV SÜD South Asia Pvt.
social experts of TÜV SÜD in the months of July 2024 for 15 locations presence across the India including corporate office. TÜV SÜD
Ltd. ( TÜV SÜD ) to conduct the independent assurance on the Sustainability performances and parameters disclosed in their SEBI, Annual
has identified and selected 2 sites as samples for verification:
and Greenhouse Gas (GHG) Protocol - A Corporate Accounting and Reporting Standard. lar
(SEBI/HO/CFD/CMD-2/P/CIR/2021/562) dated 10th May 2021) for the financial year ended March 31, 2024; comprising the BRSR against I. Zee Kolkata Branch Office, Mediasiti Building 10th floor
Reporting period:
the assurance Aprilto01astlimited
criteria of 2023 to of
level March 31st ofand
assurance 2024
at materiality of professional judgement of the verifier using AA1000AS v3 Type 2 II. Zee Corporate Office Mumbai, Marathon Futurex office
Assurance, Guidance Note on BRSR format as contained in Annexure- Assurance Methodology
on
ZEEL is responsible for the preparation of the BRSR and for maintaining effective internal control over the data and information disclosed. We conducted a review and verification of data collection, collation and calculation methodologies, and a general review of the logic of
The content of the Reports and their presentation are the sole responsibilities of the Management of the Company. The Company inclusion/omission of relevant information/data in the Report. Our review process included:
SEBI,
Management is alsoGas
and Greenhouse responsible for the-design,
(GHG) Protocol implementation,
A Corporate Accounting and
and maintenance of internal controls relevant to the preparation of the
Reporting Standard. Guidance Note on BRSR.
Reports, so that it is free from material misstatement. Verification of the content as well as context and application of the Report content, and principles, and the quality of
Reporting period: April 01st of 2023 to March 31st of 2024
ZEEL is responsible for ensuring that its business operations and activities comply with the applicable statutory and regulatory requirements. information presented in the Report over the reporting period.
The Reports and disclosures have been approved by and remain the responsibility of ZEEL. Interacted and Interviewed with the departmental heads and concerned personnel, external stakeholders at selected branch
office at Kolkata and corporate teams at Mumbai to understand the process for collecting, collating, and reporting as per
ZEEL is responsible for the preparation of the BRSR and for maintaining effective internal control over the data and information disclosed.
requirement of AA1000AS v3 Type 2 Assurance and Guidance Note on BRSR.
TheSÜD
TÜV content of the Reports and their presentation are the sole responsibilities of the Management of the Company. The Company
Responsibility Review of the sustainability initiatives, practices, on ground establishment, implementation, maintenance, and performance
Management is also responsible for the design, implementation, and maintenance of internal controls relevant to the preparation of the described in the Report.
TÜV SÜD, in performing assurance work on the BRSR in accordance with our engagement with ZEEL, is responsible for carrying out an
Reports, so that it is free from material misstatement. Assessment of the BRSR reporting mechanism and consistency with the reporting criteria
assurance engagement and to provide independent assurance on the sustainability performance and information of the BRSR indicators.
ZEEL is responsible for ensuring that its business operations and activities comply with the applicable statutory and regulatory requirements. Assessment of appropriateness of various assumptions, estimations and thresholds used by ZEEL for data analysis.
Our responsibility is to express a limited assurance opinion on the Identified Sustainability Information based on the procedures we have Reviewing & confirming that the calculation criteria have been appropriately applied in line with the procedures outlined in
The Reports and disclosures have been approved by and remain the responsibility of ZEEL.
performed and the evidence we have obtained on the annual BRSR Report set out in the subject matter paragraph, as disclosed in the the criteria and review procedures to support the logicality of the data & information incorporated.
report, as per the requirement of AA1000AS v3 Type 2 Assurance in accordance with the SEBI requirement. Review of data collection and management procedures, and related internal controls.
TÜV SÜD Responsibility
The data is verified on a sample basis, the responsibility for the authenticity of data lies with the reporting organization. Reporting Assessment of appropriateness of various assumptions, estimations and thresholds used by ZEEL for data analysis
TÜV SÜD, in
Organization performing assurance
is responsible work
for archiving the on the BRSR
related in aaccordance
data for with our engagement with ZEEL, is responsible for carrying out an
limited period. Verification of the fact that no material distortion has been done at any stage.
assurance engagement and to provide independent assurance on the sustainability performance and information of the BRSR indicators. Confirmation of the fulfilment of the requirement of AA1000AS v3 Type 2 Assurance and Guidance Note on BRSR.
ing ZEEL.
Our responsibility is to express a limited assurance opinion on the Identified Sustainability Information based on the procedures we have Our Assurance engagement covers the aspects of sustainability performance disclosures demonstrated and presented by the ZEEL in the
Assurance
performedLevel & Criteria
and the evidence we have obtained on the annual BRSR Report set out in the subject matter paragraph, as disclosed in the BRSR (as per Annexure 1 of the SEBI circular (SEBI/HO/CFD/CMD-2/P/CIR/2021/562) report as mentioned below:
report, asWe
perapplied
the requirement of AA1000AS v3 Type 2 Assurance
the criteria in accordance
for information with the
and indicators SEBI
of the requirement.
BRSR Report with respect to the reporting Section A: General Disclosures
The dataperiod from April
is verified on a1,sample
2023 tobasis,
Marchthe
31, responsibility
2024 for the authenticity of data lies with the reporting organization. Reporting Section B: Management and Process Disclosures
The isAssurance
Organization engagement
responsible for archivingwas
theconducted in for
related data linea with theperiod.
limited requirements of the Assurance Standard AA1000AS v3 Type 2 Section C: Principle Wise Performance Disclosure; Our Subject Matter Experts have verified the Key indicators and leadership
Assurance. indicators which are published in the ZEE BRSR Report
ing ZEEL.
Principles- as per Annexure 1 of the SEBI circular (SEBI/HO/CFD/CMD-2/P/CIR/2021/562) dated Key Indicators Leadership
Assurance Level & Criteria 10th May 2021 Indicators
Principle 1: Businesses should conduct and govern themselves with integrity, and in a manner that is 1,2,4,5,6,8 1,2
We applied the criteria for information and indicators of the BRSR Report with respect to the reporting ethical, transparent, and accountable.
period from April 1, 2023 to March 31, 2024 Principle 2: Businesses should provide goods and services in a manner that is sustainable and safe. 1,2,4
The Assurance engagement was conducted in line with the requirements of the Assurance Standard AA1000AS v3 Type 2 Principle 3: Businesses should respect and promote the well-being of all employees, including those in 1,2,3,4,5,6, 1,2,3,4,5
Assurance. their value chains. 7,8,9,10,11,
12,13,14
Principle 4: Businesses should respect the interests of and be responsive to all its stakeholders. 1,2 1,2
PAN No.: AABCT0716G Registered Office: Corporate Office:
TAN No.: MUMT09385F TÜV SÜD South Asia Pvt. Ltd. TÜV SÜD South Asia Pvt. Ltd. Principle 5: Businesses should respect and promote human rights 1,2,3,4,5,6, 1,2,3,4
Gurgaon GSTIN: 06AABCT0716G1ZR TÜV SÜD House, Solitaire, 4th Floor, www.tuv-sud.in
ITI Road, Aundh, 7,8,9,10,11
Maharashtra GSTIN:27AABCT0716G1ZN Off Saki Vihar Road,
Saki Naka, Andheri (East), Pune 411007, India. Principle 6: Businesses should respect and make efforts to protect and restore the environment 1,3,4,5,6,7, 1,2,4,5,6,7
CIN No.: U74220MH1999PTC121330 8,9,10,12,13
Mumbai 400072, India.

176 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 177


PAN No.: AABCT0716G Registered Office: Corporate Office:
TAN No.: MUMT09385F TÜV SÜD South Asia Pvt. Ltd. TÜV SÜD South Asia Pvt. Ltd.
Gurgaon GSTIN: 06AABCT0716G1ZR TÜV SÜD House, Solitaire, 4th Floor, www.tuv-sud.in
CORPORATE OVERVIEW STATUTORY REPORTS FINANCIAL STATEMENTS

Page4of4

interpretation errors and these errors have been corrected. Therefore, in accordance with the AA1000AS for a Type 2, moderate level
Page3of4 assurance engagement, TUV SUD concludes that the sustainability data, parameters, information and indicators presented in the Report is
Page4of4
reliable and acceptable. In our view, the Report meets the requirements.
Principles- as per Annexure 1 of the SEBI circular (SEBI/HO/CFD/CMD-2/P/CIR/2021/562) dated Key Indicators Leadership interpretation errors and these errors have been corrected. Therefore, in accordance with the AA1000AS for a Type 2, moderate level
10th May 2021 Indicators Impact:
assurance Weengagement,
observed andTUV assessed that the ZEEL
SUD concludes that has well-defined procedures
the sustainability to routinely
data, parameters, monitor and measure
information indicatorstheir sustainability
presented impact,is
in the Report
Principle 7: Businesses, when engaging in influencing public and regulatory policy, should do so in a 1,2 1 and theyand
reliable have skilled subject
acceptable. In ourmatter
view,experts whomeets
the Report are driving the sustainability effectively and efficiently. During verification we did not come
the requirements.
manner that is responsible and transparent.
across any such instances or issues where we found anything which has impact on the ecosystem and well as the neighboring infrastructure.
Principle 8: Businesses should promote inclusive growth and equitable development. 1,3,4,5 2,3,6 Impact: Wethe
observed that the ZEEL has well-defined procedures to routinely monitor and measure their sustainability impact,
In our view, Reportand assessed
meets the requirements.
Principle 9: Businesses should engage with and provide value to their consumers in a responsible 1,3,5,6,7 1,2,3,4 and they have skilled subject matter experts who are driving the sustainability effectively and efficiently. During verification we did not come
manner. Consistency
across any suchandinstances
comparability:
or issuesThe information
where in the
we found Reportwhich
anything is presented in aon
has impact consistent and comprehensive
the ecosystem method.
and well as the Thus, infrastructure.
neighboring the principle
of
In consistency
our view, theand comparability
Report meets theisrequirements.
satisfactory.
Inherent Limitations and Exclusions
Our Independence,
Consistency Ethical Requirements
and comparability: and Quality
The information Control
in the Report is presented in a consistent and comprehensive method. Thus, the principle
There are inherent limitations in an assurance engagement, including, for example, the use of judgement and selective testing of data.
Accordingly, there are possibilities that material misstatements in the sustainability information of the Reports may remain undetected. of consistency and comparability is satisfactory.
Our team comprising multidisciplinary professional, have complied with independence policies of TÜV SÜD, which address requirements of
AA1000AS for a TypeEthical
Our Independence, 2 moderate level assurance
Requirements engagement,
and Quality in the role as independent Verifier. TÜV SÜD states its independence and
Control
TÜV SÜDhave relied on the information, documents, records, data, and explanations provided to us by ZEEL for the purpose of our review.
impartiality and confirms that there is "no conflict of interest" regarding this assurance engagement. In the reporting year, TÜV SÜD did not
The Assurance scope excludes the following: Our team
work withcomprising
ZEEL on multidisciplinary
any engagement professional,
that couldhave complied the
compromise with independence
independence policies of TÜV SÜD,
or impartiality of ourwhich address
findings, requirements
conclusions, andof
Our engagement did not include an assessment of the adequacy or the effectiveness of ZEEL
AA1000AS for a Type
recommendations. TÜV2 SÜD
moderate levelinvolved
was not assurance
in theengagement,
preparationinofthe
anyrole as independent
content or data included in TÜV
Verifier. SÜD states
the Report, itsfor
except independence
this assuranceand
impartiality
statement. and confirms that there is "no conflict of interest" regarding this assurance engagement. In the reporting year, TÜV SÜD did not
related issues and not even ZEEL strategy for sustainability.
work with ZEEL on any engagement that could compromise the independence or impartiality of our findings, conclusions, and
During the assurance process, TÜV SÜD TÜV SÜD maintainsTÜV
recommendations. complete impartiality
SÜD was towards
not involved anypreparation
in the individuals interviewed during
of any content the assurance
or data included inengagement. We have
the Report, except for complied with
this assurance
were interviewed as a part of the BRSR Report verification engagement. statement.
Review of the economic performance indicators included in the Report which we have been informed of by the Company, is TÜV SÜD maintains complete impartiality towards any individuals interviewed during the assurance engagement. We have complied with
derived from the Company's audited financial records only.
Statement of Independence, Impartiality and Competence
The Company's statements describe expression of opinion, belief, inference, aspiration, expectation, aim of future intention.
TÜV SÜD South Asia Pvt. Ltd is an independent professional services company that specializes in Health, Safety, Social and
Any disclosures beyond those specified in the Scope section above. Environmental management services
Statement of Independence, including
Impartiality andassurance with over 150 years history in providing these services.
Competence
Data and information falling outside the defined reporting period.
No
TÜVmember of the Asia
SÜD South assurance teamishas
Pvt. Ltd an aindependent
business relationship
professional ZEEL, its
withservices directorsthat
company or Managers
specializesbeyond that of
in Health, verification
Safety, Socialand
and
Conclusion assurance of sustainability data and reporting. We have conducted this assurance independently and we believe there to have been no
Environmental management services including assurance with over 150 years history in providing these services.
Based on the scope of this assurance engagement, the key indicators and leadership indicators, sustainability performance indicators conflict of interest.
No member of the assurance team has a business relationship with ZEEL, its directors or Managers beyond that of verification and
reported in this BRSR, we conclude that this report provides a fair and factful representation of the material topics, related strategies, and TÜV SÜD has implemented a Code of Ethics across the business to maintain high ethical standards among staff in their day-to-day business
assurance of sustainability data and reporting. We have conducted this assurance independently and we believe there to have been no
meets the overall content and quality requirements. activities.
conflict of interest.
TÜV SÜD has evaluated the requirement in context of requirements of Assurance Standard AA1000AS v3 Type 2 Assurance and in
.Based on the methodology/procedures we have adopted and performed; no deviations TÜV SÜD has implemented a Code of Ethics across the business to maintain high ethical standards among staff in their day-to-day business
Attestation,
have observed that causes us to believe that the information subject to the limited assurance engagement was not prepared in lieuof the activities.
requirement. We found that the information and date provided in all the sections and principles are consistent and adequate with regards to
the reporting criteria of the BRSR. Attestation,
Based on the scope of our review, our conclusions are outlined below:

Governance, leadership and supervision: The top management commitment, business model to promote inclusive growth, action and
Dr. Ashish Rawat, Technical Reviewer
strategies, focus on services, risk management, protection and restoration of environment, and priorities are represented adequately.
Head-Environment, Social & Sustainability Advisory Services
Stakeholder Inclusiveness: We have not identified any discrepancies in this aspect. Internal Stakeholder& External Stakeholders TÜV SÜD South Asia Pvt. Ltd.
identification and engagement is carried out by ZEE on a periodic basis to bring out key stakeholder concerns as material aspects of 374, UdyogRawat,
Dr. Ashish Vihar Phase II, Sector
Technical -20, Gurugram, Haryana-122016, India
Reviewer
significant stakeholders. Head-Environment,thSocial & Sustainability Advisory Services
Date: September
TÜV SÜD 16 ,Pvt.
South Asia 2024Ltd.
Materiality: The materiality assessment process has been carried out, based on the requirements of the as per GRI 2021, considering
374, Udyog Vihar Phase II, Sector -20, Gurugram, Haryana-122016, India
aspects that are internal and external to context of the organization. The Report fairly brings out the aspects and topics and its
respective boundaries of the diverse operations of ZEE in our view, the Report meets the requirements. Date: September 16th, 2024
Responsiveness: We believe that the responses to the material aspects are fairly defined and captured in the report, In our view, the
Report meets the requirements.

Completeness: The Report has fairly disclosed the General and Specific Standard Disclosures including the Disclosure on Management
Approach, monitoring systems and sustainability performance indicators as prescribed in the Standards in accordance with the Core
requirement, hence in our view the Report meets the requirements.

Reliability: Most of the data and information was verified by the assurance team at sites as well as corporate office and found
appropriate. Some inaccuracies in the data identified during the verification process were found to be attributable to transcription and

178 PRUDENCE & RESILIENCE ANNUAL REPORT 2023-24 179

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