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General and specific purposes of communication

Communication serves five major or general purposes:

- to inform

- to express feelings

- to imagine

- to influence

- to meet social expectations

 The broad goal of the communication, such as to inform, persuade,


entertain, or motivate

Specific purposes of communication

 The precise action that the communication will take to achieve the
general purpose, such as to inform a specific audience about a specific
topic

Two general reasons in providing information:

 Shallow reason lack of depth in knowledge, reasoning, emotions, or


character
 Profound reason showing a deep understanding of serious matters
— move person into action

Communication in Local and Global settings


 Local communication refers to communicating within one's local
area using a shared local language or common language.
 Global communication involves connecting people across
geographical, political, economic, social, and cultural divides.

Communication Models
Models of communication provide visual representation of the difference
aspects of a communication situation

 Linear - one way process of communication — one direction — focus


on the speaker

Main elements : Channel (medium), Sender (transmit), Receiver


(decodes/ interpret)
1. Aristotle's Model of communication - more persuasive
communication

- focus on the sender (only active member) passes to the receiver (audience)
passive

Main elements

• ethos defines the credibility of the speaker

• pathos connect the speaker to audience through different emotions

• logos signifies logic

5 components : speaker, speech, occasion, target audience, effect

2. Lasswell's model of communication - transmission of a message


with the effect as the result

Main elements

• Sender who created the message

• Message what did they say

• Channel what channel did they use

• Receiver to whom did they say it

• Effect what effect it have on the receiver

5 components : communicator, message, medium, audience/receiver, and


rffect

3. Shannon - Weaver model of communication - mathematical


communication concept — a linear, one-way process

Main elements

• Sender

• Encoder

• Channel

• Decoder

• Receiver
4. Berlo’s S-M-C-R model of communication - a linear model of
communication that suggests communication is the transfer of information
between 4 basic steps or key elements

Main elements

• Sender (source)

• Message

• Channel

• Receiver

 Interactive - two way process of communication with feedback -


internet based and mediated communication — feedback within
interactive communication models is not simultaneous, but rather slow
and indirect.

Main elements

• Sender

• Message

• Receiver

• Feedback

• Field of experience represents a person’s culture, past experiences, and


personal history

1. Osgood - Schramm model of communication - circular model of


communication, in which messages go in two directions between
encoding and decoding
 there is no difference between a sender and a receiver. Both parties
are equally encoding and decoding the messages.

3 main principles of communication

1. Communication is circular — Individuals involved in the


communication process are changing their roles as encoders and decoders.

2. Communication is equal and reciprocal — Both parties are equally


engaged as encoders and decoders.
3. The message requires interpretation — The information needs to
be properly interpreted to be understood.

3 process of communication

• encoding — decoding — interpreting

2. Westley and Maclean model of communication - communication


process does not start with the source/sender, but rather with environmental
factors

9 crucial components (disregard)

1. Environment (X),

2. Sensory experience (X¹),

3. Source/Sender (A),

4. The object of the orientation of the source (X²),

5. Receiver (B),

6. The object of the orientation of the receiver (X³),

7. Feedback (F),

8. Gatekeepers (C), and

9. Opinion leaders.

 Transaction - limited time — dynamic communication models —


communicators create shared meaning in a dynamic process.

Roles of this models : Social — Relational — Cultural contexts

Barriers to effective communication : Noise

Main elements

• Encoding

• Decoding

• Communicators

• The message

• The channel
• Noise

1. Barnlund's transactional model of communication - circular


process and a multi-layered feedback system between the sender and the
receiver, both of whom can affect the message being sent

Main elements

• Encoding

• Decoding

• Communicators

• The message

• The channel

Barnlund differentiates between

• Public cues (environmental cues),

• Private cues (person’s personal thoughts and background)

▪ Behavioral cues (person’s behavior, that can be verbal and nonverbal)

2. Dance's Helical Model of communication - circular process that


gets more and more complex as communication progresses

In summary:
 Linear models — Mainly used in marketing, sales, and PR, in
communication with customers, these models view communication as
a one-way process.
 Interactive models — Used in internet-based and mediated
communication, they refer to two-way communication with indirect
feedback.
 Transactional models — The most complex models of communication,
which best reflect the communication process

Levels of Communication
• Verbal communication - oral or written

• Physical

• Auditory - you learn when you listen


• Emotional - happiness, anger, sadness

• Energetic

2 forms of communication

1. Interpersonal - communication between two or more — how we relate


to others

Elements : Verbal — Listening — Written — Non-verbal

2. Intrapersonal - communication within one self — how we relate to


oneself

This level of communication occurs when we’re:

- Thinking

- Writing/Journaling

- Reading

- Listening

- Dreaming

- Talking to others

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