Industrial Washer Extractors

Programming
Washer Management Software
Trace-Tech

Original Instructions
Keep These Instructions for Future Reference.
CAUTION: Read the instructions before using the machine.
(If this machine changes ownership, this manual must accompany machine.)

www.alliancelaundry.com Part No. D1937ENR1

November 2017
Table of Contents

Licence Agreement................................................................................. 6

Introduction........................................................................................... 7
Replacement Parts.......................................................................................... 7
Customer Service............................................................................................7

Safety Information..................................................................................8

Application.............................................................................................9

Application Setup................................................................................. 10
Washing Machine......................................................................................... 10
Wash Computer............................................................................................ 10

System Requirements............................................................................11

Application Installation.........................................................................12
Software Installation (CD-ROM, Download)...................................................12
Updating the Software...................................................................................13
USB BUS Adapter Installation....................................................................... 16

PC Application..................................................................................... 18
Opening the PC Application...........................................................................18
Using the Application....................................................................................18
Understanding the Trace-Tech Structure..........................................................18
Communication Settings................................................................................18
Local Connection...................................................................................... 18
Dial-Up Connection...................................................................................19
Internet Connection................................................................................... 19
Setting Up Machine Operation....................................................................... 19
Using the Machine Setup Editor to Create a New Setup................................ 19
Using the Machine Setup Editor to Edit an Existing Set-up........................... 21
Programmable Options.............................................................................. 23
Reading Existing Machine Set Up Data....................................................... 27
Writing Machine Set Up Data.....................................................................28
Other Machine Editor Functions................................................................. 28
Copying Machine Setup (Networked Machines Only)...................................28
Using the Advanced Toolbox......................................................................30

© Copyright 2017, Alliance Laundry Systems LLC

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the expressed
written consent of the publisher.

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 Setting Up Wash Programs............................................................................ 31
Using Wash Program Editor....................................................................... 31
Copying Wash Programs................................................................................37
Washer Monitoring....................................................................................... 39
Scan Network........................................................................................... 39
Monitor Network.......................................................................................40
Messaging................................................................................................ 40
RTC Synchronization.................................................................................41
Data Explorer............................................................................................41
Report Creation............................................................................................ 50
Programs - Print Wash Program Report....................................................... 50
Program Statistics - Print Wash Program Usage Statistics..............................51
Error Log - Print Washer´s Basic Error Log................................................. 53
Event Log - Print Washer´s Enhanced Event Log..........................................54
Location Related Settings.............................................................................. 54
Appearance Settings.................................................................................. 54
Program Editor Settings............................................................................. 55
Machine Identification Settings...................................................................56
Monitoring Settings................................................................................... 57
Network Types..........................................................................................57

Basic Troubleshooting and Diagnostics..................................................60

General Communication................................................................................ 60
Traceability.................................................................................................. 60

Communication Cables......................................................................... 61
USB RS485 Converter NANO Code SP529102 for Microprocessor Graphitronic,
Easy Control, MCB-FC, MCB-EC.............................................................. 61
USB RS485 Converter FTDI, Code SP553409 for Microprocessor Graphitronic,
Easy Control, MCB-FC, MCB-EC.............................................................. 61
USB RS485 Converter NANO, Code SP529102 For Microprocessor Xcontrol and
Xcontrol Plus............................................................................................ 62
USB RS485 Converter FTDI, Code SP553409 for Microprocessor Xcontrol and
Xcontrol Plus............................................................................................ 62
USB RS485 Converter NANO, Code SP529102 for Configuration WI-FI Module
................................................................................................................ 63
USB RS485 Converter FTDI, Code SP553409 for Configuration WI-FI Module...
63

Modification and Configuration............................................................64

Machine Modification for Connection of Trace-Tech Communication Cable...... 64
Washing Machines 7 kg / 14 lb / 65 L - 55 kg / 125 lb / 520 L....................... 64
Washing Machine 120 kg / 275 lb / 1200 L.................................................. 64
Hygienic Barrier Washing Machines 26 kg / 57 lb / 265 L - 66 kg / 146 lb / 663
L.......................................................................................................... 64
Hygienic Barrier Washing Machines 70 kg / 154 lb / 700 L - 180 kg / 397 lb /
1800 L.................................................................................................. 64
Programmer Modification..............................................................................65
Configuration for Microprocessor MCB-FC.................................................... 65

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 Configuration for RTC (Real Time Clock).......................................................65
Configuration for Microprocessor Graphitronic............................................... 66

Technical Support.................................................................................67

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 Licence Agreement

Licence Agreement
By installing this software you agree to the following provi- from defects in materials and workmanship. Alliance Laundry
sions. If you do not agree with these provisions, return the Systems will replace defective media or documentation or correct
software and all materials included with the software within substantial software errors at no charge, provided you return the
thirty (30) days. item to Alliance Laundry Systems within 90 days of the date of
delivery. If Alliance Laundry Systems is unable to replace defec-
Alliance Laundry Systems LLC (hereinafter “Alliance Laundry
tive media or documentation or correct substantial software er-
Systems”) hereby licenses this software to you under the follow-
rors, Alliance Laundry Systems will refund the license fee. These
ing terms and conditions.
are your sole remedies to any breach of warranty. Except as spe-
This agreement supersedes all prior agreements, proposals, and cifically provided above, Alliance Laundry Systems makes no
representations between you and Alliance Laundry Systems re- warranty or representation, either expressed or implied, with
garding all Alliance Laundry Systems Software products. respect to this software or documentation, including their
quality, performance, merchantability, or fitness for a partic-
Customer agrees that aspects of the licensed materials, including
ular purpose.
the specific design and structure of individual programs, consti-
tute trade secrets and/or copyrighted material of Alliance Laun- Because software is inherently complex and may not be com-
dry Systems. Customer agrees not to disclose, provide, or other- pletely free of errors, you are advised to verify your work. In no
wise make available such trade secrets or copyrighted material in event will Alliance Laundry Systems be liable for direct, indi-
any form to any third party without the prior written consent of rect, special, incidental, or consequential damages arising out
Alliance Laundry Systems. Customer agrees to implement rea- of the use or inability to use the software or documentation li-
sonable security measures to protect such trade secreets and cense.
copyrighted material. Title to Software and documentation shall
The warranty and remedies set forth above are exclusive and
remain solely with Alliance Laundry Systems.
in lieu of all others, oral or written, express or implied. No Al-
STANDARD USE LICENSE liance Laundry Systems dealer, distributor, agent or employee is
authorized to make any modification or addition to this warranty.
YOU MAY:
Some states do not allow the exclusion or limitation of implied
• Use this software on any compatible computer, provided the
warranties or limitation of liability for incidental or consequential
computer is owned by you the licensee. This includes com-
damages, so the above limitations or exclusions may not apply to
puters located in branch offices that support and manage laun-
you.
dry equipment.
U.S. GOVERNMENT RESTRICTED RIGHTS
YOU SHALL NOT:
RESTRICTED AND LIMITED RIGHTS. Use, duplication, or
• Use, copy, or transfer copies of this software except as provid-
disclosure by the Government is subject to restrictions as set off
ed in the License Agreement.
in FAR § 52.277-14 (June 1987) Alternate III(g)(3)(June 1987),
• Alter, merge, modify or adapt this software in any way, in- FAR § 52.277-19 (June 1987), or DFARS § 52.277- 7013(c)(1)
cluding disassembling or decompiling or reverse engineering. (ii)(June 1988), as applicable, Contractor/ Manufacturer is Alli-
• Loan, rent, lease, or sublicense this software or any copy. ance Laundry Systems LLC, Shepard Street, Ripon, WI 54971.
This license is effective until terminated. It may be terminated by GENERAL
you by destroying the software media and all copies. It will ter-
minate automatically if you fail to comply with any of the terms Should you have any questions concerning this License, write to
of this License Agreement, and on any such termination you will Software License Agreement, Alliance Laundry Systems LLC,
destroy the software media and any back-up copies. Shepard Street, Ripon, WI 54971.

Alliance Laundry Systems retains all rights not expressly granted.

Nothing in this License Agreement constitutes a waiver of Alli-
ance Laundry Systems' rights under the U.S. Copyright laws or
any other federal or state law.
LIMITED WARRANTY
Alliance Laundry Systems warrants that the software will sub-
stantially conform to published specifications and to the docu-
mentation, provided that it is used on the computer hardware and
with the operating system for which it was designed. Alliance
Laundry Systems also warrants that the documentation are free

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 Introduction

Introduction
Replacement Parts
If literature or replacement parts are required, contact the source
from which the machine was purchased or contact Alliance Laun-
dry Systems at +1(920)748-3950 for the name and address of the
nearest authorized parts distributor.

Customer Service
For technical assistance, contact your local distributor or contact:
Alliance Laundry Systems
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
U.S.A.
www.alliancelaundry.com
Phone: +1(920)748-3121
Ripon, Wisconsin

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 Safety Information

Safety Information

WARNING
TO MINIMIZE THE RISK OF FIRE, ELECTRIC SHOCK,
SERIOUS INJURIES TO PEOPLE OR DAMAGE TO
PROPERTY, PLEASE READ AND OBSERVE THE
FOLLOWING INSTRUCTIONS:
C011

• This manual version is an original English version. Without

the original version these instructions are not complete. Be-
fore installation and operation at the machines read complete
instructions thoroughly which means the following manuals:
"Programming manual", "Installation/Operation/Maintenance
manual". Follow the instruction written in manuals and keep
the manuals in a proper place by the machine for later use.
• The manufacturer reserves the right to change the manuals
without previous notice. All stated information is only for in-
formative purpose and must be considered as general. It is not
possible to present all the specific data of the software and
setup.
• The machine can be modified for Trace-Tech cable connec-
tion only by a qualified service technician who is familiar
with the machine and with valid safety methods to be fol-
lowed during machine modification. A qualified service tech-
nician who performs this modification takes full responsibility
for the assembly. Manufacturer / Supplier does not bear any
responsibility for machine modification and for a possible in-
jury of the operator or damage on property related to the ma-
chine modification for Trace-Tech cable connection.
• The manufacturer is not responsible for any problems that
should occur at the installation or use (misuse) of the Trace-
Tech software on the PC, laptop or other informatics equip-
ment.
• Before installation disconnect the machine power supply.
When the main switch is off, the inlet terminals of the switch
are still under current.
• To minimize the risk of fire, electric shock, serious personal
injury or property damage, check the machine before its ad-
justment to prevent the presence of any devices or electric
wires inside the machine in the spot of the hole drilling.
• Communication cable, memories and RTC (real time clock)
must be connected according to Programming manual, in ac-
cordance with the local valid norms and connection must be
executed by qualified persons with the relevant valid compe-
tence.

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 Application

Application

Trace-Tech Application is a management tool as assistance for a

Bio-contaminiation control System at laundries and hospitals.
Trace-Tech Application has been developed especially to visual-
ize and save wash process data in an informatics system or regis-
tered on paper.
Trace-Tech Application contains functions to ensure that the
wash cycle is completed correctly.
• Program name
• Step / bath type
• Time
• Temperature
• Water level
• Chemicals / supply outputs and soap compartments
• Agitation speed
• Drain type and duration
• Spin duration and speed
On select controls, the Trace-Tech Application allows to create
reports and graphs with personalised header. Each wash cycle and
Batch is traceable by a unique ID number. A RTC (real time
clock) is provided with the Trace-Tech Application set and stores
Date and Time.

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 Application Setup

Application Setup
Washing Machine
During communication with a PC, the washing machine must be
connected with communication cable to the PC. Refer to Com-
munication Cables for more info about communication cable.
The wash cycle data is send from washing machine to PC where
it is stored on harddisk. Plug On RTC (real time clock) maintains
Date and Time.

Wash Computer
A unique communication address must be set at the Configura-
tion Menu so that each wash computer will respond separately.
By default, the communication address is 255.
If Traceability function is required, it must be turned on at the
Advanced Menu.
• "Traceability" function must be turned on.
• "Traceability Store PC" or "Traceability Store DAQ" must be
turned on.
NOTE: If "Traceability Store PC" is used, the machine
must be connected to a PC via network or through a
USB to RS4685 convertor.
NOTE: "Traceability Store DAQ" must be cleared often.
To clear it, connect the machine to a PC and download
the stored data.
At the Running-Status screen can be monitored if there is com-
munication between wash computer and PC available.

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 System Requirements

System Requirements

The Trace-Tech Application has the following minimum recom-

mended PC requirements:
• Windows 2000 SP4 or later
• CPU 1.5GHz or better
• 512MB RAM
• 50MB free space on hard drive
• Serial port (RS232) - present on models outside of North
America or USB port (depends on used bus adapter)

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 Application Installation

Application Installation
Software Installation (CD-ROM,
Download)
1. Insert the installation CD in the CD-ROM or DVD drive of
your computer or download the software from Parts Connec-
tion (the download link is located in your model´s Related
Literature section).
2. If Trace-Tech Application does not start up automatically,
double-click the file “ Trace-Tech_setup.exe” on the installa-
tion CD.
NOTE: The installer will try to locate if a previous
version is still installed. If it is, you will be prompted
to remove the previous version. Follow the
onscreen instructions.

Figure 2
4. Once Microsoft.Net Framework 2.0 installation is finished,
you will be informed about result.

Figure 1

The LMS Setup Wizard window appears.

3. Trace-Tech software requires installed Microsoft.Net Frame-
work 2.0. If it is not installed yet, installer will ask you to
confirm its installation.

Figure 3
5. Installer can detect if you have used previous version of
Trace-Tech Application and your settings are available. It will
ask you if you want to preserve these settings. If you would
like to, please check the checkbox and then select from drop-
downlist your last used version.

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 Application Installation

9. From the Choose Install Location page, select a destination

folder and click the Install button. The Completing the LMS
Setup Wizard page appears.

Figure 4 Figure 7
6. Then proceed to finish Trace-Tech installation. 10. From the Completing the LMS Setup Wizard page, to Finish
7. From the LMS Setup Wizard window, click the Next button. installation and run the LMS Application, click the Finish
The License Agreement page appears. button. The LMS Application opens.

Figure 5
8. From the License Agreement page, select the I Accept the Figure 8
terms in the License Agreement radio button and click the
Next button. The Choose Install Location page appears.
Updating the Software
1. Click Settings.

Figure 6

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Application Installation

Figure 9
2. The Global settings menu is displayed. To see if a software
update is available, click Check for update. The update availa-
bility is listed in the Check for update section.

Figure 12
5. After the software download is complete, close the LMS soft-
ware.
Figure 10 6. Navigate to the software update download. Double-click
3. To download the software update, click Download update. the .zip file to open it and then double-click the .exe file.

Figure 11
4. From the window that asks what should be done with the soft-
ware update download, click Save as.

Figure 13

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 Application Installation

Figure 14 Figure 16

7. If prompted with a security warning, click Run Anyway. 9. When asked if the previous version of the LMS software ver-
sion should be removed, click Yes.

Figure 17
10. When notified that the previous software version has been re-
moved, click OK.

Figure 15
8. When asked to confirm the removal of the previous software
version, click OK.

Figure 18
11. From the LMS Setup Wizard, click Next to begin the new
software version’s installation.

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Application Installation

Figure 21
14. After the installation has been completed, click Finish.
Figure 19
12. Accept the License Agreement and click Next.

Figure 22

Figure 20
13. Select that the data and settings from the previous installation
should be preserved and click Next.

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 Application Installation

USB BUS Adapter Installation

NOTE: USB bus adapter installation guides for several
operating system versions can be found on FTDI web-
site: http://www.ftdichip.com/Documents/Install-
Guides.htm.
Generally speaking, when USB adapter is first plugged into com-
puter, the operating system will ask for drivers, which can be
found on installation CD in directory "USBDrivers". If the PC is
connected to the Internet, you will be prompted to download the
drivers. The drivers can also be downloaded from Parts Connec-
tion (the download link is located in your model´s Related Litera-
ture). The USB bus adapter will create virtual serial port with the
description "USB Serial Port", which should be set on the Trace-
Tech Application communication settings page (refer to Commu-
nication Settings). The port can be configured in Windows De-
vice Manager (can be displayed by right-clicking on "My Com-
puter" icon, select "Properties" item, system information window
opens, select tab "Hardware", click on button "Device manag-
er..."). Find the item "Ports (COM and LPT)", and item "USB Se-
rial Port (COMx)", where x is number of virtual serial port.

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 PC Application

PC Application
Opening the PC Application
Double-click the Trace-Tech Software icon on your desktop or,
under your PC’s start menu, click All Programs and then under
the Trace-Tech menu click Trace-Tech.

Using the Application

Trace-Tech application window is divided into several areas:
First is column of buttons on the left. It is possible to access dif-
ferent areas of interest from there, like machine set-up manage-
ment, program management etc.
Depending on what button in left column is selected, appropriate
page in middle area of window activates. In this area all tasks are
done.
Last area is on top of the window, where channel through which
Trace-Tech will communicate with machines are selected.

Figure 24

Communication Settings
Local Connection
Figure 23
The Local connection tab configures local connections, i.e., ma-
Understanding the Trace-Tech Structure chines connected directly to the PC with a cable.

The first time the application is open, the first page which ap- The Local connection port drop-down menu lists available serial
pears is the Home page. From this page it is possible to navigate ports of the PC to which the washer network connects.
to other functions included in Trace-Tech easily. Functions are The Timeout selection specifies the amount of time before the
grouped together by purpose (for example, program manipula- Trace-Tech Application reports the “Washer not responding” er-
tion, set-up management, reports, etc.), and Trace-Tech activates ror.
the functions after a user clicks on the appropriate underlined
link.

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 PC Application

Figure 25
Dial-Up Connection
The Dial-up connection tab configures settings for communica-
tion over dial-up.
Figure 27
The Modem port drop-down menu lists serial ports of the com-
puter. The user must select the one to which the modem is con- Setting Up Machine Operation
nected.
The Modem baud rate automatically fills in when a Modem port Machine set-up operations can be done in two ways: through a
is selected. very simple function for set-up copying without editting settings;
or through a full featured set-up editor.
The Dialing timeout (in seconds) selection specifies the time for
which the application waits for the modem to answer a call. Using the Machine Setup Editor to Create a New
Setup
The Timeout selection specifies the amount of time before the ap-
plication reports the “Washer not responding” error. This value NOTE: This is typically done when useing the Trace-
should be significantly longer than for local connection since mo- Tech Software to created a new machine set up file.
dems can introduce some extra delays.
1. From the left navigation menu, select Machine Setup. The
Copy Set-up active window appears.

Figure 26
Internet Connection
The Internet connection tab configures the Trace-Tech Applica-
tion settings as both internet client and server.
For the Client Settings option, the timeout value should be set de-
pending on network speed.
For the Server Settings option, the port must be configured to
which the client must connect, as well as the authentication pass-
word, which the client must know to be able to connect to server.
The Start server on application startup checkbox should be select-
ed to enable the automatic start of the server after the Trace-Tech
Application starts. The Start server and Stop server buttons
should be used if the checkbox is not selected.

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PC Application

Figure 29

The Create new machine setup pop-up window appears.

Figure 28
2. From the Machine set-up Menu, select the Edit option. The
Edit machine setup active window appears.
NOTE: Be sure to use Edit instead of Copy. Copy
dous not allow modification of set-up files but can
be used to copy and upload to another machine of
the same type.
3. From the Edit machine setup Toolbar, click on the New op-
tion.
Figure 30
4. In the Name textbox, type in the desired name for the ma-
chine. If the name is left empty, it will be created automatical-
ly from the machine model.
5. From the Controller board version drop-down menu, select
the control that corresponds with the machine being program-
med. Refer to Table 1 .
6. From the Washer model drop-down menu, select “F1200”.
7. Click the OK button. The Edit machine setup active window
appears with the newly added machine information.

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 PC Application

Control Sellecting

Brand Control

Primus Easy Control Full Control Easy Graphitron- Full Graphitronic X Control X Control Plus
ic
UniMac N/A N/A N/A Micro N/A PROform
Speed Queen N/A N/A N/A Micro QED QED Select
Huebsch N/A N/A N/A Micro N/A HEC200
Ipso N/A N/A N/A Micro Aries Aries_Elite
Lavamac Easy Control Full Control Easy Graphitron- Full Graphitronic X Control X Control Plus
ic

Table 1

Using the Machine Setup Editor to Edit an

Existing Set-up
Once a machine has been created, the machine’s set-up informa-
tion can be edited. Refer to Programmable Options Section for
programmable option details.The Set-up name can be changed at
any time by editing its name in the Name textbox in the upper
right part of the window. The type of machine can also be
changed but the set-up items will all return to the default values
and will have to be reset. The machine setup list is divided into 4
categories: Configuration, Initialization, Advanced and Detergent
Sources.
1. To edit the machine configuration, click on the Configuration
tab. Make any desired changes.

Figure 31
2. To edit the machine initialization, click on the Initialization
tab. Make any desired changes.

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PC Application

Figure 32
3. To edit the machine’s advanced settings, click on the Ad- Figure 33
vanced tab. Make any desired changes.
4. To edit the machine’s detergent sources, click on the Deter-
gent Sources tab. Make any desired changes.

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 PC Application

NOTE: Each detergent can be described by a user de-

fined name and flow speed. If this detergent is used in
a wash program’s step editor then these information
will also be show together with calculated amount of
detergent depending on selected time.

Figure 34
Programmable Options

Programmable Options

Programmable
Segment Option Option Definition Option Range

Wash Step

Table 2 continues...

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PC Application

Programmable Options

Programmable
Segment Option Option Definition Option Range

Prewash Temperature Water temperature 33.8-113°F [1-45°C]

Inlet Water inlet valve selection I1…I8 (Only active selections are available;
Up to six may be selected)
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Wash Temperature Water temperature 33.8-197.6°F [1-92°C]
Inlet Water inlet valve selection I1…I8 (Only active selections are available;
Up to six may be selected)
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Cooldown Temperature Water temperature 33.8-140°F [1-60°C]
RPM Basket revolutions per minute 10-60*
Drain Valve Drain valves opened** 1-2
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment

Table 2 continues...

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 PC Application

Programmable Options

Programmable
Segment Option Option Definition Option Range

Rinse Inlet Water inlet valve selection Cold valves only (Only active selections are
available; Up to six may be selected)
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Extra Rinse Inlet Water inlet valve selection Cold valves only (Only active selections are
available; Up to six may be selected)
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Final Rinse Inlet Water inlet valve selection Cold valves only (Only active selections are
available; Up to six may be selected)
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment

Table 2 continues...

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PC Application

Programmable Options

Programmable
Segment Option Option Definition Option Range

Soak Temperature Water temperature 1-113°F (1-45°C) 33.8-113°F [1-45°C]

Inlet Water inlet valve selection I1…I8
Level Water level 7-80*
RPM Basket revolutions per minute 10-60*
Detergents Detergent pumps turned on 0-99 seconds
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-22.5 hours
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Flush RPM Basket revolutions per minute 10-60*
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0 - 99.5 minutes
Pause Include a pause at the end of the cycle seg- No/Yes
ment
Spray RPM Basket revolutions per minute 10-60*
Drain Valve Drain valves opened** 1-2
Detergents Detergent pumps turned on 0-99 seconds
Pause Include a pause at the end of the cycle seg- No/Yes
ment
No Wash - Skips wash step -
Drain Step
Drain Drain Valve Drain valves opened** 1-2
Time Total segment time 0-15.0 minutes
Extract Drain Valve Drain valves opened** 1-2
RPM Basket revolutions per minute 10-1165*
Time Total segment time 0-15.0 minutes
No Drain - Skips drain step -

Table 2 continues...

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Programmable Options

Programmable
Segment Option Option Definition Option Range

Static Drain Drain Valve Drain valves opened/No cylinder move- 1-2
ment**
RPM Basket revolutions per minute 10-60*
Time Total segment time 0-15.0 minutes
Reversing Drain Valve Drain valves opened** 1-2
Drain
RPM Basket revolutions per minute 10-60*
On Time Agitation time 1-99 seconds
Off Time No agitation time 1-99 seconds
Time Total segment time 0-15.0 minutes
* Values vary depending on machine type.
** Only available on models with both normally open and a normally closed drain valve.

Table 2

Reading Existing Machine Set Up Data

1. From the Edit machine setup toolbar, click the Read button.
The Machine Address pop-up window appears.

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Once the process is over, the machine setup list appears. Refer to
the Using the Machine Setup Editor to Edit an Existing Set-up
Section.
Writing Machine Set Up Data
1. To save changes to the selected machine, from the Edit ma-
chine setup toolbar, click the Write button.The Writing ma-
chine configuration progress window appears during the read-
ing process.

Figure 38
2. The machine has been edited.
NOTE: In the case that it is not possible to write a se-
lected set-up to the machine (i.e., the controller type
doesn’t match), an error message will appear. The ma-
chine type and control type must match.
Other Machine Editor Functions
Set-up appears in a list of set-ups and can be edited as needed.
• New – Creates a new setup file. When creating a new file, the
control and machine type must be specified.
• Duplicate – Creates a copy of the currently selected setup file.
Figure 35
• Delete – Removes the selected setup file.
2. Enter the address of the machine you would like to communi- • Read – Collects and displays all machine settings from a ma-
cate with and click the OK button. The default address is 255. chine connected to the PC through a network or USB to RS45
converter.
• Write – Saves a setup file to a machine connected to the PC
through a network or USB to RS45 converter.
• Import – Opens a machine setup file stored on a machine, PC,
or USB drive.
• Export – Saves a machine setup file to the PC or USB drive.
Figure 36 • Clear Name Cache – Clears the setup file names replacement
pairs list.
The Reading machine configuration progress window appears Clearing Name Cache
during the reading process.
It is possible to associate a missing set-up with an existing one
and this substitution can be remembered in the name cache. This
button clears that cache and erases all substitutions.
Copying Machine Setup (Networked Machines
Only)
1. From the left navigation menu, select Machine Setup. The
Copy Set-up active window appears.
Figure 37

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Figure 40
5. When the settings have been verified, click on the Write tab.
Figure 39 6. From the Write tab active window, select a single machine or
2. From the Read tab, set the Read from machine at address box group of machines by selecting the appropriate radio button
to the address of the machine you would like to copy the set- and filling in the desired addresses.
tings from.
3. When the address is set, click on the Read from machine but-
ton. A progress window appears. When reading is completed,
Trace-Tech automatically moves to the Review tab, where the
set-up can be reviewed.
4. From the Review tab, review the item values for accuracy.

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Figure 42
2. From the Machine Toolbox active window, press the Read In-
formation button. A progress window appears.
Figure 41 3. After the information is read, the Memory structure informa-
NOTE: The list of addresses can consist of single tion appears in the Machine Toolbox active window.
addresses (number between 1 and 255) separated
by commas and/or ranges of address specified with
a dash in between them. For example, a valid list of
addresses could be: 1, 3, 5, 7-13, 15, 20-25.
7. Once the addresses have been chosen, click the Write button.
A progress window appears during the writing process.
Using the Advanced Toolbox
In addition to machine configuration, the toolbox offers some ad-
vanced options. The Advanced Toolbox is related to the DAQ
memory structure and includes Traceability data files. Refor to
the Traceability Viewer Section for details.
Viewing the DAQ Memory Information
1. From the Machine set-up menu, select the Toolbox option.
The Machine Toolbox active window appears.

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Figure 43

Reseting the DAQ Memory Figure 44

1. From the Machine Toolbox active window, press the Reset 2. From the Wash Programs menu select the Edit option. The
data storage memory button. A confirmation dialog box ap- Edit programs active window appears.
pears. 3. From the Edit programs toolbar, select the New option. The
2. From the Confirm dialog box, click the Yes button. the Clear- Create new program group window appears.
ing data storage memory...progress window appears.
3. The DAQ Memory has been reset.

Setting Up Wash Programs

Using Wash Program Editor

The Wash Program Editor can be used to create, edit, read and
write wash programs.
Creating Wash Programs
1. From the left navigation menu, select Wash programs. The
Copy programs active window appears.

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Figure 47

NOTE: If the desired set-up is not available from the

drop-down menu, click the Manage... button to cre-
ate or read a new set-up or to modify its items.

Figure 48
6. To create the new program set, click the OK button. The Edit
programs active window appears with a new empty program
set.

Figure 45
4. In the Program group name textbox, enter a program name.

Figure 46
5. From the Machine set-up drop-down menu, select the ma-
chine set-up for which the program set should be created.

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Figure 49 Figure 50
7. To create a new program for the program set, from the Pro- A new empty program appears in the Programs list.
grams list toolbar, click on the New Program icon. 8. To set the new program’s name and number, click on the new
program. The Program’s information will appear to the right
and can be edited.

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Figure 51 Figure 52
NOTE: Estimated water consumption appears in the NOTE: By default, new steps are Wash steps and
program properties box. This estimation is calculat- are created above the currently selected step. The
ed from levels set in all steps of the program, taking new step is automatically selected when created.
into account the drain parts of steps. This is the to- 10. To change the step type, from the Step type drop-down menu,
tal water consumption for the entire program and select the desired step type.
was measured with an empty cylinder.
9. To add a new step to the program, from the Steps list toolbar,
click on the New Step icon. A new step appears in the Steps
list.

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• Copy -copies selected program to clipboard

• Paste - pastes program from clipboard to program set
• Sort - sorts programs by their number
Steps List

Figure 55

The Steps List toolbar contains the following options:

• New step - creates new step above selected step
• Delete step - removes selected step from program
• Cut - cuts selected step set to clipboard
• Copy - copies selected step to clipboard
• Paste - pastes step from clipboard to program
• Move step up - moves step up in the list (it will be processed
earlier after program’s start)
• Move step down - moves step down in the list (it will be proc-
essed later after program’s start)
Reading Wash Programs
1. From the Edit programs toolbar, click the Read button. The
Machine Address pop-up window appears.
2. Enter the address of the machine you would like to communi-
cate with and click the OK button.

Figure 56
Figure 53
The Reading machine configuration progress window appears
NOTE: Whenever a step type is changed, it reverts during the reading process.
to the default values for that step type.
11. Make any desired changes to the step and continue adding
steps and programs to complete the new program set.
Program List

Figure 57
Figure 54
Once the process is over, the program set tab appears.
The Programs List toolbar contains the following options:
3. On this tab, the set of programs read from the washer can be
• New program - creates new empty program edited. Make any desired changes to the Programs List or
• Delete program - removes selected program from program set Steps List.
• Cut - cuts selected program set to clipboard

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1. Create an empty program set for a different machine type.

2. Open the source program set that is to be copied.
3. From the Programs List toolbar, click the Copy Program icon.
4. Navigate back to the target empty program set tab.
5. From the Programs List toolbar, click the Paste Program icon.
The program set appears in the target program set.

Figure 59

NOTE: If it is not possible to convert the program with-

out the user’s assistance (some ranges are not the
same, etc.), a window requesting verification of conver-
Figure 58 sion of each step appears. The user can change neces-
sary settings and click the OK button to approve each
NOTE: It is possible to read more program sets from step being inserted into the target program.
different machines (or from the same machine) and
work with them simultaneously. Different program sets
appear as tabs in the program editor window and can
be switched between them.
NOTE: Program sets can be saved to disk by clicking
on the Save button in the editor’s toolbar. Program
groups can be also loaded from disk by clicking on the
Open button.
NOTE: Program sets need machine set-ups that they
are created for. Machines et-ups are not saved with
program sets and must be transferred by export/import
function of the setup editor if being moved to another
computer which doesn’t have appropriate machine set- Figure 60
up. If there are more program sets open, it is possible
to select among them by clicking on set’s tab. If pro- Writing Wash Programs
gram set was changed, an asterisk (*) appears next to
1. To write a wash program set to the selected machine, from the
its name. The asterisk will disappear when program set
Program Set toolbar, click the Write button. The Machine ad-
is saved.
dress window appears.
Converting Wash Programs to Different Machine 2. Enter the address of the machine you would like to communi-
Types cate with and click the OK button.

Programs can be converted from one machine type to the other

by copying them through the clipboard.

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Figure 61

The Confirm dialog box appears.

3. Before programs are written, select whether or not the pro-
gram memory in the machine should be cleared. The Writing
machine configuration progress window appears during the
reading process.

Figure 64

NOTE: For some set-ups are some items applicable,

thus they are visible, for other are not, and then they
are hidden.
Figure 62 Copying Wash Programs
4. The machine’s wash program set has been edited.
1. From the left navigation menu, select Wash programs. The
NOTE: In the case that it is not possible to write a se- Copy programs active window appears.
lected set-up to the machine (i.e., the controller type
doesn’t match), an error message will appear.
Program Step Properties
When program step is selected, step properties are displayed.
Step properties consist of actual step properties and of properties
of drain phase. Contents of step properties box depends on type
of step and machine set-up.

Figure 63

Program’s names and numbers can be changed in program prop-

erties box.

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Figure 65 Figure 66
2. From the Read tab, set the Read from machine at address box 4. When the settings have been verified, click on the Write tab.
to the address of the machine you would like to copy the set-
5. From the Write tab active window, select a single machine or
tings from.
group of machines by selecting the appropriate radio button
3. When the address is set, click on the Read from machine but- and filling in the desired addresses.
ton. A progress window appears showing the scanning and
reading programs process. When completed, Trace-Tech auto-
matically moves to the Review tab, where the programs and
their steps can be reviewed.

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Figure 68
Scan Network
1. From the Washer monitoring menu, select Scan network. The
Scan network active window appears.

Figure 67

NOTE: The list of addresses can consist of single

addresses (number between 1 and 255) separated
by commas and/or ranges of address specified with
a dash in between them. For example, a valid list of
addresses could be: 1, 3, 5, 7-13, 15, 20-25.
6. To clear the machine’s program memory before any program
is written, make sure the Erase all washer’s program before
writing checkbox is selected.
7. Once the addresses have been chosen, click the Write button.
If clearing machine memory is enabled, a window showing
the erasing process appears. When program erasing is finish-
ed, a window showing the writing progress appears.
8. The wash programs have been copied.

Washer Monitoring
If more machines are connected to the network, it is possible to
find them and list all of them in top row of the window.
Figure 69
1. From the left navigation menu, select Washer Monitoring.
The Monitoring active window appears. 2. In the Addresses to be scanned textbox, enter the desired ad-
dress(es).

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NOTE: The list of addresses can consist of single

addresses (number between 1 and 255) separated
by commas and/or ranges of address specified with
a dash in between them. For example, a valid list of
addresses could be: 1, 3, 5, 7-13, 15, 20-25.
3. To erase the current washers list before the scan, make sure
the Erase washers list before scan (otherwise only append lo-
cated machines) checkbox is selected.
4. When the address is set, click on the Start scan button. A
progress window appears. When scanning is complete, each
machine found is represented as a button in the top row of the
window.

Figure 71
Messaging
Messaging subsystem allows machine to send messages when
some important event occurs (e.g. error occurs on the machine).
To use this feature machine has to have Graphitronic controller
board installed and GSM modem connected to it.
With this setup it is possible to select one from two different
kinds of messaging channels: first are text messages (i.e. SMS
messages), the second is e-mail.
For sending text messages there are no special requirements
(standard SIM card for GSM modem with SMS service enabled
is required). User then specifies number of mobile phone which
should receive messages and writes configuration to machine.

Figure 70
Monitor Network
Once all the machines connected to the network are found, the
Figure 72
Monitor Network option can be launched. On this page, the status
of all machines is displayed and updated. It is possible to see
For e-mails it is necessary to have GPRS service enabled for SIM
which machines are working, which are idle and which signal an
card. User then specifies e-mail address which should be used in
error.
„From“ field of e-mail, address to which message should be sent
(„To“ field), GPRS Access Point Name (APN), which is specified
by mobile operator who provides SIM card, SMTP (Small Mail

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Transfer Protocol) server, which is used to send e-mails, and user

name and password for authentication to that SMTP server.

Figure 73
Once all these fields are set, configuration can be written to the Figure 74
machine and washer should be able to send messages when error
condition appears. RTC synchronization window contains two buttons to start and
RTC Synchronization stop the reading of actual machine’s date and time. The middle
button can be used to setup date and time of selected machines to
RTC Synchronization is a useful tool used to synchronize the date date and time of PC.
and time of the machine’s RTC module with the date and time of
The list of machines configured for Traceability is shown. For
the PC.
each machine, it displays the actual value of machine’s date and
time (if communication has been started) and the result of syn-
chronization (if requested).
Data Explorer
The Data Explorer option allows for viewing downloaded or im-
ported data, monitoring to collect Traceability data from wash
machines and synchronizing the wash machine’s RTC date and
time with the PC’s actual date and time.
Traceability data contains information about wash process prog-
ress, step definition, measured values of water level and tempera-
ture and machine errors.
The data can be collected via two different modes:
• Online mode - The application must be connected for the en-
tire wash process to collect all data.
• Offline mode - The data is collected by the machine automati-
cally and can be downloaded at a later time.

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Traceability Viewer

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Understanding the Traceability Viewer Structure

The Traceability viewer shows details of the collected wash proc-

esses. All information is shown in a branch structure.

Figure 78
• The wash process info is marked by three icons:
•
Wash process successful
•
Wash process failed
•
Wash process canceled
Figure 76
Third Level
First Level
• Wash process steps, data and errors
• Wash process group named by wash machine ID or by month
• Step details are marked by icon
(depends on selected type of grouping data)
• • To navigate through steps, use the arrow icons in the upper
A group is marked by the icon right corner.
Second Level
• Wash process details named by wash process ID.
• Wash process collected by online traceability has ID com-
posed from wash machine ID and count of cycles at the start
of wash process (for example, “1_7”).

Figure 77
• Wash process collected by offline traceability has ID com-
posed from wash machine ID, count of cycles at start of wash
process, program number, date and time of wash process start Figure 79
(for example, “5:32-2 5/06/2008 16:01”).

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• Graphs of measured values (water level and temperature) are • Group wash process records by wash machine ID
marked by icon . • Group wash process record by month
• If the wash process is longer than 30 minutes, navigation and Collected data is shown in the branch structure grouped by wash
zoom buttons appear in lower left corner of graph. The middle machine ID (address) or by date.
button switches from all values to 30 minutes parts; side but-
tons allow to list through 30 minutes parts. Importing Old Traceability Datafiles

1. From the Traceability data viewer toolbar, select the Import

datafiles icon . The Import old Traceability data files

window appears.

Figure 82
2. If necessary, define the board type by selecting the desired
item from the Board type dropdown menu. The duplicity poli-
cy can also be defined from the Duplicity policy dropdown
menu.

Figure 80
• Errors and warnings are marked by icon .

Figure 81

The viewer’s toolbar offers the following actions:

Figure 83
• Import old traceability datafiles
3. Click the Select Traceability datafiles to import button.
• Refresh wash process report
4. Navigate to the desired datafile to import and click the Open
• Print wash process report
button.
• Remove old wash process records
5. After selecting the desired datafiles, click the Next button.
• Set date based filter for wash process records The import begins

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8. At the end of the import, the result for each datafile is shown.

Figure 84
6. If the board type was not defined, a prompt will appear to se-
lect the board type for the currently imported datafile. Select
the appropriate radio button and click Next. Figure 87
9. To exit, click the Close button.
Refreshing Wash Process Records Tree

A complete list of wash processes can be reloaded from the data-

base by pressing the Refresh icon on the Traceability data

viewer toolbar. The data shown correlates to the selected filter.
Printing Wash Process Report

The wash process report preview is shown after pressing the Print
report icon on the Traceability data viewer toolbar. The report can
then be printed or saved as a PDF or XLS file. This icon is only
active if wash process details are selected.

Figure 85
7. If the duplicity policy was not defined, a prompt will appear
for how to handle the duplicate wash process. Select the ap-
propriate radio button and click Next.

Figure 88

Figure 86

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Figure 89

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Figure 90

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Figure 93
Grouping Wash Process Records by Wash Machine ID or
Month
Figure 91 To change the grouping of the wash process records, select the
Removing Old Wash Process Records Sort by machine ID or Sort by month icon on the Traceability da-
ta viewer toolbar.
1. From the Traceability data viewer toolbar, select the Clear old
wash processes icon . The Wash processes to clear selec-
tion window appears.
2. Select the desired wash processes to clear by choosing a date
from the Select wash processes older than: drop-down menu,
selecting the checkbox next to the wash process(es) or click-
ing on the Select all button.

Figure 94

Figure 95
Traceability Monitor
Traceability monitor performs continuous communication with
machines a downloads Traceability data of wash process if avail-
Figure 92 able.

3. To proceed, click the Delete selected wash processes button. Configuration of wash machines to communicate with can be
done in Trace-Tech Setting, Traceability section (refer to Moni-
Setting Date-Based Filter for Wash Process Records toring Settings).

A date-based filter can be set-up from the menu located under the Each machine to communicate with must have enabled Traceabil-
Records filtering icon on the Traceability data viewer toolbar. ity function and selected “Traceability Report” to “Store DAQ”
(to communicate offline) or “Store PC” (to communicate online).

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Traceability monitor contains two main buttons to start and stop RUN Wash process is running or has been
monitoring and small information panel for each configured ma- finished but door still closed
chine. This panel holds information about machine state, commu-
nication type, status of downloading wash process data or current ERROR Machine is in error state
wash process status.
Table 3
Monitoring of machines is launched by pressing “Start” button.
Example of wash machine info when configured for online
Traceability in RUN and ERROR state:

Figure 99
Figure 96

Each machine is checked if is configured to use Traceability and

is detected mode of communication (online or offline).

Figure 100

Example of wash machine info when configured for offline

Traceability in RUN and ERROR state:
Figure 97

Figure 101
Figure 98

NOCOM Communication with machine could

not been established (machine is
disconnected, turned off or not con-
figured for Traceability communica-
tion) or communication is still being
established
FREE Machine is ready for next wash
process, door open Figure 102

Table 3 continues...

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If machine is configured for offline communication, wash process

data are stored in machine’s memory. When machine gets into
status FREE, Trace-Tech starts to download stored data of wash
processes showing progressbar and percents of downloaded wash
process data. When data of all wash processes have been down-
loaded message “No more data available” is shown:

Figure 103

Figure 106

Figure 104

Report Creation
The Trace-Tech Application supports printing of several types of
reports. Report printing involves reading data from the selected
machine from the Read tab under each menu item, which is then
converted to a report under the Report tab which can either be
printed or saved as a PDF or XLS file.
Programs - Print Wash Program Report Figure 107

Figure 105

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Program Statistics - Print Wash Program Usage Statistics

Machines with appropriate software are able to count how many grams to get program names and water consumption estimation
times each program was run, which is included in this report, checkbox is selected.
along with a water consumption estimation if the Read wash pro-

Figure 108

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Figure 109

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Figure 110

Error Log - Print Washer´s Basic Error Log

The last eight errors are stored in the machine’s persistent memo-
ry. These can be read and listed on this report. The total number
of errors is also included.

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Figure 111
Figure 113
Event Log - Print Washer´s Enhanced Event Log
The Event Log stores more information than the Error Log (last
100 items are read). In order to read only new events, select the
Read new events only checkbox before reading from the washer.

Figure 112

Figure 114

Location Related Settings

Appearance Settings
On the Appearance active window, the temperature units and re-
port page header image and colors can be edited.

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Figure 116

Conversion
The Conversion tab configures automatic program conversion
Figure 115
settings.These settings are applied when a program or program
NOTE: The report page header image is best viewed at step is being copied from one program group to the other.
606 x 38 pixels.
NOTE: To apply new language selection the Trace-Tech
Application must be restarted.
Program Editor Settings
Behavior
The Behavior tab specifies whether or not the program editor is
cleared before reading from the washer.

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20-40. However, if the first level is 15 on the source machine,

will become 20 on the target machine.
Besides the mode of conversion, the parts of the program step
(Step or Drain RPM, water level, liquid detergent sources or inlet
configuration) that should be kept at their default values when
copied can be defined by selecting the desired checkboxes. When
the program step is converted, the step properties which are se-
lected here will remain at their default value.
Machine Identification Settings
The Machine Identification settings are used when the Trace-
Tech Application is running in an environment where machines
with old controllers or old software is used. For such machines,
machine type cannot be determined automatically in some cases
and it is necessary to set the machine type manually based on its
address.

Figure 117

Generally these two program groups can be created for different

machines and features available on the one machine may not be
available on the other. Also limits (such as water levels, tempera-
tures, etc.) may differ from machine to machine. Thus, it is neces-
sary to specify how these differences will be handled during pro-
gram conversion.
There are two basic modes of conversion:
• Proportional mode - in this mode, all values are changed pro-
portionally to their ranges. For example, the water level on a
source machine is within the range of 10-20. While on the tar-
get machine, the same range is 20-30. In the proportional
mode, level 15 on the source machine (with limits 10-20) will
be transformed into the value 25 on the target machine (with
limits 20-30).
• Crop mode - in this mode, the value will not be changed by
conversion if it fits within the target limits; otherwise, it will Figure 118
be changed to the limit which it overcomes. For example, val-
The list of addresses shown in the Machine identification active
ue 25 from a source machine with ranges 10-30 will be trans-
window display which machine is connected to the network with
formed to value 25 on a target machine with a range from

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which address. For each address you are able to select from three • Detailed step information
options: • Measured data values table
• Full control - this setting should be used for machines with • Errors table
capacities below 90 kg / 198 lb / 900 L and made between • Graphs of measured values
years 2003 and mid-2007.
• Full control, 90 kg / 198 lb / 900 L and more - this setting Network Types
should be used for machines with capacities over 90 kg / 198 The Trace-Tech Application can use three network types:
lb / 900 L made between years 2003 and mid-2007.
• Custom - this setting should be used for machines made be- • Local network - machines are connected to local computer
fore year 2003 or special cases when previous settings are not with cable.
working properly. • Dial-up network - machines can have a GSM modem con-
nected to them. It is possible to dial the number assigned to
NOTE: For old machines, the type cannot be deter- this modem and communicate with the machine (or network
mined and must be set manually. of machines, since communication is being broadcasted from
NOTE: For all machines built after mid-2007, the ma- machine with modem to the whole network of machines that
chine type should be determined automatically. are connected.
• Internet - it is possible to set up a network of machines, con-
Monitoring Settings nect it to the computer and star the Trace-Tech software on
the machine to work as a server. Users can then connect to the
computer over the Internet and communicate with machines
connected to it.
Connecting to Dial-up Network
1. From the Network type: drop-down menu, select Dial-up.

Figure 119

Under the Monitoring settings option, the following report op-

tions can be enabled by selecting the checkbox:

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PC Application

Connecting to Internet Network

1. From the Network type: drop-down menu, select Internet.

Figure 120
2. Click the Dial button. The Dial up remote network window
appears. Figure 122
3. Type in or select the phone number of the network which
should be dialed. Click the OK button. 2. Click the Connect button. The Connect to remote system win-
dow appears.
If the remote computer is dialed successfully, the Dial button be-
comes disabled and the Hang up button becomes enabled. 3. Type in or select the address of the target computer, port on
which the server is waiting for incoming connections and the
server’s password. To remember the password in future con-
nections, select the Remember password checkbox. Click the
OK button.

Figure 121
4. To disconnect from the Dial-up Network connection, click on
the Hang up button.

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 PC Application

Figure 123
4. If the connection is established successfully, the Connect but-
ton becomes disabled and the Disconnect button becomes en-
abled.
5. To disconnect from the Dial-up Network connection, click on
the Disconnect button.
NOTE: On the machine, which is configured as a
server, while the client is connected, all controls are
disabled and the screen information about the con-
nection status appears.

Figure 124

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 Basic Troubleshooting and Diagnostics

Basic Troubleshooting and Diagnostics

General Communication
If you are experiencing communication errors, please check the
following:
• Check the communication cable (compare with the schematic
attached to manual).
• Check the connection of the communication cable from the
PC to the washer.
• Ensure that the communication address used in the Trace-
Tech Application is also configured on the washer.
• Check the communication using washer monitor functionali-
ties “Scan network” and “Monitor network”.

Traceability
If you are experiencing traceability errors, please check the fol-
lowing:
• Check the communication cable (compare with the schematic
attached to manual).
• Check the connection of the communication cable from the
PC to the washer.
• Check that traceability is configured to the right machine ad-
dress(es).
• Ensure that the traceability functionality on the wash is turned
on (Advanced > Traceability) and its traceability report option
is configured to either StoreDAQ or Store PC.
• Check the status of communication between the washer and
the Trace-Tech Application on the machine’s status screen
(item PC Comm).

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 Communication Cables

Communication Cables
USB RS485 Converter NANO Code Graphitronic, Easy Control, MCB-FC,
SP529102 for Microprocessor MCB-EC
Graphitronic, Easy Control, MCB-FC,
MCB-EC

1. Into PC USB port

2. Into washing machine
3. Into the next washing machine
4. White
5. Shield
6. Brovn
7. Code: SP520136
8. USB RS485 converter FTDI code: SP553409
9. Cable: code SP341414000303
10. Cable bushing nut: code SP101416
1. Into PC USB port
11. Cable bushing: code SP101406
2. Into washing machine
12. Cable: code SP547075
3. Into the next washing machine
13. Coupling: code SP547074
4. White
5. Shield
Figure 126
6. Brown
7. Code: SP520136
8. USB RS485 converter NANO, code: SP529102
9. Cable: code SP341414000303
10. Cable bushing nut: code SP101416
11. Cable bushing: code SP101406
12. Connect to USB converter symbols: "A" and "B"

Figure 125

USB RS485 Converter FTDI, Code

SP553409 for Microprocessor

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Communication Cables

USB RS485 Converter NANO, Code USB RS485 Converter FTDI, Code
SP529102 For Microprocessor Xcontrol SP553409 for Microprocessor Xcontrol
and Xcontrol Plus and Xcontrol Plus

1. Into PC USB port 1. Into PC USB port

2. Into washing machine 2. Into washing machine
3. Into the next washing machine 3. Into the next washing machine
4. Machines interconnection 4. Machines interconnection
5. Interconnection to rear panel, code SP545237 5. Interconnection to rear panel, code SP545237
6. USB RS485 converter NANO, code: SP529102 6. USB RS485 konvertor FTDI, code: SP553409
7. UTP cable direct connection, length 65.6 ft. [20 m]: code 7. UTP cable direct connection, length 65.6 [20 m]: code
SP547071 SP547071
8. UTP cable direct connection, length 16.4 ft. [5 m]: code 8. UTP cable direct connection, length 16.4 [5 m] : code
SP547072 SP547072
9. Double connect module: code SP547073 9. Double connect module: code SP547073
10. Coupling: code SP547074 10. Coupling: code SP547074
11. Cable: code SP547075
Figure 128
Figure 127

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 Communication Cables

USB RS485 Converter NANO, Code USB RS485 Converter FTDI, Code
SP529102 for Configuration WI-FI SP553409 for Configuration WI-FI
Module Module

1. Into PC USB port

1. Into PC USB port 2. USB RS485 converter FTDI, code: SP553409
2. USB RS485 converter NANO, code: SP529102 3. Cable RS485 - RJ45: code SP545240
3. Cable RS485 - RJ45: code SP545240 4. WI-FI module: code SP547078
4. WI-FI module: code SP547078 5. Coupling: code SP547074
5. Coupling: code SP547074
6. Cable: code SP547075 Figure 130

Figure 129

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 Modification and Configuration

Modification and Configuration

Machine Modification for Connection of Washing Machines 7 kg / 14 lb / 65 L - 55 kg / 125
lb / 520 L
Trace-Tech Communication Cable
On the rear panel drill hole 0.63 in [16 mm]. Pull the communica-
tion cable through this hole and fix the cable bushing. Plug the
WARNING cable connector in the control board of the machine and secure
the cable by cable ties.
THE MACHINE CAN BE MODIFIED FOR TRACE-
TECH CABLE CONNECTION ONLY BY A QUALIFIED Washing Machine 120 kg / 275 lb / 1200 L
SERVICE TECHNICIAN WHO IS FAMILIAR WITH THE
MACHINE AND WITH VALID SAFETY METHODS TO Fix the communication cable to the terminal board by cable ties,
BE FOLLOWED DURING MACHINE MODIFICATION. see Figure 131 . Plug the cable connector in the control board of
A QUALIFIED SERVICE TECHNICIAN WHO PER- the machine and secure the cable by cable ties.
FORMS THIS MODIFICATION TAKES FULL RESPON-
SIBILITY FOR THE ASSEMBLY. MANUFACTURER /
SUPPLIER DOES NOT BEAR ANY RESPONSIBILITY
FOR MACHINE MODIFICATION AND FOR A POSSI-
BLE INJURY OF THE OPERATOR OR DAMAGE ON
PROPERTY RELATED TO THE MACHINE MODIFICA-
TION FOR TRACE- TECH CABLE CONNECTION.
C156

WARNING
TO MINIMIZE THE RISK OF FIRE, ELECTRIC SHOCK, Figure 131
SERIOUS PERSONAL INJURY OR PROPERTY DAM-
AGE, CHECK THE MACHINE BEFORE ITS ADJUST- Hygienic Barrier Washing Machines 26 kg / 57 lb /
MENT TO PREVENT THE PRESENCE OF ANY DEVI- 265 L - 66 kg / 146 lb / 663 L
CES OR ELECTRIC WIRES INSIDE THE MACHINE IN
THE SPOT OF THE HOLE DRILLING. BEFORE DRILL- On the upper part of the washing machine right frame (load side -
ING COVER THE UNITS INSIDE OF THE MACHINE dirty side of the machine) there is a metal plate with cable bush-
SO THAT THE CUTTINGS DO NOT ENTER THE MA- ings for power supply (refer to Installation/Operation/Mainte-
CHINE IN ANY CASE! CHECK AFTER DRILLING AND nance manual, Figure: Placement of components on the machine,
REMOVE POSSIBLE CUTTINGS. pos.19). Drill a hole of ø 0.63 in [16 mm]to the metal plate. Pull
the communication cable through this hole and fix the cable
C169
bushing. Plug the cable connector in the control board of the ma-
chine and secure the cable by cable ties.
WARNING Hygienic Barrier Washing Machines 70 kg / 154 lb /
700 L - 180 kg / 397 lb / 1800 L
MAKE SURE THE CABLE IS LONG ENOUGH ON MA-
CHINE WITH TILTING SO THAT IT CANNOT BE TORN To connect communication cable use any free cable bushing in
DURING TILTING. the control box, refer to Figure 132 . Plug the cable connector in
the control board of the machine and secure the cable by cable
C170
ties.
NOTE: Refer to "WASHING MACHINES 7 kg / 14 lb / 65 L -
55 kg / 125 lb / 520 L", "WASHING MACHINE 120 kg / 275
lb / 1200 L", "HYGIENIC BARRIER WASHING MACHINES
26 kg / 57 lb / 265 L - 66 kg / 146 lb / 663 L", "HYGIENIC
BARRIER WASHING MACHINES 70 kg / 154 lb / 700 L - 180
kg / 397 lb / 1800 L", "PROGRAMMER MODIFICATION" –
are applicable for microprocessor GRAPHITRONIC,
MCB-FC, MCB-EC.

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 Modification and Configuration

Figure 132

Programmer Modification Figure 134

1. Replace the original memory by the new one (position "A").

Configuration for Microprocessor MCB-
2. On the programmer connector (position "B") insert RTC (real
time clock - code SP516835), with battery - code SP102788. FC
3. Connector for communication cable connection ( position
"C"). Main Menu • From Main Menu enter into Ad-
vanced submenu.
Advanced

A:Traceability • Set Traceability Enable to Yes to en-

able Traceability communication
Enable : Yes functionality.

A:Traceability • At next menu item select Store PC

from list of options for Traceability
Store PC Report.

A:Advanced • And then Exit from Advanced sub-

menu. All changes in Traceability
Menu Exit configuration are saved at this point.

Configuration for RTC (Real Time

Figure 133
Clock)
4. Correct position of RTC (real time clock) after insertion into
the programmer. • From „Main Menu“ enter into „Serv-
Main Menu
ice submenu“.
Service

S:Adjust • Find item „Adjust clock?“ and select

it. Press the ENTER button to con-
Clock? firm.

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Modification and Configuration

S:Time • Insert hours, minutes and seconds of

the new time using numeric keys.
Hour: XX • Insert hours. Press the ENTER button
to confirm.

S:Time • Insert minutes. Press the ENTER but-

ton to confirm.
Minute: YY

S:Time • Insert seconds. Press the ENTER but-

ton to confirm.
Second: ZZ

S:Time Set • Confirm new time by pressing the

ENTER button.
XX:YY:ZZ

S:Date • Insert day, month and year of the new

date using numeric keys.
Day: XX • Insert day. Press the ENTER button
to confirm.

S:Date • Insert month. Press the ENTER but-

ton to confirm.
Month: YY

S:Date • Insert year. Press the ENTER button

to confirm.
Year:ZZZZ

S:Date Set • Confirm new date by pressing the

ENTER button.
XX.YY.ZZZZ

Configuration for Microprocessor

Graphitronic
For information on Graphitronics control board consult appropri-
ate programming manual (Advanced menu for Traceability, Serv-
ice menu / Toolbox for RTC settings).

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 Technical Support

Technical Support

If service is required, contact the nearest Authorized Service Cen-

ter. To find the nearest service center, visit us online at
www.comlaundry.com.
If you are unable to locate an authorized service center contact:
Alliance Laundry Systems LLC
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.alliancelaundry.com
Phone: (920) 748-3121
Please have the following information available when you call.
Date Purchased _______________________________
Software Name _______________________________
Software Version _______________________________
PC Operating System _______________________________
PDA Operating System _______________________________

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