What if something happens to my heating system? How can I check that the CM61NG is working?
See the troubleshooting guide below. If you need assistance after this call your installer.
CM61NG Trouble-Shooting Guide
Symptom Possible Cause Remedy
Blank display No batteries Check that the batteries are in the battery compartment and that the
paper tab has been pulled out
Wrong battery orientation Check that the batteries have been installed in the correct orientation
Exhausted batteries Replace batteries
Display shows flashing ‘battery’ Improper battery compartment insertion Remove battery compartment and re-insert
symbol
Batteries need replacing Change batteries as described previously
Display shows ‘flame’ symbol but The heating is not required at this The heat demand is sent to the relay box as a value between 0-100%.
heating does not switch on moment The relay box will adjust the boiler on time to meet this requirement.
That is why the heating will be off sometimes even if the ‘flame’
symbol is displayed. To check if RF system is communicating properly
press the TEMPerature UP button to increase the set temperature a
few degrees above the current temperature. The heating should come
on after a few seconds
Display works but heating does not Boiler switched off Switch the boiler on
switch on (HC60NG LEDs are off or
green one is on)
Wrong electrical connection Call electrical installer to check the boiler and relay box power supply
as well as the connection between the boiler and the relay box
HC60NG red LED is constantly on or RF communication lost due to the Hook the room unit back on the wall bracket or replace the room unit
flashing wrong location of the room unit on the table stand to the position where RF communication was
reliable.
RF communication fault Call installer
NOTE: You can control the boiler manually when the RF communica-
tion is lost:
Press the HC60NG push button to switch the boiler on and off. When
the green LED is on – the boiler is on.
Heating switches on or off too slowly CM61NG not set correctly for your Call installer
or too quickly system
Temperature swings between too hot CM61NG not set correctly for your Call installer
and too cold system
Display show ‘spanner’ symbol Fault in the CM61NG Remove the battery compartment and re-insert it. If the ‘spanner’
symbol does not clear itself in a few minutes call the installer
Warning.
This product and its associated documentation and packaging are protected by various intellectual property rights belonging to Honeywell Inc and its
subsidiaries and existing under the laws of the UK and other countries. These intellectual and property rights may include patent applications,
registered designs, unregistered designs, registered trade marks, unregistered trade marks and copyrights and also include the following UK registra-
tion rights:
UK patent application number 98062207.8
UK registered design numbers 2073334, 2073340 and 2073343.
honeywell
Honeywell Control Systems Ltd. www.honeywell.com/uk/homes.htm
Arlington Business Park
Bracknell, Berkshire RG12 1EB
Tel: 01344 656000
