5. Consumer Behaviour
5. Consumer Behaviour
Module III
Dr Shahid Bashir
Senior Lecturer, Mahindra University
NET, Ph.D.(Economics), Gold Medalist
The Standard Economic Model (SEM)
• When you walk into a shop or look to make a purchase online, you are confronted
with a range of goods that you might buy.
• Of course, because your financial resources are limited, you cannot buy
everything you want. The assumption is that you consider the prices of the
various goods being offered for sale and buy a bundle of goods that, given your
resources, best suits your needs and desires.
3
The Standard Economic Model (SEM)
• The SEM provides a theory of consumer choice which provides a complete
understanding of demand. It examines the trade-offs that people face in their
role as consumers.
• When making trade-offs, there are assumptions that are made about
consumers. These include:
• Buyers are rational (they do the best they can, given their circumstances).
• More is preferred to less (monotonicity).
• Buyers seek to maximise their utility.
• Consumers act in self-interest and do not consider the utility of others.
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The Basis of Choice
• Choices depend on possibilities and preferences.
5
Budget Constraint
Budget Constraint
• A budget constraint describes the limits to consumption choices and depends on the
consumer’s budget and the prices of goods and services.
• Budget set: The budget set represents all possible combinations of two or more
goods that a consumer can purchase given their income and the prices of those goods.
• It includes both the affordable combinations (within the budget) and the
maximum that can be spent.
• In general, the budget set can be written as:
𝑷𝑿 𝑿 + 𝑷𝒀 𝒀 ≤ 𝑰
• Budget line: The budget line is the boundary of the budget set. It represents all
combinations of goods where the consumer is spending their entire income.
and the equation of budget line can be written as:
𝑷𝑿 𝑿 + 𝑷𝒀 𝒀 = 𝑰
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Budget Constraint
• Let’s look at Tina’s budget line:
• Suppose, Tina has $4 a day to
spend on two goods: bottled
water and chewing gum.
• The price of water (Good X) is
$1 a bottle.
• The price of chewing gum
(Good Y) is 50¢ a pack.
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Changes in budget/income
• When a consumer’s income/budget
decreases, consumption possibilities
shrink.
• Budget line shifts towards left
• When a consumer’s income/budget
increases, consumption possibilities
expand.
• Budget line shifts towards right
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Increase in the price of good X (water)
• The price of water has increased from $1
to $2.
• Income $4
• Price of gum 50¢
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Slope of the budget line
• Let’s calculate the slope of the initial
budget line.
• When the price of water is $1 a bottle,
price of a chewing gum pack is 50¢, and
Income $4:
• Slope equals 8 packs of gum divided by
4 bottles of water.
• Slope equals 2 packs of gum per
bottle.
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Slope of the budget line
• Next, calculate the slope of the budget
line when water costs 50¢ a bottle.
• Slope equals 8 packs of gum divided by
8 bottles of water.
• Slope equals 1 pack of gum per
bottle.
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Slope of the budget line
• Finally, calculate the slope of the budget
line when water costs $2 a bottle.
• Slope equals 8 packs of gum divided by
2 bottles of water.
• Slope equals 4 packs of gum per
bottle.
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Slope as an opportunity cost
• The slope of the budget line is also called the marginal rate of
transformation (MRT).
• You can think of the slope of the budget line as an opportunity cost.
• The slope tells us how many packs of gum a bottle of water costs.
• Another name for opportunity cost is relative price, which is the price of one
good in terms of another good.
• A relative price equals the price of one good divided by the price of another good
and equals the slope of the budget line.
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Budget Constraint
A Mathematical Treatment
Budget Constraint*
• Consumption bundle** (x1; x2)
• Prices of the two goods, (p1; p2)
• Consumer’s income, m
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Slope of Budget Line
• The budget line is the set of bundles that
cost exactly m:
p1x1 + p2x2 = m (2)*
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Interpretation of the Slope of Budget Line
• Now note that if he satisfies his budget constraint before and after making the change he
must satisfy:
𝒑𝟏 𝒙𝟏 + 𝒑𝟐 𝒙𝟐 = 𝒎 (5)
and
𝒑𝟏 𝒙𝟏 + 𝒅𝒙𝟏 + 𝒑𝟐 𝒙𝟐 + 𝒅𝒙𝟐 = 𝒎 (6)
𝒎 𝒑𝟐
𝒙𝟏 = − 𝒙𝟐 (4)
𝒑𝟏 𝒑𝟏
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Change the prices of good 1 and good 2 at the same time
• Suppose for example that we double the prices of both goods 1 and 2.
• In this case both the horizontal and vertical intercepts shift inward by a
factor of one-half, and therefore the budget line shifts inward by one-half as
well.
𝒎 𝒑𝟏
𝒙𝟐 = − 𝒙𝟏
𝟐𝒑𝟐 𝒑𝟐
𝒎 𝒑𝟐
𝒙𝟏 = − 𝒙𝟐
𝟐𝒑𝟏 𝒑𝟏
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Price and income changes together
• What happens if both prices go up and income goes down?
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What is Utility?
• Cardinal Utility**: Utility is modelled as a quantifiable or cardinal property of
the economic goods that a person consumes. Utility is measured numerically in
units called utils, which is a Spanish word meaning "useful".
• Cardinal rankings give us information about the intensity of a consumer’s
preferences. With a cardinal ranking, we not only know that he prefers basket
A to basket B, but we can also measure the strength of her preference for A
over B.
• We can make a quantitative statement, such as “The consumer likes basket A
twice as much as basket B.” A cardinal ranking therefore contains more
information than an ordinal ranking.
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Total and Marginal Utility
• To use utility to explain and predict choices, we distinguish between:
• Total utility
• Marginal utility
• Total utility is the total benefit that a person gets from the consumption of a
good or service.
• Total utility generally increases as the quantity consumed of a good increases.
• Marginal utility is the change in total utility that results from a one-unit
increase in the quantity of a good consumed.
• In other words, the additional satisfaction gained by the consumption or use of
one more unit of a good or service.
MU = ∆TU = TUn – TUn-1
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Law of Diminishing Marginal Utility*
• The law of diminishing marginal utility states that as consumption increases, the
additional satisfaction or utility gained from consuming each additional unit of a
product or service decreases.
• In other words, the more of any one good consumed in a given period, the less
satisfaction (utility) generated by consuming each additional (marginal) unit
of the same good.
• Think about your own marginal utility of the things that you consume.
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Total Utility and Marginal Utility of Trips to the Club per Week*
• Consider this numerical example. Trips to Club Total Utility Marginal Utility
1 12 12
• Frank loves country music, and a
country band plays seven nights a 2 22 10
week at a club near his house.
3 28 6
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Graphs of Frank’s Total and Marginal Utility
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Utility-Maximizing Rule
• The best budget allocation occurs when a person follows the utility-maximizing
rule:
1) Allocate the entire available budget.
2) Make the marginal utility per dollar/rupee equal for all goods*.
• Utility-maximising consumers spread out their expenditures until the
following condition holds:
𝑴𝑼𝑿 𝑴𝑼𝒀
= for all goods
𝑷𝑿 𝑷𝒀
• where MUX is the marginal utility derived from the last unit of X
consumed, MUY is the marginal utility derived from the last unit of Y
consumed, PX is the price per unit of X, and PY is the price per unit of Y.
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Allocation of Fixed Income between Two Alternatives – Maximising Utility*
Trips to Club per Week Total Utility Marginal Utility Price Marginal Utility per Dollar
(TU) (MU) (P) (MU/P)
1 12 12 $3.00 4.0
2 22 10 3.00 3.3
3 28 6 3.00 2.0
4 32 4 3.00 1.3
5 34 2 3.00 0.7
6 34 0 3.00 0
Basketball Games per Total Utility Marginal Utility Price Marginal Utility per Dollar
Week (TU) (MU) (P) (MU/P)
1 21 21 $6.00 3.5
2 33 12 6.00 2.0
3 42 9 6.00 1.5
4 48 6 6.00 1.0
5 51 3 6.00 0.5
6 51 0 6.00 0
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Preferences
Assumptions of Preferences
1. Rationality — Rationality refers to the ability to make decisions based on
logical reasoning, typically by selecting the best available option to achieve a
specific goal.
Consumers make decisions aimed at maximising their utility given their
budget constraints.
2. Transitivity — By this we mean that the consumer makes choices that are
consistent with each other.
A consumer’s preferences over bundles is consistent in the sense that, if the
consumer prefers bundle A to bundle B and prefers bundle B to bundle C, the
consumer also prefers bundle A to bundle C.
• If A ≻ B, B ≻ C, then A ≻ C (Transitive preferences)
• If A ≻ B, B ≻ C, and C ≻ A (Intransitive preferences - cyclicity)
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Assumptions of Preferences
3. Ordinality— means that utility is ordinal, not cardinal. Consumers can rank different
bundles of goods.
4. Completeness—Consumers have the ability to choose among the combinations of
goods and services available.
• When facing a choice between any two bundles of goods, A and B, a consumer can
rank them so that one and only one of the following relationships is true:
• The consumer prefers the A to B, B to A, or is indifferent between the too.
5. Monotonicity (more is better)*—all else being the same, more of a commodity is
better than less of it. It means goods yield positive marginal utility.
• Good—a commodity for which more is preferred to less, at least at some levels of
consumption. (MU > 0)
• Bad—something for which less is preferred to more, such as pollution. (MU < 0)
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Assumptions of Preferences
6. Consistency: Preferences won’t change. It implies that if a person prefers bundle A
over bundle B at one point, he will continue to do so in similar circumstances unless new
information changes his perspective.
7. Declining marginal rate of substitution (𝑴𝑹𝑺𝑿𝒀) — the ratio at which a consumer
is willing to substitute X for Y, is diminishing as X increases*.
𝜟𝒀
𝑴𝑹𝑺𝑿𝒀 =
𝜟𝑿
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Indifference curve
• Indifference curve*—is a set of points, each representing a combination of
some amount of good X and some amount of good Y, that all yield the same
amount of total utility.
• Alternatively, Indifference curve is the locus of different combinations of two
goods that yield the consumer same level of satisfaction/utility.
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Properties of well-behaved Indifference Curves
• Higher the indifference curve, Higher the satisfaction- Bundles on
indifference curves farther from the origin are preferred to those on indifference
curves closer to the origin.
• An indifference curve goes through every possible bundle.
• Indifference curves cannot cross.
• Indifference curves slope downward.
• Indifference curves are convex to the origin.
• Indifference curves cannot touch either axis.
• Indifference curves need not to be parallel to each other.
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Impossible Indifference Curves
(a) Crossing (b) Upward Sloping (c) Thick
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Impossible Indifference Curves
(d) Touching either axis*
B, Burritos per semester
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Why IC is convex to the Origin – Declining MRS*
• Marginal rate of substitution (MRS)—the maximum amount of one good a
consumer will sacrifice to obtain one more unit of another good.
• Marginal rate of substitution of X for Y is
𝜟𝒀
𝑴𝑹𝑺𝑿𝒀 =
𝜟𝑿
where MRS is the slope of the indifference curve.
𝑴𝑼𝑿 ⋅ 𝜟𝑿 = − 𝑴𝑼𝒀 ⋅ 𝜟𝒀
• When we divide both sides by 𝑀𝑈𝑌 and by Δ𝑋, we obtain
𝜟𝒀 𝑴𝑼𝑿
𝑴𝑹𝑺𝑿𝒀 = =−
𝜟𝑿 𝑴𝑼𝒀
𝜕𝑼ൗ 𝑴𝑼𝑿
𝜕𝑿
or 𝑴𝑹𝑺𝑿𝒀 = 𝜕𝑼ൗ =−
𝜕𝒀 𝑴𝑼𝒀
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Curvature of Indifference Curves - Special Cases
• Perfect substitutes—goods that a consumer is completely indifferent as to
which to consume.
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Curvature of Indifference Curves - Special Cases
(a) Perfect Substitutes (b) Perfect Complements
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Curvature of Indifference Curves - Special Cases
(c) Imperfect Substitutes (d) A useless good
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Curvature of Indifference Curves - Special Cases
(e) An economic bad
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Consumer Choice – Equilibrium
• Consumers will choose from available
combinations of X and Y the one that
maximizes utility.
• In graphic terms, a consumer will move
along the budget constraint until he or
she is on the highest possible indifference
curve.
• In this case, utility is maximized when
our consumer buys X* units of X and Y*
units of Y.
• As long as indifference curves are convex
to the origin, utility maximization will
take place at that point at which the
indifference curve is just tangent to
the budget constraint. 54
Consumer Choice – Equilibrium
• The tangency condition has important
implications.
• Where two curves are tangent, they have the same
slope, which implies that the slope of the
indifference curve is equal to the slope of the
budget constraint at the point of tangency:
𝑴𝑼𝑿 𝑷𝑿
− =−
𝑴𝑼𝒀 𝑷𝒀
• By multiplying both sides of this equation by 𝑴𝑼𝒀
and dividing both sides by 𝑷𝑿 , we can rewrite this
utility-maximizing rule as:
𝑴𝑼𝑿 𝑴𝑼𝒀
=
𝑷𝑿 𝑷𝒀
• This is the same rule derived in our previous
discussion without using indifference curves. 55
Numerical Problems
Example 1*: Budget Constraint
• You have an income of $40 to spend on two goods. Good 1 costs $10 per unit,
and Good 2 costs $5 per unit.
a) Write down your budget equation.
b) If you spent all your income on good 1, how much could you buy?
c) If you spent all of your income on good 2, how much could you buy? Use
blue ink to draw your budget
d) Suppose that the price of good 1 falls to $5 while everything else stays the
same. Write down your new budget equation. On the graph above, use red
ink to draw your new budget line.
e) Suppose that the amount you are allowed to spend falls to $30, while the
prices of both commodities remain at $5. Write down your budget equation.
Use black ink to draw this budget line.
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Example 2*: Budget Constraint
• Draw a budget line for each case.
a) p1= 1, p2= 1, m= 15 (Use blue ink)
b) p1= 1, p2= 2, m= 20 (Use red ink)
c) p1= 0, p2= 1, m= 10 (Use black ink)
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Example 3*: Budget Constraint
• Sketch the following budget constraints:
PX PY Income
a. $100 25 $5,000.00
b. 200 125 5,000.00
c. 50 400 2,000.00
d. 40 16 800
e. 3 2 12
f. 0.125 0.75 3
g. 0.75 0.125 3
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Example 4*: Budget Constraint
• Suppose the price of X is $5 and the price of Y is $10 and a hypothetical
household has $500 to spend per month on goods X and Y.
a) Sketch the household budget constraint.
b) Assume that the household splits its income equally between X and Y. Show
where the household ends up on the budget constraint.
c) Suppose the household income doubles to $1,000. Sketch the new budget
constraint facing the household.
d) Suppose after the change the household spends $200 on Y and $800 on X.
Does this imply that X is a normal or an inferior good? What about Y?
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Example 4*: Solution
63
Example 4.1*: Budget Constraint
• Kristine is a fan of both action movies and classical
concerts. This month she has $480 to spend on the two
activities. The original budget constraint is shown in the
graph below. Let X represent action movies and Y represent
classical concerts.
a) What is the equation of the original budget constraint?
b) What is the price of a ticket to an action movie and a
classical concert?
c) Assume a price change occurs, and Kristine now faces
the new budget constraint. What is the equation of the
new budget constraint?
d) With the new budget constraint, what is the price of a
ticket to an action movie? A classical concert?
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Example 4.1*: Budget Constraint- Solution
a) The equation for the original budget constraint is
10X + 12Y = $480
𝑰
Hint: Find price of X using horizontal intercept X = and Price of Y by using vertical
𝑷𝑿
𝑰
intercept Y =
𝑷𝒀
b) The price of a ticket to an action movie is $10. The price of a ticket to a classical concert is $12.
c) The equation for the new budget constraint is
15X + 12Y = $480.
𝑰
Hint: Find price of X using horizontal intercept X = and Price of Y by using vertical
𝑷𝑿
𝑰
intercept Y =
𝑷𝒀
d) The price of a ticket to an action movie has risen to $15. The price of a ticket to a classical
concert is still $12.
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Example 5*: Utility Maximisation
• Adrian has $21 to spend on energy drinks and protein bars and wants to
maximize his utility on his purchase. Based on the data in the table, how many
energy drinks and protein bars should Adrian purchase, and what is his total
utility from the purchase? Does the utility maximizing rule hold true for his
purchase? Explain.
Energy Drinks $3.00 Protein Bars $1.50
Quantity MU TU Quantity MU TU
1 84 84 1 36 36
2 72 156 2 30 66
3 60 216 3 24 90
4 48 264 4 18 108
5 36 300 5 12 120
6 24 324 6 6 126
7 12 336 7 0 126
8 0 336 8 -6 120
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Example 5*: Utility Maximisation - Solution
Energy Drinks $3.00 Protein Bars $1.50 • Although, at multiple bundles
Quantity MU TU Price of ED MU/P Quantity MU TU Price of ED MU/P
MUx MUY
1 84 84 3 28 1 36 36 1.5 24 =
Px PY
2 72 156 3 24 2 30 66 1.5 20
3 60 216 3 20 3 24 90 1.5 16 • But utility maximising also
4 48 264 3 16 4 18 108 1.5 12 involves entire budget to be
5 36 300 3 12 5 12 120 1.5 8 spent (That is happening only
6 24 324 3 8 6 6 126 1.5 4 at purchasing 5 Energy Drinks
7 12 336 3 4 7 0 126 1.5 0
($15) and 4 Protein Bars ($6) =
8 0 336 3 0 8 -6 120 1.5 -4
$21)
• Adrian will purchase 5 energy drinks and 4 protein bars to maximize his utility. His
total utility is equal to (300 + 108) = 408. The utility maximizing rule does hold true.
The marginal utility of the last energy drink purchased divided by the price of energy
drinks is 36/3 = 12. The marginal utility of the last protein bar purchased divided by the
price of protein bars is 18/1.50 = 12. So, the marginal utility per dollar spent on the last
energy drink and the last protein bar purchased are equal. 67
Example 6*: Utility Maximisation
• The table shows Darlene’s marginal utility numbers for ice creams and
milkshakes. Darlene is trying to decide which item to purchase first, an ice-
cream or a milkshake, knowing that she wants to receive the most utility for
each dollar she spends. Assuming she has enough money in her budget to
purchase either item, which item should she purchase first? Explain.
Quandity MU Quantity MU
1 24 1 16
2 16 2 6
3 6 3 2
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Example 6*: Utility Maximisation- Solution
Ice Creams $6 Milkshakes $4
Quantity MU Price MU/P Quantity MU Price MU/P
1 24 6 4.0 1 16 4 4.0
2 16 6 2.7 2 6 4 1.5
3 6 6 1.0 3 2 4 0.5
• If Darlene wants to receive maximum utility for each dollar she spends, it does not matter if she
buys the first ice cream or the first milkshake, since each one yields the same marginal utility per
dollar.
• Ice cream costs $6, and the marginal utility of the first ice cream is 24, so Darlene will receive a
marginal utility per dollar of 24/6 = 4 for the first ice-cream.
• Milkshake costs $4, and the marginal utility of the first milkshake is 16, so Darlene will receive a
marginal utility per dollar of 16/4 = 4 for the first milkshake.
• Darlene’s satisfaction per dollar spent will be 4 units for either the first ice cream or first
milkshake, so it makes no difference which she buys first. 69
Example 7*: Utility Maximisation
• Suppose that Kendrick has $144 to spend on cigars and brandy each month
and that both goods must be purchased whole (no fractional units). Cigars cost
$6 each, and brandy costs $30 per bottle. Kendrick’s preferences for cigars
and brandy are summarised by the following information:
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Example 7*: Utility Maximisation - Solution
a) Cigars $6 Brandy $30
Packets per Bottles per
TU MU P MU/P TU MU P MU/P
Month Month
1 28 28 6 4.67 1 150 150 30 5.00
2 46 18 6 3.00 2 270 120 30 4.00
3 62 16 6 2.67 3 360 90 30 3.00
4 74 12 6 2.00 4 420 60 30 2.00
5 80 6 6 1.00 5 450 30 30 1.00
6 84 4 6 0.67 6 470 20 30 0.67
7 86 2 6 0.33 7 480 10 30 0.33
b) Yes, these figures are consistent with the law of diminishing marginal utility, which states
that as the quantity of a good consumed increases, utility also increases, but by less and less
for each additional unit. In the tables, the TU figures for both cigars and brandy are
increasing, but as more cigars or more brandy are consumed, the MU diminishes.
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Example 7*: Utility Maximisation - Solution
c) Four cigars and Four bottles of brandy. To maximize utility, the individual should allocate income
toward those goods with the highest marginal utility per dollar. The first bottle of brandy has a
higher marginal utility per dollar than the first cigar, so Kendrick begins by purchasing the first
bottle of brandy for $30. The first cigar has a higher marginal utility per dollar than the second bottle
of brandy, so now Kendrick should buy a cigar, for a total expenditure of $36. Next, Kendrick should
buy the second bottle of brandy, for total spending of $66. This will continue until Kendrick
purchases four cigars and four bottles of brandy, for total spending of $144.
Cigars $6 Brandy $30
Packets per Bottles per
TU MU P MU/P TU MU P MU/P
Month Month
1 28 28 6 4.67 1 150 150 30 5.00
2 46 18 6 3.00 2 270 120 30 4.00
3 62 16 6 2.67 3 360 90 30 3.00
4 74 12 6 2.00 4 420 60 30 2.00
5 80 6 6 1.00 5 450 30 30 1.00
6 84 4 6 0.67 6 470 20 30 0.67
7 86 2 6 0.33 7 480 10 30 0.33
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Example 7*: Utility Maximisation - Solution
d) If the price of cigars rises to $8, only the MU/P column for cigars needs to be recalculated:
Cigars $8
Packets per month TU MU P MU/P
1 28 28 8 3.50
2 46 18 8 2.25
3 62 16 8 2.00
4 74 12 8 1.50
5 80 6 8 0.75
6 84 4 8 0.50
7 86 2 8 0.25
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Example 7*: Utility Maximisation - Solution
e) Using the same logic as in part (c), Kendrick should purchase three cigars and four bottles of
brandy, for a total expenditure of (3 × $8) + (4 × $30) = $144.
Cigars Brandy
Packets per Bottles per
TU MU P MU/P TU MU P MU/P
Month Month
1 28 28 8 3.50 1 150 150 30 5.00
2 46 18 8 2.25 2 270 120 30 4.00
3 62 16 8 2.00 3 360 90 30 3.00
4 74 12 8 1.50 4 420 60 30 2.00
5 80 6 8 0.75 5 450 30 30 1.00
6 84 4 8 0.50 6 470 20 30 0.67
7 86 2 8 0.25 7 480 10 30 0.33
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The Algebra of Consumer’s Equilibrium
Utility Function
• A utility function mathematically represents the level of satisfaction that a
consumer enjoys from consuming a bundle of goods.
• Special cases:
𝜶 + 𝜷 = 𝟏: 𝒖 𝒙, 𝒚 = 𝑨𝒙𝜶 𝒚𝟏−𝜶
𝑨 = 𝟏: 𝒖 𝒙, 𝒚 = 𝒙𝜶 𝒚𝜷
𝑨 = 𝜶 = 𝜷 = 𝟏: 𝒖 𝒙, 𝒚 = 𝒙𝒚
𝑨 = 𝟏, 𝜶 = 𝜷 = 𝟎. 𝟓: 𝒖 𝒙, 𝒚 = 𝒙𝟎.𝟓 𝒚𝟎.𝟓 or 𝒖 𝒙, 𝒚 = 𝒙𝒚
78
Cobb-Douglas Utility Function - Properties
• Represents well behaved indifference curves.
79
Utility Maximisation Problem (UMP)
• Consumer equilibrium occurs when a consumer maximises his utility subject to his
budget constraint.
88
How to solve a UMP
• Using Lagrangian Multiplier
or
90
Example 1* - Interior optimum
• Consider an individual with a Cobb-Douglas utility function U(x,y)= xy, facing
market prices px =$20 and py =$40, and income I =$800. Find his optimal
consumption bundle.
91
Example 2* - Interior optimum
• Consider a variation of example 1 in which the individual now has a Cobb-Douglas
utility function u(x, y)=x1/3y2/3, facing market prices px =$10 and py =$20, and
income I =$100. Find his optimal consumption bundle.
92