514201-001-00-KM-02, Professionalism and Business

Principles Level 4, 10 Credits.

Learner Workbook

Module Two (2)

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Module # 684904000-KM-02
NQF Level 4
Notional hours 100 Hrs.
Credit(s) 10Cr.
Occupational Code 514201-001-00
SAQA QUAL ID 121607
Qualification Title National Occupational Certificate: Beauty Therapist

Name
Contact Address
Telephone (H)
Telephone (W)
Facsimile
Cellular
E-mail

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Note to the learner

This Learner Guide provides a comprehensive overview of the module. It is designed

to improve the skills and knowledge of learners, and thus enabling them to effectively
and efficiently complete specific tasks.

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Purpose of the Module

The main focus of the learning in this knowledge module is to build an understanding
of business practice e.g., finances, marketing and operations.
List of Knowledge Topics:
 KM-02-KT01 The different forms of business enterprise
 KM-02-KT02 The concept of marketing in the beauty industry
 KM-02-KT03 The considerations to be taken when looking for suitable premises
for a beauty salon
 KM-02-KT04 The facts that define management of a salon and the main financial
needs and control
 KM-02-KT05 Professional conduct in the workplace
 KM-02-KT06 Retailing

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Provider Accreditation Requirements for the Knowledge Module

Physical Requirements:
SKILLS DEVELOPMENT PROVIDER (SDP)
Equipment & Tools
 Physical training facilities (or if using a hybrid or e-learning model –
software or internet platform) conducive to hosting the number of learners
comfortably and safely for the duration of this module
 Facilities that meet the minimum requirements for the comfort of learners
(ablutions, hand washing facilities, sheltered from the elements etc.) if
relevant
 All learning materials, lesson plans, workbooks, assessment guides to
cover the related topics
 Tools and standards for internal assessment
 Record keeping systems to capture learner data and issue a statement of
results

CONSUMABLES
 All consumables required for provision of this module

ASSESSMENT CENTRE
Equipment & Tools
 Physical training facilities (or if using a hybrid or e-learning model –
software or internet platform) conducive to hosting the number of learners
comfortably and safely for the duration of this module
 Facilities that meet the minimum requirements for the comfort of learners
(ablutions, hand washing facilities, sheltered from the elements etc.) if
relevant
 All learning materials, lesson plans, workbooks, assessment guides to
cover the related topics
 Tools and standards for internal assessment
 Record keeping systems to capture learner data and issue a statement of
results

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CONSUMABLES
 All consumables required for provision of this module

Human Resource Requirements:

SKILLS DEVELOPMENT PROVIDER (SDP)
Qualifications & Experience
 A qualified Beauty Therapist with 2 years’ experience in the specialisation
area
Facilitator/Learner Ratio
 Facilitator/learner ratio not greater than 1 to 100

ASSESSMENT CENTRE
Qualifications & Experience
 A qualified Beauty Therapist with 2 years’ experience in the specialisation
area
 Registered assessor
FACILITATOR/LEARNER RATIO
 1:10

Additional Requirements:
SKILLS DEVELOPMENT PROVIDER (SDP)
 Occupational health and safety compliant

ASSESSMENT CENTRE
 Occupational health and safety compliant

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Venue, Date and Time:

Consult your facilitator should there be any changes to the venue, date and/or time.
Refer to your timetable.

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Assessments

Integrated Formative Assessment: The skills development provider will use the
curriculum to guide them on the stipulated internal assessment criteria and
weighting. They will also apply the scope of practical skills and applied knowledge as
stipulated by the internal assessment criteria. This formative assessment leads to
entrance into the integrated external summative assessment.

Integrated Summative Assessment: An external integrated summative

assessment conducted through the relevant QCTO Assessment Quality Partner is
required to issue this qualification. The external integrated summative assessment
will focus on the exit level outcomes and associated assessment criteria.

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Session 1: KM-02-KT01: The different forms of business enterprise (20%)

1. IAC0101 Definition, features, pros & cons, documentation required &

legalities:
 Public (name ends with Pty) or Private Company (name ends
with Pty (Ltd))
 Personal Liability Company (Inc)
 Partnership
 Business Trust
 Sole proprietorship
 External company (branch of a foreign company) (Note: Refer
to SA Companies Act 2008)

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2. IAC0102 Home salon, clinic/salon in a shopping centre, spa/resort spas,

employer vs employee, mobile business & franchise. (Advantages &
Disadvantages)

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Session 2: KM-02-KT02: The concept of marketing in the beauty industry (20%)

1. IAC0210 Difference between advertising and public relations

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2. IAC0213 Evaluation of the need for marketing and costs involved

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Session 3: KM-02-KT03: The considerations to be taken when looking for
suitable premises for a salon (10%)

1. IAC0304 Explain the choice of leasing, buying, sub leasing, landlord and
tenant, considerations regarding chosen premises, mission statement.

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2. IAC0305 Discuss the following factors to be considered when setting up

a beauty establishment:
 Flooring

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  Walls
 Lighting
 Furniture and fittings
 Signage
 Display area
 Treatment room layout
 Reception/waiting area
 Consultation area
 Feng Shui (optional)
 Colour therapy (optional)
 Corporate image.
 Power and water supplies
 Security
 Air conditioning (Optional)
 Heating (Optional)
 Lighting treatment rooms
 Storage
 Reception
 Changing facilities
 Toilets
 Cleaning facilities
 Office workspace

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Session 4: KM-02-KT04: The facts that define management of a salon and the
main financial needs and control (20%)

1. IAC0405 Definition, calculation formula; uses for breakeven formula

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2. IAC0406 Income / expenditure

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3. IAC0409 Definitions and interpretation of relevant bookkeeping

documentation:
a. Debit
b. Credit
c. Ledger
d. Trial balance
e. Profit & loss
f. Income statement
g. Balance sheet
h. Budget
i. Filing, reconciliation and analysis of bank statements

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4. IAC0410 Compare the following payment options in terms of advantages

and disadvantages – including internet security, scamming and
fraudulent banking
a. Cash
b. Cheque
c. Credit card
d. Snap Scan
e. Zapper
f. E-Wallet
g. EFT

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Session 5: KM-02-KT05: Professional conduct and ethics in the workplace

(20%)

1. IAC0515 Strict professionalism in medical referrals

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2. IAC0525 Greeting clients

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3. IAC0533Managing staff rosters

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Session 6: KM-02-KT06: Retailing (10%)

1. IAC0605 Process of selecting an ideal product is assessed

a. Product knowledge
b. Range within product
c. Market research
d. Availability
e. Delivery
f. Retail

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 2. IAC0608 Ideal treatment selection

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3. IAC0609 All aspects of inventory are controlled, stored, displayed and

economically utilised:
a. Stock lists,
b. Stock control system (FIFO),
c. Storage,
d. Displaying,
e. Computerising,
f. Ordering,
g. Replenishment

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4. IAC0610 Management of stock value and retailing to customers

a. Types of goods,
b. Life cycle

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