Product Support Guide
Product Support Guide
Introduction
Training Information:
Technicians with certification on the B044/B045/B046 will be automatically certified on the
B129/B130/B168 Series upon receipt and review of the B129/B130/B168 Service Documentation Update
Package.
Training Prerequisites:
Technicians who are not eligible for automatic certification can be trained on the B129/B130/B168 and
the B044/B045/B046 by ordering the complete B129/B130/B168 Series Self-Pace CBT Training. This
Self-Pace Training package will include the B129/B130/B168 Service Manual in hardcopy format, and the
B044/B045/B046 Service Manual on CD-ROM.
Documentation:
Description EDP Code
B129/B130/B168 Service Documentation Update Package 001958MIU
Product Concept:
The B129/B130/B168 is the next generation in the 15cpm
Series replacing the 13 cpm models. The series offers new Document Management
Solutions not available on the current B044 series machines.
Copy Speed:
B129/B130/B168 – 15cpm
B130
4
Product
Item Item
Code
Copier Mainframe (Basic Model) B129 1
Mainframe (Fax Model) B168 2
Mainframe (MFP Model) B130 3
PS480 (500 Sheet Tray) B421 4
Printer/Scanner Type 1515* B683 A
Fax Handset Type 1018 B433
Printer/ Scanner/MFP PostScript 3 B681 B
IEEE 1394** B581 F
IEEE 1284** B679 G
IEEE 802.11B** B682 H
Blue Tooth** G377 I
* Only Available for the B129 Model. Printer/Scanner Option comes with Printer/Scanner SD Card (C),
the USB 2.0 Interface Board (E) and 128Mb (D) included in the kit.. There is no fax option available for
this product .
** Only One Option can be installed at a time.
New Features
• USB 2.0 Interface (standard with printer/scanner option and MFP models.)
• IEEE 802.11B
• IEEE1394
• Blue Tooth Interface
• Web Image Monitor
Memory Capacity Standard –192Mb shared with Copier, Scanner and Fax Features
Fonts PCL; 35 intelli fonts, 10 true type fonts, 1 bitmap
Optional PS3; 136 Adobe fonts (24 Type 2 fonts, 112 Type 14 fonts)
Supported Printer Standard: RPCS, PCL6, PCL5e
Language Optional: True Adobe PostScript 3
NIB Standard – Ethernet (10/ 100baseT)
USB 2.0 Standard
IEEE 1394 Interface Option: 2 ports (6 pins) [SCSI print and IP over 1394
Network Protocol TCP/ IP, IPX/ SPX, NetBEUI, AppleTalk (Auto Switching)
Utility Software
Software Description
Agfa Font Manager 2000 • A font management utility with screen fonts for the
(Win9x, ME, NT 4.0,2K, XP) printer.
Smart Device Monitor for Admin • A printer management utility for network administrators.
(Win9x, ME, NT 4.0,2K, XP) • Setup utilities are also available.
Smart Device Monitor for Client • A printer management utility for client users.
(Win9x, ME, NT 4.0,2K, XP) • A utility for peer-to-peer printing over a NetBEUI or a
TCP/IP network.
• A peer-to-peer print utility over a TCP/IP network. This
provides parallel printing and recovery printing features.
Printer Utility for Mac • This software provides several convenient functions for
printing from Macintosh clients.
IEEE1394 Utility (Win2000) • This utility solves problems with Windows 2000.
Desk Top Binder V2 Lite • Desk Top Binder V2 Lite itself can be used as personal
(Win9x, ME, NT 4.0,2K, XP) document management software and can manage both
image data converted from paper documents and
application files saved in each client’s PC.
LAN-Fax M5 • PC LAN FAX Driver
Address Book • Utility for PC LAN FAX
Power Requirements
• Input voltage level: 120 V, 60Hz: 8 A
• Permissible voltage fluctuation: ±10%
• Do not place anything on power cord.
• The required wall outlet is a NEMA 5-15R (receptacle)
Installation Times
Q’ty PM Unique or
Part Number Description
/Unit Interval Common
AF031063 Paper Feed Roller 1 120K C (B044)
B4212606 Friction Pad 1 120K C (B044)
Name Contact
Technical Services Call Center (Hotline) Ricoh: 1-800-537-4264
Savin/Gestetner: 1-800-291-6044
Lanier: 800-333-3147
Application Help Desk (Software Issues) Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center (800) 557-4264 / http://www.nrc-usa.com
Technology Solutions Center Web Site http://tsc.ricohcorp.com
Ricoh Web Site http://www.ricoh-usa.com
Savin iLINC Web Site http://w3.savin.com
Gestetner ILINE Web Site http://W3.gestetnerusa.com
Lanier Web Site http://www.lanier.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Fax On Demand (973) 808-3590
Material Safety Data Sheets 1-800-336-MSDS (6737)
Eastern Training Center (973) 808-7646
Western Training Center (714) 566-3692
Lanier Education Center (678) 824-3000
Special Tools
Unique or Common
U: Unique for this model
C: Common with listed model
Mainframe
Product Code EDP Code Lanier ID Item Model Name
RICOH Aficio 1515
Savin 3515
B129 411800 479-1510 15 CPM Base Mainframe
Gestetner DSm415
Lanier LD015
RICOH Aficio 1515MF
Savin 3515MF
B130 411822 479-1512 15 CPM MFP Mainframe
Gestetner DSm415pf
Lanier LD015spf
RICOH Aficio 1515F
Savin 3515F
B168 411813 479-1511 15 CPM Fax Mainframe
Gestetner DSm415f
Lanier LD015f
Target Reliability
B129/B130/B168
ACV 2K/month
Max Copy Volume 5K/month
PM Interval 45K
Duty Cycle 15K/month
*For more information regarding Target Reliability, refer to the Cost Fact Sheet
Service Information
Firmware Structure
PCMCIA cards will be used to upgrade the B129 BICU Basic machine without the Printer/Scanner Kit.
(Common with B044)
B130/B168 and B130 with Printer/Scanner Kit will use a SD Card for all other firmwares. (Common with
B070)
Branding
Branding is required as the machines are shipped as a generic version.
Ricoh version machines: You must adhere the model label (provided) to the front cover.
Savin/Gestetner/Lanier: You must adhere the model label (provided) to the front cover and set the Plug
and Play name with SP 5-907.
PCU: 0.53 PCU's @ 45,000 Copies / Unit $58.67 / Year 0.002444 /Copy
TONER: 3.43 Cartridges @ 7,000 Copies / Cartridge $49.74 / Year 0.002071 /Copy
NOTES: 1. Consumables based on RICOH Baseline / Savin IMPACT pricing level "A" effective April 23, 2004.
2. Yields calculated using a 6% image density on an 8.5" x 11" original.
3. Parts pricing reflects discount features of the Baseline / IMPACT program for parts and drums including applicable
Warranty and minimum Volume discounts.
4. The document feeder PM part yields are based on a 2:1 copy to original ratio.
5. The service costs for parts and labor are based on hardware failures only and as such, are not reflective of any costs incurred
by your dealership for Call Backs, Hold for Parts or any other miscellaneous call types that you may encounter.
6. This Cost Fact Sheet is based on an average of all possible accessory combinations and NOT a specific configuration.
* These figures represent an AVERAGE and were recently obtained by a Ricoh survey to be used for planning purposes only. Your actual numbers may
vary due to environment, customer requirements, geographical territory, product population, and maturity.
RICOH DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. RICOH SHALL NOT BE RESPONSIBLE FOR DIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM THE USE OR PERFORMANCE OF THE
EQUIPMENT.