IVD Global Technical Support Dept

CL-900i(EJK024) Series CLIA

Maintenance Guidance
 IVD Global Technical Support Dept

Table of Contents
1 Active Maintenance Objects and Cycle...................................................................................... 3
1.1 Active Maintenance Objects............................................................................3
1.2 Active Maintenance Cycle............................................................................... 3
2 Active Maintenance Materials and Tools List............................................................................. 3
3 Maintenance Items List..................................................................................................................5
4 Active Maintenance Items Guide................................................................................................. 7
4.1 Checking Consumables Status.......................................................................7
4.2 Checking System Status..................................................................................7
4.3 Checking the Probe.......................................................................................... 8
4.4 Checking the Syringe....................................................................................... 9
4.5 Checking Overflowing of the Dispersion Carousel.................................... 10
4.6 Cleaning the Cap of the Wash Buffer Tank................................................. 11
4.7 Cleaning the Dust Screen..............................................................................12
4.8 Cleaning the Radiating Fan...........................................................................13
4.9 Cleaning Vortexer Holes................................................................................ 14
4.10 Cleaning the Incubation, Maintenance, and Waste Drainage Holes...... 15
4.11 Cleaning the Gripper...................................................................................... 16
4.12 Replacing the Spring of the Gripper............................................................ 17
4.13 Cleaning Waste Drainage Probes................................................................ 18
4.14 Probe Special Wash....................................................................................... 19
4.15 Prime and Drain.............................................................................................. 19
4.16 Cleaning the Probe Swab..............................................................................21
4.17 Replacing the Dispersion Aspirate Peristaltic Pump Tubes..................... 22
4.18 Cleaning the dispersion aspirating probes..................................................26
4.19 Cleaning the Dispersion Dispense Probes................................................. 28
4.20 Checking the Substrate Leakage Box......................................................... 30
4.21 Checking the Isolation Chamber.................................................................. 31
5 System Performance Test...........................................................................................................32
5.1 Daily Clean.......................................................................................................32
5.2 DCF Diagnosis................................................................................................ 32
5.3 Substrate Background Test........................................................................... 33
5.4 System Repeatability......................................................................................33
6 Maintenance Software Upgrade................................................................................................ 34
7 Maintenance FAQs.......................................................................................................................34
8 Maintenance Report and Records.............................................................................................35

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Maintenance Guide
1 Active Maintenance Objects and Cycle

1.1 Active Maintenance Objects

The active maintenance is offered to CL-900i&CL-960i（version B）customers during the
warranty period (standard or extended warranty).

1.2 Active Maintenance Cycle

 The active maintenance of CL-900i&CL-960i is offered once annually. The specific
maintenance time is subject to the active maintenance service dispatched by the
headquarters.
 Maintenance time: The maintenance is performed during troubleshooting and restoration
after the instrument has experienced performance problems.

2 Active Maintenance Materials and Tools List

Before maintenance, please prepare corresponding supplies and tools according to the
maintenance items.
Table 3-1 Tools and materials that need to be prepared by the engineer.
SN Supplies and Tools Applicable Maintenance Source
1 Alignment tools Confirming and Aligning location Prepared by the
engineer
2 Tool kit Disassembling instrument Prepared by the
components engineer
3 One-year Replacing gripper finger clamping See the material list.
maintenance kit spring Part Number
115-087247-00
4 System detection System monitoring for the annual Provided by marketing
solution A active maintenance or agency
5 System wash solution Cleaning the substrate tubes Provided by marketing
when they are dirty. (As required) or agency
6 Clean substrate bottle Cleaning the substrate tubes See the material list.
when they are dirty. (As required) Part Number
105-005389-00

Table 3-2 Tools and materials that need to be prepared by the customer.
SN Supplies and Tools Applicable Maintenance Source
1 Clean gauze Checking the syringe, wiping the Provided by the
rotor, sample probe, exterior of customer
dispersion aspirate / dispense probe
and reagent compartment
2 Dust-free cotton Cleaning the wash well and vortexer Provided by the

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swabs customer
3 Suction cleaner Cleaning fans and the dust screen Provided by the
customer
4 Hair brush Cleaning fans and the dust screen Provided by the
customer
5 Beaker Washing probe and swab Provided by the
customer
6 Alcohol Washing sample probe and Provided by the
dispersion probe customer
7 Fiber-free gloves Wiping sample probe and the Provided by the
exterior of dispersion probe customer
8 Keyboard wash Cleaning the keyboard Provided by the
solution customer
9 Dispersion Replacing and cleaning the Accessory kit
unclogging device dispersion aspirate probe
10 Dispersion aspirate Replacing and cleaning the Accessory kit
probe assembly dispersion aspirate probe
Note: Please contact the person in charge of the instrument department before the
maintenance and inform the person of the maintenance content and the required time.

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3 Maintenance Items List

The maintenance that need to be performed by the customer per day or week.
SN Type Performer Items Maintenance Maintenance
Cycle Time
1 Checking Customer Checking waste Daily 2min
connection and waste
tank connection
2 Checking Customer Checking the status of Daily 2min
consumables
3 Checking Customer Checking alarm logs Daily 2min
4 Checking Customer Cleaning the dust Monthly 10min
screen
5 Checking Customer Cleaning the analyzer Irregular 10min
panel

When performing annual maintenance, the engineer should perform all maintenance items
listed in the following table for about 4.5 hours.
SN Type Performe Items Maintenance System Maintenance
r Cycle Status Time
1 Checking Engineer Checking the power line Annual Standby 2min
and ensuring that the
ground voltage should
be ≤ 5V
2 Checking Engineer Checking instrument Annual Standby 1min
status
3 Checking Engineer Checking sample probe Annual Standby 3min
4 Cleaning Engineer Cleaning the Cap of the Annual Standby 3min
Wash Buffer Tank
5 Cleaning Engineer Cleaning the analyzer Annual Standby 8min
panel
6 Cleaning Engineer Cleaning the dust Annual Standby 10min
screen
7 Checking Engineer Checking overflowing of Annual Maintenance 10min
the dispersion carousel
8 Cleaning Engineer Cleaning the radiating Annual Maintenance 15min
fan
9 Cleaning Engineer Cleaning the vortexer Annual Maintenance 5min
holes
10 Cleaning Engineer Cleaning the incubation, Annual Maintenance 8min
maintenance,
photometry, and waste
drainage holes

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11 Cleaning Engineer Cleaning Waste Annual Shutdown 5min
Drainage Probes
12 Executing Engineer Probe special wash Annual Maintenance 2min
13 Checking Engineer Checking the syringe Annual Maintenance 15min
14 Checking Engineer Checking the isolation Annual Maintenance 10min
chamber
15 Checking Engineer Checking the substrate Annual Maintenance 15min
leakage box
16 Executing Engineer Priming and Cleaning Annual Maintenance 12min
17 Cleaning Engineer Cleaning the sampling Annual Shutdown 5min
probe swab
18 Cleaning Engineer Replacing the Annual Shutdown 20min
Dispersion Aspirate
Peristaltic Pump Tubes
19 Cleaning Engineer Cleaning the dispersion Annual Maintenance 20min
aspirate probes
20 Cleaning Engineer Cleaning the dispersion Annual Shutdown 8min
dispense probes
21 Replacing Engineer Replacing the gripper Annual Shutdown 15min
spring
22 Executing Engineer Executing DCF Annual Standby 2min
diagnostics
23 Executing Engineer Executing routine Annual Standby 20min
cleaning
24 Executing Engineer Executing substrate Annual Standby 24min
background detection
25 Executing Engineer Executing System Annual Standby 25min
Repeatability

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4 Active Maintenance Items Guide

4.1 Checking Consumables Status

Maintenance Item Checking Consumables Status
Maintenance object consumables
Causes for To check the remaining consumables to avoid test failure due to
maintenance insufficient consumables.
Maintenance Check if the remaining consumables are sufficient and the software
content display is consistent with the reagent consumables.
Materials required None
Precautions Wear gloves to prevent biohazards.
System status Incubation or standby
How to do Select Reagent -> Consumables Management or Regean ->
Reagent Overview
Check the inventories of sample diluent, substrate, cuvettes, solid
waste container, probe detergent, deionized water and wash buffer.
Please refill the consumable that is insufficient.
Check Confirm that all of the consumables inventories are sufficient.
Maintenance Takes 1min

4.2 Checking System Status

Maintenance Item Checking System Status
Maintenance object The system's temperature, power supply and fluidics are displayed
normally.
Causes for To ensure that the analyzer is in the normal state and confirm the
maintenance operation stability of the analyzer.
Maintenance Check if the temperature of the incubation assembly, dispersion
content carousel, substrate heating assembly and reagent compartment is
within the required range, if the power supply of the analyzer is
normal; and if the negative pressure in the fluidic system meets the
requirement.
Materials required None
Precautions Wear gloves to prevent biohazards.
System status Incubation or standby
How to do Select Utility - Status - Temperature
Check if the temperature of the incubation assembly, dispersion
carousel, substrate heating assembly is 36.7℃ -37.3 ℃, and if the
temperature of the reagent compartment is 2.0℃ -8.0 ℃. If not,
troubleshoot the error.
Select Utility - Status - Power Supply
Check if the power status is abnormal and the current of the two
radiators meets the requirement.

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Select Utility - Status - Fluidics
Check if negative pressure of the vacuum pump is ≤ -30Kpa and
other negative pressure is abnormal
Check Feel whether the reagent carousel can refrigerate. Check the
current of the two radiators range from 2.0 A to 6.5 A.
Maintenance Takes 1min

4.3 Checking the Probe

Maintenance Item Checking the Probe
Maintenance object Probe
Causes for Correct analysis cannot be carried out if the sample probe is
maintenance abnormal. The probe cannot be effectively cleaned and the test
results will be affected if the wash well does not work properly.
Therefore, it is necessary to check whether there is dirt and
crystallization outside the sample probe, and whether the wash well
is clogged. If yes, cleaning is needed.
Maintenance Check whether water drips at the tip of the probe, whether there are
content stains on the outer wall, and whether the liquid flow on the inner wall
is abnormal.
Check whether the wash well works properly.
Check if the probe vertical anti-collision function is normal.
Materials required None
Precautions 1. Wear gloves before operation to prevent biological risk.
2. Caution to prevent probe puncture.
3. Be careful not to bend the probe.
4. Keep away from the probe to avoid collision with it.
System status Standby
How to do 1. Make sure that the analyzer status is Incubation or Standby, and
then open the transparent shield cover of the analyzer.
2. Execute the operating software; select Utility - Maintenance -
Maintenance, and click Check Probe.
3. Check the liquid flow on the probe inner wall as shown in the
figure.
4. If the liquid flow is sprayed out or does not come out vertically, the
probe may be clogged.
Clogging processing: first, conduct Probe Special Wash; if it is still
not normal, replace the probe. Note: The probe cannot be passed
through.

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Description of Probe Inner Wall Wash Flow

5. After maintenance, close the transparent shield cover of analyzing
unit and click Exit.
Check After maintenance, repeat the above maintenance steps to confirm
the maintenance results.
Maintenance takes 3min

4.4 Checking the Syringe

Maintenance Item Checking the Syringe
Maintenance object Probe Syringe/Probe Wash Syringe/Dispersion Syringe/Substrate
Syringe
Causes for The syringe is used to dispense small amount of sample and
maintenance reagent. If the syringe leaks or the retaining screw at the bottom of
the syringe assembly is not tightened, the dispensed volume may be
inaccurate or the syringe will be even damaged.
Maintenance Check if the syringe leaks or other errors occur.
content
Materials required None
Precautions Wear gloves before operation to prevent biological risk.
System status Incubation, Standby or Shutdown
How to do 1. Make sure that the analyzer status is Incubation, Standby or
Shutdown.
2. Open the left side plate and the backplate of the analyzer.
3. Check whether the①probe syringe, ②probe wash syringe, ③
substrate syringe and ④dispersion syringe to see if there is obvious
liquid leakage or dripping.

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4. If yes, replace the syringe.

5. After replacement, enter the Alignment Screen and perform wash
buffer and substrate prime until the water flow of the syringe tube is
normal.
6. Confirm that the replaced syringe does not leak or drip.
7. Install back the left side plate and the backplate of the analyzer.
Check Check again if the syringe after replacement leaks or drops
obviously.
Maintenance takes 15min

4.5 Checking Overflowing of the Dispersion Carousel

Maintenance Item Checking the Syringe
Maintenance object Dispersion Carousel
Causes for The errors including clogging of the dispersion aspirate probe and
maintenance mis-operation will lead to the overflowing of the dispersion carousel.
Hence, checking is needed to avoid the abnormal test result.
Maintenance Make sure that there is no overflowing or crystalizing in all holes of
content the dispersion carousel.
Materials required Clean gauze, alcohol
Precautions Wear gloves before operation to prevent biological risk.
System status Startup or Standby
How to do 1. Enter Maintenance – Alignment – Dispersion System
Alignment – Common Functions.
2. Conduct Mechanical Reset of the Dispersion System.
3. Select Rotate Cuvette Position and select the position one by
one, then click “Execute” and rotate the dispersion carousel to the
certain cuvette position to check if the holes of the dispersion
carousel are clean.
4. If overflow occurs, remove the dispersion carousel and clean it.
(For details, refer to 2.8 Dispersion System in the Service
Manual.)

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Methods of cleaning the dispersion carousel:
Wash the dispersion carousel assembly with running water, dry it
with dust-free gauze and then air-dry it.
Use dust-free gauze moistened with alcohol to clean the interior of
the dispersion chamber before drying it with dry dust-free gauze.
Use dust-free gauze moistened with alcohol to clean the gripping
holes on the lower surface of the dispersion carousel cover and
wipe off the wash buffer crystal and substrate coagulation. Then dry
the holes with a dry dust-free gauze.
5. If overflow occurs, clean the substrate tubes:
Use gauze moistened with alcohol to gently wipe the exterior of the
substrate tube, and then use gauze moistened with deionized water
to wipe out the alcohol. Note: Do not damage the substrate tube
during cleaning.
6. After overflow occurs, clean the gripper according to the gripper
finger cleaning guide.
7. After overflow occurs, clean the incubation / waste drainage /
photometer hole according to the actual conditions.
8. Install the dispersion assembly according to the reverse order of
the disassembling steps.
Check After finishing the step 4, make sure that the dispersion carousel
cover, the dispersion chamber and the dispersion carousel are free
of wash buffer crystals or solidified substrate and show metallic
luster. and show metallic luster.
Maintenance takes 10min (No overflow occurs.)
60min (If overflow occurs.)

4.6 Cleaning the Cap of the Wash Buffer Tank

Maintenance item Cleaning the Cap of the Wash Buffer Tank
Maintenance object Cap of wash buffer tank
Causes for The exhaust holes on the cap of the wash buffer tank may be
maintenance clogged due to the wash buffer crystals and dust. Therefore, it is
necessary to carry out such maintenance to prevent crystals from
clogging the exhaust holes.
Maintenance Clean the cap of the wash buffer tank
content
Materials required None
Precautions Wear gloves before operation to prevent biological risk.
System status The whole unit is powered off or is standby.
How to do 1. Remove the tank cap and gently remove the stems of the exhaust
port with a clean TIP head.

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2. Use gauze moistened with deionized water to clean the tank cap.
3. Finally, wipe it with a clean napkin and reload it for use.
Check Confirm whether the wash buffer tank cap is clean.
Maintenance takes 3min

4.7 Cleaning the Dust Screen

Maintenance Item Cleaning the dust screen
Maintenance object Dust screen
Causes for Dust may accumulate on the dust screens after the instrument is
maintenance used for a long time, influencing the ventilation, heating the whole
unit and reducing the performance of reagent refrigeration unit.
Maintenance Clean the dust screen
content
Materials required Suction cleaner, hair brush and fresh water

Precautions 1. Do not reinstall the dust screens until they are dry completely.
2. Install the dust screens correctly to avoid gaps.
System status Shut Down

How to do 1. Switch off the analyzer’s power.

2. Open the outlet cover and remove dust screens from the right of
the analyzer.

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3. Open the backplate of the analyzer and remove the other two
dust screens.

4. Use the suction cleaner, hair brush or fresh water to clean the
dust screens, and then dry them in air.
5. Reinstall the dust screens when they are dry.
Check Visual inspection. Observe the dust situation on the dust screens
under the light, and confirm there is no obvious blockage.
Maintenance takes About 10min

4.8 Cleaning the Radiating Fan

Maintenance Item Cleaning the Radiating Fan
Maintenance object Radiating fan
Causes for If the radiating fan is used for a long period, dust on it may affect the
maintenance radiating performance, resulting in insufficient air flow and affecting
reagent refrigeration.
Maintenance Clean the radiating fan
content

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Materials required Suction cleaner, hair brush and gauze
Precautions 1. Pay attention to the direction of the fan during installation.
2. Make sure that the fan can rotate smoothly.
System status Shutdown
How to do 1. Confirm the instrument is powered off.
2. Use a hexagon wrench to loosen the four hexagon screws on
each fan, disconnect the cables, and remove the fan.
3. Use the suction cleaner, hairbrush or gauze to clean the fan
assembly.
4. Reinstall the cleaned fan assembly.
Check The fan is cleaned without obvious dust and rotates smoothly..

Maintenance takes About 15min

4.9 Cleaning Vortexer Holes

Maintenance Item Cleaning Vortexer Holes
Maintenance object Vortexer holes
Causes for Dust in the vortexer holes will affect the mixing effect.
maintenance
Maintenance Clean Vortexer Holes
content
Materials required Clean cotton swabs and alcohol
Precautions None

System status Shutdown

How to do 1. Confirm the instrument is powered off.
2. Remove the transparent shield cover.
3. Wipe the vortexer holes gently with cotton swab dipped with
alcohol.

4. Close the transparent shield cover.

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Check Visually check the vortexer hole is clean.

Maintenance takes About 5min

4.10 Cleaning the Incubation, Maintenance, and Waste

Drainage Holes
Maintenance Item Cleaning Incubation, Maintenance, Waste Drainage,
Photometer Holes
Maintenance object Incubation, maintenance, waste drainage, photometer holes
Causes for Contamination to incubation, maintenance, waste drainage,
maintenance photometer holes may reduce the incubation effect.
Maintenance Clean incubation, maintenance, waste drainage, photometer holes
content
Materials required Dustless gauze, alcohol
Precautions: Wear gloves before operation to prevent biological risk.

System status Shutdown

How to do 1. Confirm the instrument is powered off;
2. Remove the transparent shield cover;
3. Wipe the ①waste drainage hole, ②photometer hole, ③
maintenance holes and ④incubation holes gently with cotton swab
dipped with alcohol.

4. After cleaning, check if there is cotton fiber left in each hole and
reinstall the shield cover.

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Check None

Maintenance takes About 8min

4.11 Cleaning the Gripper

Maintenance Item Cleaning the Gripper
Maintenance object Gripper
Causes for The gripper may be dirty after a long time and needs cleaning.
maintenance Otherwise, it may lead to gripping failure.
Maintenance Clean the gripper
content
Materials required Dustless gauze, alcohol
Precautions: Wear gloves before operation to prevent biological risk.

System status Standby

How to do 1. Confirm that the system is in Standby status; select Utility -
Maintenance, and click Wipe Fingers.
2. A window indicating that fingers will move is displayed. Click
Execute.

3. Open the front transparent shield cover of the analyzer.

4. Wipe the finger inner and outer walls by using a piece of dust-free
gauze dipped with alcohol, so as to make the gripper expose
metallic luster with no dust, stains or rusts.
5. Close the transparent shield cover of analyzing unit and click Exit
to complete the maintenance.
Check No dust, stains or rusts on the fingers, exposing metallic luster.

Maintenance takes About 8min

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4.12 Replacing the Spring of the Gripper

Maintenance Item Replacing the Spring of the Gripper
Maintenance object Gripper spring
Causes for After the instrument is used for a long time, the spring may fall off or
maintenance break, and then the gripping function may be unavailable.
Maintenance Replace the gripper spring
content
Materials required New gripper spring (please apply for materials according to the
material list)
Precautions: Maintenance is performed by the engineer only
System status Shutdown
How to do 1. Confirm the system status is Standby, select Utility –
Maintenance, and click Replace the Gripper Spring.
2. A window indicating that fingers will move is displayed. Click
Execute.
3. Open the front shield cover, and remove it by loosening the two
screws.
3. Use a cross screwdriver to loosen the three screws on the Z-axis
shield cover, and remove the Z-axis shield cover.
4. Use a cross screwdriver to loosen the seven screws on the Z-axis
cover, and remove the Z-axis cover.
5. When replacing the finger clamping spring, use the tweezers to
grab the gripper cam, make the fingers close, and then take the
spring hook from the spring column with tweezers; be careful not to
drop the finger clamping spring and other finger parts to the
instrument.

6. Hang a new finger clamping spring on the spring guide post, and
note that the spring hook must be accurately hung in the groove of
the spring column.

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Maintenance Item Replacing the Spring of the Gripper
7. Install the spring and tighten the screws in reverse order of step 3
to step 4, then reinstall the shield cover
8. When the maintenance instruction is executed successfully, click
Exit to complete the maintenance.
Check Start up the instrument, and confirm that the gripper works properly.
Maintenance takes 15min

4.13 Cleaning Waste Drainage Probes

Maintenance Item Cleaning Waste Drainage Probes
Maintenance object Waste discharge probes
Causes for Stains deposited on the waste drainage probe will affect the effect of
maintenance drainage.
Maintenance Clean waste drainage probes
content
Materials required Dustless gauze, alcohol
Precautions 1. The probe tip is sharp and may cause puncture wounds. To
prevent injury, exercise caution when working around the probes.
2. Wear gloves and lab coat, and if necessary, wear goggles during
the maintenance process.
System status Shutdown
How to do 1. Confirm the instrument is powered off.
2. Open the transparent shield cover.
3. Lift the waste drainage probe to facilitate cleaning.

4. Gently wipe the probe outer wall from top to bottom with a piece
of dustless gauze dipped with alcohol to ensure that the outer wall is
wiped clean.
4. Reinstall the transparent shield cover (after finishing other
maintenance (if any)).

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Check No stains on the probe surface, exposing metallic luster.

Maintenance takes About 5min

4.14 Probe Special Wash

Maintenance Item Probe Special Wash
Maintenance object Probes
Causes for The liquid flow of the sample probe is not up to expectations, when
maintenance Check Probe is performed.
Maintenance Clean the sample probe by using the probe detergent.
content
Materials required Probe detergent (about 300uL used each time; prepare at least 4ml
probe detergent considering the dead volume of 3.385mL; more
detergent is better).
Precautions 1. Wear gloves before operation to prevent biological risk.
2. Caution to prevent probe puncture.
3. Keep away from the probe and other moving parts to avoid
collision with them.
System status Standby
How to do 1. Confirm that the probe detergent is sufficient.
2. Select Utility- Maintenance - Maintenance;
3. Click Probe Special Wash to clean the probe, during which Exit
is gray;
4. After the execution, Exit is activated. Click Exit to complete the
maintenance.
Note: After Probe Special Wash, if the liquid flow of the probe is
still abnormal, consider replace the probe instead of
unclogging it.
Check After maintenance, perform Check Probe.
Maintenance takes 2min

4.15 Prime and Drain

Maintenance Item Prime and Drain

Maintenance Wash buffer and substrate tubing system of whole unit

object

Causes for 1. Bubbles in tubes will lead to problems such as inaccurate

maintenance sample addition and poor cleaning effect, which will affect the test
results, so priming is needed to remove the bubbles in tubes.
2. Empty and clean the tubes of whole unit if the analyzer will not
be used for a long time, so as to avoid crystallization.

Maintenance Empty/prime wash buffer or substrate tubing system of the whole

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content unit

Materials required None

Precautions 1. Wear gloves before operation to prevent biological risk.

2. Caution to avoid probe puncture.
3. Keep away from the probe and other moving parts to avoid
collision with them.

System status Standby

How to do 1. Select Utility - Maintenance - Maintenance - Prime and Drain.

2. To use the wash buffer for prime, select the Wash Buffer tab,
select Wash Buffer 1 Tubing or Wash Buffer 2 Tubing, and click
Prime or Drain as required. Confirm that the remaining reaction
cuvettes are ≥ 4 and the waste container is ≥ 4 and waste tank is
not full before priming and draining. Verify that the wash buffer
tank has been loaded and its remaining capacity is ≥15% before
priming, and take out the wash buffer tank cover before drainage.

3. To use the substrate for priming, select the Substrate tab,

select Substrate L Tubing or Substrate R Tubing, and click
Prime or Drain as required.
4. The cuvette will be consumed for priming and drainage. Make
sure that the remaining reaction cuvettes are ≥1 and the waste
container and waste tank are not full before priming and drainage.
Check that the substrate is adequate before priming (Make sure
that there are more than 25 bottles of substrate in corresponding
tube), and put an empty substrate bottle at the substrate position
before drainage. Be careful not to leave the substrate position
empty to avoid exposure of the substrate probe to the air for a long
time and avoid contamination of the substrate probe.

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5. After draining and priming, click OK to complete the
maintenance.

Check After maintenance, the instrument fails to detect bubble alarm.

Maintenance takes 6min for priming/emptying single wash buffer tube

12min for priming/emptying two wash buffer tubes
6min for priming/emptying single substrate tube
12min for priming/emptying two substrate tubes

4.16 Cleaning the Probe Swab

Maintenance Item Cleaning the Probe Swab
Maintenance object Probe swab
Causes for Crystals will accumulate on the sample probes swab after the
maintenance instrument is used for a long time. Excessive crystals may affect the
vertical movement and cleaning effect of the sample probes.
Maintenance Clean Probe swab
content
Materials required Dustless gauze, alcohol
Precautions Wear gloves before operation to prevent biological risk.

System status Shutdown

How to do 1. Confirm the instrument is powered off;
2. Remove the front panel and transparent shield cover;
3. Move the probe vertically to the top to avoid damaging the probe.
Move the sample probe between the wash well and mixing position
(to facilitate the cleaning of the upper and lower surfaces of the
sample probe swab).
Note: Move the probe vertically to the top before moving
horizontally, so as to avoid damaging the sample probe.
4. Wipe the upper and lower surfaces of the sample probe swab by
using a piece of dust-free gauze dipped with alcohol, till no crystals
can be found on the swab surface. After completion, move the probe
to the top of the wash well.

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Wipe the upper and lower

surfaces of the sample probe
swab by using a piece of
dust-free gauze dipped with
alcohol.

5. Reinstall the front panel and transparent shield cover;

Note: Reinstall them after finishing other maintenance (if any).
Check No crystals on the swab surface.

Maintenance takes About 15min

4.17 Replacing the Dispersion Aspirate Peristaltic

Pump Tubes
Maintenance Item Replacing the Dispersion Aspirate Peristaltic Pump Tubes
Maintenance object Dispersion aspirate peristaltic pump tubes
Causes for Peristaltic pump is used for dispersion aspiration. After long-time
maintenance use, the pump tubes will be worn out. To ensure the normal
aspiration during the dispersion wash, it is necessary to regularly
replace the pump tubes.
Maintenance Replace the dispersion aspirate peristaltic pump tubes
content
Materials required A set of dispersion aspirate peristaltic pump tubes (5 tubes)
Precautions Wear gloves before operation to prevent biological risk.

System status Powered-off

How to do 1. Confirm the analyzing unit is powered off, and open the cover at
the upper rear of the analyzer to find the dispersion aspirate
peristaltic pump as shown in the figure below.

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2. Place tissue under the pump head to prevent the liquid from
spilling onto other parts.
3. As shown in the following figure, from top to bottom, there are 5
tubes on the pump head to be installed.
Tube press block
Roller

Pump tube
clamp
Knurled nut

Pump tube
slot

4. Unscrew the two knurled nuts and open the tube press block to
remove the five tubes from top to bottom. Take caution to protect the
pump tube from being scratched.
5. Install the new tubes from bottom to top. After installing each
pump tube, rotate the peristaltic pump roller at least 10 times to
ensure that the pump tubes are in their respective channels to avoid
pump tube intertwining.
Note: Make sure the direction of each tube is correct. Otherwise,
dispersion wash may fail. If the direction cannot be confirmed, refer
to other tubes that have not been removed.

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The pump tube is

in arc shape during
installation.

After installing each

pump tube, rotate the
peristaltic pump roller by
hand at least 10 times.

6. After installing the new pump tubes, first tighten the inner knurled
nut and then the outer one to fix the tube press block.
Note: Do not tighten the two nuts simultaneously.
7. Power on the analyzer for final confirmation.
Note: Before replacing the pump tubes, pull the roller to check
whether it can rotate smoothly. If no, replace the dispersion aspirate
peristaltic pump assembly.
Check After replacing the tubes, test the flow to check if the dispersion
aspiration function is normal:
1. Prepare 4 empty cuvettes, marked with A1, A2, A3, A4
respectively. Use the calibrated pipette to add 1 ml pure water into
the 4 empty cuvettes, and place the 4 cuvettes on an empty cuvette
tray.
2. remove four aspirate probes A1~A4 and put them into four
cuvettes respectively. Make sure the probe tip reaches the bottom of
the cuvette and coincides with the axis of the cuvette without tilting.

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3. Select Utility – Maintenance – Alignment – Fluidic Check and

Calibration – Flow Test – Continue.
4. Select Aspirate Volume, change the aspirate time from 7000ms to
5000ms, Click Start.

5. After the peristaltic pump stops, take out aspirate probes A1~A4,
use the 200ul pipette to measure the liquid volume in the marked
cuvettes A1~A4 and record the volume.
6. Calculate the aspirate flow of the A1~A4 aspirate probes
respectively.
Aspirate flow = (1000ul- remaining liquid volume in the cuvette after

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aspiration (ul))/5 s
Note: If the pipette cannot measure the volume accurately, a ruler
can be used.

7. After the flow test, install back the aspirate probes and other
components.
Maintenance takes 20 min

4.18 Cleaning the dispersion aspirating probes

Maintenance Item Cleaning the dispersion aspirating probes
Maintenance object The dispersion aspirate probes (4 probes in total A1/A2/A3/A4)
Causes for Aspirating needle contamination will result in carryover and
aspirating needle clogging will result in wash buffer residue, which
maintenance
will affect the test result. You should regularly replace the aspirating
needles.
Maintenance Remove the aspirate probes, wash and dry them, and then install
content them back.
Materials required Clean tissue, ethanol, deionized water or distilled water, probe
cleanser, beaker and dispersion probe cleaning tool (including
unclogging device and syringe)
Precautions 1. Wear gloves, and if necessary, goggles during the maintenance
process to avoid biological risks.
2. Caution to avoid probe puncture.
3. If the aspirate probe is bent or damaged, replace it immediately;
otherwise, unreliable results may be obtained.
4. Keep away from the probes and other moving parts to avoid
collision with them.
System status Incubation or Standby status
How to do 1. Confirm the probe detergent is sufficient and cuvettes can be
found in the cuvette tray.
2. Select Utility – Maintenance – Maintenance.
3.Click Dispersion Probe / Tube Maintenance - Execute. Then
the system resets the dispersion carousel automatically and the
gripper grips the four cuvettes from the cuvette tray to the dispense

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positions on the dispersion carousel.
4. The engineer starts cleaning. Take A4 probe as example.
Unscrew the round nut of A4 aspirating needle on the aspirate board
counter-clockwise and lift it upward, and pull the aspirating needle
from the dispersion carousel. Do not bend or bump the probes.

5. Loosen counter-clockwise the quick joint on the dispersion

aspirate adapter board, lift it gently and disconnect the guide tube
from the press plate

6. Repeat step 4-5, take A1/A2/A3 Use gauze soaked in alcohol

or alcohol-cotton to clean the exterior of the replaced aspirating

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needle, and use the unclogging device to clean its interior. After
exterior cleaning, connect the syringe tool (included in the
accessory kit) with the quick joint of the aspirating needle. Prepare a
beaker full of probe cleanser, immerge the other end of the probe
into the beaker, and push/pull the syringe plunger for over 10 times.
Lift the probe tip above the liquid level and discharge the liquid in the
tube and prepare another beaker filled with deionized water or
distilled water, immerge the probe tip into the liquid, pull the syringe
plunger to aspirate liquid, put the probe into another empty beaker
and push the syringe plunger to discharge the liquid. Repeat this
action for at least 10 times to clean the probe interior. After interior
cleaning, disconnect the probe assembly from the syringe
connector, swing the probe and tube to remove the liquid leftover,
and then use clean gauze (without scraps) to dry the probe exterior.
Please note that the tube is connected tight during the cleaning
process
7. Put the probe back: Take the clean aspirating needles and
put the probe back into the aspirate board. Take care during the
process to prevent the probe from colliding or scraping with other
accessories. Turn the round nut clockwise to lock the aspirating
needle. Gently lift the aspirating needle to check whether the
aspirating needle is smoothly rebounded automatically. Connect the
quick joint of the aspirating needle guide tube with the
corresponding joint on the dispersion aspirate adapter board. When
connecting them, press the joints gently and screw them clockwise
until the buckles of the joints are fastened and a click is heard.
Check whether the joint is fastened by shaking it gently. Fix the tube
onto the press plate and the black ring symbol on the tube should
align with the edge of the press plate.
8. Click [Finish], the gripper will throw the cuvettes, click the
[Exit] button to complete the maintenance.
Check The surface of the aspirate probes is free of dirt and crystals, and
shows metallic luster. Result of routine cleaning shows Pass,
Maintenance takes 20 min

4.19 Cleaning the Dispersion Dispense Probes

Maintenance Cleaning the Dispersion Dispense Probes
Item
Maintenance The dispersion aspirate probes (4 probes in total)
object
Causes for The crystals that accumulated on the dispersion dispense probes will lead to
maintenance the insufficient dispersion washing, affecting the test results. Hence, it is
necessary to check the dispersion dispense probes regularly.
Maintenance Remove the dispersion dispense probes, check if there are crystals on the
content exterior of the probes bottom, especially near the holes. If yes, wipe them out.
Materials Clean gauze
required
Precautions 1. Wear gloves, and if necessary, goggles during the maintenance process to
avoid biological risks.
2. Caution to avoid probe puncture.
3. Avoid bending or scraping the dispense probes / tubes.
4. Keep away from the probes and other moving parts to avoid collision with

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them.

System Standby
status
How to do 1. Confirm the system is in the Standby status and the remaining reaction
cuvettes are ≥ 4
2. Select Utility – Maintenance – Maintenance.
3. Click Dispersion Probes/Tubes Maintenance – Execute.
4. The engineer starts the maintenance, unscrewing counterclockwise the
round nut on the dispense probe and removing the dispense probe from the
dispersion carousel.
Note: Keep the hose connection tight without loosening or falling off.

Unscrew the round

nut and remove the
dispense probe.

5. Use the clean gauze to wipe the outer wall of the dispense probes till the
surface of the probes shows the metallic luster.

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Use the clean gauze to wipe the

outer wall of the probes till the
surface shows the metallic luster.

6. After cleaning, reinstall the dispense probes on the dispense carousel and
tighten the round nut.
7. Check if the hose connection is loose. If yes, tighten it.
8. Repeat Step 3 ~ 5, and clean other 3 dispense probes.
9. Click OK to finish the cleaning.
10. Close the shield cover of the analyzer.
11. Fill out the maintenance log.
Check The surface of the dispense probes is free of dirt and crystals, and shows
metallic luster.
Maintenance 8 min
takes

4.20 Checking the Substrate Leakage Box

Maintenance Item Checking the substrate leakage box
Maintenance object The substrate leakage box
Causes for During cleaning the substrate tubes or removing and inserting the
maintenance substrate bottles, some liquid may leak into the substrate bottle
holder. In this case, the liquid will flow into the substrate leakage box
through the holes at the bottom. Therefore, it is necessary to clean
the substrate leakage box regularly.
Maintenance items Check and clean the substrate leakage box
Materials required Hair brush, dry gauze, deionized water
Precautions Only engineers can perform maintenance.
Wear gloves before operation to prevent biological risk.
System status Powered off
How to do 1. Remove the front panel of the analyzer.
2. Find the substrate leakage box under the substrate bottle.

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3. Loosen the two screws fixing the substrate leakage box and take
the box out carefully.

The substrate
leakage box is under
the substrate bottle

Note: Take caution and do not pull the substrate tubes.

4. Check the substrate leakage box to see if there is fluid in it. If so,
empty it.
5. Wash the substrate leakage box and clean it with hair brush.
6. Dry the substrate leakage box after washing.
7. Reinstall the substrate leakage box.
Check Visually check the substrate leakage box is dry and clean.

Maintenance takes 15min

4.21 Checking the Isolation Chamber

Maintenance Item Cleaning the isolation chamber
Maintenance object Isolation chamber (ICF/ICF2)
Causes for Foreign particles may exist in the reagent pot and are carried to the
maintenance isolation chamber (ICF1) during condensation discharge. Foreign
particles may exist in the sample and are carried to the isolation
chamber (ICF2) during probe cleaning. Accumulation of foreign
particles for a long time may block the isolation chamber and affect
the waste drainage effect.
Maintenance Check the isolation chamber filter screen and replace the isolation
content chamber.
Materials required None
Precautions 1. Only engineers can perform maintenance. Wear gloves before

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operation to prevent biological risk.
2. Cut off the parts connecting the original tubes and the connectors
to make sure the sealing stability of during reinstallation. The tubes
must be inserted into the root of the connector.
System status Powered off
How to do 1. Confirm the system is powered off.
2. Remove the left side plate of the analyzer.
Find the substrate leakage box under the substrate bottle.
3. Visually check the isolation chamber for foreign particles.
4. If there are foreign particles in the isolation chamber, replace the
isolation chamber.
5. Reinstall the front panel of the analyzer and the shielding cover.
Check Visually check the isolation chamber is clean.

Maintenance takes 20min

5 System Performance Test

System performance test includes routine cleaning, DFC diagnosis, substrate background
detection and system repeatability.

5.1 Daily Clean

1) Enter Utility – Maintenance – Maintenance – Daily Clean.
2) Click Execute to start daily cleaning.
3) Click Exit to finish the maintenance.

5.2 DCF Diagnosis

1) Enter Utility – Maintenance – Diagnosis – Photometer Diagnosis – DCF diagnosis.
2) Parameter settings: Set the Test Cycle as 20 and select Start to start the test.
3) Record the Relative Extreme Difference, which should be less than 1.5%.

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Figure 9-1 DCF stability test

5.3 Substrate Background Test

1) Select Utility – Maintenance – SPT – Substrate.
2) Select Substrate Background and set the Test Cuvettes as 20.
3) Tick the Dispersion checkbox, click Start, and wait for the results.
4) The instrument automatically starts detection, and displays the results after completion.

Item Index

Substrate background RLU 3000-6000

Substrate background SD SD＜100

5.4 System Repeatability

Prepare the sample: Add 1 ml System Detection Solution A (0.002 ug/ml) to the microtube
and load it to 1# sample position;
1) Select Utility – Maintenance – SPT – Photon Counting.
2) Select System Repeatability.
3) Confirmation:
The Sample Replicate(s) is 20, and the Reagent Replicate(s) is 0;
The Sample Aspirate Volume (ul) is 15, and the Sample Dispense Volume (ul) (ul) is 10;
4) Tap Start, and wait for the results.
5) The instrument automatically starts detection, and displays the results after completion.
The

Item Index

Sample RLU 400000-2000000

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Sample CV CV ≤ 1.5%

6 Maintenance Software Upgrade

During active maintenance, engineers should check the version of the instrument. If the
current software version of the instrument is lower than the latest released version, engineers
should upgrade the instrument in time to reduce the failure rate of the instrument and improve
the user experience. For specific upgrade methods, see section XX.

7 Maintenance FAQs
Common Maintenance Errors Possible Reasons

Dispersion wash buffer enters the tube slowly. The cap of the wash buffer tank is not
clean during maintenance, causing the
air vent to be clogged.

Inaccurate dispensing of sample or reagent affects The syringe is not checked for leak or
results. air bubbles during maintenance.

The system temperature or reagent refrigeration The dust screen and the radiating fan
temperature is high. are not cleaned during maintenance.

The gripper fails to grip cuvettes occasionally. The gripper is not cleaned or not
cleaned thoroughly during maintenance.

The gripper fails to grip cuvettes or reset frequently. The spring of the gripper is not replaced
during maintenance.

Dispersion aspiration is abnormal/dispersion The dispersion peristaltic pump tubes

carousel overflowing occurs. are not replaced during maintenance.

Dispersion carousel overflowing occurs. Overflowing checking and cleaning of

the dispersion carousel are not
performed during maintenance.
The dispersion aspirate probes are not
cleaned according to the requirements
during maintenance.

The result is inaccurate, causing The inner wall washing of the probe is
the carried contamination between sample reagent. not checked or the outer wall is not
cleaned during maintenance.

The wash well is clogged. The wash well is not cleaned during

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maintenance.

The effect of dispersion wash is poor. Dispersion aspirate/dispense probes

are not cleaned according to the
requirements during maintenance.

The device service life exceeds the limit. The Relevant parts are replaced during
prompt is red. maintenance, but the counter is not
reset.

8 Maintenance Report and Records

Before performing active maintenance, the engineer should print the CL-900i&960i_XX
Active Maintenance Report.
After the maintenance is completed, please fill in the maintenance report according to the
requirements and ask the customer to sign it. The report paper is kept by the customer, and
the engineer scans the electronic copy and uploads it to the attachment of the CRM
Maintenance Order for archiving.

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