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Using SAP
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Contents
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Contents
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Contents
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Contents
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Contents
Appendices
A Abbreviations ..................................................................................... 357
B Glossary ............................................................................................. 359
C Buttons, Key Combinations, and Function Keys .................................. 369
D The Author ......................................................................................... 375
12
About This Book
Kapitel 0
This book is aimed at anyone who wants to become familiar with the SAP
system or get an overview of the most important functions and components.
We’ll describe the software, how you navigate in the SAP system, and which
central functions are available for the various business areas—logistics,
accounting, and human resources.
If you’re already familiar with the SAP system and want to specialize in one
of the various SAP components, or if you’re looking for detailed informa-
tion, this book is probably not the best resource for you. In this case, you
should refer to a book that deals with your specific field of interest at
www.sap-press.com.
Part I outlines the history of the SAP enterprise and provides an overview of
its products and special features.
Chapter 1, Brief History of the SAP Enterprise, describes the history of SAP
SE from its foundation to the present.
In Chapter 2, How Does SAP Software Work?, you learn how to adapt the
software to the requirements and needs of enterprises.
Part II forms the centerpiece of this book. It explains step by step how you
operate the SAP system.
13
About This Book
Chapter 7, Maintaining the System Layout and User Data, shows you how to
adapt the SAP system to your requirements.
Chapter 9, Printing, describes the print process in the SAP system, how to
print documents, and the creation of screenshots from the SAP system.
Chapter 10, Automating Tasks, teaches you how to have the SAP system
work for you by automating tasks via batch jobs.
Chapter 11, Working with Messages and Business Workplace, shows you
how to use the SAP system to perform different office administration tasks.
The Business Workplace enables you to send messages, manage documents,
and deploy workflows.
Chapter 12, Electronic Data Exchange, explains how you can use Electronic
Data Interchange (EDI) to transfer data to other systems seamlessly.
Chapter 13, Using Help Functions, describes the different help functions:
the SAP online help, the (F1) and (F4) help, and many more.
Chapter 14, The Role and Authorization Concept, provides general informa-
tion on authorization control and the role concept in SAP ERP.
Part III of this book provides an overview of the most critical business pro-
cesses in the SAP system.
Chapter 16, Sales and Distribution, discusses sales processes and illustrates
the sales process with the Sales and Distribution (SD) component in the SAP
14
Working with This Book
Chapter 17, SAP ERP Financials, gives you an overview of the central func-
tions of the Financials (FI) component in SAP ERP. It discusses the SAP Gen-
eral Ledger, as well as accounts receivable and accounts payable.
Chapter 18, Controlling, describes the basic principles and functions of the
Controlling (CO) component in SAP ERP. This includes controlling tasks,
overhead cost controlling, product cost controlling, and profitability analysis.
Chapter 19, Human Resources, deals with the tasks and processes of human
resources (HR) in the SAP system, for example, organizational management,
recruitment, personnel administration, and time management.
The case study in Chapter 20 reinforces your understanding of the basic SAP
processes by reproducing a continuous process in the SAP system.
The Appendix of this book provides critical information for quick reference:
abbreviations, a glossary with the most important SAP concepts, and an
overview of transaction codes, menu paths, key combinations, buttons, and
function keys.
More content is available on the book’s catalog page. There you can download
solution notes for the exercises, additional information, and the overviews
from the appendix for printing. You can find documents for download under
https://www.sap-press.com/using-sap_4155/ in the Product Supplements area.
You can use this book both as a general introduction and as a reference book.
Each chapter of Part II contains exercises in which you can apply what
you’ve learned. You can also carry out the exercises directly in an Internet
Demonstration and Evaluation System (IDES) training system. Allow your-
self plenty of time, and make sure that you understand all of the steps. This
way, you become acquainted with the SAP system. Remember: Never carry
out the exercises in a live SAP system; if you're unsure, ask your supervisor
or administrator.
Reading this book doesn’t require previous knowledge of SAP, just basic PC
knowledge and an understanding of the processes in business enterprises.
15
About This Book
Beginners should read the book from the beginning because the individual
chapters build on each other. Each topic provides background information
about concepts and processes. Finally, the processes in the system are
described click by click and with numerous screenshots.
You can maximize your success with this book if you have access to an SAP
ERP test or training system. All the examples in this book are based on the
IDES system, which means that you don't have to implement Customizing
settings to reproduce examples or carry out exercises.
IDES is the SAP ERP training system where you navigate in a virtual enter-
prise. It maps an entire enterprise structure and provides master data for all
areas. SAP customers have free access to IDES.
You can also use this book to prepare for the SAP user certification, Founda-
tion Level – System Handling. Although it can’t completely replace classroom
training with trainer and training system, it still provides useful tips in
preparation for the test. The author has prepared courses for SAP certifica-
tions and provides you with the information necessary to help you prepare.
You can find more information about the user certification on the book’s cat-
alog page at https://www.sap-press.com/using-sap_4155/.
SAP offers different certifications for users and consultants. This book covers
the knowledge that you need for the Foundation Level – System Handling user
certification. You can find up-to-date information on this certification on the
SAP website at https://training.sap.com/shop/certification/.
Acknowledgments
It’s not easy to write a book on this kind of subject, especially because it cov-
ers such a wide range of topics, all of which are useful to readers.
16
Acknowledgments
While writing this book, I received support from many people. First of all, I
want to thank my wife, Nicole, for her support, and Eva Tripp, editor at
SAP PRESS, for the excellent cooperation and infinite patience. My thanks
also go to Ana Carla Psenner and Anja Marxsen for their constructive
reviews of the chapters on Financial Accounting, Controlling, and Human
Resources. Thank you to my employer ABISCON GmbH in Nuremberg for
letting me use the SAP test system.
17
Part I
SAP’s history begins in Weinheim, Germany, in the early 1970s. In 1972, five
former IBM employees—Hans-Werner Hektor, Dietmar Hopp, Hasso Plattner,
Klaus Tschira, and Claus Wellenreuther—founded the enterprise Systemanal-
yse und Programmentwicklung (System Analysis and Program Development),
which was later renamed Systeme, Anwendungen und Produkte in der Datenver-
arbeitung (Systems, Applications, and Products in Data Processing). In the
early stages, they programmed at their customers’ data centers because they
didn’t have their own systems yet. The very first product was created on com-
puters that belonged to their first customer, Imperial Chemical Industries
(ICI).
The Realtime Financials (RF) system was the first SAP product that supported
financial business processes. The computers of the time can’t even be com-
pared with today’s IT systems. The software was operated on large computer
systems, punch cards were used as data carriers (Figure 1.1), and memory
capacities were limited to only a few kilobytes.
21
1 Brief History of the SAP Enterprise
Real-Time Processing
Real-time processing means that actions (e.g., creating or changing
data records) are immediately executed in the system and have imme-
diate effect on the processes concerned.
SAP’s software had the following three features from the outset:
쐍 Real-time processing
The processing was supposed to be made in real time; that is, an input is
immediately available in the entire system.
쐍 Standard software
The software was supposed to be standardized to a large extent. In other
words, every enterprise obtains the same software, which is then custom-
ized during the implementation project.
쐍 Integration
The various modules or components are supposed to be integrated, which
means that the data from one application are also available to other appli-
cations.
22
1.1 Getting Started: From Realtime Financials to SAP R/3
Integration
The settlement for a completed procurement process (the Materials
Management (MM) component in SAP ERP) is implemented in financial
accounting (the SAP ERP Financials [FI] component in SAP). In this pro-
cess, the relevant departments use the documents that were created or
stored in the SAP system during the operation.
Two years after SAP was founded, it established itself for more than 40 addi-
tional customers from different industries. SAP GmbH was founded in 1976.
In the following year, SAP relocated its headquarters from Weinheim to
Walldorf, Germany.
In 1979, SAP redesigned its applications and revised the technologies in system
and database development; these were included in the SAP R/2 system (the suc-
cessor of SAP R/1). The next leap in SAP development was the initial public
offering; in 1988, SAP GmbH became SAP AG. In 2014, it became SAP SE.
In 1991, SAP AG presented the first applications of the SAP R/3 system at the
CeBIT trade fair in Hanover, Germany. SAP R/3 is a system with new client-
server architecture and a graphical user interface. The three layers of this cli-
ent-server architecture (database layer, application layer, and presentation
layer) are represented by the figure “3” in the product name. Relational data-
bases are used internally, and the system can be used in different platforms.
Chapter 2 and Chapter 3 provide additional information about this.
NOTE
Relational Databases
Information is stored as tables for relational databases. The tables are
linked with one another so that the information doesn’t need to be
stored multiple times in the system. Connections—or relations—
emerge between the tables. Relational databases that are well-known
today include SAP MaxDB, Microsoft SQL Server, mySQL, Oracle, and
DB2 from IBM.
23
1 Brief History of the SAP Enterprise
fails, it won’t affect the other users because the applications are “only” pre-
sented. The system’s programs and the user’s inputs are processed at the
application layer. Various user PCs are connected with a server. One or more
servers access the databases, which can be installed on separate machines.
Chapter 3 discusses the client-server principle in more detail.
The SAP R/3 system was extremely successful. The hardware required by a
client-server system was more efficient and less expensive; at the same time,
a greater number of users could work with the system. SAP R/3 consisted of
a technical basis, SAP’s “operating system” so to speak, and the applications,
which were broken down into various modules for the different enterprise
areas.
From the functional perspective, SAP R/3 provided software for all steps in
the value chain of an enterprise. The SAP software mapped these steps (i.e.,
purchase, dispatch, and invoicing) so that all essential departments of an
enterprise were now able to use the SAP system for their work: accounting,
controlling, sales and distribution, purchasing, production, stockholding,
and human resources.
INFO
In 2000, there were more than 10 million SAP users around the world. The
software, which covers the classic enterprise areas, is still available. In addi-
tion to that, however, the Internet era that dawned in the 1990s brought
new technologies, which involved new options for communication between
customers and enterprises, such as web sales. In addition, the cooperation of
businesses changed, and they increasingly communicated via web technolo-
gies.
24
1.2 SAP from the Turn of the Millennium to the Present
SAP R/3 Enterprise (Release 4.7) was the last SAP system to include the real
time “R” in its name. In 2003, the product name SAP R/3 was replaced with
mySAP ERP and then SAP ERP. A stronger emphasis was placed on the pur-
pose of SAP software—enterprise resource planning.
SAP ERP 6.0 is the current release that is used in 2016 and as the basis of this
book. New functions are imported via enhancement packages (EHP). The
core of the system, however, is still composed of the applications from R/3
times; the range of products, however, contain more solutions that further
refine the functional scope of SAP ERP or offer support for processes that
aren’t covered in SAP ERP. Chapter 3 provides a more detailed description of
these solutions.
In past years, SAP has focused on expanding into new markets. Various soft-
ware products are directed toward the target group of small and medium
businesses (SMB). In addition, SAP’s acquisitions (e.g. BusinessObjects in
2007 and Sybase in 2010) have attracted attention. In this context, SAP has
focused on cloud computing, mobile business applications, and so-called in-
memory technology (described in more detail in the two subsequent chap-
ters).
INFO
SAP Figures
To illustrate SAP's market success, let's talk numbers: As of 2016, SAP
has a workforce of approximately 78,000 employees located in Ger-
many, the United States, and India. SAP is a global enterprise with
more than 310,000 customers in more than 190 countries. Its head-
quarters are still located in Walldorf, Germany (Figure 1.2).
25
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and they take their choice, and most of people choose to believe
that Hamlet was buried hereabouts, and any heap of stones with
Runic characters upon them would answer the purpose, but they
cannot find even this. Drop the letter H and we have Amlet, and that
signifies madman, and so you have the beginning of the story on
which the tragedy was founded. And the story runs in this wise in
the gossipy guide-books, so useful to travellers, and especially to
those who have to write about their travels.
According to the Danish history of old Saxo Grammaticus, Hamlet
was not the son of a Danish king, but of a famous pirate-chief, who
was governor of Jutland in conjunction with his brother. Hamlet’s
father married the daughter of the Danish king, and the issue of that
marriage was Hamlet. Hamlet’s father was subsequently murdered
by his brother, who married the widow and succeeded to the
government of the whole of Jutland. As a pagan, it was Hamlet’s
first duty to avenge his father. The better to conceal his purpose, he
feigned madness. His uncle, suspecting it to be feigned, sent him to
England, with a request to the king that he would put Hamlet to
death. He was accompanied by two creatures of his uncle, whose
letter to the English king was carved upon wood, according to the
custom of the period. This Hamlet during the voyage contrived to
get possession of, and so altered the characters as to make it a
request that his two companions should be slain, and which was
accordingly done on their arrival in England. He afterwards married
the daughter of the English king: but subsequently returning to
Jutland, and still feigning madness, contrived to surprise and slay his
uncle, after upbraiding him with his various crimes. Hamlet then
became governor of Jutland, married a second time to a queen of
Scotland, and was eventually killed in battle.
I wish we could stop at Frederiksborg, but we must come back to
it from Copenhagen. For here is the royal castle of Denmark, built in
1600, and now the repository of works of art and objects of
antiquarian interest connected with the reigning house. It was in this
castle that the unfortunate queen of Christian VII. died at the early
age of twenty-three, a broken-hearted victim of slander and
conspiracy. In one of the private rooms in which this beautiful
woman was a prisoner, she wrote with a diamond upon the window
pane this touching and self-sacrificing prayer:—
“O keep me innocent, make others great.”
The woodland scenery around the castle is charming. The Royal
Forest covers a vast extent laid out with lovely walks and drives, and
the whole island of Zealand is preserved for royal pleasures in forest
and field.
A drive through this forest brings you to the Castle of Peace, so
called because a treaty of peace was concluded in it with Sweden;
and perhaps it keeps its name the more fittingly, as the palace is
now cut up into apartments which are occupied by families, once
rich, now poor, belonging to the aristocracy. They find it very
convenient to live in a palace free of rent, and as the neighbors are
all in the same condition with themselves, they are not mortified by
the fact that they are dependents of the State. We would call such a
place the royal poor-house. In England, the splendid palace at
Hampton Court, which Cromwell built and gave to his king for fear
he would take it without, is used for decayed families of the British
aristocracy, who live genteelly in kings’ houses at very little expense.
Denmark is not one of the great countries of the earth, but very
far from being least among the kingdoms. It has a history, and a
future too, civilization, religion, science, art, and enterprise. It made
a fine show at Paris in the World’s Industrial Exhibition, and has no
reason to be ashamed of her agriculture, manufactures, and fish. I
was surprised to notice in the fields so many of the productions
common in the northern States of America. A kitchen garden looked
homelike, with its pease and beans and cabbage and potatoes and
turnips, and all the ordinary vegetables cultivated in the same way
with our own; and the crops on the broader farms, wheat and rye
and oats; so that the children, playing the games of the country and
singing as they played, were doubtless familiar with the farmers’
song,—
“Oats, pease, beans, and barley grow.”
Let us study the history of Denmark for a moment. Time was
when Denmark was the ruling power in Scandinavia, which name
includes her and Norway and Sweden. Time was when Denmark
conquered all England, and Sweyn I., the king of Denmark, was on
the throne that the Georges and Victoria have since filled. Canute
the Great was also king of Denmark and England, and a line of kings
after him swayed the same double sceptre. This was when the
Christian era was in the 1000’s, and perhaps Denmark has never had
a more illustrious period of history than in the first part of the
eleventh century. Then England and all the north, with part of
Prussia, were under her crown.
She fell. And not by the superior prowess of any rival foreign
prince, but through the treachery and violence of one of her own
subjects. Those were turbulent times doubtless, and it is wonderful
that the mighty monarch of such a kingdom could be seized, as
Valdemar II. was (by one of his own subjects) while he and his son
were hunting in the woods, carried on board a sloop and off to a
foreign castle and immured in prison for three years. The proudest
king in Europe was thus insulted and bearded and degraded, while
Europe looked on without raising a hand to deliver him. At length
the Pope threatened, and one word from him did what the kings of
the earth could not. Valdemar was released and restored, but his
prestige was destroyed and he never recovered from the effects of
his fall. Provinces revolted and became independent. England set up
for herself again. In 1387, Queen Margaret came to the throne of
Denmark and Norway, and subdued Sweden. For a hundred years
the three Scandinavian countries were under the same government.
In 1448, the king of Denmark died, and for a whole century no male
heir was left by any sovereign for the throne. Then the German
dynasty came in, and the Duchy of Schleswig was united with
Holstein, which was annexed to Denmark under Christian I. There
begins that Schleswig-Holstein question, which bothered Europe and
has plunged the country into war even in our day. The very next
king, Christian II., lost Sweden; and then Denmark became a little
monarchy, all by itself, which you will find embracing a peninsula and
several islands on the north-west coast of Europe.
England and Denmark have been good friends notwithstanding
the unpleasant relations that once existed. Three or four times the
royal families have intermarried, and the Prince of Wales of the
present day depends far more on the popularity in England of his
Danish wife, than on any merits of his own for his future success on
the British throne. These pleasant relations were disturbed in the
early part of the present century when the British destroyed the
Danish fleet and commerce; and, since that time, Denmark has
cultivated the arts of peace, making for herself a name better than
the glory of arms or extent of territory.
Christianity fought with paganism in Denmark during the eighth
and ninth centuries; and, after a terrible struggle, triumphed over
Thor and Odin, whose superstitious power is still felt in the minds of
the more ignorant of the people. Then the Romish religion reigned,
until the Luther reformation came with healing in its beams, and
Protestantism became the religion of Denmark. The Lutheran form
of worship is established, but, under the constitution, toleration is
enjoyed.
In no one department of public interest have I been more pleased
to be disappointed, than in the general intelligence prevailing among
the people of these northern countries of Europe. They are
Protestants, and, therefore, knowledge is diffused; the people
wishing it, and the government encouraging it. No Roman Catholic
government favors free schools and the universal elevation of the
people. The Danes have a school in every parish, and every child is
obliged to go to school and learn to read and write. There are higher
grades of schools in all the towns, and two universities,—one at
Copenhagen and one at Kiel. Thus the means of education being
brought within the reach of the humblest, the whole country is
enlightened.
A Domestic Scene in Denmark.
The women are good-looking, and in this matter there are national
peculiarities worth noticing. At a fair or public entertainment, where
men and women of the working classes are brought together in
great numbers, the women of Denmark will be pronounced above
the average for good looks, and, perhaps, the same thing would not
be said of the men.
Copenhagen is the capital of Denmark, and the capital of
Copenhagen is Thorvaldsen’s Museum. Copenhagen has other and
many attractions, but this museum is the crown and glory of
Denmark. Art has her victories, and those of war are not so enduring
in their glory as the fruits of genius and peace. Here in this ancient
and beautiful city, in 1770,—a hundred years, save one, ago,—was
born Albert Thorvaldsen, the son of an Iceland ship-carpenter. Poor,
obscure, and friendless, but inspired with the genius of his future
art, the boy made his own way to Rome. He found employment in
the studio of Canova, and his talents soon commanded respect. But
he lacked the aid of a patron and friend, and he was about to
abandon Italy in despair, when an English banker, by the auspicious
name of Hope, appreciated the artist, ordered a marble statue of
Jason, which was standing in the clay, and from that glad hour his
career was onward and brilliant, till he attained wealth and fame
unsurpassed by any sculptor of ancient or modern times. He loved
his native Scandinavian climes, and often visited the city of his birth,
which he enriched with the noblest creations of his marvellous hand.
But he dwelt in Rome, unmarried, save to his art; and when he
returned, at the age of sixty-eight, to Copenhagen, he was received
as a conqueror, was domiciled in the palace, and, six years
afterwards, died in the midst of the lamentations of the people, who
loved him and whom he loved.
Our rail ride was across the island of Zealand—flat, poor, wet, cold
soil; the peasants’ houses were low, of stone, and thatched. The
windows were so few and small, they must be ill ventilated, and
probably unwholesome. Mustard was growing in large quantities,
fields of rye were fair, and grass was looking well. Cattle abounded
in the meadows,—not on the hills, for those were not in sight.
At ten o’clock at night, and while it was yet light, we reached the
steamer at Corseow. It was a large, commodious, and well-furnished
vessel, excepting that it had no state-rooms. The berths were good,
but were all in one open cabin. The decks were crowded with live-
stock,—pigs, calves, cows,—whose squeals, bleating, and moaning
were to be our serenade till the morning light. A bountiful supper
was served,—tea and coffee, meats, eggs, &c.,—and the charge for
the whole was twenty-seven cents! And this being over, I spent the
livelong night fighting, not wild beasts, nor the tame ones overhead,
but those pestering fleas, which seem to be one of the pet
annoyances of the travelling world.
We arrived at Kiel very early in the morning, and went ashore
through mud and rain; and the only way to ride was on the outside
of an omnibus, to the railroad station. This is a famous seaport, and
like all other seaports, so that Kiel will not have a sketch. We make
no stay, but by rail set off for Hamburg. Wheat and rye and
buckwheat cover the fields. Little Indian corn is raised in these
countries, where the soil and climate are as well suited to it as parts
of our country where it flourishes. The gardens are filled with the
same vegetables as our own,—potatoes, pease, beans, lettuce,
radishes, beets, carrots, cauliflower, cabbage,—making it pleasant to
know that the good things at home are just as abundant here. The
flowers, too,—roses and lilies and lilacs, others wild, and cultivated,
—make the wayside and the court-yards of the humble dwellings
smile. All the fields of grass and grain are ridged, and a ditch is
made about every twenty feet for a drain. Small tiles are used for
underground draining. Few evidences appear of high cultivation;
very little attention is paid to scientific preparation of manures,
which might greatly enhance the value of the land.
At Elmshorn,—a very pretty village where we stopped a few
moments, and large numbers of people gathered about the train, as
if they were quite at leisure,—old women brought baskets of
strawberries and cherries to the cars for sale; as large and of as fine
a flavor, and of such varieties as were quite familiar to the eye and
taste.
The train moves slowly on, and the spires of Hamburg appear in
the distance. We are now fairly out of Scandinavia. With hearts full
of thanksgiving to Him who has safely led us through our journey,
we turn away from the land of Odin and Thor, and in a few weeks
are
Home Again.
Transcriber’s Note
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