NOTE: When the test is taken, the questions will be given in random order.

This
display, however, is presented in sequential order.

2011 Finance Cluster Exam (Regionals)

1057
1. The judge based his/her legal decision by considering a similar decision made in
another court. This is an example of which source of law?
A. Statutory
B. Constitutional
C. Uniform
D. Case

2. Which of the following is a characteristic of a product trade-name franchise:

A. The franchisee can choose the name of the business.
B. It is not open to the public.
C. The franchisee has unlimited liability.
D. It is owned by shareholders.

3. Which of the following pieces of legislation allows for the consolidation of

commercial and investment banks, insurance companies, and securities firms:
A. Glass-Stegall Act
B. Community Reinvestment Act
C. Sarbanes-Oxley Act of 2002
D. Gramm-Leach-Bliley Act

4. Which of the following mutual funds is most likely to be tax inefficient:

A. A fund with a high portfolio turnover rate
B. A fund with a low portfolio turnover rate
C. A fund that concentrates on a specialized sector
D. A fund that attempts to match a broad market index

5. Compliance in the finance industry involves financial institutions operating within

A. different relationships.
 B. specific territories.
C. organizational plans.
D. regulatory guidelines.

6. At the end of the last accounting period, the XYZ Company's virtual auditor
reported that an expense account used to purchase gifts for clients had an erroneous
credit balance rather than the anticipated debit balance. Which of the following
reasoning techniques did the virtual auditor use to identify the noncompliant account:
A. Temporal reasoning
B. Incremental reasoning
C. Cross-source reasoning
D. Comparative reasoning

7. What do environmental distractions to active listening include?

A. Personal matters that cause us to worry
B. The speaker's appearance and manner
C. Poor lighting and noise
D. Strong opinions about the topic

8. Individuals who are able to defend their ideas objectively usually are able to
provide others with
A. unrelated statistics.
B. emotional information.
C. personal opinions.
D. logical evidence.

9. Which of the following is not a reason to participate in a discussion:

A. To organize your thoughts
B. To gain confidence
C. To declare your opinion
D. To think critically

10. The Putnam Company requires its employees to use the Modern Language
Association (MLA) stylebook when writing business documents because it provides
A. consistency.
B. creativity.
C. flexibility.
D. accuracy.

11. The focus of most letters that a business writes to its customers should be about
the
A. customers' opinions.
B. business's services.
C. business's history.
D. customers' interests.

12. A collection letter that a business writes to customers to encourage them to pay is
an example of a(n) __________ message.
A. aggressive
B. informational
C. threatening
D. persuasive

13. A basic purpose of writing a daily activity report is to provide a(n)

A. basis for recommendations to employees.
B. permanent record of simple but important facts.
C. overview of work completed and planned.
D. evaluation of the achievement of company goals.

14. The overall reason that supervisors try to establish good communication with staff
members is to
A. plan social activities.
B. counsel individual employees.
C. provide job training.
D. support the work effort.
15. When Andrew helps Mrs. Green select a product, he summarizes Mrs. Green's
request in his own words to clarify his understanding. Andrew is engaging in
A. nonverbal communication.
B. active listening.
C. creative thinking.
D. idle conversation.

16. Employees need to have a thorough knowledge of business policies in order to

A. write operating manuals.
B. explain policies to customers.
C. schedule personal leave.
D. discuss policies with competitors.

17. One way a company can reinforce its image is by

A. identifying economic resources.
B. developing a financial plan.
C. conducting a competitive analysis.
D. training its employees.

18. One of the responsibilities of finance professionals is to provide clients with

services that the clients usually are
A. not willing to purchase.
B. unable to obtain by themselves.
C. incapable of understanding.
D. convinced they do not need.

19. Businesses use data-cleansing applications to

A. update their databases.
B. calculate statistical data.
C. duplicate internal records.
D. generate necessary reports.

20. Teenagers only need two pairs of jeans--one to wear and one to wash--but they
often feel that they need at least 10 pairs of jeans because most teenagers have
unlimited
A. assets.
B. wants.
C. funds.
D. goods.

21. The price that seldom, if ever, actually exists in the marketplace is the
__________ price.
A. relative
B. equilibrium
C. market
D. list

22. A business creates an organizational design in which no employee has to report

to more than one manager at a time. This is following an organizational principle
called
A. line authority.
B. the scalar principle.
C. span of control.
D. unity of command.

23. Which of the following is a true statement about globalization and political
barriers:
A. Many countries are sealed off from the rest of the world due to communism.
B. The world is much more politically open than it used to be.
C. The United States has very few trading partnerships with other countries.
D. In the future, there will be more political barriers between countries.

24. Which of the following is a false statement about the freedom to own, use, buy,
and sell private property in a private enterprise system:
A. People are free to decide how to spend their income.
B. People can decide how the things they own will be used.
 C. People need a government permit to make a sale.
D. People are free to buy anything that can legally be sold.

25. Some businesses are able to avoid potential risks by taking actions to
__________ them.
A. examine
B. overlook
C. eliminate
D. disregard

26. One of the reasons that has caused government's role in business to expand is
that
A. products have become very technical.
B. people's attitudes have changed.
C. costs of production have continued to increase.
D. competition in the marketplace has increased.

27. Why does the Federal Reserve System raise interest rates?
A. To fight inflation
B. To increase demand for products
C. To decrease supply of products
D. To overcome inequalities of income distribution

28. In emotional intelligence, which of the following demonstrates self-management:

A. Effective communication
B. A positive attitude
C. Recognition of others
D. A sense of teamwork

29. Seeing the bright side of things is an example of

A. organizational skills.
B. positive attitude.
 C. industriousness.
D. loyalty.

30. Before you make a decision, you consider how your actions will affect your family,
friends, classmates, or community. You are showing __________ responsibility.
A. personal
B. social
C. legal
D. ethical

31. What type of feedback motivates a person to continue a specific behavior?

A. Vague
B. Positive
C. Practical
D. Environmental

32. Another employee is upset because of a reprimand from the manager. You listen
quietly and then share how you handled a reprimand. You are demonstrating
__________ behavior.
A. critical
B. indifferent
C. empathetic
D. impatient

33. Many cultural sensitivity issues can be solved by focusing on

A. stereotypes.
B. communication.
C. religious differences.
D. business goals.

34. Which stage of negotiation do many people consider the most important part of
the process:
A. Preparation
 B. Concession
C. Assessment
D. Mediation

35. Why is it important for employees to learn how to manage stress?

A. To remain healthy
B. To prioritize tasks
C. To budget time
D. To achieve goals

36. Which of the following is an important part of successful leadership:

A. Aggressive behavior
B. Limited negotiation
C. Effective communication
D. Technical training

37. Which of the following is the most common investment for an individual who
hopes to lessen the financial burden for dependent children with a case settlement in
the event of the individual's death:
A. Business investments
B. Securities such as stocks and bonds
C. Life insurance
D. Real estate purchases

38. Which of the following is not a key factor involved with compounding growth:
A. How long your money is invested
B. The amount of money you invest
C. The risk of the stock market
D. How much your investment grows each year

39. What is the key to successful investing?

A. Avoiding opportunity costs
 B. Inflation
C. Getting started early
D. The rule of 72

40. What is one thing you can do to protect yourself from becoming a victim of
identity theft?
A. Use unusual passwords rather than your birth date to access your bank
accounts.
B. Place your Social Security number or your social insurance number on all
documents.
C. Keep your passport with you at all times.
D. Always pay with cash rather than credit cards or check.

41. Which of the following are examples of deposit-taking financial institutions:

A. Commercial banks, corporations, and mutual savings banks
B. Credit unions, savings and loan associations, and commercial banks
C. Savings and loan associations, mutual savings banks, and insurance firms
D. Commercial banks, credit unions, and brokerages

42. Sam purchases 50 shares of stock in an open corporation. In which of the

following financial markets is Sam investing:
A. Diversified
B. Real estate
C. Securities
D. Money

43. Supervised by the Federal Reserve Board, The DAB Company provides
investment advisory services, insurance underwriting, securities underwriting, and
merchant banking services. The DAB Company is an example of a(n)
A. commodities investor.
B. accounting firm.
C. central bank.
D. financial holding company.
44. Which of the following is an example of arbitrage:
A. A business places a percentage of its income into a retirement account for
employees.
B. An individual earns interest on his/her money by agreeing to leave it in a
financial institution for a certain timeframe.
C. An individual buys 10 shares of stock for $150 per share on one market, and
immediately sells each share for $200 on another market.
D. A business sells corporate bonds to obtain funds to finance major expansion
efforts.

45. Which of the following statements about hedge funds is true:

A. Investment options for hedge funds are limited in scope.
B. Hedge funds are designed to generate conservative financial returns.
C. Government agencies usually manage hedge funds.
D. Hedge funds involve private investment partnerships.

46. Publicly-traded companies are required by law to provide

A. company report cards.
B. stock research.
C. financial statements.
D. yearly newsletters.

47. Which of the following can you not learn about a company by reading a stock
table:
A. If the stock price is up or down
B. What breaking news affected the company that day
C. What the stock's yearly price range is
D. What the day's volume was

48. When the U.S. federal government owes money to a contracted employee or
business, the government must pay the employee or business according to the
A. Early Bird Act.
 B. Prompt Payment Act.
C. Secure Contracting Act.
D. Government Guidelines Act.

49. A common transference device is a(n)

A. insurance policy.
B. smoke alarm.
C. contingency plan.
D. risk checklist.

50. Ethical accounting behavior involves using

A. due care.
B. flexible standards.
C. passive concern.
D. personal preferences.

51. The Melody Makers Music Company, a privately owned business, brings in
$228,000 in sales during the year. Its cost of goods sold totals $68,000, and it has
operating expenses of $25,700 for the same year. If the shop wanted to take out a
loan to expand, what group of people would be the most interested in this
information?
A. Managers
B. Top executives
C. Creditors
D. Investors

52. Why is it important for businesses to understand the legal considerations for
finance?
A. To avoid penalties
B. To manage budgets
C. To reduce expenses
D. To compensate employees
53. Calculate the amount a business should budget for a special sales promotion if it
plans to spend $15,000 to print 200,000 50-cents-off coupons, $2,225 advertising the
promotion, $350 mailing the coupons, and expects 75,000 coupons to be redeemed.
A. $17,575
B. $15,350
C. $25,225
D. $37,500

54. Which of the following situations could be prevented through the use of a
financial-information management system:
A. Elimination of mergers and acquisitions in the finance industry
B. A financial institution's server crashing and preventing employees from
entering customer payments
C. Different versions of a database application being incompatible so that
financial information cannot be shared
D. Customer service sending brochures about the company's loans to people
who've just taken out loans with the company

55. Which of the following statements regarding the financial-information

management function is true:
A. A financial-information management system can be used to support
operations management decisions.
B. The financial-information management function is an electronic, web-based
activity.
C. The financial-information management function's responsibilities have
declined in recent years.
D. Data in a financial-information management system are typically at least four
to six months old.

56. How can a business maintain its ethical responsibility of protecting the privacy of
its customers' financial information?
A. Review inventory systems
B. Develop collection procedures
C. Monitor competitors' activities
 D. Implement security policies

57. One step that financial-services companies can take to protect their clients' online
business transactions from hackers is to
A. install firewalls.
B. use Intranet capabilities.
C. limit the number of client transactions.
D. avoid encryption methods.

58. A business wants to determine which customers are most likely to buy $100,000
in products from them in the next year, so it uses its computer system to search for
customers who meet a set of criteria related to sales. What process is the business
using to obtain the desired financial information?
A. Surveying
B. Accounting
C. Data mining
D. Industry forecasting

59. An important consideration for financial-services businesses that use data-mining

techniques is the way the results are
A. changed.
B. presented.
C. argued.
D. instructed.

60. Use of budgeting applications that provide real-time data help companies to
A. increase the amount of line-items in the budget.
B. provide information annually to decision-makers.
C. secure departmental data from other departments.
D. respond quickly to changes in the business environment.

61. What financial analysis application does a business use to evaluate changes in its
cash position from month to month?
 A. Fixed costs
B. Expense
C. Cash flow
D. Performance

62. What does the SQL statement "FROM" do at the beginning of a database clause?
A. Designates tables
B. Identifies filter criteria
C. Retrieves fields
D. Sorts query results

63. Investment firms must accurately report their financial position because
A. others rely on the information when making credit and/or investment
decisions.
B. they are trusted to maintain an accurate accounting of people's revenue and
expenses.
C. they maintain both brick-and-mortar and virtual businesses for trading.
D. people know that investment firms would not take advantage of them.

64. According to Securities and Exchange Commission regulations, a publicly traded

company's financial statements must be reviewed to ensure that they contain
accurate information. Which of the following individuals typically checks the accuracy
of a company's financial statements:
A. Virtual auditor
B. Internal accountant
C. Forensic accountant
D. Independent auditor

65. Which of the following activities would occur in finance rather than in accounting:
A. Preparing payroll
B. Securing business credit
C. Processing accounts receivable
D. Developing depreciation schedules
66. A business uses the financial accounting system to report the business's financial
position to
A. internal users.
B. bookkeepers.
C. regional managers.
D. external users.

67. If a trend indicates that a business is making more money, the business is most
likely to have identified the trend by comparing its __________ from previous time
periods.
A. payroll records
B. advertising budgets
C. interest rates
D. profitability ratios

68. Why would creditors during the tough economic times of the last few years have
increased their surveillance of customers' financial information?
A. To increase their chances of having customers default on their loans
B. To make credit easier to obtain once customers have met the desired criteria
C. To reduce the likelihood that customers will not pay their bills
D. To increase their reliance on Dun and Bradstreet reports

69. Which of the following is a reason to analyze financial data:

A. To develop financial models
B. To identify products which need to be recalled
C. To determine a business's qualitative characteristics
D. To understand accounting treatment

70. Which of the following workplace-related safety and health issues would most
likely be regulated by law:
A. Health education information sessions
B. Weight-management programs
 C. Smoking cessation support groups
D. Storage and disposal of chemicals

71. Marketing is described as creating

A. exchanges.
B. needs.
C. gaps.
D. advertisements.

72. One of the roles of ethics in information management involves an individual's right
to
A. equity.
B. safety.
C. dignity.
D. privacy.

73. Patrick e-mails a newsletter attachment to 255 of his clients once a month. How
can Patrick reduce the need to enter each client's individual e-mail address in the e-
mail message header every time he sends out the newsletter?
A. Flag the message
B. Create a distribution list
C. Use the copy/paste application
D. Delete old contact information

74. Businesses often use presentation software to develop computerized training

materials that contain interactive buttons, which allow employees to
A. test themselves.
B. study together.
C. access databases.
D. conduct research.

75. An advantage to a business that uses collaborative computer software is that its
employees can share information quickly, which increases their
 A. productivity.
B. independence.
C. profit.
D. motivation.

76. How long are businesses required to keep their records?

A. On a seasonal basis
B. Varies greatly
C. Indefinitely
D. One year

77. Accounts-receivable reports and income statements provide the business with
information about its
A. inventory levels.
B. revenue sources.
C. service ratings.
D. staffing needs.

78. Your statistical findings show that the mean and the median of the following data
are the same:

Data Set A: 2, 5, 8, 10, 10

Data Set B: 7, 7, 7, 7, 7

Data Set A: Mean = 7, Median = 7

Data Set B: Mean = 7, Median = 7

Just by looking at the data, you can tell the data results are quite different. What
statistic do you need to use to show that difference?
A. Measure of central tendency
B. Average
C. Geometric mean
D. Variance
79. Why is it important for businesses to follow local health ordinances?
A. To lower the need for medical care facilities
B. To prevent accidents in the workplace
C. To protect the natural environment
D. To reduce the risk of widespread illness

80. Which of the following is a major effect of employee accidents on a business:

A. Reduction of benefits
B. Loss of career
C. Financial loss
D. Lower insurance rates

81. When a workplace security issue occurs, an employee should report the problem
to the appropriate __________ agency.
A. welfare
B. fire prevention
C. health
D. law enforcement

82. When creating project plans, what do businesses often develop in the event of a
crisis or unexpected situation?
A. Contingency plan
B. Suggestion program
C. Escape mechanism
D. Modified schedule

83. A business buying certain office products from a specific vendor that delivers at
predetermined times and guarantees a set price for one year is an example of using
the __________ purchasing method.
A. lowest-bidder
B. competitive-bid
C. blank-check
D. standing-order
84. An advantage to businesses of using quality control methods is that these
methods often
A. increase waste.
B. involve time.
C. reduce costs.
D. require directions.

85. What might a business do if it decided that its operating expenses were
excessive?
A. Purchase supplies
B. Decrease sales
C. Borrow funds
D. Reduce staff

86. Which of the following involves making a list of all the things that you need to
accomplish:
A. Identify activities
B. Prioritize activities
C. Perform activities
D. Classify activities

87. Jeff's current goals in life are to become a businessman, continue his exercise
classes, and earn a high salary. What types of goals has Jeff identified?
A. Career, physical, financial
B. Physical, emotional, career
C. Social, physical, educational
D. Educational, social, ethical

88. Natalia is upset because she was supposed to work on a certain account today,
but her boss switched her to another account at the last minute. Which time-
management principle does she need to learn?
A. Plan meetings wisely
 B. Know when and how you work best
C. Be flexible
D. Get enough sleep

89. Which of the following is most likely to satisfy an individual's social needs:
A. Opportunity for promotion
B. Relationships with friends
C. Praise from the supervisor
D. Job security

90. Jacob is interested in pursuing a specific business career and sets up a time to
talk with a person who works in his field of interest. Jacob is obtaining career
information by initiating a(n)
A. job evaluation.
B. internship.
C. discussion forum.
D. exploratory interview.

91. Which of the following is an example of networking for career advancement:

A. Reading want ads in the newspaper
B. Looking up jobs on the Internet
C. Contacting friends of the family
D. Asking school counselors for advice

92. Which of the following titles belongs to a financial manager:

A. Procurement clerk
B. Bill and account collector
C. Treasurer
D. Billing clerk

93. In what finance position would you be responsible for overseeing your business's
investments and raising capital for the business?
A. Treasurer
 B. Risk manager
C. Loan officer
D. Actuary

94. A primary aspect of Bridget's job is to evaluate her company's internal financial
information and the external factors that affect the company's financial well-being.
Bridget synthesizes her findings and makes financial recommendations to the
company's officers. Which of the following certifications is Bridget most likely to have:
A. Certified Loan Officer (CLO)
B. Chartered Life Underwriter (CLU)
C. Chartered Financial Analyst (CFA)
D. Certified Annuity Specialist (CAS)

95. To build professional relationships, a finance professional might talk with friends,
family, and business associates to discuss ways in which s/he can advance in his/her
career. This is an activity called
A. selling.
B. socializing.
C. networking.
D. coordinating.

96. Which of the following risks might result from ethical misconduct:
A. Increased employee support of the company
B. Decreased whistle-blowing
C. Decreased company value
D. Increased positive publicity

97. Which of the following technologies has proven very successful in creating "what-
if" scenarios in the finance industry:
A. Financial reporting and consolidation
B. Digital dashboards
C. Time value of money calculators
D. Account reconciliation
98. What can businesses do to reduce risks associated with noncompliance?
A. Obtain customer feedback
B. Evaluate competitors
C. Monitor regulations
D. Allocate operating funds

99. An employee with the DPB Company left a small box in the middle of the
business's reception area. Unfortunately, a client did not see the box, fell, and was
seriously injured. Now, the DPB Company must pay several thousand dollars to
cover the client's medical bills. This hurts the company's financial well-being. What
internal steps could the company have taken to control the risk associated with this
type of financial loss?
A. Review and evaluate health insurance options
B. Purchase and maintain a crime insurance policy
C. Implement and monitor safety policies
D. Develop and follow a detailed business plan

100. A control that financial institutions have implemented to protect bank accounts
when debit cards are used to pay for online transactions is
A. PIN debits.
B. malware.
C. e-invoicing.
D. PEPPOL (Pan-European Public Procurement On-line).