Sansera Privacy Policy

By accessing this website and/or by availing any of the services, you agree to the terms of this
Data Privacy and Protection Policy.
CONTENTS
1. Terms used in this policy

2. About this policy

3. Our commitment towards protecting personal information

4. What data do we collect about you, and for what purpose?

5. Whom do we share your data with?

6. How long do we retain your data?

7. What are your rights regarding your data with us?

8. How do we use cookies?

9. Contact us

1. TERMS USED IN THIS POLICY

In this Data Privacy and Protection Policy:
 “GDPR” means the EU General Data Protection Regulation.

 “Personal Data” means any information relating to an identified or identifiable natural person.

 “Policy” means this Data Privacy and Protection Policy.

 “Service” refers to a service that Sansera’ provides, for a fee or gratis. You are using our
Service when you actively sign up or sign in to get access to any Service provided by us.

 “we”, “us”, “our”, and “Sansera” refer to Sansera Engineering Limited

Document Classification: Public

Page 1 of 22
 “Website” refers to websites of Sansera Limited and its group companies. You are using our
“website” when you are visiting our website

 “you” refers to you, as a user or subscriber of the services provided by us.

2. OUR COMMITMENT TOWARDS PROTECTING PERSONAL INFORMATION

Sansera Engineering Limited , hereinafter referred to as the “Company” or “Sansera”, is

committed to keeping your personal data private. We are committed to safeguarding the privacy
of our website visitors and service users. The Privacy Statement (“Statement”) enumerated below,
provides information that we gather through the Service, how we use such information, and the
steps we take to protect such information. By visiting the Site, or by purchasing or using the
Service, you accept the privacy practices described in this Policy.

Our commitment to protecting privacy goes beyond the minimum legal and regulatory
requirements. We strive for best-in-class data protection and privacy management, which
requires a sound data privacy governance structure and effective data privacy compliance and
best practices program to ensure that we meet ever-changing and increasingly complex
regulatory standards and all contractually agreed privacy obligations.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the
provision of our website and services, we will ask you to consent to our use of cookies when you
first visit our website. Please link to Cookies Policy
 3. SCOPE

This Policy applies where we are acting as a data controller with respect to the personal data of
our website visitors and service users; in other words, where we determine the purposes and means
of the processing of that personal data.

This Policy applies to all the Company-owned websites, domains, and services and those of our
wholly owned subsidiaries ("the Company sites or services"), except that a privacy policy or
statement specific to a particular the Company service or program may supersede or supplement
this Privacy Policy Statement.

Personal information concerning the Company and its customers, including outsourcing and other
services clients, business partners, employees, former employees, and applicants for employment
(“covered individuals”) collected and processed offline is also governed by this Privacy Policy
Statement except where the contract with a covered individual defines different requirements
which will take precedence over this Privacy Policy Statement.

4. PRIVACY POLICY STATEMENT.

Your privacy is important to us. We will use your personal information only in the manner set
out in this Policy. We act in accordance with the applicable data protection laws, including
GDPR. We are committed to safeguarding the privacy of our website visitors, clients, prospects,
and research participants.
This Policy sets out how we deal with your personal information.
Our commitment towards protecting your personal information includes the following
obligations:
 We promise to protect your privacy and treat the information you give us as confidential.

 The information you provide to us will be used by us only for the purpose for which it was
sought.

 We will not release your personal information to any third party without your consent unless
such disclosure is required by any law, rule or regulation or was in response to a valid order
 of a court or authorized agency of government or other legal process.

 We will never try to sell you anything and we will never sell your personal data to anyone.

 Your decision to provide or not to provide any information will be respected without
question.

5. WHAT DATA DO WE COLLECT OR PROCESS ABOUT YOU, AND FOR WHAT

PURPOSE?

 We may process information contained in any enquiry you submit to us regarding goods
and/or services (“enquiry data”). The enquiry data may be processed for the purposes of
offering, marketing and selling relevant goods and/or services to you and for communicating
with you. The legal basis for this processing is your consent.

 We may process information relating to our customer relationships, including customer

contact information (“customer relationship data”). The customer relationship data may
include your name, your employer, your job title or role, your contact details, and information
contained in communications between us and you or your employer. The source of the
customer relationship data is you or your employer. The customer relationship data may be
processed for the purposes of managing our relationships with customers, communicating
with customers, keeping records of those communications, promoting our products and
services to customers, and for communicating with you. The legal basis for this processing is

your consent. In some cases, the legal basis for this processing is our legitimate interests,
namely the proper administration of our website and business. In some cases, the legal basis
for this processing is the performance of a contract between you and us and/or taking steps, at
your request, to enter into such a contract.

 We may process information relating to transactions, including purchases of goods and

services, that you enter into with us and/or through our website (“transaction
data”). The transaction data may include your contact details, your banking details, your
credit card details and the transaction details. The transaction data may be processed for the
purpose of supplying the purchased goods and services, keeping proper records of those
 transactions, and for communicating with you. The legal basis for this processing is your
consent. In some cases, the legal basis for this processing is our legitimate interests, namely
the proper administration of our business. In some cases, the legal basis for this processing is
the performance of a contract between you and us and/or taking steps, at your request, to enter
into such a contract.

 We may process information that you provide to us for the purpose of subscribing to
our email notifications and/or newsletters (“notification data”). The notification data may
be processed for the purposes of sending you the relevant notifications and/or newsletters, and
for communicating with you. The legal basis for this processing is your consent.

6. WHOM DO WE SHARE YOUR DATA WITH?

 We may disclose your personal data to any of our employees, officers, and agents as long as
such disclosure is reasonably necessary for the purposes, and on the legal basis, set out in this
Policy.

 We may disclose your personal data to any member of our group of companies (this means
our ultimate holding company and all its subsidiaries and joint venture partners) with
appropriate safeguards as long as such disclosure is reasonably necessary for the purposes,
and on the legal bases, set out in this Policy.

 We may disclose your personal data to our insurers and professional advisers with
appropriate safeguards as long as such disclosure is reasonably necessary for the purposes of
obtaining or maintaining insurance coverage, managing risks, obtaining professional advice,
or the establishment, exercise or defense of legal claims, whether in court proceedings or in
an administrative or out-of-court procedure and for protecting other legitimate interest of the
Company.
 We may disclose your personal data to our suppliers or subcontractors as long as such
disclosure is reasonably necessary for providing Services to you.

 Financial transactions relating to our Website and Services may be handled by our payment
services providers. We will share transaction data with our payment services providers only
to the extent necessary for the purposes of processing your payments, refunding such
payments and dealing with complaints and queries relating to such payments and refunds.

 We may disclose your personal data to third party suppliers of goods and services with
appropriate safeguards for the purpose of enabling them to contact you so that they can offer,
market and sell to you the relevant goods and/or services.

 In addition to the specific disclosures of personal data set out in this Section, we may disclose
your personal data where such disclosure is necessary for compliance with a legal obligation
to which we are subject, or in order to protect your vital interests or the vital interests of
another natural person. We may also disclose your personal data where such disclosure is
necessary for the establishment, exercise or defense of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.

We will not sell, share, rent or otherwise intentionally transfer your name, address, telephone
number or e-mail address to market research companies, direct marketing companies or anyone
else. The only exceptions when we may disclose your personal information to third parties are as
follows:
 You request us to share, or consent to us sharing, your data with the third parties for a
specified purpose

 We provide your responses to a third party who is contractually bound to keep the
information confidential and use it only for research or statistical purposes
 In the rare but possible circumstance that the information is subject to disclosure pursuant to
judicial or other government subpoenas, warrants, orders or for similar legal or regulatory
requirements.

7. HOW LONG DO WE RETAIN YOUR DATA?

Your Personal Data processed by Sansera are kept for no longer than is necessary for the purposes
for which the Personal Data are processed in line with legal, regulatory or statutory obligations. At
the expiry of such periods, your Personal Data will be deleted or archived to comply with legal
retention obligations or in accordance with applicable statutory limitation periods.
In some cases, it is not possible for us to specify in advance the periods for which your personal
data will be retained. In such cases, we will determine the period of retention based on the
following criteria:

Sr. No. Category of Data Factors on which period of retention will be based

1. Enquiry data Means of enquiry; nature of Service enquired for

2. Customer relationship data Nature of relationship; covenants of Service contract
3. Transaction data Nature of transaction; covenants of Service contract
4. Notification data Terms of opt-in

Notwithstanding the foregoing provisions of this Section, we may retain your personal data
where such retention is necessary for compliance with a legal obligation to which we are subject,
or in order to protect your vital interests or the vital interests of another natural person.

8. WHAT ARE YOUR RIGHTS REGARDING YOUR DATA WITH US?

This Section summarizes the rights that you have under data protection law. Please note that
some of the rights available to you are convoluted and may not be represented in detail in this
Policy. We advise you to peruse the relevant laws for a complete understanding your rights.
 Your principal rights concerning your Personal Data under GDPR are as below:
 Right to access: You have the right to confirmation as to whether or not we process your
personal data and, where we do, access to the personal data, together with certain additional
information. That additional information includes details of the purposes of the processing,
the categories of personal data concerned and the recipients of the personal data.
Subject to the condition that the rights and freedoms of others are not affected, we will supply
to you a copy of your personal data. The first copy will be provided free of charge, but
additional copies may be subject to a reasonable fee. You can request your personal data with
us, by emailing us on [email protected].

 Right to rectification: You have the right to have any inaccurate personal data about you
rectified and, taking into account the purposes of the processing, to have any incomplete
personal data about you completed.

 Right to erasure: In certain circumstances you have the right to the erasure of your personal
data without undue delay. Those circumstances include: the personal data provided to us is no
longer necessary in relation to the purposes for which it was collected or otherwise processed;
you withdraw consent to consent-based processing; you object to the processing under certain
rules of applicable data protection law; the processing is for direct marketing purposes; and
the personal data have been unlawfully processed.
However, there are exclusions of the right to erasure. The general exclusions include where
processing is necessary: for exercising the right of freedom of expression and information; for
 compliance with a legal obligation; or for the establishment, exercise or defence of legal
claims.

 Right to restrict processing: In some circumstances you have the right to restrict the
processing of your personal data. Those circumstances are: you contest the accuracy of the
personal data; processing is unlawful but you do not desire erasure; we no longer need the
personal data for the purposes of our processing, but you require personal data for the
establishment, exercise or defence of legal claims; and you have objected to processing,
pending the verification of that objection. Where processing has been restricted on this basis,
we may continue to store your personal data. However, we will only otherwise process it:
with your consent; for the establishment, exercise or defence of legal claims; for the
protection of the rights of another natural or legal person; or for reasons of important public
interest.

 Right to object to processing: You have the right to object to our processing of your
personal data on grounds relating to your particular situation, but only to the extent that the
legal basis for the processing is that the processing is necessary for: the performance of a task
carried out in the public interest or in the exercise of any official authority vested in us; or the
purposes of the legitimate interests pursued by us or by a third party. If you make such an
objection, we will cease to process the personal information unless we can demonstrate
compelling legitimate grounds for the processing which override your interests, rights and
freedoms, or the processing is for the establishment, exercise or defense of legal claims.
You have the right to object to our processing of your personal data for direct marketing
purposes (including profiling for direct marketing purposes). If you make such an objection,
we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical
research purposes or statistical purposes on grounds relating to your particular situation,
unless the processing is necessary for the performance of a task carried out for reasons of
public interest.
 Right to complain to a supervisory authority: If you consider that our processing of your
personal information infringes data protection laws, you have a legal right to lodge a
complaint with a supervisory authority responsible for data protection. You may do so in the
EU member state of your habitual residence, your place of work or the place of the alleged
infringement.

 Right to withdraw consent: To the extent that the legal basis for our processing of your
personal information is consent, you have the right to withdraw that consent at any time.
Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by a written notice to us
on (Privacy Email ID of Sansera). In order for us to comply with your request, your notice
must clearly state the right that you wish to exercise and identify your information in respect of
which you wish to exercise such right. Please note that as a security measure, we may require
you to verify your identity before accepting any request concerning your Personal Data.

9. HOW DO WE USE COOKIES?

A cookie is a file containing a unique identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is then sent back to the
server each time the browser requests a page from the server. Cookies may be either “persistent”
cookies or “session” cookies: a persistent cookie will be stored by a web browser and will
remain valid until its set expiry date, unless deleted by the user before the expiry date; a session
 cookie, on the other hand, will expire at the end of the user session, that is, when the web
browser is closed.
Cookies do not typically contain any information that personally identifies you, but personal
information that we store about you may be linked to the information stored in and obtained
from cookies.
We use cookies for the following purposes:
 Advertising. We use cookies to help us to display advertisements that will be relevant to you.

 Analysis. We use cookies to help us to analyze the use and performance of our website and
services.

 Authentication. We use cookies to identify you when you visit our website and as you
navigate our website.

 Cookie consent. We use cookies to store your preferences in relation to the use of cookies
more generally.

 Personalization. We use cookies to store information about your preferences and to

personalize the website for you.

 Security. We use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to protect our website
and services generally.

 Status. We use cookies to help us to determine if you are logged into our website.

In addition to the cookies mentioned above, additional cookies may be used by third-party
service providers. Such third-party service providers use cookies and those cookies may be
stored on your computer when you visit our website.
 We use Google Analytics to analyze the use of our website. Google Analytics gathers
information about website use by means of cookies. The information gathered relating
to our
 website is used to create reports about the use of our website. Google’s privacy policy is
available at: https://www.google.com/policies/privacy/.

10. CONTACT US

 This Website is owned and operated by Sansera Engineering Limited

 We are registered in India under registration number xxxxx

 Our registered office address is Head Office Address

 You can contact us (a) by post: at our registered office address provided above; (b) by email:
on [email protected]; (c) by telephone: on the contact number published on
our Website from time to time; (d) by Website: by using our website contact form
on https://www.Sansera.com/contact-us

Sansera Cookie Policy

1. Date created:

This Cookie Policy applies to any website, branded pages on third party platforms (such as
Facebook, LinkedIn, Twitter, and YouTube), and applications accessed or used through such
websites, which are operated by or on behalf of Sansera Limited or its Group companies By
using Sansera’ websites, you are consenting to our use of cookies in accordance with this Cookie
Policy. If you do not agree to our use of cookies, you should set your browser settings
accordingly or terminate the use of this site. Disabling cookies may impact your user experience
while on the Sansera website.
What are cookies?
Cookies are files or pieces of information that may be stored on your computer (or other
internet-connected devices, such as a smartphone or tablet) when you visit a website. A cookie
will usually contain the name of the website from which the cookie has come from, the
“lifetime” of the cookie (i.e. how long it will remain on your device), and a randomly generated
unique number.
What do we use cookies for?
We use cookies to make our sites easier to use, and to better tailor them and our products to your
interests and needs. Cookies may also be used to help speed up your future activities and
experience on our sites. Cookies help us provide you with a better website experience, by
enabling us to monitor which pages you visit. We also use cookies to compile anonymous,
aggregated statistics that allow us to understand how people use our sites and to help us improve
their structure and content. We understand and respect your right to privacy and assure that we
cannot identify you personally from this information.
What types of cookies do we use?
There are two main kinds of cookies: “session” cookies and “persistent” cookies.
Session cookies only last for the duration a user uses our website and are deleted from your
computer when you close your browser.
Persistent cookies outlast user sessions and remain stored on your computer until they are
manually deleted, or until they reach their expiry date. How long the cookie remains on your
device will depend on the duration or “lifetime” of the specific cookie and on your browser
settings.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies,
but you can choose to modify your browser settings to decline cookies. This may prevent you
from using some features of our websites.
Cookies on this Website
We use persistent cookies on this website to provide links to social network sharing services, and
to update you on our most popular content.
Third Party Cookies
We do not use third-party cookies.
Google Analytics
We also use cookies to help us improve the website’s usability and for marketing purposes.
We may also use cookies to identify the pages you visit. This helps us analyze data about
webpage traffic and improve our website to tailor it to customer needs. We only use this
information for the purpose of statistical analysis, after which, the data is removed from the
system.
For this purpose we use Google Analytics. Google Analytics generates statistical and
other insights about the use of our websites by means of cookies, which are stored on
users’

computers. The information generated relating to our website is used to create reports
about the use of the website. Google will store and use this information. Google’s privacy
policy is available at www.google.com/privacypolicy.html.
For additional information, please refer to our:
 Privacy Policy

https://www.Sansera.com/cookie-policy/

Sansera Terms of use

Please read the following terms and conditions carefully.

They govern your access and use of this website. By accessing or using the Sansera web site,
you indicate your full acceptance and acknowledgement of these terms and conditions. Sansera
may modify these terms and conditions from time-to-time as posted on this web site.
To read Sansera’s policies on data collection, storage and use, please refer to our Privacy Policy.

Usage of the Site

The Sansera Site provides general information and details on our services. However, this does
not constitute an offer for our services or a contractual obligation to perform a service for a
client unless agreed upon mutually in a written contract.
If you have any queries on the information presented on this web site, please email us.
Restrictions on Use
All the information, materials, images, logos, graphics, icons and other elements on the Sansera
website are owned and/or copyrighted by Sansera Engineering Limited unless specified otherwise.
Permission is granted to download materials from this web site for your informational and
personal (i.e., non-commercial) use only, and is limited to one copy. Any other reproduction or
editing by any means, mechanical or electronic, without the express written permission of
Sansera is strictly prohibited. You may not refer to the URL of this web site nor link to this web
site without the prior written approval of Sansera.

You agree that Sansera may, in its sole discretion, at any time terminate your access to the web
site and any account(s) you may have in connection with the web site. Sansera may also monitor
access to the web site.

Restriction of Liability
Despite Sansera’s efforts to provide accurate information, it is not possible to completely ensure
that all information posted on this web site is constantly correct. Sansera assumes no
responsibility for errors or omissions in the materials on the server. THIS WEB SITE AND ALL
INFORMATION, AND MATERIAL CONTAINED HEREIN IS PROVIDED “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. The materials are
subject to change without notice and do not represent a commitment of Sansera. SANSERA
AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE
TO YOU OR ANY OTHER THIRD PARTY FOR ANY AND ALL CLAIMS, LIABILITIES,
DAMAGES, LOSSES OR EXPENSES, INCLUDING ATTORNEYS’ FEES AND COSTS
ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF
THE SANSERA SITE.
Linked Sites
This web site may contain hyperlinks to other web sites controlled by parties other than
Sansera. Sansera is not responsible for and does not necessarily endorse the accuracy, opinions
or contents of these third-party web sites.
The privacy policy and terms of use applicable on these other web sites may be different from
those on the Sansera Site. If you choose to access a site linked to from the Sansera Site, you shall
do so at your own risk and Sansera has no liability for any loss or damage arising due to your use
of these sites.
Submissions
Personal Information that may be collected by Sansera is shared by you voluntarily via the web
site and is governed by the terms detailed in our Privacy Policy.

You acknowledge that you are solely responsible for the material you submit, and you have full
responsibility for the message and its legality.
Jurisdiction
These Terms will be governed and interpreted as per the laws of India and the courts of Delhi
shall have exclusive jurisdiction. This ‘Terms of Use’ section constitutes the entire agreement
between the parties relating to the use of the Sansera Site.

Date of update