we book your flight
About us
Afro bet travel agency is a travel and tour agency with offices
in addis ababa ethiopia. where you can find the latest and
cheapest airline ticket deals.
Our services
Flight booking
● We find the best and latest airline deals and book your
flight to Ethiopian and any other countries.
Group tour
● The popular fully escorted group tour of dubai and other
country
Travel consult
● You have some questions or need help booking a flight
for your travel? You can contact us any time and every
where.
Open position
Title: Junior travel agent (1)
Title: Sales agent (1)
Job type: Full time
Posted date: 23 April 2024
Dead line : 24 April 2024
Interview : 25&26 April 2024
Location: Old Japan embassy, Zimbabwe Road, Addis Ababa,
Ethiopia
Company: Afro Bet Travel agency
Telegram: @Afroclub (https://t.me/Afroclub)
Call: +251920750820
General Descriptions:
Tasks/Roles
1. Collect payment for transportation and accommodations
from customers.
2. Plan, describe, arrange, and sell itinerary tour packages
and promotional travel incentives offered by various
travel carriers.
3. Converse with customers to determine destination, mode
of transportation, travel dates, financial considerations,
and accommodations required.
4. Compute the cost of travel and accommodations, using a
calculator, computer, carrier tariff books, and hotel rate
books, or quote package tour costs.
5. Record and maintain information on clients, vendors,
and travel packages.
6. Book transportation and hotel reservations, using a
computer or telephone.
7. Print or request transportation carrier tickets, using a
computer printer system or system link to the travel
carrier.
8. Provide customers with brochures and publications
containing travel information, such as local customs,
points of interest, or foreign country regulations.
9. Establish relationships with new customers
10. Maintain and grow relationships with existing customers
11. Strive to improve customer satisfaction through
excellent customer service
12. Identify and respond to client needs
13. Keep a high level of knowledge about existing products
and services, and learn about new products and services
as they come in
14. Follow up on customer orders as necessary
15. Anticipate the needs of clients and address them
accordingly
16. Meet with customers to determine their specific needs
and wants, making suggestions as appropriate
17. Build and execute social media strategy through
competitive research, platform determination,
benchmarking, messaging, and audience identification
18. Generate, edit, publish, and share daily content (original
text, images, video) that builds meaningful connections
and encourages community members to take action
19. Set up and optimize company pages within each
platform to increase the visibility of the company’s social
content
20. Moderate all user-generated content in line with the
moderation policy for each community
21. Create editorial calendars and syndication schedules
Activities involved
i. Working with Computers — Using computers and
computer systems to enter/extract data
ii. Getting Information — Observing, receiving, and
obtaining information from all relevant sources.
iii. Communicating with People Outside the Organization —
Communicating with people outside the organization,
representing the organization to customers, the public,
government, and other external sources. This
information can be exchanged in person, in writing, or
by telephone or e-mail.
iv. Performing for or Working Directly with the Public —
Performing for people or dealing directly with the public.
This includes serving customers in restaurants and
stores and receiving clients or guests.
v. Establishing and Maintaining Interpersonal Relationships
— Developing constructive and cooperative working
relationships with others, and maintaining them over
time.
vi. Processing Information — Compiling, coding,
categorizing, calculating, tabulating, auditing, or
verifying information or data.
vii. Communicating with Supervisors, Peers, or Subordinates
— Providing information to supervisors, co-workers, and
subordinates by telephone, in written form, e-mail, or in
person.
viii. Updating and Using Relevant Knowledge — Keeping
up-to-date technically and applying new knowledge to
your job.
ix. Documenting/Recording Information — Entering,
transcribing, recording, storing, or maintaining
information in written or electronic/magnetic form.
x. Performing Administrative Activities — Performing
day-to-day administrative tasks such as maintaining
information files and processing paperwork.
xi. Selling or Influencing Others — Convincing others to buy
merchandise/goods or to otherwise change their minds
or actions.
xii. Analyzing Data or Information — Identifying the
underlying principles, reasons, or facts of information by
breaking down information or data into separate parts.
xiii. Making Decisions and Solving Problems — Analyzing
information and evaluating results to choose the best
solution and solve problems.
xiv. Organizing, Planning, and Prioritizing Work — Develop
specific goals and plans to prioritize, organize, and
accomplish your work.
xv. Judging the Qualities of Objects, Services, or People —
Assessing the value, importance, or quality of things or
people.
xvi. Resolving Conflicts and Negotiating with Others —
Handling complaints, settling disputes, and resolving
grievances and conflicts, or otherwise negotiating with
others.
xvii. Interpreting the Meaning of Information for Others —
Translating or explaining what information means and
how it can be used.
xviii. Thinking Creatively — Developing, designing, or creating
new applications, ideas, relationships, systems, or
products, including artistic contributions.
Work Styles
I. Attention to Detail — The job requires being careful
about detail and thorough in completing work tasks.
II. Integrity — The job requires being honest and ethical.
III. Dependability — The job requires being reliable,
responsible, and dependable, and fulfilling obligations.
IV. Self-Control — The job requires maintaining composure,
keeping emotions in check, controlling anger, and
avoiding aggressive behavior, even in very difficult
situations.
V. Achievement/Effort — The job requires establishing and
maintaining personally challenging achievement goals
and exerting effort toward mastering tasks.
VI. Cooperation — The job requires being pleasant with
others on the job and displaying a good-natured,
cooperative attitude.
VII. Initiative — The job requires a willingness to take on
responsibilities and challenges.
VIII. Persistence — The job requires persistence in the face of
obstacles.
IX. Analytical Thinking — The job requires analyzing
information and using logic to address work-related
issues and problems.
X. Stress Tolerance — The job requires accepting criticism
and dealing calmly and effectively with high-stress
situations.
XI. Adaptability/Flexibility — The job requires being open to
change (positive or negative) and to considerable variety
in the workplace.
XII. Independence — A job requires developing one's ways of
doing things, guiding oneself with little or no supervision,
and depending on oneself to get things done.
Requirements
1: Knowledge required
1. Customer and Personal Service — Knowledge of
principles and processes for providing customer and
personal services. This includes customer needs
assessment, meeting quality standards for services, and
evaluation of customer satisfaction.
2. English Language — Knowledge of the structure and
content of the English language including the meaning
and spelling of words, rules of composition, and
grammar.
3. Sales and Marketing — Knowledge of principles and
methods for showing, promoting, and selling products or
services. This includes marketing strategy and tactics,
product demonstration, sales techniques, and sales
control systems.
4. Geography — Knowledge of principles and methods for
describing the features of land, sea, and air masses,
including their physical characteristics, locations,
interrelationships, and distribution of plant, animal, and
human life.
5. Computers and Electronics — Knowledge of circuit
boards, processors, chips, electronic equipment, and
computer hardware and software, including applications
and programming.
6. Administrative — Knowledge of administrative and office
procedures and systems such as word processing,
managing files and records, stenography and
transcription, designing forms, and workplace
terminology.
7. Telecommunications — Knowledge of transmission,
broadcasting, switching, control, and operation of
telecommunications systems.
8. Transportation — Knowledge of principles and methods
for moving people or goods by air, rail, sea, or road,
including the relative costs and benefits.
2: Soft Skills
a) Active Listening — Giving full attention to what other
people are saying, taking time to understand the points
being made, asking questions as appropriate, and not
interrupting at inappropriate times.
b) Service Orientation — Actively looking for ways to help
people.
c) Reading Comprehension — Understanding written
sentences and paragraphs in work-related documents.
d) Speaking — Talking to others to convey information
effectively.
e) Social Perceptiveness — Being aware of others' reactions
and understanding why they react as they do.
f) Active Learning — Understanding the implications of new
information for both current and future problem-solving
and decision-making.
g) Coordination — Adjusting actions in relation to others'
actions.
h) Critical Thinking — Using logic and reasoning to identify
the strengths and weaknesses of alternative solutions,
conclusions, or approaches to problems.
i) Negotiation — Bringing others together and trying to
reconcile differences.
j) Complex Problem Solving — Identifying complex
problems and reviewing related information to develop
and evaluate options and implement solutions.
k) Time Management — Managing one's own time and the
time of others.
l) Organizational skill — Managing one's own working
space and office materials.
3: Technology Skills
i. Electronic mail software — Microsoft Outlook
ii. Office suite software — Microsoft Office software
iii. Presentation software — Microsoft PowerPoint
iv. Spreadsheet software — Microsoft Excel
v. Video conferencing software — Zoom
vi. Word processing software — Microsoft Word
4: Work experience
⮚ Minimum 1-year experience in Travel Agency /Airlines or
⮚ Minimum 1-year experience as front sales agent or
related positions
5: Education
a) Trained in tourism management, or related fields or
b) Certified in Galileo system or graduate of computer
software or related fields
