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Lesson 4 Ethics in Comm.

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6 views

Lesson 4 Ethics in Comm.

Uploaded by

anicetajustine06
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ETHICAL

WHAT IS ETHICAL
COMMUNICATION?
is a type of communication that is predicated
upon certain business values, such as being
truthful, concise, and responsible with one's
words and the resultinq actions.
WHAT IS
COMMUNICATION?
As a set of principles, ethical communication understands
that one's thoughts must be conveyed and expressed
effectively and concisely, and that the resulting actions
or consequences will [potentia be based solely on how
the message was communicated.
ETHICAL
WHAT IS
COMMUNICATION?
Ethical communication also
assumes that communicated
information is always presented
(and received by the listener)
FUNDAMENTALS OF ETHICAL
COMMUNICATION
The main principle of ethical
communication is honest , as other factors
stem from this core value of presenting
information most reliably and factually
possible.
FUNDAMENTALS OF ETHICAL
COMMUNICATION

the "honesty" principle of ethical


communication is linked inexorably to
other core principles - consistency and
responsibility.
FUNDAMENTALS OF ETHICAL
COMMUNICATION
1. Openness and Transparency
2. Consideration for Any Potential
Roadblocks
3. Accessibility to Technology
FUNDAMENTALS OF ETHICAL
4. Development of Relationship
PRINCIPLES OF ETHICAL

COMMUNICATION
Be Truthful and Honest
Being honest means communicating what is known to be
true (only 100 percent of the facts) to a listener, with no
intent to deceive or present only parts of the truth, It also
means being as objective as possible, that is, not tailoring
the story based on what the speaker wants the listener to
believe. Ethical communication should be based on accurate
information and facts - in a word, do not lie.
PRINCIPLES OF ETHICAL
Active Listening
Hearing someone and listening to them are two different
things. In order for ethical communication to be effective, it
is necessary for the recipient to pro-actively listen to the
speaker, and to not just hear what they want to hear, or to
hear only parts of the conversation. This also means asking
questions when any point is not completely understood, for
the sake Of clarification-
Speak Non-Judgmentally
Ethically and concisely communicating means
speaking in a non-judgmental manner with every
recipient, negating unnecessary conflict, which
typically creates a breakdown in communication and
causes misunderstandings.
PRINCIPLES OF ETHICAL

BE curious
nor JUDGEMENTAL
Speak from Your Own Experience
Bringing your personal experience into a dialogue with
business listeners is important, providing backup for
your arguments with something more tangible.
This has been the greatest
experience of my life.
PRINCIPLES OF ETHICAL
Consider the Receiver's Preferred
Communication Channel
You risk losing an audience if you use a communication
channel that is not preferred by your intended receiver, o
effectively communicate with your listeners, use the most
preferred communication channel, whether that be face-to-
face to face email, conference call, phone call, messenger
app,
etc.
Telephone Text Blog

Letter Report
Video
conference
PRINCIPLES OF ETHICAL
COMMUNICATION

Strive to Understand
While it is important to be proactive in listening, it is
important for listeners to also strive to fully
understand what is being said before responding.
While asking for clarification or confirmation of a point
is fine, many times questions that listeners pose have
already been answered.
0Η, ΟΚΑΥ. Ι understand

Avoid a Negative Tone


Ethically communicating assumes the speaker will
avoid rudeness, be polite and professional, and have
tact. The ethical communicator knows that it's not only
PRINCIPLES OF ETHICAL
important what you say, but how you say it. Tone is one
of the most critical facets of communication.
PRINCIPLES OF ETHICAL
Do Not Interrupt Others
Allowing others to speak is important for the creation of a
civil effective working environment. Interrupting others
results in misunderstandings and unnecessary conflicts
and a breakdown in workplace communications, which
only hinders corporate progress and creates problems.

YOU'RE INTERRUPTING
ME. I FINISH?
Respect Privacy and
Confidentiality
Most businesses should include a clause in their code of
ethics defining what is appropriate when it comes to
honoring client and employee confidentiality and
privacy.
PRINCIPLES OF ETHICAL
Accept Responsibility
As noted before, a core tenet within any ethical
communication framework is taking responsibility for the
actions that result from one's words, whether it be good
or bad. This includes both short-term and long-term
consequences of one's communications. Owning one's
words reinforces the importance of being conscientious
about ethical communication,
GROUP PROJECT
CREATE A VIDEO SHOWING ANY OF
THE ETHICAL AND UNETHICAL
COMMUNICATION.

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