DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

23-Mar-2023
04-04-2023
Ritesh Ganagrade
bhujriya talab B.G road ,
Raj Jining Zirya, Road House - 104,Bhikangoan Khargaon
Guna,Madhya Pradesh-473001
Khargaon Madhya Pradesh 451331

India

Letter of offer

Dear Ritesh,

With reference to your application and the subsequent interview you had with us, we are
pleased to inform you that you have been selected as Associate - Ops in WNS Global
Services Pvt. Ltd., based at our Indore Incubation office. The key components of your
offer are as detailed below :-

Career band: Your career band would be Professional.

Role band: You would be placed in role band A.

Title: The title that you would be using both internally and externally would be Associate
- Ops.

Compensation: Your Total Gross Pay will be INR 2,77,563 (Indian Rupees Two Lakh,
Seventy Seven Thousand, Five Hundred And Sixty Three Only) per annum which is
inclusive of Fixed Pay and Variable Pay/ Performance Incentive. The detailed break-up of
your compensation is given in the Annexure II for your reference.

Joining Date: You are expected to join us by 23-Mar-2023.

7th April 2023.
Place of work: Your place of work will be Indore Incubation. However, your services
are transferable, and you may be assigned after reasonable notice, to any location in India
or abroad where the Company or any one of its associates or customers conducts
business. While on transfer you will be governed by the rules, regulations and conditions
of service of that location.

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh
ArpitGanagrade
Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

1. TERMS & CONDITIONS:

a. The terms of this offer shall be kept strictly confidential. You shall execute all other
documents as may be required to give effect to this offer.
b. You will be required to sign a standard employment agreement on your date of
joining.
c. You shall be required to submit a set of certified true copies of the documents and
information as set forth in Annexure I of this appointment letter.
d. The Company’s business involves operating round the clock on all day. Therefore the
work may involve shift working including working in night shifts and availing
staggered weekly offs. You are expected to attend the work as assigned to you by
your superiors.
e. You will be on probation for six months from the date of joining; however probation
may be extended by the Company at its sole discretion. During the probation period,
the Company may terminate this contract at any time without cause upon not less
than 60 (Sixty) days prior written notice to you and/or compensation in lieu thereof.
However, the Company may with “cause” immediately terminate this contract, if you
are found to be in material breach of any of the terms of your employment and the
Company Policy. You may voluntarily terminate your employment for any reason
upon providing prior written notice to the Company, the period of which shall be 60
(Sixty) days prior written notice. It is mandatory for you to serve the notice period
and it is your responsibility to complete your handover during the notice period
before resigning from the organization / Company. If you chose not to serve the
notice period the Company reserves the right to recover compensation in lieu of
notice period from you in addition to the compensation towards all expenses incurred
with regard to any training and development, special education, up skilling or on the
job training provided to you in the course of your employment with the Company in
addition to losses and damages actually sustained by the Company. The forgoing
term is a condition precedent to your acceptance of this offer letter.
f. Effect of inability to clear the proficiency / competency training / thresholds: You may
be required to undergo voice & accent, pre-process and process trainings as a
prerequisite to your gainful engagement as may be prescribed under relevant
competency / proficiency parameters. At the end of these trainings, a performance
assessment will be conducted and the results will be declared as per the established
norms depending on the type/nature of the training. The company invests significant
amount of efforts and costs on such trainings and you will appreciate that in case one
is not able meet the required norms during training or clear the afore-said
assessment tests, the Company will not be able to engage your services productively.
In such eventuality, the Company reserves right to terminate employment by
providing two weeks’ notice and or pay in lieu thereof.
g. Post confirmation, your services may be terminated by either party, giving notice in
writing as mentioned in clause 1 (e) and non-service of Notice Period shall result in
the same consequences as enumerated in Clause 1 (e) hereinabove.
h. You will be entitled to twenty one working days leave per annum subject to prior
approval by the Company. Carry-forward / accumulation of leave will be governed as
per the existing Company policy on the subject.
i. You will be provided necessary training / special education / on the job skill
enhancement / interactive programs / up skilling programs / guidance required to

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh Ganagrade
Arpit Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

discharge your duties effectively at the cost, efforts and time of the Company. In
consideration of such training or skill enhancement programs, you shall serve the
Company for a minimum period of six months from the date of your joining, failing
which, the Company reserves the right to recover the losses suffered for imparting
such training or skill enhancement programs from you.
j. Deployment / Redeployment: The Company reserves the right to deploy / redeploy
you in any of the available roles as may be deemed appropriate. Since different roles
require different competency profiles, exact match can be a challenge at times,
despite best intentions and efforts of the Company. In such eventuality, you are
obligated to cooperate in the deployment / redeployment process by accepting role
that is offered to you.
k. You will automatically retire from the services of the Company on completing the age
of 58 years.
l. Notice to terminate in electronic form such as SMS or personal email shall not be
accepted as adequate notice of termination for the purposes of this agreement.
Notice to terminate this contract has to be addressed in writing to the Company in
the form and manner as may be prescribed in the Company Policy.
m. WNS reserves the right to terminate your employment with immediate effect on
grounds of breach of policy including but not limited to Infosec / physical security,
misconduct or where your performance has been found to be unsatisfactory.

2. OTHER CONDITIONS:

a. Medical fitness: Your appointment / employment is subject to you being medically fit

for employment.
b. Reference Checks / Background and testimonials verification: Your appointment is
also subject to a satisfactory reference / background check and testimonial
verification. The Company shall, at its discretion conduct background /
reference check and testimonial verification either before joining the company or
within a reasonable and practicable time frame after joining. This offer and your
continued employment is conditional upon the result of such checks. In case the
results of the same checks are negative or unsatisfactory for any reason whatsoever,
your offer / employment will be treated as null and void ab initio. In such eventuality,
you may be immediately relieved from the employment without giving any notice
and or pay in lieu thereof or any other remuneration (including incentives) for the
period of engagement up to aforesaid date of relieving.
c. Effect of Substance Abuse: The Company, at its sole discretion, may conduct from
time to time screening for substance abuse during the course of employment. If the
results of such screening are found to be positive, employment is liable to be
terminated without giving any notice or pay in lieu off.
d. All terms and conditions will be governed by the Company’s policies as stated from
time to time and the Company may in its sole discretion as it deems fit revoke or
change such policies. It shall be your duty to peruse and understand all the terms
and conditions enumerated in Company’s Policy as well as the repercussions of the
breach thereof and not being aware of the same shall not be a defense, which shall
be either available to you or accepted by the Company.

Please sign the copy of this letter as a token of your acceptance. Please initial each page
in acceptance of the terms and conditions set out herein.

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh Ganagrade
Arpit dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

Yours faithfully,

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh
ArpitGanagrade
Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

Annexure I

1. You need to furnish the following Documents at the time of joining WNS.
NOTE: Joining will not happen without these documents.

A Original copy of WNS offer letter

DATE OF BIRTH PROOF: Mandatory is Aadhar Card. If no Aadhar Card or incomplete
details on Aadhar card then the following will apply:- (Any ONE of the following: Birth
B
Certificate, Xth, XIIth Mark Sheet with DOB details on it, Passport, PAN Card, Driving
License, School/College Leaving Certificate) - 1 copy
PHOTO ID : Aadhar OR PAN Card in the absence of both then the following will
apply :- (ONE of the following: Voters ID, Driving License, Passport, or Bank Passbook
C with photograph, Bankers verification, NSR (National Skills Registry) ID card, Hall
Tickets not more than 1 yrs. including current year up to eg.2006 for 2008, Defense
dependant ID Card - 1 copy
PERMANENT ADDRESS PROOF : (ONE of the following: Passport, Driving License,
Voter’s ID, Nationalized Bank Passbook with photograph and address, Electricity Bill -
latest of Self or Parents, Ration Card, LIC & Insurance documents, Mobile Bill,
D Telephone Landline Bill – latest of Self or Parents, or Current lease deed – with you or
your parents / spouse as lessee or co-lessee) - 1 copy. The information for address
needs to be verifiable during BGV and hence the same needs to be the latest
permanent address proof.
EDUCATION QUALIFICATION PROOF : (mark sheets & degree are important)
E (as applicable: Xth, XIIth, Graduation, Post-Graduation Certificate, Copy of Diploma,
others)
F PASSPORT SIZE PHOTOGRAPHS : 5 copies ( with Red Background ONLY)
PAN NUMBER : Photocopy of PAN Card. If you do not possess a PAN card then an
G application for one will have to be made and a copy of the application receipt will have
to be submitted.
Professional Relieving or Experience Letter from previous employer (last 2
H
employments) or Accepted Resignation Letter from previous employer.
Salary Slip / Salary certificate from previous employer (last 2 employments). Bank
I
statement if no salary slip from the Company.
Employee ID Proof : (photocopy of salary slips, appraisal letter which contains the
J
employee id proof)
K Marriage Certificate (if applicable) OR Marriage Affidavit with Couple Photo
Self declaration Medical Fitness form : Medical Fitness form needs to be duly filled
L
and stamped by a Doctor.

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh
ArpitGanagrade
Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

NOTE:

• The same document may be used as proof for more than one of the above
requirements.
• Original copies to be brought along with copies for the purpose of verification.

2. In addition to the documents mentioned above, you are requested to provide the
following documents and information on your date of joining.

Documents……

1. Updated Resume.
2. Marriage Certificate (if applicable).
3. Self declaration Medical Fitness form.
4. ESIC (Employee State Insurance Corporation) enrollment would be as per the
applicable as per government regulation. In case if your stack up contains ESIC
component, please carry the following documents:
a. Your 3 post card size (4X7) photographs (copies of the same photograph) OR
b. If you would like your family covered – Family group photograph of immediate
family (4X7, 3 copies of the same photograph), only members in the photo will
be covered. Photos should be clear and have only your immediate dependent
family members which include parents, siblings, spouse and children.

Information……

1. Names and date of birth of family members you would want to mention as nominees
for the Provident Fund Scheme (parents / siblings / spouse / children)
2. Your blood group.
3. Your family doctor’s name, address, telephone and registration number.
4. National Social Security Number (NSSN) if allocated.

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh Ganagrade
Arpit Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196
DocuSign Envelope ID: 7F99EC73-ECE0-4A05-B36E-739459186C9A

Annexure II
Name : Ritesh Ganagrade
Arpit Dantre
Title : Associate - Ops
Role Band : A
BU/EU : Shipping & Logistics
Amount(INR) Amount(INR)
Compensation Component Ref
Per Month Per Annum
Basic Salary 8,063 96,750
House Rent Allowance 4,031 48,375
City Compensatory Allowance 2,048 24,570
Sub Total - I A 14,141 1,69,695

Bonus / Incentive (4) (a) 2,036 24,437

Company's contribution to Provident Fund (1) 1,213 14,558
Company's contribution to ESI (3) 526 6,309
Sub Total - II B 3,775 45,305

Total Fixed Pay C=A+B 17,917 2,15,000

Bonus / Incentive at Maximum Level (4) (b) 7,250 87,000

Gross Pay (CTC) at Minimum Level D=C 17,917 2,15,000

Gross Pay (CTC) at Maximum Level E = D + (b) - (a) 23,130 2,77,563

BENEFITS
Gratuity payable As per Payment of Gratuity Act, 1972
Note:
1) Company's contribution to Provident Fund (PF): In cases where PF wages is above the statutory maximum limit of INR 15,000/- p.m., you
have an option to choose the deduction of 12% on actual PF wages. In such situation, various component of the compensation will be adjusted
to accommodate your request. PF wages considered for this calculation will be as per Employee Provident Fund and Miscellaneous Provisions
Act, 1952.
2)The Company provides following discretionary Insurance benefits:
a) Mediclaim Benefit: For Self or Family Floater, as per Company policy
b) Personal Accident Insurance: For Employee, as per Company Policy
c) Life Insurance: For Employee, as per Company Policy
d) Parents can also be covered individually or through a Floater at an annual premium as per the company policy. You would have to enroll and
pay the sum separately through payroll.
Note: The company reserves the right to make appropriate changes to the Insurance plan as and when necessary.
3) Company’s contribution towards ESI Scheme will be as per Employees State Insurance Act, 1948 and is currently 3.25% of the monthly
salary.
4) You will be eligible to participate in the Company's Bonus / Incentive scheme applicable to your process. The Bonus / Incentive at maximum
level is inclusive of Bonus / Incentive included in the Total Fixed Pay. The Bonus / Incentive will be paid basis the requirements of Payment of
Bonus Act, 1965, your performance and BU/Company performance.

For WNS Global Services Pvt. Ltd. **candidate-signature**

Accepted and Agreed

Adil S Nargolwala
Corporate SVP - HR Ritesh Ganagrade
Arpit Dantre
Head Talent Acquisition Candidate's Name & Signature
WNS Global Services Pvt. Ltd, Plant No. 10, Godrej & Boyce Complex, Pirojshanagar, LBS Marg,
Vikhroli (West), Mumbai 400 079 | Tel: +91 22 4095 2100 | Fax: +91 22 2518 8307 | CIN:
U72200MH1996PTC100196