Updating and restoring the KRONOS

Updating the system

1. Downloading the system update When the update is complete, a new message will
appear:
The most recent system update can be downloaded to “Update to KRONOS system version [nn] complete.
a computer from the Korg website
(http://www.korg.com/kronos). For more details, see Please turn off the power, wait a moment, and then
the instructions on the website. turn on power again to use the new software.”
11.Turn off the KRONOS, and then disconnect the
2. Updating the system USB storage device.
Before you start the update process, back up 12.Wait approximately ten seconds, and then turn the
important data on external USB storage media. power on again.
1. Using a computer, download the update from the The system version number is shown on the startup
Korg website: www.korg.com/kronos. screen, and also on the Global P6–Options Info
The update will be in compressed, zip format. page. Verify that it is correct.
2. Un-zip the downloaded file.
Un-zipping will result in a main folder containing
several different files and at least one sub-folder.
3. Follow any instructions included with the update.
4. Open the folder containing the update files and
sub-folders.
5. From within this folder, copy the update files and
sub-folder(s) to the root level of a FAT32-formatted
USB storage device, such as a USB flash drive.
Copy the files and sub-folders only; don’t copy the
main, enclosing folder.
FAT32 format is required. Other formats, including
NTFS (Windows) or HFS+ (Mac OS X), will not
work. Most USB flash drives use FAT32 by default.
6. Disconnect all USB devices from the KRONOS.
Other USB devices may interfere with the update
process.
7. Go to the Global P0– Basic Setup page.
To go to this page from any part of the system, press
the GLOBAL button to enter Global mode, and
press the EXIT switch up to four times.
8. Open the menu, and select the command “Update
System Software.”
A prompt will appear on the screen, instructing you
to connect the USB storage device which contains
the update file.
9. Connect the USB storage device containing the
update file(s), from step 5 above.
10.Press the OK button.
A message and progress bar will appear on the
screen, noting that the system is being updated.
Do not disconnect the USB storage device while the
update is in progress.
While the system is being updated, do not touch the
KRONOS’ switches, and never turn off the power. If
the power is accidentally turned off while the
system is being loaded, the KRONOS may become
inoperable. If this occurs, using the Restore DVDs
may be required; please contact your local Korg
distributor.

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 Updating and restoring the KRONOS

Restoring the system and factory sounds

If for some reason the KRONOS will not start up
normally, or some other problem occurs, you can use Restoring the KRONOS factory data
the included set of Accessory Discs to return the You can use the Restore function to restore the factory
KRONOS to its factory-preset state. sounds (Programs, Combis, etc.), to initialize the
internal memory, or to restore the operating system to
Important - save your data before proceeding!
its original state. These three options will not alter any
All of the Restore functions will erase all of the user data stored on the disk, as long as it is not stored
Programs, Combis, Drum Kits, Wave Sequences, Set in the FACTORY folder.
Lists, Global settings, and other user data in the
internal memory. Some of the functions will also erase If absolutely necessary, you can also re-format the
data from the FACTORY directory on the hard drive, entire internal hard disk, and then restore the
or even erase the hard drive entirely, as detailed below. operating system and factory sounds. This will destroy
all user data on the internal hard disk, and may require
If you have any data that you want to keep–including re-authorization of the KRONOS before it can be used
data stored on the hard drive as well as data in the again–so be careful!
internal memory–we strongly recommend that you
save it to a CD-R/RW disk, or to external USB media, To use the Restore function:
before proceeding. For instance, use the Save All or 1. Disconnect all external USB devices from the
Save .PCG commands to save the contents of the KRONOS, except for a DVD drive.
internal memory. External USB devices other than the DVD drive may
interfere with the restoration process.
Contents of the Accessory Discs 2. Insert Accessory Disc 1 into a connected USB DVD
drive.
Accessory Disc 1
3. Turn off the KRONOS. Wait for about ten seconds,
This disc is only for use by the restore functionality, and then power-on again.
and do not include any user-readable data.
Be sure to wait for about ten seconds before you
Accessory Disc 2 turn on the power.
This is the only disc with user-readable data, as 4. A dialog box will appear. Use the /
described below. In addition to the data used for the switches, the VALUE dial, or numeric keys 1-4 to
restore functionality, it contains the following: choose one of the following options:
• FACTORY directory: This contains original factory 1. Format and Full Install
sounds, including Programs, Combinations, Wave 2. Full Install
Sequences, Drum Kits, Set Lists, Global Settings,
3. Install Factory Sounds
etc. These are used by the Restore feature, but you
can also load them directly in Disk mode. 4. Initialize Memory
• licenses directory: This contains the Korg KRONOS See below for complete descriptions of each option.
software license, in both English and Japanese, If the disk is not formatted properly for the
along the open-source GPL and LGPL licenses (in KRONOS, then the above menu is not shown.
English). Instead, the following message will be displayed:
• src directory: This contains the source code “The disk is not formatted for the Kronos”
applicable to the GPL and LGPL licenses. In this case, the only option offered is to perform a
• manuals directory: This contains various KRONOS format and full install.
documentation, including the Operation Guide and 5. Press the ENTER button to carry out the selected
Parameter Guide, the Voice Name List (VNL), and Restore function, or press EXIT to stop the process
so on. without altering any data.
• MIDI Implementation After pressing ENTER, an “Are you sure?” message
will appear. If you are sure you want to proceed,
• Catalog
press the ENTER switch again. You can also cancel,
• Mac directory: This contains KRONOS external without altering any data, by pressing the EXIT
setups, the Korg USB MIDI driver installer, and the button.
Software Licensing Agreement.
6. After pressing ENTER, the restore program will
• Windows directory: This contains KRONOS start up. Follow the instructions that appear in the
external setups, the Korg USB MIDI driver installer, screen.
and the Software Licensing Agreement. You’ll be asked to insert different DVD discs,
NOTE: Only the FACTORY directory can be used depending on the option you chose in step 4. When
directly on the KRONOS. All of the files in the other a disc is requested, insert the appropriate disc, and
directories can only be read from a computer. then press the ENTER switch. The entire process
may take some time.

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 Restoring the system and factory sounds

Do not touch the front-panel controls or turn off the Re-authorizing KRONOS
power while the Restore is underway, except for KRONOS uses a Digital Rights Management system to
pressing ENTER and EXIT as prompted by the on- protect its proprietary components. After formatting
screen instructions. the internal hard drive, you may see the following
7. When the restore operation is complete, the message at startup:
following message will appear: Re-authorization required
Installation Completed! Please write down the Public ID shown below, and
Please remove installation media and power down then go to http://www.korg.com/kronos/
the system. (If you cannot access the internet, please contact
If an error occurs, you’ll see an error message your local Korg dealer or distributor.)
instead. In this case, start again at step 3. Follow the website instructions to get the re-
1. Format and Full Install authorization file, and copy it to a USB device.
This option completely erases the internal drive, and Insert USB device and press <ENTER>
then restores the operating system, the factory sounds Public ID: nn nn nn nn nn nn nn nn (where nn are
and settings, and the demo songs, as described under characters 0-9 and a-f)
“2. Full Install,” below. To re-authorize the system:
IMPORTANT: Normally, you should not need to do 1. After using the “Format and Full Install” function,
this–and you should avoid using this function if at all turn off the KRONOS.
possible. Always try using the Full Install option first.
At start-up, the LCD display will show a “Public ID.”
However, if for some reason the internal hard disk has This is a unique identifier, like a very specific name; it
been completely corrupted, and using Full Install does is different for each and every KRONOS.
not fix the problem, this will allow you to restore the
2. Write down the Public ID shown at the bottom of
hard drive to its initial state.
the screen. Make sure that you’ve copied it
IMPORTANT: after using this function, you may need accurately.
to re-authorize the KRONOS, as described below. If The Public ID is 16 characters long, and uses only the
this is required, you’ll see a message at startup titled characters 0-9 and a-f.
“Re-authorization required.” Follow the instructions
below to re-authorize. You will not be able to use the 3. Turn off the power.
KRONOS until the re-authorization is complete. You’ll need to complete the re-authorization process
before using KRONOS any further.
2. Full Install
4. Go to http://www.korg.com/kronos/, and follow
If for some reason the KRONOS will no longer start up the instructions to download the re-authorization
normally, try this option first. It does the following: file.
• Restores the system software on the internal hard or:
drive. If you do not have internet access, please contact
• Initializes the internal memory, and re-loads the your Korg dealer or distributor.
original factory preload data–including all When contacting your Korg dealer or distributor, let
Programs, Combinations, Drum Kits, Wave them know that you need to re-authorize your
Sequences, and Global settings. KRONOS, and give them the Public ID that you wrote
down in step 2.
• Erases all files inside the internal hard drive’s
FACTORY directory, and then restores the factory You can find contact information for all Korg
preload files, including the PRELOAD.PCG file and distributors, world-wide, on the Korg website:
the demo sequences. http://www.korg.co.jp/English/index.html
3. Install factory sounds Once you have the re-authorization file, either via
This option restores the factory sounds, settings, and download or from your Korg dealer or distributor:
demos in memory and on disk, as described under “2. 5. Copy the file to the root level of a USB storage
Full Install,” above. device.
Unlike Full Install, however, this option does not Don’t put it inside a folder or directory.
replace the operating system. 6. Turn on the KRONOS, and wait for the “Re-
authorization required” screen to appear.
4. Initialize Memory
7. Connect the USB device to the KRONOS.
This option erases all of the Programs, Combinations,
Drum Kits, Wave Sequences, and other data in the 8. Press ENTER.
internal memory, leaving only blank data. The factory The system will search for the re-authorization file on
preload data is not restored. the USB device. When the file is located, the last line of
Unlike the other three options, Initialize Memory does the screen will show the following message:
not affect the data stored on disk in any way. Re-authorization file found. Press <ENTER> to
install.

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 Updating and restoring the KRONOS

If a valid re-authorization file is not located, the

following message will be shown instead:
Re-authorization file not found. Press <ENTER> to
continue.
If this message appears, make sure that the file is on
the root directory of the USB device, and that its name
has not been changed (it should be 14 characters long,
followed by the suffix “.reauth”). Once you’ve double-
checked the file name and location, try again starting at
step 6.
9. Press ENTER to start the reauthorization.
When the re-authorization is complete, the last line of
the screen will change to the following message:
Re-authorization successful! Please turn off power,
wait, and turn on again.
10.Turn off the power, wait 10 seconds, and then turn
on the power again.
Your KRONOS will now be re-authorized and ready to
use.

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