CONTENTS

1. SPECIFICATIONS ............................................................................................................................. 3
2. FEATURES & TECHNICAL EXPLANATION ..................................................................................... 4
3. PARTS IDENTIFICATION ................................................................................................................. 6
4. INSTALLATION .................................................................................................................................. 7
5. OPERATION ................................................................................................................................... 12
6. WIRING DIAGRAM / PCB LAYOUT ................................................................................................ 19
7. TROUBLESHOOTING ......................................................................................................................23
7-1.CHECK BEFORE SERVICE .................................................................................................... 23
7-2.LOAD TEST MODE .................................................................................................................. 23
7-3.HOW TO CHECK THE WATER LEVEL FREQUENCY ............................................................ 24
7-4.HOW TO CHECK THE TEMPERATURE OF EACH THERMISTOR AT OPERATING CONDITION ...... 24
7-5.ERROR DISPLAY ..................................................................................................................... 25
7-6.TROUBLESHOOTING WITH ERROR ..................................................................................... 27
• IE (Water Inlet Error) .............................................................................................................. 27
• UE (Unbalanced Error) ........................................................................................................... 28
• OE (Water Outlet Error) .......................................................................................................... 29
• FE (Over Flow Error) .............................................................................................................. 31
• PE (Pressure Sensor S/W Error) ............................................................................................ 32
• dE (Door open Error) .............................................................................................................. 33
• tE (Thermistor (Heating) Error) ............................................................................................... 34
• LE (Motor Lock Error) ............................................................................................................. 35
• AE (Steam Model Only)............................................................................................................37
• dHE (Dry Heater Error) .......................................................................................................... 38
• Dry Heater Trouble ................................................................................................................. 39
• Dry Fan Motor Trouble ........................................................................................................... 40
8. TROUBLESHOOTING WITHOUT ERROR CODES ...................................................................... 41
• PE (Power Failure or no power) ............................................................................................. 41
• No power ................................................................................................................................ 42
• Vibration & Noise during spin ................................................................................................. 43
• Detergent & Softener does not flow in .................................................................................... 44
• Water Leak ............................................................................................................................. 45
• Before using the Tag On function ........................................................................................... 47
9. PART INSPECTION ........................................................................................................................ 49
9-1.FILTER ASSEMBLY (LINE FILTER) ......................................................................................... 49
9-2.DOOR LOCK SWITCH ASSEMBLY ......................................................................................... 50
9-3.STATOR ASSEMBLY ............................................................................................................... 52
9-4.PUMP MOTOR ASSEMBLY ....................................................................................................... 55
9-5.INLET VALVE ASSEMBLY ....................................................................................................... 56
10. DISASSEMBLY INSTRUCTIONS .................................................................................................. 57
11. EXPLODED VIEW AND PART LIST .............................................................................................. 65
2
•
2. FEATURES & TECHNICAL EXPLANATION
2-1. FEATURES
Inverter Direct Drive system
The advance Brushless DC motor directly drives the drum without belt
and pulley.

6 motion
Washer is able to perform various drum actions or a combination of different actions
depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to rotate both
left and right, the wash performance of the machine is greatly improved, givong
you perfect results every time.

Tag on
This is a function that may use Diagnosis, Download Course, Washing Coach, One
Touch Washing, etc. when you touch the Tag On logo of the washing machine by using
your smartphone with NFC.

Direct Drive System

The advanced Brushless DC motor directly drives the drum without belt and pulley.

More economical by Intelligent Wash System

Intelligent Wash System detects the amount of load and water temperature, and then
determines the optimum water level and washing time to minimize energy and water
consumption.

Child Lock
The Child lock prevents children from pressing any Buttons to change the settings during
operation.

Low noise speed control system

By sensing the amount of load and balance, it evenly distributes load to minimize the
spinning noise level.

Auto Restart
Auto Restart allows the program to restart all by itself in case of power
Failure. It does from the stage where it stopped.

SmartDiagnosis™
Should you experience any technical difficulty with your washing machine, it has the
capability of transmitting data by phone to the Customer Information Center. The call
center agent records the data transmitted from your machine and uses it to analyze the
issue, providing a fast and effective diagnosis.

4
2-2. DETERMINE WASHING TIME BY FUZZY LOGIC
To get the best washing performance optimal time is determined by sensing the water
temperature, selected washing temperature and laundry amount.

water
temperature
washing time

selected FUZZY the best

washing rinse time washing
temperature LOGIC
performance

spin rhythm, time

laundry
amount

SENSING PROCESSING DETERMINATION EFFECT

2-3. WATER LEVEL CONTROL

This model adopts a pressure sensor which can sense the water level in the tub.
Water supply is stopped when the water level reach the preset level, then washing program proceeds.
Spinning does not proceed until the water in the tub reduces to a certain level.

2-4. THE DOOR CAN NOT BE OPENED

While program is operating.
While Door Lock light is on.

2-5. NFC (Tag On Function)

The Tag On function can only be used with smart phones equipped with the NFC function and
based on the Android operating system (OS).
Position your smart phone so that the NFC antenna on the back of your smart phone matches the
position of the Tag On icon on the appliance.
NFC reading performance of your smart phone must be higher than a certain level for using this
function.

5
 3. PARTS IDENTIFICATION

Transit Bolts Power Plug

If the supply cord is damaged,
Drawer it must be replaced by the
manufacturer or its authorized
service technician in order to
avoid a hazard.

Control Panel
Drain Hose
Drum

Drain Pump Filter

Door
Drain Plug

Adjustable Feet Lower Cover Cap

ACCESSORIES

Inlet hose(1EA) Option : Hot / Cold(2EA) Spanner

6
4. INSTALLATION
INSTALLATION
The appliance should be installed as follows.

1 Check the conditions of installation area.

1. Check level ground.

horizontal

On raised foundations or upper level homes, the vibrations can be caused by the type of flooring.
It may be necessary to move the machine to a different area in the home or have the floor
reinforced to properly support the operation of the unit.

2. Check for humidity or any foreign objects under the feet.

Clean the floor, there should be no foreign objects under the feet.
If the unit has foreign objects underneath the feet, this will prevent the unit from being leveled properly
and will cause vibrations and slipping.
Remove any foreign objects, if any from underneath the machine and level unit properly.
See below for examples of foreign objects.

Purchased Carpet Paper Laminated

stopper paper

2 Open the box and check appliance condition.

Washer This leveling (or spanner) wrench must

be used to remove the transit bolts
and level the unit. This should be kept
Base Packing
for future use.

Spanner

7
1. 2. 3.

1. 2. 3.

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9
8 Check the horizontality with a level (Gage).

Step 1
If washing machine legs are loose or not Screwed in, then tighten with the spanner wrench.
Using the level, level the washing machine from front to back and side to side.

A level
Higher

Tighten

Adjustable feet

Step 2
Use the spanner wrench to adjust Legs until level and try the Diagonal test.
Diagonal test ※ How to perform a diagonal test:
Place your right hand on the back, right corner and your left hand on the front,
left corner of the unit, then attempt to rock the unit from corner to corner.
Then, move your right hand to the front, right side and your left hand to the
back, left corner and attempt to rock the unit from corner to corner.
If the unit is level, it will not rock. However, if the unit is not level, it will rock.
If the unit rocks, it will be necessary to adjust the leveling feet of the unit.
Adjust the foot under the hand that is on the front of the machine.

Lock nut
Higher Lower
Gap
Tighten Tighten No Gap 10mm
Adjustable bolt
Floor Floor
Adjustable feet Adjustable feet

Lower the foot until there is no gap between floor and foot.
And only use adjustment rubber when difference at the leg adjustment is more than 10mm.

Rubber Cup 4620ER4002A 4620ER4002B

(Black) (Gray)
for Tile floors for Wooden floors

Step 3
Perform a Rinse and Spin with some clothing in the machine.
To do this, put 2~3kg of clothing in the unit, turn on the unit, Select the Rinse+Spin
and then start. When the unit reaches the spin cycle, watch for vibrations.
If the unit is vibrating, make small adjustments to the leg until they subside. (Repeat step 2)

Step 4
Tighten the lock nut against the base of the machine to lock the position leg.
Tighen the lock nut No Gap

Floor

10
9 Test operation

1 Preparation 2 Press the power button. 3 Press the START/PAUSE

for button.
washing.

· Connect the power plug to the

· In case of Coloreds program.
outlet.
· Connect the inlet hose.

6 Check the water heating. 5 Check automatic reverse turn. 4 Check the water supply.

· Press the left Option + temp

button simultaneously and the · Check if the drum rotates · Check if water is supplied through
present temperature will be clockwise and counterclockwise. the detergent dispenser.
displayed. Page 22

7 Check the drain and spin 8 Turn power off and open 9 Water removal.
functions. the door.

· Turn power off and then power on.

· Select the spin rpm
· Press the START PAUSE button.
· Check the spin and drain
functions.
· Turn power off and then power on. · If SVC is needed during check,
· Listen for a click to determine if the remove the remaining water by
door is unlocking. pulling out the hose cap.

11
     
Options
Pre Wash ( ) Steam (Wash and Softener)
If the laundry is heavily soiled, “Pre Wash” Steam Wash features enhance washing

course is effective. performance with low energy consumption.

Touch the Power button. Steam Softener sprays the steam after

spinning cycle to reduce creases and make


Select a cycle. the laundry fluffy.

Touch the Pre Wash button.
. Touch the Power button.

Touch the Start/Pause button.

For Steam Wash option, select steam
cycles. For Steam Softener option, select

Cotton or Cotton Large, Mix, Easy Care.

Favorite 
Touch the Steam button once for Steam

Wash. Touch the Steam button one more
    allows you to store time (twice) for Steam Softener.
a customized wash cycle for future use.
Touch the Steam button one more time

. Touch the Power button. (three time) for Steam Wash and Steam

. Select a cycle. Softener together.

. Select the cylce. 
Touch the Start/Pause button.

(Washing method, number of rinses, spin

speed, water temperature etc.)

   
. Touch and hold Favorite program button •For heavy stained clothes, underwear or
for 3 seconds.
baby clothes.

The Favorite program is now stored for future

•Available with the  ,     ,
use. ,    , !  , "##    ,
To reuse the program, select Favorite   $ % &  '! ( (#

Program and touch the Start/Pause.
•Do not use Steam Wash for easily
discoloured clothes and delicates such as

wool, silk.

  %    
•Good to make fluffy texture after air drying.
•Available with the  ,     ,

,    cycles.
•Do not use Steam Softener for easily
discoloured clothes and delicates such as

wool, silk.

•Depending on the kind of fabrics, softening

performance may be different.

14
•

•
 How to use washer
Child Lock
Select this function to lock the buttons on the control assembly to prevent tampering.

"Child Lock" can be set only during the washing cycle.

Locking the control panel

1 . Touch and hold the Child Lock button for

3 seconds.

2 . A beeper will sound, and ' ' will appear on

the LED display.

When the child lock is set, all buttons are

locked except the Power button.

NOTE
• Turning off the power will not reset the

child lock function. You must deactivate

child lock before you can access any

other functions.

Unlocking the control panel

1 . Touch and hold the Child Loc k button for

3 seconds.

2 . A beeper will sound and the remaining time

for the current programme will reappear on

the LED display.

Beep On / Off
1 . Touch the Power button.

2 . Touch the Start/Pause button.

3 . Touch and hold the Temp. and Steam button

simultaneously for three seconds to set Beep

on/off function.

Once the Beep on/off function is set, the setting

is memorized even after the power is turned off.

NOTE
• If you want to turn the Beeper off,

simply repeat this process.

16
 How to use washer
Tub Clean
Tub Clean is a special cycle to clean the inside of the washing machine.
A higher water level is used in this cycle at higher spin speed. Perform this cycle regularly.
1. Remove any clothing or items from the
washer and close the door.
2. Open the dispenser drawer and add Anti
limescale(e.g. Calgon) to the main wash
compartment.
3. Close the dispenser drawer slowly.
4. Power On and then touch and hold Tub
Clean button for 3 seconds. Then ' ' and
tub clean pictogram will be displayed on the
LED display.
5. Touch the Start/Pause button to start.
6. After the cycle is complete, leave the door
open to allow the washer door opening,
flexible gasket and door glass to dry.
NOTE
•Do not add any detergent to the detergent compartments.
•Excessive suds may generate and leak from the washer.

CAUTION
•If there is a child, be careful not to leave the door open for too long.

Door Lock & Detecting

• "Door Lock" - For safety reasons, the
door will lock while machine is in use and the
“Door Lock” icon will light up. You can safely
open the door after the “Door Lock” icon
turns off.
• While "Detecting" is shown on the
display the washing machine rotates slowly
and detects how much laundry is loaded in
the drum.
It will take a short time.

17
 How to use washer
Dry
•Cold water tap must be left on during drying
cycles. 1. Drying Automatic guide
•Use your Automatic Cycles to dry most
loads. Electronic sensors measures the
temperature of the exhaust to increase or
decrease drying temperatures for faster
reaction time and tighter temperature control.
•Recommend Automatic drying course as a
kind of clothes.
a) Cupboard : For Cottons select
- This Cycle to reduce cycle time and
energy usage during the dry cycle.
•This washer-dryer’s automatical process
b) Eco : A special cycle to reduce water
from washing to drying can be selected usage during the dry cycle.
easily.
c) Time (30/60/120 minutes)
•For most even drying, make sure all articles
- 30 min. : Cotton/Towel 0.5 kg
in the clothes load are similar in material and - 60 min. : Cotton/Towel 1.5 kg
thickness. - 120 min. : Cotton/Towel 3.0 kg
•Do not overload dryer by stuffing too many d) Low Temp. : For Synthetics select
articles into drum. Items must be able to
tumble freely e) Iron : If you want to iron clothes
•If you open door and remove load before f) Normal Eco : For Energy Dry Course
dryer has finished its cycle, remember to
press the Start/Pause button. NOTE
•By touching the Dry button, you can select : • The estimated drying time varies from
Cupboard - Time (30 - 60 - 120) - Eco - Iron the actual drying time with an Automatic.
- Low Temp. - Normal Eco The type of fabric, size of the load, and
•After the end of dry, " " is displayed. the dryness selected affect drying time.
By pressing the “Start/Pause” button the
program can be ended. If you not press the
“Start/Pause” button, the program is ended
after about 4 hours. " " Cooling Cycle.

NOTE
•When you turn off the machine under
drying cycle, drying fan motor can be
operated to save itself for 30 seconds.
And then the machine displays " "
on the panel.

18
 How to use washer
2. Drying time guide   
- Do not dry fiberglass articles in your dryer.
•By touching the Dry button, the drying time Glass particles left in the dryer could be picked
can be selected. up by your clothes the next time you use the
dryer and irri tate your skin.
• Drying course can last up to 300min.
•When selecting drying only, spinning is
included in case of necessity such as
improving energy efficiency.
3. Completion of Drying
•These drying times are given as a guide to
help you set your dryer for manual drying.
• When drying cycle is completed, " " [Cool
Down] is displayed on the Multi display.
Drying times can vary greatly depending on
dampness, room temperature and type of
• The Cool Down is setting automatically when
a drying cycle is complete.
fabric and your own experience will be your
best guide.
• When you are not remove a loaf of clothes
from the dryer as soon as it stops, wrinkles

   can form.

• The Cool Down operating periodically tumbles,
- Do not tumble dry woolen articles. Pull them to
rearranges and fluffs the load to tumbles,
their original shape and dry them flat.
rearranges and fluffs the load to hours.

  

     • The " " message will continue to display

until the clothes are removed or the
- Some woven and loopknit materials may
Start/Pause button is pressed.
shrinks, by varying amounts, depending on
their quality.

- Always stretch them out immediately after

drying.

    

- Do not overload your dryer

- Take out permanent press articles as soon as

the dryer stops to reduce wrinkles.

 
     

- Always check the manufacture’s instructions.

  
    


- Always check the manufacture’s instructions.

    
- Do not dry any items mode from or containing
rubber or plastics, such as:

a) aprons, bibs, chair covers

b) curtains and table cloths

c) bathmats

19
6. WIRING DIAGRAM / PCB LAYOUT
Wiring Diagram 1/3

R B W GY/ BN/ WH/ B R Y

D L H WH YL BK L D L
FILTER CLEAN

Full Wiring Diagram

W S V O B W B Y
H B R L H K L

R B Y BL BK
W GY/ BN/ WH/ B R Y BK
D L WH YL BK L B V B L
H D L
FILTER CLEAN

L K Y B R
L L D

WH BL R Y
/ / D L
RD WH

Error Message
IE – INLET ERROR
OE – DRAIN ERROR
UE – UNBALANCE ERROR
dE – DOOR ERROR
tE – THERAL ERROR
FE – OVERFLOW ERROR
PE – PRESSURE ERROR
LE – MOTOR ERROR
AE – LEAKAGE ERROR
dHE – DRY HEATER ERROR

20
Wiring Diagram 2/3

W S V O B
H B R L

Y BL BK
BK
B V B L
L K

21
Wiring Diagram 3/3

W B Y
H K L

G B B W Y B R
Y L D H L L D

WH BL R Y
/ / D L
RD WH

Error Message
IE – INLET ERROR
OE – DRAIN ERROR
UE – UNBALANCE ERROR
dE – DOOR ERROR
tE – THERAL ERROR
FE – OVERFLOW ERROR
PE – PRESSURE ERROR
LE – MOTOR ERROR
AE – LEAKAGE ERROR
dHE – DRY HEATER ERROR

22
PCB Layout (Main)

Dry Heater

PCB POWER Heater

Motor Stator Control

Dry Fan motor

Thermistor

Thermistor For W ash

Thermistor For Dry

LCD Display

Pressure Switch Circulation Pump

&
Aqua Stop Circulation
& Pump
Measure Hz impossible (152~176 )
Hear Just Check cut-off

Common
Door S/W
&
Aqua Stop Inlet Valve Control Drain Pump

Pressure S/W

Main Valve Pre Valve Door Drain Pump

3.5~4.5k 3.5~4.5k S/W (152~176 )

23
7-5. ERROR DISPLAY

If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into the pause status.
In case of , , if the error is not resolved within 20 sec., and in case of all other errors, if the
error is not resolved within 4 min., the power will turn off automatically and the error only will blink.
But in the case of , the power will not turn off.

ERROR SYMPTOM CAUSE

1 WATER INLET • Not reached the water level(248) within 10 minutes
ERROR after water supplied or not reached to the preset
water level within 25 minutes. Page 27

WATER OUTLET • Not fully drained within 10 minutes. Page 2

2
ERROR

3 OVERFLOW • Water is overflowing (under 21.3kHz).

ERROR ※ If " " is displayed, the drain pump operates
to drain the water automatically. Page 31

4 PRESSURE SENSOR • The pressure sensor switch is out of order.

S/W ERROR Page 32

5 DOOR OPEN • In case of operating the reservation function or the

ERROR other function with door opened. Close the door,
then the error display is resolved.
• The door switch is out of order. Page 33

6 UNBALANCE • The appliance is tilted.

ERROR • Laundry is gatherd to one side. Page 28

7 THERMISTOR(HEATING) • The THERMISTOR is out of order. Page 34

ERROR

26
 ERROR SYMPTOM CAUSE
8 MOTOR LOCKED • The connector in the LEAD WIRE ASSEMBLY is
ERROR not connected to the connector of STATOR
ASSEMBLY.
Reconnect or repair the connector.
• The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY Page 35

9 POWER • The washer experienced a power failure

FAILURE Press the start/pause button

• The Dry Heater is out of order

DRY HEATER • The Connector of the Dry Heater is not connected
10
ERROR properly to the cinnector in the Main PWB ASSEMBLY
• The Dry fan motor is out of order Page 38

SUPPLIED • Supplied voltage and rated voltage are not matched.

11
VOLTAGE IS NOT
CORRECT

NFC MODULE • The connector in the DISPLAY PCB ASSEMBLY is

12
ERROR not connected to the connector of NFC PCB
ASSEMBLY.
Reconnect or repair the connector.
• The NFC HARNESS between the NFC PCB
ASSEMBLY and DISPLAY PCB ASSEMBLY is cut
(open circuited).
Replace the DISPLAY PCB ASSEMBLY.
• The NFC PCB ASSEMBLY is out of order/defective.
Replace the NFC PCB ASSEMBLY.
* nC is displayed only in the first screen of the Load
Test Mode.

NFC VERSION • NFC version is not matched.

13
ERROR Replace the NFC PCB ASSEMBLY.
• nU is displayed only in the first screen of the Load
Test Mode.

NOTE
When you paused the machine under drying cycle, drying fan motor can be operated to save itself for 30
seconds. And then the machine displays “ ” on the panel.

27
7-6. TROUBLESHOOTING WITH ERROR

Water Inlet Error (IE)

[Note] Environmental safety check list
1. No water tap leakage or freeze 4. No entanglement of water supply hose.
2. No water shortage. 5. No water supply hose leakage
3. The inlet filter is not clogged.

Is the water tap closed? Check the Water tap and open it fully.
YES
NO

Check the Air Chamber and the Tube (clogged)

When there is water in the tub, YES Check the water level frequency again,
is the water level frequency if it is over 26.2KHz, replace the Pressure switch.
over 26.0khz?

NO

Is the Connector connected correctly to the Main PCB NO

and the Inlet Valve? is the Harness alright ?

Reconnect or repair the Connector.

Or replace the Harness.

YES

Is the resistance of each lnlet valve within 3.5 ~4.5 kΩ ?

NO Replace the Inlet Valve.

YES

When the washing machine is started, is the inlet valve

NO Replace the Main PCB.
operating?

28
Unbalanced Error (UE)

Does the load lean toward one The few items of clothing will clump together
YES and their weight will be in one place on the drum,
side, or is the load a few items?
throwing the weight off during spin mode.
So add some laundry to overcome UE error.
And rearrange load to allow proper spinning.

NO
Try rearranging the laundry in drum
Or the laundry is separated by size, type, and color.

Is the laundry mixed? YES

NO
Separate by size,
type and color

Is the washing machine installed

at an angle?

YES

Adjust the height of washing

machine to be kept horizontally.
( Page 8)

29
 Water Outlet Error (OE)

Is the drain hose kinked ? Check drain hose for kink and straighten the Hose.
YES

Drain Hose
NO

Is the Pump filter clogged ? Check & Clean Pump Filter.

YES
This kind of accumulation on the drain filter not only
prevents proper drainage, but also will promote
NO
bacteria growth and cause odors.
This drain filter should be cleaned once a month.

Next Page

* How to disassemble and clean pump filter

Disassemble the pump

Open the Cover by coin or Drain water by removing the filter by turning the filter
finger(only new model) hose cap. cap counterclockwise.
Pump Filter

Cover
Filter Cap

Assemble & close cap Filter clogged by foreign objects Clean the filter

Hose Cap filter Cap

30
Is the Standpipe Height greater Observe Standpipe Height requirements
than 1.0 m above the floor?
YES of 1.0m maximum.
- Your washer will not be able to drain out
NO water adequately, if the standpipe exceeds 1.0 m.
In this case, water may flow back into the washer.

When there is no water in the Check the Air Chamber and the Tube (clogged).
pump casing, is the water level NO Check the water level frequency again, if it is over
frequency over 26.0khz ? 25.5KHz, replace the If it is clogged, Pressure
switch.
YES

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pump Motor ? Or replace the Harness.
Or is the Harness alright ?

YES

Is the resistance of the Pump Motor out YES Replace the Pump Motor.
of range 152~175Ω?
Or is the Impeller operating normally?
Escape Binding

OR

NO

Does the Pump motor start, when the spin mode NO Replace the Main PCB.
starts?

YES

If the drain hose blocked? YES Clean the drain hose.

31
Overflow Error (FE)

Power off for 10sec. Then power on.

Is the water level over reference line and is the water level frequency under 21.3kHz?

* Water level frequency

- Touch and Hold 'Rinse+' & 'Temp.'
simultaneously.

NO YES

Drain out the water and then

Is water continuously check the Air Chamber and the Tube (clogged).
coming into the drawer?

If FE is displayed again,
YES NO then replace the Pressure Switch.

If FE is displayed again,
Replace the Main PCB.
then replace the Main PCB.

Replace the Inlet Valve assembly.

32
Pressure Sensor S/W Error (PE)

Is the Connector connected correctly to Reconnect or repair the Connector.

NO
the Main PCB and the Pressure Switch ? Or replace the Harness.
Is the Harness alright ?

YES

Is the resistance of the Pressure Switch YES Replace the Pressure Switch.
out of range?
[Pin1 ~ Pin3]
21~23Ω)

NO

Is the air chamber and the tube clogged? YES Check air chamber and remove foreign material.

NO

Replace the Main PCB.

33
 Door Open Error (dE)

Is the door closed? Close the door fully.

NO
YES

Is the Door assembly in line with door switch ?

Scratch by Latch Hook Touching
Lift up & Close the door.
or
YES If the dE is displayed, Replace the Door Bracket.

NO

Does the Spring of Latch Hook actuate?

NO Replace the Spring

YES

Is the Connector connected correctly to

the Main PCB and the Door Switch?
Is the Harness alright ? Reconnect or repair the Connector.
NO
Or replace the Harness.

YES

Is there clicking sound once or twice when the

START/PAUSE button is pressed to start the
cycle? No Replace the MAIN PWB ASSEMBLY.

YES

Does the Door Switch operate as follows?

* Door Locking time : 1~8 sec.
1 Check the time between from NO Replace the Door switch.
input the power to parts
move up, then Door locked. 1
* Door Releasing time : 25~100 sec.
Check the time between from off the
power to parts
move down, then Door 1 released.

34
 Thermistor (Heating) Error (tE)

Is the Connector connected correctly to Reconnect or repair the Connector.

the Main PCB and the Thermistor and the Heater?
YES
Or replace the Harness.
Is the Harness alright ?

Heater for Washing Heater for Steam

NO

Is the resistance of the Thermistor out of range 44 ~ YES Replace the Thermistor.
53 KΩ at 25°C? (Page 23)

NO

Is the resistance of the Heater out of range 24.5 ~ YES Replace the Heater.
28.5Ω (for Washing) or 42.5 ~ 49.5Ω (for Steam) ?
(Page 25)

NO

Replace the Main PCB.

[Note] Thermistor Spec

S Resistance (kΩ)
Temp
P MIN STD MAX
E 30 °C 36.35 39.45 42.72
C 40 °C 24.20 26.05 27.97
60 °C 11.43 12.12 12.82
70 °C 8.088 8.514 8.940
95 °C 3.544 3.791 4.045
105 °C 2.617 2.816 3.023

35
Motor Locked Error (LE)
[Pre Check]
• Gentle wash cycles, such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads.
Because these cycles are more gentle in tumbling and spinning, putting too much in the drum can register an issue
with the motor. Remove items, reset unit and test with a Rinse/Spin cycle.
• Don’t replace the PCB, when the hall sensor is replaced.
Replace the PCB, when the LE is displayed after replacing the hall sensor.

Press the Power button & Start / Pause button.

Does the Drum stop when the start/pause button is pressed to start the cycle ?
Or Sometimes does the Drum rotate weakly (under 15rpm)?

YES

Is the Connector connected correctly to

Reconnect or repair the Connector.
the Main PCB and the Motor? NO
Is the Harness alright ? Or replace the Harness.

YES

Disassemble the Rotor. Replace the Rotor.

Magnet
YES
Is the Magnet of rotor cracked or broken?

NO

Is the resistance the same

between Stator points? NO Replace the Stator.
※ V~U / U~W / W~V : 8~11Ω V U W

YES

Replace the Main PCB.

36
Water leakage (AE) (Steam Model Only)

  
      
    YES 

 
  

     

  
 
      

NO
 
    

# ! 
    $    
 ! 



   NO

YES

# 
      $  
  % &

 
 ! 

"  

   

NO    

   "  

  

YES


 $    
 
 $  

 
 ! 
  '  $
NO  
 ! 


37
 Dry Heater Error (dHE)

Is the Connector connected correctly to

NO Reconnect or repair the Connector.
the Main PCB and the Dry Heater or Fan Motor?
Or replace the Harness.
Or is the Harness alright?

YES

Is the resistance of t.he Thermistor out of range NO Replace the Thermistor.

2.5 ~ 180KΩ at 105 ~ 0°C?

YES

Check for Dry Heater trouble. Page 38

Check for Dry Fan Motor trouble. Page 39

Disassemble the Cabinet cover and Condensing Bellows. YES Clean the Bellows.
Is there any foreign object in Condensing Bellows?

NO

Disassemble the Dry Fan Assy and Dry Duct Upper,

and clean foreign object in Duct and Fan.

38
Dry Heater Trouble

After power off, is the resistance of Dry Heater out of NO Replace the Dry Heater.
range 33 ~ 37Ω?

YES

Is Thermostat closed ? NO Replace the Thermostat.

YES

When checking voltage between connectors(1,2)

on drying, is the voltage AC 220-240V as the figure ?

 NO Replace the PWB assembly (main).

39
Dry Fan Motor Trouble

Is the Connector connected correctly to

NO Reconnect or repair the Connector.
the Main PCB and the Dry Heater or Fan Motor ?
Or replace the Harness.
Or is the Harness alright?

YES

NO Replace the Dry Fan Motor.

Are the resistance same between terminal points?
V~U / U~W / W~V : 2~5Ω

V U W

YES

When checking voltage between connectors(1,2)

on drying, is the voltage DC 20~30V as the figure ?


NO Replace the PWB assembly
(main).

40
8. TROUBLESHOOTING WITHOUT ERROR CODES

PE (Power Failure or no power)

Is the Power Plug connected Reconnect Power Plug firmly.

NO
firmly to the power outlet? Check the fuse or
And is the supply voltage reset the circuit breaker.
220~240V AC?

YES

Is Multi-plug socket used ? Don’t use Multi-plug socket.

YES Use Single Plug socket for
washing machine.

NO

Is the Connector connected correctly to NO Reconnect or repair the Connector.

the Main PCB and the Noise Filter? Or replace the Harness.
Is the Harness alright ?

Noise Filter PCB

YES

NO Check and replace Main PCB.

Is Red LED ON while power supplied ?

YES

Is the connectors connected YES Check connectors otherwise.

Correctly to the Display Replace Display PCB.
PCB?
Main PCB Noise Filter

41
No Power

Is the Power Plug connected Reconnect Power Plug firmly.

NO
firmly to the power outlet? Check the fuse or
And is the supply voltage reset the circuit breaker.
220~240V AC?

YES

Is Multi-plug socket used ? Don’t use Multi-plug socket.

YES Use Single Plug socket for
washing machine.

NO

Is the Connector connected correctly to NO Reconnect or repair the Connector.

the Main PCB and the Noise Filter? Or replace the Harness.
Is the Harness alright ?

Noise Filter PCB

YES

NO Check and replace Main PCB.

Is Red LED ON while power supplied ?

YES

Are the connectors connected YES Check connectors otherwise.

Correctly to the Display Replace Display PCB.
PCB?
Main PCB

42
 Vibration & Noise During Spin

Have all the Transit Bolts and the Base Packing Remove the Transit Bolts and
NO
been removed? the Base Packing.

Washer
Base Packing

Packing Support

YES

Refer to INSTALLATION. (Page 8)

43
Detergent & Softener does not flow in

Is water supplied? NO Refer to [Water Inlet Error (IE)]

(page 26)
YES

Is detergent & softener put in

the correct compartment of the drawer?

Only
softener

NO Put it in the Correct Position.

Main Wash Pre Wash

(Powder) (Powder)

※ Reference (Amount of Detergent & Softener)

Detergent Softener
YES

NO!!

Is the Detergent caked or hardened?

OK!!

YES

Clean the drawer and dispenser. ※ Check point

44
 Water Leak
1. Water Leak from Dispenser
Is the Dispenser Tray Damaged or warped? YES Replace the Dispenser Tray.

NO

Is detergent & softener put in

NO Put it in the Correct Position.
the correct compartment of the drawer?

Only
softener

※ Reference (Amount of Detergent & Softener)

Main Wash Pre Wash Detergent Softener
(Powder) (Powder)

NO!!

YES

OK!!
Is the Detergent caked or hardened?

YES

Clean the drawer and dispenser. ※ Check point

45
2. Water Leak from Dispenser
Are the gasket (seal) Clean the periphery of Gasket and Door regularly.
NO
and door cleaned regularly?

YES

Is the door or gasket damaged? YES Replace the damaged parts.

3. Unknown – Water on Floor

Are the inlet hoses loose or cracked/split? Replace the Inlet Hoses.
YES

Check!!

NO

Is the washer horizontal ? NO Adjust the height of washing machine to be kept

horizontally. (Page 8)
YES

Are the drain filter and manual NO Turn the filter cap clockwise to close.
drain hose open?

46



    
• The Tag On function allows you to conveniently use the LG Sma rtDiagnosis™ and Cycle

Download features to communicate with your appliance right from your own smart phone.

• To use the Tag On function:

1. Download the LG Smart Laundry & DW App to your smart phone.

2. Turn on the NFC (Near Field Communication) function in your smart phone.
• The Tag On function can only be used with most smart phones e quipped with the NFC

function and based on the Android operating system (OS).

   
     

1. Enter the "Settings" menu of the smart phone and
select "Share & Connect" under "WIRELESS &

NETWORKS".

2. Set "NFC" and "Direct Android Beam" to ON and

select "NFC".

3. Check "Use Read and Write/P2P receive".

NOTE
• Depending on the smart phone manufacturer and

Android OS version, the NFC activation process

may differ.

• Refer to the manual of your smart phone for

details.

47



    
The Tag On guide
Tag On position
• Tag On:

Look for the Tag On icon next to the LCD screen on the

control panel.

This is where you position your smart phone when

using the Tag On function with the LG

SmartDiagnosis™ and Cycle Download features of the

LG Smart Laundry & DW App.

• When you use the Tag On function, position your

smart phone so that the NFC antenna on the back of

your smart phone matches the position of the Tag On

icon on the appliance.

If you do not know the position of your NFC antenna,

move your smart phone very slightly in a circular

motion until the application verifies the connection.

• Because of the characteristics of NFC, if the transmission distance is too far, or if there is a

metal sticker or a thick case on the phone, transmission will not be good. In some cases,

NFC-equipped phones may be unable to transmit successfully.

• Press in the LG Smart Laundry & DW app for a more detailed guide on how to use

the Tag On function.

• NFC reading performance of your smart phone must be higher than a certain level for

using this function.

48
9. PART INSPECTION
     !"  # $#% & '( # '(  $#)( #**%
+ +# ,#-" +(" '**-.


     


 


     

 







 

 
/
0
 1
1 

 # '-

/  # 0 1 29
/ 1 # 0  29

49
9-2. DOOR LOCK SWITCH ASSEMBLY


 


     

 




  

  
  (% 
  %  






$%&
  ) 


 '
 





  AC
Common
terminal
of Valve


!! "#

* 
! The Door Lock Switch Assembly consists of Heating PTC, a Bimetal,
a Protection PTC, and a Solenoid. It locks the door during a wash cycle.
1. Operation for door closing
- After the system turns on, PTC heating starts up through terminal 2-4's
authorizing the power on.
- After PTC heating starts up and before solenoid operation is driven, force
the system to the off position through CAM (or Slider return spring)
⇒ Door close
- Authorizing one impulse through terminal 3~4 (PTC & solenoid) will make
the door lock.
- Door lock is detected when switches in terminal 4~5 are set closed.
⇒ CAM rotation (or Positioning slider return spring) will forcibly clear off
the connection. The maximum, allowable number of impulse authorization is 2.
⇒ Upon the third authorization of the impulse, the position of CAM
(or Slider return spring) goes back to the door-open position.
- Authorizing the impulse occurs in 5 seconds upon input for max
performance and two authorization processes are allowed at most
⇒ Normal operation period of PTC heating : 1-5 seconds.

2. Operation for door opening

- With a temporary stop, door automatically opens by CAM rotations
(or positioning slider return spring) after authorizing the impulse from the
terminal 3~4 and power turns off – maximum of 3 times of the authorizing period.
- Upon the fourth authorization of the impulse, the position of CAM (or Slider
return spring) goes back to the door-close position.

50
Test
points

  "   "
! # ! #

Result

51
9-3. STATOR ASSEMBLY


 


     

 




  




 
   
   

   
    
  
 

! 
" The DD motor can be driven from stopped to maximum speed in infinite steps in
either direction.
There are 36 poles on the stator; 12 permanent magnets spaced around the rotor.
There are no brushes to wear out. Unlike a more traditional brushless motor, the
rotor surrounds the stator rather than being attached to it.

# $"
 #
%

#&
()

%& %&% &

# '
%

#& Test Points
(1) to (2)
Result
5-15 9
(2) to (3) 5-15 9
(3) to (1) 5-15 9

52
 /
   %%   % 5  %    )  5!   % %
  % %  % )    !
' ! %%  % % ! 

2       3 4
65 3 4     5  % )  
     %   ) %  
  % %%  % % ! 

2       3 4 5   %  !

7
65  3 4     5  %    % )     +8. 65 %
% %  %%  ! 9 % 3 4 % %  ; < %    
= !  5 %
*  %  !      = 
  %  5! 5 5 %   

Test Point - Voltage Testing Hall Sensor from the Main PCB Assembly

and
Result (1) (3)
(Hall (2) (4)
Sensor)

  


     


     


       !      " 

#
$ % % % & '     %        
 !  

(
   )    )     %% 
*+ ,+ -''
'.
/
  %    % 0 1 !  
2     3 % # 4 %%
5  %     ! % % &  
65  3 % # 4 
   % %      5 %

7
  %      % 1 !
   % %  ! ! 
2 
      3 4
  %      % 1 !
 
 % %  ! ! 
2        3 4
65 % % %
    3 4 )        +8
65 % % % %
   9 % 3  %) %    %   ) &    5 
 %  
6" : ;3<  %      % % %)  = 
0    5 %%!
         

 %  %  %   =
; <% ;< 7>  =9
; <% ;< 7>  =9
; <% ;< 3> # 4 4 % 6%
;< % ;< 3 4  '
;< % ;< 3 4  '

53
9-4. PUMP MOTOR ASSEMBLY


 


    

 




    
$ $!
     !   !
  !   !
  !  &
 
  % !  
! 




 " 
#




 
* Each circuits of loads in wiring diagram are all same.

'(

)* 

) 
* Two pump motors are used to drain the tub and to circulate the water / detergent solution.

 
  "

"*
 
-.
-. ,

-. -.
 + 
  "
Test Points Result
(1) to (2) 10-20 9

54
9-5. INLET VALVE ASSEMBLY


 


    




 
 





  







 !
 
  
$ % ) & & ) % $ ) $ % ) & %
$ % ) & ) % $ $ % ) &
#  '(  
*+,

 $ %  $ %  $ % $ % !
  # #
"# "# 
 
* All load circuits in wiring diagram are all the same.

 
 Depending on the cycle and water temperature, the controller will energize the hot or cold
water valve solenoids to meet the selected water temperature.

 After pull out the connector of defective valve, check the resistance.

 

 
Test points (1)-(2)
Result 0.8-1.2 k9

55
10. DISASSEMBLY INSTRUCTIONS
Remove the power cord from the outlet before disassembling or repairing the unit.

CONTROL PANEL ASSEMBLY

Screws
1 Unfasten the screws from the parts displayed
in the fig.
2 Disassemble the top plate assembly by sliding
it back and then lifting it up.

3 Pull the drawer panel assembly out.

4 Unfasten the screws from the parts displayed
in the fig.

Screws

5 Unfasten the screws from the parts displayed

in the fig.
6 Disconnect the wiring connectors between the
multi harness and the control panel assembly.

Screws

Connectors

7 Disassemble the control panel assembly.

8 Disassemble the display PCB assembly from
the control panel assembly by unfastening the
screws.

56
 PWB ASSEMBLY(MAIN)

1 Disassembly Back cover

2 First Unscrew one or two screws and Pull

the PWB assembly in direction of red arrow

3 Disassembly PWB like the picture

DISPENSER ASSEMBLY
3 Two screws are unscrewed. 4 Clamp

1 The plate assembly(Top) are disassembled.

2 Pull the drawer to arrow direction.

3 Two screws are unscrewed.

4 Clamp

5 Cutting cable ties and the ventillation hose

are disassembly on the dispenser

2 Pull the drawer to arrow direction.

57
INLET VALVE

1 Disconnect the wiring connector.

2 Remove the valve by two screws of the valve
holder.
※ When reconnecting the connector

• Rating : 220/240V 50/60Hz

• Resistant : 3.5~4.5kΩ
DOOR

1 Open the door completely.

2 Remove the three screws from the hinge.

※ When removing the Door Assembly, it is

necessary to hold the Bracket that is inner of
the Cabinet Cover.

Removing method of remained water

Pull it out from hose.

※ First, prepare a bucket to put in the remained
water.

CAP(REMAING HOSE)

58
 CABINET COVER
Two screws are unscrewed
1 The plate assembly(Top) is disassembled.
2 Pull out the drawer and unscrew 2 screws.
3 Lift the side the Control Panel Assembly and
pull it out

Pull the drawer to arrow direction.

1 Two screws are unscrewed.
2 Push out PANEL ASSEMBLY, CONTROL after
Push the hook( 1 , 2 ) below.

Screws

Disassembly 3 connectors.

3 Unscrew the screws from the lower cover.

2 Disassembly lower cover assembly.

3 Unscrew the screw from the CABINET COVER.

59
 4 Lift and separate the cabinet cover.

2
※ NOTE: When assembling the CABINET
COVER, connect the Door S/W connector.

SWITCH ASSY, DOOR LOCK

1 Two screws are unscrewed and disassembly

cabinet cover.
2 The Door Lock S/W is disconnected form the
wiring connector and the strap.

• Just check cut-off.

• Check the operating time.
* Door Locking time : 1~8 sec.
1
Check the time between from
input the power to parts 1
move up, then Door locked.
* Door Releasing time : 25~100 sec.
Check the time between from off
the power to parts 1
move down, then Door released.

60
ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER

1 Remove the back cover.

2 After loosening the bolt, Rotor, pull out the
rotor.

1 Remove the 6 bolts from the stator.

2 Disconnect the 2 connectors.
Motor Stator

• V ~ U (8~11Ω)
• U ~ W (8~11Ω)
• W ~ V (8~11Ω)
1 Remove the hinges (Damper) at the Tub.
2 The Hinge(Damper) at the base is pulled off by
pressing on the snaps at the sharp end.
3 The hinge at the base is pulled off.
(In directions of the arrow)

61
 PUMP

1 Disassembly Top Plate, Control Panel

Assembly, Drawer Panel Assembly,
Cabinet Cover Assembly, Lower Cover
Assembly.

Bellows Circulation 2 Remove pump outlet hose.

Hose
3 Remove tub pump bellows.
Pump 4 Remove cap(Remaining Hose).
Hose
5 Disconnect the wiring.
6 Three screws are unscrewed from the cabinet.

Remaining 7 Remove the pump to arrow direction.

Hose • Rating : 220/240V 50Hz
• Resistant : 162~176Ω

HEATER

1 Loosen the nut.

2 Remove washing heater by pulling out.
< Heater for Washing>
• Rating : 230V 2000W
• Resistant : 24.5~28.5Ω

CAUTION

When assembling the washing heater, insert

the heater to heater clip on the bottom of tub
and check the position of wire color.

62
WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB
1 Remove washing heater.
2 Remove the foreign object(wire,coin,etc) by
inserting long bar in the hole.

SWITCH ASSEMBLY, SAFETY (Steam Model Only)

1 Disassembly Back cover.

2 First Unscrew a screw and Pull the

8 PWB assembly in direction of red arrow

3 Disconnect the wiring connector.

4 Twist the switch assembly, safety

63
A276
 K143
K123
K350 K360
F466 K351 K361

F140

K411

K410

K572 K571

K111
F310
K110
K141
F464

K140

K115

K130

K135
K610

K510

K131 K611
K530

K340

F467
K570

F461

K550
K344
K520 K540

K349
 M130

M110

M120
南京乐金熊猫电器有限公司
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