CH 08
CH 08
BUSINESS CASE:
CHOPPER CHASSIS
BACKGROUND
Chopper Chassis, Inc. (CCI) is a designer and manufacturer of frames and various
other parts for motorcycles. Their customer base consists of numerous custom
motorcycle builders throughout the United States.
CCI’s manufacturing facility is housed in an industrial park in Iowa City, Iowa.
The facility has 100 employees, ten of which are team leaders or managers that have
personal computers in their offices. The administrative functions and sales team are
located nearby in a business suite, also in Iowa City. There are forty employees in this
location and each employee has a computer on their desk.
Nicholas Kempker, the Information Technology Manager, and his team of three
other IT professionals designed and implemented an Ethernet LAN. CCI uses Win-
dows Server 2003 as its network operating system. It is implemented as a single
domain, chopperchassis.com, with two domain controllers, one in each location.
There is a separate member server which houses email (for internal company use
only) and other office applications. There are also two member servers, running
Microsoft SQL Server, which store the company’s main database.
CCI has not implemented Internet access, therefore all communications are inter-
nal. TCP/IP is the only protocol in use. They are using the private IP address
192.168.32.0, which provides ample addresses for their fifty personal computers,
servers, and routers. The two locations are connected via a dedicated T1 line. The IT
department has created two subnets for the two locations. The administrative facility
uses the 192.168.32.64 sub network and the manufacturing facility uses
192.168.32.128. Both use the subnet mask 255.255.255.192.
PROBLEM
Dan Fielding, the CEO and owner of CCI, has received many requests from various
suppliers and customers to participate in their extranets. They insist that it will help
with supply chain management and will facilitate orders. Through researching the
validity of these requests, Mr. Fielding has learned that business leaders consider the
Internet a vital business tool. However, he is still hesitant.
CCI has patents pending on several of their parts and one of their manufactur-
ing processes. Mr. Fielding is afraid that once the company is open to Internet
access, competitors will try to hack into their network and discover some of their
trade secrets.
2 Chapter Eight/Business Case: Chopper Chassis
Mr. Fielding requested a meeting with Nicholas Kempker to discuss how they
might connect to the Internet while maintaining security and minimizing costs. Mr.
Kempker explained firewall and Network Address Translation (NAT) to Mr. Field-
ing. The implementation of a NAT router would allow CCI to purchase minimal
external IP addresses (addresses which can be used on the Internet). It would also
implement security by translating the internal (private) IP addresses used by CCI
employees to external (public) addresses. That would prevent external sources, such
as hackers, from identifying or connecting to CCI employees’ computers. Network
address translation would allow one device, the NAT router, to act as a mediator
between the public Internet and CCI’s internal or private network. Mr. Fielding gave
the IT department the approval and budget to implement Internet access.
SOLUTION
Nicholas Kempker met with several employees to determine who would need Inter-
net access. After analyzing needs it was determined that CCI would lease three pub-
lic IP addresses from an ISP. Two of the addresses would be statically mapped to the
company’s two purchasing agents. This would allow the purchasing agents to have
frequent Internet access and enable them to facilitate orders from their suppliers.
The NAT router would be configured to use overloading for the third public IP
address. This would allow all other employees to receive a public connection when
they need it.
CCI established a cable connection to its ISP for Internet access. Mr. Kempker
purchased and installed a Cisco PIX 515E firewall that will be maintained at CCI’s
location. The PIX Firewall will provide Network Address Translation for CCI. It also
includes many additional security features, such as port address translation and URL
filtering, allowing CCI to expand its Internet communications in the future.
Business
1. What was the motivating factor for CCI to implement Internet access?
2. What were the factors that caused CCI to implement Network Address
Translation?
3. What impact does Internet access and the implementation described in the
solution have on CCI’s overall business?
Chapter Eight/Business Case: Chopper Chassis 3
Application
Data
Network
Technology