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Assignment 29 December PM

Uploaded by

hpreeti2510
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© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Laurea University of Applied Sciences Case study 414

Harpreet Kaur 29.12.2023

Q1 :What challenges has Global Green Books Publishing faced? What do


you think these challenges indicate?

The various problems faced by Global Green Books Publishing were as mentioned
below;

1. Inefficient deployment of new staffs which cause the less productivity.

2. Delay delivery by the agency. As E-Book products were delived late at


campus for use of professors and students . Failure to meet delivery schedules
for e-books to customers .

3. Quality issue of the product. They faced challenges in providing high-quality


texts in e-books which resulting in more time and money spent than the
budgeted fixing product defects. Due to these reasons , the business becomes
non profitable.

4. Cost control In the third financial year due to difficulties in achieving


profitability due to the decline in quality.

These challenges indicate:

1. Lack of Project Management Practices: Initially, the Global Green Book


successfully operated without a formal project management approach. However,
as the business expanded and the volume of projects increased, a lack of project
planning, project management tools, and adherence to disciplined project
management practices became apparent. (Meredith, Shafer 2020)

2. Inaccurate Project Estimate: The estimate was incorrect for a particular


project, causing unexpected problems. A lack of accurate project estimates can
contribute to difficulties in meeting deadlines and controlling costs. (Sauro, Lewis
2012)

3. Lack of Project Management Software: Jim and Brad refrained from using
project software for scheduling. The lack of dedicated project management tools
can obstruct effective planning and coordination.

4. Communication gap and Stakeholder Engagement: There was insufficient


communication with stakeholders. Delivery timeliness and quality issues may
have been worsened by poor communication with customers and stakeholders.
Eskerod and Jepsen (2013, 47, 48).

5. Risk and quality management processes are missing: The company lacked
established processes to address project risks and ensure product quality. A lack
of systematic risk management and quality assurance contributed to the growing
problems and challenges. Kerzner (2022, 741, 873).
Laurea University of Applied Sciences Case study 42 (44)
Harpreet Kaur 29.12.2023

6. Lack of systematic Project Management approach: Despite its innovative


nature, the Global Green Book worked without a roadmap or project plan. A lack
of a systematic approach to project management was preventing the company
from adapting to increasing project complexity. Kerzner (2022, 411).

Q2: What kind of new project management practices were introduced


under Samantha’s leadership? Why do you think these practices worked?

The specific PM solutions which were introduced by Samantha leadership resulted


come back in business by Global Green Books Publishing. Here are specific PM
solutions she implemented:

1. Formal Project Management Processes:


Samantha introduced formal project management processes to provide structure
to project execution. This likely included defining project initiation, planning,
execution, monitoring and controlling, and closing processes.
2. Project Management Manual:
She created a Project Management manual, which served as a reference guide
for employees. This manual likely outlined the standardized project
management processes, procedures, and best practices to be followed within
the organization.
3. Employee Training: Samantha conducted training sessions to ensure that
employees were familiar with and capable of implementing the new project
management processes. This training likely covered project planning,
scheduling, risk management, and other relevant aspects of project execution.
4. Proactive Risk Analysis: She started looking for the problems before they
became big ones. This means finding and understanding risks early on to avoid
trouble later.
5. Risk Response Planning: In addition to risk analysis, Samantha likely
implemented risk response planning. This involves defining specific actions to
address identified risks, ensuring that the team is prepared to handle challenges
as they arise.
6. Improved Communication with Stakeholders: Samantha made sure
everyone involved in the project knew what was going on. This may include
creating a plan for when and how project information will be shared with different
people.
7. Project planning tools: While the case study doesn't explicitly mention
project management software, it's possible that Samantha introduced project
planning tools to facilitate scheduling, resource allocation, and task tracking.
8. Quality control process: Samantha implemented quality management
processes to address the issues related to the delivery of high-quality texts. This
may have involved defining quality standards, conducting quality assurance
activities, and implementing corrective actions when defects were identified.
9. Disciplined Approach to Project Execution: With all these changes,
Samantha made sure everyone followed clear rules for getting projects done.
This means defining roles, setting goals, and making sure projects meet certain
criteria to be successful.
Laurea University of Applied Sciences Case study 43 (44)
Harpreet Kaur 29.12.2023

Together, these solutions helped the company deliver projects on time, control costs,
and improve overall product quality. Samantha's enterprising and planned approach
to PM played a key role in the successful turnaround of Global Green Book
Publishing.

Reflecting on the scenario from my experience, here are advice for the company’s
management to further develop PM practices:

1. Facilitate continuing education and training for all team members in project
management. This allows everyone to become familiar with the principles and
practices of effective project management.
2. Clearly define the project's goals, objectives, and success criteria. A clearly
defined project scope provides the team with a roadmap and helps avoid
project scope expansion.
3. Celebrate project successes and praise your team's efforts. It will give a
positive work environment and increase confidence.

Q3: Use your own experience; write about your experience, reflect through
it: what advice would you give to the company’s management in this
situation to develop project management?

Project Approach:Instead of just diving into a project, use a specific way of working
that fits your organization. This helps get things done better. Follow guidelines for
managing projects in a smarter way.
Make a Project Plan:Create a detailed plan for your project. This should include
everything - what needs to be done, when it should be done, who will do it, how
much it will cost, and more. This plan keeps your project on track.
Manage Timelines:Figure out when each part of your project needs to happen.
Identify the most important tasks and make sure they happen on time. This helps
keep your project moving smoothly.
Handle Resources Well:Plan, assign, and use your resources (like people, money,
and materials) wisely. Use tools like RACI to know who is responsible for what. This
keeps everyone on the same page.
Control Costs and Supplies:Keep an eye on your project's money and where it's
going. Estimate costs well and control them. Make sure you get what you need at
the right time.
Keep Stakeholders Happy:Know who cares about your project. Make plans to involve
them. Check in regularly to make sure they're happy and know what's happening.
Deal with Risks:Think about what could go wrong in your project. Figure out how to
avoid the bad stuff and make the good stuff more likely. Keep checking and fixing
things as you go.
Communicate Clearly:Plan how you'll talk to everyone involved in your project. Most
of your time as a manager will be spent talking. Do it in a way that works for your
team.

References:

Eskerod, P. Jepsen, Anna L. 2013. Academic writing: Project Stakeholder


Management. 1st edition. Taylor & Francis Group
Laurea University of Applied Sciences Case study 44 (44)
Harpreet Kaur 29.12.2023

Kerzner, H. 2022. Academic writing: Project management : a systems


approach to planning, scheduling, and controlling. 13th edition. Hoboken, New
Jersey: Wiley

Meredith, Jack R. Shafer, Scott M. 2020. Academic writing: Project


Management in pracices. 7th edition. Wiley

Sauro J, Lewis, James R. 2012. Academic writing: Quantifying the User


Experience : Practical Statistics for User Research. 2nd edition. Morgan
Kaufmann

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