TROUBLE-SHOOTING PC

Instructor
Sa’ad Ahmed
 Course
TROUBLE-SHOOTING PC

Contacts:-
Introduction of Trouble-shooting and concept’s.
Unit one: physical problems. Unit Two: Logical problems.
o Beep-code’s. o Crushed O/S-Problem’s.
o Power-problem’s. o Data Saving(primary partition).
o HDD-problem’s. o Mouse lock & Unlock.
o RAM-Problem’s. o CHKDSK-Tool & concept’s.
o CD/DVD-Problem’s. o Firmware /BIOS & UEFI
o FAN-Problem’s. Problem’s.
o Display Monitors & Display o MBR/GBT 2

ports,cables-Problem’s. o RESTORE-POINT.
 DEFINITION OF TROUBLE-SHOOTING?

Trouble-shooting:-is the process of identifying and fixing problems.

Trouble-shooting:- Is a form of problem solving.
Trouble-shooting:- is the process of diagnosing and solving computer error’s or Technical
problems.
Computer troubleshooting may involve hardware (PC Components) or software
(Operating System) and can sometimes involve both at the same time. The basic
process of troubleshooting is, to check the most general possible problems first,
and then gradually check for more specific problems.

3
 What are types of (TS)?

Trouble – shooting

Physical problems Logical problems

(Hardware problems)
(O/S problems)

❖ Physical problem’s:- is a problem that accurs with hardware components

or hardware device’s. like SMPS,HDD,RAM, and CPU.

❖ Logical problem’s:- is a problem that accurs with system software or

operating systems of computer. like windows,mac o/s,Linux,chrome o/s.
4
Another words for trouble shooting
and Meaning word of trouble, and
Shooting?

There are another words of Trouble-shooting Include.

o Maintenance.
o Diagnose.
o Repair.
o Fix.
➢ Trouble means Problem.
➢ Shooting means Identifying.

5
 THE
END

THANK YOU
FOR ATTENTION !

COURSE
TROUBLE-SHOOTING
 Beep Code’s
Beep codes: are sounds that come from a computer they
report a Healthy conditions and a Problem conditions.
1.Single short beep.
Healthy PC.
2. One long and 2 short beeps.
VGA problem.
3. 5 Beeps.
RAM problem
4. 3 or 8 continuous Beeps.
Micro processor problem
5. Continuous classical tone.
ROM problem.
7
 Power problems
If pc is not getting any power or if is not powering up.
o Check SMPS physical connections.
o Check power button physical connection.
o May be SMPS is bad.
o May be fault in motherboard.

8
 HDD Problems
The symptom is a defect the HDD.

➢ Hard drive not found If HDD is not setting Auto detection.

❖ Check physical connections.
➢ Boot device not available
❖ Check jumper configuration,if the
➢ corrupted hard drive HDD is IDE.
➢ can’t boot the system ❖ May be HDD is bad.
➢ boot device not found
❖ May be fault in on board HDD
controller.
➢ Internal hard drive not found ❖ May be HDD infected by virus.

❖ May be O/S is corrupted 9

/crashed.
 FAN Problems
If PC FAN is not cooling the system.
❖ Check physical connections of the FAN.
❖ Clean your PC fans from dirt and dust.
❖ Check Fire cord of the fan, the fire cord may be
damaged.
❖ Replace the case fan if problems continue
after cleaning the computer.

10
 RAM problems
If RAM is not getting Auto detections.
❖ Check physical connections of the RAM slot.
❖ Take off the RAM form slot, Clean dirt and dust
and but it again carefully.
❖ May be the RAM is bad.
❖ May be fault in motherboard RAM slot.

11
 CD/DVD Problems
If CD/DVD is not getting Auto detections.
❖ Check physical connections.
❖ Check jumper configuration(if IDE) may be
both master.
❖ May be disk drive is bad.
❖ May be fault in motherboard controllers
IDE/SATA.

12
 Video card + Monitor Problems
❖ Check physical connections of VGA DVI
OR HDMI.
❖ Unplug VGA OR DVI cable and but it
again carefully.
❖ May be the cable is bad.
❖ May be fault in VIDEO CARD please
replace the video card.

13
Logical Problem’s

14
 Logical problem’s
Logical problem’s:- is a problem that occurs with system
software or operating systems of computer. like
windows, Mac o/s, Linux, Chrome o/s.

Computer and laptop operating system

problems are commonplace. The operating
system can become crushed or
suffer problems caused by Malware’s like
viruse’s Trogan’s and Spyware’s.

It can also be caused by unpartition PC, for 15

example the system use only primary partition.
The signs that you can confirm that your O/S is crushed.

16
The signs that you can confirm that your O/S is crushed.

17
The signs that you can confirm that your O/S is crushed.

18
The signs that you can confirm that your O/S is crushed.

19
 Mouse Unlock.

Sometimes your computer mouse may stop while

you are using it.
You may have been blocked.
Sometimes the drive’s may need it.

20
 Windows CHKDSK Tool

Windows CHKDSK Tool is a built-in Windows tool that

will scan your disk to find system errors and bad
sectors and show if there are any problems with your
hard disk. It will both scan and fix problems it can fix
and will let you know if there is a bigger problem that
it can’t fix. You can use this tool to both check hard
disk health and fix bad sectors and errors if possible.
Use the System File Checker tool to repair missing or
corrupted system files

21
 Windows CHKDSK Tool

CHK DSK /F /R
SFC /SCANNOW

temp
%Temp%
prefetch

22
 Windows CHKDSK Tool

CHK DSK /F /R
SFC /SCANNOW

temp
%Temp%
prefetch

23
 Data Save(Primary partition)
If the computer crashes.
There is a lot of information in the Primary partition
or picture’s, Downloading, documents.
and Data is very, very important.
What are you doing to protect that information?

24
 Firmware
Firmware:- is the piece of software that acts as an
interface between the hardware (motherboard)
and the Operating System.
The main difference between UEFI(Unified
extensible firmware interface) and legacy boot is
that the UEFI is the latest method of booting a
computer that is designed to replace BIOS while
the legacy boot is the process of booting the
computer using BIOS firmware. 25
 DIFFERENCE BETWEEN MBR AND GPT
WHAT IS THE MBR?
Is the information in the first sector of any hard disk or
diskette that identifies how and where an operating system
is located so that it can be boot(loaded).
Stand for (master boot record)

WHAT is the GPT?

Is the format used to define the hard disk partition in
computer with UEFI STARTUP firmware. the Guid partition
replaces the previous master boot record method
Stand for (GUID PARTITION TABLE). 26
MBR &GPT Style

27
 DIFFERENCE BETWEEN MBR AND GPT
MBR GPT
• WORK 2 TERA OR • Any size even more than and
LESS(CAN’T handle disk less them can work.
more than 2 tera) • Unlimited number of
• Limited to 4 partition partition(25).
• Data can easily recovery
• Data can’t easily recovery
• It is new partition table
• It is old partition table system
system
28
 DIFFERENCE BETWEEN MBR AND GPT

• Firmware interface support: • Firmware interface

BIOS.
support: UEFI
• Operating system support:
windows 7 and older
• Operating system
operating system like support: new operating
windows XP,windows 2000. system like windows
• produced IBM march 1983. 10,8,8.1..
• produced by linex
29
How to solve this problem

30
Press SHFT+F10: TO CONVER MBR TO GPT.

31
 Then write CMD this code
Code. Result code

Diskpart
List disk
Select disk 0
Clean
Conver GPT or MBR
Exit

32
 Then write CMD this code
Like this.

33