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OB Concept MBA

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18 views19 pages

OB Concept MBA

Uploaded by

darkloom199
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ORGANIZATIONAL BEHAVIOR

MODULE 1: BASIC CONCEPT


WHAT IS AN ORGANIZATION?

•A consciously coordinated social unit


1

•Composed of two or more people


2

•Functions on a relatively continuous basis


to achieve a common goal or set of goals
3
WHAT IS ORGANIZATIONAL BEHAVIOR?

1 • A field of study

2
• Investigates the impact that individuals,
groups, and structure have on behavior
within organizations

3
• For the purpose of applying such knowledge
towards improving an organization’s
effectiveness
OB INCLUDES THE CORE TOPIC
➢ Motivation
➢ Leader behavior and Power
➢ Interpersonal Communication
➢ Group structure and processes
➢ Attitude development and Perception
➢ Change Processes
➢ Conflict and negotiation
➢ Work Design
OB AS DISCIPLINE

Organizational Behavior is an
applied behavioral science built on
contributions from a number of
behavioral disciplines, mainly
Psychology, Social psychology,
Sociology, and Anthropology.
CONTRIBUTION FROM OTHER DISCIPLINE

 Psychology

 Social Psychology
Study of
Organizational
 Sociology Behavior

 Anthropology
 Psychology: The science that seeks to measure,
explain, and sometimes change the behavior of
humans and other animals

 Social Psychology: An area of psychology that blends


concepts from psychology and sociology and that
focuses on the influence of people on one another

 Sociology: The study of people in relation to their social


environment or culture

 Anthropology: The study of societies to learn about


human beings and their activities
 Psychology
Individual

 Social Psychology Group

Group
OB
 Sociology Organization
System

 Anthropology
Group
IMPORTANCE OF OB
 It builds better relationship by achieving
people’s, organizational, and social objectives.

 It covers a wide array of human resource like


behavior, training and development, change
management, leadership, teams etc.

 It brings coordination which is the essence of


management.

 It improves goodwill of the organization.


 It helps to achieve objectives quickly.

 It makes optimum utilization of resources.

 It facilitates motivation.

 It leads to higher efficiency.

 It improves relations in the organization.

 It is multidisciplinary, in the sense that applies


different techniques, methods, and theories to
evaluate the performances
ROLES IN AN ORGANIZATION
 Mintzberg’s Managerial Roles:
Role Sub Division Descriptions

•Figurehead •Symbolic head; required to


perform a number of routine
duties of a legal or social
nature

Interpersonal •Leader •Responsible for the


motivation and direction of
employees

•Liaison •Maintains a network of


outside contacts who provide
favors and information
•Monitor •Receives a wide variety of
information; servers as nerve
center of internal and external
information of the organization

•Disseminator •Transmits information


received from outsider or from
Informational other employees to member of
the organization

•Spokesperson •Transmits information to


outsiders on organization's
plan, policies, actions and
results; servers an expert on
organization’s industry
Decisional •Entrepreneur •Searches organizations and its
environment for opportunities
and initiates projects to bring
about change

•Disturbance •Responsible for corrective


handler actions when organization faces
important, unexpected
disturbances

•Resources •Makes or approves significant


allocator organizational decisions

•Negotiator •Responsible for representing the


organization at major
negotiations
MANAGERIAL SKILLS ARE PERFORMED
IN AN ORGANIZATIONS
Skills Descriptions

Technical Skill Technical skills are encompasses to apply


specialized knowledge or expertise.

Human Skill
The ability to work with, understand,
and motivate other people, both
individually and in groups.

Conceptual Skill The mental ability to analyze and


diagnose complex situations
OB MODEL

 A model is an abstract reality, a simplified


representation of some real-world phenomenon.

 It proposes three types of variables-Inputs,


Processes and Outputs) at three level analysis-
Individual, Group and Organizational.
OB MODEL

 Inputs– Inputs are the variables like personality,


group structure, and organizational culture that
lead to process.

 Process– Processes are action that individuals.


Groups, and organizations engage in as a result
of inputs and that lead to certain outcomes.

 Outcomes– outcomes are the key variables that


you want to explain or predict, that are affected
by some other variables.
Inputs Processes Outputs

Individual Level— Individual Level—


Individual Level—
Emotions & Moods Attitude & Stress
Diversity
Motivation Task Performance
Personality
Perceptions Citizenship Behavior
values
Decision Making Withdrawal behavior

Group Level—
Group Level— Group Level—
Communication
Group structure Group Cohesion
Leadership
Group role Group functioning
Power & Policies
Team Responsibility
Conflict and Negotiation

Organizational Level Organizational Level Organizational Level


Structure HRM Productivity
Culture Change Practices Survival
EMERGING ISSUES IN OB
 Improving people’s skill

 Improving Quality and Productivity

 Total Quality Management

 Managing Workforce Diversity

 Responding to Globalization

 Empowering People
EMERGING ISSUES IN OB

 Coping with Temporariness

 Stimulating Innovation and Change

 Emergence of E-Organization & E-commerce

 Improving Ethical Behavior

 Improving Customer Service Helping


Employees Balance Work-Life Conflicts

 Flattening World

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