Podcast Creative Toolkit EMEA

MuleSoft Delivery Best

Practices
Best Practices for driving Customer
Success
Sep 2023
Speaker Shenoy
Mahesh Slide
Global Lead for MuleSoft Partner Delivery Success

[email protected]
Forward Looking Statement
This presentation contains forward-looking statements about, among other things, trend analyses and future events, future financial performance, anticipated growth, industry
prospects, environmental, social and governance goals, and the anticipated benefits of acquired companies. The achievement or success of the matters covered by such
forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, Salesforce’s
results could differ materially from the results expressed or implied by these forward-looking statements. The risks and uncertainties referred to above include those factors
discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including, but not limited to: impact of, and actions we may take in
response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market volatility; our ability to maintain security levels and service
performance meeting the expectations of our customers, and the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate
performance degradation and security breaches; the expenses associated with our data centers and third-party infrastructure providers; our ability to secure additional data
center capacity; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations, including those
related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export
controls; current and potential litigation involving us or our industry, including litigation involving acquired entities such as Tableau Software, Inc. and Slack Technologies, Inc.,
and the resolution or settlement thereof; regulatory developments and regulatory investigations involving us or affecting our industry; our ability to successfully introduce new
services and product features, including any efforts to expand our services; the success of our strategy of acquiring or making investments in complementary businesses, joint
ventures, services, technologies and intellectual property rights; our ability to complete, on a timely basis or at all, announced transactions; our ability to realize the benefits
from acquisitions, strategic partnerships, joint ventures and investments, including our July 2021 acquisition of Slack Technologies, Inc., and successfully integrate acquired
businesses and technologies; our ability to compete in the markets in which we participate; the success of our business strategy and our plan to build our business, including
our strategy to be a leading provider of enterprise cloud computing applications and platforms; our ability to execute our business plans; our ability to continue to grow
unearned revenue and remaining performance obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles;
our ability to limit customer attrition and costs related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure
resulting from significant growth in our customer base and operations, including as a result of acquisitions; our ability to preserve our workplace culture, including as a result of
our decisions regarding our current and future office environments or work-from-home policies; our dependency on the development and maintenance of the infrastructure of
the Internet; our real estate and office facilities strategy and related costs and uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the
variability in our results arising from the accounting for term license revenue products; the performance and fair value of our investments in complementary businesses through
our strategic investment portfolio; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that may
affect the publicly traded companies within our strategic investment portfolio; our ability to protect our intellectual property rights; our ability to develop our brands; the impact
of foreign currency exchange rate and interest rate fluctuations on our results; the valuation of our deferred tax assets and the release of related valuation allowances; the
potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability to estimate our tax
rate; uncertainties regarding our tax obligations in connection with potential jurisdictional transfers of intellectual property, including the tax rate, the timing of the transfer and
the value of such transferred intellectual property; uncertainties regarding the effect of general economic and market conditions; the impact of geopolitical events; uncertainties
Agenda
MuleSoft Delivery Best Practices

Do you have necessary resources & assets ?

Do you have the necessary skills and capabilities ?

Do you follow the right approach ?

Q&A

This session is getting recorded and will be

published on Salesforce Partner Community &
Slack Channel

Please share your feedback when you leave

Do you have necessary
resources & assets ?
Partner Pocket Guide

https://sfdc.co/mulesoftpocketguide

6
MuleSoft Partner Success Slack Channel

This Slack Channel supports Partners with their

MuleSoft technical enablement as well as
“crowdsources” technical assistance for
implementations! https://sfdc.co/mulesoftslackform

We recommend Practice Leaders,

Technical Leaders from your company to
join this channel

We invite the community influencers,

Delivery Champions, Mentors and
Ambassadors to this channel and
contribute!

7
Office Hours
This office hour is for Salesforce Partners who Recurring every two weeks in AMER/EMEA and
are interested to receive updates on MuleSoft APAC/India friendly schedule
Products and IP, and ask questions related to
MuleSoft Products, Delivery Approach, Partner Schedule and Registration Link is published in
Resources and Enablement. Partner Learning Camp Event Calendar
https://partnerlearningcamp.salesforce.com/s/events
Office hours will broadly follow this agenda:

. Updates on MuleSoft

. Announcements

. Opportunity for Partners to ask product and

delivery related questions

8
Partner Community & Partner Learning Camp
We have tools to enable you at every step of the way!
What is Partner Community:
● A portal built and maintained specifically for Salesforce Partners.
● This is where Partners manage their business, learn best practices, and engage with Salesforce employees in a secure
environment.
● Partner Community is full of resources for learning how to make the most of your partnership with Salesforce.
● The Learn tab (login required) is your entrance to Partner Learning Camp, information on the Salesforce Partner
Program and more!

How to Access Partner Community:

● To join the Salesforce Partner Community, you need a Salesforce account.
● Partner Community uses Trailblazer.me for logging in.
● For Partners accessing the Partner Community, use your Trailblazer.me login credentials for your Salesforce Partner
Company. 9
● Link to Salesforce Home Page
● Link to Partner Community Home Page
Technical assets via Anypoint Exchange

APIs

Connectors

Templates

Accelerators for Salesforce

Industry Accelerators

10
 Integrate faster with MuleSo Accelerators
Pre-built technical assets & blueprints to accelerate key use cases

APIs Implementation
templates

Reference Additional
architectures tech assets

Included with MuleSoft Subscription

Asset types
Assets available on Anypoint Exchange

Accelerators API-led, end-to-end processes

Value of connectivity

Templates Common business workflows

assets

Connectivity to application,
Connectors source of data or device

API API specifications

Breadth of connectivity assets

Our Industry-Leading Accelerators

Financial Services Retail & Consumer Goods Healthcare & Life Sciences

Execute on customer 360 Enable seamless and Deliver connected patient

initiatives faster in banking, personalized shopping experiences and efficient
insurance, and WAM experiences product delivery

Manufacturing SAP Commerce & Service

Cloud
Manufacture smarter with a Unlock SAP to power your
single view of your customer business Power up shopping and
service experiences
NEW UPDATED

Our Portfolio of Industry-

leading Accelerators

Financial Healthcare & Retail &

Consumer Manufacturing
Services Life Sciences
Goods
UPDATED NEW NEW NEW

Service Commerce SAP Work.com

APIs

Integration Templates Lightning Web Components

Reference Architectures Common Services

Catalyst Knowledge Hub
Over 250 resources (and growing) to help you build better and faster

Dynamic collection of assets

The Knowledge Hub is a repository of hundreds
of outcome-driven methodology guides, assets
and best practices that our Professional
Services Delivery teams have developed in the
field with customers, to help them drive their
business transformation and avoid common
pitfalls.

How to get started

Start your journey going through this 20-minute
trailmix.

Log into Knowledge Hub using your Anypoint

credentials and familiarize yourself with the
playbooks and assets.

15
Do you have the necessary
skills and capabilities ?
Implementation Personas
Integration and Automation

DEVELOPER ARCHITECT OPERATIONS AUTOMATION

You turn business
You make project-level design You are an IT professional, You are an IT professional
requirements into code,
decisions and are the bridge focusing on deploying, focusing on developing
conduct unit testing, as well
between solutions or managing, capacity planning, hyperautomation solutions
as deploy, monitor, and
enterprise architect managers monitoring, and/or across the Salesforce and
troubleshoot integrations and
and developers. You care troubleshooting integrations, MuleSoft products
APIs. You write software to
about architectural APIs, or both. You care about
solve problems and want to
repeatability and ensure new automating and streamlining
be empowered to go fast and
projects are delivered the integration and
get stuff done easily.
according to standards. deployment processes.
MuleSoft Developer - Technical Learning Journey MCD Level 1 = 40-60 hrs
MCD Level 2 = 72 hrs
Other Courses = 70 hrs

MuleSoft Partner Pocket Guide

START
HERE
Recommended trainings for
ILT: DataWeave - 16 hours L2 certification.
MCD L1 Self Learning -
40 hours

Recommended learning
and certification. ILT: PRD - 24 hours

ILT: PRI - 32 hours

MuleSoft Associate - 12
hours

Architect Journey

Catalyst Specialist - 15 Hours

Recommended Trailhead Courses

MuleSoft Composer - 4 hours MuleSoft RPA - 2.5 hours MuleSoft Catalyst - 1 hour

Recommended Technical / Product Courses

ILT: UAPIM - 24 hours ILT: RTF - 16 hours ILT: CH2.0- 16 hours

Learning Content Credentials Hands-On

Learning Available Blue Text
Legend Technical/Product Non-Technical/Business Third Party Learning Tracks
Planned Grey Text
MuleSoft Architect- Technical Learning Journey MS Platform Architect = 40 hrs
MS Integration Architect = 80 hrs

MuleSoft Partner Pocket Guide

START
HERE

MCD L1 Self Learning - MCIA ILT training - 40

40 hours hours

MuleSoft Associate -
12 hours Catalyst Specialist - 15 Hours

MCPA ILT Sessions ILT: PRD - 24 hours

Recommended (24 hrs)
Certification ILT: PRI - 32 hours

Salesforce Associate
Curriculum - 20 hrs

Learning Content Credentials Hands-On

Learning Available Blue Text
Legend Technical/Product Non-Technical/Business Third Party Learning Tracks
Planned Grey Text
 MuleSoft Associate = 12 hrs
MuleSo Operations - Technical Learning Journey Operations ILT = 56 hrs
Other Courses = 10 hrs
MCD Level1 = 40 hrs
PRD / PRI = 56 hrs
MuleSoft Partner Pocket Guide

START
HERE
MCD L1 Self Learning - 40 hours
MuleSoft Associate - 12
hours
Mandatory Operations Courses

ILT: UAPIM - 24 hours

ILT: RTF - 16 hours ILT: PRD - 24 hours ILT: PRI - 32 hours

ILT: CH2.0- 16 hours

Recommended Trailhead Courses

MuleSoft Composer - 4 hours MuleSoft RPA - 2.5 hours

MuleSoft Catalyst - 1 hour

Learning Content Credentials Hands-On

Learning Available Blue Text
Legend Technical/Product Non-Technical/Business Third Party Learning Tracks
Planned Grey Text
MuleSoft Automation - Technical Learning Journey Hyperautomation Specialist= 90 hrs

MuleSoft Partner Pocket Guide

START
HERE

Hyperautomation Specialist Hyperautomation

*Recommended learning’s and Trailmix - 40 hours Specialist Training -
certifications 40 hours

MuleSoft RPA
Trailmix - 10 hours
Getting Started with
Anypoint Platform MuleSoft Composer
Training - 16 hours Trailmix - 4 hours

Salesforce Flow Builder

Trailmix - 12 hours

Process Automation
Curriculum - 9 hours

Learning Content Credentials Hands-On

Learning Available Blue Text
Legend Technical/Product Non-Technical/Business Third Party Learning Tracks
Planned Grey Text
Do you follow the right
approach ?
Aligning with MuleSoft Approach

Platform + MuleSoft IP 1 of 10 projects fail during delivery

Prepare for viral adoption Sales & Sales Message Alignment

Outcome Outcome
Based Based
Selling Delivery
(OBS) (OBD)
MuleSoft Catalyst is our unique
approach which enables our
customers to achieve their
outcomes while avoiding common
pitfalls

24
What is MuleSoft Catalyst?

MuleSoft Catalyst brings together our outcomes-driven

methodology, assets, and services to help drive our
customer’s business transformation

Methodology Assets Services

A step-by-step Customer-validated Tailored services led by

approach to guide assets to accelerate MuleSoft and
implementation delivery our partners

25
Based on our experience with >2000 customers
Financial Services and Insurance Retail and Consumer Goods High Tech

Healthcare Education and Public Sector Manufacturing

26
Measurable benefits from Catalyst - examples
Benefit Customer Examples
2.5x increase in integration
1 Faster development speed development speed, from 2.5
months to 4 weeks

30% reduction in integration

2 Reduced maintenance costs maintenance costs. Top 10 global
bank
Platform
Value >290K transactions processed daily
3 Improved scalability & stability on customer mobile app

IT projects delivered 4x quicker

4 Quicker time to market with MuleSoft

36% increase in sales conversion with

5 More innovation in-store digital app
Business
Value
New business initiatives launched
6 Greater agility 3-4x faster, from months to days

27
Catalyst is centered around 3 core pillars

The results customers want

Business to achieve (decrease develop
outcomes time, launch new mobile
app)

How will you use the What is needed from an

technology to get the results? organisation to reach the
E.g. architecture, quick wins results? E.g. training,
support
Customer success
Technology Organization
delivery enablement

28
6 paths to focus on
Plan for success Establish the foundation Build to scale Measure impact

Business
outcomes Business outcomes path

Anypoint Platform path

Technology
delivery

Projects path

Center for Enablement “C4E” path

Org Internal support path

enablement

Training path

29
Catalyst Methodology Playbook
example

Anypoint Platform Playbook Playbook

Plan for success Establish the foundation Build to scale Measure impact Phase
Design Anypoint Platform
Define Anypoint Platform Scale and Refine Measure the impact of
Vision and Roadmap
Architecture and
Implementation Plan
Implement Anypoint Platform
Anypoint Platform Anypoint Platform Activities
● Define the Vision for ● Establish Anypoint ● Install Anypoint Platform ● Gather Feedback from ● Measure Anypoint
Anypoint Platform platform Architecture ● Install and Setup Common Project Teams platform KPIs
○ Alignment with strategic ● Define Common Services Services ● Review and Modify ● Develop Anypoint Platform
goals ● Establish DevOps ● Execute Anypoint Platform Anypoint Platform KPI’s Improvement
○ Architectural Principles Approach Test Plan ● Plan for Demand of Recommendations
and Standards ● Define API/Integration ● Transfer Ownership to Current and Future
○ Stakeholder questions Lifecycle Management and Operations/Support Team Projects
and concerns Governance Processes ● Set up CI/CD pipelines ● Review and Update
● Validate Vision with
Relevant Enterprise
● Define the Anypoint
Platform Operational
Anypoint Platform
Architecture Steps
Architecture and Model ● Refine the Anypoint
Operations Stakeholders ● Validate Compliance of Platform
● Define key Anypoint Architecture ● Refine CI/CD Pipelines
platform Roadmap and ● Build Anypoint Platform, ● Upgrade Anypoint
Map to Overall Success implementation plan to Platform, as Applicable
Plan support key milestones
● Establish Anypoint ● Develop the Anypoint
platform KPI’s and Platform Test Plan
Measurement Plan
● Develop the Anypoint
Platform Upgrade Plan
● Develop the Anypoint
Platform DR Plan

30
Catalyst is the way to drive value
Changing the operating model
and interaction between IT
and business

● Land w/ expansion
plan
● Accelerated growth
...Helping in adopting API led
Why should we align ● Low delivery risk
connectivity as the way we
to Catalyst ● No rework needed
design and build... ● Happier customer
● Faster delivery team
scaling

...Leaving behind skills,

artifacts, frameworks and
guidelines to enable self
service and sustainable growth

31
 Business Outcomes Definition
Example A:
Example B:
$100M increase in revenue from
A business outcome is $12M costs savings from
Description an improved customer experience
comprised of 4 parts: increased IT efficiency from a
using an in-store digital
legacy modernization initiative
application

Improved customer experience Increased operational efficiency

Objective The business objective/goal
(customer acquisition) (IT)

A business initiative that is In-store digital customer journey

Initiative Legacy modernization
funded and has a team in place app

Retire legacy/duplicate ERP

Technical use case(s) that
Technology use case(s) SAP API, SFDC API, etc. system by routing data to new
support the business initiative
ERP system via system APIs

The value or impact to the ~$100M (36% increase in sales

Value $12M cost savings
business conversion ratio)

MuleSoft’s & Partners ● Was able to launch app 3 months ● Reusable assets created
The Platform Benefits & Partner
earlier (e.g., speed of project ● Lower TCO with MuleSoft
unique impact Services that will help drive the
delivery) = $25M in revenue (software & hardware) = $5M in
Business Outcome
● Reusable assets created savings over 3 years
32
Traditional Center of Excellence (CoE):
Not Fit For Purpose

Consumer Old Model

Delivery bottleneck
Center of Excellence

Inefficient

Platform Develop Operate Stifles innovation

33
A New Delivery Model is Required:
Center for Enablement (C4E)

Consumer
C4E Mission

Delivery
Design and build productized APIs

Develop Operate Decentralize efforts

Promote reuse through an API

ecosystem
Center for Enablement 3
4
Creates a producer/consumer
relationship
Platform Enablement
Key C4E components

Platform Enablement

Platform Architecture API Strategy

• Deployment models • Vision & objectives
• Reference architecture Platform • IT strategy alignment
API Strategy
• Security architecture Architecture • KPIs and value reporting
• Automation and tooling • Program Governance

Deployment & Management API Best Practice

• Platform build & configuration Deployment • API service governance
API Best
• Monitoring and ops management & C4E Practice • Self service enablement assets
• Capacity and performance planning Management • Training and certification
• Upgrades and patching • Evangelism – comms & events

Support Delivery Acceleration

Support Delivery
• App support guidance • Reusable central assets and code
Acceleration
• Platform support • SME consultancy
• MuleSoft support escalations • On-boarding process
• Product enhancement process • Facilitate and enable consumer delivery

35
 A few important assets as examples
1. Mule Development Standards
2. Domain Driven Design for API-Led Connectivity
3. API Versioning Recommendations
4. Code Review Checklist
5. Create Solution Architecture Document
6. Solution Design Template
7. Sample Solution Architecture Document - Beacon Health
8. CI/CD 10 commandments / best practices
9. KPIs for Catalyst
10. Determine C4E Roles and Staffing
Q&A
Certification Paths
 NOW AVAILABLE

MuleSoft Certified Developer - Level 1

A MuleSoft Certified Developer – Level 1 should be able to successfully turn business
requirements into code, conduct unit testing, as well as deploy, monitor, and troubleshoot Who is
it for?
integrations and APIs

Learning path:
● Developers
MuleSoft ● Architects
2 Certified ● Technical Project Managers
1 3 Developer
Level 1

Anypoint Practice exam

Certification
Platform
Development
Fundamentals
(Self Paced) MuleSoft Certified
Developer - Level 1
 NOW AVAILABLE

MuleSoft Certified Developer - Level 2

A MuleSoft Certified Developer – Level 2 should be able to independently work on production-ready Mule
applications – applications that are ready to be used in a DevOps environment in professional software Who is
development projects and address and balance critical non-functional requirements including monitoring, it for?
performance, maintainability, reliability, and security

Learning path:
● Developers
MuleSoft ● Senior Developers
2 Certified ● Architects
1 Developer
3 Level 2
Prerequisites: MuleSoft Certified
Practice exam Developer – Level 1 certification
Production-Ready
Development Certification
Practices
(Training)
&
Production-Ready MuleSoft Certified
Developer - Level 2
Integrations
(Training)
 NOW AVAILABLE

MuleSoft Certified Catalyst Specialist

A MuleSoft Certified Catalyst Specialist should be able to apply key concepts of the Catalyst
methodology when performing business outcome identification, engagement planning, and Who is
it for?
developing composable architecture solutions.

Learning path:
● Architects
MuleSoft ● Developers
2 Certified ● Technical Project Managers
1 3 Catalyst
● Integration Product Owners
Specialist
● IT professionals
Delivering Practice exam ● IT operations
Certification
Successful
Business
Outcomes with
Catalyst MuleSoft Catalyst
(Self Paced) Specialist
 NOW AVAILABLE

MuleSoft Hyperautomation Specialist

A MuleSoft Certified Hyperautomation Specialist should be able to develop hyperautomation
solutions across the Salesforce and MuleSoft products. Who is
it for?

Learning path:
● Developers
MuleSoft ● Architects
2 Hyperautom
● Technical Project Managers
1 3 ation
Specialist

Hyperautomation Practice Exam

Certification
Specialist
Trailmix
(Self Paced)
—-----------------------
Hyperautomation MuleSoft Certified
Hyperautomation Specialist
Specialist
(Training)
NOW AVAILABLE

MuleSoft Certified Integration Architect - Level 1

A MuleSoft Certified Integration Architect should be able to drive and be responsible for an
organization’s Anypoint Platform implementation and the technical quality, governance Who is
it for?
(ensuring compliance), and operationalization of the integration solutions.

Learning path:
● Architects
MuleSoft Certified ● Senior Developers
Integration
2
1 3
Architect Level 1

Anypoint Practice exam

Certification
Platform
Architecture:
Integration
Solutions MuleSoft Certified
(Training) Integration Architect - Level 1
NOW AVAILABLE

MuleSoft Certified Platform Architect - Level 1

A MuleSoft Certified Platform Architect should be able to define and be responsible for an
organization’s Anypoint Platform strategy and direct the emergence of an effective Who is
it for?
application network out of individual integration solutions following API-led connectivity
across an organization using Anypoint Platform

Learning path:
● Architects
MuleSoft Certified ● Enterprise Architects
Platform Architect
2
1 3
Level 1

Anypoint Practice exam

Certification
Platform
Architecture:
Application
Networks MuleSoft Certified
(Training) Platform Architect - Level 1
 NOW AVAILABLE

MuleSoft Certified Integration Associate

A MuleSoft Certified Integration Associate credential holder should be able to work as an
informed member of a MuleSoft project team, with knowledge of core integration and API-led Who is
it for?
connectivity terminology and concepts.

Learning path:
● Architects
MuleSoft ● Developers
2 Certified ● Technical Project Managers
1 3 Integration
● Integration Product Owners
Assocuate
● IT professionals
Prepare for Your Practice exam ● IT operations
Certification
MuleSoft
Certified
Integration
Associate MuleSoft Certified
Credential Integration Associate
(Self Paced)
Links
MuleSoft Certified Developer - Level 1

● Anypoint Platform Development Fundamentals (Self Paced, Free): [

https://training.mulesoft.com/course/development-fundamentals-mule4-bootcamp]
● MCD - Level 1/ Development Fundamentals DIY Exercises & Practice Exam (Exam Prep)
[https://training.mulesoft.com/course/development-fundamentals-mule4/quiz-diy]
● MuleSoft Certified Developer - L1 Certification Exam
[https://training.mulesoft.com/certification/developer-mule4-level1]

MuleSoft Certified Developer - Level 2

● Anypoint Platform Development: Production-Ready Integrations

[https://trailheadacademy.salesforce.com/classes/DEX670-mulesoft-production-ready-integrations]
● Anypoint Platform Development: Production-Ready Development Practices
[https://trailheadacademy.salesforce.com/classes/DEX660-mulesoft-production-ready-development-practices]
● MuleSoft Certified Developer - Level 2 Practice Exam
[https://training.mulesoft.com/certification/developer-mule4-level2/practice-exam]
● MuleSoft Certified Developer - Level 2 Certification Exam
[https://training.mulesoft.com/certification/developer-mule4-level2]
●
MuleSoft Certified Catalyst Specialist

● Delivering Successful Business Outcomes with Catalyst [https://training.mulesoft.com/course/catalyst]

● MuleSoft Certified Catalyst Specialist Practice Exam
[https://training.mulesoft.com/certification/catalyst-specialist/practice-exam]
● MuleSoft Certified Catalyst Specialist Exam [https://training.mulesoft.com/certification/catalyst-specialist]
Links
MuleSoft Hyperautomation Specialist

● Hyperautomation Specialist Trailmix

[https://trailhead.salesforce.com/users/mulesoft-trailhead/trailmixes/certified-hyperautomation-specialist-credential]
● Hyperautomation Specialist Training
[https://trailheadacademy.salesforce.com/classes/adx350-build-salesforce-hyperautomation-solutions-with-mulesoft]
● Practice Exam [https://training.mulesoft.com/certification/hyperautomation-specialist/practice-exam]
● Certified MuleSoft Hyperautomation Specialist [https://training.mulesoft.com/certification/hyperautomation-specialist]
MuleSoft Certified Integration Architect - Level 1

● Anypoint Platform Architecture: Integration Solutions: [

https://trailheadacademy.salesforce.com/classes/ARC730-mulesoft-architecture-integration-solutions]
● MuleSoft Certified Integration Architect - Level 1 Practice Exam
[https://training.mulesoft.com/certification/architect-integration-level1/practice-exam]
● MuleSoft Certified Integration Architect - Level 1
[https://training.mulesoft.com/certification/architect-integration-level1]

MuleSoft Certified Platform Architect - Level 1

● Anypoint Platform Architecture: Application Networks

[https://trailheadacademy.salesforce.com/classes/ARC720-mulesoft-architecture-application-networks]
● MuleSoft Certified Platform Architect - Level 1 Practice Exam
[https://training.mulesoft.com/certification/architect-platform-level1/practice-exam]
● MuleSoft Certified Platform Architect - Level 1 Exam
[https://training.mulesoft.com/certification/architect-platform-level1]
Links
MuleSoft Certified Integration Associate

● Prepare for Your MuleSoft Certified Integration Associate Credential:

[https://trailhead.salesforce.com/users/mulesoft-trailhead/trailmixes/mulesoft-certified-integration-associate-credential]
● MuleSoft Certified Integration Associate Practice Exam
[https://training.mulesoft.com/certification/associate-integration/practice-exam]
● MuleSoft Certified Integration Associate [https://training.mulesoft.com/certification/associate-integration]