Sivanandu Pula

Associate Software Engineer

Email:- [email protected]
PhoneNo:- +91- 8247377952

 Skilled Software professional with 5+ years of experience, looking for a position in areas of
Product Support Technologies, Version Control, Configuration Management, Build &
Release management.
 Perform routine maintenance tasks, such as applying patches and updates.
 Expertise in creating DevOps strategy in a various distribution of Linux &windows alongside
using DevOps tools like GIT, Bitbucket, Git Lab, Maven, Jenkins, Ansible, Docker,
Jira,Freshdesk, Clickup, Servicenow in cloud environments.
 My major focus was on Designing, Building, Deploying, Automating and Releasing of code
includes Amazon Web Services (AWS) in DevOps Culture through Continuous Integration
(CI)&Continuous Deployment/Delivery (CD)asaniterative process and
 Experienced in creating, configuring and maintaining Infrastructure on AWS Cloud services
including EC2, IAM, VPC, S3, Auto scaling, ELB, Route 53, RDS, Cloud Watch, SES,SNS,
Textract, Code commit and EKS.
 Provide end-user support through various channels, including phone, email, and in-
person.
 Experience with Cloud automation technologies such as Terraform for building, changing, and
manage existing and cloud infrastructure as well as custom in-house solutions.
 Hands-on experience with databases like MySQL, MongoDB, Redshift and Redis.
 Experienced in Automating, building and deploying of Java, PHP & Nodejs applications on to
different environments such as Dev, QA, Staging and Prod.
 Experience in scripting languages including Groovy, YAML and Shell.

Operating Systems : RHEL, Cent OS, Ubuntu and Windows.

AWS (Cloud Technology) : EC2, VPC, S3, IAM, SES, SNS, Cloud Watch, EB, EFS,
SQS, Elastic Load Balancer, Auto Scaling, RDS, Dynamo
DB, AWS CLI, Cloud Trail, Cloud Front, Route53, Glacier,
Redshift.

DevOps Tools : GIT, Docker, Ansible, Jenkins, Maven, Cloud Watch. Jira,
Confluence, Servicenow, Nagios, Kubernetes ,Ansible
tower, Mysql, Mongodb, Redis,Prometheus,Grafana.

Linux : Cron job, Enhanced user security with Sudo privileges,

Back up & restore (tar and gzip), Shell Scripting,User
creation, Deploy automation, patching automation,
rebooting automation.

Servers : Web Server-Tomcat, Application server-Jboss.

Languages : JSON & Shell Scripting (BASH)
Ticketing Tool : Jira, Service Now, Freshdesk
EXPERIENCE:

 Working as a Associate Application support Enginner In Sigma Infosolution Limited from June 2021 to
Aug 2024.
 Working as a Desktop support Engineer in Quess Corp Limited from 2019 to 2021 May.

Technical skills on DevOps, AWS and Linux:-

 Having good hands-on experience in working with GIT, GITHUB, and JIRA, Confluence.
 Checking the production portals for every 30 mins during my shift.
 Monitor task execution and flag task errors to stakeholders with OS error logs.
 Used Git extensively in every project to store all kinds of code.
 Good understanding of Git stages like workspace, stage/index, local repository, and central
repository also cleaning git repository.
 Well versed in using Git commands like git pull, git push, git fetch, git clone, git add, git commit, git
log, git branch, git merge, switching branches and other git commands.
 Aware of some advanced concepts like Ignoring git file, Git stash, git rebase, git bisect, git squash
and git cherry-pick.
 Having a good understanding between git reset and git revert concepts.
 Setting up and Working with Ansible.
 Hands on experience in writing Playbooks.
 Having good experience in YAML.
 Working experience in using Ansible Ad-Hoc commands, Modules.
 Hands on experience in working with Roles in Ansible.
 Installed and configured build tools Maven.
 Having complete hands-on experience in working with Jenkins like establishing complete Jenkins
CI- CD pipeline, managing & assigning roles, certain privileges with respect to user accounts,
working with slaves, restrict labels in slaves, upstream projects and downstream projects.
 Good understanding of docker, its components and docker workflow.
 Having good knowledge in Docker concepts like OS level virtualization and Union file system, layered
file system which docker follows.
 Having good hands on experience in pulling docker images& creating from docker file.
 Well experienced in working with docker volumes and sharing volumes among containers and
between container and host.
 Well-aware of Installation and Configuration of Ansible.
 Having good knowledge in dealing with inventory file and host patterns, Idempotency
concepts, modules, and writing Playbooks experienced in YAML.
 Good understanding of Ansible Roles by including all sections inside ansible-playbook.
 Good understanding of Maven architecture and Maven’s main configuration file POM.XML and Multi
Module projects to avoid manual builds.
 Aware of Installation of Kubernetes architecture.
 Having Very good hands on experience in EC2, S3, IAM, VPC, SES, SNS, Cloud Watch, Cloud Trail,
Elastic Load Balancer, Auto Scaling, EFS, RDS, Cloud Front, VPC Flow logs, Cloud Trail, and
Route53.
 Extensively used CloudWatch, New Relic monitoring service, aware of default and detailed
monitoring.
 Well versed with respect to EC2s like Launching Windows and Linux machines and all five types of
EBS (Elastic Block Store volumes.
 Launched all three kinds of load balancers and attached to web servers and extensively
Having good knowledge in creating snapshots and AMIs, volumes and snapshots, attaching and
detaching volumes, and created own AMIs for replication of the same environment in same/different
availability zones as well as regions.
 Good understanding of concepts like scale-out, scale-in, scale-up and change termination protection
to protect EC2s from accidental deletion.
 Installing and configuring LAMP (Apache/Tomcat/MySQL/PHP), Reverse-proxy
servers(Nginx).
 Having complete hands on experience in S3 bucket to provide durability and security.
 Good awareness in ACLs (access control lists), Bucket policies, and Transfer acceleration.
 Good understanding of different storage classes/tiers and effectively used life cycle management.
 Enabled Versioning, CORS (Cross Origin Resource Sharing), CRR (cross region replication), and static
website hosting instead of going always with EC2s, load balancers and auto scaling.
 Well versed in managing IAM service to administer AWS resources effectively.
 Hands on experience in IAM roles to access AWS resources without credentials & enabling MFA
(multi factor authentication).
 Configuring and maintaining Amazon Web Services which include services like EC-2, VPC,
IAM, Auto Scaling, ELB, S3, Cloud watch.
 Setup Linux OS from cloud as per the requirement and managing system permissions for users and
groups, setting passwords.
 Good understanding of booting procedure, and special permissions to files and directories.
 Enhanced user security with sudo privileges, back up & restore (tar and gzip), Deploy automation.
 Having complete hands on experience in basic Linux commands.

Project # 4:
Client: Forwardline (Britecap), FCC, LIFTFUND
Period: June 2021 to Aug 2024
Technology Stack: Nagios, Freshdesk, Postman, Clickup, Jira, Json, Csv, ETL, Confluence, Terraform,
Grafana, AWS, Jenkins, Docker.

Responsibilities:

 Monitoring of Grafana Dashboards for all Regions and Availability Zones.

 Monitoring of Nagios Dashboards for all Regions and Availability Zones.
 Debugging Production for any issues and resolving issues and ensure high availability.
 Works closely with development teams to understand system architecture, requirements, and
constraints to facilitate effective communication between development and operations teams.
 Whenever issues arise, we respond to incidents and diagnose problems, and work to resolve them
quickly and participate in on-call rotations bringing up developers and operations teams to ensure
continuous system availability.
 Monitoring and checking the alerts Like Third party Fail, Error while ping (Postgres ),Unknown setting
in tenant, AWS Cloud watch alarm (RabbitMQ), Runtime error.
 Invalid memory address or nil pointer reference, Failed To Invoke Tark, Connection Error in D-Graph,
Error during Graph keepalive ping, Failed to create new entity, Verification Association Error, Failed to
generate schedule, Found Unknown Response Code" Alert, Error in Verification-engine service for the
tenants Flagging and following alerts to respective stakeholders.
 Monitoring ETL Counts Difference. Flag to Stakeholders
 Monitoring Nagios alerts & Flag to DevOps team.
 Resolving customer cases and Responsibility to maintain zero downtime.
 Change request implementation and obtaining latest information from Production servers based on
developer’s request.
 Execution of Dev requests, on production servers with proper backout plans.
 Resolving the customer escalations if any, within short span.
 Making configuration changes in the yaml files and pushing files to GitHub repo and merges Pull
 Requests.
 Writing Docker files and building images with latest tags to Run and deploy containers for Change
implementation.
 Provision infra as a code using Terraform private registry modules.
 Maintaining good communication with developer teams, and implementing their requests on
production servers holding them on Webex.

Project # 3:
Client: Microf, Refresh, Fishier
Period: June 2021 to Aug 2024.
Technology Stack: MytSql, GIT, GIT Hub, SFTP, Nagios, Freshdesk, Postman, Clickup, Jira, Terraform, AWS,
Jenkins, Docker.

Responsibilities:

Involving in whole process of Production System Operation including system maintenance, monitoring,
automation, backend operation, ensuring high availability, regular application release, application related
troubleshooting and collaborate with functional, technical team members to develop deployment strategies
for existing and new types of services

 Migrated all the object storage to S3 Buckets and Created IAM role with S3 full access and attached
to EC2s to access data without credentials.
 Mounted EFS (Elastic File System) with EC2s to have one common storage.
 Launched DB servers in Private SNs and provided internet through NAT server in a secured manner.
 Opened MYSQL port in database servers to all the public subnets.
 Launched Bastion/Jump server in Public SNs to have ssh connection into the DB servers which are
present in private subnets.
 Installed and configured GIT and GitHub in the organization, Well versed in managing SCM
repositories like Git, GitHub.
 Monitoring Sigma or Lendfoundry website down email notification.
 Capture and collate OS LOS errors for each active client and store it in shared sheet
 Generate and send Refresh Task Summary to client
 Validate payments for ADC.
 Installed and configured Jenkins in both windows and Linux machines.
 Installed and configured java as a pre-requisite to install Jenkins and Integrated many tools with
Jenkins like Git, Maven, JUnit/Selenium, Tomcat webservers.
 Configured build tools like Maven/Ant and Integrated with Jenkins.
 Installed many plug-ins like GitHub, Ant,Maven, check style, JUnit, Deploy to a container, and build
pipeline.
 Create freestyle projects, maven projects and configured upstream projects.
 Configured Scheduled projects by enabling POLL SCMto run projects frequently.
 Established complete pipeline workflow starting from pulling source code from git repository till
deploying end-product into Tomcat server.
 Established complete Jenkins CI-CD pipeline and automated complete workflow of build and
delivery pipeline.

Environments: VPC, EC2, Subnets, Gateways, Route Tables, IAM, S3, Web server, Database Server, SNS,
Route53, Load Balancers, Auto scaling MYSQL, NAT, NACLs, Linux, Git, GitHub, Java, Jenkins, Tomcat server,
Docker, Maven check style, JUnit, deploy to a container& Build pipeline.

Project # 2:
Client: - CCS, Nepolian, Gulbarg
Period: Nov 2021 to Aug 2024
Technology Stack: AWS Cloud & DevOps, SQL, Networking
Responsibilities:
 I used to be managing tasks in both AWS and DevOps.
 Well versed in IAM roles, enabling multifactor authentication, and aware of all password policies.
 Extensively used transfer acceleration in the process of migration of data to S3 bucket.
 Worked with Route53 like purchasing domain names from AWS as well as from other websites.
 Worked with Chef Cookbooks and Chef Recipes to automate infrastructure as a code (IAC).
 Good experience in all kinds of docker instructions in docker file.
 Extensively Worked with Docker images like pulling images from docker hub, creating images from
docker file, also from docker containers.
 Well experienced in creating containers from docker images as well as from our own images.
 Extensively used Cloud Watch monitoring service, monitored many things, and configured cloud
watch alarms to take necessary actions whenever required and to maintain high availability by
reducing downtime.
 Installed and configured GIT and GitHub in the organization, Well versed in managing SCM
repositories like Git, GitHub.
 Review customer responses and close FD tickets once issue is resolved
 Follow-up on Open tickets both Internally and with Client
 Communicate any downtime/outage and co-ordinate until recovery.
 Installed and configured Jenkins in both windows and Linux machines.
 Installed and configured java as a pre-requisite to install Jenkins and Integrated many tools with
Jenkins like Git, Maven, JUnit/Selenium, Tomcat webservers.
 Configured build tools like Maven/Ant and Integrated with Jenkins.
 Installed many plug-ins like GitHub, Ant, check style, JUnit, deploy to a container, and build pipeline.
 Create freestyle projects, maven projects and configured upstream projects.
 Configured Scheduled projects by enabling POLL SCM to run projects frequently.
 Established complete pipeline workflow starting from pulling source code from git repository till
deploying end-product into Tomcat server.
 Established complete Jenkins CI-CD pipeline and automated complete workflow of build and
delivery pipeline.
 Monitoring all the alerts and Infrastructure.
Environments: EC2, Jira, MySql, SFTP, IAM, S3, Route53, Redshift, Linux, Git, Ansible, Docker, Cloud Watch.

Project # 1:
Client: Mintifi, Regonics
Period: Dec 2021 to Aug 2024
Technology Stack: AWS Cloud & DevOps, RDS, Network & Security Engineer
Responsibilities:
 Installed and configured Jenkins in both windows and Linux machines.
 Proficiency in operating systems (e.g., Windows, macOS), software applications, and hardware
components.
 Ability to diagnose and resolve technical issues efficiently.
 Strong verbal and written communication skills for interacting with users and documenting issues.
 A customer-focused approach to support, with an emphasis on providing a positive user experience.
 Accuracy in troubleshooting, documentation, and system configuration.
 Ability to handle a variety of technical issues and adapt to new technologies and tools.
 Installed and configured java as a pre-requisite to install Jenkins and Integrated many tools with
Jenkins like Git, Maven, JUnit/Selenium, Tomcat webservers.
 Configured build tools like Maven/Ant and Integrated with Jenkins.
 Installed many plug-ins like GitHub, Ant,Maven, check style, JUnit, Deploy to a container, and build
pipeline.
 Created VPC from the scratch, defined IP ranges in VPC to have better control over VPC.
 Created Public and Private Subnets for proper segregation of web servers and database servers to
provide high level security.
 Migrated all the object storage to S3 Buckets and Created IAM role with S3 full access and attached
to EC2s to access data without credentials.
 Mounted EFS (Elastic File System) with EC2s to have one common storage.
  B.S.c (Computers) with 73% from YOGI VEMANA UNIVERSITY, KADAPA in 2015.
 Intermediate with 78.8% from AP State Board in 2012.
 SSC with 81.3% from AP State Board in 2010.

Declaration:
I hereby declare that given above information is true and correct to the best of my knowledge.
I understand that if any information given above is found incorrect my candidature is liable to be
rejected.

DATE:
PLACE: (P SIVANANDU)