Estmt Feb 2024
Estmt Feb 2024
MI 8813856985
For information regarding your Truist Simple Business Checking Account Level, please sign in Online or Mobile Banking, visit your local
branch, or call 844-4TRUIST (844-487-8478).
If you are traveling outside of the USA and have concerns about accessing your account while you are traveling, please contact your
Branch Banker or call us at 844-4TRUIST.
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TRUIST SIMPLE BUSINESS CHECKING 8813856985 (continued)
Changes are being made effective February 5, 2023 to the Electronic Funds Transfer Agreement as shown below. Continued use of your
account after the effective date constitutes your acceptance of the changes. If you have any questions about this change, contact your local
Truist branch, your relationship manager, or call 844-4TRUIST (844-487-8478).
6A: PARTIAL AUTHORIZATION FOR CARD TRANSACTIONS: If a Card purchase amount exceeds the current Available balance in the
primary linked checking or savings account when you are making a purchase, you may be able to use your Available balance to pay for a
portion of the total purchase. The transaction will be subject to your card's daily spending limit. We will first try to approve the full
amount of the purchase with the Available balance in your primary account, accounts linked for Overdraft Protection, and, $100
Negative Balance Buffer. If we do not approve the full amount of the purchase, we may approve a portion of the purchase using the
remaining available funds in your linked account. This is called “partial authorization.” The remaining amount of the purchase total would
need to be covered by another form of payment, such as cash or another card. If you are unable/unwilling to provide an additional form
of payment, the partial authorization will be reversed by the merchant. Not all merchants are able to accept partial authorizations or
process transactions using multiple forms of payment.
02/29/24
MI 8813856985
Electronic fund transfers (For Consumer Accounts Only. Commercial Accounts Important information about your Truist Ready Now Credit Line Account
refer to the Commercial Bank Services Agreement.) Once advances are made from your Truist Ready Now Credit Line Account, an
Services such as Bill Payments and Zelle® are subject to the terms and conditions INTEREST CHARGE will automatically be imposed on the account's outstanding
governing those services, which may not provide an error resolution process in all “Average daily balance.” The INTEREST CHARGE is calculated by applying the “Daily
cases. Please refer to the terms and conditions for those services. periodic rate” to the ‘Average daily balance” of your account (including current
transactions) and multiplying this figure by the number of days in the billing cycle. To
In case of errors or questions about your electronic fund transfers, if you think your get the “Average daily balance,” we take the beginning account balance each day, add
statement or receipt is wrong or if you need more information about a transfer on any new advances or debits, and subtract any payments or credits and the last unpaid
the statement or receipt, IMMEDIATELY call 1-844-487-8478 or write to: INTEREST CHARGE. This gives us the daily balance. Then we add all of the daily
Fraud Management balances for the billing cycle and divide the total by the number of days in the billing
P.O. Box 1014 cycle. This gives us the ‘Average daily balance.”
Charlotte, NC 28201
Tell us as soon as you can, if you think your statement or receipt is wrong, or if you Billing Rights Summary
need more information about a transfer listed on the statement or receipt. We In case of errors or questions about your Truist Ready Now Credit Line statement
must hear from you no later than sixty (60) days after we sent the FIRST statement If you think your statement is incorrect, or if you need more information about a Truist
on which the problem or error appeared. Ready Now Credit Line transaction on your statement, please call 1-844-4TRUIST or
• Tell us your name and deposit account number (if any) visit your local Truist branch. To dispute a payment, please write to us on a separate
• Describe the error or transfer you are unsure of, and explain as clearly as you can sheet of paper at the following address:
why you believe it is an error or why you need more information Card and Direct to Consumer Lending
• Tell us the dollar amount of the suspected error PO Box 200
If you tell us orally, we may require that you also send us your complaint or Wilson NC 27894-0200
question in writing within ten (10) business days. We will tell you the results of our We must hear from you no later than sixty (60) days after we sent you the FIRST
investigation within ten (10) business days after we hear from you, and we will statement on which the error or problem appeared. You may telephone us, but doing
correct any error promptly. If we need more time, however, we may take up to so will not preserve your rights. In your letter, please provide the following
forty-five (45) days to investigate your complaint or questions for ATM information:
transactions made within the United States and up to ninety (90) days for new • Your name and account number
accounts, foreign initiated transactions and point-of-sale transactions. If we decide • Describe the error or transfer you are unsure about, and explain in detail why you
to do this, we will re-credit your account within ten (10) business days for the believe this is an error or why you need more information
amount you think is in error, minus a maximum of $50. If we ask you to put your • The dollar amount of the suspected error
complaint in writing, and we do not receive it within ten (10) business days, we may During our investigation process, you are not responsible for paying any amount in
not re-credit your account and you will not have use of the money during the time question; you are, however, obligated to pay the items on your statement that are not
it takes us to complete our investigation. in question. While we investigate your question, we cannot report you as delinquent
or take any action to collect the amount in question.
Tell us AT ONCE if you believe your access device has been lost or stolen, or
someone may have electronically transferred money from your account without Mail-in deposits
your permission, or someone has used information from a check to conduct an If you wish to mail a deposit, please send a deposit ticket and check to your local Truist
unauthorized electronic fund transfer. If you tell us within two (2) business days branch. Visit Truist.com to locate the Truist branch closest to you. Please do not send
after you learn of the loss or theft of your access device or the unauthorized cash.
transaction, you can lose no more than $50 if someone makes electronic transfers
without your permission. Change of address
If you need to change your address, please visit your local Truist branch or call Truist
If you do NOT tell us within two (2) business days after you learn of the loss or theft Contact Center at 1-844-4TRUIST (1-844-487-8478).
of your access device or the unauthorized transaction, and we can prove we could
How to Reconcile Your Account Outstanding Checks and Other Debits (Section A)
Date/Check # Amount Date/Check # Amount
1. List the new balance of your account from your latest statement here:
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