FCR ESG-Roadmap FINAL
FCR ESG-Roadmap FINAL
2020-2024
UPDATED JUNE 2021
Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1. CLIMATE RESILIENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. SUSTAINABLE TRANSPORTATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4. BIODIVERSITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Social. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6. THRIVING COMMUNITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
7. TENANT ENGAGEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
11. TRANSPARENCY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
the needs of everyday urban life – bringing together people, public spaces, retail We strive for performance excellence
shops and services, public art, and access to public transportation. at our properties and new developments,
creating thriving, healthy, sustainable
Corporate Responsibility and Sustainability (“sustainability”) at FCR encompasses urban neighbourhoods.
all aspects of our environmental, social and governance (ESG) practices. Our values
We foster a vibrant corporate culture that
and our sustainability program guide our actions and supports FCR’s strategy of
ensures equal opportunity and well-being
creating thriving urban neighbourhoods to generate value for businesses, residents,
for all employees.
communities and our investors.
Through our actions, we will continue
Sustainability has always been integral to the responsible management of every aspect to create long-term value for all of our
of our business and the mitigation of various risks. FCR has a track record of pursuing stakeholders.
sustainability strategies and initiatives since 2010 and have been recognized through
numerous ESG rankings as a leader in Canada for our comprehensive reporting.
We are committed to
making our neighbourhoods
socially responsible by:
• Articulate our ambitions/goals and We expect this will be a living document. Annual updates will enable us to refine
what we have and would like to achieve. our strategy and monitor and report on our progress.
1. CLIMATE RESILIENCE
We will understand the physical risks that climate change may pose to our assets and communities.
We will continue to invest in our assets to ensure their long-term resilience to a changing climate.
1.1 Assess Risk: Complete an assessment of physical climate risks & resilience for all properties and new developments.
Use third-party, science-driven climate risk data to complete an assessment of physical climate 100% of portfolio, including proposed Sustainability
risks for all existing properties, new acquisitions and proposed new developments. Establish developments, to have completed physical Operations Complete
frequency to reassess risks and prioritize. climate risk assessments Development
Develop a building resilience checklist to be completed by properties with high-risk, as identified 100% of high-risk properties have completed Sustainability
Complete
in the climate risk assessment. resilience checklists Operations
Incorporate climate risk assessment and management/mitigation measures in property condition 100% of future property condition assessments Sustainability
Complete
assessments for potential acquisitions. incorporate climate considerations Acquisitions/Investments
1.2 Reduce Risk: Reduce risk of harm associated with climate change and natural disasters in our existing properties and future developments.
Create resilience action plans at the property level, high-risk properties, based on results Sustainability
100% of high-risk properties have resilience plans Dec 2021
of risk assessments in 1.1. Operations
Sustainability
Develop resilient design and management standards for use in all new developments,
Development Dec 2021
to be incorporated in FCR Sustainable Development Framework, see 5.1 below.
Construction
2.1 Carbon Neutrality: Reduce emissions in our existing buildings and develop a plan to achieve carbon neutrality by 2050 (emissions within operational control).
Achieve FCR 2021 carbon reduction target. 9% reduction in carbon intensity (2018 base year) Dec 2021
Develop emission and energy reduction targets for 2025 & 2030, with the goal of carbon Total absolute carbon emissions
Sustainability
neutrality by 2050. Create a plan to achieve those targets that includes operational efficiency, Total absolute energy use
Operations Mar 2022
retrofit initiatives, capital expenditures, renewable energy and carbon offset purchasing and Carbon intensity of portfolio
renewable energy generation. Energy intensity of portfolio
Identify opportunities for renewable energy. Complete at least one solar rooftop Dec 2024
2.2 Waste Reduction: Improve waste diversion and programming for tenants across all our properties.
Set a 3-year target for waste diversion and waste reduction across our portfolio for implementation Sustainability
50% average waste diversion by 2023 Complete
in 2021. Operations
Conduct water audits at a representative sample of properties and develop a water efficiency plan Total water use
Sustainability Sept 2022
(e.g. retrofit common area fixtures, improvements to irrigation, retrofit fixtures in vacant units). Water intensity of portfolio
Operations
Construction
Submeter all property common area water use. 100% of portfolio with water submetering installed Dec 2024
3. SUSTAINABLE TRANSPORTATION
We will ensure that our properties provide a range of healthy, low carbon transportation options.
3.1 Electric Vehicles: Continue to expand our network of EV charging stations at our properties.
Develop an FCR standard specification for EV hardware, software and design to ensure
Complete
consistency at existing properties and new developments. Sustainability
100% of portfolio with EV charging stations Operations
Install electric vehicle charging stations at all properties, where applicable (excludes properties Construction
Dec 2024
slated for disposition or redevelopment).
Audit properties to uncover opportunities to add or improve cycling amenities and connectivity
Sustainability
to surrounding neighbourhood infrastructure (e.g. bike racks, secure storage, cycling route Complete
Operations
connectivity). Create an implementation plan for additional cycling amenities.
Proactively define property types where providing showers and changerooms will be most suitable/ % of properties with cycling amenities
Development June 2021
beneficial and incorporate in new developments to enhance cycling amenities, where applicable.
Sustainability
Develop a standard for e-bike/e-scooter charging stations and pilot at 2 properties per region. Sept 2022
Operations
3. SUSTAINABLE TRANSPORTATION
We will ensure that our properties provide a range of healthy, low carbon transportation options.
3.3 Walkability: Continue to improve the walkability of our portfolio over time.
Create a walkability best practice guideline to be considered in existing properties and new
developments to improve connectivity to surrounding neighbourhoods and ensure safe and June 2022
convenient pedestrian access to our properties. Sustainability
Operations
Development
Continue to track average Walk Score as a metric to measure progress on overall walkability
Increase in average Walk Score of our portfolio Ongoing
of our portfolio.
Continue to focus our acquisition and development efforts in transit-oriented neighbourhoods % of portfolio within a 5-minute walk to transit
Acquisitions Ongoing
and divest properties in neighbourhoods that are less transit-friendly. Average Transit Score of our portfolio
4. BIODIVERSITY
We will create attractively landscaped areas, that serve as valuable habitat for native species while improving walkability
and infusing unique character into our vibrant, super urban neighbourhoods.
4.1 Enhance Surrounding Ecosystems: Implement landscape and exterior management practices at our properties that enhance and protect surrounding ecosystems.
Develop and implement landscape management standards that specify native plants for all Sustainability
% of development planning applications using native
future plantings and prioritize pollinator species for landscaping at existing properties and in Operations Mar 2022
plants and pollinator species
new development projects (i.e. 2021 planning applications). Development
Expand our rooftop beehive program to additional properties to aid with pollination of native Sustainability
Install 8 additional beehives June 2022
species in our communities. Operations
Explore opportunities to create biodiversity corridors in urban spaces (e.g. partnering with Sustainability
municipalities, non-profit and/or other building and landowners). Develop concept for potential Operations Dec 2023
pilot project and evaluate feasibility of a pilot. Development
4.2 Urban Farming: Urban Farming: Consider opportunities to utilize space (e.g. roofs) on our properties and developments for community urban farms.
Sustainability
Explore options for urban farming and review portfolio and developments for feasibility. Project chosen for implementation Operations Dec 2022
Development
Create Framework: Create a Sustainable Development Framework to define our performance requirements for development projects
5.1
(e.g. environmental and health & wellness performance metrics and certifications.) and be applicable and scalable across a variety of projects and regions.
6. THRIVING NEIGHBOURHOODS
We will act as community builders, which means leading by example, forming strong relationships and giving back in ways that reflect and
promote the vibrancy of each community.
6.1 Community Engagement: Direct the efforts of FCR’s charitable platform to initiatives that help neighbourhoods thrive by making an impact at the local level.
6.2 Socio-Economic Prosperity: Create mutually beneficial partnerships within our communities to develop skills, create jobs and support local businesses.
Identify the gaps or needs within our communities and develop pilot programs to address
those needs. More exploration required, ideas may include: community farming initiatives; Operations
# of new partnerships / initiatives Sept 2022
using spare and vacant spaces for pop-up shops, job fairs, and clinics for local charities and Marketing
small businesses, or for local artists (e.g. temporary art gallery).
6.3 Community Engagement and Social Value for New Developments: Engage with our communities and include strategies to create social value through our new developments.
Sustainability
Conduct a social value feasibility study to determine fit and opportunity for a pilot project. Dec 2022
Development
7. TENANT ENGAGEMENT
We will build strong, trusting and collaborative relationships with our tenants through engaging programming and superior customer service.
7.1 Tenant Engagement in Sustainability: Work closely with our tenants to collaboratively drive down carbon emissions in our properties and improve resource efficiency.
Sustainability
Develop a Green Lease to be used as standard in all new leases. Green Lease Leader recognition Complete
Legal
Sustainability
Incorporate communication of FCR’s sustainability values, goals, and actions into existing
Operations Dec 2021
tenant communications/events.
Leasing
Pilot an FCR tenant sustainability network with sustainability leads from national tenants.
8 tenant reps join the network
Incorporate process to understand our tenants’ sustainability goals, needs, and challenges Sustainability Mar 2022
First network meeting conducted
and involve them in developing and monitoring mutual action plans.
Develop process to collect tenant property utility data for analysis and regulatory reporting. % improvement in data coverage Sustainability June 2023
7.2 Tenant Satisfaction: Implement a tenant feedback survey program to benchmark satisfaction and identify opportunities to improve our practices.
Conduct a tenant feedback survey and develop a multi-year action plan to address the
% of tenant responses Operations Dec 2021
feedback gathered from the survey. Repeat the survey every 3 years.
8.1 Be a Great Place to Work: FCR strives to be a rewarding place to work and an outstanding place to grow one’s career.
Provide extensive opportunity to contribute to culture through Social clubs, Team events/Volunteering. People & Culture Ongoing
8.2 Training & Development: Ongoing education and learning fosters a skilled workforce at FCR.
Offer skills training to employees (e.g. Microsoft Office programs online training for all staff, 80% of employees receive skills training
People & Culture Ongoing
people manager training). 100% of People Managers receive specialized training
Encourage employees to develop and advance in their careers through our employee tuition % of employees who use the education reimbursement
People & Culture Ongoing
reimbursement plan. $ of education reimbursement
Create opportunities for employees to learn from peers within the organization. Launch The Explainer podcast Complete
Diverse Workforce: Implement an Equity, Diversity & Inclusion strategy that follows the entire employee life cycle from best in class recruiting practices, awareness and training
9.1
for staff and leaders to eliminate unconscious bias and metrics to measure the development of diverse talent at FCR, ensuring all have equal opportunity to advance their careers.
Establish an Equity, Diversity & Inclusion Council to oversee the program development and delivery. Establish ED&I Council mandate and set goals Complete
People & Culture
Pulse check with employees to see how we’re doing Complete
Review the company’s policies, forms, and practices for unconscious bias. Audit of department documents People & Culture Complete
Review data to determine whether a gender pay gap exists within the company, if a gap exists,
People & Culture Dec 2021
develop a plan to address it.
Housing Affordability & Housing Options: We strive to provide a balance of high-rise housing ownership, purpose-built rental and affordable housing
9.2
to meet the needs of our current and future residents. We aspire to meet the needs of a variety of family sizes and plan for children in new vertical communities.
Maintain a balance of Condo and Rental Projects in our portfolio. % of total number of residential units that are rental Development Ongoing
Investigate what peers are doing to determine feasibility of increased affordable housing
(review examples of merging social good and economic feasibility, beneficial partnerships) Deliver feasibility study Development Dec 2022
and assess feasibility for FCR projects.
10.1 Employee Health & Wellness: Develop a robust Health & Wellness program to encourage physical and mental wellbeing among our employees.
Establish “Wellness Workdays” program to promote mental, physical and financial wellness for # of programs offered
People & Culture Complete
all employees. % of employees attending programs
Launch a fitness challenge to encourage physical wellbeing among our employees. # of employees participating in the challenge People & Culture Complete
Conduct a Health & Wellness needs assessment to evaluate offerings to date and identify and
H&W satisfaction score People & Culture Mar 2022
understand the needs further needs of our employees, develop an action plan to address those needs.
Continue offering Wellness subsidy and encourage employee use of the subsidy. % of employees who use the wellness subsidy People & Culture Ongoing
10.2 Health & Wellness at our Properties: Develop a program to promote health & wellness at our properties for tenants, customers, and our communities.
Develop a program to promote tenant, customer and/or community health and wellness through
Sustainability
our real estate assets and services. Conduct a needs assessment, goal setting, action/ piloting, and Dec 2022
Operations
monitoring.
Operations
Achieve WELL Health & Safety Rating for FCR enclosed malls and office buildings. WELL Health-Safety Rating achieved at 35 properties June 2021
Sustainability
11. TRANSPARENCY
We will provide our stakeholders with best in class ESG reporting using globally recognized benchmarks and standards.
11.1 Optimize & Enhance Reporting: Further develop our capacity to achieve excellence in data collection and best in class ESG reporting, while streamlining our approach.
Develop a multi-year plan to align our disclosures with the Task Force on Climate-related Sustainability
Financial Disclosures (TCFD) recommendations, striving to be ahead of any mandatory Legal Complete
requirements. Finance
Conduct a materiality assessment update to engage stakeholders and to ensure that our
Sustainability Dec 2021
reporting and initiatives continue to align with their priorities.
Conduct gap analysis of ESG benchmarks for additional areas of improvement and review Improvement in ESG scores over time
additional standards such as SASB and the SDGs. Expand or enhance our reporting to align Sustainability Mar 2022
with these if deemed appropriate.
Sustainability
Development
Explore opportunity to measure and report on social value indicators in line with section 6.3. Dec 2022
People & Culture
Finance
Sustainability
Explore opportunities to move towards integrated reporting, in which corporate financial
Legal Dec 2022
and sustainability information are connected and integrated into one report.
Finance
12.1 ESG in Procurement: We will embed ESG considerations into our procurement practices.
Identify where our largest spends are and define how partners can help us achieve
June 2021
our ESG goals (prioritize construction, secondary operations).
Develop ESG scorecard for vendors that are our top spend in Construction, this can then
# of contractors aligned with the FCR scorecard Dec 2021
become input into screening criteria. Bus Process & Risk Mgt
Sustainability
Develop and implement screening criteria for our Contractors (criteria- environmental Construction
#of contractors screened Dec 2021
performance, labour practices or human rights performance, diversity & inclusion).
Incorporate ESG standards aligned with screening criteria into our standard operating
and construction contracts (amend our CCDC contracts) and implement wording in our Dec 2021
terms and conditions.
13.1 Data Privacy & Cyber Security: Further enhance our data privacy and cyber security practices to ensure we continue mitigate emerging risks.
Assess data privacy standards per cyber security audit results. Complete
Review and update our data privacy and cyber risk assessment process; incorporate the
% of cyber issues identified and resolved
hiring of a Cyber Security company that will manage monitoring, trending, reporting and Complete
Cyber policy implemented
escalation/resolution of incidents.
Bus Process & Risk Mgt
Develop data privacy training, mandatory for all employees. 100% of employees complete the annual training IT June 2021
Work to define operational measures with the Cyber Security company for monitoring # of operational measures implemented to identify and
June 2021
and mitigation. resolve data breaches and cyber attacks
13.2 Climate-Related Risk: We understand and can proactively address both physical and transitional climate-related risks.
Physical climate change risks will be identified, assessed, and managed as per section 1.1. See 1.1 See 1.1 See 1.1
Operations
Incorporate climate change events into emergency response and business continuity plans. Dec 2021
Bus Process & Risk Mgt
Sustainability
Identify, assess and manage potential transition risks to all areas of the business (e.g. the
Operations
transition to a lower-carbon economy may include extensive policy, legal, technological
Finance Mar 2022
and market changes), and develop business strategies to address these risks. Disclose risks
Bus Process & Risk Mgt
in alignment with TCFD recommendations as per section 11.1.
Legal
13.3 Pandemic Planning: We are equipped to effectively address risk resulting from future pandemics.
Complete an assessment of our response to the COVID-19 pandemic and incorporate lessons Bus Process & Risk Mgt
learned into our business continuity and pandemic plans (including enhanced health & safety People & Culture June 2021
protocols for employees, tenants and customers and support for small business tenants). Operations
14.1 Increase comprehension of sustainable finance: Improve our internal knowledge and begin exploring potential opportunities.
Finance
Build internal knowledge of sustainable finance as it relates to commercial real estate. Complete
Sustainability
Finance
Publish a Green Financing Framework Accountability Complete
Sustainability
Board and Executive Diversity: Encourage a diverse Board and Management Team, resulting in enhanced decision-making abilities, lead to improved oversight and promote better overall
15.1
corporate governance by utilizing differences in skills, experience and background, gender, ethnicity, age, geographical and industry experience, length of service, and other distinguishing qualities.
Issue a voluntary survey to the Board and senior management to determine the number
and proportion of individuals that self-identify as belonging to one or more of the designated Issue survey and publish results Legal Complete
minority groups.
Review the structure and diversity of the Board annually and set diversity, including gender diversity, Corporate Governance
Ongoing
aspirations regarding the Board’s optimum composition as part of the recruitment process. Committee
15.2 ESG Governance: Establish an ESG Governance structure that includes the Board of Trustees and ensures successful integration and implementation of the ESG Roadmap across the company.
Assign a Board Trustee as responsible for ESG strategy oversight. Legal Complete
Ensure mechanisms to embed ESG Roadmap in business planning and monitor progress for
corrective action (e.g. define Executive responsibilities and accountability for Roadmap
ESG Taskforce June 2021
progress, KPIs included in performance management and accountability of relevant business
units, annual reporting on KPIs and targets).