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THE UNIVERSITY OF ZAMBIA
SCHOOL OF EDUCATION DEPARTMENT OF EDUCATIONAL ADMINISTRATION AND POLICY STUDIES EAP 9012: EDUCATIONAL ADMINISTRATION & MANAGEMENT
TUTORIAL QUESTIONS
1. Why is motivation important?
2. Discuss the weaknesses of Maslow's hierarchy of needs in relation to the motivation of teachers in Zambia. 3. Discuss the dimensions of organisational climate and clearly show how each affects the behaviour of actors in an educational workplace. 4. Using practical examples, explain how you would position your educational institution to react to and recover from a crisis. 5. Identify and discuss the stages of these stress management-related approaches: awareness, analysis and action. 6. Compare and contrast the decision-making processes in which a manager operates under conditions of certainty. 7. Compare and contrast the decision-making processes in which a manager operates under conditions of uncertainty 8. Critically analyse how the various elements that make up the socio-cultural environment affect the management of educational organisations. 9. Discuss the stages of the decision-making process in an educational organisation. 10. Discuss the characteristics of Total Quality Management (TQM). 11. For example, why does TQM fail sometimes? 12. What are the implications of the general systems theory for your work as a manager? 13. Using practical examples within an educational institution, critically discuss the social model and its importance to human relations at the place of work. 14. With practical examples from an educational institution, discuss the implications of Maslow’s and Herzberg’s theories on educational administration and management. 15. Using Likert’s Management Systems theory, postulate what happens in the administration of organizations and institutions. 16. Analyze the systems and processes in a named educational institution or one linked to the provision of educational services and recommend why it should switch to the “Total Quality Management” approach. 17. It has been reported that one of your teachers is selling textbooks belonging to the school. Being the school manager, clearly describe the stages of the decision-making process you would follow to solve this problem. 18. Show how, as a modern manager of an educational organization, you can effectively manage critical electronic and physical records in your organization. 19. Gender is a social, rather than biological construct. Discuss this statement in the light of what you have learned on the gender dynamics of Educational Management. 20. What is change management? Explain why individuals resist change on educational institutions. What strategies would you adopt to counter resistance to change? 21. McGregor in his theories, believed that managers' basic beliefs have a dominant influence on the way that organizations are run and that understanding the behavior of people is critical for effective organizations. Discuss the two theories by McGregor and their importance to managing people in educational organizations.