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MAN101-PRINCIPLES OF MANAGEMENT
Unit Guide

Trimester 1 2024-2025

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1. CONTACT INFORMATION
Unit Instructors Dr. Le Thi Thanh Xuan Email: [email protected]

Program Administrator Nguyen Truong An 279 Nguyen Tri Phuong, Ward 5, District 10,
HCMC
- Phone: (028) 3920 9999 - Ext: 305 (Ms. An)
- Email: [email protected]

2. UNIT OVERVIEW
This course provides an introduction to management of business organizations and provides students with
fundamental concepts in management, including the development process of managerial theories,
decision-making process, and the basic functions of management such as planning, organizing, leading, and
controlling activities in organization in order to achieve objectives. Management can be viewed as both an
art and a science. The art of management is to make people and the organization more effective and
efficient. The science is the methods and tools to accomplish the objectives and goals. Management
focuses on the entire organization from both a short-term and a long-term perspective.

3. PREREQUISITE
Not applicable

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4. UNIT LEARNING OUTCOMES
Upon completion of this unit, students will be able to:
ULO1 Understand the role of the modern manager and how effective managers work
ULO2 Understand that management deals with both technical constraints and human factor
ULO3 Have fundamental knowledge in management theory and management’s decision-making
process
ULO4 Comprehend the four stages in the administrative process: planning, organizing, leading, and
controlling
ULO5 Have some familiarity with the global workplace environment (including diversity issues, culture
values, and corporate social responsibilities/ethics)
ULO6 Explain the role played by managers in developing competitive, productive, and rewarding
organizations is affected by other stakeholders
5. PROGRAM LEARNING OUTCOMES
In line with its focus on assuring students’ skills in unit learning outcomes 1-7 above, this unit is also
responsible for introducing/developing/assuring the following program-level learning outcomes (PLOs):
PLO1 Knowledge & Application
Solid understanding and competency of appropriate application of business discipline-specific
knowledge.
PLO2 Communication
Competency in professional written and oral communication suited to multiple audiences and contexts.
PLO3 Teamwork
Effective collaboration in teamwork or other tasks in organizational settings.
PLO4 Critical thinking
Critical thinking through appropriate observing, analyzing and reasoning, etc.
PLO5 Problem solving
Effective and constructive problem solving.
PLO6 Ethics
An ethical perspective, including an understanding of the ethical responsibilities of organizations.
PLO7 Cultural Diversity
A global mindset, including an understanding of the different business settings, the ability to identify
foreign market potentials, to diagnose cross-cultural communication problems and propose appropriate
solutions.

STUDENT WORKLOAD
6.1. Study Load
The classes are interactive and students will be expected in the class discussions. To do this, it’s important
that students review all the relevant materials, some of which will be given to the students as homework,
whilst other content will be given to them in class as preparation for the discussions. The students can learn
a great deal from listening to other people’s insights and views. As well as this method of learning, the
course will also use in-class mini presentations, assignments, and open discussions to do this.
A student is expected to study 03 credit hours per week in the class. Meanwhile, they students also have
to spend at least 05 credit hours per week for self-study and/or off-class group work.
6.2. Attendance
It is strongly recommended that students attend all scheduled learning activities to support their learning.
Other cases equating to an absence:
– Arriving to class late by 15 minutes at the beginning,
– Arriving late by 5 minutes after the break
– Leaving prior to the scheduled end time without the permission of the lecturer

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6.3. Online learning requirements
Unit materials will be made available on the unit’s E-Learning site. You are expected to consult E-learning
at least twice a week, as all unit announcements will be made via the platform. Teaching and learning
materials will be regularly updated and posted online by the teaching team.
6.4. Feedback on assessments
Feedback is an important part of the learning process that can improve your progress towards achieving
the learning outcomes. Feedback is any written or spoken response made in relation to academic work
such as an assessment task, a performance or product. It can be given to you by a teacher, an external
assessor or student peer, and may be given individually or to a group of students. At ISB, it is the
responsibility of all students to seek out and act on feedback that is provided as a resource for further
learning.
6.5. General submission requirements
– Students must complete all assessments on the assigned dates including quizzes, mid-term test,
and final exam. If there are extenuating or unforeseen circumstances, students must follow the
school’s policies and procedures accordingly.
– All students must complete assignments and strictly follow instructions on how to submit. The
students must keep a copy of all assignments submitted for marking.
– If a student submits a late assessment without receiving a formal approval for an extension of time
(on the basis of an agreement between the school and the instructor), that one will be penalized
by 10% per day for up to 10 days. In other words, marks equal to 10% of the assignment’s weight
will be deducted from the mark awarded.
6.6. Special Requirements
– Essential equipment: Not applicable
– Legislative pre-requisites: Not applicable
6. STUDENT ASSESSMENT SYSTEM
The assessment items in this unit are designed to enable the students to demonstrate that they have
achieved the unit learning outcomes. Completion and submission of all assessment items which have been
designated as mandatory or compulsory is essential to receive a passing grade.
To pass this unit, the students must:
– Complete all assessment items.
– Achieve an overall mark of at least 50%.
– Achieve the mandatory attendance threshold requirement of 80% of classes for both knowledge
expansion and textbook review blocks.
Complete all available assessment elements. An automatic Fail Non-Submission grade must be awarded if
any assessment task is not submitted/completed as per the details specified.

Assessment Weight Due ULOs

1. In-class discussion and group sharings 25% On-going from session 2 to ULOs 1-6
session 15
2. Group project (Group) 25% On-going from session 2 to ULOs 1-6
session 15
3. Personal SWOT analysis (Individual) 20% Before session 10 ULOs 1-6
4. Final Exam (Individual) 30% TBA ULOs 1-6

Assessment 1: In-class discussion and group sharing (25%)

Overview

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Check the level of knowledge and understanding of students about the theoretical and applied content of
the subject and the ability to express them.
+ Questions will cover all materials in the Chapter(s)/topic(s) for the assigned day.
+ Style and format: discussion note and sharing
Students are assessed through a flexible series of activities (group debates, true-false analysis test,
memorizing game, etc.) during the class. Details of these activities and the marking criteria should be
directly communicated in the class.
For example, Group mini-case short sharing: You will be randomly formed into teams. Your team will be
working together for 8-10 minutes to research and explore about current management issues. The team
will spend time in class reviewing a particular mini case study or analysis, concept, theoretical framework,
or practical application in management, based on the major conceptual focus and assigned reading
materials for that particular week.
Two to three teams will then randomly picked to deliver an in-class short sharings (10 minutes),
accompanied by 3-5 slides, which demonstrates (a) their understanding of the conceptual material, (b) their
critical engagement with its practical implications for managers, and (c) their ability to offer original insights,
practical solutions and recommendations, and critical contributions. All members have to speak.
Assessment 2: Group project (25%)
Overview
This assessment includes 2 main parts: Group Oral Presentation (All members have to present); and Group
Written Report.
- You will be formed into groups of 5-6 members by your lecturer. Each group will be assigned 01 topic
to research and explore about current management issues. Your team will need to develop a
professional structure that will address these elements. Use the textbook, supplemental readings,
and lectures for guidance on how to define and prepare the slide.
- In your team, find a manager (Vietnamese or foreigner) to interview. The manager should be at a
high enough level to be able to describe their leadership style and define a problem clearly. Do not
assume that the manager will know theoretical terms, therefore the group must ask questions to
connect the practical to the theory presented in the class.
- The instruction of each topic will be instructed by the lecturer.
- The purpose of this assessment is to demonstrate your: (a) understanding of the conceptual
material, (b) critical engagement with its practical implications for managers, and (c) the ability to
offer original insights, practical solutions and recommendations, and critical contributions. These
activities are intended to focus on developing students’ critical thinking and teamwork skills, and
are an opportunity for students to showcase both their conceptual mastery of the course materials,
as well as creativity in insight and perspective. These activities are NOT designed for students to
merely read and repeat materials from the assigned textbook, and should demonstrate a high level
of original and engaged thinking on the part of students. Students will also be rewarded for their
evident ability to produce coherent, team-based work in their presentations and reports.

Each presentation will be graded on the following criteria:

- Conceptual Knowledge and Understanding: Teams demonstrate sufficient understanding of the major
concepts in the assigned readings and class materials.
- Practical Application: Teams demonstrate an ability to apply the concepts learned to real-world
organizational examples or to otherwise make real-world managerial/business inferences from the

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concepts they have learned.
- Critical and Original Thinking: Teams will be evaluated on their ability to engage in considered critical
analysis of the subject matter at hand, and will receive the highest marks by demonstrating their ability
to: show the relevance of links between pieces of information (“connect the dots”); identify the overall
significance of the particular subject matter; evaluate strengths and weaknesses; weigh pieces of
information against each other; make reasoned judgements; argue a case according to evidence; show
WHY something is relevant or suitable; indicate why something will work (and work best); indicate
whether something is appropriate or suitable; identify why issues of context and circumstances are
important; weigh up the importance of component parts; give reasons for examples provided; evaluate
the relative significance of specific details; structure information in order of importance; and draw
conclusions with specific implications and practical recommendations. Teams will be evaluated on their
capacity for original and independent thinking. This class places a premium on students’ willingness to
challenge established orthodoxies, mount impassioned counter-arguments, and argue for novel
perspectives. Teams will be rewarded for taking chances with their thinking, using innovative and unique
examples to justify their positions, and demonstrating a capacity for balance and nuance in their
argumentation.
- Teamwork, Presentation, and Professionalism: Teams will be evaluated based on the general polish and
professionalism of their presentations. Presenters should comport themselves as though delivering a real-
world business presentation, and presentation slides should be produced to a professional business
standard.
Penalties will apply to presentations which are too long or short, and/or for which there are coordination
difficulties between team members or other issues concerning distribution of presentation responsibilities.
In some presentations, teams will also be required to ask questions of other teams, and additional grades
will be awarded based on the conceptual relevance, originality, criticality, and preparation of the
question(s) they ask. For presentations in which teams will be graded based on the questions they ask of
other teams, teams will also be graded on the quality of the responses they give to these questions –
particularly with respect to readiness, preparedness, and ability to directly and specifically answer the
question(s) asked of them).
Assessment 3: Personal SWOT analysis (20%)
Overview
Each student will write a 2,000-word personal reflection essay. Students should apply knowledge from
the conceptual material covered in class in order to design an individual SWOT analysis, which is used to
evaluate themselves and their potential management strengths, weaknesses, opportunities, and threats.
The report should include:
- A famous quote that you will “live by”. Explain how this quote demonstrate who you are and how it
inspires you. It is also important to provide practical examples that illustrate your implementation of the
quote in your life.
- A personal VISION statement (Where you want to be?) and MISSION statement (How you will get where
you want to be?)
- Use a four-sectioned box and list all your SWOT components as a visual aid.
- SWOT analysis: Define your personal strengths and weaknesses and the opportunities and threats for your
future career. The report MUST be written in APA/Harvard format, including university standard cover
page, correct citation, and referencing. It is recommended that you use graphs, figures, or data to support
your analysis.
Marking criteria
The report is marked on the following criteria:

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 Unsatisfactory Pass Credit Distinction High distinction 19-
CRITERIA
0-9 10-12 13-15 16-18 20
Living No living motto There is a living There!" is #
a$ % $ & ' ( ) #There
living * ) ' +is,an
- & . / & ! " #Very
"0, !,#1&
clearly
motto presented motto presented. inspirational
1 ( ) ! , -living
1 , ( & $ &determined
2 % 2 3 4 2 % 2living
5
motto
without clear Good explanation motto presented. motto.
(20%) explanation of of how the motto Very good Outstanding
how the motto inspires personal explanation of how explanation of how
inspires personal life. Some real-life the motto the motto inspires
life. examples are influences personal personal life. Very
Unclear real-life presented to life. A wide range of profound and
examples. illustrate the relevant real-life practical examples
implementation of examples are that illustrate the
the quote in presented to implementation of the
personal life. illustrate the quote in personal life.
implementation of
the quote in
personal life.

Personal No personal There is a There is a good Clearly determined Very clearly

vision vision statement personal personal statement statement. Very determined and
statement statement with with determination good self- motivational
little self- of the current understanding of statement.
(20%)
understanding of status and future the current status, Excellent self-
the current goals. Unclear future goals. Good understanding of the
status, future direction to achieve determination of current status, future
goals, and the these goals. the path to these goals, and the
direction to goals. direction to achieve
achieve these these
goals. goals.

Determination of No determination Satisfactory Good Very good Outstanding and

personal strengths, of personal SWOT determination of determination of determination of thorough
weaknesses, and its personal SWOT personal SWOT personal SWOT and determination of
opportunities and implications to and without and some of its its significant personal SWOT and
threats for personal future realizing its implications to impacts on its very clear
personal future career implications to personal future personal future implications to
career personal future career career personal future career
career
(40%)

Clarity and No/poor Basic Good presentation Very good Excellent

appropriateness of presentation of presentation of of ideas. Language presentation of presentation of
expressio ideas. Meaning ideas. Meaning is mainly fluent but ideas. Language is ideas. Engaging
(including unclear and/or apparent but with occasional minor fluent. Grammar and writing style with perfect
language, grammar and/or some poorly errors spelling are almost grammar, spelling and
grammar, tone, spelling contain structured correct. Very good punctuation and
spelling and frequent errors sentences and paragraph structure paragraph structure
punctuation) paragraphs.
(10%)
Grammar and/or
spelling
errors
Referencing (10%) Fails to include Some poor Minor errors in Good APA7 in- text Excellent APA7
APA7 examples of APA7 in-text citation and intext and reference
referencing APA7 in-text citation and/or reference list. At list. At least 15 high-
style in-text citations and/or reference list. At least 12 high- ranking journal
citations reference list. At least 10 high- ranking journal articles are included.
and/or least 08 high- ranking journal articles are included.
reference list ranking journal articles are
correctly or articles are included.
consistently. included.

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Less than eight
high- ranking
journal articles
are included.

Assessment 4: Final examination (30%)

Weight: 30%
Type of Collaboration: Individual
Due: TBA
Submission: Paper-based examination in the exam room
Format: Multiple choice questions
Duration: 90 minutes
Curriculum Mode: Closed-book final examination

Overview
Students will take a mandatory final exam which accounts for 30% of the total grade.

7. LEARNING MATERIALS
Textbook Robbins, S. P., & Coulter, M. K. (2016). Management. New York, NY: Pearson
Education.
Recommended Assigned by the lecturer each week
readings
E-library - Link: https://smartlib.ueh.edu.vn/
- Using your ISB student email to access the UEH Library.
- Contact UEH Smart Library via email [email protected] or (028) 3856.1249 -
Ext.102
E-learning http://elearning.isb.edu.vn/

8. SCHEDULE OF ACTIVITIES

Session Topic Required

Textbook Chapter
Reading
1&2 Topic 1_INTRODUCTION TO MANAGEMENT: Manager in the Workplace Chapter 1: AND
Class activities in Managers & Workplace (In-class discussion & group Management
sharing) History module
3 Topic 1 (Cont.): Making decisions Chapter 2:
Class activities in Making Decision (In-class discussion & group sharing)
4 Class activities in Introduction to Management (In-class discussion & Chapter 3:
Online group sharing)
Topic 2_ANALYSING BUSINESS ENVIRONMENT: Managing the external
environemtn and the organizational culture
5 Group project 1_Describe Organizational culture a well-known Chapter 4
company Chapter 6
Topic 2 (Cont.): Managing Social responsibility & Ethics
6 Topic 2 (Cont.): Managing Change and Innovation Chapter 7

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Group project 2: Types of changes and examples
7 Class activities in Analysing business environment (In-class discussion &
group sharing)
Topic 3_PLANNING: Planning Work Activities Chapter 8
8 Topic 3 (Cont.): Managing strategy Chapter 9
Group project 3: Strategic management of a well-known company
9 Class activities in Planning (In-class discussion & group sharing) Chapter 10
Topic 4_ORGANIZING: Designing organizational structure
10 Class activities in Designing org. structure (In-class discussion & group Chapter 11
sharing)
Group project 4: Describing organizational structure of one
organization
11 Topic 4 (Cont.): Managing Human Resource Chapter 12
Class activities in HRM (In-class discussion & group sharing)
12 Topic 5_LEADING: Motivating employee Chapter 16
Online Group project 5: Employee motivation in a corporation
13 Topic 5 (Cont.): Being an effective leader Chapter 17
Group project 6: Portrai of a successful leader
14 Class activities in Leadingg (In-class discussion & group sharing)
Online
15 Topic 6_CONTROLLING Chapter 18
Class activities in Controlling (In-class discussion & group sharing)
REVIEW FOR FINAL EXAM

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9. GENERAL INFORMATION AND POLICY

10.1. Referencing
Plagiarism
Student assignments are to contain original content created by the students. Assignments will be rejected if they include
plagiarized content or contain excessive amounts of quoted/cited material and minimal original content. Students will
receive a grade of ZERO (0%) for any assignments rejected for this reason. Written assignments WILL BE checked by the
lecturer with Turnitin.com, an online plagiarism-checking tool.
Sources
Furthermore, your reference to support your statements must be from a reliable source, such as textbooks, additional
reading materials, and reference books. However, many websites are not reliable sources. Examples are Wikipedia.org,
about.com, and ask.com. If you are not sure if a reference is acceptable or not, please contact the lecturer.
Referencing & Citation
The Publication Manual of the American Psychological Association (APA) 6th ed., will serve as the primary reference
materials for all students. Therefore, all papers must be submitted in APA format. The mechanics of student papers and
work will be evaluated, as well as the content.
10.2. Submission
Assignment cover sheet
§ All assignments are required to be submitted with an Assignment Cover Sheet.
§ Group assignments are to be submitted with a Group Assignment Cover Sheet as well as a Peer Evaluation Form
depending on the request of unit instructor.
Non-contributing team members can sometimes be an issue with group-work structured assessment. Individual student
group work scores may be adjusted as a result of peer dissatisfaction with a particular student’s contribution to group work
assignments, as reflected in submissions of the evaluation form.
iNote:
§ Assignment cover sheets and the evaluation form can be located on MyISB system
§ Students are advised to keep a copy of all assignments submitted for marking.
Submission style
Assignments are expected to achieve a professional standard:
§ Be typed, one and a half spaced, on A4 paper
§ Use a simple clear format, suitable for a report to senior management in a commercial organization.
Submission method
Soft copy: submitted electronically via E-learning system by the due date (Suggested title: Student name_Unitname_Name
of Assignment).
Late assignment and make-up policy
No late assignments will be accepted unless prior authorization granted by the Academic Department based on a Special
Consideration Application for assessment task extension.
Students must complete all assessments on the assigned dates including quizzes, mid-term test, and final exam. If there are
extenuating or unforeseen circumstances, students must follow the school’s policies and procedures accordingly.
10.3. Attendance
Students are required to attend a minimum of 80% of both knowledge expansion block (equivalent to 10 sessions) and
textbook review block (equivalent to 10 sessions).
Other cases equating to an absence:
§ Arriving to class late by 15 minutes at the beginning,
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§ Arriving late by 5 minutes after the break

§ Leaving prior to the scheduled end time without the permission of the lecturer
If you are unable to attend any session, please let your lecturer know AND submit a request for absence form to program
administrator prior to the session.
i IMPORTANT: Students will not be allowed to sit in the final examination if violating the above absence rule.
Electronic device use
§ Cell phones will be turned off or switched to vibrate mode before class starts.
§ No phone calls or text messaging are allowed inside classroom during class time.
§ Portable listening and/or music devices may not be operated in the classroom.
§ Headphones and/or ear buds of any type may not be worn while in the classroom whether operating or not.
§ Laptop and other electronic devices are not permitted unless specifically authorized by the lecturer exclusively for
note taking and doing class work.
i IMPORTANT: If you are in violation of these policies, you will be excused from class and an absence will be assessed.
10.4. Email etiquette
Your lecturers receive many emails each day. In order to enable them to respond to your emails appropriately and in a timely
fashion, students are asked to follow basic requirements of professional communication.
Your emails should:
§ Have a concise and descriptive title, including the class and name of the unit you are enquiring about
§ Be clear about the intention of their emails
§ Use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is legitimately urgent, you may
indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it may be probably best to make
an appointment with your lecturer/instructor to meet in person.
10.5. Student behavior guidelines
Everyone must behave professionally. Students are expected to demonstrate respect for teacher and fellow students at all
times. Behavior that is disruptive to a positive learning environment reported to the teacher will result in a warning on the
first instance; the second instance might result in a failing grade along with expulsion from the school.
Unacceptable behaviors can be:
§ Cheating on an exam
§ Collaborating with others on work to be presented, if contrary to the stated rules of the course
§ Submitting, if contrary to the rules of the course, work previously submitted in another course
§ Knowingly and intentionally assisting another student in any of the above actions, including assistance in an
arrangement whereby work, classroom performance, examination, or other activity is submitted or performed by a
person other than the student under whose name the work is submitted or performed
§ Plagiarizing
i IMPORTANT:
§ First violation will result in a grade ZERO (0%) for that assignment.
§ Second violation will result in a failing course grade.
10.6. Disability support services
Students with disabilities are advised that accommodations and services are available at UEH-ISB. It is the student's
responsibility to contact UEH-ISB office and submit appropriate documentation prior to receiving such services.
10.7. Additional information
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This unit guide may be revised at the discretion of the Academic Department with approval from Program Academic Director
and School Academic Committee where appropriate

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