NMX 7 3
NMX 7 3
Table of Contents
1 Revision History ________________________________________________________________________ 5
2 Release Details ________________________________________________________________________ 6
2.1 NMX Digital Service Manager Introduction _______________________________________________ 6
2.2 NMX Release Contents ______________________________________________________________ 7
3 H/W and F/W Compatibility _______________________________________________________________ 9
3.1 Supported Devices _________________________________________________________________ 9
3.1.1 Supported Harmonic Devices ___________________________________________________ 9
3.1.2 Supported Third-Party Devices _________________________________________________ 10
3.2 Unsupported Devices ______________________________________________________________ 14
3.2.1 Unsupported Harmonic Devices ________________________________________________ 14
3.2.2 Unsupported Third-Party Devices _______________________________________________ 14
4 Hardware Platforms ____________________________________________________________________ 15
4.1 Supported Hardware Platforms _______________________________________________________ 15
4.2 Unsupported Hardware Platforms _____________________________________________________ 16
5 New Features ________________________________________________________________________ 18
5.1 NMX New Features ________________________________________________________________ 18
5.1.1 Highlighted New Features _____________________________________________________ 18
5.1.2 NMX Licenses ______________________________________________________________ 19
5.2 Entry-Level Encoders Features _______________________________________________________ 20
5.3 Electra X Product Family Introduction __________________________________________________ 20
5.3.1 Highlighted Features _________________________________________________________ 21
5.3.2 Detailed Feature List _________________________________________________________ 21
5.3.3 Electra X2 Firmware Licenses __________________________________________________ 24
5.4 Electra 8000 New Features __________________________________________________________ 30
5.4.1 Highlighted New Features _____________________________________________________ 30
5.4.2 Electra 8000 Firmware Licenses ________________________________________________ 30
5.5 Electra 9200 New Features __________________________________________________________ 38
5.5.1 New Features Details _________________________________________________________ 38
5.5.2 Electra 9200 Firmware Licenses ________________________________________________ 39
5.6 ProStream 1000 New Features _______________________________________________________ 43
5.6.1 Compatibility ________________________________________________________________ 43
5.6.2 Highlighted New Features _____________________________________________________ 43
5.7 ProStream 9000 New Features _______________________________________________________ 45
5.7.1 Highlighted New Features _____________________________________________________ 45
5.8 ProView 7100 New Features _________________________________________________________ 48
5.8.1 Highlighted New Features _____________________________________________________ 49
5.9 ProMedia Family New Features ______________________________________________________ 49
5.9.1 Highlighted New Features _____________________________________________________ 50
5.10 Ellipse 1000/2000 New Features _____________________________________________________ 52
1 Revision History
These release notes contain only information specific to new features and open/resolved issues for this NMX
Digital Service Manager™ release.
2 Release Details
NMX Digital Service Manager is a suite of software applications that provides configuration, control, monitoring,
and fault management in Harmonic open digital compression systems. NMX supports geographically diverse
broadcast sites through client/server architecture and is highly scalable in its ability to support small networks
with only a few devices, as well as larger networks with a greater number of managed devices.
A complete description of the NMX architectural components and functionality can be found in the various
documents provided with your purchase of NMX Digital Service Manager. These documents are installed to
C:\Program Files\Harmonic\Documents\NMX during NMX installation.
NMX application
Embedded firmware for the following Harmonic devices:
Ion
Ion AVC SD
Ion AVC HD
Electra 1000
Electra 5000
Electra 5400
Electra 7000
Electra 8000
Electra 9200
Electra X
Harmonic Audio encoder
ProStream 1000
ProStream 9000
Proview 7000
Ellipse 1000
Ellipse 2000
Ellipse 3000
The following third-party software:
Adobe Reader
Note
Third-party software included in the NMX server package provided by Harmonic, or as part of the recovery
image and described in the following list, may include technical, or other issues, and be out-of-date.
Harmonic makes no commitment to provide up-to-date software, support, or to assume responsibility for
issues with third-party software or documentation. Installing and/or running any other third-party software
not listed above may impact NMX functionality or disrupt service and should be avoided.
NMX documentation:
Release notes for NMX and all embedded products (this document).
Integrated NMX online help for hardware and service configuration.
This NMX release supports the following devices and software releases:
*ProStar Scrambler N
*ProStar Support
To add ProStar support to NMX, add the ProStar directories to: c:\tftpboot\prostar\<version>.
v 12.2(53)SG8
Note
NMX 7.0 no longer supports ProStream 1000 devices with ASI-RMX cards; replace your ASI-RMX cards
with ASI-SCR cards before upgrading to NMX 7.0.
NMX will not upgrade catalogs with ProStream 1000 devices with ASI-RMX cards. To upgrade to NMX 7.0
from earlier releases, see the NMX_InstallGuide.pdf, Chapter 4, "Creating/Upgrading Catalogs and Starting
NMX Server."
4 Hardware Platforms
This NMX release can also run on the following previous server platforms:
Note:
The platforms must be upgraded to Windows 2008 operating system before installing NMX.
HWP-DELL-2D-NMX-A Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-2D-NMX-D Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-A-01 Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-D Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-E Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
DMS-HWP-3D-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-3D-NMX-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-3D-NMX-D Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-A-02 Dell R610, 16GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-D Dell R610, 16GB RAM, Win Svr 2003, SQL 2008
DELL11P4-SQL-S Dell 860, 1GB RAM, Win Svr 2000, SQL 2000
R-DELL11P4-SQL-S Dell 860, 1GB RAM, Win Svr 2000, SQL 2000
DELL11P4-SQL-S-4 Dell 860, 1GB RAM, Win Svr 2003, SQL 2008
DELL12PX-SQL-S-01 Dell 1950-III, 4GB RAM, Win Svr 2003, SQL 2000
DELL12PX-SQL-S-2K Dell 1950-III, 4GB RAM, Win Svr 2000, SQL 2000
DELL12PX-SQL-S-3-01 Dell 1950-III, 4GB RAM, Win Svr 2000, SQL 2000
R-DELL12PX-SQL-S Dell 1950, 2GB RAM, Win Svr 2000, SQL 2000
NMX-HWP-3D-B Dell R610, 4GB RAM, Win Svr 2003, SQL 2000
NMX-HWP-3D-D Dell R610, 4GB RAM, Win Svr 2003, SQL 2000
DELL11P4-SQL-S-2K Dell 2950, 2GB RAM, Win Svr 2000, SQL 2000
5 New Features
Improved Mobile NMX operator will now present alarms on Mobile web Services, with details description
Web services and recovery tips.
alarming
RESTful API The new RESTful APIs interface is enhanced to support modern northbound interface to
support for 3rd party applications which actively control Electra X based Multiscreen services in
Electra X real-time under NMX.
SW-NMX-BASE-7-E Permanent license with full access to NMX (excluding DPI, EIS and SAPI NMX
features). 7.0
SW-NMX-BACKUP-7-E Permanent license with full access to NMX (excluding DPI, EIS and SAPI NMX
features). 7.0
SW-NMX-SAPI-E One per server with full access to the SAPI feature. NMX
7.0
SW-NMX-EIS-E One per server with full access to the EIS feature. NMX
7.0
SW-NMX-DPI-E One per server with full access to the DPI feature. NMX
7.0
SW-NMX-DEMO-E One per server license with full access to all NMX server features for 90 NMX
days. 7.0
Ion
Ion AVC SD
Ion AVC HD
Electra 1000
Electra 5000
Electra 5400
Electra 7000
Version Information
Platform Information
Electra A fully qualified, tested and certified platform for running the Electra X software. Electra X2 is fully
X2 datacenter ready with dual power supplies and front to back air flow.
Electra The virtualized, software-based nature of Electra XVM takes enterprise-class media processing out
XVM of the broadcast machine room and moves it to the data center. Hosted on the Harmonic VOS
ecosystem, which runs in the VMware® vSphere virtual machine environment on an
industry-standard blade server, Electra XVM provides hardware transparency and maximum
operational flexibility. Please contact Harmonic for recommendations on processing hardware.
Platform
Video Input
Video Pre-Processing
MPEG-2 SD encoding mode (50 Hz) - 625 lines MPEG-2 SD encode: Yes Yes Yes
CBR and VBR (Statmux) modes are supported.
AVC SD encoding mode (50 Hz) - 625 lines MPEG-4 AVC SD Yes Yes Yes
encode: CBR and VBR (Statmux) modes are supported.
AVC HD encoding mode (50 Hz) - 1080i and 720p MPEG-4 AVC HD
encode: CBR and VBR (Statmux) modes are supported.
MCS (Maximum Chunk Size) Rate Control for eMBMS applications No Yes Yes
Simple 50 Hz/60 Hz frame rate conversion (warning: may have No Yes Yes
temporal video quality issues)
Audio Processing
Licensing
Redundancy
Warning
If a licensed service on Electra X expires while a channel is running, all services could be affected.
The following firmware features can be licensed on this Electra platform, and are supported on the
corresponding initial NMX release:
Ancillary Options
Version Information
- -
FW-ELC-8K-PIP Electra 8000 firmware license for AVC PIP d_09.05 5.5.0
video encoding. One license per video
stream.
Version Information
There are currently no new features for Electra 9200 in this release.
- - -
FW-ELC-9K-PSIP-GEN PSIP generation license for static PSIP. Once i_09.19 7.1.0
license per platform.
FW-ELC-9K-IRIS-1 IRIS monitoring license. One license per video i_09.14 6.5.0
stream.
FW-ELC-9K-DPI DPI and SCTE 35 support license. One license i_09.14 6.5.0
per video stream.
FW-ELC-9K-SUPPORT Encoding and decoding license for all Electra i_09.12 6.2.1
9200 functions for 45 day support usage. One
license per chassis.
FW-ELC-9K-LAB Encoding firmware license for lab use. One i_09.12 6.2.1
license per chassis.
FW-ELC-9K-AUD-ENC-AAC-ST AAC/HE AAC stereo audio encoding license. One i_09.12 6.2.1
license per audio stream.
FW-ELC-9K-AUD-ENC-DD-ST AC-3 stereo audio encoding license. One license i_09.12 6.2.1
per audio stream.
FW-ELC-9K-AUD-DEC-DD-ST AC-3 stereo audio decoding license. One license i_09.12 6.2.1
per audio stream.
FW-ELC-9K-AUD-DEC-DOLBY-E Dolby E audio decoding license. One license per i_09.12 6.2.1
audio stream.
FW-ELC-9K-ENC-HD-AVC HD AVC video encoding license. One license per i_09.12 6.2.1
video stream.
FW-ELC-9K-ENC-PIP-AVC AVC PIP video encoding license. One license per i_09.12 6.2.1
video stream.
FW-ELC-9K-ENC-SD-AVC SD AVC video encoding license. One license per i_09.12 6.2.1
video stream.
FW-ELC-9K-DEC-HD-AVC HD AVC video decoding license. One license per i_09.12 6.2.1
video stream.
FW-ELC-9K-DEC-SD-AVC SD AVC video decoding license. One license per i_09.12 6.2.1
video stream.
FW-ELC-9K-PSIP-SPOOLING PSIP table spooling license. One license per i_09.12 6.2.1
transport stream.
FW-ELC-9K-AUD-LVL-ST Stereo audio leveling license. One license per i_09.12 6.2.1
audio stream.
FW-ELC-9K-GBE-IN GBE IP input license. One license per chassis. i_09.12 6.2.1
Note:
The GbE Pro (or GbE 1G) card's name has changed to: Dual GbE card.
This page contains information specific to this software release only. Refer to the ProStream 1000
Hardware User’s Guide for installation information.
Version Information
5.6.1 Compatibility
The firmware included in this release may run only on ProStream 1000 devices that meet the following pre-
requisites:
Hardware version/revision:
Chassis, CPC card: 256 MB devices are not supported starting NMX 7.0 and above
Boot code versions:
1 GB devices – boot version 3.0.4.
RTP support for Ability to choose IP RTP encapsulation for Multiscreen applications
Multiscreen
HD+ profiles 1280x720p 50 fps (50Hz) /59.94 fps (60Hz) - can be set at bitrate of 3-8Mbps
( Only a 1080i25/30 and 720p50/60 inputs can be transcoded to 720p50/
59.94)
1920x1080p 25 fps (50Hz) / 29.97fps (60Hz) - can be set at bitrate of
3-8Mbps ( Only a 1080i input can be transcoded to 1080p25/29.97)
These new profiles are IDR aligned with rest of the profiles
ACE - dual captions Ability to convert the closed captions from the incoming stream into two types of
SCTE-20 and ATSC caption formats at the SD MPEG-2 output of the transcoder, SCTE-20 and ATSC
A/53 A/53
ACE - AFD generation ACE adds the ability to generate AFD for SD to SD and HD to HD transcoding (if the
for SD to SD and HD AFD is missing at the input)
to HD
ACE - Logo insertion ACE adds support for logo insertion on broadcast transcoded streams.
for Broadcast
Logo Insertion places a small user-provided logo image over the input video.
The image is static (non-animated) and can be set to required transparency
from 0 to 100% (0 = Opaque, 100 = Invisible).
Each transcoded output can be assigned a different logo, with unique control
and positioning ( user indicates location by horizontal and vertical offsets from
the 4 corners )
The logo file is a PNG file
Logo size can be up to 1/8 of the screen size
Slate insertion for Support slate insertion for Multiscreen transcoding application
Multiscreen
One slate as alternative service per MBTS group
ProStream 9000 with ACE features an ultrahigh-density architecture that dramatically reduces the amount of
rack space required to meet growing processing and transcoding requirements. System flexibility and workflow
versatility are achieved with modular audio/video processing modules and next-generation, high capacity IP
processing cards. Low power consumption, high reliability and simplified serviceability result in a best-in-class,
multiformat platform that offers superior video quality and OPEX.
Note:
The GbE 4G card's name has changed to: Quad GbE card.
This page contains information specific to this software release only. Refer to the ProStream 9000
Hardware User’s Guide for installation information.
Version Information
Feature Description
Quad GbE card (Juno) Ability to receive and transmit Ethernet packets with VLAN Tagging (IEEE Std.
-Vlan Tagging 802.1Q). Available on ProStream 9000 and Quad GbE card ( Juno) only.
Feature Description
Quad GbE card (Juno) Available on ProStream 9000 and Quad GbE card ( Juno) only.
- 10G port
10G Support is enabled on 1 port Juno (Port xGbE2) with SFP+. Port redundancy is
not supported in 10G
Quad GbE card (Juno) Unicast support for both input and output is now supported on Quad GbE card
- Unicast output
support
Port Shut down upon Port shutdown in case all configured incoming PIDs are inactive. This feature is
redundancy supported for both ASI and IP ports
This feature is intended for hot-hot scheme in order to cause the switch to selected
the alternative path
Trigger Condition for shutting down a port: All configured PIDs (coming from input)
have no bitrate.
Long Tail Splicing/ Service Substitution is supported on Quad GbE card ( Juno) only and is part of
Service Substitution splicing support
RTP support for Ability to choose IP RTP encapsulation for Multiscreen applications
Multiscreen
Feature Description
HD+ profiles 1280x720p 50 fps (50Hz) /59.94 fps (60Hz) - can be set at bitrate of 3-8Mbps
( Only a 1080i25/30 and 720p50/60 inputs can be transcoded to 720p50/
59.94)
1920x1080p 25 fps (50Hz) / 29.97fps (60Hz) - can be set at bitrate of
3-8Mbps ( Only a 1080i input can be transcoded to 1080p25/29.97)
These new profiles are IDR aligned with rest of the profiles
ACE - dual captions Ability to convert the closed captions from the incoming stream into two types of
SCTE-20 and ATSC caption formats at the SD MPEG-2 output of the transcoder, SCTE-20 and ATSC
A/53 A/53
ACE - AFD generation ACE adds the ability to generate AFD for SD to SD and HD to HD transcoding (if the
for SD to SD and HD AFD is missing at the input)
to HD
ACE - Logo insertion ACE adds support for logo insertion on broadcast transcoded streams.
for Broadcast
Logo Insertion places a small user-provided logo image over the input video.
The image is static (non-animated) and can be set to required transparency
from 0 to 100% (0 = Opaque, 100 = Invisible).
Each transcoded output can be assigned a different logo, with unique control
and positioning ( user indicates location by horizontal and vertical offsets from
the 4 corners )
The logo file is a PNG file
Logo size can be up to 1/8 of the screen size
Slate insertion for Support slate insertion for Multiscreen transcoding application
Multiscreen
One slate as alternative service per MBTS group
1. Upgrade to 3.5 from a version previous to 3.1 requires upgrade through 3.1
2. Telnet has been removed and is replaced by SSH
Harnessing a flexible and modular design, the ProView 7100 addresses the vast spectrum of content reception
applications, from single-channel decoding (4:2:0/4:2:2 10bits) and MPEG-4 AVC to MPEG-2 transcoding to
DVB descrambling and remultiplexing of multiple transport streams.
TS Descrambling Applications
The ProView7100 is designed to economically meet the needs of digital turn around operators. Using its
on-board two/quad DVB common interfaces and its embedded descrambling engines, the ProView7100
descrambles and re-multiplexes selected services from up to four transport streams, applying the operator’s CA
to the new digital chain. The ProView7100 enables operators to create new SPTS or MPTS transport streams
comprised of re-multiplexed services from the original stream(s). It is possible to output programs over IP or ASI.
The ProView7100 also supports all IP headend architectures, using Harmonic's Flex encoder card for operators
wishing to re-encode content.
Decoding Applications:
The Harmonic ProView 7100 professional receiver decoder is designed to provide a flexible solution for all
applications, from SD/HD MPEG-2/MPEG4 AVC 4:2:0 decoding for the primary and secondary distribution
markets, to 4:2:2 10 bits up to 1080p decoding for the contribution market. It is equipped with industry standard
digital and analog outputs, including analog video and audio, AES/EBU, SD-SDI, HD-SDI and 3G-SDI. The unit
also performs HD down-conversion and aspect ratio adaptation of HD programs to generate professional quality
baseband analog video and audio outputs for easy integration with the existing cable network infrastructure.
Transcoding Applications:
The Harmonic ProView7100 professional receiver can be configured to perform any-to-any transcoding of up to
eight channels of H.264 to MPEG-2, allowing programmers to efficiently distribute superior-quality video content
while using minimal satellite transponder capacity. Content can be received and transcoded to any resolution
required by the local operator/affiliate.
Support has been added for decoder service redundancy. The redundant service can be from the same input
source or from different input when coupled with port redundancy. The triggers for the switching are MPEG sync
loss, configurable number of CC errors per time slot and missing PID.
Support has been added for BISS-1 embedded descrambling for 4 TSs. Each TS can be from RF, IP or ASI.
ProMedia Live
ProMedia Package
ProMedia Origin
ProMedia Live is a real-time video processing and encoding system with enhanced video codec technology for
creating high-quality internet video streams. Delivering the best picture quality for the bandwidth, ProMedia Live
brings high performance video processing that supports the right resolutions needed for a live environment.
ProMedia Live splits adaptive bit-rate encoding across multiple machines for efficient media processing at
maximum speed.
ProMedia Package is a commercial-grade adaptive stream preparation system for scalable, secure, high-value
Internet video services. ProMedia Package supports all streaming protocol standards in use today and offers the
flexibility to choose the correct resolutions and bitrates on output for use multiples times without repackaging.
Offering tight integration with multiple DRM vendors, ProMedia Package gives you the freedom to choose the
right encryption format. With support from Harmonic NMX Digital Service Manager, multiple ProMedia Package
devices can scale to support thousands of simultaneous streams while utilizing NMX’s powerful monitoring and
management tools.
ProMedia Origin functions as a publisher that hosts HTTP streaming content from ProMedia Package and
publishes the content to the subscriber through the CDN. Operators can monitor alarms related to network
interfaces, storage, and the status of live channels.
Feature Description
Video Visual Quality Enables Visual Quality optimization for AVC video encoding.
optimization
Automatic Audio Level Enables automatic audio level adjustment for IP and SDI sources:
Adjustment
Applicable input codec: MPEG-1 Audio Layer 2, AAC, Dolby E,
Dolby Digital, Dolby Digital Plus
Applicable output codec: MPEG-1 Audio Layer 2, AAC, Dolby Digital
Plus
Feature Description
Teletext Subtitle Supports Teletext subtitle conversion to SMPTE-TT XML files for HLS, Smooth
Conversion Streaming, HDS, and RTMP outputs.
Network End of Day Supports Network End of Day slate insertion/blackout triggered by SCTE 35
Slate Insertion messages for all packages output.
Common Encryption Supports common encryption using multi-DRM for HLS output.
Dolby Digital Plus Audio Supports two formats of Dolby Digital Plus audio codec for HLS output: ATSC and
Output DVB.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered
trademarks of Dolby Laboratories. Dolby E, Dolby Digital, Dolby Digital Plus are trademarks of Dolby
Laboratories. Confidential Unpublished Works, © 2014 Dolby Laboratories, Inc. All rights reserved.
1:1 standalone Support has been added for 1:1 standalone redundancy. There are three redundancy
redundancy modes:
Automatic: the backup unit will automatically become activate if critical alarm appears
on the primary unit, and the primary unit output will become inactive. The database
between both units will update continuously regardless of the critical alarm state.
Manual: the database between both units will update continuously regardless of the
critical alarm state. Once the critical alarm happens, the user will have to manually
change between the primary and the backup unit in order to make the switch.
None: the unit will work as standalone.
2D Support has been added for two dimensional ProMPEG-FEC at the IP output.
ProMPEG-FEC
GbE / ASI Support has been added for muting the GbE, ASI and RF output ports due to input lost or
ports mute due any other critical alarm defined by the user.
to input lost
Ellipse 3000 encoder supports all SD and HD MPEG-2 and MPEG-4 AVC codecs at 4:2:0 or 4:2:2 chroma
subsampling with 8 or 10 bits. Fully firmware upgradeable, the encoders offer a smooth and cost-effective
migration path from MPEG-2 SD 4:2:0 8-bit to AVC HD 4:2:2 10-bit compression schemes, making them among
the most versatile contribution encoders available. Options for remultiplexing and cascading allow the devices to
operate on a stand-alone basis with no need for external multiplexers or PSI generators.
All video codecs are supported - encoding of MPEG-2 / MPEG-4 AVC, SD/HD, 420/422 8/10 bits
VQ focus:
1080i / 720p / SD
MPEG-4, 4:2:0 / 4:2:2 (8/10 bits)
MPEG-2, 4:2:0 / 4:2:2
Ultra low delay, low delay and standard delay
VANC:
DVB-ASI
Output Rate - 350 Kbps-160 Mbps
Number of Connectors - Three for Ellipse 3100, one for Ellipse 3200
DVB-ASI Built-in multiplexer for encoder cascading with passive loop-through for cascading
DVB Scrambling (optional) BISS mode 1, BISS-E
IP Output
Dual GbE IP output, RJ-45, auto-negotiation
Auto MDI/MDIX crossover
UDP/RTP
TOS, TTL configurable values
SMPTE-2022 FEC (optional)
M-SPTS support (optional)
Data Asynchronous RS-232 up to 115 Kbaud
MPE (Multi Protocol Encapsulation) Up to 20 Mbps
L-Band
DVB-S QPSK
DVB-DSNG QPSK, 8PSK, 16QAM (optional)
DVB-S2 QPSK, 8PSK, 16APSK (optional)
Frequency 950-1750 MHz (50 Hz steps)
Symbol Rate 50 ksps -45 Msps (45Msym requires license)
Roll-Off Factor 35%, 25%, 20%, and CCT - 15%, 10% and 5%
Output Power -50 dBm to -7 dBm (0.5 dB steps)
Spurious Level -65 dBc @ -10 dBm
Monitoring Output Power -45 dBm
Monitoring Output Frequency - Transmit frequency
Features:
Constant code rate modulation (CCM)
16 Kb and 64 Kb FEC block support
Pilot mode
External block up converter (BUC) support
DC Feed for BUC up to 24 VDC 400 mA
Selectable 10 MHz reference clock (in-band or external)
IF
DVB-S QPSK
DVB-DSNG QPSK, 8PSK, 16QAM (optional)
DVB-S2 QPSK, 8PSK, 16APSK (optional)
Frequency 50-180 MHz (1 kHz steps)
Output Power -30 dBm to 5 dBm (0.5 dB)
Spurious Level -65 dBc @ -10 dBm
Selectable Output Impendence 50 /75
L-Band Monitoring Output Power - 45 dBm
SYSTEM MANAGEMENT
6 Resolved Issues
NMX-45155 GRID-761 Lineup Editor reporting wrong state of streams from Audio 7.3.0.0-eng.604
encoder
NMX-45135 ELC-19468 Audio encoder card busy and stream underflow errors. 7.3.0.0-eng.604
NMX-45103 NMX-34291 Europa/Electra Element manager crash during domain manager 7.3.0.0-eng.594
start
NMX-45003 AFR-25545 Slate PCR jitter from slate MPTS input. 7.3.0.0-eng.587
NMX-44952 NMX-44937 NMX upgrade to 7.1.3. changes input format for LRV on ION 7.3.0.0-eng.560
AVC FLEX input services
NMX-44942 NMX-44941 Subtitle descriptor(0x59) cannot be added under streams level 7.3.0.0-eng.560
at the output if the input Transport type is Electra
NMX-44892 NMX-44891 Video frame rate changed from 25 to 29.97 following an 7.3.0.0-eng.549
upgrade from 5.7.4 to 7.1.3.
NMX-44370 NMX-44369 Constant PCR feature is unchecked after catalog upgrade 7.3.0.0-eng.482
NMX-44368 NMX-44367 GUI constant PCR check box has reversed impact on the 7.3.0.0-eng.482
stream
NMX-44355 NMX-44354 PMPO - packager provisioning for audio doesn't take affect with 7.3.0.0-eng.498
customer.
NMX-44321 NMX-44320 LegacyMode key for SAPI compatability is not setup correctly 7.3.0.0-eng.469
NMX-44275 NMX-44274 Service list descriptor is not updated when disabling or 7.3.0.0-eng.478
enabling services at the output transport.
NMX-44210 NMX-44209 After NMX upgrade from 6.4.1.1 to 7.1.1 downconverted 7.3.0.0-eng.458
Electra8240 with FLEX have incorrect configuration.
NMX-44185 NMX-44184 Switch Port Failure error when configuring Miranda NVision 7.3.0.0-eng.486
5128 router on NMX 7.1.1
NMX-44182 NMX-44181 NMX crashes when provisioning due to a long name of data 7.3.0.0-eng.478
stream
NMX-44163 AFR-23128 With NMX 6.7.0.0.406 and ProStream 06.05.10.001, can low bit 7.3.0.0-eng.446
rate streams such as TDT PIDs utilize PID detection without
asserting many fictitious missing pid alarms?
NMX-44159 NMX-44158 Unchecked "Use NTP server" in Domain Manager Option but 7.3.0.0-eng.489
NTP server IP still provision to device
NMX-44017 NMX-44016 Failed to access Vikinx video router via serial. 7.3.0.0-eng.486
NMX-44001 NMX-44000 Inconsistent limit warning for minimum bit rate parameter set in 7.3.0.0-eng.521
OPTION's
NMX-43978 NMX-43976 NMX Application Exception - Unable to cast object of type 7.3.0.0-eng.498
MS.Internal.NamedObject
NMX-43969 NMX-43968 Alarm view does not work properly just after NMX startup 7.3.0.0-eng.522
NMX-43842 AFR-23420 Change PS9K “Gbe-4G Internal SW Error” alarm to – "PS9K 7.3.0.0-eng.406
“Gbe-4G Internal SW Error - Wrong configuration"
NMX-43813 NMX-43810 Loading any of D34 catalogs takes long time and loss of stream 7.3.0.0-eng.393
error and generic profil
NMX-43773 NMX-43772 The "Burn in Subtitles" option of the PMLP services is 7.3.0.0-eng.410
unselected after an upgrade.
NMX-43713 AFR-23748 SAG3 missing the feature for Descramble Fixed key at the IP 7.3.0.0-eng.388
input socket page
NMX-43702 NMX-43572 Encoder's only switch 2 out of 4 services when redundancy { Unknown
triggered Build }
NMX-43599 NMX-42776 ISO 639 Language Descriptors are missing after upgrading { Unknown
NMX. Build }
NMX-43388 NMX-43317 Source IPs are not provisioned to the ION device after { Unknown
upgrading from NMX 6.6.3 to 7.1. Build }
NMX-42847 NMX-42145 Copy and paste on descriptors does not copy the payload { Unknown
correctly. Build }
NMX-42813 NMX-42812 Adding back the option to enter numbers in the ISO 639 { Unknown
Language Descriptor. Build }
NMX-42540 NMX-42537 Duplicated OIDs and the use of “underscore” character which { Unknown
forbidden. Build }
61 issues
ELC-17290 E5400 flex encoder continuously crashing with core file on activating service 10.06.00.110
configuration
ACP-3825 NMX-44890 (Alarm) After NMX Redundancy Switch, all alarms are not 1.1.0.0.51
asserted or remitted in Alarm view automatically. User has to
manually re-status device to update the alarm view. Restart
Domain Manger fixes the issue.
ACP-3797 This problem occurs during startup. When this problem is hit, the 1.1.0.0.60
service will automatically retry starting up itself. It will take longer
time to start a service than usual, but no manual work is required
to recover.
ACP-3013 ACP-3002 Network configuration on Intel Server is removed after patch to 1.1.0.0-eng.480
Build#499
ACP-3012 ACP-3009 Device become invalid hardware after patching to 1.0 b499 1.1.0.0-eng.393
ACP-3001 ACP-2998 NTP communication error alarm is found and cannot remit after { Unknown
ACP starts up from reboot Build }
ACP-2977 ACP-2976 Fan failure alarm is found for a longevity test device run for 63 { Unknown
days Build }
ACP-2973 ACP-2816 Transcoder overload alarm was found for some transcoding { Unknown
profile (no such alarm for previous build) but no noticeable video Build }
of audio issue could be found
ACP-2972 ACP-2840 TimeStampError is found at the point of Mux redundancy switch { Unknown
Build }
ACP-2966 ACP-2550 Device should alarm on invalid IP address setting, i.e. 0.0.0.0. { Unknown
Build }
ACP-2964 ACP-2750 [ACP] Device timeout and management connection failed to 1.1.0.0.6
establish after ACP was in Transcoder Overloading for sometime
ACP-2954 ACP-2610 (ACP) Audio/Video stuttering using Echostar SDI source 1.1.0.0-eng.469
ACP-2953 ACP-2843 (ACP) After changing management IP address, "Failed to connect { Unknown
to NTP Server" alarm is raised Build }
ACP-2952 ACP-2713 (ACP SDI)(Divitrack) Overnight run with 8 SD per RU, 1.1.0.0-eng.388
downstream ProStream reports occasionally timestamp error and
DTS Analyzer reports PCR drift rate is too large from time to time.
ACP-2942 ACP-2933 (ACP) Using Comcast feed, some program have "service is 1.1.0.0-eng.559
initializing" when switching from ad to movie content triggering
some glitches
ACP-2908 ACP-2907 Short SCTE 35 pre-roll alarm is seen when doing ESAM 1.1.0.0-eng.503
regeneration with SDI input
ACP-2875 ACP-2833 (ACP) SDI Compression E-AC-3 to another format. No alarm 1.1.0.0-eng.475
when E-AC-3 source is not present
ACP-2856 ACP-2834 (ACP) Mobile: 80*64 and 10 kbps video. Failed to start service 1.1.0.0.5
due to user or system error. Controller needs to check video bit
rate
ACP-2855 ACP-2842 (ACP SDI)(Regression) Change input source signal between SD 1.1.0.0-eng.514
and HD, Electra X didn't recover automatically and stay in "Signal
Loss Slate is Activated". Disable/enable channel clear the error
condition.
ACP-2853 ACP-2852 Service restarted a few times with internal communication error { Unknown
when enable a channel using 1080psf23.98 source. No further Build }
channel restart afterwards
ACP-2695 ACP-1675 Channel re-initialize without alarm stating reason when the input 1.1.0.0-eng.414
video has frame rate change and resolution change
ACP-2689 ACP-2285 VITC is present (with some values) even when it is not enabled. 1.1.0.0-eng.520
ACP-2425 ACP-1383 Buffer Compliance Failures for MPEG2 480I to 720P conversion { Unknown
Build }
ACP-2333 NMX-38464 Can't setup IP output redundancy with distinct virtual source IP. 1.1.0.0-eng.403
28 issues
ELC-19462 ELC-19453 [Beijing Broadcast Tech] ELC8100 running 10.8.5.202-8100 has D_10.13.00.044
time offset of 8 min compared to NTP server
ELC-19336 ELC-19324 Ugly peformance when switching from high bit rate CBR stream D_10.13.00.030
to VBR stream via program redundancy.
ELC-19188 ELC-19136 VANC 104 has Proprietary Command Request, which results in D_10.13.00.025
errant table in non-avail SCTE 35 pid
ELC-19152 ELC-19070 Encoder's clock not synced to mux alarm on encoders D_10.13.00.023
ELC-19106 ELC-19103 Dolby E @25Hz source is having lip sync issues when D_10.13.00.039
provisioned with DolbyE@25Hz settings on Elc 8200 HD SDI
Encoders
ELC-18873 ELC-18113 Occasional FRAME LATE errors from SD video in DToIP pool D_10.13.00.019
ELC-18779 ELC-18753 Encoders stop processing DPI avails due to Internal Resource D_10.13.00.011
Unavailable.
ELC-18764 ELC-18762 video glitch on channel due to non-compliant encoded video D_10.13.00.015
ELC-18612 IRIS-393 IRIS does not report the video bit rate correctly. D_10.13.00.004
ELC-18559 ELC-18544 Loss of DPI on channel due to DTMF Splice insert failures D_10.13.00.013
ELC-18267 ELC-18265 Brief macroblock noise on bottom part of picture in ELC-8200 D_10.13.00.009
encoder
18 issues
ELC-19415 ELC-19027 QVC encoding interoperability issue with Miharu decoder- code 9.20.0.0-eng.21
d_10.11.03.119/116
ELC-19337 ELC-19103 Dolby E @25Hz source is having lip sync issues when I_09.20.00.046
provisioned with DolbyE@25Hz settings on Elc 8200 HD SDI
Encoders
ELC-19332 ELC-19324 Ugly peformance when switching from high bit rate CBR stream I_09.20.00.046
to VBR stream via program redundancy.
ELC-19315 ELC-19313 Disable AFD and apply in SAG3, reopen SAG3 and AFD is I_09.20.00.046
checked again.
ELC-19308 ELC-19288 VBR service goes to min rate when enabling 3 other services in I_09.20.00.046
an ELC9K Program Group
ELC-19307 ELC-19298 "Unable to allocate resources" alarm on ELC9K for same config I_09.20.00.046
that works on ELC8K.
ELC-19171 ELC-19111 SAG3 - Exception message raised when trying to delete multiple { Unknown
core files at the same time Build }
ELC-19150 ELC-19070 Encoder's clock not synced to mux alarm on encoders I_09.20.00.036
ELC-19149 ELC-19136 VANC 104 has Proprietary Command Request, which results in I_09.20.00.040
errant table in non-avail SCTE 35 pid
ELC-18875 ELC-18762 video glitch on channel due to non-compliant encoded video I_09.20.00.017
ELC-18761 ELC-18753 Encoders stop processing DPI avails due to Internal Resource I_09.20.00.014
Unavailable.
ELC-18695 ELC-18691 SAG3 - FEC ports not set correctly for unicast output. { Unknown
Build }
ELC-18665 ELC-18663 ELC9200 output is corrupted if power cycled with is running and I_09.20.00.046
spooling data
ELC-18616 ELC-18615 After upgrading to NMX 7.1 and accompanying embedded code I_09.20.00.018
ELC9K is stuck in aquamarine state with service out.
ELC-18611 IRIS-393 IRIS does not report the video bit rate correctly. I_09.20.00.005
ELC-18572 ELC-18544 Loss of DPI on channel due to DTMF Splice insert failures I_09.20.00.016
ELC-18568 ELC-18565 Bitstream Clipping on ELC9K in NMX 7.0.2 and NMX 7.1 I_09.20.00.014
ELC-18501 ELC-17545 Every +- 30 min encoder will insert silences on AC-3 passthru I_09.20.00.002
service, need to disable/enable audio to recover
ELC-18451 ELC-18447 [SAG3] Unable to route VBR program to 2 different outputs { Unknown
Build }
ELC-18398 ELC-16852 VBI data does not flow on encoder output after ad - require I_09.20.00.001
reprovision to flow again.
ELC-18145 ELC-18143 SAG3: Unable to allocate 2 RAC cards to a single SDI source I_09.20.00.018
ELC-18122 ELC-18113 Occasional FRAME LATE errors from SD video in DToIP pool I_09.20.00.026
30 issues
AFR-25037 NMX-44260 CAS EMM PIDs are not available at the output Africa_06.08.00.030
after upgrading or rebooting Prostreams
AFR-24905 AFR-24897 Alarm Gbe Input Socket Buffer Overflow, look like Africa_06.08.00.030
false alarm
AFR-24569 AFR-24564 ACE A6 EBP tag and output data issue with Africa_06.08.00.032
NetStream to Wowza segmenter
AFR-24175 AFR-24173 ACE DSP Set specific max dB, loudness target to Africa_06.08.00.017
–20LKFS and the limiter true peak is
–20dBFS
AFR-23740 AFR-23737 CAS After NMX Domain Stop/Start ECM's are Africa_06.08.00.014
deleted from the Prostream
AFR-23735 AFR-23732 SAG-EMB Prostream "Old" Web GUI – add the ability Africa_06.08.00.013
to configure several TS with same socket
address and different SSMs.
AFR-23135 AFR-23128 Alarm With NMX 6.7.0.0.406 and ProStream { Unknown Build }
06.05.10.001, can low bit rate streams such
as TDT PIDs utilize PID detection without
asserting many fictitious missing pid
alarms?
AFR-22640 AFR-22635 PSI/SI PS9K scrambling SDT and EIT pid after Africa_06.08.00.009
upgrade
AFR-22606 AFR-22597 ACE A6 Broken video problems found during MP2 Africa_06.08.00.018
SD -> H264 SD transcoding on PS1K
18 issues
AFR-25437 AFR-25435 Alarm PS9K JUNO show false CC error alarms 10.5.0.0-eng.692
AFR-25038 NMX-44260 CAS EMM PIDs are not available at the output after 10.5.0.0-eng.736
upgrading or rebooting Prostreams
AFR-24904 AFR-24897 Alarm Gbe Input Socket Buffer Overflow, look like 10.5.0.0-eng.738
false alarm
AFR-24801 AFR-24797 Juno - JUNO GBE Ports 1&2 or 3&4 share same 10.5.0.0-eng.721
General MAC address when configured to Port
redundancy
AFR-24765 AFR-24763 CAS Prostream timeout at NMX when configuring { Unknown Build
EMMG on diffrent subnet }
AFR-24568 AFR-24564 ACE A6 EBP tag and output data issue with NetStream
to Wowza segmenter
AFR-24559 AFR-24557 General ASI slot5 no valid ES output after few minutes 10.5.0.0-eng.709
running, output data are NULL packets only
AFR-24174 AFR-24173 ACE DSP Set specific max dB, loudness target to
–20LKFS and the limiter true peak is –20dBFS
AFR-24170 AFR-24168 HTTP_GUI Other value that different than “1” in Network
ID (TS Out) causing Exception in the SAG3
when controlled by NMX
AFR-23739 AFR-23737 CAS After NMX Domain Stop/Start ECM's are 10.5.0.0-eng.623
deleted from the Prostream
AFR-23563 AFR-23559 Device Switching time of PS9K Main/BKP increased { Unknown Build
Redundancy between 10.2 and 10.3 versions }
AFR-23451 AFR-23449 SNMP PS9K MIB OID should be diffrent than the 10.5.0.0-eng.716
PS1K
AFR-23134 AFR-23128 Alarm With NMX 6.7.0.0.406 and ProStream { Unknown Build
06.05.10.001, can low bit rate streams such as }
TDT PIDs utilize PID detection without
asserting many fictitious missing pid alarms?
AFR-22639 AFR-22635 PSI/SI PS9K scrambling SDT and EIT pid after 10.5.0.0-eng.555
upgrade
AFR-22605 AFR-22597 ACE A6 Broken video problems found during MP2 SD 10.5.0.0-eng.615
-> H264 SD transcoding on PS1K
AFR-22362 AFR-20647 General PS9k SAG displays XML load Failed on { Unknown Build
opening the SAG page, after clicking OK on }
the pop up the SAG page is unsable
29 issues
PR ID Description
Lip sync issues bug fixes – fixed lip-sync for 422 in +/- 5msec mode
IRP-8553 FP: For dual decoder controlled by DMS at the idle screen the text might be corrupted if the DMS
name is long
IRP-8552 DMS Info: The Alternative program for decoder is shown at the Authorized programs tab
IRP-8203 Sometimes processing profiles change does not cause PVR to update configuration
IRP-8158 If there are more than 16 Input Profiles, some of them might be missing while locked to Alternative
link in DR
IRP-8913 In some cases the audio decoding got stuck and didn’t recover due to reception problems
IRP-8880 In few streams the decoder had issues presenting the correct size of DVB subtitles when doing HD
to SD down convert
IRP-8916 There were issues with the presentations of DVB subtitles in few scenarios
IRP-8932 BISS keys were cleared after the device was rebooted
IRP-8944 DVB Subtitles disappears after long run and don't recover automatically
PMLP-6749 [PCCW] HTTP GET a non exist LLCU asset return 500 VP45C_1.6.3.0.5
Internal server error which misleading EDGEWARE to
interpret the server is unhealthy and took out from server pool
that toggled service outage
PMLP-6715 Channel MTVHit has Variant playlist lost alarm asserted VP45C_1.6.3.0.3
during MG has problem but alarm didn't remit after MG
resumed to normal. Failover to backup PMPO resolve the
problem.
PMLP-6657 Teletext appeared on HLS even Teletext handling was set to VP45C_1.6.3.0.2
'None'.
PMLP-6638 PMPO returned error 404 on all VOD asset egress request. VP45C_1.6.3.0.4
PMLP-6557 VP45C_1.6.3.0.3
PMLP-6547 PMLP-6536 When channels running over a long period of time (e.g. 120 VP45C_1.6.2.0.7
days), "Output TS underflow" and "Memory Utilization
Threshold Reached 90%" alarm will be asserted.
PMLP-6501 PMLP-6491 After enabling Teletext in OP-47, output video was frozen for VP45C_1.6.2.0.4
50 seconds and then had another frame displayed (content
skipped).
PMLP-6463 ProMedia Live did not output the teletext properly from the VP45C_1.6.2.0.2
SDI input (OP-47/OP-42) so that ProMedia Package
misrecognized the input as private data.
PMLP-6448 ProMedia Live detected the frame rate incorrectly for an input VP45C_1.6.2.0.8
source and caused jerky video output.
PMLP-6435 PMLP-6397 OnCuePoint debug messages were missing from Tech Dump VP45C_1.6.2.0.1
logs.
PMLP-6432 Lip sync was found in a channel after upgrading to 1.6.1.0.16. VP45C_1.6.2.0.3
PMLP-6423 The HLS player displayed large subtitles (through Teletext -> VP45C_1.6.2.0.1
TTML) on the screen abnormally but subtitles appeared on
Smooth Streaming output was normal.
PMLP-6415 All channels were lost as the query license was failed. VP45C_1.6.2.0.4
PMLP-6403 PMLP-6398 A very short silent audio was found in the output, and VP45C_1.6.1.0.16
repeated for a few minutes, but is resolved by re-connecting
the SDI input.
PMLP-6401 PMLP-6029 "UDP signal loss" and "Secondary source activated" alarm VP45C_1.6.2.0.1
should contain a list of SSM configured in the event
message.
PMLP-6400 PMLP-6380 Backup source was incorrectly used sometimes after failover VP45C_1.6.2.0.3
when the "Automatic with automatic revert" socket
redundancy mode was used.
PMLP-6391 NMX-40581 Services of ProMedia Live may output mute audio if input VP45C_1.6.1.0.15
audio bitrate was incorrect.
PMLP-6376 The "KMS initialization Error" alarm was asserted after VP45C_1.6.1.0.11
ProMedia Live and Package was upgraded from 1.4.0.0 to
1.5.1.0.
PMLP-6345 The auto detection\correction for video format did not work. VP45C_1.6.1.0.10
PMLP-6332 Negative to PTS to PCR offset was observed that caused VP45C_1.6.1.0.13
decoder problems.
PMLP-6320 PMLP-6148 When input stream slower than expected or having corrupted VP45C_1.6.1.0.6
data caused output outage.
PMLP-6313 PMLP-6289 Background color was not implemented when converting VP45C_1.6.1.0.10
teletext to TTML.
PMLP-6301 PMLP-6267 ProMedia Live's audio output was intermittent and video VP45C_1.6.1.0.6
playback rate was slow when audio output was absent. This
was recovered when service was restarted.
PMLP-6300 PMLP-6267 ProMedia Live's audio output was intermittent and video VP45C_1.6.1.0.6
playback rate was slow when audio output was absent. This
was recovered when service was restarted.
PMLP-6299 PMLP-6221 When source audio was AC-3 1/0 C, the resulting Smooth VP45C_1.6.1.0.8
Streaming output was static noise.
PMLP-6298 PMLP-6226 InitDongleError causing all ingest requests were rejected with VP45C_1.6.1.0.7
error code 404.
PMLP-6268 NMX-40123 Users were not able to override the audio output bitrate when VP45C_1.6.1.0.4
the audio was selected as passthrough.
PMLP-6256 FTP VOD ingest bandwidth limit should be increased from VP45C_1.6.0.0.32
100 mbps to 200 mbps.
PMLP-6247 PMLP-6164 No CatchUp services performed for HLS output. Suspect VP45C_1.6.0.0.33
related to retention period was modified.
PMLP-6223 PMLP-6222 If the inserted USB dongle was removed and inserted back VP45C_1.6.1.0.6
again, this caused channels to go down but without any
automatic recovery process took place.
PMLP-6205 PMLP-6169 First FTP attempt to CWD to Origin VOD directory resulted in VP45C_1.6.0.0.29
550 No such file or directory.
PMLP-6175 VP45C_1.6.0.0.28
PMLP-6147 PMLP-6145 Font size of TTML converted from Teletext was too small to VP45C_1.6.1.0.3
be displayed on iDevice and most Smooth Streaming player.
PMLP-6144 PMLP-6107 The ProMedia 2100 server (for ProMedia Package and VP45C_1.6.0.0.29
Origin) could not play live broadcast and the "Path not found"
error returned on client requests.
PMLP-6142 PMLP-6110 PMPO and MediaGrid LLCU file truncation issue. VP45C_1.6.0.0.29
PMLP-6140 PMLP-6117 Two ProMedia Package and Origin servers used the same VP45C_1.6.0.0.31
Long Lasting Catch-up (LLCU) asset . This indicated servers
could extract the same LLCU asset at the same time causing
incomplete content in LLCU asset.
PMLP-6138 PMLP-6118 The ProMedia Package and Origin server replied with HTTP VP45C_1.6.0.0.31
Error 502 on all egress request.
PMLP-6111 When using the ProMedia Package and Origin setup, HTTP VP45C_1.6.1.0.6
500 error was observed on Smooth Streaming manifest
during hourly boundary.
PMLP-6105 iOS native player may show "can't load movie" when playing VP45C_1.6.0.0.31
catchup with WebVTT and at audio segment not-found e.g.
PMP segment drop.
PMLP-6096 PMLP-6084 ProMedia was not able to detect input after pressing the Scan VP45C_1.6.0.0.24
button in the GUI. In addition, the "PID missing" alarm was
asserted although the PID existed. But, using release 1.3 and
1.4 with the same input source work properly.
PMLP-6087 PMLP-5962 RTP packet size too big to pass through network tunnel. VP45C_1.6.0.0.25
PMLP-6064 PMLP-5963 ProMedia Package's RTP output did not work with Blackberry VP45C_1.6.0.0.25
BB OS7 devices.
PMLP-6054 PMLP-5859 The Program Date Time jumped back that caused streaming VP45C_1.6.0.0.33
interruptions/failure when streaming to less robust HLS
players.
PMLP-6050 PMLP-6033 After upgrading ProMedia Live from release 1.3.1.0 to VP45C_1.6.0.0.22
1.5.0.0, channels could not start up properly as the audio
format displayed in the GUI was incorrectly recognized as
Dolby Digital. But it was analyzed as MPEG-2 Layer 2
actually using the tools MediaInfo and MProbe.
PMLP-6001 PMLP-5985 When there was congestion and chunk dropped in Smooth VP45C_1.6.0.0.23
Streaming output, ProMedia Package published "invalid"
chunk to ProMedia Origin and had response 400.
PMLP-5991 PMLP-5955 Glitch and faster/slower audio output were found when input VP45C_1.6.0.0.14
source had mono program and stereo advertisement.
PMLP-5926 PMLP-5595 After using a ProMedia redundancy switch, the output video VP45C_1.6.0.0.25
would have a second glitch that affected services.
PMLP-5920 PMLP-5902 Silent Audio output was observed from the transcoding VP45C_1.6.0.0.16
service using the source MPEG2-AAC 5.1 @384kbps 48kH.
PMLP-5919 PMLP-5903 Service keeps restarting every 2 hours due to memory VP45C_1.6.0.0.14
overuse using the source MPEG1L2 2.0 @192kbps 44.1kHz.
PMLP-5918 PMLP-5908 When input source was missing suddenly, the ProMedia VP45C_1.6.0.0.12
Package server's CPU utilization increased 10% or higher
and would not be back to normal level after input source and
publishing resumed normally.
PMLP-5897 Failed to start ProMedia Package's channel with Dolby Digital VP45C_1.6.0.0.13
Plus 7.1 audio input.
PMLP-5875 NMX-36272 After 1:1/1+1 ProMedia Package and Origin failover occurred VP45C_1.6.0.0.8
(using MediaGrid as storage) by unplugging input cables, the
master server was backed off unexpectedly while the
standalone server was plugged back with the input cables.
PMLP-5659 Minimum update interval for Thumbnail's setting did not VP45C_1.6.0.0.20
perform as expected.
78 issues
Ellipse-1031 RF output bug fix – changing "C&D auto restore" to "C&M manual restore" turns OFF the C&M
but the status remains ON.
Ellipse-997 Changing the default value of the max input level from 0dB to +18dB.
7 Known Issues
NMX-32908 ELC-14424 (License) Not all licenses alarms are Correlated alarm behavior.
displayed on NMX. Workaround: Resolve the displayed
error first, then restatus to view and
resolve the next license alarm (if
any).
3 issues
Automation
Server and
Automation
Admin GUI
PR 38847 CA descriptor The CA descriptor location can be managed by the Automation Server at
location option the component level or program level. However, the "Both" option shown
"Both" issue in the GUI drop-down menu cannot be used. Choosing this option will
result in only the component level descriptors being set in the output.
Element
Managers
PR 30824 CAS CAT CAS CAT extraction is not supported on ProStream 1000. EMMs appear
extraction not as ghosts in the extraction table. EMM PID, client ID, and Private data
supported on parameters should appear after CAT extraction.
ProStream 1000
PR 36622 Null packet Null packet insertion behavior is identical in the NMX GUI and the
insertion multi-channel encoder stand-alone GUI (Ion, Electra, or Audio encoders).
behavior identical When enabling null packet insertion on a multi-channel encoder, the
in NMX GUI and device will add null packets to the transport in a rate designed to create a
the Multi-channel smooth transport flow equal to the sum of all the elementary streams in
encoder stand the transport. NMX GUI allows defining a rate for the output transport, but
alone GUI this is not reflected at the actual output of the encoder. The encoder will
still output at the minimum smoothed bit rate. When a multi-channel
encoder is mistakenly configured to a transport rate that is lower than the
sum of all the streams, NMX will generate an alarm.
Graphical
User
Interface
(GUI)
NMX-27844 Active channel In Electra 8K and ProStream1K – When the GbE port is set to Automatic,
disappears the Active Channel at redundancy mode disappears.
NMX-23911
SAPI-XML query For NMX system with many large size maps, it is not advisable to query all
for the service configurations using one query. The system may not be able to
StreamMapQuery allocate memory for the return string. It is recommended to get the list of
returns a list of stream maps and query one stream map at a time.
SharedFiles files, For example, given a system with 10, 20 MB service configurations will
not the require 200 MB of continuous memory to be allocated if all the service
StreamMap configurations are queried using one single query.
NMX-27561 Customer is Workaround: Until NMX implements the fix, here is the workaround. If the
seeing 2-3 encoder is set to IGMPv3, then in the downstream Cross Connect
glitches in the property, set "Enable Upstream Platform Ports" to True.
video when
performing
Maintenance
Mode
redundancy on
Electra 8000
encoder
PR 37813 Disabling If the SDT/NIT tables for one transport are disabled, the tables in another
SDT/NIT tables transport may still contain that transport's data. For example, if the
issue SDT/NIT tables for transport A on the multiplexer are disabled, the
SDT/NIT tables in transport B will still contain the data of transport A.
However, if SDT/NIT tables are deleted (instead of disabled) from
transport A, the SDT/NIT of transport B will not point to transport A.
Installation
NMX 28398 Installing Digital Service Manager hangs when opening UltraVNC 1.0.95.
NMX 28399 UltraVNC 1.0.95 Workaround:
on NMX Server
1. On the server, do a full installation of VNC server.
2. During the installation set up, you MUST install the optional Mirror
driver.
3. This installation needs to be done by going physically to the server,
as over the remote desktop the driver installation will not be correct.
VOD
Statistics
PR 30317 No statistics data The VOD utilization chart is a linear chart, and as a result, a straight line
retrieved from will always connect two consecutive data points. If data is missing for a
NSG device not period of time for the queried object's statistics, a line on the graph will
treated as zero connect the last point of data and the first point of continued data and will
data in history not show zero utilization for the period of time between these two points.
This may cause graphs to look unusual when there is missing data for
long periods of time.
Stream
Editor
PR 31640 Extraction of Only one virtual channel with elementary streams appears in the
sources with extraction window. For the rest of the virtual channels, only PMT PID
virtual channels appears under service. In the case of common PMT only, all channels
NOT supported appear on extraction, but only one of them contains PMT PID. Note: On
the embedded viewer the extraction appears correctly.
PR 34764 Changing This alarm can be ignored since it does not affect service. (PCR has no
transport PCR connection with PSI.) The alarm can be cleared by rebuilding PSI (which
settings (for rate results in no PSI changes).
shaping) causes
"rebuild PSI"
alarm.
PR 37818 Making Access If an Access Criteria Change is made, a "rebuild PSI" alarm will issue. As
Criteria Change long as the property exists on the output side of the map, and it is being
and "rebuild PSI" touched by some change in the service configuration, NMX raises the
alarm issue Stale PSI warning (up to the current NMX release). NMX does not keep
detailed maps and does not check to see what properties affect what
tables or descriptors.
Performance
PR 34228 Deletion of a When services from pool 1 are deleted and added to pool 2, and the pool
DiviTrackXE™ 1 deletion is in the same command buffer as the pool 2 addition, the
pool and multiplexer will oversubscribe. Multiplexer oversubscription affects service.
multiplexer Workaround: Separate the deletion command from the addition command
oversubscription ( i.e., perform the "Apply" action after the pool deletion).
issue
Provisioning
PR 37876 PMT table still Scenario: Add service X with a RSS and then add Service Y with the
spooled after same RSS. If you disable the PMT of service Y, then rebuild PSI, and then
disabling disable RSS of service Y, the PMT of service Y will flow as a ghost. The
services with same scenario on service X does not cause the PMT to flow as a ghost.
Virtual RSS Workaround: Delete service Y instead of disabling its PMT and RSS.
NOTE 1: This happens only if RSS is virtual output for a couple of
services.
NOTE 2: In the case where RSS X is first added to service A then to
service B, the bug will happen only when service B is disabled. When
service A is disabled, BNG behaves as expected.
PR 38052 NMX provisioning This issue occurs in systems where the encoding channels within the
of ION issue single ION unit are configured differently in terms of number of streams
and audio card configurations. This is likely to occur where path selection
is available before the Ions (e.g., the input switch). Problems associated
with this issue include 1) failure to find a path, 2) having four programs
from a single input Ion provisioned to more than one Ion encoder, and 3)
failure to complete redundancy actions. Using a balanced switch or
off-lining the input ports that are not connected solve the first two
problems but not the third one.
ACP-3112 PMLP-6551 Channel unexpected re-initializing and Channel restart might occur if the
device application error using Live (with source contains CC errors.
CC errors) for long run test No work around.
ACP-2897 NMX-42245 Need to support copyright flag for AAC. Need to support copyright flag for AAC.
ACP-2820 ACP-2665 (ACP) Changed the link to have output If the user disconnect a link to an
from interface 6. Output is going Interface interface A and connect it to interface B
5 still. which does not have the IP address set
correctly, services might still flow on
interface A although there's no more
connection.
Fix the interface B setting to resolve the
issue
ACP-2815 NMX-42105 Multiscreen alarms impacting multiple Check the alarm details for more
profiles for example slate insertion are information as to which profiles are
only displayed on as a single alarm in impacted.
NMX
ACP-2348 ACP-1275 NTP sync doesn't adjust to Daylight NTP sync doesn't adjust to Daylight
saving time (DST). saving time (DST).
ACP-2347 ACP-1074 No audio when transcoding HE AACv2 to Transcoding HE AACv2 to HE AAC v2,
HE AAC v2, different bitrates. different bitrates is not supported in this
release.
ACP-2342 ACP-1429
ACP-2252 ACP-1002 Capture: audio is lost almost half of the Robustness issue. With source
time while on ELC9K, audio is always containing PTS jitter, output might not
present flow properly
ACP-1808 NMX-39291
(Doc-RN) When manually create new For this release the ElectraX will reject
stream, SE should have default input PID range of 0 - 3.
video, audio, DPI, VBI, data pid number
start with 0x4.
40 issues
ELC-18590 ELC-18581 (Doc-RN) Encoder SAG Electra 9200 Standalone GUI (SAG): If you need
Online help for setting assistance in retrieving a lost password to access the
passwords needs a application, contact Harmonic Global Services and
section what to do if the Support and provide the device serial number, and
password is forgotten. the device MAC.
2 issues
PR Metadata Device will not alarm when trying to enable metadata pass-through to AIC
107339 pass-through on card.
the AIC is not
supported.
PR Electra 7000 When Repeat Field Detection is enabled on the Electra 7000 with 1080i at
101554 1080i incorrectly 29.97 sources that contain 3:2 content overlaid with news tickers or stock
detecting 3:2 pull tickers, repeat fields are incorrectly detected and will cause the decoded
down video to judder on the tickers. This issue affects Electra 7000 releases for
NMX 5.5.3; it also affects Electra 7000 releases for NMX 5.7 or later.
Workaround: Disable the Repeat Field Detection feature via NMX or SAG.
Once this feature is disabled, the video will no longer judder.
PR Encoder switched In the following cases, re-statusing affects service and causes switch back to
103059 to backup input the primary input socket.
socket, Case 1: Initial situation: Both the main and backup input sockets are valid and
re-statusing or identical, and no alarm is displayed on the encoder.
restarting DM may
cause outage 1. Stop descrambling or remove the smartcard on the main source to
send scrambled content to the encoder and leave the source as is.
2. The encoder flags the decoding error and switches to the backup
source after a few seconds.
3. Re-status the encoder or restart the DM.
4. After re-statusing or restarting the DM, the encoder switches again to
the main source by itself, which leads to an output outage (e.g., a black
screen).
5. After a 20 second outage, the encoder switches again to the backup
input socket and output video resumes.
Case 2: Initial situation: Both main and backup input sockets are valid
and identical, and no alarm is displayed on the encoder.
6. Stop descrambling or remove the smartcard on the main source to
send scrambled content to the encoder.
7. The encoder flags the decoding error and switches to the backup
source after a few seconds.
8. Correct the main source to make it valid again (descrambled). The
encoder remains switched to backup socket as expected.
PR Transports with For corner cases where a transport has a high program count ( >30), or
102437 very large programs are referenced but the circuits of those programs do not exist in the
program counts transport, it could take up to 1.5 times longer to complete extraction.
extraction issue
PR Avsync issue When multiple audio decode/encode streams are provisioned on the same
98742 FLEX card, with mix of positive and negative delays, sometimes avsync will
be off.
Workaround: Disable and then enable the audio stream to recover avsync.
PR Disabling SPPC If SPPC is disabled on the slave stream, the master and slave audio streams
97072 issue will not flow. Disabling the slave SPPC will stop the master SPPC as well.
Workaround: Disable the master SPPC and the re-enable it.
PR Electra 8300: Port Auto-Revert Redundancy is not supported in this release in ELC 8320
102473 auto-revert mode although it can be configured by the user without any alarms.
on FLEX Polaris
not supported on
BMW branch
PR "Multichannel or The Electra 8300 may display a "Multichannel or downmix provisioning only
101914 downmix supported on port 2 of on-board" alarm. This will occur if the user exceeds
provisioning is decode resources by enabling multichannel downmix or provisioning
only supported on multichannel decoding (e.g., provisioning two audio streams on a transcoded
port 2 of on-board" audio profile).
alarm Please provision the different streams within the limited resources.
PR Stream underflow If the user adds the same input program with an external PCR stream to two
103798 alarm issue different output transports, a stream underflow alarm may display if the user
disables one of the output transports.
Workaround: Disable and re-enable the PCR stream, and it should recover.
PR Failure on FLEX If the Polaris card is reset before the FLEX card reset is finished, the encoder
103608 card issue will have a core file failure.
PR "Table Set When the PSIP configuration is initially setup or a change is made to the
102116 provision is generator or encoder, a "Table set provision is malformed" alarm may be
malformed" alarm issued.
for PSIP does not Workaround: There is no workaround to remove the alarm. However, on the
clear next table update, the alarm should get removed automatically. If the alarm is
raised, do not try to clear the alarm, as it will automatically clear with the new
table update.
PR Sampling After loading a file from the input extraction, the sampling frequency of audio
100593 frequency of audio pass-through and decode is set by default to 44.1 KHz and 96 Kbps.
pass-through and Workaround: Manually set the value to 48 KHz on the NMX encoder
decode set by properties page.
default to 44.1
KHz and 96 kbps
PR Electra 5000 Electra 5000 output may not buffer compliantly at bit rates of 12 Mbps and
98639 output buffer issue above.
PR Encoder failure The encoder will fail if the GbE port is changed from BOTH to PRIMARY or
99131 when GbE port is BACKUP, or if the transport destination is changed from dual to primary only.
changed Neither of these configurations are typical configurations.
PR AAC Dual (1+1) AAC Dual (1+1) is not supported if the transport format is LATM/LOAS.
99923 issue
PR Electra-8000 On an Electra 8000, redundancy fail-over time may be longer with secondary
97689 redundancy channel configurations than with primary channel-only configurations.
fail-over time Workaround: None. The system recovers by itself, but it takes a longer
issue amount of time.
PR
97325
Re-encoding from Downmixing from AC-3 2.0 to AC-3 1.0 gives only the left channel on the
AC-3 2.0 to AC-3 output. This is not a supported configuration. Downmixing to MPEG-1 Layer II
1.0 issue 1.0 is a supported configuration.
PR PCR pass-through PCR pass-through on FLEX AC-3 and MPEG-1 Layer II is not a supported
96090 on FLEX AC-3 feature even though it is configurable.
and MPEG-1
Layer II issue
PR Recreating a If a good stream is flowing with AC-3 PT, and all the video (from the service
95594 video stream on configuration) on the input side is deleted, and the stream is then re-created
an existing good (and added to the output), the Video will flow fine but not the audio after
stream connecting service to the network. A "source underflow/overflow with stream
underflow/overflow underflow" alarm will display.
alarm issue Workaround: Disable and then re-enable the audio stream.
PR Re-encoding not The re-encode feature (with Dolby AC-3 as an input format) is supported only
94275 supported on in Electra 8000 platforms with AHC-RAC and on-board audio cards. It is
on-board Electra configurable on other platforms and configurations but will not work properly.
5400 and Electra
7000
83084 / Cross-conversion On cross-conversion AutoAFD, when changing the video aspect, the video
94208 AutoAFD issue change is not seamless, and the bit stream AFD change is off by three to four
frames.
PR Audio downmix Audio downmixing is not supported on the AIC or the AHC-561 cards. No
93921 not supported on alarm will display if this feature is provisioned on these cards.
the AIC or the
AHC-561 cards
PR Encoder If the encoder is configured with multiple audio streams on one audio card,
93350 configured with and at least one audio stream is configured with "re-encode" processing,
multiple audio changing the re-encoded format of the re-encode audio stream will affect the
streams within an audio on the other ports (within the same audio card).
audio card issue
PR Mezzanine Enabling the secondary video path with Mezzanine encoding will affect the
92223 encoding issue existing primary video. This configuration is not supported.
PR Audio provisioned If embedded audio has been provisioned on an encoder with an AIC or RAC
92453 on encoder with card, and the video is re-provisioned, the audio card may need to be reset for
AIC or RAC card audio to flow.
PR86780 (DiviTrackMX) Disabling output video in IP or ASI Transports on the DTMX FLEX Electra
/ 91004 FLEX Electra 5000 encoder with ASI and IP dual outputs causes "Sustained MPEG Packet
5000 encoder with Loss" and output cc errors.
ASI and IP dual DTMX does not support the ability to disable one-stream-only IP or ASI.
outputs issue
PR Input extraction Input extraction with HD services shows VBI instead of VANC.
89084 with HD services Workaround: Delete the discovered VBI PID and create a VANC PID.
shows VBI instead
of VANC
PR Auto Auto cross-conversion configuration based on WSS for FLEX input is not
89080 cross-conversion supported. Auto WSS with FLEX VBI WSS pass-through only works when the
issue input bit stream has the same aspect ratio (AFD) as the WSS signaling
aspect ratio.
PR Encoder When using an encoder in standalone mode, the secondary video encoding
86638 standalone mode parameters cannot be changed when the secondary video is added to two
issue output transports. A "Cannot Use Duplicate PID: xxx" alarm will issue.
Workaround: Use different PIDs for the two output transports or use NMX.
PR Resetting Electra Resetting the Electra 8000 with the secondary channel causes the video card
85239 8000 with to loop when a license is not available for the primary channel.
secondary Workaround: Disable the primary stream or provision configuration for
channel video secondary on primary and reset the encoder if the problem still exists.
card loop issue
PR Enabling/Disabling Enabling, disabling, or changing the format conversion of the secondary video
85225 format conversion will cause minor glitches in a few frames on the primary channels.
of the secondary Workaround: Currently, there is no workaround.
video issue
PR FLEX Electra If two streams are already provisioned on the device, any auto switch needs
85054 8200 enabling to be identical on both streams. If one stream changes, the other stream will
FLEX HD auto be stopped.
decode issue Workaround: If the auto switch on the first stream is disabled, the second
stream needs a provision change, such as enabling / disabling stream. This
will change the encoding settings and recover the stream.
PR Supporting ANY Supporting ANY xxx licenses causes an incorrect license count display on
83547 xxx licenses SAG.
causes license
count issue
PR Adding/Deleting If a license has expired or is deleted while services are still flowing, adding a
81996 wild card license wild card license may trigger a one second service interruption on the video
triggers service and audio streams. After this interruption, all services should flow normally.
interruption on Workaround: Apply valid licenses before expiration of any temporary licenses.
audio/video
streams
PR Setting still picture Setting the still picture rate above the maximum bit rate or below the minimum
83780 rate issue bit rate will cause a bandwidth oversubscription and CC errors in the entire
transport.
Workaround: Set the bandwidth properly within the minimum and maximum
bit rates.
PR AC-3 audio Currently, the extraction of AC-3 audio is not fully supported and is
82937 extraction issue recognized as a data stream if the stream type is equal to 0x6.
Workaround: Delete the stream and manually create the extraction.
PR FLEX with LRV: On FLEX encoders with LRV, changing "insert PCR" properties on one of the
83286 Changing "insert secondary channels coming from the same video card on Elc-8xxx will result
PCR" properties in stream underflow for all audio streams and loss of video signal.
issue Workaround: Restore previous the settings. Changes should be done with full
a re-provision.
PR A/V sync out of For MPEG-4 HE AAC and MPEG-2 HE AAC encoding with low bitrates
81829 range for HE-AAC (under 144 Kbps), the A/V sync may be slightly off (between 50 msec to 60
compression on msec) if using an AIC adapter. Rare startup cases may bring the AV SYNC to
AIC adapter be off by 90 msec (but this has been seen only once).
NOTE: This is still within the recommendations of ITU-R BT.1359-1 of +90 to
-185 msec. Recommendation changed to – 25 to + 45 ms
Workaround: Resetting either the AIC adapter or the encoder will stabilize the
AV sync at approximately 50 msec (if the AV sync was off by 90 msec).
Adjust the AV sync with the delay adjustment parameter.
PR FLEX audio FLEX cannot properly handle AC-3 (32 kHz) decoding only when the bit rates
81681 decode issue are higher than 576 Kbps.
Workaround: Set the audio decode AC-3 to 640 Kbps at 44.1 kHz or AC-3
576 Kbps (or below) at 32 kHz.
PR FLEX decoder slot On SAG, the GUI on the general tab of the FLEX decoder slot 4/ SDI port
80500 4/ SDI Port page page shows a "Test Output" section. These parameters do not have any
"Test Output" effect on the GUI. (Changing the mode or the video standard will not do
section issue anything on the encoder.)
PR AAC vs. MPEG-1 If the FLEX decoder is provisioned with AAC audio streams, and the audio
80454 Layer II mismatch decode mode on the GUI is set to MPEG-1 Layer II, no alarm will be issued.
not detected Workaround: Set the correct format when using the FLEX audio decoder.
PR Incorrect duplicate When the system is configured improperly, and more than one audio decode
80462 group/pair issue stream is output as the same group/pair setting, the audio and video could be
disrupted. This can happen if the default group/pair (1/1) is accepted on
multiple audio streams. The system will recover when the system has been
corrected and properly provisioned.
Workaround: Ensure each audio decode stream outputs on a unique
group/pair setting.
PR No "Sustained If FLEX is enabled with PTS Data re-stamping, and the stream does not have
78545 MPEG-2 Packet PTS, the packets will be dropped with no "Sustained MPEG-2 Packet loss"
loss" alarm issue alarm issued.
Workaround: If there is no data on the output, uncheck PTS Data
re-stamping.
PR Some provisioning Some provisioning corner cases can prevent the creation of more than two to
73620 corner cases three audio decode streams on a FLEX module.
prevent more than Workaround: To switch between the mode where audio decode is available
2-3 audio decode only on port 1 to the mode where audio decode is available on both ports,
streams perform one of the following actions:
Delete all audio decode streams, and then create the desired audio
decode streams.
Deactivate the service configuration or the output transport streams,
make the audio stream changes, and then activate the service
configuration or the output transport stream.
PR Continuity Count In some cases, when there are more than 15 audio streams (pass- through
74297 errors asserted and decode) with high/low bit rates, different sample frequencies, and
some audio different formats, disabling /enabling programs or audio streams can
decode streams sometimes result in CC errors that continually issue on only one of the
streams (generally the one with the lowest bit rate).
Workaround: Disable and then re-enable the audio stream that is causing the
problem.
PR "Dropped MPEG In some rare cases involving change of bitrates (e.g., disabling the transport
75610 packets due to IP stream or disabling any video streams) a "Dropped MPEG packets due to IP
datagram error" datagram error" alarm may display.
alarm with Workaround: Deactivate the service configuration and wait approximately 10
duplicate time seconds for the alarm to be removed. When the alarm is removed, reactivate
stamps the service configuration.
PR Noisy audio on If the FLEX decoder is configured to decode MPEG-1 Layer II mono, but has
76658 incorrect an AC-3 5.1 input, a noisy audio signal will be present on the FLEX SDI
configuration output. Other incorrect configurations may result in a noisy audio signal as
well.
Workaround: Specify the correct audio decode format and desired coding
mode.
PR Automatically The system will issue an alarm when too many streams are provisioned with
74796 clear alarm when dynamic audio adjustment. The alarm will be issued on the last provisioned
performance steam. If provisioning on the "not-alarmed" stream is changed to solve the
limitation is problem, the alarmed stream will remain in an alarmed state.
resolved Workaround: Resolve the conflict, and re-provision the alarmed stream.
PR "Stopped audio If the audio decode format is configured incorrectly (e.g., MPEG-1-Layer II is
76678 decoding - the input, and the FLEX decoder is configured to AC-3 stereo decoding), a
Multichannel misleading alarm can be raised (e.g., "Stopped audio decoding - Multichannel
detected but down detected but down mix not enabled").
mix not enabled" Workaround: Properly configure the system.
alarm
PR FLEX module In rare circumstances, enabling one or more programs that include a high
74838 reset issue count of audio pass-through/decode streams may trigger an unexpected reset
of the FLEX module.
Workaround: The FLEX module will recover by itself.
PR Continuity Count There is a risk of getting a CC error on AC-3 pass-through with low bit-rates.
72986 error on AC-3 If the PTS value is too far away, the encoder will fix the PTS and mark one
pass- through with CC error and tell the decoder to re-sync.
low bit rates issue
PR Disabling audio Disabling only the audio decoding PID will not disable the re-encoding audio
72999 decoding PID PID. The audio PID on the output of the FLEX encoder will still be present
issue (but it will be silent).
Workaround: To completely disable an audio decode stream, disable the
audio decoding streams and their respective audio re-encoding streams.
PR "Input Stream If the re-encode audio stream on port 3 or port 4 is selected after creating an
73460 Provision audio decode stream on port 2 and then re-encoding port 2 as Multichannel
FAILURE" alarm
with the on-board audio adapter, an "Input Stream Provision FAILURE" alarm
will be issued.
Workaround: Delete the stream in conflict with the audio port already in use.
PR No pass-through If an incoming SCTE 35 message is larger than one TS packet, the payload
72772 of SCTE-35 will not validate, and the splice will be skipped.
messages bigger Workaround: Ask the content provider (or reconfigure the source equipment)
than single TS to use smaller SCTE 35 messages.
Packet
PR Encoder does not If the input source has multiple DPI PIDs, only one DPI pass-through stream
73149 reject multiple DPI should be added to the output program. Current Electra encoders only
pass-through support one DPI stream: either pass-through or DPI-only encoding.
Workaround: Delete multiple DPI output PIDs from the output program before
activating the service configuration, or delete multiple DPI input PIDs before
adding the program, to avoid the provisioning error.
PR NMX/stand alone NMX/stand alone GUI does not alarm when performing a sampling frequency
63796 GUI does not mismatch between the source input and the FLEX audio pass-through
alarm on sampling parameter.
frequency Workaround: Set the exact sampling frequency when performing audio
mismatch pass-through. No alarm will be issued if there is a mismatch, and the audio
will not be clean.
PR Both MPEG-2 and When using the configuration manager (Stand Alone GUI) both MPEG-2 and
61404 H.264 video H.264 video source input discoveries display "H.264 Profile: Main."
source input Workaround: Ensure the configuration in use is correct.
discoveries
display "H.264
Profile: Main"
PR Configuration While using Configuration Manager (Stand Alone GUI) Polaris IP input does
63818 Manager (Stand not work for any IP TS source with FEC enabled.
Alone GUI) Polaris
IP input issue
PR With FLEX you When using FLEX, a "Polaris GbE Socket SRC STC Freq Offset Error" alarm
64024 may get the may display on input transport. This alarm may occur after recovering from a
following stuck bad input source and remain for up to two hours. If this occurs, use an
alarm on Input analyzer to verify the input stream.
Transport "Polaris
GbE Socket SRC
STC Freq Offset
Error"
PR Electra 7000 In the Electra 7000 Configuration Manager, HD input source "480p-360 Mbps
58480 Configuration (SMPTE 294M)" is not a valid option even though it shows as an option.
Manager HD input
source issue
PR Transport format For Electra 5400 and Electra 7000, transport format is not automatically
59042 not automatically enabled when selecting a coding mode extension other than MPEG-2-AAC.
enabled issue
PR Positive audio A positive audio delay results in the audio stream being ahead of the video
59484 delay issue stream in Electra 5400 and Electra 7000. (This is contrary to NMX.)
PR Carrier frequency A carrier frequency offset/drift of more than 185 ppm causes the demodulator
61114 offset/drift issue to stop responding.
Workaround: Retune the channel if the frequency has drifted significantly or
was incorrectly configured by a large margin.
PR No support for Different delays from the encoders to the primary and backup multiplexers are
63905 different delays not supported with the new DiviTrackIP.
from encoders to Primary and backup ProStream 1000s must be co-located.
primary and
backup
multiplexers with
new DiviTrackIP
PR LRV not buffer In certain video transitional sequences (e.g., black to noise), the LRV bit
66956 compliant for stream temporarily may not be buffer compliant (underflow) if the GOP
certain settings are M=3 and fixed GOP. Typically, the LRV is sent as a baseline
configurations with profile, so M=1 is the preferred setting.
black to noise Workaround: Depending on customer needs, there are two possible
input video workarounds.
The customer can use the M=1 setting, which is the normal baseline
profile and will prevent the compliance issue.
The customer can use the M=3 setting but not fixed GOP as well.
Either solution will solve the problem.
PR Resolutions not The following resolutions are not supported even though NMX allows them to
61118 supported be set.
SD H.264 LRV horizontal resolutions 176, 320, and 352
HD H.264 LRV horizontal resolution 320
PR Loss of audio sync In rare conditions, after deactivation and activation of the service stream, the
60790 alarm on AHC-561 adapter will reset itself.
audio adapter
PR "Video wrong When using FLEX, if the encoding group in NMX is changed while the service
60372 format" and "loss is still activated, a "video wrong format" and a "loss of signal" alarm will issue.
of signal" alarms Workaround: Reset the encoder.
PR IP source has When using FLEX with NMX, if the IP source has FEC enabled, IP input
60036 FEC enabled extraction cannot extract any TS information.
issue
PR (FLEX) ASI In some cases, ASI extraction failed after repeating ASI extraction at the
60001 extraction failure chassis/port level over 5 to 6 times, and FLEX 4 channels all report "PSI
issue Discovery complete, state = 2" messages. If this problem occurs, ASI
extraction fails to discover input transports, and all streams being decoded
fail.
Workaround: Reset the chassis.
PR "Port Overrun" If the FLEX encoder is configured in an ASI input/output configuration, and
58376 alarm issue then the encoding group numbers are changed, extra PIDS may flow to the
ASI output and cause a "Port Overrun" alarm on the MAIA. In addition, there
will be no video output.
Workaround: Reset the encoder.
PR LRV and Main LRV will only work with Main video on the Electra 7000.
59737 video on Electra
7000 issue
PR Aspect ratio in the In WSS alarm mode, with 14:9 sources, the aspect ratio in
55734 sequence header the sequence header will be reset to the initial value of 4:3 if certain NMX
issue settings (e.g., resolution) are changed.
PR
38736
Activity LED on When the "clear" template command is applied to a fully provisioned
un-provisioned multi-channel encoder, the activity LED may continue to blink. Once the
device device is reset, the LED will no longer blink.
PR GbE primary GbE primary output fails when the active channel is set to "both," and the
38990 output failure GbE backup port is not configured. To ensure smooth service flow, configure
issue both IP data output ports before enabling traffic on those ports.
PR VITC PAL line The stand-alone web interface allows entering line 22 as a 625-line ("PAL")
40705 allows entering VITC source. The valid line numbers are 6 to 21 only.
line 22
PR Multi-channel Multi-channel software upgrades from NMX are performed using a web server
40738 encoder package on the NMX server machine. As backward compatibility for old Ion versions,
upgrade via NMX the upgrade will fall back to TFTP mode in case the HTTP download fails.
TFTP server fails The embedded software is packaged differently for each of the download
modes: the standard build is used for web downloads, and the "base" build is
used for TFTP. If the system falls back to TFTP mode, the encoder will still try
to download the standard package and fail.
Workaround: Change the desired software version on the device to the "base"
version. While the TFTP download mode may work as a temporary solution, it
is recommended that the underlying network issue be resolved so that HTTP
downloads will be successful.
PR Details on file When file downloads from NMX to the multi-channel fail, the device does not
42213 download failures issue an alarm with the exact details of the failure, but a card-busy alarm will
show only in error be issued. The details of the failure can be found on the device's error-log.
log
PR Low battery alarm In rare cases, a low battery may alarm the device, and the alarm will not
43232 may assert remit. To remit the alarm, reset the encoder. If the alarm shows again after
erroneously and the reset, please contact Harmonic customer support.
never remit
PR Aspect ratio When under the control of configuration manager, the PIP aspect ratio is
43703 selection not identical to the main channel; under the control of NMX, main and PIP each
supported in PIP has its own control.
(LRV)
PR GbE cable After GbE port redundancy due to a cable disconnection, the alarm on the
44752 disconnection primary port may not remain active. This can give a false-positive indication
does not remain that the port connection is fine. Check that the primary port is connected
asserted before switching back to the primary GbE port.
PR Changing LRV Changing LRV (PIP) to closed GOP may not work.
46283 closed GOP state Workaround: Change the GOP length setting (M and N numbers), and then
may not work change the open/close state.
PR LRV bit rate When encoding LRV at 96×96 with difficult video content, changing the bit
46478 change may rate from 245 Kbps to 100 Kbps may cause errors in the bit stream.
cause occasional
bit stream errors
PR Changing LRV When changing the PIP video resolution, and possibly the bit rate, the
46996 profile may not be updated video stream may break up on the decoder. To recover from this
seamless state, perform an additional configuration change to re-provision the stream
(e.g., change the GOP settings of the video).
PR Redundancy A redundancy switch to a backup encoder with a different PES mode may
47436 switch to a backup take an additional 30 seconds to provision the backup encoder. This will
encoder with a happen if the PES Mode code is not be preloaded on the backup encoder.
different PES
mode issue
PR Changing L/D On an Electra 5400 running VBR and FEC mode, changing the L/D values is
47426 values issue not seamless.
PR No video If there is no main channel flowing on the encoder, there will be no video
48781 disconnect alarm disconnect alarm on the LRV channel.
on LRV channel
PR Encoder provision If an encoder has a provision error that lasts longer than a few minutes, check
49080 error issue the error log. If the error log displays the errors,
"**** PCI slot 10X :- error in ROMA_TARGET_BAR0 (VENDOR=FFFF)
Card 10X : PCI Fail on validation," power cycle the encoder to recover.
PR Video input format The Electra 7000 may not auto switch if a saved profile with auto switch
49554 auto switch issue enabled is loaded and the input format is immediately changed. The encoder
behaves as if auto switch is disabled, but the xml reports "HdAutoswitch" is
enabled.
Workaround: Reset the video card to correct this problem.
PR AFD "triple-jump" In some cases, when the Electra encoder switches aspect ratio following an
49585/ AFD signal, the output video will jump between aspect ratios.
67608
PR CVBR stuck at If the device is configured for CVBR, and the source of the signal is noisy, the
49689 max after reset CVBR output may be stuck at maximum rate after a reset.
PR Onboard audio Embedded audio routed to both Onboard and AIC with AC-3 compression
49886 levels for AC-3 settings (dialnorm, DRC, etc.) are exactly the same on both adapters. The
down-mix issue audio from AIC is 4 dB higher than the Onboard audio. Different values for
dialnorm should be set with each audio adapter.
NOTE: It's only when the FLEX decoder is set to decode the AC-3 stream to
PCM stereo (down-mix) that the audio levels from Onboard are 4 dB lower
than AIC.
PR Four channel On a four channel Electra with AHC-RAC, if the distribution amplifier is power
51485 Electra with a cycled, the encoder may raise a loss of input alarm and lose audio after the
AHC-RAC distribution amplifier is powered back on.
distribution Workaround: Take the port of the AHC-RAC adapter offline, and then bring it
amplifier power back online to clear the alarm and enable audio services.
cycle issue
N/A Electra 7000 Video test pattern is not currently supported on the Electra 7000 platform.
Video test pattern
ELC-18601 ELC-18598 (SAG3) getting into a case If the user has a IOM-RAC2 card on his chassis and
where we have up to 1024 had audio configured: removing the IOM-RAC2 card
Kbps for AC-3 might result in invalid configuration
4 issues
b. RSS provisioning mode may not be used for services with common PMT PID.
c. When using RSS provisioning mode for services with common PCR PID, this PID must be passed
to the output manually, while maintaining the original PID number (not relevant when Generate
PCR application is being activated).
5. DiviTrack-over-IP-related limitations:
a. There is no limit regarding number of GbE cards in the platform but DToIP will be functional for
only one card at the lower left slot, as viewed from the rear (Slot 1). All encoders must be
connected to this card.
b. Up to 64 services may be supported for 1 device.
c. Up to 64 services may be included in a single DToIP pool.
d. Up to 3 DToIP pools may be used within a single output Transport Stream.
e. Up to 16 DToIP pools may be provisioned on a single device.
f. A given service may be included only in a single DToIP pool at any given time.
6. Scrambling-related limitations:
a. The ASI-SCR IOM card supports only DVB–CSA scrambling mode.
b. The GbE IOM card supports both DVB-CSA and AES-NSA2 scrambling modes.
c. ProStream is not aware of the connection status with any EIS machine that is used for provisioning
scrambling commands. Therefore, ProStream does not issue any alarm in case the connection
between the device and the EIS is lost.
d. "Fast Crypto Period change" feature: the feature requires short Delay start (less than 1 second).
e. When scrambling virtual channels (VCs), the following limitations apply:
i. All VCs that include a given shared elementary streams must be either scrambled or clear.
ii. A single SCG must be used for issuing the scrambling commands for all VCs that include a
given shared elementary stream.
f. When scrambling services with a common PMT PID, the option "CA Descriptor Managed by
Scrambler" (in NMX preferences) may not be used.
g. Consistency must be maintained between the mode in which SCGs are provisioned (program level
/ PID level) and the configured location of CA descriptor. Operating in mixed mode (e.g. SCG in
PID level, CA descriptor in program level) may cause problems in generation of CA descriptor.
h. When configuring EMMs, the EMMG port may not be set to 5000 or 5001. These ports are
reserved for ProStream internal use.
i. The extended SCSECMG protocol, which includes special messages related to SCS redundancy,
may be operated only in the case of 1:1 hot SCS redundancy. It will not operate correctly in N:1
redundancy scenarios.
7. FEC-related limitations:
a. For every FEC-enabled socket that is transmitted by the ProStream 1000 on UDP port X (where X
is any valid UDP port number), two additional sockets are automatically transmitted, on UDP ports
X+2 and X+4. This must be accounted-for when allocating UDP ports to streamed content.
8. Slate-related limitations:
a. In RSS output with activated slate and Main service is failed, after restart to platform, black screen
will be outputted to TV.
b.
b. During transition from Main to Slate, scrambled service is clear for a few seconds.(5-10) depends
on CP. Also happens when returning from slate to main service is clear at the beginning CP
related).
c. Scrambled service became clear at slate activation/deactivation for ever when ECMG is
disconnected.
9. Generate PCR-related limitations:
a. Generate PCR does not work for re-encoded services.
b. Generate PCR does not work for VBR Pass-through services.
c. Generate PCR with Common PCR on ES is not supported.
10. VBR Pass Through-related limitations:
a. VBR Pass Through when input PCR is not on ES is not supported.
AFR-24769 AFR-24768 [SAG3 PS] Exception occurs when trying to set port
direction in ASI card properties and device is
controlled by NMX
AFR-23758 AFR-23755 Polaris Card can’t sync with RTP input Stream that
has header extension
AFR-22824 AFR-22821 [ACE] ACE MW Logo's will not pass to the backup
device in SA Redundancy system
AFR-21817 NMX-192 Starting the Domain Manager for the first time with
NMX 5.2.2 causes overflow in bandwith at the ASI
out of the prostream
AFR-21812 AFR-215 SDT Table Corrupt From ASI Output No Names and
CRC Errors on PID 11
AFR-21769 AFR-16636 EBP string fail in for PIP SD H2H and M2M cases
AFR-21752 AFR-386 ASI overflow after removing all the streams from the
pool
AFR-21675 AFR-594 [EAS - IGMPv3] - PS1K does not get EAS signal
when moving from non-valid SSM to 0.0.0.0
AFR-21598 AFR-9026 "Auto detect " leads to extraction problems when Autodectect option not
switch is configured V2 and device is configured on working when Switch is
V3 (after auto detect) configured to V2.
Workarround: Use V2 or
V3 options
24 issues
Input
extraction
PR 30824 When extracting input information, the ProStream does not parse the CAT (Conditional
Access Table); therefore, it does not recognize EMM streams as such. EMM streams at the
input stream are displayed as ghost PIDs, without any particular indication of their nature.
PR 39824 Extraction of a new input TS fails when the TS has the same PAT version as the previous TS,
and Input Sync loss is not detected. In this case, if the IP properties of the TS on the input are
updated, ES's from this TS are displayed as ghosts. In addition, the extraction of the previous
TS is still displayed.
Workaround: Disable the TS, and then re-enable it.
AFR-11413 "Auto detect " leads to extraction problems when switch is configured on V2 and device is
configured on V3 (after auto detect).
Support
page
PR 39672 When selecting the Input PID Information query, the TS Header Error field does not show the
actual values.
Scrambling
PR 36720 After an SCG re-provision, the activation time is not updated correctly on the CAS extraction
page of NMX.
PR 37855 The ProStream acquires and "learns" the operation parameters of an ECMG when it first
connects to that ECMG. If these parameters (protocol revision, min CP duration, etc.) are
changed after the initial connection is established, the ProStream must be rebooted to allow
the new parameters to be acquired and take effect.
PR 37877 If the allocated bitrate of an EMM stream is increased after connection with the EMMG is
established, and the stream is already flowing, ProStream does not inform the EMMG about
the change. As a result, the EMM keeps flowing at the originally configured rate. Workaround:
Disable the EMM stream, and re-enable it.
PR 37946 Scrambling does not function correctly (the CA descriptor is not created) in the following
situation:
NMX preferences are set to "CA descriptor managed by Scrambler," at the Elementary
Stream level, and
PR# Description
SCG provisioning (by AS2 or external EIS) is done in the Elementary Stream level
Workaround: Do not use this combination of modes.
PR 38632 If the Ethernet-2 port on the ProStream is connected to a switch that operates in half-duplex
mode, and the ProStream is configured to stream an EMM stream that is received in UDP, a
single EMM packet occasionally may be dropped. Typically, the loss rate is around 1 packet
per 4,000 received packets.
Workaround: Always use full-duplex connection, and stream EMMs only in TCP mode.
PR 38839 If the Ethernet connection between a ProStream and an EMMG machine is lost and then
re-established in less than 60 seconds from the time of failure, the ProStream will reject the
first attempt by the EMMG to re-open the EMM channel. The channel will be re-opened as
soon as the 60 second timeout is over, without any user intervention.
PR 40708 If the IP address of the CAS Ethernet port is changed while the device already has ECMGs
configured in its ECMG table, the Prostream's internal routing table may be corrupted,
resulting in a lost connection with the ECMGs.
PR 49241, When a ProStream is performing AES descrambling, if the input stream goes from scrambled
49325 to clear or from clear to scrambled, a momentary loss of data will occur. Typically, this does
not affect video.
Scrambling,
NDS CAS
only
PR 43719 When an SCG is provisioned with its "activation time" set in the past, the set-top is unable to
decode the service during the first Crypto-period.
GbE I/O
PR 39530 With some uncommon brands of GbE switches, the port fails to initialize when the device
reboots. This happens if fiber SFP is used, and the Auto-negotiation option is enabled on the
ProStream's GbE port. In this case, no traffic (input or output) will flow through the port.
It has been tested and verified that this problem does not occur in the following cases:
PR# Description
PR 41539 When transmitting a unicast socket to a destination IP address that is unreachable, some GbE
switches respond with a flood of "destination unreachable" messages, causing the ProStream
to issue a "Management Buffer Overflow" alarm on the relevant GbE port.
PR 42354 In some cases involving changes to a provisioned output socket, the destination MAC address
of the socket is not updated, and the ProStream will continue streaming the socket to the
previous destination MAC. To overcome this problem, disable the socket before changing its
parameters, and re-enable it after the changes are applied.
Problematic cases include:
Changing an existing unicast socket to use the "Fixed Destination MAC address"
option.
Disabling the "Fixed Destination MAC address" option on a socket that is currently
streaming with that option enabled.
Changing an existing multicast socket (e.g., destination IP address is a multicast
address) to use the "Fixed Destination MAC address" option.
PR 49907 On a low bit rate service/socket (with 2 audio PIDs, configured at 192Kbps each), one audio
PID carries PCR at a high priority, and the other audio PID carries PCR at a low priority. When
the socket drops packets only on the low-priority audio PID, the high-priority audio PID stops
playing and, per MProbe, displays an "audio buffer under run" message.
AFR-11550 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
AFR-14909 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror.
Service
Redundancy
PR 44016 In case of primary service failure when the service has just been created and provisioned, or
when rebooting the device, three minutes will pass before the backup service will be active.
AFR-18262 [Service redundancy] When Remux mode for PIDs under Primary service is set to ES Type,
Backup service for service redundancy isn't activated after Primary service was failed
AFR-13324 Service redundancy takes more than 1 min when defined for first time
Multiplexing
PR# Description
PR 45716 When pre-encrypted content is streamed through a mirror ASI port, that port must not be
configured to "Always clear" mode. Otherwise, the pre-encrypted programs at the mirror port
will corrupt.
FEC
PR 46311 In FEC point-to-point, when the configured matrix dimensions are changed on the
transmission side, momentary loss of data may occur.
PR 46460 In FEC point-to-point, a change in the configured FEC parameters of a FEC-enabled socket
on the transmission side may cause an "Invalid Source Clock Frequency" alarm to be asserted
against the matching input socket on the receive side.
Workaround: Disable and then re-enable the input socket on the receive side.
Re-encoding
PR 46617 When re-encoding services that are provisioned as Reference Service Streams (RSS), the
ProStream 1000 does not assert any re-encoding alarms if re-encoding problems are
encountered.
PR 47495 When changes occur on the input of a re-encoded RSS, the corresponding output program
experiences a momentary service interruption.
PR 52913 When two services with a shared input PID are multiplexed to the same output TS, they
cannot be configured for any re-encoding methods (e.g., re-encoded to CBR, re-encoded to
Capped VBR, re-encoded in DTMX pool, or VBR pass-through in DTMX pool).
SFNoIP
PR 47608 On the receive side of an SFNoIP system, port #2 of the ASI card is used for synchronizing
with the 10 MHz GPS clock. When the card is configured to work in this mode, it will not assert
the "ASI Signal Loss" alarm in the case of cable disconnection. Only an "ASI Output Bitrate
Un-synchronized" alarm will display.
PR 47614 On the receive side of an SFNoIP system, if GPS synchronization is lost, a "ASI Output Bit
rate Un-synchronized" alarm will display. After synchronization is restored, the alarm remains
active.
PR 47615 On the receive side of an SFNoIP system, the LEDs of the ASI port used for GPS
synchronization do not function as they should; they are always OFF.
Socket
redundancy
PR# Description
PR 49337 When the primary socket fails, it switches to the backup socket. When the primary socket
recovers, it takes the configured fail-over time period until the "Primary Socket Not Active"
alarm is removed.
AFR-13538 [RFC] Need to add validation when Primary and Backup socket are configured the same.
AFR-13536 [RFC] Need to add option to Revert to Primary in Manul revert mode.
NMX
PR 50429 Service flowing out as a regular service stops when added to a DTMX (input PCR not on ES).
Workaround: Disable and then enable the service.
Generate
PCR
PR 51250 Create Faulty ASI TS Mirror Port on ASI RMX output. ASI RMX does not support Generate
PCR.
PR 51319 NMX RSS Output Properties for Service with Regenerated PCR may not reflect actual
ProStream configuration when carry PCR is checked and an external (and/or common) PCR is
defined in the service.
PR 52026 In Generate PCR IP output transport with two services, one service can have PCR originally
on video (and also reference PCR at the output) and one service have PCR originally on
audio. Remove the PCR from the audio of the second service (PCR originally on audio). When
both services are disabled and then enabled one at a time, do not use a different sequence, or
there will be compliance problems for the video (i.e., no output). This depends on whether
there are also irregularities in the PCR rate or not.
PR 56520 In cases where two services are configured on the output GbE TS, the first service may use
audio 1 PID for PCR, and the second service may use points on the first service's audio as its
PCR (common PCR on ES). If the first service originally used its audio as the PCR PID at the
MUX input, there may be CC errors on the first service's audio PID at the output.
PR 77558 Configuring Generate PCR on the ASI RMX card can lead to loss of all four transports on the
ASI card. ASI RMX does not support PCR Generation.
AFR-13657 Configuring Generate PCR on ASI RMX card can lead to loss of all the 4 transports on the ASI
card.
General
PR 51683
PR# Description
PR 54056 When working with FEC, the number of sockets should not exceed 100.
PR 97000 When activating service configuration in 1:1 hot redundancy, there is a timeout alarm on the
primary Mux that NMX chooses to provision, and a redundancy switch is made. This happens
only on devices with DT/IP and ACE.
AFR-12832 Prostream1000 repeatedly times out after booting up from reset/zap/power cycle. Mux also
times out when first time provision services.
AFR-12873 (Redundancy) De-provisioning one of ProStream1000 in NMX, ASI outputs are not disabled
but output null packets only. Downstream T-VIPS CP515 (SIM) switch doesn't switch to good
source.
AFR-11517 [Device Redundancy HHP v1 and v2 ] - Reboot to Inactive device causes cc errors to Active
device.
AFR-15454 Output bitrate is changed from 213 to 196 when changing TS packet size from 188 to 204
AFR-13780 SDT Table Corrupt From ASI Output No Names and CRC Errors on PID 11
AFR-13813 When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID ,
and when passing the service it can caouse to Overfllow.
AFR-15307 No indication when the platform fails to configure IP for Mgmt and CAS
AFR-13724 On activate service configuration PS1K falsely reports timeout causing redundancy switch on
NMX
AFR-13512 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
AFR-13072 Prostream1000 repeatedly times out again after booting up from reset/zap/power cycle. Mux
also times out when first time provision services.
AFR-15639 (HATS) Port Loss Frame: no data in FIFO alarm on on-board/AHC-RAC with audio
compression
AFR-13790 Starting the Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwith at
the ASI out of the prostream
CAS
PR# Description
PR 53392 A Scrambled service became clear at Slate activation/deactivation permanently when ECMG
disconnected.
PR 82541 The picture freezes after a redundancy switch when the delay is 5000 msec.
AFR-13220 When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID ,
and when passing the service it can caouse to Overfllow.
Slate
PR 52948 When a service is defined as RSS with slate support and the main service fails (Slate
activated), after restarting the platform (while the main service is still missing), TV will display a
black screen.
PR 53212 On a configuration that has a virtual channel for some PIDs and uses Slate, the same slate
should be defined for every service using this virtual channel PID.
PR 61595 There is no picture output from E5 after slate activation between sources with PCR on
different PID types.
Workaround: Reset the platform to recover service.
PR 83111 When the service redundancy is set to manual revert mode and the backup source recovers
from failure, Slate is not deactivated.
Workaround: Change the service redundancy to automatic.
AFR-15624 [Slate+Socket Redundancy] Socket Redundancy in Automatic mode will not get back to
Primary source from Active Slate if Backup source is failed.
AFR-13584 [Slate] Slate is not deactivated when backup is back from failure in Service redundancy
manual revert mode.
AFR-13583 [Slate] Slate is not activated when transport removed or cable disconnected.
GBE IN
PR 60756 Having more than 128 input sockets may cause PCR Accuracy errors.
AFR-13415 (Seamless Redundancy) Activate/Deactivate stress test failed to configure Vega SSR after
several times provisioning the same service to the mux.
AFR-13401 "Auto detect " leads to extraction problems when switch is configured V2 and device is
configured on V3 (after auto detect)
PR# Description
Splicing
PR 55614 Audio Coding Mode changes within the stream are not supported by ProStream.
PR 59036 Data PIDs are not supported on spliceable services. CC Errors occur on Data PIDs at Splice
out. This affects service on STB.
PR 59508 When adding data, the system shows PID recoding failure if it is configured to service with
V+A+SCTE35 (data PID).
PR 60599 In case that all Re-encoded engines were allocated to splicing and user frees one engine to do
Rate Shaping, device won't allow using it. At this point only a platform reset (reshuffling of all
the Re-encoded service allocations) will correct the situation.
PR 61080 There may be macro-blocking if the connection between the ad server and the splicer is
disconnected during splicing.
PR 62990 With a specific ad clip (C and M, a transcoded version of the clip that was used for analog ad
insertion), macro blocks are present between the splice point and the ad clip.
PR 67000 Various problems may occur when splicing into the network stream with unsupported GOP
length.
SAG
PR 56234 The primary socket can be the same as the backup socket. The system does not do a
validation.
PR 56277 Configuring the input socket as the backup socket creates two access points and causes GbE
socket failure.
PR 56597 No validation is done for overlapping PIDS between static PIDS and the range of RSS.
PR 56171 For GbE TS and PIDs, the input bit rate is not always shown when using PID range at output.
PR 56781 Reference PCR information is not relevant when working with Generate PCR on new PIDs.
PR 56783 Sockets are not shown (i.e., the scroll bar is hidden) when there are more than 14 sockets.
PR 56882 Input service without PCR cannot be applied when moved to the output (by arrow).
PR 57057 For TOT time zones, select a row and click to delete the row.
PR 57062 There is no validation for the PID value to check for legal and illegal characters.
EAS
PR 59897
PR# Description
Service out is configured with Slate in Manual Revert Mode and EAS service. When primary
service fails, Slate service is outputted. When activating EAS, the EAS service is outputted.
When the primary service returns, the EAS service is deactivated. The expected behavior is
that Slate should be outputted as it is configured to manually revert; however, primary service
is outputted. Also, the NMX Slate status bar shows "Activated."
PR 60320 To manually switch to the backup program (no slate configuration and all sources are alive),
activate EAS and then deactivate EAS. The expected behavior is that the backup service is
outputted, with a "Backup activated" alarm displayed. However, the primary service is
activated without alarms. Also, the NMX GUI "Backup service" displays as still activated.
AFR-13500 [EAS - IGMPv3] - PS1K does not get EAS signal when moving from non-valid SSM to 0.0.0.0
EAS-IGMPv3
PR 83926 PS1K does not get an EAS signal when moving from a non-valid SSM to 0.0.0.0.
Workaround: Insert a valid SSM IP and then change the SSM IP to 0.0.0.0.
Background
Download
PR 57210 Tables may be affected if the configuration is changed during a software download.
Workaround: Rebuild the PSI option if a "TableStreamOut File General Error" alarm is issued
during a background upgrade.
Port
Redundancy
PR 60890 Enabling port redundancy causes a "GbE Port Link Down-Cable Disconnect" alarm on the
backup port.
Workaround: Configure the switch in manual mode before enabling port redundancy.
AFR-13537 [RFC] Need to add validation in case socket redundancy is configured "From Other Physical
Port" and port redundancy .
Rate
Shaping
PR 60924 There is instability of one to two seconds in length at startup in rate-change mode when two
services are activated.
SCTE35
Insertion
PR# Description
DT/IP 3G
PR 67358 Mux redundancy caused ASI Overflow and took approximately three hits within 10 seconds
before recovery.
PR 76604 Starting Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwidth at the
ASI out of the ProStream.
PR 77963 ProStream reports false CC errors on the input transport stream when adding or removing
streams from the pool.
Workaround: Add a stream to the pool in one transaction. Remove the stream in a different
transaction.
AFR-11672 ASI overflow after removing all the streams from the pool
AFR-12014 Services move into Nominal Rate when we disable services that are in the pool
AFR-13751 Prostream reports False alarm CC errors on the input transport stream, on adding/removing
streams from the pool
AFR-13637 ASI overflow after removing all the streams from the pool
HTTP GUI
PR 71222 TS mirror application configurations are not full and are not protected.
AFR-18309 Unable select "SDT Other" check box until page is not refreshed
BISS
PR 76260 CA descriptor is not created when the device is controlled by NMX. However, NMX configured
with "CA managed by scrambler" is a good configuration.
ASI out
PR 77864 SDT Table Corrupt from ASI Output No Names and CRC errors have been displayed on PID
11.
Workaround: Disabling and then enabling the ASI port solves the problem.
PR# Description
ACE CPC
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
ACE VBR
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
Workaround: Take the backup offline, perform any required change or upgrade, boot up the
device, and put it back online once the boot stage is complete.
AFR-11419 (ACE 4.0 Audio) ACE does not work with 32 KHz sampling frequency AC-3 source.
PCR
PR 94935 PCR stays on the non-video PID although PCR should be on the video output.
Workaround: On the PCR tab, select the "Set PCR on" option.
DSR
PR 95290 Missing validation on the PID range can cause the DSR-reserved PIDs to be overwritten.
PR 95580 There is no validation that there are no more reserved PIDS left to use.
AFR-13490 [DSR] - No validation that there are no more reserved PIDS left to use
AFR-13488 [DSR] - Missing validation on PID Range can cause overwritten of the DSR reserved PIDs
AFR-13486 [DSR] - EAS cannot be configured for a service that carries 2 PCR PIDs
Misc.
PR 81963 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy.
Workaround: Only one option can be selected at a time.
PR 99471 Missing PMT and Missing PAT alarms are not masked when a GbE socket failed alarm is
issued.
AFR-17798 [ PMT ] After transition of PMT mode from None to Regenerate PIDs (PMT, Audio and Video)
are transmitted as Ghosts
PR# Description
AFR-14911 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror
Device
Redundancy
AFR-16636 EBP string fail in for PIP SD H2H and M2M cases
AFR-15791 [ACE] - redundant A6 reset when having transcoding streams with PIP in N:1 redundancy
system leads to fail-over time of 90 sec
AFR-13178 [Device Redundancy HHP v1 and v2 ] - Reboot to Inactive device cause cc errors to Active
device
1. Splicing under NMX system: Electra encoders and ProStream 9000 with Juno for splicing application are
not supported on same NMX map. Electra Encoders and ProStream 9000 splicers should be configured
in 2 different NMX maps.
2. Multiplexing capacity limitations:
a. Up to 400 output Transport Streams (any mixture of SPTS and MPTS) per device.
b. Up to 500 input services per GbE port.
c. Up to 20 ECMs per scrambled output service.
3. DVB-ASI IOM card:
a. ASI-SCR card - each port of the ASI card supports up to 213 Mbps output bit rate and 210 Mbps
input bit rate.
b. ASI-RMX card - not supported.
4. GbE IOM card:
a. Use the GbE IOM cards in slots 1 or 2 only.
b. Multicast of PIDs to GbE ports: ProStream 9000 can stream multiple instances of incoming PIDs to
multiple output TSs, with different scrambling control parameters. When applying configurations of
PID multicast over GbE output cards, the following limitations must be considered and enforced:
i. When (at least) one of the multicast PIDs exceeds 16 instances (duplications in one GbE
output card) the total multicast bitrate is limited to 50Mbps. Otherwise there is no bit rate
limitation.
c. When using Fiber SFP modules, the GbE IOM does not start to stream output through its Tx
connector until the Rx connector has a valid input link. To bypass this limitation, configure the
relevant port to use the "Force Tx" mode. For further information, see NMX Online Help.This issue
is irrelevant when working with Copper SFP.
d. GbE Transport Stream Input Limitations:
i. Bitrate (per transport stream socket):
1. Min:
a. With PCR – 7 Transport Stream MPEG packets per IP packet: 260 Kbps.
b. With PCR – 1 Transport Stream MPEG packets per IP packet: 43 Kbps.
c. No PCR – 25 Kbps
2. Max: 100 Mbps.
ii. Max Input Jitter – 50 msec.
iii. Input frequency skew ± 30 PPM.
iv. Delay - Typical: 500 msec Max: 900 msec.
v.
1. There is no limit regarding number of GbE cards in the platform but DToIP will be functional for only one
card at the lower left slot, as viewed from the rear (Slot 1). All encoders must be connected to this card.
2. Up to 100 services may be supported for 1 device.
3. Up to 64 services may be included in a single DToIP pool.
4. Up to 3 pools may be provisioned in a single TS
5. Up to 14 DToIP pools may be provisioned on a single device.
6. A given service may be included only in a single DToIP pool at any given time.
Encoders and ProStream 9000 with Juno cannot be configured in the same map.
Scrambling-related limitations:
1. The ASI-SCR IOM card supports only DVB–CSA scrambling mode.
2. The GbE IOM card supports both DVB-CSA and AES-NSA2 scrambling modes.
3. ProStream is not aware of the connection status with any EIS machine that is used for provisioning
scrambling commands. Therefore, ProStream does not issue any alarm in case the connection
between the device and the EIS is lost.
4. "Fast Crypto Period change" feature: the feature requires short Delay start (less than 1 second).
5. When scrambling virtual channels (VCs), the following limitations apply:
a. All VCs that include a given shared elementary streams must be either scrambled or clear.
b. A single SCG must be used for issuing the scrambling commands for all VCs that include a
given shared elementary stream.
6. When scrambling services with a common PMT PID, the option "CA Descriptor Managed by
Scrambler" (in NMX preferences) may not be used.
7. Consistency must be maintained between the mode in which SCGs are provisioned (program level
/ PID level) and the configured location of CA descriptor. Operating in mixed mode (e.g. SCG in
PID level, CA descriptor in program level) may cause problems in generation of CA descriptor.
8. When configuring EMMs, the EMMG port may not be set to 5000 or 5001. These ports are
reserved for ProStream internal use.
9. The extended SCSECMG protocol, which includes special messages related to SCS redundancy,
may be operated only in the case of 1:1 hot SCS redundancy. It will not operate correctly in N:1
redundancy scenarios.
FEC-related limitations:
1.
1. For every FEC-enabled socket that is transmitted by the ProStream 9000 on UDP port X (where X
is any valid UDP port number), two additional sockets are automatically transmitted, on UDP ports
X+2 and X+4. This must be accounted-for when allocating UDP ports to streamed content.
Slate-related limitations:
1. In RSS output with activated slate and Main service is failed, after restart to platform, black screen
will be outputted to TV.
2. During transition from Main to Slate, scrambled service is clear for a few seconds.(5-10) depends
on CP. Also happens when returning from slate to main service is clear at the beginning CP
related).
3. Scrambled service became clear at slate activation/deactivation for ever when ECMG is
disconnected.
Generate PCR-related limitations:
1. Generate PCR does not work for re-encoded services.
2. Generate PCR does not work for VBR Pass-through services.
3. Generate PCR with Common PCR on ES is not supported.
VBR Pass Through-related limitations:
1. VBR Pass Through when input PCR is not on ES is not supported.
AFR-23703 AFR-18029
AFR-22831 AFR-22829 "DVB Subtitle Bitstream Feature Not "DVB Subtitle Bitstream Feature Not
Supported " alarm appears from time to Supported " alarm appears on a service
time on a service with subtitles with subtitles that are greater than 1/8
screen.
AFR-22546 AFR-22540 Juno freeze after issuing a port disable In case that the Gbe4G card is stuck
command on high loaded port #3 ProStream will recover the card after 30
sec
AFR-22434 AFR-13047 When the Input contains Service that When the Input contains Service that
was encrypted with BISS , the Null PID was encrypted with BISS , the Null PID
is the ECM PID , and when passing the is the ECM PID , and when passing the
service it can caouse to Overfllow. service it can caouse to Overfllow.
AFR-22163 AFR-21488
20 issues
Input
extraction
PR 30824 When extracting input information, the ProStream does not parse the CAT (Conditional
Access Table); therefore, it does not recognize EMM streams as such. EMM streams at the
input stream are displayed as ghost PIDs, without any particular indication of their nature.
PR 39824 Extraction of a new input TS fails when the TS has the same PAT version as the previous TS,
and Input Sync loss is not detected. In this case, if the IP properties of the TS on the input are
updated, ES’s from this TS are displayed as ghosts. In addition, the extraction of the previous
TS is still displayed.
Support
page
PR 39672 When selecting the Input PID Information query, the TS Header Error field does not show the
actual values.
Scrambling
PR 36720 After an SCG re-provision, the activation time is not updated correctly on the CAS extraction
page of NMX.
PR 37855 The ProStream acquires and “learns” the operation parameters of an ECMG when it first
connects to that ECMG. If these parameters (protocol revision, min CP duration, etc.) are
changed after the initial connection is established, the ProStream must be rebooted to allow
the new parameters to be acquired and take effect.
PR 37877 If the allocated bitrate of an EMM stream is increased after connection with the EMMG is
established, and the stream is already flowing, ProStream does not inform the EMMG about
PR# Description
the change. As a result, the EMM keeps flowing at the originally configured rate. Workaround:
Disable the EMM stream, and re-enable it.
PR 37946 Scrambling does not function correctly (the CA descriptor is not created) in the following
situation:
NMX preferences are set to “CA descriptor managed by Scrambler,” at the Elementary
Stream level, and
SCG provisioning (by AS2 or external EIS) is done in the Elementary Stream level
PR 38632 If the Ethernet-2 port on the ProStream is connected to a switch that operates in half-duplex
mode, and the ProStream is configured to stream an EMM stream that is received in UDP, a
single EMM packet occasionally may be dropped. Typically, the loss rate is around 1 packet
per 4,000 received packets.
Workaround: Always use full-duplex connection, and stream EMMs only in TCP mode.
PR 38839 If the Ethernet connection between a ProStream and an EMMG machine is lost and then
re-established in less than 60 seconds from the time of failure, the ProStream will reject the
first attempt by the EMMG to re-open the EMM channel. The channel will be re-opened as
soon as the 60 second timeout is over, without any user intervention.
PR 40708 If the IP address of the CAS Ethernet port is changed while the device already has ECMGs
configured in its ECMG table, the Prostream’s internal routing table may be corrupted,
resulting in a lost connection with the ECMGs.
PR 49241, When a ProStream is performing AES descrambling, if the input stream goes from scrambled
49325 to clear or from clear to scrambled, a momentary loss of data will occur. Typically, this does
not affect video.
PR When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID ,
AFR-13221 and when passing the service it can cause to Overfllow
Scrambling,
NDS CAS
only
PR 43719 When an SCG is provisioned with its “activation time” set in the past, the set-top is unable to
decode the service during the first Crypto-period.
GbE I/O
PR 39530
PR# Description
With some uncommon brands of GbE switches, the port fails to initialize when the device
reboots. This happens if fiber SFP is used, and the Auto-negotiation option is enabled on the
ProStream’s GbE port. In this case, no traffic (input or output) will flow through the port.
It has been tested and verified that this problem does not occur in the following cases:
Workaround: If the primary device in a redundant setup needs to be zapped, take it offline and
verify that the backup is active.
PR 41539 When transmitting a unicast socket to a destination IP address that is unreachable, some GbE
switches respond with a flood of “destination unreachable” messages, causing the ProStream
to issue a “Management Buffer Overflow” alarm on the relevant GbE port.
PR 42354 In some cases involving changes to a provisioned output socket, the destination MAC address
of the socket is not updated, and the ProStream will continue streaming the socket to the
previous destination MAC. To overcome this problem, disable the socket before changing its
parameters, and re-enable it after the changes are applied.
Changing an existing unicast socket to use the “Fixed Destination MAC address”
option.
Disabling the “Fixed Destination MAC address” option on a socket that is currently
streaming with that option enabled.
Changing an existing multicast socket (e.g., destination IP address is a multicast
address) to use the “Fixed Destination MAC address” option.
PR 49907 On a low bit rate service/socket (with 2 audio PIDs, configured at 192Kbps each), one audio
PID carries PCR at a high priority, and the other audio PID carries PCR at a low priority. When
the socket drops packets only on the low-priority audio PID, the high-priority audio PID stops
playing and, per MProbe, displays an “audio buffer under run” message.
AFR-13003 "GbE Input Non MPEG Buffer Overflow" asserted on Polaris card after configuring first socket
- only when juno is present.
AFR-17315 Juno stop streaming if set Ip Packet Size not equal 1316 and after that change TS bitrate.
PR# Description
AFR-16960 Wrong ES routing on Polaris card after PID Range and Service were passed to output from
one input Service.
AFR-16015 Juno PS9K Giga port loopback dosen't work on ports 1 and 2.
AFR-13152 No extraction when using SFP fiber in Juno port and no auto negotiation defined in swich.
AFR-13104 JUNO - After disable of Loopback on Juno without physical link alarm "Port failed" doesn't
appear.
Service
Redundancy
PR 44016 In case of primary service failure when the service has just been created and provisioned, or
when rebooting the device, three minutes will pass before the backup service will be active.
AFR-18261 When Remux mode for PIDs under Primary service is set to ES Type, Backup service for
service redundancy isn't activated after Primary service was failed.
AFR-13325 Service redundancy takes more than 1 min when defined for first time.
Multiplexing
PR 45716 When pre-encrypted content is streamed through a mirror ASI port, that port must not be
configured to “Always clear” mode. Otherwise, the pre-encrypted programs at the mirror port
will corrupt.
FEC
PR 46311 In FEC point-to-point, when the configured matrix dimensions are changed on the
transmission side, momentary loss of data may occur.
PR 46460 In FEC point-to-point, a change in the configured FEC parameters of a FEC-enabled socket
on the transmission side may cause an “Invalid Source Clock Frequency” alarm to be asserted
against the matching input socket on the receive side.
Workaround: Disable and then re-enable the input socket on the receive side.
Socket
redundancy
PR 49337
PR# Description
When the primary socket fails, it switches to the backup socket. When the primary socket
recovers, it takes the configured fail-over time period until the "Primary Socket Not Active"
alarm is removed.
AFR-15625 [Slate+Socket Redundancy] Socket Redundancy in Automatic mode will not get back to
Primary source from Active Slate if Backup source is failed.
AFR-13998 Need to add validation when Primary and Backup socket are configured the same.
AFR-13970 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
Generate
PCR
PR 51319 NMX RSS Output Properties for Service with Regenerated PCR may not reflect actual
ProStream configuration when carry PCR is checked and an external (and/or common) PCR is
defined in the service.
PR 52026 In Generate PCR IP output transport with two services, one service can have PCR originally
on video (and also reference PCR at the output) and one service have PCR originally on
audio. Remove the PCR from the audio of the second service (PCR originally on audio). When
both services are disabled and then enabled one at a time, do not use a different sequence, or
there will be compliance problems for the video (i.e., no output). This depends on whether
there are also irregularities in the PCR rate or not.
PR 56520 In cases where two services are configured on the output GbE TS, the first service may use
audio 1 PID for PCR, and the second service may use points on the first service’s audio as its
PCR (common PCR on ES). If the first service originally used its audio as the PCR PID at the
MUX input, there may be CC errors on the first service’s audio PID at the output.
General
PR 51683 ProStream Table General Error alarms may display when DM is restarted.
PR 54056 When working with FEC, the number of sockets should not exceed 100.
PR# 97000 When activating service configuration in 1:1 hot redundancy, there is a timeout alarm on the
primary Mux that NMX chooses to provision, and a redundancy switch is made. This happens
only on devices with DT/IP and ACE.
PR# Description
AFR-17842 [ PMT ] After transition of PMT mode from None to Regenerate PIDs (PMT, Audio and Video)
are transmitted as Ghosts.
AFR-15308 No indication when the platform fails to configure IP for Mgmt and CAS.
AFR-14912 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror.
CAS
PR 53392 A Scrambled service became clear at Slate activation/deactivation permanently when ECMG
disconnected.
PR 82541 The picture freezes after a redundancy switch when the delay is 5000 msec.
AFR-13975 [CW Sync] - Picture freeze after redundancy switch when delay_start is 5000ms.
Slate
PR 52948 When a service is defined as RSS with slate support and the main service fails (Slate
activated), after restarting the platform (while the main service is still missing), TV will display a
black screen.
PR 53212 On a configuration that has a virtual channel for some PIDs and uses Slate, the same slate
should be defined for every service using this virtual channel PID.
PR 83111 When the service redundancy is set to manual revert mode and the backup source recovers
from failure, Slate is not deactivated.
AFR-15626 [Slate+Socket Redundancy] Socket Redundancy in Automatic Revert mode will not deactivate
Slate if Primary source is failed.
AFR-14058 Slate is not deactivated when backup is back from failure in Service redundancy manual revert
mode.
AFR-14057 [Slate] Slate is not activated when transport removed or cable disconnected.
PR# Description
GBE IN
PR 60756 Having more than 128 input sockets may cause PCR Accuracy errors.
SAG
PR 56234 The primary socket can be the same as the backup socket. The system does not do a
validation.
PR 56277 Configuring the input socket as the backup socket creates two access points and causes GbE
socket failure.
PR 56597 No validation is done for overlapping PIDS between static PIDS and the range of RSS.
PR 56171 For GbE TS and PIDs, the input bit rate is not always shown when using PID range at output.
PR 56781 Reference PCR information is not relevant when working with Generate PCR on new PIDs.
PR 56783 Sockets are not shown (i.e., the scroll bar is hidden) when there are more than 14 sockets.
PR 56882 Input service without PCR cannot be applied when moved to the output (by arrow).
PR 57057 For TOT time zones, select a row and click to delete the row.
PR 57062 There is no validation for the PID value to check for legal and illegal characters.
AFR-15509 HHP not functioning on ProStream 9000 when using Juno ports in SAG mode.
AFR-13141 Can't open SAG and XML load failed when having large configuration.
EAS
PR 59897 Service out is configured with Slate in Manual Revert Mode and EAS service. When primary
service fails, Slate service is outputted. When activating EAS, the EAS service is outputted.
When the primary service returns, the EAS service is deactivated. The expected behavior is
that Slate should be outputted as it is configured to manually revert; however, primary service
is outputted. Also, the NMX Slate status bar shows "Activated."
PR 60320 To manually switch to the backup program (no slate configuration and all sources are alive),
activate EAS and then deactivate EAS. The expected behavior is that the backup service is
outputted, with a "Backup activated" alarm displayed. However, the primary service is
activated without alarms. Also, the NMX GUI “Backup service” displays as still activated.
EAS-IGMPv3
PR 83926 PS1K does not get an EAS signal when moving from a non-valid SSM to 0.0.0.0.
PR# Description
Workaround: Insert a valid SSM IP and then change the SSM IP to 0.0.0.0.
Background
Download
PR 57210 Tables may be affected if the configuration is changed during a software download.
Workaround: Rebuild the PSI option if a "TableStreamOut File General Error" alarm is issued
during a background upgrade.
Port
Redundancy
PR 60890 Enabling port redundancy causes a "GbE Port Link Down-Cable Disconnect" alarm on the
backup port.
Workaround: Configure the switch in manual mode before enabling port redundancy.
AFR-13997 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy .
DT/IP 3G
PR 67358 Mux redundancy caused ASI Overflow and took approximately three hits within 10 seconds
before recovery.
PR 76604 Starting Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwidth at the
ASI out of the ProStream.
AFR-14296 Prostream reports False alarm CC errors on the input transport stream, on adding/removing
streams from the pool.
HTTP GUI
PR 71222 TS mirror application configurations are not full and are not protected.
BISS
PR 76260
PR# Description
CA descriptor is not created when the device is controlled by NMX. However, NMX configured
with "CA managed by scrambler" is a good configuration.
ASI out
PR 77864 SDT Table Corrupt from ASI Output No Names and CRC errors have been displayed on PID
11.
Workaround: Disabling and then enabling the ASI port solves the problem.
AFR-15428 Output bitrate is changed from 213 to 196 when changing TS packet size from 188 to 204
ACE CPC
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
ACE
Broadcast
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
Workaround: Take the backup offline, perform any required change or upgrade, boot up the
device, and put it back online once the boot stage is complete.
AFR-16637 EBP string fail in for PIP SD H2H and M2M cases.
AFR-13832 ACE audio transcoding does not work with 32 KHz sampling frequency AC-3 source.
ACE MW
AFR-16643 Logo image up-scaling is not working correctly (HD input with 4:3 AR).
PCR
PR 94935 PCR stays on the non-video PID although PCR should be on the video output.
Workaround: On the PCR tab, select the "Set PCR on" option.
Splicing
AFR-16003 [Splicing Juno] - Switcher doesn't support network traffic with PES header only on I frame.
Misc.
PR 81963 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy.
PR# Description
PR 99471 Missing PMT and Missing PAT alarms are not masked when a GbE socket failed alarm is
issued.
AFR-13208 [Device Redundancy HHP v.2 and TS Protection] - Device redundancy is activated instead of
TS Protection
IRP-7199 XML: doesn’t support non Latin service names (chinese, cyrilic, etc.)
IRP-7543 Missing error message when trying to configure same PID offset for a program that already exists
at an output
IRP-7702 Changing video resolution from 1080 @60Hz to 720P @60Hz may cause sometime audio cutoffs
IRP-7315 The SDI audio groups work with audio sample rate of 48KHz only
IRP-8028 In blackout or disaster recovery scenario, in case the alternative program is SD while the main
program is HD there will be no transcoding
IRP-8584 Changing descrambling during BO will not take effect even after BO ends on primary and
alternative programs
+/-20msec audio delay parameter is working only when disconnect and re-connect the decoder
IRP-9101 An alarm is not raised in seamless redundancy mode for different bitrates when the modulator is
configured in MPEG-RA
IRP-9084 FP Decoder Program configuration: Wrong status presentation after disabling one of the service
elements
IRP-9264 Decoder service redundancy mode: changing parameters of the backup program while the primary
is active may cause video glitch
IRP-9260 There is no support for pre-provisioning for the decoder in the EMS
IRP-9215 After reboot the unmapped ASI outputs will be connected to their default output multiplexes
PMLP-6697 PMLP-6302 [HLS] Every 2~3 hours, long egress response time and thereby
egress application pool restarted with ingest loading and 600
sessions by PackageClient as egress tool.
PMLP-6650 PMLP-6586 [PML][VM] Long start-up time, high CPU usage and Input
stream slower than expected alarm in a particular service. No
power usage drop in VM host.
PMLP-6615 PMLP-6526 ProMedia Live service may restart if AC-3 decoding is enabled
and the input contains bit errors.
PMLP-6523 PMLP-6411 It failed to connect to the ProMedia GUI after upgrade. The
controller "PS4K2Controller.exe" cannot get started because it
is unable to bind a port.
PMLP-6463 ProMedia Live did not output the teletext properly from the SDI VP45C_1.6.2.0.2
input (OP-47/OP-42) so that ProMedia Package misrecognized
the input as private data.
PMLP-6410 PMLP-6361 The LLCU asset (Stream(03)) could not playback because
ProMedia Origin was using the old key in the Stream(03)'s
playlist and using the new key in other streams' playlist.
PMLP-6381 PMLP-6380 Backup source was incorrectly used sometimes after failover
when the "Automatic with automatic revert" socket redundancy
mode was used.
PMLP-6346 The "HLS key proxy" setting under Origin > Ingress/Egress Url
cannot be restored from device backup file.
PMLP-6337 PMLP-6262 ProMedia Package and Origin with low NLB priority cannot
subscribe MBTS source in the 1+1 setup.
PMLP-6304 PMLP-6262 ProMedia Package and Origin with low NLB priority cannot
subscribe MBTS source in the 1+1 setup.
PMLP-6303 PMLP-6302 Every 2~3 hours, long egress response time and thereby
egress application pool restarted with ingest loading and 600
sessions by PackageClient as egress tool.
PMLP-6285 When using the ProMedia Package and Origin setup, the
variant playlist for HLS is lost after 1+1/1:1 failover. It could be
resumed in 5 minutes.
PMLP-6282 When using iOS 5 devices for Catch-up services, audio is able
to skip the signal lost period (i.e. DISCONTINUITY and dummy
.ts) but video is unable to resume. As a result, no video is
displayed. This issue is not found when using iOS 6 or higher
version.
PMLP-6231 PMLP-6226 InitDongleError causing all ingest requests were rejected with
error code 404.
PMLP-6218 LLCU asset with schedule across upgrade from PMLP 1.5.0.0
to PMLP 1.6.0.0 doesn't work due to stream id sequence
changed.
PMLP-6088 PMLP-6029
PMLP-5984 PMLP-5973 "Application Request Routing" Event ID 1008 and 1009 are
flooding application event log.
PMLP-5935 PMLP-5930 ProMedia does not support audio-only input without audio
descriptor. When the audio-only feature is not working, users
should check whether or not the audio descriptor is present in
the input.
PMLP-5916 PMLP-5914 Asset creation for Long Lasting Catch-up (LLCU) services
failed when the first few sorted asset names are in the future
and Packages has short retention period.
33 issues
PCR (video & audio embedded) repetition error on low SPTS rates.
Scenario
When Video and the PCR are set to the same PID (therefore PCR embedded) and SPTS transport stream is set
to 1.3M (auto video rate), adding one audio to the service should not generate a PCR Repetition error.
Actual Results/Problem
Remarks/Workaround
Scenario
Actual Results/Problem
Remarks/Workaround
The following known issues remain in this release. For specific known issues in previous releases, refer to the
archived release notes at: C:\Program Files\Harmonic\Documents\Archive_Release_Notes.
PR When the Ellipse is working in ATSC mode, changing the SI tables configuration to 2.12
101900 MPEG-only tables occasionally shows all the tables.
PR Changing the Ellipse to ATSC mode does not remove the DVB tables (PSI-SI Tables) 2.12
101902 under the SI tables tab in the Web GUI.
PR When setting the Ellipse to ATSC mode with 204 bytes TS output, the IP out does not 2.12
101980 work. The ASI works correctly.
PR When working in NTSC mode, with MPEG-2 low delay and DD5.1 at 512kbps, lip-syncing 2.12
101991 may be 27 to 31 msec.
PR When video and audio are embedded, and SPTS rates are low, a PCR repetition error on 2.6
70249 IP out may be issued.
PR The Doremi Content (snow noise) causes the picture to break up and occasionally stall. 2.7
75822
PR Certain noise content causes buffer underflow (PTS/PCR negative values) in low delay. 2.7.5
76957
PR The low delay intra-refresh line is seen in the picture in some of the content (720p @50 2.8
79582 Hz).
PR The VLC decoder does not decode MPEG-4 AVC low-delay encoded bit streams. 2.10
84242
PR In certain scenarios, MPEG-4 AVC profile signaling incorrectly reports as main instead of 2.10
87789 high.
Ellipse-1585 IP Out with FEC doesn't work with TS Packet Length 204 bytes
ELLIPSE-1337 After changing the video input, there may be corrupted output for short period of time
ELLIPSE-1234 There may be web issues when working with Explorer 10 or Chrome
ELLIPSE-1242 It may take few seconds load first page (home.asp) for the first time
ELLIPSE-1197 Cascading - Not raising alarm of 'cascading rate overflow' due to bitrate calculation without
null packets
ELLIPSE-1196 Cascading - Alarm of PID conflict is raising only if the service id number is identical and not
on duplicated pids