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Re - Email Accounts Password Getting Changed - InMotion Hosting

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6 views

Re - Email Accounts Password Getting Changed - InMotion Hosting

Uploaded by

pavelx16
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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7/28/24, 9:50 AM Re: Email Accounts Password getting changed – InMotion Hosting

InMotion Hosting > My activities


▾

Re: Email Accounts Password


getting changed
Ticket details
▾

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Zach E.
9 days ago
👤

Hello,

Thank you for contacting support today! I apologize for the delay in our response and we
appreciate your patience as you waited. We last changed the password for audit_support@hi-
bd.org 13 days ago due to spamming issues. We have not changed the password since then and
we alerted you to this via email sent to [email protected]. If it has changed again since
then you may need to change your cPanel password as well as the account could have been
compromised.

If you have any additional questions, please feel free to reach back out to us.

Please keep in mind that we are available 24/7 365 via email, chat, and phone to support your
success if you require any further assistance. We always strive to provide you, the customer, with

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7/28/24, 9:50 AM Re: Email Accounts Password getting changed – InMotion Hosting

top-of-the-line support and service and as such you will receive an email within 24 hours to rate
this interaction. We appreciate any and all feedback you are able to provide. Thank you and have
a great day!

Best Regards,
Zach E.

--
InMotion Hosting

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Handicap International
10 days ago

This is a follow-up to your previous request #7783836 "Email Accounts Password getting
changed"

My SMTP password has again been changed automatically by someone or from your server. This
is the email account: [email protected]

Please look into who changed it. I have already changed the password over 4 times in the past as
it was not working. If you are constantly changing the password how am I supposed to run my
project?

📎 Screenshot 2024-07-18 143902.png


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