Quectel Windows USB

Driver(Q) NDIS Installation

Guide

LTE&5G Module Series

Version: 2.3

Date: 2023-07-25

Status: Released
 LTE&5G Module Series

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About the Document

Revision History

Version Date Author Description

Hunter LV/
1.0 2017-11-14 Initial
Joy WANG
1. Added the applicable modules EM06, EM12, EG12 of
this document.
2.0 2018-12-24 Isaac WANG
2. Modified some screenshots of driver installation.
(Figure 1, 4, 7, 9, 10, 16)
1. Added applicable modules EM05, EG18, EM20,
BG95, AG35, AG15, AG520R, RG500Q of this
2.1 2019-07-08 Isaac WANG document. Please refer to Table 2 for details.
2. Updated all the screenshots of USB driver installation
and uninstallation except Figure 8. (Chapter 2 and 3).
1. Updated the driver name.
2. Updated the Windows operating system supported by
the provided installation package (Chapter 1).
3. Added applicable modules RG525F-NA, RG500Q
series, RG501Q-EU, RG502Q series, RG520F series,
2.2 2022-05-10 Bruce LI RG520N series, RG530F series, RM500Q series,
RM502Q-AE, RM505Q-AE, RM510Q-GL, RM520N-
GL and RM530N-GL and deleted EC20 R2.0 and
EM20 (Chapter 1.1).
4. Updated the test tool from QNavigator to QCOM
(Chapter 2.3).
1. Deleted AG520R series (Chapter 1.1).
2. Updated the driver version in the example to
2.3 2023-07-25 Bruce LI
Quectel_Windows_USB_Driver(Q)_NDIS_V2.3
(Chapter 2.2).

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Contents

About the Document .................................................................................................................................. 3

Contents ...................................................................................................................................................... 4
Table Index .................................................................................................................................................. 5
Figure Index ................................................................................................................................................ 6

1 Introduction ......................................................................................................................................... 7
1.1. Applicable Modules .................................................................................................................... 7

2 Installation of USB NDIS Driver ......................................................................................................... 8

2.1. Preparation ................................................................................................................................. 8
2.2. Installation Procedures .............................................................................................................. 9
2.3. Test ........................................................................................................................................... 14

3 Uninstallation of USB Driver ............................................................................................................ 15

3.1. Uninstallation Procedures ........................................................................................................ 15

4 Appendix References ....................................................................................................................... 20

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Table Index

Table 1: Applicable Modules......................................................................................................................... 7

Table 2: Related Document ........................................................................................................................ 20
Table 3: Terms and Abbreviations .............................................................................................................. 20

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Figure Index

Figure 1: “Device Manager” Interface of Windows System without Quectel Driver Installed ...................... 8
Figure 2: Preparing to Install ........................................................................................................................ 9
Figure 3: Choose Destination Location ...................................................................................................... 10
Figure 4: Keep Default Destination Location ............................................................................................. 10
Figure 5: Copy Files ....................................................................................................................................11
Figure 6: Automatic Installation .................................................................................................................. 12
Figure 7: Complete Installation .................................................................................................................. 12
Figure 8: “Device Manager” Interface with Driver Successfully Installed .................................................. 13
Figure 9: Test Module via QCOM (Take RG500Q-EU as an Example) ..................................................... 14
Figure 10: Uninstall USB NDIS Driver ....................................................................................................... 15
Figure 11: Check Uninstallation Setting ..................................................................................................... 16
Figure 12: Confirm Uninstallation ............................................................................................................... 16
Figure 13: Automatic Uninstallation ........................................................................................................... 17
Figure 14: Remove Installation Files.......................................................................................................... 17
Figure 15: Complete Uninstallation ............................................................................................................ 18
Figure 16: Check USB NDIS Driver Uninstallation Result ......................................................................... 19

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1 Introduction
This document illustrates how to install and uninstall USB NDIS driver for Quectel LTE and 5G modules
on Windows operating systems, with provided installation package.

The installation package (Quectel_Windows_USB_Driver(Q)_NDIS) supports Windows 7, 8, 8.1, 10, 11

and XP operating systems. This document introduces the installation procedures of USB NDIS driver on
Windows 10 system as an example.

1.1. Applicable Modules

The document is applicable to the following Quectel LTE and 5G modules.

Table 1: Applicable Modules

Module Series Module

EC20-CE, EC21 Series, EC25 Series, EG91 Series, EG95 Series,
LTE Standard
EM05 Series
EG06 Series, EG12 Series, EG18 Series, EM06 Series, EM12-G,
LTE-A
LTE EP06 Series
LPWA BG95 Series, BG96

Automotive AG15, AG35 Series

RG525F-NA, RG500Q Series, RG501Q-EU, RG502Q Series, RG520F
5G Series, RG520N Series, RG530F Series, RM500Q Series, RM502Q-
AE, RM505Q-AE, RM510Q-GL, RM520N-GL, RM530N-GL

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2 Installation of USB NDIS Driver

This chapter describes how to install USB NDIS driver for Quectel LTE and 5G modules with the provided
installation package.

2.1. Preparation

You can install Quectel USB NDIS driver directly on your system before the module is connected to PC.
Or you can install the USB NDIS driver after connecting the module to PC through a USB cable. If you
have never installed any Quectel driver on your system before, there would be a prompt indicating that the
drivers of the new devices need to be updated. Please ignore the prompt and begin to install the USB
NDIS driver according to the procedures in Chapter 2.2.

The figure below shows the “Computer Management” → “Device Manager” interface of Windows system
on which Quectel drivers have never been installed.

Figure 1: “Device Manager” Interface of Windows System without Quectel Driver Installed

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 LTE&5G Module Series

NOTE

For Windows XP system, you MUST ensure that the module has been connected to PC before installing
USB NDIS driver.

2.2. Installation Procedures

Before installing USB NDIS driver, please get the latest installation package from Quectel. This document
takes the installation of Quectel_Windows_USB_Driver(Q)_NDIS_V2.3 as an example, and the detailed
procedures are as below.

1. Check Installation Setting

Double click the setup.exe in installation package to enter the “Preparing to Install” interface as below:

Figure 2: Preparing to Install

After the InstallShield Wizard is prepared, it enters the “Choose Destination Location” interface.

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2. Choose Destination Location

If you want to change the location for USB NDIS driver installation, click “Browse…” to enter the “Choose
Folder” interface. You can select the destination location and then click “OK” to save the configuration. The
interface returns to “Choose Destination Location” interface and you can click “Next” to continue the
installation.

Figure 3: Choose Destination Location

If you do not want to change the location for USB NDIS driver installation, you can click “Next” directly to
continue the installation.

Figure 4: Keep Default Destination Location

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3. Prepare Driver Files Needed for Installation

When the following interface shows, please click “Next” to begin copying files.

Figure 5: Copy Files

4. Automatic Installation

Driver installation automatically starts after file copying completes. It may take some time to install the USB
NDIS driver, please wait patiently for the process to complete.

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Figure 6: Automatic Installation

5. Complete Installation

When the following interface shows, it indicates a successful driver installation. Click “Finish” to complete
the installation.

Figure 7: Complete Installation

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You can check the installation result through “Computer Management” → “Device Manager”. The “Device
Manager” interface after a successful driver installation is shown as below.

Figure 8: “Device Manager” Interface with Driver Successfully Installed

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2.3. Test

After the USB NDIS driver has been installed, you can test whether the driver works normally via QCOM.
For detailed steps, see document [1].

Figure 9: Test Module via QCOM (Take RG500Q-EU as an Example)

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3 Uninstallation of USB NDIS Driver

The uninstallation can be realized by re-operating installation package or adding/deleting program on
“Control Panel”. This chapter introduces how to uninstall the USB NDIS driver by adding/deleting program
on “Control Panel”.

3.1. Uninstallation Procedures

1. Choose Driver

Enter “Control Panel” and choose the installed USB NDIS driver, then click “Uninstall”, as shown below.

Figure 10: Uninstall USB NDIS Driver

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2. Check Uninstallation Setting

After choosing the installed driver for uninstallation, the system will check the uninstallation setting, as
shown in the following figure.

Figure 11: Check Uninstallation Setting

3. Confirm Uninstallation

Click “Yes” to confirm the uninstallation.

Figure 12: Confirm Uninstallation

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4. Automatic Uninstallation

Driver uninstallation automatically starts after you confirm the uninstallation. It may take some time to
uninstall the driver, please wait patiently for the process to complete.

Figure 13: Automatic Uninstallation

Please wait patiently when InstallShield Wizard is removing installation files as illustrated below.

Figure 14: Remove Installation Files

5. Complete Uninstallation

When the following interface shows, it indicates the driver has been uninstalled successfully. Click “Finish”
to complete uninstallation.

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Figure 15: Complete Uninstallation

6. Check Uninstallation Result

After the USB NDIS driver has been uninstalled successfully, the device will switch to uninstalled status.
You can check whether the driver has been uninstalled successfully or not through “Computer
Management” → “Device Manager”. The “Device Manager” interface after a successful driver uninstallation
is shown as below.

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Figure 16: Check USB NDIS Driver Uninstallation Result

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4 Appendix References

Table 2: Related Document

Document Name

[1] Quectel_QCOM_User_Guide

Table 3: Terms and Abbreviations

Abbreviation Description

5G 5th-Generation

LPWA Low-Power Wide-Area (Network)

LTE Long-Term Evolution

LTE-A LTE-Advanced

PC Personal Computer

USB Universal Serial Bus

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