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Job Description:
We are looking for skilled AWS and Snowflake Production Support
Specialists to join our dynamic IT team. In these roles, you will be responsible for ensuring the availability, performance, and security of our AWS cloud infrastructure and Snowflake data platform. You will play a critical role in monitoring, troubleshooting, and resolving incidents to minimize downtime and support our business operations.
Responsibilities:
• AWS Infrastructure Management:
◦ Monitor and manage AWS cloud resources such as EC2 instances, S3
buckets, RDS databases, and Lambda functions. ◦ Configure and optimize AWS services for scalability, reliability, and cost-efficiency. ◦ Implement infrastructure as code (IaC) using tools like CloudFormation or Terraform. • Snowflake Data Platform Support:
◦ Monitor and maintain Snowflake data warehouses and data pipelines.
◦ Perform performance tuning and optimization of Snowflake queries and data loading processes. • Incident Management:
◦ Respond to alerts and incidents related to AWS and Snowflake
environments. ◦ Diagnose and troubleshoot issues, collaborating with internal teams and vendors as needed. ◦ Implement and document resolutions and preventive measures. • Backup and Disaster Recovery:
◦ Design and implement backup strategies for AWS resources and
Snowflake data. ◦ Test and maintain disaster recovery plans to ensure business continuity. • Security and Compliance:
◦ Implement and enforce AWS and Snowflake security best practices.
◦ Conduct regular security assessments and audits to ensure compliance with industry standards and regulations. • Change Management: ◦ Coordinate and execute changes to AWS and Snowflake configurations following change management processes. ◦ Manage scheduled maintenance activities, patches, and updates. • Collaboration and Communication:
◦ Collaborate effectively with development teams, infrastructure teams,
and business stakeholders to support application deployments and releases. ◦ Communicate effectively with internal teams and external vendors, including AWS and Snowflake support. Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or
related field (or equivalent experience). • Proven experience in AWS cloud infrastructure management and Snowflake data platform administration. • Strong knowledge of AWS services (EC2, S3, RDS, Lambda, etc.) and Snowflake features (warehouses, data loading, security). • Experience with infrastructure as code and automation tools. • Familiarity with data warehousing concepts, ETL processes, and SQL querying. • Experience in incident management, troubleshooting, and root cause analysis. • Solid understanding of cloud security best practices and compliance requirements. • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
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