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Powerpay MFA Quick Reference

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58 views

Powerpay MFA Quick Reference

Uploaded by

Salai Thangte LaizoZanniat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 21

Multi Factor Authentication (MFA)

Quick Reference

You can choose to set up your MFA using one or more of the following methods:
1. Using the Twilio Authy app.
2. By SMS Text Message
3. By Voice Call (land line can be used for voice call)
4. By email
Follow the directions for your preferred option.

Contents
Twilio Authy Smartphone App..................................................................................................................... 2
First Time Set Up using the Twilio Authy Smartphone App ...................................................................... 2
Logging into Powerpay Using the Twilio Authy Smartphone App Verification ........................................ 7
SMS Text Message or Voice Call ................................................................................................................ 10
First Time Set Up using SMS Text Message or Voice Call ....................................................................... 10
Logging into Powerpay Using SMS Text Message or Voice Call Verification .......................................... 14
Email ........................................................................................................................................................... 16
First Time Set Up using Email .................................................................................................................. 16
Logging into Powerpay Using Email Verification .................................................................................... 20

© 2024 Dayforce. 042023 R2023.1


Twilio Authy Smartphone App
First Time Set Up using the Twilio Authy Smartphone App

First Time Set Up Using Twilio Authy Smartphone App

1 Log in to Powerpay.
a. Enter your Company Number,
User ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Twilio Authy Smartphone App

2 Select MFA Method


Dayforce recommends the
Smartphone App (Twilio Authy
Smartphone App).
You can also select SMS Text
Message, Voice Call, or Email.
If you select multiple methods, you
are required to set up and verify
each one. This process describes the
Smartphone App selection.
a. Select Smartphone App.
b. Click Next.

3 Set up your Contact Information


a. Select your country code from
the dropdown list.
b. Enter your cell phone number.
If you don’t have a cell phone,
you can enter a land line
number.
c. Optionally enter a secondary
number.
d. Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Twilio Authy Smartphone App

4 Verify Your Phone Number


A one-time 6-digit code will be sent
to the phone number you entered.
Select how you would like to receive
that code:
• Text Message - a text message is
sent your phone
• Voice Call - a phone call is placed
to your phone and an automated
voice provides the code

5 Enter the 6-digit code you received


If you did not receive the code, click
Resend code to resend the code to
the same number. Additionally, you
can change the method of receiving
the code by clicking the link below
Resend code.
In our example, we chose to receive
the code by text message, so the link
shown provides the option to Receive
a code by voice call instead.
Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Twilio Authy Smartphone App

6 Install the Twilio Authy App from


Apple App Store or Google Play
Store (if using App for
Authentication)
Install the Twilio Authy app from the
Apple App Store or the Google Play
store. Do not manually add accounts,
they are added automatically during
the verification process.
Note: Be sure to look for the logo
shown in the image to the right and
verify that it is the Twilio Authy app
when making your selection in the
Apple or Google Play store.

7 Once you have installed the Twilio


Authy app, click Next.
a. Click on your account in the
Twilio Authy app on your phone.
b. A 7-digit security code displays.
The code is valid for 20 seconds
before a new code is generated.
If you receive a message that you
don’t have any accounts, close, and
reopen the app.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Twilio Authy Smartphone App

8 Enter the 7-digit code you received


in the Twilio Authy app in the
previous step.
a. On the Multifactor Authentication
page, enter the 7-digit code
shown in the Twilio Authy app.
b. Click Next before the code
expires.

9 Success!
This completes the setup of MFA.

© 2024 Dayforce. 042023 R2023.1


Logging into Powerpay Using the Twilio Authy Smartphone App Verification

Log in to Powerpay Using Twilio Authy Smartphone App Verification

1 Log in to Powerpay.
a. Enter your Company Number,
User ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

© 2024 Dayforce. 042023 R2023.1


Log in to Powerpay Using Twilio Authy Smartphone App Verification

2 Approve the notification sent from


the Twilio Authy app to your phone

If you cannot see the notification on


your phone, open the Twilio Authy
app and click the bell icon to see
pending notifications.
If you do not respond to the Twilio
Authy app notification within 10
seconds IAM displays a message
saying, “We didn’t hear from you.”
This is not an expiration, and you
can continue to approve the code
that was sent. Alternatively, you can
click the Try Again button to send
another code.
Click Log in another way to log in
with a mobile token, text, voice call
or email.

© 2024 Dayforce. 042023 R2023.1


Log in to Powerpay Using Twilio Authy Smartphone App Verification

3 Enter token
If logging in with a mobile token,
enter the token from the Twilio
Authy app
If logging in with SMS text, Voice
Call or email the screen appears
with different text, however, you
will still be prompted to enter a
code.
Click Login.

4 Success!
You are directed to the Powerpay
Web Home page.

© 2024 Dayforce. 042023 R2023.1


SMS Text Message or Voice Call
First Time Set Up using SMS Text Message or Voice Call

First Time Set Up Using SMS Text Message or Voice Call

1 Log in to Powerpay.
a. Enter your Company Number, User
ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using SMS Text Message or Voice Call

2 Select MFA Method


a. Select SMS Text Message or Voice
Call.
You can also select Smartphone App
or Email.
If you select multiple methods, you
are required to set up and verify
each one.
This process describes the SMS Text
Message or Voice Call selection.
b. Click Next.

3 Set up your Contact Information


a. Select your country code from the
dropdown list.
b. Enter your cell phone number.
If you don’t have a cell phone, you
can enter a land line number.
c. Optionally enter a secondary
number.
d. Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using SMS Text Message or Voice Call

4 Verify Your Phone Number


A one-time 6-digit code is sent to the
phone number you entered.
Select how you would like to receive that
code:
• Text Message - a text message is sent
your phone
• Voice Call - a phone call is placed to
your phone and an automated voice
provides the code

5 Enter the 6-digit code you received


If you did not receive the code, click
Resend code to resend the code to the
same number. Additionally, you can
change the method of receiving the code
by clicking the link below Resend code.
In our example, we chose to receive the
code by text message, so the link shown
provides the option to Receive a code by
voice call instead.
Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using SMS Text Message or Voice Call

6 Success!
This completes the setup of MFA.
Click Continue.

© 2024 Dayforce. 042023 R2023.1


Logging into Powerpay Using SMS Text Message or Voice Call Verification

Log in Using SMS Text Message or Voice Call Verification

1 Log in to Powerpay.
a. Enter your Company Number, User
ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

© 2024 Dayforce. 042023 R2023.1


Log in Using SMS Text Message or Voice Call Verification

2 Select how you want to log in

Select Text Message or Voice Call.

3 Enter the 6-digit code you received


If logging in with SMS text:
a. Enter the 6-digit code you
received.
b. Click Login.

If logging in by Voice Call:


a. Follow the phone prompts to
receive your code.
b. Enter the 6-digit code you
received.
c. Click Login.

4 Success!
You are directed to the Powerpay Web
Home page.

© 2024 Dayforce. 042023 R2023.1


Email
First Time Set Up using Email

First Time Set Up Using Email

1 Log in to Powerpay.
a. Enter your Company Number, User
ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Email

2 Select MFA Method


a. Select Email.
You can also select Smartphone App,
SMS Text Message or Voice Call.
If you select multiple methods, you
are required to set up and verify
each one.
This process describes the Email
selection.
b. Click Next.

3 Set up your Contact Information


a. Enter your email address to use for
logging in with MFA.
b. Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Email

4 Verify Your Email Address


An email including a one-time 7-digit
code is sent to your email address.

5 Enter the 7-digit code you received


Your Powerpay MFA security code
expires and can only be used once. If your
code expires before you enter it, you will
need to request a new one by clicking
Resend code.
a. Enter your 7-digit code.
b. Click Next.

© 2024 Dayforce. 042023 R2023.1


First Time Set Up Using Email

6 Success!
This completes the setup of MFA.
Click Continue.

© 2024 Dayforce. 042023 R2023.1


Logging into Powerpay Using Email Verification

Log in Using Email Verification

1 Log in to Powerpay.
a. Enter your Company Number, User ID.
b. Click Continue.
c. Enter your Password.
d. Click Logon.

2 Select how you want to log in

Select your email address.

© 2024 Dayforce. 042023 R2023.1


Log in Using Email Verification

3 Enter the 7-digit code you received


a. Enter the 7-digit code you received by
email.
b. Click Login.

4 Success!
You are directed to the Powerpay Home
page.

© 2024 Dayforce. 042023 R2023.1

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