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ANNE RAMOKA CV

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23 views3 pages

ANNE RAMOKA CV

resume

Uploaded by

alextaylor12333
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ANNE RAMOKA

Mobile: 0114492658
Email: [email protected]

PERSONAL PROFILE

Personable travel agent with extensive experience in fast-paced, deadline-driven environments.


Expertise in overseas travel and ferry holidays, seeking to leverage my skills in driving travel
sales for a large agency.

WORK HISTORY

Benliz Tours and Travel

Travel Agent

Sep 3rd 2024-present

 Supervised payments via credit cards and handled sensitive information with
professionalism and discretion.
 Responded promptly to client inquiries, issues, and complaints, providing appropriate
solutions.
 Booked travel accommodations for a family gathering of 20 guests

Travel Agent
Air Kenya
February 2024-sept 2024

 Supervised payments via credit cards and handled sensitive information with
professionalism and discretion.
 Responded promptly to client inquiries, issues, and complaints, providing appropriate
solutions.
 Booked travel accommodations for a family gathering of 20 guests.

Travel Agent
Skyward Express
2023-2024

 Discussed benefits and information regarding travel insurance with clients, ensuring they
received the best rates.
 Organized memorable and exquisite travel itineraries and holidays for high-profile
clients, including celebrities and business executives.
 Arranged travel accommodations for groups, couples, executives, and special needs
clients.

SKILLS

 Executive Travel Management


 Customer Service Excellence
 Global Destinations Knowledge
 Travel Agency Accounting
 Company Guidelines and Procedures
 Client Amenities Coordination

EDUCATION

Kenya Aeronautical College


2022-2023

 Diploma in Tours and Travel


 Certificate in Customer Service
 Courses in Entrepreneurship and Communication Skills

Chavavo Secondary School


2010-2014

 Kenya Certificate of Secondary Education

ADDITIONAL EXPERIENCE

Teacher (Assistant)
New Horizons Secondary School
2017-2020

Travel Industry Visits

 Visited several travel companies including Filco Tours and Travel, Aimo Travel, and
Empins Travel Company.
2023
HOBBIES AND INTERESTS

 Traveling
 Wildlife Documentaries (listening and reading)
 Meeting new people
 Swimming
 Learning foreign languages
 Community involvement

REFERENCES

1. Kenya Aeronautical College


Mr. Courage Yaya Mukimba - Tel. 0708 374 257
Mr. Samson Aketch (Director)
Mr. Wilson Osieko - Tel. 026 966 586
2. Aimo Travel Agency
Tel. 0796 765 699
3. Empins Travel Agency
Email: [email protected]

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