ACCENTURE

GUIDEWIRE ASSETS
Industrializing delivery and driving innovation

ASSET/
ACCELERATOR DESCRIPTION BENEFITS FOR CLIENT

INNOVATION ASSETS
AI Powered Accenture has integrated Guidewire with AI powered • Automate data entry in back office (10 seconds for a
Document document digitization (ICR SaaS) to automate claim car claims creation instead of 10 minutes), automate
Digitization creation and handling based on a European Accident claims processing (with up to 99,5% accuracy in
Form and car claims eligibility related data. Integration claims eligibility related data)
is real-time using API and data are mapped back into • Enhanced digital user experience
the Guidewire data model.

IoT Connected car Accenture has developed a reference • Ability to bring new offering to market based on
integration with implementation Usage Based Insurance provider integration with connected devices
Xtract Xtract to automatically create eFNOL if an accident • Reduce claims resolution lifecycle time
is detected.

AI powered real time Accenture has developed an integration with • This helps identify potential fraud claims (real time
fraud detection InsurTech partner SHIFT for real time AI powered fraud scoring) at an early stage allowing smarted
Fraud detection during claims creation and claims eligibility decision and reducing claims losses
assessment. Integration is real time using API and
data are mapped back into the Guidewire data model

AI powered Virtual Integration with Microsoft Luis.ai based virtual assistant • The virtual assistant can be leveraged to automatically
assistant to automatically create claims and create quotes on log a claim on ClaimCenter or a quote in PolicyCenter
Guidewire ClaimCenter and PolicyCenter respectively.
The AI component uses chat conversational scripts.

Unified Front End Integration of Guidewire Portal to Accenture’s Digital • Increased digital user engagement through next
integration Insurance Unified Front End with Single Sign On and generation phygital user experience
Salesforce integration

INDUSTRIALIZATION ASSETS
Backlog and Accenture consolidated Guidewire PolicyCenter, • Jump-start inception with ready to refer base resulting
Conceptual Sprint ClaimCenter, and Billing Center backlog, process, in ~10% decrease in cost of inception and smoother
Plans dependencies and sprint plan as input for transition to sprint delivery
accelerated inception. It serves as a jump start guide • Ready-to-refer guide for OOTB functions, processes,
for Project Managers, Scrum Masters and Business process flows, internal and external dependencies etc.
Analysts alike for Guidewire implementations.

Test Automation Standardized, comprehensive and reusable Testing • 15-20% savings across the testing lifecycle with an
Suite with hundreds of scenarios and conditions exhaustive ready-to-use base, equipped for automation
and thousands of test scripts covering PolicyCenter, tools such as Selenium/TOSCA
ClaimCenter, BillingCenter, Portals modules’ as well • Reduction in time for preparation of test scenarios, test
as OOTB functionality and portals conditions and test cases
• No coding required, full configuration for non-technical
users
ASSET/
ACCELERATOR DESCRIPTION BENEFITS FOR CLIENT

Automated This asset automates batch and message queue • Faster notification of failures
Technical monitoring, providing an intuitive dashboard that • Error logs made more easily retrievable
Monitoring enables reporting and viewing history data. It also
provides a log file analysis which makes analysis of
error logs easier. Integration with email enables real
time notification of failures.

Accenture Delivery Accenture’s renowned delivery methods and • Estimated 10% reduction in overall Guidewire delivery
Methods for estimating tools customized for Guidewire. lifecycle and faster time to market
Guidewire

myWizard Accenture’s myWizard Intelligent Automation For Incident Management it provides:

platform transforms the Guidewire support & • Deep-dive incident analytics and predictive analytics
maintenance projects by bringing in a set of to provide various trends
automation and artificial intelligence tools to drive
• Automated monitoring including auto detect
cost optimization, reduce operational spend,
production failures
increase standardization, and process automation.
For Problem Management:
Intelligent Opportunity Miner which gives a view on
repetitive tickets and identifies the best candidates for
problem resolution.

The assets help with every stage of an Implementation...

KNOWLEDGE INCEPTION/ SPRINT BUILD STABILIZE SUPPORT &
TRANSITION PLAN ANALYSIS (SIT/E2E) MAINTENANCE
New joiner packs Conceptual sprint plan Guidewire best Guidewire Guidewire claims WC—
for BC, PC and CC practices PolicyCenter ticket analysis—heat map
test suite
Application training
materials GW reference Guidewire ClaimCenter Guidewire event
product backlog workers compensation Guidewire messages—service
test pack ClaimCenter improvements
test suite
Due dilligence, KT
questionnaires Accenture high
performance Guidewire PolicyCenter Guidewire event
business pack workers compensation Guidewire messages—resolution
test pack BillingCenter guides
Accentyre GW
competency test suite
framework GW online, bch and
print architecture DevOps for GW Guidewire application
Guidewire portals maintenance
test suite process guide
Data migration
framework Accenture change Straight thru claims
management processing
methods Selenium reference Insurance industry
implementation test pack
Version upgrade
analysis Insurtech Partner
Agile delivery school Integration for Fraud
Detection TOSCA reference myWizard intelligence
GW Competency implementation technology platform
evaluation ADM estimator and
questionnaires methodology HO Pack Installation
Accelerator Jump start kit for new
joiners

Standard assets Guidewire specific assets Guidewire specific assets for client End to end technical
monitoring

Contact Stay Connected

CINDY DEARMOND @Accentureins
Guidewire Lead for North America
[email protected]
/accenture-insurance
JEAN MICHEL LAPISSE
Guidewire Lead for Europe
[email protected] www.facebook.com/AccentureInsurance
ANDRE REZENDE
Guidewire Lead for Latin America Copyright © 2019 Accenture. All rights reserved.
[email protected] Accenture and its logo are trademarks of Accenture.