Certified Business Analysis Professional

- Introduction
 COURSE STRUCTURE
Business
Requirement
Analysis Elicitation and
Lifecycle
Monitoring Collaboration
Management
and Planning Module 2
Module 3
Module 1

Requirement
Strategy Analysis and Solution
Analysis Design Evaluation
Module 4 Definition Module 6
Module 5
 COURSE OBJECTIVE
At the end of this course, you will
understand what business analysis is all
about, why it is essential to the success of
any project and how to perform it on your
projects...
Certified Business Analysis
Professional

MODULE 1
MODULE OBJECTIVE
Business Analysis Beyond Projects
 What is Business Analysis?
Business analysis is the practice of enabling
change in an enterprise by defining needs and
recommending solutions that deliver value to
stakeholders.
It enables an enterprise to
• articulate needs and the rationale for change,
• to design and describe solutions that can deliver
value.
 What is Business Analysis?
Business analysis is performed on a variety of
initiatives within an enterprise.
Initiatives may be
Strategic
Tactical, or
Operational.
Business analysis may be performed within the
boundaries of a project or throughout enterprise
evolution and continuous improvement.
 What is Business Analysis?
Business analysis can be performed from a diverse
array of perspectives.

A perspective can be thought of as a lens through

which the business analysis practitioner views
their work activities based on the current context.

• Agile, business intelligence, information

technology, business architecture, and business
process management.
 Who is a Business Analyst?
A business analyst is any person who performs
business analysis tasks, no matter their job title or
organizational role.
The activities that business analysts perform
include:
• understanding enterprise problems and goals,
• analyzing needs and solutions,
• devising strategies,
• driving change, and
• facilitating stakeholder collaboration.
 Who is a Business Analyst?
Common job titles for people who perform
business analysis include:
• business architect,
• business systems analyst,
• data analyst,
• enterprise analyst,
• management consultant,
• process analyst,
• product manager,
• product owner,
• requirements engineer, and
• systems analyst.
 Structure of the BABOK Guide
The core content of the BABOK Guide is composed of
business analysis tasks organized into knowledge areas.

Knowledge areas are a collection of logically (but not

sequentially) related tasks.

The Business Analysis Key Concepts, Underlying

Competencies, Techniques, and Perspectives sections
form the extended content in the BABOK Guide that helps
guide business analysts to better perform business
analysis tasks.
 Key Concepts
The Business Analysis Key Concepts chapter
provides a basic understanding of the central
ideas necessary for understanding the BABOK
Guide.
This chapter consists of:
• Business Analysis Core Concept Model™ (BACCM™)
• Key Terms
• Requirements Classification Schema
• Stakeholders
• Requirements and Design
 Knowledge Areas
1. Business Analysis Planning and Monitoring:
describes the tasks that business analysts perform to organize and
coordinate the efforts of business analysts and stakeholders. These
tasks produce outputs that are used as key inputs and guidelines
for the other tasks throughout the BABOK® Guide.
2. Elicitation and Collaboration:
describes the tasks that business analysts perform to prepare for
and conduct elicitation activities and confirm the results obtained.
It also describes the communication with stakeholders once the
business analysis information is assembled and the ongoing
collaboration with them throughout the business analysis activities.
 Knowledge Areas
3. Requirements Life Cycle Management:
describes the tasks that business analysts perform in order to
manage and maintain requirements and design information from
inception to retirement. These tasks describe establishing
meaningful relationships between related requirements and
designs, and assessing, analyzing and gaining consensus on
proposed changes to requirements and designs.
4. Strategy Analysis:
describes the business analysis work that must be performed to
collaborate with stakeholders in order to identify a need of
strategic or tactical importance (the business need), enable the
enterprise to address that need, and align the resulting strategy for
the change with higher- and lower-level strategies.
 Knowledge Areas
5. Requirements Analysis and Design Definition:
describes the tasks that business analysts perform to structure and
organize requirements discovered during elicitation activities, specify and
model requirements and designs, validate and verify information, identify
solution options that meet business needs, and estimate the potential
value that could be realized for each solution option. This knowledge area
covers the incremental and iterative activities ranging from the initial
concept and exploration of the need through the transformation of those
needs into a particular recommended solution.
6. Solution Evaluation:
describes the tasks that business analysts perform to assess the
performance of and value delivered by a solution in use by the
enterprise, and to recommend removal of barriers or constraints that
prevent the full realization of the value..
Relationships Between Knowledge Areas
 Tasks
A task is a discrete piece of work that may be performed formally or informally
as part of business analysis. The definition of a given task is universally
applicable to business analysis efforts, independent of the initiative type.

Each task in the BABOK® Guide is presented in the

following format:
• Purpose
•Description
• Inputs
•Elements
• Guidelines/Tools
• Techniques
• Stakeholders
• Outputs
 Underlying Competencies
Underlying competencies reflect knowledge, skills, behaviors,
characteristics, and personal qualities that help one successfully
perform the role of the business analyst. These underlying
competencies are not unique to the business analysis profession.
However, successful execution of tasks and techniques is often
dependent on proficiency in one or more underlying competencies.
Underlying competencies have the following
structure:
• Purpose
• Definition
• Effectiveness Measures
 Techniques
Techniques provide additional information on
ways that a task may be performed.
Business analysts are encouraged to modify existing techniques or
engineer new ones to best suit their situation and the goals of the
tasks they perform.
Techniques have the following structure:
• Purpose
•Description
•Elements
• Usage Considerations
 Perspectives
Perspectives are used within business analysis work to provide
focus to tasks and techniques specific to the context of the
initiative. Most initiatives are likely to engage one or more
perspectives.
Perspectives are not mutually exclusive, in that a given initiative
might employ more than one perspective.
Perspectives have the following structure:
• Change Scope
• Business Analysis Scope
• Methodologies, Approaches, and Techniques
• Underlying Competencies
• Impact on Knowledge Areas
 Knowledge Check
1. A business analyst is currently defining a set of changes to the current
state of an organization that allows the organization to take advantage of a
business opportunity. What is most likely being defined?

A. Project scope
B. Business need
C. Solution scope
D. Business domain

C. Solution Scope

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 Knowledge Check

2. In what knowledge area is the business analyst MOST likely to be scoping

and defining new business opportunities?

A. Enterprise Analysis
B. Solution Assessment
C. Requirements Analysis
D. Enterprise Assessment

A. Enterprise Analysis

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 Knowledge Check

3. What project role focuses on understanding business problems and

opportunities?

A. Business architect
B. Project manager
C. Project sponsor
D. Business analyst

D. Business analyst

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 Knowledge Check

4. A capability needed by a stakeholder to achieve an objective is also

called a:
A. Strategy
B. Requirement
C. Solution
D. D. Process

B. Requirement

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 Knowledge Check
5. Your project implementation plan defines 12 capabilities of the planned
systems solution that will not be needed once the new solution is
operational. What type of requirements are these?

A. Functional requirements
B. Nonfunctional requirements
C. Reusable requirements
D. Transition requirements

D. Transition requirements

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 Knowledge Check

6. Who is primarily responsible for achieving the project objectives?

A. Program manager
B. Project manager
C. Business analyst
D. Project sponsor

B. Project manager

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 Knowledge Check

7. Inputs to a specific business analysis task may be externally produced by:

A. Requirements
B. Preconditions
C. Techniques
D. A single task

D. A single task

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