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Commerce CHP 10 - Staffing

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51 views3 pages

Commerce CHP 10 - Staffing

Uploaded by

ayur.vaskar250
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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XII COMMERCE CHAPTER 10 – STAFFING

Select the correct option


1. Which of the following steps in the process of staffing involves the process of searching
for the prospective employees and stimulating them to apply for the respective jobs in the
organization?
(a) Recruitment
(b) Selecting
(c) Training and Development
(d) Placement and Orientation
2. What does workforce analysis reveal?
(a) Number of human resources available
(b) Type of human resources available
(c) Both number and type of resources available
(d) None of the above
3. Which type of selection test provides the clues about the person’s emotions, reactions,
maturity and value system, etc.?
(a) Aptitude test
(b) Personality test
(c) Intelligence test
(d) Interest test
4. Staffing is considered as a ……………. process
(a) Continuous
(b) One-time
(c) Random
(d) None of these
5. Which of the following is true regarding the promotions?
(a) Involves more pay
(b) Involves higher authority
(c) Gives job satisfaction
(d) All of the above
6. The staffing function has assumed greater importance these days. Which reason given
below is not applicable?
(a) Rapid advancement of technology
(b) Increasing size of organization
(c) More number of people are available
(d) Complicated behaviour of human beings
7. A company is manufacturing paper plates and bowls. It produces 100000 plates and bowls
each day. Due to local festival, it got an urgent order of extra 50000 plates and bowls.
Advise the company about method of recruitment:
(a) Casual callers
(b) Direct recruitment
(c) Campus recruitment
(d) Labour contractors
8. An organization provides security services. It requires such candidates who are reliable and
don’t leak out the secrets of their clients. What step should be incorporated in selection
process?
(a) Preliminary interview
(b) Interview
(c) Medical examination
(d) Reference and background check
Fill in the blanks:
1. ______ Sources of recruitment stimulates the spirit of competition among the employees.
2. The test to measure the _______ of the candidate is known as IQ test.
3. ________ contains the offer of employment, the terms and conditions and the date of joining.
4. __________ is the last step in the process of selection.
5. _________ test is used to check the individual’s potential for learning new skills.

Name them:

1. ‘It implies introducing the selected employees to other employees and familiarize him with the rules
and policies of the organization’. Name it.
2. Name the concept which relates to streamlining the attributes of a person required for doing a job.
3. Name the source of recruitment which involves shifting of an employee from one job to another,
without a substantive change in responsibilities of an employee.
4. These are run by the government as a source of recruitment for unskilled and skilled operative jobs.
What is being referred here?
5. Ankush, a new engineer in Pervez Ltd. as to understand the process of operation of machinery. Out
of training and development, which concept is more applicable to him?

Answer the following:


1. 4 advantages of recruiting from external sources
2. Give two sources of internal recruitment
3. Give any two points of difference between recruitment and selection.
4. Filling vacancies from within the organization has some advantages as well as limitations. Explain
any two such advantages and two limitations.
5. What do you mean by placement?
6. ‘Recruitment is a positive process while selection is a negative process’. Why?
7. What is reference check?
8. What do you mean by performance appraisal?
9. What is the difference between workload analysis and workforce analysis?

Read the paragraph and answer the questions:


1. Alpha University is involved in providing degrees of B. Com, LLB and MBA. Its MBA Course is
very famous and gets an excellent response from the students. The best part of this University is that
besides giving theoretical knowledge in college, it also enables the students to work in some factory
or office to acquire the necessary practical skills. With such knowledge and experience, the students
are able to get attractive salary.
(a) Which method of training is applied by Alpha University?
(b) Define the training method used by the University?
(c) Give one difference between Training and Development.
2. Ashish, the Marketing Head, Raman, the Assistant Manager and Jyoti, the Human Resource
Manager of Senor Enterprises Ltd. decided to leave the company.
The Chief Executive Officer of the company called Jyoti, the Human Resource Manager
and requested her to fill up the vacancies before leaving the organization. Informing that her
subordinate Miss Alka Pandit was very competent and trustworthy, Jyoti suggested that if
she could be moved up in the hierarchy, she would do the needful. The Chief Executive
Officer agrees for the same. Miss Alka Pandit contacted Keith Recruiters who advertised
for the post of marketing head for Senor Enterprises Ltd. They were able to recruit a suitable
candidate for the company.
Raman’s vacancy was filled up by screening the database of unsolicited applications lying
in the office.
(a) Name the internal/external sources of recruitment used by Senor Enterprises Ltd. to fill
up the above stated vacancies.
(b) State any one merit of each of the above identified source of recruitment.

………………………………….

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