Stakeholder Performance Domain - 2023
Stakeholder Performance Domain - 2023
Starting a Project
Learning outcomes
Discuss project pre-initiating activities
Project The project charter provides the project manager with the
Charter: authority to apply organizational resources to project activities
What is it
The project charter provides a direct link between the project
and Why? and the strategic objectives of the organization
Project
High-level project
description, Schedule
Project risk
boundaries and (milestones)
Charter; key deliverables
Common
Elements High level
Key stakeholder Assigned project
include: financial
resources
list manager
• Suppliers
3 • Customers
• End Users
• Regulatory Bodies
2
• Governing Bodies
• PMOs
• Steering Committees
1
• Project Manager
• Project Management Team
• Project Team
Identify
Monitor Understand
Stakeholder
Engagement
Engage Analyze
Prioritize
Navigating Stakeholder Engagement
High level The project team Not all Introduce project, Stakeholders will
Identify
Prioritize
Monitor
Understand & Analyze
Engage
stakeholders can must understand stakeholders are elicit requirements, change through
be identified prior each stakeholder’s created equal. manage the project
to forming project feelings, emotions, There may be too expectations, lifecycle - new vs.
team beliefs and values many stakeholders resolve conflicts, ones that fall off.
Detailed In addition, seek to for a project team negotiate, Attitude and power
identification builds understand a to engage with prioritize, problem will change
from the initial list stakeholder's directly and/or solve, make Monitor and re-
power, degree of effectively with all decisions assess stakeholder
Some stakeholders
are easy to identify influence, attitude, of them engagement plan.
while others might interest, proximity, Prioritization based
not be so obvious etc. on most power and
Key models:
interest
Conflict,
negotiation,
ADKAR
Key artifacts: Key methods: Key artifacts: Key artifacts:
Stakeholder Stakeholder Prioritization matrix Requirement
register analysis, Salience documentation,
user story
Stakeholder Identification –
Not Just Something we do at the Start
Inputs may now be the plan Inputs may now be the change
Inputs are usually the business case and itself that triggers the request that triggers the
the charter identification / assessment identification / assessment
process process
• Interest
• Rights (legal/moral)
• Ownership
• Knowledge
• Contribution
Prioritize
Interest
Engage