A Guide to Working at

MongoDB India
 Table Of Contents

● About This Handbook

● MongoDB Mission Statement And Values

● The Basics

● Time Off Work

● Benefits

● Equity & ESPP

● Payroll & Expenses

● Performance and Growth

● Policies and Procedures

● Workplace Safety

● Business Conduct and Ethics

● Termination of Employment

● Important Teams & Tools

 About This Handbook
This handbook is intended to be used as an easy to read guide to MongoDB’s
employment policies, practices and procedures. All of our employees based in India
should become familiar with this handbook!

The policies included in this handbook are guidelines only, and don’t constitute an
employment agreement between MongoDB and any of its employees. While they
represent the spirit with which MongoDB views employee relations, we retain the right
to review individually each employment issue that arises. If we amend, suspend or
discontinue any policy, practice or procedure, we will give employees reasonable notice
when possible.

MongoDB’s Employee Experience Team is always available to answer any questions you
have about this handbook or other matters relating to employment, compensation,
benefits or employee policies and procedures. In case of any ideas and feedback,
please contact us by raising a ticket on Zendesk.
 MongoDB Mission Statement and Values
One of the most important parts of MongoDB is our employees, and ensuring we are all
aligned in our Mission Statement and Core Values, which keep our culture strong and
unified, as we accelerate our growth and disruption of the database space. The goal is
to build on the best aspects of our culture and create a common language that defines
who we are and what we value. We strive to live and work by this statement and the
values every day!

OUR MISSION:
MongoDB empowers innovators to create, transform, and disrupt industries by
unleashing the power of software and data

OUR VALUES:
Build Together
We achieve amazing things by connecting and leveraging the diversity of skills,
experiences and backgrounds of our entire organisation. We discuss things thoroughly,
but prioritise commitment over consensus. We are good listeners and always
communicate with clarity and respect. We create and support a positive, inclusive and
accepting environment.

BE Intellectually Honest
We embrace reality. We apply high-quality thinking and rigor. We have courage in our
convictions but work hard to ensure biases or personal beliefs do not get in the way of
finding the best solution.

Think BIG, go FAR

We are big dreamers with a passion for creativity. We eagerly pursue new opportunities
and markets through innovation and disruption. We have a pioneering spirit - always
ready to forge new paths and take smart risks!

Embrace the Power of Differences

We commit to creating a culture of inclusion by seeking and valuing employees from
different backgrounds and circumstances. This is cultivated by learning from and
respecting each other’s differences. We firmly believe that everyone deserves to feel
valued and safe in the workplace, and we acknowledge that underrepresented groups
may not always feel this way. We recognise that a diverse workforce is the best way to
broaden our perspectives, foster innovation and enable a sustainable competitive
advantage.
Make it Matter
We are relentless in our pursuit of meaningful impact! We think strategically and are
clear on what we are and are not trying to do. We accomplish an amazing amount of
important work and we are obsessed with follow through.

Own what you do

We take ownership and are accountable for everything that we do. We empower and we
are empowered to make things happen and balance independence with
interdependence. We demand excellence from ourselves. We each play our own part in
making MongoDB a great place to work!
 The Basics

WORK WEEK
Your work week hours may vary with your team. We encourage you to work with your
manager to ensure you have a schedule that works for both you and your team.
MongoDB India follows a 40 hrs/week schedule. However, office schedules may vary so
please work with your Manager to ensure you have a schedule that works for you and your
team. To ensure smooth and efficient running of the organization, employees may be
expected to work beyond their assigned working hours depending on demands of their work.

DRESS CODE
The dress code at MongoDB is casual but use your judgment in the choice of what
clothing is appropriate for the workplace! MongoDB employees working at customer
sites should follow the dress code of these companies.

PERSONAL INFORMATION UPDATES

If there is an update in your personal information i.e. address, emergency contacts etc.,
please update your personal information in Success Factors .

We are committed to protecting the privacy and security of your personal information.
You can find out more about our Privacy policy here.

CELL PHONE USAGE

Mobile phones can be distracting to your coworkers and the working environment! As a
result, we ask that mobile phones be muted or kept at a minimum ringing volume, so as
not to disrupt other employees.

BUILDING SECURITY
MongoDB strives to provide everyone with a safe and secure working environment.
Security procedures are established that are specific to each office location. Contact
your office manager for more information.

It is everyone's responsibility to assist in maintaining a safe and secure environment.

Confidential materials should be kept out of sight and personal items of value should
not be kept in the office. MongoDB is not responsible for personal items lost, damaged,
or stolen in the workplace.
 Time Off Work

PAID LEAVE
In order to give our best at work and also live a well-balanced life, we all need to take
time off for rest, relaxation and rejuvenation! The vacation year begins on 1st January
and ends on 31st December. The full details of the Paid Leave policy are available here.
SuccessFactors is used to track your holidays and approval. Please raise a Zendesk
ticket for any clarification. As a good practice, we suggest you get your planned leaves
approved by your manager well in advance.

PUBLIC HOLIDAYS
We recognise all statutory public holidays and publish our holiday calendar each year
here for ease of reference. All employees are entitled to a paid day off without advance
approval. If you are required to work on a public holiday that is recognised on the
MongoDB portal, you are entitled to get an additional vacation day in your holiday
balance. You must have an appropriate business reason and your manager’s approval
prior to commencing work on any such holiday.

PARENTAL LEAVES
We recognise the importance of supporting new parents at this exciting time and are
committed to aligning our policies and practices with our key values. Employees may be
eligible for maternity, paternity or any other parental leave, depending on their personal
circumstances. Check out the Zendesk article for more information and raise a Zendesk
ticket for any clarification or to talk about what other leave you might be able to avail in
India.
UNPAID PERSONAL LEAVE OF ABSENCE
We understand that there may be occasions when you will need extended personal
time off, including leave to care for others. If you need personal time, request this with
your manager and Employee Experience will review your request. Check out the
Zendesk Article to read more about unpaid leave policy in India.

Benefits
MongoDB continually evaluates its benefits and we strive to provide a comprehensive
and competitive program for employees! Generally, MongoDB employees who are
classified as regular full-time or regular part-time, as per their employment agreement,
are eligible for some or all of MongoDB’s benefits. All of our specific plan details can be
found on Zendesk here and if you have any questions please log a ticket - the team is
there to help!

Equity And ESPP

MongoDB awards RSUs at the time of hire as well as on-going ESPP grants periodically
to recognise outstanding performers! Please visit Zendesk for more information on our
Equity Program and RSUs.

Payroll And Expenses

Part of your Total Rewards at MongoDB is getting paid for all of your hard work! You will
get paid on the last business day of the month. This Zendesk article has an answer to
just about every India payroll question you might have. You can reach out to the payroll
by logging in a ticket here.

For booking business travel we use TripActions and we use Concur for submitting
business expenses . The full T&E policy is on the wiki. If you have any specific questions
on Concur or TripActions, you can reach out to our travel team at
[email protected]. The sooner you get your expenses logged in Concur, the sooner
you will be reimbursed! The accounts team pays out expenses weekly and once
approved the amount should arrive in your account within a few days. If you have any
queries on expenses, drop the team an email
 Performance And Growth
Getting feedback on your performance is an important part of your career development
and professional success! Having a performance and growth conversation is your
opportunity to align with your manager on performance (what you accomplished and
how you did it) and growth goals.

We understand that performance is a continuous process and cannot be assessed at a

single point of time. To ensure that employees have an opportunity to give and receive
feedback on a regular basis we advise our employees to put in their reflections &
discuss the same with their managers each quarter on CultureAmp. Twice per year, in
Q2 & Q4, employees and managers are required to reflect and discuss performance and
growth goals. We use Culture Amp to document this process and details of the process
can be found on Zendesk here.
 Policies And Procedures

DIGNITY AT WORK
MongoDB is committed to protecting the dignity of employees and we strive to provide
a supportive workplace where all employees can work in an environment free from all
forms of bullying and harassment. All employees are expected to comply with this policy
and the Company will take appropriate measures to ensure that bullying or any kind of
harassment doesn’t occur. The Dignity at Work policy details MongoDB’s approach to
creating a supportive environment, where employees carry out their work free from
bullying and harassment. Please take some time and read the full policy here .

PROFESSIONALISM & MISCONDUCT DISCIPLINARY

MongoDB expects high quality of work from our employees and for them to conduct
themselves in a professional and business-like manner. Employees who are not meeting
our expectations or who have engaged in unacceptable behaviour, may be subject to a
number of actions including; verbal counselling, verbal and written warnings and
possible dismissal.

MongoDB's misconduct policy is there to ensure that all employees are treated fairly in
investigating and dealing with any allegations of misconduct or capability issues.

GRIEVANCES
The Company understands that when people work together, there may be
misunderstandings or issues that need to be resolved from time to time. At MongoDB
we pride ourselves on good communications and willingness to listen and cooperate,
which means these issues can be resolved informally. However the Company
understands that if these things are not resolved, they can become grievances. Our
policy allows employees to express concerns they may have and to have them resolved
quickly and in a fair and consistent manner. Employees may utilize this policy whenever
they feel it is required.

POLICY AGAINST SEXUAL HARASSMENT AT WORK

MongoDB is committed to ensuring a work environment which is conducive to fair, safe
and harmonious relations, based on mutual trust and respect, amongst MongoDB
employees and stakeholders. We understand and recognizes that Sexual harassment
may be in any form having the purpose or effect of violating an individual’s modesty,
their dignity and/ or creating an intimidating, hostile, degrading, humiliating or sexually
offensive environment.
All Persons, employees and managers, at MongoDB are required under the policy to
ensure that all of them and their team members are encouraged to be aware of the
Policy Against Sexual Harassment At Work and should strictly adhere to it.

WORKPLACE SAFETY

The Workplace Health & Safety (WH&S) and Employee Wellbeing Guidelines reflect
MongoDB’s commitment to a safety culture that extends beyond the traditional view of
physical injuries sustained from accidents in the workplace, to the physical and
psychological health and wellbeing of our employees. MongoDB recognises its moral
and legal responsibility to provide a safe and healthy work environment for all
employees, contractors, customers and visitors. All accidents must be reported to an
individual’s manager and the Employee Experience team immediately. Please review
our full Health & Safety policy here.

WORKPLACE VIOLENCE
MongoDB is committed to providing a safe and violence-free work environment.
Therefore, MongoDB prohibits violence or threats of violence in the workplace. There is
no excuse or justification for a MongoDB employee to engage in any type of conduct in
the workplace that violates this policy. Any MongoDB employee who engages in conduct
that is prohibited by this policy will be subject to discipline, up to and including
immediate dismissal and the filing of criminal charges in accordance with law.

WEAPONS
Possession of firearms, knives or any other weapons by MongoDB employees, contractors,
guests, customers or vendors on company premises, while engaged in company business,
or at company sponsored events is strictly prohibited. Only authorized executive protection
personnel are permitted to possess weapons on MongoDB property or at company
sponsored events.

PROHIBITED BEHAVIOR AND CONDUCT

MongoDB prohibits any act of violence and any threats of violence, including offensive,
physical, written or spoken conduct that violates or threatens to violate the safety of
our workplace and/or our employees. For the protection of the general MongoDB
population, any threat, explicit or implied, is presumed to constitute a statement of
intent. Therefore, the person making the threat should understand that such threats
violate this policy, whether or not the person intends to carry out the threats. All
conduct that appears to violate this policy will be thoroughly investigated and
appropriate actions will be taken, including disciplinary action, termination and/or the
filing of criminal charges with law enforcement authorities. Management reserves the
right to determine whether particular conduct violates this policy.

Examples of conduct that violates this policy include, but are not limited to:

● Sexual Harassment at workplace

● Repeated abusive language
● Explicit or implicit threats of harm to a co-worker or anyone connected with the
workplace (such as guests, contractors, customers, vendors)
● Direct, conditional or veiled threats of violence against self or others
● Aggressive, intimidating or hostile behavior, including threatening gestures
● Dangerous pranks or aggressive horseplay
● Threatening or harassing communications, such as telephone calls, emails,
written notes
● Fighting or assault
● Violent or threatening arguments
● Harassment, stalking or unwanted pursuit
● Use of company or customer information to obtain personal contact
information, including to learn where employees, contractors, guests,
customers or vendors live
● Persistent, intentional misgendering and deadnaming behavior
 Business Conduct and Ethics
CODE OF BUSINESS CONDUCT AND ETHICS
MongoDB’s Code Of Business Conduct and Ethics summarizes the business practices
and regulatory requirements that guide our decision making and business activities. In
order to achieve the highest business and personal ethical standards all employees are
expected to act in conformity with the principles mentioned in this Code of Conduct.
The most current version of our Code Of Business Conduct and Ethics can be found
here.

EQUAL OPPORTUNITY
At MongoDB we are committed to providing equal opportunity in employment to all
employees and applicants for employment. No one should be discriminated against in
the terms and conditions of employment on the basis of race, color, religious creed,
national origin, gender, sexual orientation, age, disability, veteran status, marital status,
membership of the Traveller community, or any other classification protected by
applicable law. All employees should familiarise themselves with our policy on Equal
Opportunity.

CONSENSUAL RELATIONSHIPS
Misunderstandings can occur when relationships change, and such relationships have
the potential to create favoritism (real or imagined!), resentment and morale problems.
Consequently, MongoDB strongly discourages its managers and supervisors from
dating subordinates, including one not directly reporting to the supervisor. Any
MongoDB employee involved in such a relationship should inform Employee Experience,
so that we can support you to minimise any potential problems.

WHISTLEBLOWER POLICY
MongoDB is committed to complying with all laws and regulations that govern its
business, including those that govern our accounting and auditing practices. We
encourage you to promptly report any complaints about possible violation of law,
MongoDB policy or confidential complaints about another employee’s behaviour to your
manager or Employee Experience Team. If you don’t feel comfortable reporting it to
your manager or Employee Experience Team we encourage you to report it as per our
Whistleblower policy. The Whistleblower Policy is applicable to all MongoDB
employees.
FRAUD PREVENTION
In order to maintain MongoDB's internal controls to prevent or detect fraudulent
activity by its employees, all prospective employees are required to authorize a
background check prior to joining MongoDB. MongoDB has the right to revoke an offer
of employment upon receipt of an unsatisfactory background check. In addition,
MongoDB will conduct post- employment background checks on a need basis for those
employees who are deemed by management to be in sensitive positions with an
opportunity to commit fraud.

Termination of Employment
VOLUNTARY TERMINATIONS
Please refer to your employment contract for specific details regarding terminations. It
is requested that individuals who intend to voluntarily resign notify MongoDB in the
form of an email to the reporting manager and People Partner. MongoDB employees
who leave as an employee of good standing are eligible for rehire.

EXIT LOGISTICS
All resigning employees will receive a survey from CultureAmp to help MongoDB identify
potential areas for improvement in its relationship with its employees.

Terminating employees may be contacted by Human Resources to set up an exit

interview which will also review exit logistics. Terminating employees are expected to
return all company equipment and materials on their last day of work.

FINAL WAGES
MongoDB employees who resign will receive their final payment in accordance with
applicable law. An employee who is involuntarily terminated will be given their final
payment as per the final agreement.

All departing employees will be paid in full through their last day of work; however
MongoDB reserves the right to set off from the final payment specific sums of
recoverable money owed to MongoDB at the time of termination, to the extent agreed
on the employment contract/ any other document and permitted by applicable law.
EMPLOYEE REFERENCE CHECKS
MongoDB India provides an experience letter to employees after the Full and Final
settlement has been done. MongoDB provides employee employment details on request
of the future employer sent to the Employee Experience Team.

Important Contacts

Team Email ID

Everyday Queries [email protected]

Office I.T [email protected]

Workplace [email protected]

Travel & Concur [email protected]

Etrade & RSUs [email protected]

Expenses [email protected]

This handbook was written by people who have been where you are now
and who want to make your first few weeks and months here as easy as
possible. We’re sure we haven't answered every single question you
might have though, you may refer to this doc which details out other
information which you may find useful. Also feel free to drop any of the
teams below an email and help will be on the way!