ETERNITY

Quick Start
 ETERNITY
The IP-PBX with Seamless Mobility
and Universal Connectivity

Quick Start
Documentation Disclaimer
Matrix Comsec reserves the right to make changes in the design or components of the product as
engineering and manufacturing may warrant. Specifications are subject to change without notice.

This is a general documentation for all models of the product. The product may not support all the
features and facilities described in the documentation.

Information in this documentation may change from time to time. Matrix Comsec reserves the
right to revise information in this publication for any reason without prior notice. Matrix Comsec
makes no warranties with respect to this documentation and disclaims any implied warranties.
While every precaution has been taken in the preparation of this quick start, Matrix Comsec
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.

Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a
result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or
alterations to this product or failure to strictly comply with Matrix Comsec's operating and
maintenance instructions.

Copyright
All rights reserved. No part of this quick start may be copied or reproduced in any form or by any
means without the prior written consent of Matrix Comsec.

Version 10
Release date: December 21, 2012
 Contents

Introduction .................................................................................................... 1
Installing the ETERNITY ................................................................................ 2
Before you Start ................................................................................................ 2
Installing SLT, DKP and CO Cards ................................................................... 4
Installing the BRI Card ...................................................................................... 5
Installing E&M Card ......................................................................................... 10
Installing Mobile Card ...................................................................................... 12
Installing VoIP Card ......................................................................................... 15
Connecting SIP Extensions ............................................................................. 19
Installing the T1E1PRI Card ............................................................................ 35
Installing VMS Card ......................................................................................... 39
Installing Door Phone Card ............................................................................. 41
Switching ON the system ................................................................................ 42
How to access Jeeves ..................................................................................... 43

Basic Configuration .................................................................................... 44

Activating License Key .................................................................................... 47

Appendix ....................................................................................................... 58
Universal Slots ................................................................................................ 58
Cable Diagrams for cards of ETERNITY-ME .................................................. 60
Cable Diagram for cards of ETERNITY-GE .................................................... 76
Cable Diagram for cards of ETERNITY-PE ..................................................... 88
ETERNITY Cards List ..................................................................................... 95

Table of Contents i
ii Table of Contents
 Introduction

Thank you for choosing the Matrix ETERNITY! This Quick Start is meant to help you setup the
ETERNITY and use the basic features.

For detailed description of the installation, advanced configuration and feature description, please
refer the ETERNITY System Manual provided to you on the CD-ROM.

Matrix ETERNITY Quick Start 1

 Installing the ETERNITY

Before you Start

Before you begin the installation of the ETERNITY ME/GE/PE, make sure that the required telecom
wiring has been done and you have the following items ready:

• A Main Distribution Frame (MDF)

• A suitable location to install the Main Distribution Frame and the ETERNITY hardware. If you
want to install the mobile card, make sure the place you select has sufficient signal strength.

• Cables for trunk lines and extensions.

Terminate the trunk lines from the service provider network and the extension lines from the
field phones into the Main Distribution Frame.

• The Cards of ETERNITY, as required.

• One or more Single Line Telephone or Digital Key Phones, or IP Phones for testing.

• Power supply.

The ETERNITY ME, GE and PE work with input voltages ranging between 100-240VAC.
Arrange for a separate power point and switch, close to the system. Power supply for the
system must be separate from other heavy electrical loads like Air-conditioners, heaters,
welding machines, electrical motors, etc.

• One or more active Two-wire Trunk lines (CO lines) for test calls.

• A modem for the ISDN T1E1PRI line.

• An NT1 termination device for the ISDN BRI line.

• Appropriate cables and connectors to set up and test the Ethernet interface of the ETERNITY
and the LAN connection.

• A standalone PC or a PC connected in a LAN.

• A SIM card to test mobile network connectivity.

• A SIP Account to test VoIP connectivity.

Matrix ETERNITY Quick Start 2

 • Make sure you have separate electrical earth and telecom earth for the safety of the product
and the persons handling it.

• Always wear a properly earthed (grounded) electrostatic discharge preventive belt or wrist strap
while handling the cards of the System.

• Use Primary Protection on trunk and long distance extension lines to protect the system from
lightning and electrical surges.

• Do not install the system near any source of water, corrosive fumes, and electromagnetic noise
such as radio equipment, heavy transformers, faulty electric chokes of tube-lights, device
having a faulty coil, to avoid electromagnetic effect.

Read the System Manual for safety precautions.

• Unpack the system.

• Make sure that your package contains all the below items. If any item is missing or damaged,
please contact the source from where you have purchased the system.

• ETERNITY Platform
• 3 Pin AC Mains Cable
• RJ-45 Cable
• Wall Mounting Template
• Wall Mounting screws
• Warranty Card
• MDF Cable provided with ME only
• CD containing Voice Message, System Manual, Quick Start and User Cards
• Quick Start and User Cards (printed copy)

• Place the system at the location you have selected.

• If installing ETERNITY ME or GE,

• unscrew and remove the filler bracket of the slots you want to insert the cards.

• insert the cards into the Universal Slots. Make sure the connectors on the card and those
on the motherboard on the backplane make perfect contact.

• press down the levers of the card mounting brackets and secure the card in its slot with
the screws provided.

• If installing ETERNITY PE,

• unscrew the top cover and keep the screws and the cover aside.

• select a Universal Slot to place the card and remove the screws on the studs.

• seat the card on the slot such that the card connectors make perfect contact with the
connector pins on the CPU.

• secure the card on the slot by fixing the screws on the studs.

Matrix ETERNITY Quick Start 3

 • replace and secure the cover after you have completed installation of all cards and
connecting the cables.

See “Appendix” for position of the Universal Slots in your model.

Installing SLT, DKP and CO Cards

• Unpack the SLT, CO, DKP cards. Remove the filler brackets of the universal slots and insert
the cards.

• Plug the MDF cables provided with each card into the connectors of the cards.

• Terminate the free ends of the MDF cables from the card connectors into the Krone modules
of the Main Distribution Frame. Refer the cable connections given in the “Appendix” for
terminating the cables into the Main Distribution Frame.

• Connect Single Line Analog Telephone instruments to the SLT ports over the MDF.

• Connect Digital Key phones, EON42, EON48 and their consoles DSS72 and DSS16X4 to the
DKP Ports over the MDF.

• Connect Two Wire Trunk (Analog Trunk) lines to the CO ports over the MDF.

4 Matrix ETERNITY Quick Start

Installing the BRI Card

• Unpack the BRI card.

• A BRI Port can be configured in the TE/NT mode. You must set the Orientation Type of the BRI
Ports as Terminal (TE) or Network (NT) mode as per your installation requirement. By
default, BRI Ports are configured in the TE mode.

To set Orientation Type of the BRI Port, you must access the Web-based configuration tool,
Jeeves. Under Configuration, open the BRI Configuration link, and under BRI Parameters,
set the Orientation Type.

• Depending on the installation and configuration scenario, Termination Resistance of 100W

should be inserted.

Inserting Termination Resistance on the BRI Port

• Termination Resistance should be inserted in the following cases

1. When the BRI Port is configured in NT mode.

2. When the BRI Port is configured in TE mode and connected in a Point-to-Point configuration
as shown in figure 1.
Figure 1:

3. When the BRI Port is configured in TE mode and connected as the last terminal on the S0
bus (Multi-point configuration) as shown in figure 2.

Figure 2:

ISDN
BRI Line NT
Network

BRI TE BRI TE BRI TE

Other ISDN Other ISDN ETERNITY

Equipment Equipment

• Termination need not be inserted in case 2 and 3 above, if the S0 bus itself supports
Termination resistors.

Matrix ETERNITY Quick Start 5

• Termination need not be inserted if the BRI Port of ETERNITY (configured in TE mode) is
connected as any terminal other than the last terminal on the S0 bus (in a Multi-point
configuration).

4. To set the 100W termination on the BRI Port set the Jumpers on the BRI Module
(daughterboard) to the position described below.

By default the Jumpers are set in AB position.

ETERNITY ME
Module 4 (M4) Module 5 (M5)

BRI Port 5 BRI Port 6 BRI Port 7 BRI Port 8

Function
Jumper Position Jumper Position Jumper Position Jumper Position

J6 J8 J7 J9 J6 J8 J7 J9

To insert 100W
AB AB AB AB AB AB AB AB
termination

To remove 100W
BC BC BC BC BC BC BC BC
termination

Module 2 (M2) Module 3 (M3)

BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J6 J8 J7 J9 J6 J8 J7 J9
To insert 100W
AB AB AB AB AB AB AB AB
termination
To remove 100W
BC BC BC BC BC BC BC BC
termination

ETERNITY GE
Module 1 (M1) Module 2 (M2)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J6 J8 J7 J9 J6 J8 J7 J9
To insert 100W
AB AB AB AB AB AB AB AB
termination
To remove 100W
BC BC BC BC BC BC BC BC
termination

ETERNITY PE
BRI Port 1 BRI Port 2
Function Jumper Position Jumper Position
J5 J6 J4 J12
To insert 100W termination AB AB AB AB
To remove 100W termination BC BC BC BC

6 Matrix ETERNITY Quick Start

Feeding Power to Terminal Equipment
• When the BRI Port of the ETERNITY is used as BRI-NT, you can feed power to the terminal
equipment connected to the BRI-NT Port from the ETERNITY. Power can be feed through Tx
and Rx wires or through a separate pair of wires.

To Feed Power, you must access the Web-based configuration tool, Jeeves. Under
Configuration, go to BRI Configuration. Under BRI Configuration, open BRI Parameters. Make
sure you have set the Orientation Type of the BRI Port as Network. Enable the Feed Power flag
on the BRI Port.

• By default, the Jumpers are set in AB position to feed power through Tx and Rx wires
(Phantom Power).

If you want to feed power through a separate pair of wires, you may change the position of
the Jumpers on the BRI module as mentioned in the table below.

ETERNITY - ME
Module 2 (M2) Module 3 (M3)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J4 J5 J2 J3 J4 J5 J2 J3
To feed power on Tx
and Rx wires (Phantom
AB AB AB AB AB AB AB AB
Power)

To feed power on
BC BC BC BC BC BC BC BC
separate pair of wires

Module 4 (M4) Module 5 (M5)

BRI Port 5 BRI Port 6 BRI Port 7 BRI Port 8
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J4 J5 J2 J3 J4 J5 J2 J3
To feed power on Tx
and Rx wires (Phantom
AB AB AB AB AB AB AB AB
Power)

To feed power on
BC BC BC BC BC BC BC BC
separate pair of wires

ETERNITY - GE
Module 1 (M1) Module 2 (M2)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J4 J5 J2 J3 J4 J5 J2 J3
To feed power on Tx
and Rx wires (Phantom
AB AB AB AB AB AB AB AB
Power)

Matrix ETERNITY Quick Start 7

 Module 1 (M1) Module 2 (M2)
BRI Port 1 BRI Port 2 BRI Port 3 BRI Port 4
Function
Jumper Position Jumper Position Jumper Position Jumper Position
J4 J5 J2 J3 J4 J5 J2 J3
To feed power on
BC BC BC BC BC BC BC BC
separate pair of wires

ETERNITY - PE
BRI Port 1 BRI Port 2
Function Jumper Position Jumper Position
J3 J2 J11 J10
To feed power on Tx and Rx wires
(Phantom Power) AB AB AB AB

To feed power on separate pair of wires BC BC BC BC

The number of ISDN Terminals that can be connected on the BRI Port configured in the NT mode
depends on the power consumed by the ISDN terminals.

From signaling point of view, up to 8 terminal equipment can be connected on the BRI Port
configured in the NT mode. But the maximum power that can be fed to a single BRI Port is 50mA.
So, connect ISDN Terminals to the BRI Port according to the power consumed by them, which
together do not exceed 50mA.

• Insert the BRI card in any free Universal Slot and secure the card.

• Use the cable supplied for each connector on the BRI card to connect the BRI Ports to the
NT1 device supplied by your ISDN service provider. See the tables below for configuration
and pinout details.

Configuration of the U interface (RJ-45) at NT1

Pin Number Pin Details
4 Tx
5 Rx

Configuration of the S/T interface (RJ-45) on NT1

Pin Number Pin Details
3 Rx1
4 Tx1
5 Tx2
6 Rx2

8 Matrix ETERNITY Quick Start

 Pin details of BRI Port in TE mode
Pin Number Signal Color
1 -- Orange-White
2 -- Orange
3 TX-A Green-White
4 RX_A Blue
5 RX_B Blue-White
6 TX_B Green
7 VOUT- Brown-White
8 VOUT+ Brown

Pin details of BRI Port in NT Mode

Pin Number Signal Color
1 -- Orange-White
2 -- Orange
3 RX-A Green-White
4 TX_A Blue
5 TX_B Blue-White
6 RX_B Green
7 VOUT- Brown-White
8 VOUT+ Brown

This is a typical connection of a BRI Line to the ETERNITY BRI Port in the TE mode:

LED indication for BRI Ports

Port Status LED Color LED Cadence
Port active Red Continuously On
Port not active Green Continuously On

Matrix ETERNITY Quick Start 9

Installing E&M Card

• Unpack the E&M card.

• The E&M Card supports E&M Interface Type IV and Type V connection.

• To select the Interface Type you require, change the position of the jumpers on the E&M
module. See the table below for jumper position to set Interface Type.
Function Jumper Position
J1 J2
Type IV E&M Interface (default position) AB AB
Type V E&M Interface BC BC

• Select the Speech Interface—2-wire speech or 4-wire speech—as required, by changing

the jumper position on the E&M module. See the table below for jumper positions.
Function Jumper Position
J3 J4
4-wire speech interface AB AB
2-wire speech interface (default position) BC BC

• Select a universal slot for the E&M card and insert the card in the slot and secure it.

• Connect the cables supplied with the E&M card into the connectors on the E&M Card.

• Connect the free end of the cable into the E&M Ports of the other PBX/Router/Tie Line
equipment with appropriate crossing of the wires.

• For connecting the wires, refer the pinout details for each E&M Card Type and for each E&M
Type and Speech Interface Type given in the “Appendix”.

LED indication for E&M Ports

Stage LED Color LED Cadence
Initialization
L1 to L8 glow one after the other in a sequence, On
100ms -Off.
L1 On 100ms-Off,
At Power On Red
L2 100ms On-Off,
L3 100ms On-Off,
L4 100ms On-Off……L8 100ms On-Off
L1 to L8 glow one after the other in a sequence, On
100ms -Off.
L1 On 100ms-Off,
Green
L2 100ms On-Off,
L3 100ms On-Off,
L4 100ms On-Off……L8 100ms On-Off
Standby (waiting to be Green,
L1 toggles Green On 1 sec, Orange On 1 sec
detected by Master Card) Orange

10 Matrix ETERNITY Quick Start

 Stage LED Color LED Cadence
Normal (Port Event)
M-Wire High Green LED of the Port continuously On
M-Wire Low LED of the Port continuously Off
E-Wire High Red LED of the Port continuously On
M-Wire Low LED of the Port continuously Off
E-Wire and M-Wire High Orange LED of the Port continuously On
Errors
Controller RAM failure Orange All LEDs Toggle at 1 sec
External RAM failure Orange All LEDs Toggle at 2 sec
Eprom failure Orange All LEDs Toggle at 3 sec
Invalid Slot detected Orange All LEDs Toggle at 6 sec

Matrix ETERNITY Quick Start 11

Installing Mobile Card

• Unpack the Mobile Card.

• Connect the antenna (provided with the Mobile card) to the connector on the Mobile card.

• You may enable PIN Protection on your SIM card before inserting it into the Mobile Port.

• If you want to use PIN Protection,

• First, insert the SIM card in a Mobile handset.

• From the Mobile handset change the PIN to 1234.

• Remove the SIM from the Mobile handset and insert in the Mobile Port of the ETERNITY.

• Installing the SIM with PIN value 1234, allows you to change the SIM PIN from the
ETERNITY later.

• If you don't want to use PIN Protection,

• Insert the SIM in the Mobile handset and disable PIN Protection.

• Remove the SIM Card from the Mobile handset.

• Insert the SIM Card (PIN changed to 1234), with its contact side facing down into the
SIM Holder on the Mobile card.

Failure to follow the instructions on PIN protection may cause your SIM Card to be blocked and you
will require Personal Unblocking Number (PUK) to reactivate it again.

• To insert the SIM cards into the SIM holders, refer the illustrations of the Mobile cards.

ETERNITY ME GSM/3G 8 Card

e2
b il e 1
Mo obil
M e4 3
bi l
1 Mo obile
le M e6
Insert SIM du bil e 5
Card Contact Mo 2 Mo obil
le M e8 7
facing down du b il
Mo 3 Mo obile
le M
du
Mo
le 4
du
Mo

Antenna 1

Antenna 2

12 Matrix ETERNITY Quick Start

ETERNITY GE GSM/3G 4 Card

e 2
bil 1
Mo ob
il e
M 4
ile
ob 3
M ile
1 ob
d ule M
Insert SIM Mo
Card Contact 2
le
Facing down du
Mo

Sp
litt
er

Antenna

ETERNITY PE GSM/3G 4 Card

• Now, insert the Mobile card in any of the free Universal slots and secure it.

LED indication for Mobile Ports1

Cadence in msec
Event LED Color
(1 cadence is of 3000msec)
Port Disable -- LED Off
Port Idle -- LED Off
Port Active (All states other than Red Continuous On
Ring and Speech)
Ring Event Green 400ms On-200 ms Off-
400ms On-200 ms Off
Speech Green Continuous On

Matrix ETERNITY Quick Start 13

 Cadence in msec
Event LED Color
(1 cadence is of 3000msec)
Module Initialization Orange 200ms On-200ms Off-
200ms On-200ms Off-
200ms On-200ms Off-
200msOn-200ms Off-
200ms On-1200ms Off (5 Blinks)
PUK required Orange 200ms On-200ms Off-
200ms On-200ms Off-
200ms On-200ms Off-
200msOn-1600ms Off
SIM PIN faulty Orange 200ms On-200ms Off-
200ms On-200ms Off-
200ms On-2000ms Off (3 Blinks)
SIM Absent Orange 200ms On-200ms Off-
200ms On- 2400ms Off (2 Blinks)
Network Link Down (absence of Orange 200 ms On-2800 ms Off (1 Blink)
Network)

1. There is no LED on the Mobile Cards of ETERNITY GE and ETERNITY PE.

14 Matrix ETERNITY Quick Start

Installing VoIP Card

• The ETERNITY VoIP Card has a WAN Port and a LAN Port. The default IP Address of the WAN
Port is: 192.168.001.116. The default IP Address of the LAN Port is: 192.168.002.031

• The VoIP Card can be installed in typically two application scenarios: in a Public IP Network or
in a Private network (behind a NAT Router). It can also be connected to both networks.

VoIP Card installed in Public Network

VoIP Card installed in a Private Network

ETERNITY ME16S

Master Ethernet Port

LAN
VoIP Server Card

WAN
Switch Card

Master Card

LAN Switch/Hub

IP
IP

Router

Matrix ETERNITY Quick Start 15

VoIP Card connected to the Public and Private Network for Matrix Extended IP
phones

• Unpack VoIP Card.

• Insert VoIP Card in any free universal slot and secure it in its slot, and secure the card in its
slot.

If connecting to the Public Internet Network,

• Plug one end of the Ethernet cable supplied with the VoIP card into the WAN Port of the VoIP
Card and the other end into the Router/Modem.

If connecting to a Private Network,

• Plug one end of the Ethernet cable supplied with the card into the WAN Port of the card and
the other end into the LAN Switch/Hub.

If connecting to the Public Network for registering Extended IP Phones,

• Plug one end of the Ethernet cable supplied with the VoIP card into the WAN Port of the VoIP
Card and the other end of the cable into the Router/Modem.

• Connect the LAN Port of the VoIP Card to the LAN Switch/Hub.

• Connect the Master Ethernet Port of the ETERNITY to the Router/Modem.

If you have completed installation of the system, switch on power supply and observe the LED
indication during Reset Cycle.

• The ETERNITY ME and GE VoIP Cards have two LEDs:

• LED 1 indicates the status of the VoIP card.
• LED 2 indicates the status of any of the SIP Trunks to which this LED is assigned.

• There are no LEDs the VoIP card of ETERNITY PE.

16 Matrix ETERNITY Quick Start

• Described below are the LED indication of LED 1 and LED 2 of the VoIP card of ETERNITY ME
and GE.

LED 1 - VoIP Card Status Indication

VoIP Card status LED Color Cadence

Booting Up (Power On) Green Continuous On
Once Stack Construct COMMAND is Red Continuous On
received from Master, LED will remain On
Red and wait for the WAN and DSP
download response.
WAN Stack Construction Failed -(PPPoE
connection is not established or IP
Address Invalid or DHCP Client does not
retrieve network parameters or any other
reason) On 1 sec-Off 1 sec
Red
On 1 sec-Off 1 sec
LAN Stack constructed or not
DSP Image is downloaded
successfully or not
WAN Stack constructed
successfully
On 500msec-Off 3500 msec
LAN Stack constructed or not Red
DSP Image is not downloaded
successfully (in all DSPs)
WAN Stack constructed
On 500msec-Off 3500 msec
successfully
LAN Stack constructed successfully Green
DSP Image not downloaded
successfully (in any DSP but not all)
WAN Stack constructed Green On 500msec-Off 500msec On 500msec-Off
successfully 2500msec
LAN Stack construct Failed
DSP Image not downloaded
successfully (in any DSP but not all)
WAN Stack constructed successfully
LAN Stack construct Failed On 500msec-Off 500msec On 500msec-Off
Green
500msec On 500msec-Off 1500 msec
DSP Image is downloaded
successfully (in all DSPs)
WAN Stack constructed successfully
LAN Stack constructed successfully
DSP Image is downloaded Green On 1 sec - Off 1 sec, On 1sec - Off 1 sec
successfully (in all DSPs)
Card goes live

Matrix ETERNITY Quick Start 17

.LED 2 - SIP Trunk Status Indication
SIP Trunk Status LED Color Cadence
SIP Trunk - Disabled Red Continuous On
Registration Failed - Red On 500msec-Off 3500msec
Authentication Password Invalid
Registration Failed - Red On 500msec-Off 500msec
Configuration Parameter Invalid On 500msec-Off 2500 msec
Registration in Progress Green On 500msec-Off 3500 msec
Registration Successful Green Continuous On

SIP Trunk Status will be indicated by LED2 only after you have programmed the Registration LED in
the SIP Trunk Parameters.

18 Matrix ETERNITY Quick Start

Connecting SIP Extensions

The SIP Extensions function like DKP/SLT Extensions of the ETERNITY. You can register any SIP-
enabled device, like an IP-phone, a Soft phone, Analog Phone Adapter, as the SIP Extension of the
ETERNITY.

The Number of SIP Extensions supported by ETERNITY varies by model:

• ETERNITY ME: 999 SIP Extensions.
• ETERNITY GE: 500 SIP Extensions.
• ETERNITY PE: 50 SIP Extensions.

To register SIP Extensions, a VoIP Card must be installed in the ETERNITY. You can register upto
250 SIP Extensions with a single VoIP Card of ETERNITY.

For SIP extensions, you will require the IP8 License. Make sure you have a valid License Key when
connecting SIP Extensions. For more information on Licensing, see the topic ‘License Management’
in the System Manual.

You may connect the Standard and Extended IP Phones of Matrix.

The Matrix Extended IP Phone, SPARSH VP248, takes on all the functions of EON48, the
proprietary digital key phone of Matrix, except the following features:
• Background Music
• CO Call Waiting
• Hot Desking
• Live Call Screening

The SIP Extensions may be registered over WAN or over LAN according to your preference and
your IP network installation scenario.

You can register the same SIP Extension from three different locations.

If you register the Extended IP Phone outside the Region/Country selected for ETERNITY, the time
and Time Zone dependant features, such as Alarms, Reminders, Time Zone Display, of the phone at
each location will operate according to the Real Time Clock of ETERNITY. Also, Access Codes and
Emergency Numbers will work according to the Region/Country selected for ETERNITY.

Matrix ETERNITY Quick Start 19

If the ETERNITY Master Card/CPU Card and VoIP Card are connected to a Public Network,
ETERNITY ME16S

Master Ethernet Port

LAN Switch/Hub
LAN
IP
IP

Router
VoIP Server Card

WAN
Switch Card

Master Card

• Connect SPARSH VP248, the Extended IP Phone, or any Open SIP device to the LAN Switch.

• Register any SIP device (Extended IP phone or Open SIP phone) on the public network as SIP
Extension.

When you register the Matrix Extended IP Phone with ETERNITY, make sure the Master
Ethernet Port of ETERNITY and the WAN Port of the VoIP Card are connected to the public
network. The Master Ethernet Port is used for Auto Configuration of the Matrix Extended IP
Phones.

When you register a SIP device other than the Matrix Extended IP Phone on the public network
as SIP Extension of ETERNITY, in this SIP device, you must configure the following:
• the Registrar Server Address of ETERNITY ME
• the Registrar Server Port
• the SIP ID
• Authentication ID and Password.

20 Matrix ETERNITY Quick Start

If the ETERNITY Master/CPU Card and VoIP Card are connected to a Private Network (Behind the
NAT),

ETERNITY ME16S

Master Ethernet Port

LAN
VoIP Server Card

WAN
Switch Card

Master Card

LAN Switch/Hub

IP
IP
Router

• Connect SPARSH VP248, the Extended IP Phone, or any standard IP Phone to the LAN
Switch.

• You may also register any SIP device (Extended IP Phone or open SIP phone) on the public
network as SIP Extension.

• When you register the Matrix Extended IP Phone with ETERNITY, configure Port Forwarding
for Master Ethernet Port of ETERNITY and the WAN Port of the VoIP Card on the Router.

• The Master Ethernet Port is used for Auto Configuration of the Extended IP Phones.

Connecting SPARSH VP248 as Extended SIP Extension

You are recommended to complete the following steps before connecting the Matrix Extended IP
Phone to ETERNITY:

• Decide the location of the Extended IP Phone, whether within the same network or outside,
according to your installation scenario.

• If you want to use the DHCP Server on your LAN for assigning IP Address to the Extended IP
Phone, do the following:

• use DHCP option 224 and Data Type as ‘String’ to provide Server Address to the
Extended IP Phones.

• Program the IP Address or the Dynamic DNS Domain Name of the Master Ethernet Port
of ETERNITY in the DHCP option.

Matrix ETERNITY Quick Start 21

• Log in to Jeeves. For instructions, read the topic “How to access Jeeves”.

• Assign an extension number (SIP ID or Access Code) to the Extended IP Phone. For
instructions on assigning SIP ID, see the topic Configuring SIP Extensions, in the System
Manual.

• For the SIP Extension number you assigned to the Extended IP Phone, go to the Location
settings of the extension, and do the following:

• Enable Matrix Extended IP Phone Mode.

• Enter the MAC Address of the Extended IP Phone.

• Assign the Registrar Server IP Address, as per you installation scenario.

For instructions, see the topic Matrix Extended IP Phone Settings under Configuring SIP
Extensions in the System Manual.

Now, follow the steps described below to install the Extended IP Phone. The instructions are
common for all models of the SPARSH VP248. For the purpose of illustration, the premium
model, SPARSH VP248P, has been used.

• Unpack the SPARSH VP248 box and verify package contents.

• Mount the phone on a desk or wall at a location convenient to you.

• When mounting the phone on the wall, detach the Foot Stand from the bottom of the
phone.
Pull out the Foot Stand.

Keyhole Slot 1 Keyhole Slot 2

Press down Press down

to attach/detach to attach/detach
Foot Stand. Foot Stand.

• Fix two screws of appropriate diameter on the wall, ensuring that they are aligned with the
Keyhole Slots 1 and 2.

• Use wall plugs, if required, to fix the screws. Leave the screw heads protruding from the
wall to fit into the Keyholes.

• Now, mount the phone on the wall, with the screws fitting into the Keyhole slots.

• When you mount the phone on a desk, you can attach the Foot Stand in two ways as
illustrated in the following.

22 Matrix ETERNITY Quick Start

 Foot Stand attached at 30o Angle

Foot Stand attached at 50o Angle

If you attach the Foot Stand at 50°, the phone will be placed in an almost upright position
on your desk.

• Decide which of these positions would work for you best and accordingly attach the Foot
Stand.

• Connect the Handset to the Phone body.

• Plug the long straightened end of the phone cord into the handset jack at the bottom of
the phone marked with the handset symbol.

Matrix ETERNITY Quick Start 23

 • Plug the other (short straight) end of the phone cord into the jack at the bottom of the
handset.

• Connect the Headset (not supplied with the phone) to the phone body.

• Plug any standard stereo headset with 2.5mm single connector into the headset jack with

the symbol on the left side panel of the phone, as illustrated in the figure below.

Headset

24 Matrix ETERNITY Quick Start

 • You may also plug in a stereo headset with an RJ12 connector into the headset port at
the bottom of the phone, marked with the symbol , as illustrated in the figure below.

Foot Stand

Keyhole Keyhole
Slot 1 Slot 2

Headset

Handset

• Connect the LAN Port of SPARSH VP248 to the LAN Switch/Hub or a Router/Modem,
according to your installation scenario.

• To connect your phone to a computer on your desk, use an Ethernet cable (not supplied with
this phone) to connect the PC Port of the phone to the LAN Port of the computer.

• Plug the connector of the Power Adapter in to the power jack at the back of the phone. Use
only the adapter provided with the phone to prevent any damages that may arise from the use
of other adapters.

If your phone supports Power over Ethernet (PoE), and you want to use PoE, make sure that
your LAN supports PoE. Supply power through an 802.3af connection on the LAN Port of the
phone. Do not connect the Adapter!

• Plug the Power Adapter into a power outlet.

• Switch ON power supply.

• When you power the phone, the boot process will be initiated in the following sequence.

• All keys with LED, including the Speaker key, and the Ringer LED, will glow.

Matrix ETERNITY Quick Start 25

 • The LCD display will light up and the following message will appear on it, as the phone
boots:

Wel com e to M atri x

B oo tin g .. .

• As soon as the ‘Loading...’ message appears on the phone display, press # key.

Wel com e to M atri x

L oad in g . ..

• Select the firmware Extended - IP Phone. Move the cursor by pressing the DOWN
navigation key V.

Sel ect the fir mware

Stan dar d S IP
Exten ded S I P

• When the cursor is placed under the Extended IP Phone, press Enter key.

Sel ect the fir mware

Stan dar d S IP
Exten ded S I P

26 Matrix ETERNITY Quick Start

 • The phone will start loading the Extended IP Phone Firmware. It will display current
firmware being loaded.

We lco me t o Ma tr ix
L oa di ng V05R 01 E xt SIP

• After loading the firmware, the phone will prompt you to change Network settings.

Change Network Settings?

Yes
No

• Wait for a few seconds.

If you want to change the Network Settings, press the Enter key. Detailed instructions for changing
the Network Settings of the phone are provided at the end of this topic. See “Network Settings”at the
end of this topic.

• The phone makes DHCP Discovery and fetches its IP Address and Server Address from
the DHCP Server.

D H C P d i s c o v e r y. . . !

• On getting the IP Address and Server Address, the phone initiates Auto Configuration to
download the configuration files from ETERNITY ME.

Matrix ETERNITY Quick Start 27

 • As the phone downloads the configuration files, the file names will appear one by one.

T r y i n g f o r C o n f i g. f i le
L a n g u a ge S t r . x m l

• On successful download of all configuration files, the phone attempts to register with
ETERNITY.

Attemptin g Regist ration

• On successful registration, the phone will display the current day, date and time, the
extension number and name assigned to the Extended IP Phone.

M on 10 M AY 1 5: 4 0
2 00 1 Re ce pt i on

Network Settings
You can change the network settings of the Extended IP Phone by accessing the Local Menu of
the phone. To move the cursor and scroll through the menu and submenu options, use the
following touch sense navigation keys on your phone.

• The Enter key to make a selection or to complete an action.

• The Up key to move up the Menu.
• The Down key move down the Menu.
• The Forward key move the cursor one character.
• The Back key to move the cursor one character and to return from the submenu to the
main menu.

28 Matrix ETERNITY Quick Start

The cursor is a non-blinking underscore that appears under the first letter of the first option in the
menu.

To make a selection in the menu, you must move the cursor in the desired direction using the Up,
Down, Forward and Back key.

When the cursor is at the desired position, press Enter key to make a selection.

Accessing Network Settings

You can access the Network Settings of the Extended IP Phone in any of the following
stages:

1. During start-up, when the phone prompts you to change the network settings after loading the
firmware.

Change Network Settings?

Yes
No

You must press the Enter Key to select Yes and access network settings.

2. When the phone is making Network discovery, downloading configuration files, attempting
registration.
You must press the Enter Key to access network settings,

Matrix ETERNITY Quick Start 29

3. When the phone is in idle state. You must press the DSS key assigned to ‘Local Menu’.

M on 10 M AY 1 5: 40
2 00 1 Re ce pt i on

Voice Mail Call Back Canc el Mute Conference Transfer

Forw ard DN D Names Redial Release Hold

Local Menu
1 2 abc 3 def
4 ghi 5 jkl 6 mno

7 pqrs 8 tuv 9 wxyz

CA04

CA03 * 0 #

CA02
CA01

When you press the Local Menu DSS Key (in idle state) or when you press the Enter key
during any process, the Local Menu appears on your phone display.

LO CAL ME N U
N e t wo r k P ar a m e t e r s
N et wo r k S t a t u s

You can configure Network Parameters and view Network status from the Local Menu.
Configuring Network Parameters
• In the Local Menu of the phone, select Network Parameters by pressing the Enter Key.

• The Network Parameters submenu appears.

N E T W O R K PA R A M E T E R S
M A C :00 :1 b:09 :00 :9a :a 7
C o n n e c t i o n Ty p e
IP A ddr e ss
Sub net Ma sk
G ate w ay A dd r es s

30 Matrix ETERNITY Quick Start

• Use the Down/Up key to reach the desired network parameter and press Enter key to select
and change the settings.

• You can configure all network parameters described below, except the MAC Address.

Connection Type
• Select the Connection Type as DHCP, PPPoE or Static according to the IP Addressing scheme
of your network.

If you select DHCP or PPPoE, the phone will be assigned IP Address, Subnet Mask and
Gateway Address, DNS Address Server Address, automatically by the DHCP/PPPoE server.

For PPPoE Connection Type, you must configure the PPPoE User ID and Password provided
by the Internet Service Provider.

If you select Static, you must assign the IP Address, Subnet Mask and Gateway Address to
the phone.

IP Address
• If you select Static as Connection Type, enter the static IP Address to be assigned to the
phone.

Enter the desired Static IP Address by pressing the digit keys.

To enter the dot/period in the IP Address, press the digit key ‘1’ twice.

Subnet Mask
• If you select Static as Connection Type, enter the Subnet Mask to be applied on the phone by
pressing the digit keys.

To enter the dot/period in the IP Address, press the digit key ‘1’ twice.

Gateway Address
• If you select Static as Connection Type, enter the Gateway Address here. This is the IP
Address of the LAN Port of the Router.

DNS Server
• If you select Static as Connection Type, select the DNS Server option Static and configure the
DNS Address.

• If you select DHCP or PPPoE as Connection Type and your Internet Service Provider provides
DNS Address, select the DNS Server option Automatic. However, if your Internet Service
Provider does not provide DNS Address, select Static and configure the DNS Address.

DNS Address
• If you select DNS Server as Static, enter the DNS Address here.

Matrix ETERNITY Quick Start 31

 To enter dot/period in the IP Address, press the digit key ‘1’ twice.

DNS Domain Name

• If you select DNS Server as Static, enter the DNS Domain Name here. DNS Domain Name is
optional.

PPPoE User ID
• If you have selected PPPoE as Connection Type, you must enter the User ID provided to you
by your Internet Service Provider.

PPPoE Password
• This is the password provided by your Internet Service Provider for the PPPoE User ID. If you
have selected PPPoE as Connection Type, you must enter the password provided by your
Internet Service provider here.

PPPoE Service Name

• If your Internet Service Provider has provided a Service Name, enter the Service Name here. If
your Internet Service Provider has not provided a Service Name, do not configure this
parameter.

Server Address
• ETERNITY Master/CPU Card works as the Auto Configuration Server for the phone. Enter the
IP Address or the Dynamic DNS Domain Name of the Master Ethernet Port of ETERNITY here.
Default: blank.

The phone sends the request for configuration files to this Server Address.

If you have selected DHCP as Connection Type, the phone will get the Server Address
automatically from the DHCP Server. For this, use DHCP option 224 and Data Type as ‘String’
to provide Server Address from the DHCP Server.

For PPPoE and Static Connection Types, you need to enter the Server Address.

Server Port
• Enter the Web Server Port of the Master Ethernet Port of ETERNITY here.

The phone sends the request for configuration files to this port.

Valid range of the port is: 80 or 1024–65535. Default: 80.

VLAN Setting
If your phone is connected to a virtual LAN, you need to configure VLAN Settings.

To enable the VLAN switch to correctly route packets generated by the phone and the
computers (on the LAN) to each other, the packets must be tagged with a VLAN header.

32 Matrix ETERNITY Quick Start

The VLAN header consists of the VLAN ID (12-bit) and Class of Service (CoS, 3-bit) for
prioritization of traffic2.

The meaning of CoS bits with respect to traffic type is as follows:

CoS Traffic Type
0 Best Effort
1 Background
2 Spare
3 Excellent Effort
4 Controlled Load
5 Video
6 Voice
7 Network Control

• Select Phone VLAN/COS to add VLAN header to the packets generated by the phone, and add
VLAN header to the packets relayed from the PC to its LAN Port (packets generated by the PC
connected to its PC Port).

• To configure Phone VLAN/COS, select Enable?. The VLAN ID will be tagged on all
packets generated by the phone (SIP, RTP, DNS, ARP, etc.). Default: Disabled.

• Select VLAN ID and enter the VLAN ID that you have assigned to the VLAN in which the IP
Phones are connected. Valid range: 0-4094. Default: 1.
• Select SIP CoS and define the CoS (priority) bits in all SIP packets. Valid range: 0-7.
Default: 3

• Select RTP CoS and define the CoS (priority) bits in all RTP packets. Valid range: 0-7.
Default: 6.

• Select PC/VLAN CoS to add VLAN header to all packets entering the PC Port and leaving
the LAN Port of the phone. Default: Disabled.

• To configure PC VLAN/COS, select Enable?.

• Select VLAN ID and enter the same ID as you have assigned to the VLAN in which
the computers are connected. Valid range: 0-4094. Default: 1.

• Select CoS and define the Layer 2 CoS (priority) bits. Valid range: 0-7. Default: 0.

PCAP
To capture packets sent and received from and by the phone for monitoring and
troubleshooting, you can enable PCAP on the phone. The phone captures up to 2 MB of
packets.

2. The IEEE 802.1P standard allows Layer2 switches to prioritize the traffic, thus providing Quality of Service
(QoS), i.e. better handling of data that pass over a network, thereby resulting in greater reliability and
quality. Quality of Service (QoS) on Layer2 is referred to as Class of Service (CoS) which is defined by
IEEE 802.1P.

Matrix ETERNITY Quick Start 33

For more information and for instructions on how to use PCAP Trace on the phone, see the
topic ‘Using PCAP Trace for the Matrix Extended IP Phone’, under PCAP Trace in the System
Manual.

When you change the Network Settings, the phone will restart.

Viewing Network Status

• In the Local Menu of the phone, place the cursor on Network Status and press the Enter key.

• The Network Status submenu appears.

N E T W O R K S TAT U S
MAC: 0 0:1 b:0 9:0 0:9 a:a 7
IP: 1 92. 16 8.2 01 .2 05
MASK: 25 5. 255 .2 55 .0
G W: 19 2. 16 8.2 01 .3
DNS:

Use the Down/Up key to view the status of the various network parameters. The status of the
following parameters appear on your display as you scroll.

• MAC: This is the MAC Address of the phone.

• IP: The current IP Address assigned to the phone.

• MASK: The current Subnet mask assigned to the phone.

• GW: The current Gateway IP Address assigned to the phone.

• DNS: The Domain Name Server address assigned to the phone.

• S. ADD: The IP Address or Dynamic DNS Domain Name of the Master Ethernet Port of
ETERNITY.

• S. PORT: The Web Server Port of the Master Ethernet Port of ETERNITY.

• DOMAIN: The Domain Name assigned to the phone.

• FIRM: The version of the current Firmware of the phone.

34 Matrix ETERNITY Quick Start

Installing the T1E1PRI Card

• Unpack T1E1PRI Card.

• By default, termination resistance of T1E1 Port set as 120W for E1 connectivity.

• To use the T1E1 Port for T1 connectivity, termination resistance should be changed to 100W.

In ETERNITY ME
• T1E1Port -1 termination resistance can be changed using DIP switch SW5.

• Set Pins of SW5 as shown below to set termination resistance.

Pin-1 Pin-2 Pin-3 Pin-4 Resistance
Off Off On Off 120 (for E1)
Off On Off Off 100 (for T1)

• T1E1 Port 2 termination resistance can be changed using DIP Switch SW2.

• Set Pins of SW2 as shown below to set termination resistance.

Pin-1 Pin-2 Pin-3 Pin-4 Resistance
Off Off On Off 120 (for E1)
Off On Off Off 100 (for T1)

In ETERNITY GE
• Termination resistance can be changed, using Jumper J5.

• To set the Line Termination Resistor for the PRI Port for T1 or E1 Connectivity, you must
change the position of the jumper J5. Refer the table below.
Jumper Position Meaning
J5 BC To set termination resistance of 120 for E1 connectivity
J5 AB To set termination resistance of 100 for T1 connectivity

• By default J5 is set to BC position to provide 120W termination resistance for E1 connectivity.

• To set 100W termination resistance for T1 connectivity, set jumper J5 to AB position.

Matrix ETERNITY Quick Start 35

In ETERNITY PE
Termination Resistance of the PRI Port for T1 or E1 Connectivity is set by changing the position of
the Jumper J2 as given in the table below:
Jumper Position Meaning
J2 BC To set termination resistance of 120 for E1 connectivity
J2 AB To set termination resistance of 100 for T1 connectivity

By default the jumper J2 is in BC position to provide 120W for E1 connectivity.

To set 100W termination resistance for T1 connectivity, set jumper J2 to AB position.

• Connect one end of the RJ45 cable provided with the T1E1PRI Card of ETERNITY ME/GE/PE
to the T1E1 Port and the other end to the modem provided by the ISDN Service Provider.

LED indication of T1E1PRI Card of ETERNITY-ME and ETERNITY-GE are

shown below. There are no LEDs on T1E1PRI Card of ETERNITY PE.

LED indication on ETERNITY-ME T1E1PRI Card

• The ETERNITY ME T1E1PRI Card has four LEDs: L1, L2, L3 and L4.

• LED L1 and L2 are assigned to T1E1 Port 1, while LED L3 and L4 are assigned to Port 2.

• LED L1 shows Card Heart Bit as well as status of the Port1.

LED indication on ETERNITY-GE T1E1PRI Card

• The ETERNITY-GE T1E1PRI Card has 2 LEDs: LED1 and LED2.

• LED patterns are defined as shown below for different state and signaling as shown below.

1. Port Active Mode

Signaling Type: E1-PRI

LED1/LED3 Pattern:
Port Status Color Cadence
Layer 1 established successfully GREEN Continuous On
CRC4 Alarm GREEN 100ms On-100 ms Off
BFA Alarm RED 500ms On-500 ms Off
LOS Alarm RED Continuous On

LED2/LED4 Pattern:
Port Status Color Cadence
Layer 1 established successfully GREEN Continuous On
RAI Alarm RED 500ms On-500 ms Off

36 Matrix ETERNITY Quick Start

 Port Status Color Cadence
AIS or LOS Alarm RED Continuous On

Signaling Type: E1-CAS

LED1/LED3 Pattern:
Port Status Color Cadence
Layer 1 established successfully GREEN Continuous On
CRC4 Alarm GREEN 100ms On-100 ms Off
MFA Alarm RED 100ms On-100 ms Off
BFA Alarm RED 500ms On-500 ms Off
LOS Alarm RED Continuous On

LED2/LED4 Pattern:
Port Status Color Cadence
Layer 1 established successfully GREEN Continuous On
Y-Bit Alarm GREEN 100ms On-100 ms Off
AIS16 Alarm RED 100ms On-100 ms Off
RAI Alarm RED 500ms On-500 ms Off
AIS or LOS Alarm RED Continuous On

Signaling Type: T1-RBS or T1-PRI

LED1/LED3 Pattern:
Port Status Color Cadence
No Alarm GREEN Continuous On
TFA Alarm or MFA Alarm RED 500ms On-500 ms Off
AIS Alarm RED 100ms On-100 ms Off
LOS Alarm RED Continuous On

LED2/LED4 Pattern:
Port Status Color Cadence
Layer 1 established successfully GREEN Continuous On
RAI or LOS Alarm RED Continuous On

2. Port Maintenance Mode

LED1/LED3 Pattern:
Port Status Color Cadence
Maintenance Mode RED - GREEN 500 ms RED-500 ms GREEN

Matrix ETERNITY Quick Start 37

 LED2/LED4 Pattern:
Port Status Color Cadence
Near end loop back wait before activate RED 100ms On-100 ms Off
Near end loop active RED Continuous On
Near end loop back wait before deactivate RED 500ms On-500 ms Off
Far end loop back wait after activate GREEN 100ms On-100 ms Off
Far end loop active GREEN Continuous On
Far end loop back wait after deactivate GREEN 500ms On-500 ms Off

3. Port Disable Mode

LED1/LED3 Pattern:
Port Status Color Cadence
Port Disable RED Continuous On

LED2/LED4 Pattern:
Port Status Color Cadence
Port Disable Off Off

38 Matrix ETERNITY Quick Start

Installing VMS Card

• Unpack VMS Card.

• Insert VMS Card into a universal slot and secure the card.

• Switch on power supply and observe the reset cycle and the LED indication of the VMS Card.

At Power On,

• All LEDS are Off.

• L1 LED glows green as soon as initialization process starts. Initialization process starts after
approximately 100 seconds.

• After approximately 80 seconds of glowing of L1, LEDs will follow the sequence as under:

• Glow Green-500ms-Glow Red-500ms-Glow Orange 500 ms-LED turns Off.

In Normal Condition, LED1 will indicate the following:

LED indication of VMS Card3

Condition LED Color Cadence
Normal Green 1 sec On - 1 sec Off
File System Error Red 1sec On - 1 sec Off
Pen Drive Error-Pen Drive Red Five times 100ms On-100ms Off
Full (for 1 sec) - 1 sec Off

• If you need to generate debug reports4, connect the COM Port of the VMS Card with that of a
Computer using the communication cable supplied with the card.

• If you want to use FTP to upgrade the firmware of the VMS Card, upload recorded voice
messages, download mailbox messages, connect the Ethernet Port of the VMS Card to a
standalone Computer or a Computer on LAN.

• Plug in one end of the Ethernet cable supplied with the card into the Ethernet Port of the
VMS Card.

• Plug the other end of the cable into the Ethernet Port of a standalone Computer or into a
LAN Switch.

3. There is no LED on the VMS Card of ETERNITY PE.

4. You can also use the Ethernet Port to generate Debug reports.

Matrix ETERNITY Quick Start 39

 When you connect the VMS Card to a to a LAN Computer, you need to make sure that :

• The IP Address of the Ethernet Port of the VMS Card and the Ethernet Port of the LAN Computer
are not the same.
• The Ethernet Port of the VMS Card and the Ethernet Port of the Computer are in the same
Subnet.

40 Matrix ETERNITY Quick Start

Installing Door Phone Card

• The Door Phone Card is a special card for the ETERNITY PE models only. The card provides
the interface to run electronic gadgets and operate Door Phones with the ETERNITY PE.

• Unpack the card and seat the card on any of the Universal Slots. Secure the card on the studs
labeled H1, H2 and H3 with the three screws provided.

• The Door Phone Card has 3 Door phone Ports, 3 Digital Output Ports, and a single Digital
Input Port.

• For each connector on the card, a separate RJ45 cable is provided. Refer the pinout details of
the ports of the Door Phone Card provided in the Appendix to connect the wires to the MDF.

• Connect any standard 4-wire door phones to the Door Phone ports.

• You can connect any automated control application gadget to the Digital Output Port and a
sensor device to the Digital Input Port.

• If using a Door Phone, you can connect a door lock release device to the Digital Output Port to
be used in conjunction with the Door Phone.

Do not connect any device that does not conform with the Technical Specifications of the ports!

A typical Installation of the Door Phone Card is illustrated below.

Matrix ETERNITY Quick Start 41

Switching ON the system

• Switching ON the system

• Switch ON the system, it takes 2 to 3 minutes for initiation.

Reset Cycle on ETERNITY ME and GE

• On completion of the initialization, LED L1 on Master Card/CPU Card will blink Green with
cadence of 1Sec On - 1 Sec Off, continuously.

Reset Cycle on ETERNITY PE

• When the system becomes stable after Power-ON, LED L1 glows Orange and remains steady
ON. L2 blinks Green – 1 sec. On and 1 sec Off.

42 Matrix ETERNITY Quick Start

How to access Jeeves

ETERNITY provides a Graphic User Interface (GUI), Jeeves, the proprietary web-based
programming software of Matrix. It is an HTTP server built into the ETERNITY.

Jeeves can be accessed by connecting the Master Ethernet Port of ETERNITY with the Ethernet
Port of a standalone computer or a LAN Switch/Hub. Make sure a web-browser, either Internet
Explorer 7 or later or Mozilla Firefox 3.5.1 or later, is installed on the computer on which Jeeves
is to be accessed.

Now, follow these steps:

• Connect the Master Ethernet Port of the ETERNITY to the Ethernet Port of a standalone
computer or a LAN Switch/Hub using the RJ-45 cable provided with the system.

• Make sure the IP Address of the standalone PC does not conflict with the IP Address of the
Master Ethernet Port of ETERNITY, and that the computer and ETERNITY are in the same
Subnet. You may have to change the IP Address and Subnet of ETERNITY as well as that of
the computer.

• When you connect ETERNITY to a LAN Switch, the IP Address of the Master Ethernet Port
must not conflict with the IP Address assigned to any device on the LAN. Also, the Master
Ethernet Port of ETERNITY must be in the same Subnet as the computer on the LAN, from
where it is to be accessed.

• You must change ETERNITY’s IP Address and Subnet Mask, if the LAN uses ‘Static” IP
Address. If the network has DHCP or PPPoE IP addressing, ETERNITY will be assigned IP
Address and Subnet Mask automatically by the DHCP/PPPoE server. You do not need to
change IP Address or Subnet Mask.

• The default IP Address of ETERNITY’s Master Ethernet Port is 192.168.1.101 and Subnet
Mask is 255.255.255.0

• Follow the steps given below to change the IP Address and Subnet Mask of ETERNITY.

1. Dial 1#91-1234 (1234 is default SE Password) to enter in SE Mode (from any SLT/DKP).

2. To change the IP Address, dial the command 2110-<IP Address>

For example, issue command 2110-192168050010, to change the IP Address as
(192.168.50.10).

3. To change the Subnet Mask, dial the command 2111-<Subnet Mask>

4. Dial 00 to exit from SE Mode.

Matrix ETERNITY Quick Start 43

 Basic Configuration

• Open the Web browser (Internet Explorer/Mozilla Firefox) on the (Standalone or LAN PC) to
which the ETERNITY is connected.

• Enter the current IP address of Master Ethernet Port of ETERNITY on the address bar of the
browser.

This may be the default IP Address or the IP Address you reassigned to ETERNITY’s Master
Ethernet Port (refer “How to access Jeeves”).

• The Login page opens.

• In Login as select System Engineer.

• Now, enter the valid SE password. The default SE password is 1234.

The Home page opens.

Matrix ETERNITY Quick Start 44

• The following links will appear on the left navigation bar:

• Configuration: The links to all configurable parameters of ETERNITY and its extensions
appear under this link.

• Maintenance: Provides instructions for back-up, generating reports and debugging.

• Status: Displays the status of the System, Network, SIP Trunks, the Mobile Ports, the BRI
Ports, T1E1 Ports, CO Trunks, SIP Extensions, VoIP Port and the Voice Mail System.

• ETERNITY offers a Wizard for quick and easy configuration of its Basic Settings.
• To use the wizard, click the Wizard icon .

Matrix ETERNITY Quick Start 45

• The Welcome page of the Wizard will open.

• To configure Basic Settings of ETERNITY for its Enterprise Application, click the Use Quick
Installation Wizard-Standard PBX link.

46 Matrix ETERNITY Quick Start

• To configure the Basic Settings of ETERNITY for its Hospitality Application, click the Use
Quick Installation Wizard - Hotel link.

• The Wizard will open. You may navigate the Wizard screens by clicking the Next button,
or click the desired parameter link on the left navigation bar and configure its settings.

• To save the changes you make on each page, clicking the Submit button at the bottom of
each page.

For more information and instructions on using the Wizard, see the topic Using the Quick
Installation Wizard - Standard PBX in the ETERNITY System Manual.

Activating License Key

For the following functional modules and features, you would need to activate a valid License Key.

• PLCC
• Hospitality
• Property Management System
• Q-Sig
• Dealer Board
• Gateway
• SIP Extensions
• Voice Mail System
• Business Feature Suite
• Mobility Feature Suite

For more information see the topic License Management in the ETERNITY System Manual

Matrix ETERNITY Quick Start 47

Instructions for Matrix Channel Partners
Your license voucher may be a paper or a PDF (protected) file.

You may activate your License Online. For this, keep the following items ready:

• The License Voucher containing the 16-digit PIN.

• A valid, unique User ID and Password from the Matrix License Support Centre.

• Access to Internet.

• Current License Key of the system.

Note down or copy the current License Key of the system from the License Management
page of Jeeves.

The features and functions that are currently available on your system appear under Service
Profile.

To activate the License Key online,

• Keep your Current License Key and the License Voucher ready.

48 Matrix ETERNITY Quick Start

• Open a new window on your browser. Enter http://www.matrixcomsec.com/MatrixLicense
in the address bar.

• Click Login to Access.

• The Login to Access page will open.

Matrix ETERNITY Quick Start 49

• Enter your User Name and Password provided by Matrix and click the Login button.

On successful login, the License Activation page will open.

• As Product Family, select the option ETERNITY.

• In the field Current License Key, paste or type the current product license key you noted from
the License Management page of Jeeves.

50 Matrix ETERNITY Quick Start

• Click View button.

• The page will show the current License Profile on ETERNITY. Click the Next button to
continue.

The License Activation page opens.

Matrix ETERNITY Quick Start 51

• In the License PIN field on this page, enter the License PIN from the Voucher.

• Click Details. The details appear in the fields Product Family, Product Name, Product
Variant.

52 Matrix ETERNITY Quick Start

• Click the Next button. Your Current License Profile and your New License Profile will appear
on this page.

• Click the Activate button and wait for a few seconds, as the activation is initiated.

On successful activation, the confirmation message will appear on your screen along with the
activation date and time.

You will also be sent a confirmation mail to your e-mail ID (registered with Matrix).

Matrix ETERNITY Quick Start 53

 You may Save, Print, or Email this information for your records, by clicking the relevant
button on the bottom of the page.

• Note down or copy the New License Key generated on this page.

• Go back to the Jeeves window (or log in as System Engineer again, if your session has
ended).

• Under Configuration, click License Management.

• Paste or enter the new License Key generated in the field Enter License Key.

• Click Submit button.

The Service Profile on this page will be updated according to the license.

54 Matrix ETERNITY Quick Start

• To log off, click Logout.

If you are unable to use Online Activation of the License Key or have no internet access, contact the
Matrix License Support Centre for assistance in generating the new License key.

Instructions for Customers

To activate your License, you would need the License Voucher containing the 16-digit License
PIN. Contact your Dealer/Distributor in this regard. Your License Voucher may be a paper or a
protected PDF file.

• Open Jeeves.

• Log in as System Engineer.

Matrix ETERNITY Quick Start 55

• Under Configuration, click License Management. The License Management page opens.

• Note down the current License Key on this page.

You may view the features and functions that are currently available to you under Service
Profile.

• Send your Current License Key and the License PIN (on the Voucher) to the Matrix License
Support Centre.

• You will receive a new License Key.

• Open Jeeves again.

• Log in as System Engineer.

• Under Configuration, click License Management.

• Enter the New License Key you obtained from Matrix in the field Enter License Key.

• Click the Submit button.

56 Matrix ETERNITY Quick Start

 The Service Profile on this page will be updated accordingly.

• To log off, click Logout.

The current License Key and Service Profile will remain unchanged when the system is set to
default or the firmware is upgraded.

Matrix ETERNITY Quick Start 57

 Appendix

Universal Slots
ETERNITY ME16S

ETERNITY ME10S

ETERNITY ME10S with Redundancy Option

Matrix ETERNITY Quick Start 58

ETERNITY GE12S

ETERNITY GE6S

ETERNITY GE3S

ETERNITY PE6S

Matrix ETERNITY Quick Start 59

ETERNITY PE3SP

ETERNITY PE3SS

Cable Diagrams for cards of ETERNITY-ME

ETERNITY ME Switch Card

Port Color
DKP01 (Pin 01-13) Blue-White
DKP02 (Pin 02-14) Orange-White
DKP03 (Pin 03-15) Green-White
DKP04 (Pin 04-16) Brown-White
AIP (Pin 05-17) Grey-White
AOP (Pin 06-18) Blue-Red

60 Matrix ETERNITY Quick Start

ETERNITY ME SLT8

L1
Connector Color Connection H/w Port Offset
Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT
Brown - (Brown & White) SLT 08

Matrix ETERNITY Quick Start 61

ETERNITY ME SLT16 / ETERNITY ME ILC16

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
Orange - (Orange & White) SLT 02
1 Green - (Green & White) SLT
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
Orange - (Orange & White) SLT 06
2 Green - (Green & White) SLT
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
Orange - (Orange & White) SLT 10
3 Green - (Green & White) SLT
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
Orange - (Orange & White) SLT 14
4 Green - (Green & White) SLT
Brown - (Brown & White) SLT 16

62 Matrix ETERNITY Quick Start

ETERNITY ME SLT32 / ETERNITY ME ILC32

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
Orange - (Orange & White) SLT 02
1 Green - (Green & White) SLT
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
Orange - (Orange & White) SLT 06
2 Green - (Green & White) SLT
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
Orange - (Orange & White) SLT 10
3 Green - (Green & White) SLT
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
Orange - (Orange & White) SLT 14
4 Green - (Green & White) SLT
Brown - (Brown & White) SLT 16
RJ45-5 Blue - (Blue & White) SLT 17
Orange - (Orange & White) SLT 18
5 Green - (Green & White) SLT
Brown - (Brown & White) SLT 20
RJ45-6 Blue - (Blue & White) SLT 21
Orange - (Orange & White) SLT 22
6 Green - (Green & White) SLT
Brown - (Brown & White) SLT 24
RJ45-7 Blue - (Blue & White) SLT 25
Orange - (Orange & White) SLT 26
7 Green - (Green & White) SLT
Brown - (Brown & White) SLT 28
RJ45-8 Blue - (Blue & White) SLT 29
Orange - (Orange & White) SLT 30
8 Green - (Green & White) SLT
Brown - (Brown & White) SLT 32

Matrix ETERNITY Quick Start 63

ETERNITY ME DKP8

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) DKP 01
1 Orange - (Orange & White) DKP 02
Green - (Green & White) DKP
Brown - (Brown & White) DKP 04
RJ45-2 Blue - (Blue & White) DKP 05
2 Orange - (Orange & White) DKP 06
Green - (Green & White) DKP
Brown - (Brown & White) DKP 08

64 Matrix ETERNITY Quick Start

ETERNITY ME DKP16

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) DKP 01
Orange - (Orange & White) DKP 02
1 Green - (Green & White) DKP
Brown - (Brown & White) DKP 04
RJ45-2 Blue - (Blue & White) DKP 05
Orange - (Orange & White) DKP 06
2 Green - (Green & White) DKP
Brown - (Brown & White) DKP 08
RJ45-3 Blue - (Blue & White) DKP 09
Orange - (Orange & White) DKP 10
3 Green - (Green & White) DKP
Brown - (Brown & White) DKP 12
RJ45-4 Blue - (Blue & White) DKP 13
Orange - (Orange & White) DKP 14
4 Green - (Green & White) DKP
Brown - (Brown & White) DKP 16

Matrix ETERNITY Quick Start 65

ETERNITY ME DKP32

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) DKP 01
Orange - (Orange & White) DKP 02
1 Green - (Green & White) DKP
Brown - (Brown & White) DKP 04
RJ45-2 Blue - (Blue & White) DKP 05
Orange - (Orange & White) DKP 06
2 Green - (Green & White) DKP
Brown - (Brown & White) DKP 08
RJ45-3 Blue - (Blue & White) DKP 09
Orange - (Orange & White) DKP 10
3 Green - (Green & White) DKP
Brown - (Brown & White) DKP 12
RJ45-4 Blue - (Blue & White) DKP 13
Orange - (Orange & White) DKP 14
4 Green - (Green & White) DKP
Brown - (Brown & White) DKP 16
RJ45-5 Blue - (Blue & White) DKP 17
Orange - (Orange & White) DKP 18
5 Green - (Green & White) DKP
Brown - (Brown & White) DKP 20
RJ45-6 Blue - (Blue & White) DKP 21
Orange - (Orange & White) DKP 22
6 Green - (Green & White) DKP
Brown - (Brown & White) DKP 24
RJ45-7 Blue - (Blue & White) DKP 25
Orange - (Orange & White) DKP 26
7 Green - (Green & White) DKP
Brown - (Brown & White) DKP 28
RJ45-8 Blue - (Blue & White) DKP 29
Orange - (Orange & White) DKP 30
8 Green - (Green & White) DKP
Brown - (Brown & White) DKP 32

66 Matrix ETERNITY Quick Start

ETERNITY ME CO8

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) CO 01
1 Orange - (Orange & White) CO 02
Green - (Green & White) CO
Brown - (Brown & White) CO 04
RJ45-2 Blue - (Blue & White) CO 05
2 Orange - (Orange & White) CO 06
Green - (Green & White) CO
Brown - (Brown & White) CO 08
RJ45-3 Unused
3

RJ45-4 Unused
4

Matrix ETERNITY Quick Start 67

ETERNITY ME CO16

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) CO 01
Orange - (Orange & White) CO 02
1 Green - (Green & White) CO
Brown - (Brown & White) CO 04
RJ45-2 Blue - (Blue & White) CO 05
Orange - (Orange & White) CO 06
2 Green - (Green & White) CO
Brown - (Brown & White) CO 08
RJ45-3 Blue - (Blue & White) CO 09
Orange - (Orange & White) CO 10
3 Green - (Green & White) CO
Brown - (Brown & White) CO 12
RJ45-4 Blue - (Blue & White) CO 13
Orange - (Orange & White) CO 14
4 Green - (Green & White) CO
Brown - (Brown & White) CO 16

68 Matrix ETERNITY Quick Start

ETERNITY ME CO8+SLT24

L1
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
Orange - (Orange & White) SLT 02
1 Green - (Green & White) SLT
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
Orange - (Orange & White) SLT 06
2 Green - (Green & White) SLT
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
Orange - (Orange & White) SLT 10
3 Green - (Green & White) SLT
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
Orange - (Orange & White) SLT 14
4 Green - (Green & White) SLT
Brown - (Brown & White) SLT 16
RJ45-5 Blue - (Blue & White) SLT 17
Orange - (Orange & White) SLT 18
5 Green - (Green & White) SLT
Brown - (Brown & White) SLT 20
RJ45-6 Blue - (Blue & White) SLT 21
Orange - (Orange & White) SLT 22
6 Green - (Green & White) SLT
Brown - (Brown & White) SLT 24
RJ45-7 Blue - (Blue & White) CO 01
Orange - (Orange & White) CO 02
7 Green - (Green & White) CO
Brown - (Brown & White) CO 04
RJ45-8 Blue - (Blue & White) CO 05
Orange - (Orange & White) CO 06
8 Green - (Green & White) CO
Brown - (Brown & White) CO 08

Matrix ETERNITY Quick Start 69

ETERNITY ME SLT8+MAG2+CO2+LD2+ENM2 Card

Connector Color Connection H/w Port Offset

RJ45-1 Blue - (Blue & White) SLT 01
Orange - (Orange & White) SLT 02
1
Green - (Green & White) SLT
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
Orange - (Orange & White) SLT 06
2 Green - (Green & White) SLT
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) LD 01
Orange - (Orange & White) LD 02
3 Unused -
Unused -
RJ45-4 Blue - (Blue & White) CO
Orange - (Orange & White) CO 02
4 Unused -
Unused -
RJ45-5 Blue - (Blue & White) MAG 01
Orange - (Orange & White) MAG 02
5 Unused -
Unused -
RJ45-6 Grey(Open)-Grey & White(CCC1)
6 Green(M1 OUT)-Green & White(SB1)
E&M 01
Orange(RX1SPCH B)-Green & White(RX1 SPCH A)
Blue(SPCH1 A)-Blue & White(SPCH1 B)
Brown(BGND)-Brown & White(E1 IN)
RJ45-7 Grey(Open)-Grey & White(CCC2)
7
Green(M2 OUT)-Green & White(SB2)
E&M 02
Orange(RX2SPCH B)-Green & White(RX2 SPCH A)
Blue(SPCH2 A)-Blue & White(SPCH2 B)
Brown(BGND)-Brown & White(E2 IN)

70 Matrix ETERNITY Quick Start

ETERNITY ME E&M8 - RJ45 Connector

L1 L5
L2 L6
L3 L7
L4 L8

Pin No. Connection Colour H/w Port Offset

01 Open Gray 01
02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
1 RJ45-1 05 SPCH A Blue
Pin No. Connection Colour H/w Port Offset 06 SPCH B Blue-White
07 RX SPCH B Orange
01 Open Gray 02
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White RJ45-2 2
07 RX SPCH B Orange Pin No. Connection Colour H/w Port Offset
08 E IN Brown-White
09 BGND Brown 01 Open Gray 03
10 CCC Gray-White 02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
3 RJ45-3 05 SPCH A Blue
Pin No. Connection Colour H/w Port Offset 06 SPCH B Blue-White
07 RX SPCH B Orange
01 Open Gray 04
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White
RJ45-4 4
07 RX SPCH B Orange
08 E IN Brown-White
09 BGND Brown Pin No. Connection Colour H/w Port Offset
10 CCC Gray-White
01 Open Gray 05
02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
Pin No. Connection Colour H/w Port Offset 5 RJ45-5 05
06
SPCH A
SPCH B
Blue
Blue-White
07 RX SPCH B Orange
01 Open Gray 06
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White RJ45-6 6
07 RX SPCH B Orange Pin No. Connection Colour H/w Port Offset
08 E IN Brown-White
09 BGND Brown 01 Open Gray 07
10 CCC Gray-White 02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
Pin No. Connection Colour H/w Port Offset
7 RJ45-7 05 SPCH A Blue
06 SPCH B Blue-White
07 RX SPCH B Orange
01 Open Gray 08
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White RJ45-8 8
07 RX SPCH B Orange
08 E IN Brown-White
09 BGND Brown
10 CCC Gray-White

Matrix ETERNITY Quick Start 71

ETERNITY ME E&M8 - Amphenol Connector

E&M08 CARD E&M08 CARD

(Lower MDF Connector) (Upper MDF Connector)
Port Color Port Color
E&M01-M, SB Blue-White E&M05-M, SB Blue-White
E&M01-E, SG Orange-White E&M05-E, SG Orange-White
E&M01-SP(RxA), SP(RxB) Green-White E&M05-SP(RxA), SP(RxB) Green-White
E&M01-SP(A), SP(B) Brown-White E&M05-SP(A), SP(B) Brown-White
E&M01-02 CCS Grey-White E&M05-06 CCS Grey-White
E&M02-M, SB Blue-Red E&M06-M, SB Blue-Red
E&M02-E, SG Orange-Red E&M06-E, SG Orange-Red
E&M02-SP(RxA), SP(RxB) Green-Red E&M06-SP(RxA), SP(RxB) Green-Red
E&M02-SP(A), SP(B) Brown-Red E&M06-SP(A), SP(B) Brown-Red
E&M03-M, SB Grey-Red E&M07-M, SB Grey-Red
E&M03-E, SG Blue-Black E&M07-E, SG Blue-Black
E&M03-SP(RxA), SP(RxB) Orange-Black E&M07-SP(RxA), SP(RxB) Orange-Black
E&M03-04 CCS Green-Black E&M07-08 CCS Green-Black
E&M04-M, SB Brown-Black E&M08-M, SB Brown-Black
E&M04-E, SG Grey-Black E&M08-E, SG Grey-Black
E&M04-SP(RxA), SP(RxB) Blue-Yellow E&M08-SP(RxA), SP(RxB) Blue-Yellow
E&M04-SP(A), SP(B) Orange-Yellow E&M08-SP(A), SP(B) Orange-Yellow

72 Matrix ETERNITY Quick Start

ETERNITY ME E&M4 - RJ45 Connector

L1 L3
L2 L4

Pin No. Connection Colour H/w Port Offset

01 Open Gray 01
02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
1 RJ45-1 05 SPCH A Blue
Pin No. Connection Colour H/w Port Offset 06 SPCH B Blue-White
07 RX SPCH B Orange
01 Open Gray 02
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White RJ45-2 2
07 RX SPCH B Orange Pin No. Connection Colour H/w Port Offset
08 E IN Brown-White
09 BGND Brown 01 Open Gray 03
10 CCC Gray-White 02 SB Green-White
03 M OUT Green
04 RX SPCH A Orange-White
3 RJ45-3 05 SPCH A Blue
Pin No. Connection Colour H/w Port Offset 06 SPCH B Blue-White
07 RX SPCH B Orange
01 Open Gray 04
08 E IN Brown-White
02 SB Green-White
09 BGND Brown
03 M OUT Green
10 CCC Gray-White
04 RX SPCH A Orange-White
05 SPCH A Blue
06 SPCH B Blue-White
RJ45-4 4
07 RX SPCH B Orange
08 E IN Brown-White
09 BGND Brown
10 CCC Gray-White

Matrix ETERNITY Quick Start 73

ETERNITY ME E&M4 - Amphenol Connector

Port Color
E&M01-M, SB Blue-White
E&M01-E, SG Orange-White
E&M01-SP(RxA), SP(RxB) Green-White
E&M01-SP(A), SP(B) Brown-White
E&M01-02 CCS Grey-White
E&M02-M, SB Blue-Red
E&M02-E, SG Orange-Red
E&M02-SP(RxA), SP(RxB) Green-Red
E&M02-SP(A), SP(B) Brown-Red
E&M03-M, SB Grey-Red
E&M03-E, SG Blue-Black
E&M03-SP(RxA), SP(RxB) Orange-Black
E&M03-04 CCS Green-Black
E&M04-M, SB Brown-Black
E&M04-E, SG Grey-Black
E&M04-SP(RxA), SP(RxB) Blue-Yellow
E&M04-SP(A), SP(B) Orange-Yellow

ETERNITY ME BRI4/BRI8

BRI04/BRI08 CARD (Lower MDF Connector)

Port Port Port Color
BRI01 TxA, TxB Blue-White BRI05 TxA, TxB Blue-White
BRI01 RxA, RxB Orange-White BRI05 RxA, RxB Orange-White
BRI01 V-, V+ Green-White BRI05 V-, V+ Green-White
BRI02 TxA, TxB Brown-White BRI06 TxA, TxB Brown-White
BRI02 RxA, RxB Grey-White BRI06 RxA, RxB Grey-White
BRI02 V-, V+ Blue-Red BRI06 V-, V+ Blue-Red
BRI03 TxA, TxB Orange-Red BRI07 TxA, TxB Orange-Red
BRI03 RxA, RxB Green-Red BRI07 RxA, RxB Green-Red
BRI03 V-, V+ Brown-Red BRI07 V-, V+ Brown-Red
BRI04 TxA, TxB Grey-Red BRI08 TxA, TxB Grey-Red
BRI04 RxA, RxB Blue-Black BRI08 RxA, RxB Blue-Black

74 Matrix ETERNITY Quick Start

 BRI04/BRI08 CARD (Lower MDF Connector)
Port Port Port Color
BRI04 V-, V+ Orange-Black BRI08 V-, V+ Orange-Black

ETERNITY ME Magneto8

Port Color
Magneto1 (Pin01 Ring - Pin 19 Tip) Blue-White
Magneto2 (Pin02 Ring - Pin 20 Tip) Orange-White
Magneto3 (Pin03 Ring - Pin 21 Tip) Green-White
Magneto4 (Pin04 Ring - Pin 22 Tip) Brown-White
Magneto5 (Pin05 Ring - Pin 23 Tip) Grey-White
Magneto6 (Pin06 Ring - Pin 24 Tip) Blue-Red
Magneto7 (Pin07 Ring - Pin 25 Tip) Orange-Red
Magneto8 (Pin08 Ring - Pin 26 Tip) Green-Red

Matrix ETERNITY Quick Start 75

Cable Diagram for cards of ETERNITY-GE
ETERNITY GE SLT8 / ETERNITY GE ILC8

76 Matrix ETERNITY Quick Start

ETERNITY GE SLT16

Connector Color Connection H/w Port Offset

RJ45-1 Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT 07
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
3 Orange - (Orange & White) SLT 10
Green - (Green & White) SLT 11
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
Orange - (Orange & White) SLT 14
4 Green - (Green & White) SLT 15
Brown - (Brown & White) SLT 16

Matrix ETERNITY Quick Start 77

ETERNITY GE SLT20 / ETERNITY GE ILC20

Connector Color Connection H/w Port Offset

RJ45-1 Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT 07
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
3 Orange - (Orange & White) SLT 10
Green - (Green & White) SLT 11
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
4 Orange - (Orange & White) SLT 14
Green - (Green & White) SLT 15
Brown - (Brown & White) SLT 16
RJ45-5 Blue - (Blue & White) SLT 17
5 Orange - (Orange & White) SLT 18
Green - (Green & White) - -
Brown - (Brown & White) - -
RJ45-6 Blue - (Blue & White) SLT 19
6 Orange - (Orange & White) SLT 20
Green - (Green & White) - -
Brown - (Brown & White) - -

78 Matrix ETERNITY Quick Start

ETERNITY GE DKP8

Matrix ETERNITY Quick Start 79

ETERNITY GE DKP16

80 Matrix ETERNITY Quick Start

ETERNITY GE DKP4+SLT16

Matrix ETERNITY Quick Start 81

ETERNITY GE CO8

L1 L2
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) CO 01
1 Orange - (Orange & White) CO 02
Green - (Green & White) CO 03
Brown - (Brown & White) CO 04
RJ45-2 Blue - (Blue & White) CO 05
2 Orange - (Orange & White) CO 06
Green - (Green & White) CO 07
Brown - (Brown & White) CO 08
RJ45-3 Unused
3

RJ45-4 Unused
4

82 Matrix ETERNITY Quick Start

ETERNITY GE CO16

L1 L2
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) CO 01
1 Orange - (Orange & White) CO 02
Green - (Green & White) CO 03
Brown - (Brown & White) CO 04
RJ45-2 Blue - (Blue & White) CO 05
2 Orange - (Orange & White) CO 06
Green - (Green & White) CO 07
Brown - (Brown & White) CO 08
RJ45-3 Blue - (Blue & White) CO 09
Orange - (Orange & White) CO 10
3 Green - (Green & White) CO 11
Brown - (Brown & White) CO 12
RJ45-4 Blue - (Blue & White) CO 13
Orange - (Orange & White) CO 14
4 Green - (Green & White) CO 15
Brown - (Brown & White) CO 16

Matrix ETERNITY Quick Start 83

ETERNITY GE CO2+DKP2+SLT16

84 Matrix ETERNITY Quick Start

ETERNITY GE CO4+DKP2+SLT12

L1 L2
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT 07
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
Orange - (Orange & White) SLT 10
3 Green - (Green & White) SLT 11
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) CO 01
Orange - (Orange & White) CO 02
4 Green - (Green & White) CO 03
Brown - (Brown & White) CO 04
RJ45-5 Blue - (Blue & White) DKP 01
Orange - (Orange & White) DKP 02
5

RJ45-6 Unused
6

Matrix ETERNITY Quick Start 85

ETERNITY GE CO8+SLT8

L1 L2
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT 07
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) CO 01
Orange - (Orange & White) CO 02
3 Green - (Green & White) CO 03
Brown - (Brown & White) CO 04
RJ45-4 Blue - (Blue & White) CO 05
Orange - (Orange & White) CO 06
4 Green - (Green & White) CO 07
Brown - (Brown & White) CO 08

86 Matrix ETERNITY Quick Start

ETERNITY GE CO4+SLT16

L1 L2
Connector Color Connection H/w Port Offset
RJ45-1 Blue - (Blue & White) SLT 01
1 Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04
RJ45-2 Blue - (Blue & White) SLT 05
2 Orange - (Orange & White) SLT 06
Green - (Green & White) SLT 07
Brown - (Brown & White) SLT 08
RJ45-3 Blue - (Blue & White) SLT 09
Orange - (Orange & White) SLT 10
3 Green - (Green & White) SLT 11
Brown - (Brown & White) SLT 12
RJ45-4 Blue - (Blue & White) SLT 13
Orange - (Orange & White) SLT 14
4 Green - (Green & White) SLT 15
Brown - (Brown & White) SLT 16
RJ45-5 Blue - (Blue & White) CO 01
Orange - (Orange & White) CO 02
5

RJ45-6 Blue - (Blue & White) CO 03

Orange - (Orange & White) CO 04
6

ETERNITY GE BRI4

BRI Port in TE Mode BRI Port in NT Mode

Pin Color Connection Pin Color Connection
1 Orange-White Not connected 1 Orange-White Not connected
2 Orange Not connected 2 Orange Not connected
3 Green-White TxA 3 Green-White RxA
4 Blue RxA 4 Blue TxA
5 Blue-White RxB 5 Blue-White TxB
6 Green TxB 6 Green RxB
7 Brown-White V- 7 Brown-White V-
8 Brown V+ 8 Brown V+

Matrix ETERNITY Quick Start 87

ETERNITY GE E&M4

Pin Connection Colour H/w Port

No. Offset
1 Open Gray 01
L1 L2 2 SB1 Green-White
Pin Connection Colour H/w Port 3 M1 OUT Green
No. Offset 4 RX1 SPCH A Orange-White
5 SPCH1 A Blue
1 Open Gray 02
2 SB2 Green-White 1 RJ45-1 6 SPCH1 B Blue-White
7 RX1 SPCH B Orange
3 M2 OUT Green
8 E1 IN Brown-White
4 RX2 SPCH A Orange-White
9 BGND Brown
5 SPCH2 A Blue
10 CCC1 Gray-White
6 SPCH2 B Blue-White
7 RX2 SPCH B Orange
8 E2 IN Brown-White
RJ45-2 2
9 BGND Brown
10 CCC2 Gray-White Pin Connection Colour H/w Port
No. Offset
1 Open Gray 03
3 RJ45-3 2 SB3 Green-White
3 M1 OUT Green
Pin Connection Colour H/w Port
4 RX3 SPCH A Orange-White
No. Offset
5 SPCH3 A Blue
1 Open Gray 04 6 SPCH3 B Blue-White
2 SB4 Green-White RJ45-4 4 7 RX3 SPCH B Orange
3 M4 OUT Green 8 E3 IN Brown-White
4 RX4 SPCH A Orange-White 9 BGND Brown
5 SPCH4 A Blue 10 CCC3 Gray-White
6 SPCH4 B Blue-White
7 RX4 SPCH B Orange
8 E4 IN Brown-White
9 BGND Brown
10 CCC4 Gray-White

Cable Diagram for cards of ETERNITY-PE

ETERNITY PE SLT4

Connector Color Connection H/w port Offset

RJ45-1 Blue - (Blue & White) SLT 01
Orange - (Orange & White) SLT 02
Green - (Green & White) SLT 03
Brown - (Brown & White) SLT 04

RJ45-2

RJ45-3

88 Matrix ETERNITY Quick Start

ETERNITY PE SLT8

ETERNITY PE DKP8

Matrix ETERNITY Quick Start 89

ETERNITY PE DKP4+SLT4

ETERNITY PE DKP2+SLT6

90 Matrix ETERNITY Quick Start

ETERNITY PE CO8

ETERNITY PE CO2+DKP2+SLT4

Matrix ETERNITY Quick Start 91

ETERNITY PE CO4+DKP4

ETERNITY PE CO4+SLT4

92 Matrix ETERNITY Quick Start

ETERNITY PE CO2+SLT6

ETERNITY PE Door Phone Card

Connector Pin Port Connection Color

RJ45-1 1 DOP-1 Relay A Orange-White
2 Relay B Orange
3 Door Phone-1 Status Green-White
4 MIC Input Blue
5 Speaker Output Blue-White
6 Analog Ground Green
7 DIP-1 DIP_B Brown-White
8 DIP_A Brown
RJ45-2 1 DOP-2 Relay A Orange-White
2 Relay B Orange
3 Door Phone-2 Status Green-White
4 MIC Input Blue
5 Speaker Output Blue-White
6 Analog Ground Green
7 Not Connected Not Connected Brown-White
8 Not Connected Not Connected Brown

Matrix ETERNITY Quick Start 93

Connector Pin Port Connection Color
RJ45-3 1 DOP-3 Relay A Orange-White
2 Relay B Orange
3 Door Phone-3 Status Green-White
4 MIC Input Blue
5 Speaker Output Blue-White
6 Analog Ground Green
7 Not Connected Not Connected Brown-White
8 Not Connected Not Connected Brown

94 Matrix ETERNITY Quick Start

ETERNITY Cards List

ETERNITY ME Cards List

Types of Card Variants / Card Name Hardware Version Software Version
Master Card ETERNITY ME CARD MASTER P-101-007-03-03 V 10 R 7
Switch Card ETERNITY ME CARD SWITCH P-101-008-02-04 V5R6
ETERNITY ME CARD PSUNI Et.2 PSUNI V1R2 N.A.
Power Supply Cards ETERNITY ME CARD PS48V DC - 500 W P-101-006-02-01 N.A.
ETERNITY ME CARD PS48V DC - 200 W N.A. V2R2
ETERNITY ME CARD T1E1PRI SINGLE Et.2 PRI V2R1 V3R7
T1E1 Cards
ETERNITY ME CARD T1E1PRI DUAL Et.2 PRI V2R1 V3R7
VMS Card ETERNITY ME CARD VMS16 P-101-019-02-03 V 4 R 15
ETERNITY ME CARD VOIP16(SERVER) P-101-024-01-02 V1R4
VoIP Cards
ETERNITY ME CARD VOIP32(SERVER) P-101-024-01-02 V1R4
ETERNITY ME CARD DKP16 P-101-023-01-01 V3R1
DKP Cards ETERNITY ME CARD DKP32 P-101-023-01-01 V3R1
ETERNITY ME CARD DKP8 P-101-023-01-01 V3R1
ETERNITY ME CARD GSM4 P-101-018-01-02 V 1 R 11
GSM Cards
ETERNITY ME CARD GSM8 P-101-018-01-02 V 1 R 11
ETERNITY ME CARD ILC16 P-101-023-01-01 V3R5
Intercom Card
ETERNITY ME CARD ILC32 P-101-023-01-01 V3R5
ETERNITY ME CARD SLT16 P-101-023-01-01 V3R5
SLT Cards ETERNITY ME CARD SLT32 P-101-023-01-01 V3R5
ETERNITY ME CARD SLT8 P-101-023-01-01 V3R5
ETERNITY ME CARD CO16 P-101-023-01-01 V3R4
CO Cards ETERNITY ME CARD CO8 P-101-023-01-01 V3R4
ETERNITY ME CARD CO8+SLT24 P-101-023-01-01 V3R4
BRI Cards ETERNITY ME CARD BRI4 P-101-014-02-01 V2R1
ETERNITY ME CARD E&M4 P-101-016-02-01 V4R2
E&M Cards
ETERNITY ME CARD E&M8 P-101-016-02-01 V4R2

ETERNITY GE Cards List

Types of Card
Variants / Card Name Hardware Version Software Version
CPU Card ETERNITY GE CARD CPU P-100-002-01-07 V 10 R 7
ETERNITY GE CARD PSUNI P-100-003-01-03 N. A.
Power Supply Card
ETERNITY GE CARD PS48V DC P-100-015-01-01 N. A.
ETERNITY GE CARD DKP16 P-100-021-01-01 N. A.
DKP Cards ETERNITY GE CARD DKP8 P-100-021-01-01 N. A.
ETERNITY GE CARD DKP4+SLT16 P-100-019-01-03 N. A.
GSM Card ETERNITY GE CARD GSM4 P-100-008-01-03 N. A.
ETERNITY GE CARD VOIP16(SERVER) P-100-020-02-02 V1R4
VoIP Cards
ETERNITY GE CARD VOIP32(SERVER) P-100-020-02-02 V1R4
BRI Card ETERNITY GE CARD BRI4 P-100-007-02-01 N.A
E&M Card ETERNITY GE CARD E&M4 P-100-010-02-01 N. A.
ETERNITY GE CARD ILC20 P-100-019-01-03 N. A.
Intercom Cards
ETERNITY GE CARD ILC8 P-100-017-01-03 N. A.
T1E1 Card ETERNITY GE CARD T1E1PRI SINGLE P-100-009-01-03 N. A.
VMS Cards ETERNITY GE CARD VMS16 P-100-013-01-04 V 4 R 15
CO Cards ETERNITY GE CARD CO16 P-100-017-01-03 N. A.
ETERNITY GE CARD CO8 P-100-017-01-03 N. A.
ETERNITY GE CARD CO8+SLT8 P-100-017-01-03 N. A.
ETERNITY GE CARD CO2+DKP2+SLT16 P-100-019-01-03 N. A.
ETERNITY GE CARD CO4+DKP2+SLT12 P-100-019-01-03 N. A.
ETERNITY GE CARD CO4+SLT16 P-100-019-01-03 N. A.
ETERNITY GE CARD SLT8 P-100-017-01-03 N. A.
SLT Cards ETERNITY GE CARD SLT16 P-100-017-01-03 N. A.
ETERNITY GE CARD SLT20 P-100-019-01-03 N. A.

Matrix ETERNITY Quick Start 95

ETERNITY PE Cards List
Types of Card Variants / Card Name Hardware Version Software Version
ETERNITY PE CARD 3SS CPU P-138-006-01-02 V 10 R 7
CPU Cards ETERNITY PE CARD 3SP CPU P-138-006-01-02 V 10 R 7
ETERNITY PE CARD 6S CPU P-138-001-01-03 V 10 R 7
Door Phone Card ETERNITY PE DOOR PHONE P-138-007-01-01 N. A.
BRI Card ETERNITY PE CARD BRI2 P-138-010-02-02 N. A.
ETERNITY PE CARD DKP2+SLT6 P-138-003-01-02 N. A.
DKP Cards ETERNITY PE CARD DKP4+SLT4 P-138-003-01-02 N. A.
ETERNITY PE CARD DKP8 P-138-003-01-02 N. A.
ETERNITY PE CARD GSM2 P-138-008-01-02 N. A.
GSM Cards
ETERNITY PE CARD GSM4 P-138-008-01-02 N. A.
Power Supply Card ETERNITY PE CARD PSUNI P-138-002-01-02 N. A.
ETERNITY PE CARD SLT4 P-138-003-01-02 N. A.
SLT Cards
ETERNITY PE CARD SLT8 P-138-003-01-02 N. A.
T1E1 Card ETERNITY PE CARD T1E1PR1 SINGLE P-138-009-01-01 N. A.
ETERNITY PE CARD CO2+DKP2+SLT4 P-138-003-01-02 N. A.
ETERNITY PE CARD CO2+SLT6 P-138-003-01-02 N. A.
CO Cards ETERNITY PE CARD CO4+DKP4 P-138-003-01-02 N. A.
ETERNITY PE CARD CO4+SLT4 P-138-003-01-02 N. A.
ETERNITY PE CARD CO8 P-138-003-01-02 N. A.
VMS Card ETERNITY PE CARD VMS16 P-138-004-01-02 V 4 R 15
ETERNITY PE CARD VOIP8 (server) P-138-013-01-02 V1R4
VoIP Cards
ETERNITY PE CARD VOIP16 (server) P-138-013-01-02 V1R4

96 Matrix ETERNITY Quick Start

Matrix ETERNITY Quick Start 97
MATRIX COMSEC PVT. LTD.
Corporate Office:
394-GIDC, Makarpura, Vadodara - 390010, India.
Tel.:+91 265 2630555, Fax: +91 265 2636598
E-mail: [email protected]
Version 10, December 2012

Factory:
15 & 19-GIDC, Waghodia - 391760, Dist. Vadodara, India.
Tel.: +91 2668 263172/73

Customer Care:
Tel.: +91 265 2630555
E-mail: [email protected], [email protected]

www.MatrixComSec.com