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9 views

Sa JD

Job description

Uploaded by

vanshita.thusu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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About HyperVerge Inc.

HyperVerge, Inc. is a Silicon Valley based AI company. Our AI models for real time image and video analysis lead the
market on accuracy (99.5%) and recall (99.3%) values, and are optimized for deployments in low bandwidth
environments.

Deep-learning networks built by HyperVerge are powering applications for large enterprise clients in Financial
Services, Telecom, Energy, Security, and Defense.

In India, we work with a plethora of industry leaders - Jio, SBI, Groww, LTFS to name a few. Our clientele now
expands across 250+ companies globally

Job Description

Solution Design and Technology Adoption:

● Become an expert on HyperVerge's APIs/modules and how to best deploy them.


● Own and drive relationships with external technical audiences of all kinds from engineer to CTO to
understand business objectives and translate requirements into solutions.
● Maintain a deep understanding of the product and speak with customers about the most relevant
features/functionality for their specific business needs.
● Work hand-in-hand with HyperVerge's Sales team to develop proof of concept applications, present
technical demonstrations, and help customers make the most of HyperVerge products.
● Discover new problems which the customer has and increase adoption of HyperVerge technology wherever
applicable.
● Show final value delivered to the client through the above designed solution

Integration and Delivery:

● Provide technical leadership and guidance to our users while they are building their HyperVerge
integrations.
● Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live.
● Conduct POCs to ensure that the products meet the client's requirements.
● Be the single technical point of contact for our customers and act as an escalation point to drive resolution in
a timely, proactive manner.

Voice of the Customer:

● Use first-hand customer knowledge to impact product strategy, working with all parts of HyperVerge to
ensure its offerings continue to satisfy its largest and most strategic users' needs.

Personal Competence Building:


● Focus on personal competence building across all stages of customer life cycle.
● Constantly learn better ways to understand problems, manage situations, build trust and deeper relationship
and help clients derive value out of the product.
● Sharpen your communication skills to understand the requirements of a client and resolve differences in
opinion.
● Maintain composure through tough situations faced during the course of the interaction with the client.
● Share and build a best-practices knowledge base
● Learn to build relationships with the client where they feel comfortable to discuss all problems and issues
openly.

Requirements:

● Develop a deep understanding of HyperVerge Technology and Products.


● Handle 3-5 existing key-accounts and 3-5 new accounts.

Prerequisites:

● A strong software development background with great communication skill is a great fit for this position
● At Least 4+ years of experience.
● Excellent written and verbal communication skills are a must.
● Has an educational background in engineering
● Strong understanding of APIs, SDKs and their integration.
● Comfortable with a few frameworks in Javascript or Android.
● Comfortable with international and domestic travel.
● Have experience with building products and interacting with clients.
● Should be able to engage with the customer in a technical discussion to understand the issues the
customers are facing and provide solutions.
● Ability to understand client's requirements, define a PoC and successfully achieve it to prove out
HyperVerge tech for clients.
● Results-oriented individual with strong communication and problem-solving skills.
● Prior experience in managing and mentoring junior Solutions Architect to help them achieve their goals.

Good to have:

● Product thinking to resolve the customer pain points.


● Prior experience with Machine Learning or Deep Learning.

Competencies:

● Under critical situations faced by the client, maintain calm and works towards resolving the issues faced.
● Does not let the client make wrong decisions and acts on correcting the decisions as soon as he is aware.

Analytical and Problem Solving Skills:

● High grasping power - Quick to understand and absorb qualitative or quantitative data and draw insightful
conclusions from it
● Strong attention to detail - does not let important details slip through the cracks
Learning:

● Intellectual curiosity - loves to ask questions and is genuinely interested in learning the client's needs.
● Enthusiastic about learning and trying new approaches, best practices, and ideas.

Great Communicator:

● Excellent communication and presentation skills.


● Can inspire a team to pursue a course of action.
● Is honest in communications and reporting; isn't afraid to voice his/her opinion or deliver bad news.

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