Gender Differences and Similarities in The Leadership Styles and Behavior of U.K. Managers
Gender Differences and Similarities in The Leadership Styles and Behavior of U.K. Managers
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Leadership Studies, The Leadership Trust Foundation, behaviour of managers. The study found
Ross-on-Wye, UK. that women managers delegate less than
their men counterparts but there were no
Keywords significant, statistical differences in the
overall leadership styles between men and
Gender, Leadership, Managers, United Kingdom
women managers. The study also found
inspirational motivation to be statistically
Abstract
different for men and women managers,
Do men and women have a different or a similar approach while the other aspects of leadership
to the leadership role? Various leadership styles and behaviour were reasonably similar in both
behaviour of managers have been researched in several groups. There are thus more similarities
countries to identify similarities and differences between than differences in the leadership styles and
men and women leaders. The present study examines the behaviour of UK managers. The
leadership style and behaviour of UK managers, using a implications of these findings are explored.
questionnaire method in gathering data. The study found
that women managers delegate less than their men
counterparts, but there are no statistical differences
Literature review
between their directive, consultative and participative
leadership styles. The study also found that, in leadership Several writers have contributed to the
behaviour, men and women leaders differ significantly literature on gender similarities and
only in inspirational motivation but not in the other six differences in leadership style and
aspects of leadership behaviour. The article explores the behaviour of managers. Rosener (1990)
implications of these results. found, based on self-reports, that men
tended toward an authoritative style, while
Electronic access women tended toward a transformational
The Emerald Research Register for this journal is style, relying heavily on interpersonal skills.
available at In a study of women leaders, she found that
http://www.emeraldinsight.com/researchregister socialisation and career paths explain why
women lead differently. The women
The current issue and full text archive of this journal is interviewed by Rosener said that their
available at leadership style came to them naturally. The
http://www.emeraldinsight.com/0964-9425.htm author explains:
Until the 1960s, men and women received
different signals about what was expected of
Women in Management Review them . . . women [as] wives, mothers, volunteers,
Volume 18 . Number 6 . 2003 . pp. 288-298
# MCB UP Limited . ISSN 0964-9425 Received: October 2002
DOI 10.1108/09649420310491468 Revised/Accepted: April 2003
288
Gender differences and similarities of UK managers Women in Management Review
Titus Oshagbemi and Roger Gill Volume 18 . Number 6 . 2003 . 288-298
teachers, nurses . . . In all these roles they are male managers in ten different nationality
supposed to be cooperative, supportive, banks in Luxembourg. The findings of their
understanding, gentle and to provide service to
study showed that female managers rated
others . . . . Men have had to appear to be
competitive, strong, tough, decisive and in
themselves higher on both instrumental and
control . . . . This may explain why women today expressive traits, compared with the male
are more likely than men to be interactive leaders managers and the authors suggest that the
(Rosener, 1990, p. 124). belief ``Think manager, think male'' is
Thus, Rosener's article, based on self-reports, changing. This is because the general image of
stimulated considerable debate, as she a manager is a male, while the results of their
concluded that men and women do tend study suggest that female managers feel that
they are just as competent. Govender and
toward opposite styles of leadership.
Bayat (1993), writing on gender issues in
Cooper (1992) carried out his own research
leadership styles, suggested that what is most
in the UK, where he suggested that men tend
important for organisations is to know what
to manage by punishment, while women
blocks managers from making the transition
manage by rewards. He thus emphasises the
from one style of leadership to another and
differences in approach to leadership between
what kinds of organisational and individual
the two groups. He explains that women are
interventions can be implemented to allow the
socialised to manage people and relationships
changes to take place. The authors contend
in the home and have extended their skills
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by tightly focused qualitative studies. While Gur, who found that women might be far
his findings confirm the importance of gender more sensitive to emotional cues and verbal
differences in the principalship, the study nuances than men. In such researches,
cautions against regarding them as solitary fundamental differences in the biological and
and unilateral influences. For example, psychological make-up of men and women
whether the respondents worked in a primary have been used as evidence that the two sexes
or secondary setting, or in a government, are likely to manifest differences in leadership
Catholic or independent school, frequently styles. However, direct correlation studies are
exerted a more powerful influence than their not available to document these suggestions.
gender. The study therefore supports more Gender differences in communication are also
moderate claims than those advanced by reflected in leadership style and behaviour. It
proponents of gender stereotypes. It is clear is suggested that women are more likely to use
that issues about the gender of leaders cannot spoken communication for relationship
be fully understood without reference to building and giving emotional support than
organisational culture. men. Women are also more likely to choose a
In a study conducted by Envick (1998), the relationship-oriented leadership style, while
differences in managerial behaviour between men focus more on disseminating information
men and women business leaders were and demonstrating competence.
uncovered. Her most surprising finding was The results of the study by Burke and
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top, including lack of line experience, have been associated with the female style of
inadequate career opportunities, gender management (Phillips, 1995, p. 112).
differences in linguistic styles and Kabacoff and Peters (1998) carried out one
socialisation, gender-based stereotypes, the of the largest controlled studies of gender
old boy network at the top, and tokenism. differences and leadership ever conducted.
Alternative explanations are also presented They suggest that the ways in which women
and analysed, such as differences between and men lead are different, but that they are
female leadership styles and the type of equally effective. Before their own studies, the
leadership style expected at the top of authors reviewed the limitations of most
organisations, explanations by women for the gender research to include:
under-representation of their sex in top . limited ability to generalise the findings
management positions, and the possibility due to small sample sizes;
that the most talented women in business . overly simplifying the subject-matter by
often avoid corporate life in favour of defining leadership too narrowly;
entrepreneurial careers. The article thus . reliance on self-reports, which are
presents a fairly balanced perspective on the different from more objective reports
issue of women and leadership. from others;
Eagly and Johannesen-Schmidt (2001) . use of subjects, such as students, who are
have established that leadership style findings not in leadership roles; and
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ratings provided by direct reports. This may performing certain duties. Thus followers
suggest that the method adopted in collecting receive rewards for job performance, while
reports ± whether by self, boss or peer ± is leaders benefit from the completion of tasks.
critical in evaluating the results obtained. It is accepted that leadership is a series of
Pounder and Coleman (2002) reviewed economic and social transactions to achieve
some of the current thinking on women and specific goals (Northouse, 2001).
leadership, drawing on general and Transformational leadership, on the other
educational management literature. They hand, is based on the personal values, beliefs
found that, despite some evidence of a and qualities of the leader rather than on an
growing willingness of women to take up exchange process between leaders and
leadership positions in the field, educational followers. The term was first coined by
leadership is still a male preserve. Their article Downton (1973), although it did not become
concludes with a synopsis of some of the popular until the classical work by Burns
factors that may account for differences in (1978). It is characterised by the ability to
leadership style, such as national culture, bring about significant change, not only in the
socialisation, organisational demographics organisation's vision, strategy and culture but
and the nature of the organisation. also in its products and technologies.
Peters and Kabacoff (2002) took a new look Transformational leadership is concerned
at the ``glass ceiling'' and concluded that there with the performance of followers and also
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are fewer differences between the leadership with developing followers to their fullest
behaviour of men and women in top positions potential (Bass and Avolio, 1990b). A model
than for individuals in lower management of transformational leadership as a single
levels. They suggest that there appear to be continuum from transformational to laissez-
two differences between the average female
faire leadership is presented below. It
manager and those women who have broken
incorporates seven different factors:
through the ``glass ceiling''. They suggest that
women in executive roles tend to be as Transformational leadership
oriented to strategic thinking and as willing to (1) Idealised influence or charisma.
take risks as men. They agreed that the (2) Inspirational motivation.
effectiveness of male and female executives (3) Intellectual stimulation.
might be measured using very different (4) Individualised consideration.
standards. While men are judged based on the Transactional leadership
value of assertiveness and action-orientation, (5) Contingent reward.
the women tend to be judged on their ability (6) Management-by-exception.
to create and maintain positive interpersonal
relationships. Non-management
It may be observed that most of the authors (7) Laissez-faire
that we have quoted come from the USA and
they write about situations in their own
country. The present study was undertaken, Research method
in part, to test the beliefs of UK managers on
whether or not there are differences in the To investigate gender differences and
leadership style and behaviour of their similarities in the leadership styles and
managers. behaviour of UK managers, the following
In concluding the literature review section research method was employed in the study.
of this article perhaps an explanation of the A questionnaire survey was conducted
terms transactional and transformational where the population for the study comprised
leadership should be made, as the model used leaders and managers working in the UK. A
in discussing the results of the study adopted total of 1,440 questionnaires were
these terms. Basically transactional leadership administered to potential respondents from
is an exchange process between leaders and various organisations and at different
followers (Bass, 1990; Bass and Avolio, organisational levels. The questionnaire
1994). The transactional leader recognises covered managers from all the regions of the
specific follower desires and provides goods country. A total of 405 completed and usable
that meet those desires in exchange for questionnaires were returned, giving a
followers meeting specified objectives or response rate of slightly over 28 percent. The
292
Gender differences and similarities of UK managers Women in Management Review
Titus Oshagbemi and Roger Gill Volume 18 . Number 6 . 2003 . 288-298
sample comprised 242 male managers, been described as the most popular leadership
representing 59.8 percent, and 163 female instrument. According to Yukl (2002, p.
managers, representing 40.2 percent. The 255), field survey studies, which were utilised
names of the potential respondents were in this study, have been used more often than
randomly obtained from the key UK any other method for research on
enterprises. The percentage responses from transformational leadership. The
the various industries surveyed are: psychometric properties of the Multifactor
manufacturing (28), financial services (7), Leadership Questionnaire are provided in
utilities (2), IT/telecommunication (5), public Table I (Bass and Avolio, 1990a).
sector (24), others (34). After running a frequency distribution of
To gather data on gender differences and the data collected, simple bivariate statistics,
similarities in the self-perceptions of the including test of significant differences and
leadership styles and behaviour of UK Levene's test for equality of variances, were
managers, the questionnaire requested applied. Two Tables summarising the results
respondents to indicate their gender and how of the analyses are produced.
often they adopted each of the four leadership
styles ± directive, consultative, participative,
or delegative ± in their day-to-day activities. Results and discussion
The questionnaire also requested respondents
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to indicate the extent to which they believe Table II summarises the results of the self-
they themselves use each of the following reports of the leadership styles of male and
leadership behaviours ± laissez-faire, female managers. The frequency distributions
management-by-exception, contingent (not presented) of the male and female
reward, individual consideration, intellectual managers and the associated statistics show,
stimulation, inspirational motivation or generally, that women managers described
idealised influence ± in their activities. The themselves in ways which suggest that they
interpretation of each of the leadership styles delegate less than their men counterparts.
and behaviours used was explained in the This impression is confirmed by a two-tailed
survey. An explanation of transactional and t-test, which is significant at the 98 percent
transformational leadership behaviour was confidence level. Levene's test of the equality
not given in the questionnaire itself. It is not of variances also shows a similar result, which
felt that this would have affected the results in is significant at the 96 percent level. As said
any way. It should be stated that some earlier, therefore, the message seems to be
authors, e.g. Hogan and Hogan (2001), are that women managers delegate less than their
critical of self-report data used in leadership men counterparts.
research, as they contend that leadership is a Our results are consistent with the findings
social influence process and thus should be of Envick (1998) that controlling behaviour
determined by the manager's staff/direct was more prevalent among women leaders
reports. who delegated less than their men
However, as indicated earlier, the meaning counterparts. An explanation for this finding
of the individual terms used, such as could be the level of management occupied by
inspirational motivation or idealised influence the leaders concerned. Grant (1988) found
was fully explained in the body of the that, at higher management levels, the styles
questionnaire. The questionnaire thus
incorporated a self-report version of a Table I Coefficient alphas for the MLQ (self-report
leadership styles questionnaire measuring the version)
four leadership styles derived from Profile, an Factor Alpha
organisational systems survey research Laissez-faire 0.60
programme (Bass, 1974; Bass et al., 1975), Management-by-exception 0.62
and Bass's Multifactor Leadership Contingent reward 0.82
Questionnaire (Form MLQ-5S Revised, Individualised consideration 0.71
1989), which measures laissez-faire, Intellectual stimulation 0.72
transactional and transformational leadership. Inspirational motivation 0.60
While some studies have challenged its Idealised influence 0.83
reliability and validity (e.g. Carless (1998)), it
Source: Bass and Avolio (1990)
is quite legitimate to use it and it has indeed
293
Gender differences and similarities of UK managers Women in Management Review
Titus Oshagbemi and Roger Gill Volume 18 . Number 6 . 2003 . 288-298
overall leadership style is a summation of the directive, consultative, participative and delegative leadership styles;
*p < 0.05; **p < 0.01
of male and female leaders tend to be similar, Bass (1990) and van Engen et al. (2001), we
suggesting that our results may pertain more note that they are inconsistent with several
to a comparison of the delegative behaviour of other findings in the literature. Several studies
men and women at the lower management have found significant gender differences in
levels. Perhaps the issue of organisational leadership style, as measured by the ratings
culture, as suggested by Collard (2001), provided by direct reports and other co-
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rather than gender, may explain delegative workers (Bass et al., 1996). A possible
practices in organisations. However, it may explanation for our results may be that our
not be true to suggest that people who say that survey covered several industries (see the
they delegate less are necessarily more section on methodology) in the UK and was
controlling. Some managers say that they do not limited to a particular industry where the
not delegate much, because they are gender ratio may be more easily determined.
concerned not to pass on more work to their Although there are no statistical differences
already over-worked staff. between men and women managers in how
It should be said that tests similar to those often they believe they adopt the directive
carried out for delegative leadership between leadership style in their day-to-day activities,
men and women managers, in respect of their Table II shows that their satisfaction with
leadership styles, did not prove statistically their boss's practice of the directive
significant with respect to directive, leadership style differs significantly. The men
consultative and participative leadership. This are less satisfied compared with the women,
means that the leadership styles of men and when their boss adopts a directive leadership
women in these aspects of their activities can style. Whereas about 51 percent of the
be presumed to be fairly similar, according to women are dissatisfied when their boss
these self-report findings (Refer to Table II practises directive leadership, about 62
for the details). percent of the men are dissatisfied with the
A two-tailed t-test was carried out for the style of management. These differences are
equality of means which show the analysis of statistically significant at the 98 percent
leadership styles as a single variable, but confidence level (t-test) and significant at the
including all the four aspects ± delegative, 99 percent confidence level (Levene's test for
directive, consultative, and participative equality of variances).
leadership. This test was not significant at a 95 One interesting question is why do men,
percent confidence level (t-test = 0.086; df = more than women, experience dissatisfaction
403). Levene's test of the equality of variances when their own boss practises directive
carried out for the leadership styles, as a single leadership? Could this mean that women,
variable, was also not statistically significant generally, tend to be subject to authority more
(Levene's test = 0.100; f statistics = 2.712). than men or it is because women tend to
The results lead one to suggest that, occupy lower ranks in most organisations?
notwithstanding significant differences Perhaps the answer may be the fact that in
between men's and women's delegative styles, organisations women top managers are fewer
there are insignificant differences in the overall in number, on average, than men. However,
leadership styles of male and female managers. men, more than women, may experience
While our results are consistent with those of dissatisfaction when their own boss practises
294
Gender differences and similarities of UK managers Women in Management Review
Titus Oshagbemi and Roger Gill Volume 18 . Number 6 . 2003 . 288-298
significant differences between men's and individuals would tend to work harder on
women's leadership behaviour on each organisational goals that will also benefit them
aspect. First, we tested for the equality of personally. Inspirational leaders, such as
means and variances for the overall leadership entrepreneurs, also treat problems as
behaviour as a single variable. A two-tailed opportunities for innovation and
t-test for the equality of means was not achievement.
significant even at the 90 percent confidence The responses to our study suggest that
level (t-test = 0.181; df = 383). Similarly, men managers say they use contingent reward
Levene's test for the equality of variances was significantly more than their female
not significant (F statistics = 1.709; counterparts. However, the test of differences
significant level = 0.192). In addition, tests was not significant at the 95 percent
were conducted for transactional and confidence level. Contingent reward, an
transformational leadership behaviour of the aspect of transactional leadership, involves an
men versus the women. None of the tests was exchange process between leaders and
statistically significant. This means that followers. Gill et al. (1998) suggest that this
generally there are no significant differences leadership behaviour does not empower
between the leadership behaviour of men and people or develop them to their fullest
women managers in the UK. There are no potential.
compelling reasons why there should be and Our finding suggests that women managers
our sample size was spread across various do consider cost and benefit issues associated
industries, enough to balance off with training, for example, at about the same
organisations that may tend to employ more level as the men, as a test of differences
of one sex than the other. between the sexes, on contingent reward, was
When we examined each aspect of the not statistically significant. This finding is
leadership behaviour separately, however, we surprising in view of the general altruistic care
found that one of the seven aspects showed which women practised with their children in
significant differences between male and the home in comparison with the men. It was
female managers. The aspect of the thought therefore that women would have
leadership behaviour concerned is shown greater contingent reward than the
inspirational motivation. Table III presents men, as found by Rosener (1990). In fact,
the results of the extent of leaders' use of Eagly and Johannesen-Schmidt (2001)
inspirational motivation amongst other suggest that women use contingent reward
aspects of leadership behaviour. It reveals more than the men. Rosener (1990) and
that men use this aspect of leadership Eagly and Johannesen-Schmidt (1991)
behaviour significantly more than women at explain that greater use of contingent reward
the 99 percent confidence level. This may be by women would, among other things,
due to the greater number of male leaders in enhance organisational effectiveness. But
295
Gender differences and similarities of UK managers Women in Management Review
Titus Oshagbemi and Roger Gill Volume 18 . Number 6 . 2003 . 288-298
some writers (e.g. Bass (1990)) have stated inspirational motivation proved statistically
that the use of contingent reward creates significant. Statistical tests show that laissez-
unhealthy dependence on the boss and allows faire, management-by-exception, individual
managers to be more controlling. consideration, contingent reward,
intellectual stimulation and idealised
influence are not significantly different at the
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