Session 1

Jan 2024
IT Project Management

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About me (1 of 2)
Name
Justin T John

Training and values and philosophy

o Steer engaging and interactive classroom instruction
o Real-world learning experiences
o Contagious passion and advocacy for lifelong learning
o Make knowledge your own from personal experience

Education and certification

o Master's Degree (MSc) – Information Systems Management,
University of Greenwich
o Project Management Professional (PMP) ®
o Certified Information Security Manager (CISM) ®
o ITIL ® V3 Foundation AXELOS
About me (2 of 2)

Area of expertise
o IT Project Management
o IT Service Delivery and Operations Management
o IT Sourcing and Contract
o Management
o Information Security Management

Experience
o Project Management Subject Head (2017-2019) at the UWI –ROYTEC
o Lecturer at the UWI–ROYTEC (2012-present)
o Project Manager at the Government of Trinidad and Tobago leading and
implementing in excess of $US 25 million
o Past courses lectured include

Interests
o Traveling, hiking and football
Introduction to Project Management

Learning Objectives

1. Explain what is a project, list various attributes of projects, and

describe constraints of project management
2. Understand the history of project management
3. Articulate the growing need for better project management
4. Define project management and discuss project success
5. Identify key areas project management such as stakeholders,
tools and techniques
6. Summarize the role of project managers by describing what they
do and what skills they need
Exercise: What is a Project to you?
Access QR code below from your
cellphone
History of Project Management (1 of 3)

Some people argue that

building the Egyptian pyramids
was a project, as was building
the Great Wall of China
History of Project Management (2 of 3)

• In the 1990s, many companies began creating (Project

Management Office) PMOs to help them handle the
increasing number and complexity of projects
• A PMO is an organizational group responsible for coordinating
the project management function throughout an organization

Photo by nrd on Unsplash

History of Project Management (3 of 3)
Growing need for project management

Organizations waste For every

97 Million $1 Billion

Organizations who Organizations with

excel in PM complete poor PM processes

89 % of projects 36 % of projects
 Growing need for project management (2 of
3)
Advantage of Using Formal Project Management

Better control of financial, physical, and

human resources Higher quality and increased
reliability
Improved customer relations
Better internal coordination
Shorter development times
Higher worker morale
Lower costs and improved
productivity $
Positive impact on meeting
strategic goals
Higher profit margins
A Project is…

• “A temporary endeavor undertaken to create a unique product, service, or result”

• Operations is work done to sustain the business
• Projects end when their objectives have been reached or the project has been
terminated
Examples of Most Influential Projects (1969-2019)

• World Wide Web

• Netflix
• Bitcoin
• Wikipedia
• Walt Disney World
• Alexa

Source: PMI

Scan me:
Examples of IT Projects

• A team of students creates a smartphone application and

sells it online

• A company develops a driverless car

• A government group develops a system to track child

immunizations

• A global bank acquires other financial institutions and needs

to consolidate systems and procedures
Project Attributes

• A project
• has a unique purpose
• is temporary
• drives change and enable value creation
• is developed using progressive elaboration
• requires resources, often from various areas
• should have a primary customer or sponsor
• The project sponsor usually provides the direction and funding for the project
• involves uncertainty
• Project managers work with project sponsors, team, and other people involved in a
project to achieve project goals
Project Constraints (1 of 2)
Project Constraints (2 of 2)

• The time constraint refers to the amount of time available to complete a project.

• The cost constraint refers to the budgeted amount available for the project.

• The scope constraint refers to what must be done to produce the project's end
result.

• These three constraints are often competing constraints: increased scope typically
means increased time and increased cost, a tight time constraint could mean
increased costs and reduced scope, and a tight budget could mean increased time
and reduced scope.
Why Projects Fail?

• Not enough resources available

• Not enough time given to the project
• Project expectations are unclear
• Changes in the scope not understood or agreed upon
• Stakeholders disagree on expectations
• Inadequate project planning

Murphy's law: "whatever can go wrong, will go wrong."

Why Projects Fail?

Murphy's law: "whatever can go wrong, will go wrong."

 What is Project Management?

• Project management is “the application of knowledge, skills, tools and techniques to

project activities to meet project requirements”

• Project managers strive to meet the triple constraint (project scope, time, and cost
goals) and also facilitate the entire process to meet the needs and expectations of
project stakeholders
 Project Stakeholders

Stakeholders are the people involved in or affected by project

activities

Stakeholders include:
Project Financial
Sponsor Institutions

• the project sponsor

• banks and other financial
institutions Project Project
• the project manager Manager Team

• the project team

• support staff
• suppliers Support
Staff
Suppliers
• opponents to the project

Project
Opponents
 Building of the Great Pyramids of Giza Project

Key questions to ask:

• What is the project objective?
• What are the constraints?
• What or who are the resources?
• How do you consider the project completed?
• Who is the sponsor?
• What are the costs?
 Building of the Great Pyramids of Giza Project

Key questions to
ask:
• What is the project
objective?
• What are the
constraints?
• What or who are
the resources?
• How do you
consider the project
completed?
• Who is the
sponsor?
• What are the costs?
 Project Management Tools and Techniques

• Project management tools and techniques assist project managers and their teams in
various aspects of project management
• Some specific ones include:
• Project charter, scope statement, and WBS (scope)
• Gantt charts, network diagrams, critical path analysis, critical chain scheduling (time)
• Cost estimates (cost)
Project Management Software

• There are hundreds of different products to assist in performing project

management
• Three main categories of tools:
• Low-end tools: Handle single or smaller projects well, cost under $200 per user
• Midrange tools: Handle multiple projects and users, cost $200-$1,000 per user, Microsoft
Project is still the most popular
• High-end tools: Also called enterprise project management software, often licensed on a per-
user basis
Signed up for Base Camp
 Project Success (1 of 2)

• There are several ways to define project success:

• The project met scope, time, and cost goals
• The project satisfied the customer/sponsor
• The results of the project met its main objective, such as:
• Making or saving a certain amount of money
• Providing a good return on investment,
• Simply making the sponsors happy
 Project Success (2 of 2)

Research findings show that companies

that excel in project delivery capability:
• Grow project leaders
• Develop a streamlined project delivery
process
• Measure project health using metrics,
like customer satisfaction or return on
investment
 Advice for Young Professionals

A few questions to ask yourself to know if you would be a

good project manager
• Do you get frustrated by bad bosses? Do you think you could do a
better job?

• Are you interested in understanding the big picture of how

organizations work and how your individual work or your project
fits in?

• Have you had other leadership roles, such as being a team captain,
president of a club, or entrepreneur of a small business? Did you
enjoy it? Did others think you did a good job?

• Are you good at mentoring others? Do people ask you for help in
developing their skills or your advice on what to do?
The Project Management Profession and
related certification (1 of 2)

• The Project Management Institute (PMI) is an international professional society for

project managers founded in 1969
• PMI has continued to attract and retain members, reporting more than 500,000
members worldwide by late 2017
• The profession of project management is growing at a very rapid pace
• It is helpful to understand the history of the field, the role of professional societies
like the Project Management Institute, and the growth in project management
software
• PMI provides certification as a Project Management Professional (PMP®) or
Certified Associate in Project Management (CAPM®) certification
• A PMP® has documented sufficient project experience, agreed to follow a code of
ethics, and passed the PMP® exam
• The number of people earning PMP® certification is increasing quickly
• They have deliver a major project management standard termed the Project
Management Body of Knowledge (PMBOK) Guide
The Project Management Profession and
related certification (2 of 2)
 Repeat Exercise:

What is a Project to you?

Summary

• A project is a temporary endeavor undertaken to create a unique product, service,

or result
• Project management is the application of knowledge, skills, tools, and techniques
to project activities to meet project requirements
• Project managers play a key role in helping projects and organizations succeed
• The project management profession continues to grow and mature
• Project sponsor is the person who provides the direction and funding for a project
• Stakeholders are the people involved in or affected by project activities
• Triple constraint is about balancing scope, time, and cost goals
Quiz and break

Please refer to the following assignment in Microsoft

Teams:

Introduction to Project Management

 Break – 10 mins

• Break Time