UNIVERSITY OF PROFESSIONAL STUDIES, ACCRA

COURSE STRUCTURE AND OUTLINE (SYLLABUS)

DEPARTMENT: BUSINESS ADMINISTRATION

A. COURSE DETAILS

COURSE CODE BBBA 301 CREDIT HOURS 3 LEVEL 300

COURSE TITLE Organizational Behavior

ACADEMIC YEAR 2024/2025 SEMESTER First

PROGRAMME[S] Core for all Bachelor Programmes

COURSE URL: http//: N/A

B. COURSE INSTRUCTORS DETAILS

NAME Mr. Marco E. Mensah (Lead Lecturer)

([email protected])
Prof. Abigail Opoku Mensah ([email protected])
Dr. Mary Naana Essiaw
Dr. Esther Julia Korkor Attiogbe ([email protected])
Ms. Hannah E. A. Acquah - ([email protected])

OFFICE See respective lecturers

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 LOCATIONS
TELEPHONE See Lecturers

EMAIL See above

CONTACT HOURS See Lecturer

OTHER See Lecturer
CONTACTS

C. COURSE DESCRIPTION
Organizational behavior (OB) is an interdisciplinary field of study that draws from various disciplines, including psychology,
sociology, and anthropology. This undergraduate course provides an in-depth study of organizational behavior in the context of
contemporary workplaces. This course examines the individual, group, and organizational factors that influence behavior,
performance, and decision-making. Students will gain a deeper understanding of how organizations function and the challenges they
face in today's ever-changing business world by applying theoretical frameworks to case studies and applying the knowledge in
practical contexts.

D. COURSE OBJECTIVES

The aim of the Course is to:

 Explore basic individual and group behaviors in the workplace

 Examine different motivational theories and evaluate motivational strategies used in organizational settings.
 Evaluate the appropriateness of various decision-making and conflict-management strategies used in organizations.
 Explain how organizational change affects individuals and groups in the organization.

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  Analyze strategies for promoting employee well-being in the workplace
 Explore the impact of Technology disruption on organizational structure and processes

E. COURSE LEARNING OUTCOMES

At end of the course, students should be able to:

 Understand key elements of individual and group behavior and their impact on organizational behavior.
 Explain motivational theories and principles and their relevance in increasing job satisfaction and performance.
 Apply decision-making and conflict-management strategies to enhance teamwork and performance
 Apply appropriate strategies for managing organizational change in response to external and internal factors
 Recognize organizational stressors and develop appropriate recovery strategies to promote employee well-being
 Design a comprehensive change management plan for transitioning between organizational structures, considering
organizational context and objectives.

F. COURSE CONTENT IN A WEEKLY FORMAT

WEEKS COURSE CONTENT

Week 1 Presentation of Course
Outline and Group  What is OB and its significance in the Modern
Assignments workplace and the Ghanaian Context?
 What are the Key Concepts and elements of
Week 2 Fundamentals of Individual, Group, and Organizational
Organizational Behavior Behavior?
Week 3 Individual Differences
and Behavior  How do Personality Traits, Values, Attitudes,
and emotions influence workplace behavior

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Week 4 Employee Motivation
Mini Quiz  How are Motivation theories applied to
increase Job satisfaction and workplace
performance?
Week 5 ***Employee Well-being  What is the impact of Hybrid work on
in Work Environments employee well-being?
 How can organizations ensure well-being in
hybrid/traditional work settings?
Week 6 Organizational Culture  How does an organizational culture/climate
and Change Management influence change management
 Practical Application and Write-up.
Student Reading
Assignment/Group
Presentations

Week 7 Interim Assessment In-person Assessment

Week 8 &9
Decision-Making and
 Models of decision-making – rational and non-
Teamwork
rational
 Decision-making biases
Mini Quiz

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  Decision-making styles

 Group characteristics
 Formal and informal groups
 Roles and norms
 Differences between groups and teams
 Tuckman’s Five – Stage Model of Group
Development
 Cultivating group cohesiveness
 Characteristic of high performing teams

Week 10 Conflict Management  What is conflict management

and Teamwork  what conflict management styles can I apply
in different situations?
 How does conflict management influence
Team effectiveness?
Week 11 ***Digital  What is the impact of changing Technology
Transformation and on Organizational structures and processes?
Organizational
Structures
Week 12 Revision/Mini Quiz

G. TEACHING AND LEARNING METHODS

1. Lectures/Videos/Audio recordings
2. Case studies
3. Reading Assignments

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 4. Group work/project presentations

H. ACTIVITIES, TOPICS AND CREDIT HOURS OF COURSE IN A WEEKLY FORMAT

Week Topic Activities/Mode Teaching

of Delivery Resources
1 Understand the Class Lecture  PPT Slides,
Fundamentals of and Discussions  Kinicki &
Organizational Behavior Fugate (2020)
Introduce course outline Chapter 1
Define and Explain
Organizational behavior
Explain key concepts and
terms

2 Understand the Group  PPT Slides,

Fundamentals of discussion
Organizational Behavior
 Contextual influences on
OB (Ghana’s cultural
norms)
 Lecturer to discuss Group
Project Work with
students
 Discuss Reading
Assignment Week 6

3 Individual Differences and Class lecture  PPT Slides,

Behavior Required

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  Personality Traits/Values  Kinicki &
 Personal attitudes and Fugate (2020)
Emotional intelligence selected cases.

4 Employee Motivation Flipped  PPT Slides,

Classroom Required
Mini Quiz  Kinicki &
 The what and why of Class
Fugate (2020)
motivation Discussion
 Theoretical Foundations
of Motivation  Pre-recorded
 Content theories of Feedback from MP3 Lecture
motivation Quiz with Discussion
 Process theories of questions
motivation

5 Employee Well-being in Class lecture  PPT Slides,

Work Environments and discussion Required
 hybrid/traditional work –  Kinicki &
environment Fugate (2020)
 what organizational
stressors
 strategies for well being
6 Organizational Culture and Assignment  Kinicki &
Change Management Submission and Fugate (2020)
Presentations Recommended
 Student Reading reading
Assignment Topic/Group Interim
Assessment materials
Presentations  Assignment
Sheet

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7 Interim Assessment In-person
Assessment

Week Decision-Making and Team Video  Recommended

8&9 work Discussion Articles
 Kinicki &
 Models of decision- Mini case study
making – rational and Fugate (2020)
non-rational Class lectures  PPT Slides,
 Decision-making biases Required
 Kinicki & Fugate
 Decision-making styles (2020)

 Group characteristics
 Formal and informal
groups
 Roles and norms
 Differences between
groups and teams
 Tuckman’s Five –Stage
Model of Group
Development
 Cultivating group
cohesiveness
 Characteristic of high
performing teams

10  Conflict Management Class lectures  PPT Slides,

and Teamwork Required
 Team Dynamics and Applied Case  Kinicki &

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 Conflict Study Fugate (2020)
 Contemporary view of  Selected case
Conflicts Role-playing studies
 Forms of conflict –
conventional and
intensified conflict
 Effective Conflict
management

Week  Digital Transformation  Recommended

11 and Organizational Articles
Structure  PPT
 Traditional Structures
 Hybrid Structures
 Impact of changing
technology on Structures
and processes

12 Revision and Mini Quiz

Required Textbook
 Kinicki, A. & Fugate, M. (2020). Organizational Behaviour. A Practical, Problem-Solving Approach, 2nd ed. McGraw Hill
Education, United States.

Recommended Books

 Mcshane S. L., & Von Glinow M. A., (2017). Organizational Behaviour, Emerging Realities for the Workplace Revolution.
Irwin McGraw-Hill, U.S.A.
 Robbins, S. P., & Judge, T. (2022). Essentials of Organizational Behavior.
 Any other OB textbook

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J. COURSE ASSESSMENT METHODS AND CRITERIA
The course will be assessed using the FORMATIVE AND SUMMATIVE ASSESSMENT
 FORMATIVE:
Class discussions, Quizlets, Case studies, Group projects, and presentations

 SUMMATIVE:
EXAMINATION STRUCTURE: The structure of the examination is as shown below:
INTERIM EXAMS FINAL EXAMS
Type of Questions Group project work and Essay type and short answer
presentations type questions
Allocated hours 15min – 20min per group 2.5 hrs
Compulsory Questions All compulsory Part compulsory

Total Marks is broken down as follows:

Interim Assessment (IA)
Group Project Assignment/Presentation --------20 marks
Attendance and Quizzes -------------------20 marks
Total--------------------------------------------------40 marks

Final Grading

IA/ Group and Individual Assignments-------40%

Final Examination--------------------------------60%
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Total-----------------------------------------------100%

Academic Dishonesty (DO NOT CHEAT OR CONDONE CHEATING)

Remember academic dishonesty:

 Harms the good name of the University
 Affects your personal integrity
 It is a barrier to knowledge, skills, and attitude you would have acquired.
 Decreases your value in the eyes of people
 Have a heavy penalty.

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