Chapter 1

Managing Human Resources Today

1. Answer the questions, “What is human resource management?” and “Why is knowing HR
management concepts and techniques important to any supervisor or manager?”

2. Describe with examples what trends are influencing human resource management.

3. Discuss at least five consequences such trends have for human resource management
today.

4. Explain what sorts of competencies, knowledge, and skills characterize today’s new
human resource manager.

5. Outline the plan of this book.

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 What is Human Resource Management?

Organization

People with formally assigned roles who work together to achieve the organization’s goals.

Manager

Someone who is responsible for accomplishing the organization’s goals, and who does so by managing
the efforts of the organization’s people.

Managing

To perform five basic functions: planning, organizing, staffing, leading, and controlling.

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 What is Human Resource Management?

Management process

Input Processing Output

Organizational Goals and

Organizational Resources Managerial Functions
Objectives

Management

The process of best utilizing organizational recourses through using managerial functions to achieve
organizational goals and objectives.

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 What is Human Resource Management?

Human Resource Management process

Input Processing Output

Develop and Enhance

Human Resource HRM Functions
Employees Performance

Human Resource Management

The process of best utilizing the human resource through using HRM functions to enhance and develop
employees’ performance to achieve organizational goals and objectives.

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 What is Human Resource Management?

HRM Functions

1 Job analysis 2 Human resource planning

3 Recruitment 4 Selection

5 Training and development 6 Performance appraisal

7 Wages, salaries, incentives, and benefits 8 Safety and health

Building employee relations and

9 engagement
10 Etc.

HRM functions form an integrated system

There is an interrelation between all HRM function
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 What is Human Resource Management?

Why is Human Resource Management Important to all Managers?

1 Avoid personnel mistakes … (such as what?).

2 Improve profits and performance … (How?).

3 You (as a manager) may spend time as an HR manager … (Why?).

4 HR for small and entrepreneur Business … (Why?).

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 What is Human Resource Management?

Line and Staff Aspects of HRM

Authority

The right to make decisions, direct others’ work, and give orders.

Line Authority Staff Authority

A manager who is authorized to direct the work of
A manager who assists and advises line
subordinates and is responsible for
managers.
accomplishing the organization’s tasks.

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 What is Human Resource Management?

Line Managers’ Human Resource Management Responsibilities

HR and line managers share responsibility for most human resource activities. (Why and How?)

What are line managers’ human resource management responsibilities?

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 What is Human Resource Management?

The Human Resource Department

HR functions in small
business
Manager/Owner

Sales M. Operations M. Finance M.

HR functions in
medium size firm Manager

Sales M. Operations M Finance M. HR M.

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 What is Human Resource Management?

The Human Resource Department

HR functions in a
large firm

President & CEO

Marketing VP Operations VP Finance VP HRM VP

Training & Dev. Compensation & Staffing Safety & Health Labor Relations
Manager Benefits Manager Manager Manager Manager

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 What is Human Resource Management?

New Approaches to Organizing HR “New types of HR units”

1 The transactional / shared service HR unit

2 The corporate HR unit

3 The embedded HR units

4 The centers of expertise

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 The Trends Shaping Human Resource
Management
1 Workforce Demographics and Diversity Trends

a Demographic Trends b Retirees

c Nontraditional Workers d Workers From Abroad

e Young generations f Etc.

2 Trends in how people Work

a Service Jobs b On-Demand Workers / “gig” workers

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 The Trends Shaping Human Resource
Management

3 Globalization and Competition Trends

4 Economic Trends

Indebtedness “Leverage” and

a Deregulation
b Labor Force Trends

5 Technology Trends

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 The New Human Resource Management

1 Distributed HR and the New Human Resource Management

2 HR and Performance

a HR and Performance Measurement b HR and Evidence-Based Management

c HR and Adding Value

3 HR and Employee Engagement

The extent to which an organization’s employees are psychologically involved in, connected to,
and committed to getting their jobs done.

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 The New Human Resource Management

4 HR and Strategy

Formulating and executing human resource policies and practices that produce the employee
competencies and behaviors the company needs to achieve its strategic aims.

5 HR and Sustainability

6 HR and Ethics

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 The New Human Resource Manager

1 The Society for Human Resource Management (SHRM)

Basic knowledge of principles and

a The competency model b practices of the basic functional areas
of HR

2 HR and the Manager’s Skills

3 HR Manager Certification

HR Certification Institute (HRCI): PHR

a - SPHR
b SHRM: PHR - SPHR

4 HR and the Manager’s Human Resource Philosophy

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 The Plan of this Book

Part 1: Introduction (Chapters 1, 2, 3)

1.Managing Human Resources Today 2.Managing Equal Opportunity and 3.Human Resource Strategy and
Diversity Analysis

Part 2: Staffing: Workforce Planning and Employment (Chapters 4, 5, 6)

4.Job Analysis and Talent 5.Personnel Planning and Recruiting 6.Selecting Employees
Management

Part 3: Training and Human Resource Development (Chapters 7, 8, 9)

7.Training and Developing 8.Performance Management and 9.Managing Careers

Employees Appraisal Today

Part 4: Compensation and Total Rewards (Chapters 10, 11)

10.Developing Compensation Plans 11.Pay for Performance and

Employee Benefits

Part 5: Employee and Labor Relations (Chapters 12, 13, 14)

12.Maintaining Positive Employee 13.Labor Relations and Collective 14.Improving Occupational Safety,
Relations Bargaining Health, & Risk Management

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