Case Analysis of Banana Time
Case Analysis of Banana Time
Informal Interaction
Leadership recognition
Donald F. Roy* Staff Recruitment
-Cost (wages)
Change of Attitudes
Type: Exploratory Analysis -Time Consuming
-Business Culture
About: social interaction which took place within a
small work group of factory machine operatives during a Summary:
two-month period of participant observation
It describes Roy’s experience of working as a
Problem: problem of dealing with a formidable "beast drill press operator for two months.
of monotony." The work group itself was isolated in the factory,
and supervision was infrequent. Roy initially
Revelation of how the group utilized its
experienced the work as “a grim process of
resources to combat that "beast" should merit the
fighting the clock”, and in this machine work,
attention of those who are seeking solution to
faced a “dismal combination of working
the practical problem of job satisfaction, or
conditions … [in the shape of] an extra-long
employee morale. It should also provide insights
workday, infinitesimal cerebral excitation, and
for those who are trying to penetrate the
the extreme limitation of physical movement”.
mysteries of the small group.
laissez-faire management. There was no Work was very boring very monotonous and man those
interference from staff experts, no hounding by days those shifts time just passed really slow. According
time-study engineers or personnel men hot on to Roy how people
the scent of efficiency or good human relations.
Mark the passage of time was with breaks so you knew
Nor were there any signs of industrial
that you were counting down to that next break that you
democracy in the form of safety, recreational, or
had in your job, and you could count the number of
production committees.
breaks that you've had during the day to determine how
Sociology of work: Key problem: No interference from close it was until you would go home.
staff experts, no hounding by time-study engineers or
The other thing that he found is that workers always
personnel men hot on the scent of efficiency or good
looked forward to one event during the day they called it
human relation. = Low supervision, possible injury, slow
banana time so there was a time each morning when
turnover
someone would steal a banana from a worker's lunch box
Political Science: Key Problem: Face to face contact and hide it somewhere within the business and this
with members of the managerial hierarchy were few and aspect here had nothing to do with the actual job but
far between = Unidentified role of management, people looked forward to it every day so it's actually the
unmotivated, reduce self-esteem, no progress. off tasks the things you do when you're not working,
when you're not being super productive that you do it
Social Psychology: Key Problem: Informal interaction
work that makes work worthwhile so it's the relationship
often occurred between members, increase job
with your colleagues that's social bond that people enjoy
satisfaction (happiness) = 6 break time and 4 themes,
about their work and we need to recognize that as an
reduce turnover heavily
organization if we're going to motivate our workers we
Industrial Psychology: Key problem: I was left to can't have them working every second of the day it's
develop my learning curve with no other supervision actually the time between tasks when people are goofing
than that afforded by members of the work group = off in the Hallway that's what adds value to the work day
Work Isolation, reduce job satisfaction. to people and motivates them
General Psychology: Key problem: Our work group not it's the off-task activities that break up the day and so if
only abandoned to its own resources for creating job we're building a job for designing a job to motivate
satisfaction, but left without that basic collection of ill- people, we need to recognize that we shouldn't schedule
will toward management = Unhappy staff so low them every moment and that we need to allow for that
productivity freedom where people feel like they can joke around.