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Assignment #1

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10 views3 pages

Assignment #1

Reading sheets

Uploaded by

tjayshelby
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Assignment #1

1.Discuss the brief history of Operations Management and TQM.

Operations Management (OM) and Total Quality Management (TQM) are


both critical areas in the field of business management, focusing on
improving efficiency, productivity, and quality in organizations.

The authentic advancement of operations administration is an curiously


and critical subject. It centers on the 'how' of creating products and
administrations, and numerous diverse strategies and consistent
improvements in operations administration can be watched - making it
an advancing and developing field. Operations as a rule happen when a
client is changed into getting stock. Verifiably, operations existed as a
diverse organizational work, and the reason of operations was as it were
greatest effectiveness. But nowadays, it is broadly recognized that
operations are a key work dependable for 90% of costs and thus have to
be be overseen carefully. Operations primary objective is to contribute
to the included esteem of the final 15% of businesses. This esteem
included can be bestowed at three distinctive stages of the generation
handle; either amid the initial arrange by acquirement, amid the auxiliary
organize by generation or at long last amid the ultimate organize by
dissemination. The development of operations administration has been
impacted by various imperative individuals and occasions. For case,
Adam Smith composed approximately the financial points of interest of
organizations specializing in certain assignments, such as stick fabricate.
This thought of work specialization is imperative since it may be a key
building square of operations administration. The book 'The Riches of
Nations' by Adam Smith, distributed in 1776, laid the establishments for
operations and commerce prepare re-engineering and 'scientific
management' within the late 18th century. Within the
Assignment #1
late 18th, the Mechanical Transformation started to change the way
trade worked. This started within the UK some time recently spreading
all through Europe and the USA, and on a very basic level changed the
world and the way work and trade was being carried out. It took several
fundamental changes over a century to alter the world. One of the most
results of the Mechanical Insurgency is the improvement of
administrative hypothesis. A primary headway was the idea of work plan.
For illustration, in 1903, Portage utilized a strategy of work plan within
the presentation of the gathering line. Be that as it may, at this time
administration was classed as being imaginative and against laborers
rights and tends to be known as 'a logical administration era'. This time
was not to end until Henry Passage, Frederick W Taylor and Straight to
the point and Lillian Gilbreth were developing up and creating such
situations within the working environment. The history of quality
management started within the early 20th century with Walter A.
Shewhart's presentation of measurable prepare control (SPC), which
shaped the establishment for modern quality hones. Within the 1950s
and 1960s, Japan got to be a pioneer in quality administration by
growing on Western strategies, affected by figures like W. Edwards
Deming, who presented persistent change (Kaizen) and the PDCA cycle,
and Armand V. Feigenbaum, who coined "Add up to Quality Control"
(afterward TQM), emphasizing quality obligation over the whole
organization. By the 1970s and 1980s, Japanese companies' victory
driven to the appropriation of TQM within the West, a all encompassing
approach coordination quality into all organizational forms. Within the
1990s, TQM advanced into specialized strategies like Six Sigma, centering
on imperfection decrease and prepare change. Nowadays, TQM
standards are coordinates into broader administration systems like
Incline, Dexterous, and ISO guidelines, advancing a culture of quality,
nonstop enhancement, and client fulfillment.
Assignment #1
2. What are the basic concepts of Operations Management and
TQM?

Operations Management (OM) and Total Quality Management (TQM)


both focus on optimizing production processes while ensuring high
quality. Operations Management (OM) involves process design,
capacity planning, supply chain management, inventory
management, quality management, lean operations, scheduling, and
forecasting to enhance efficiency and meet customer demands.
While on the other hand, Total Quality Management (TQM)
emphasizes customer focus, continuous improvement, employee
involvement, process-centered approaches, integrated systems, fact-
based decision-making, strategic alignment, and effective
communication to maintain consistent quality across the
organization. Together, these approaches aim to enhance efficiency,
quality, and customer satisfaction.

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